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Dream Bed and Dream Bed Lux are all-foam mattresses similar to some of the newer arrivals to the online mattress space. The big difference is that rather than being a mattress startup, Dream Bed is a brand by Mattress Firm, which is one of the largest mattress companies on the market with retail stores Sleep Train, Mattress Discounters, and 1-800-MATTRESS as part of their enterprise. Their mattresses get good ratings from customers at first, but some had issues with durability. Looking for DreamCloud? See what customers say in our updated DreamCloud mattress review.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Urban in this match up!
With customer reviews, you can better figure out if a mattress will work for your body. That said, it is at times easy to get distracted by all of the other messages from other brands. Sleepers have had both good and bad things to say about these mattresses. Some are ecstatic about their new mattress, but others are less pleased.
It's important to have a supportive mattress for a good night's sleep. Initially, these mattresses are reviewed as being quite supportive, but some folks had complaints about the supportiveness over a long duration. Take a look at the specifications and the reviews to make sure that these fit your body.
Edge support is key for those that like to sit on the sides of their mattress. Most report that these mattresses have good edge support, but some sleepers may experience more dipping over time.
Bowling Ball & Density Tests
In bowling ball tests that measure the supportiveness of a new mattress, things are fairly even in terms of support throughout the mattress. That said, there are some that have experienced issues with support over time.
Mattresses don't last as long as they used to in years past. Finding a mattress that lasts over 15 years is hard to find. Yet, finding that diamond in the rough can save you lots of money. Sadly, these mattresses have mixed ratings when it comes to durability. Some sleepers don't have any issues, but others report having quicker than average durability problems.
Getting input from customers is a great way to shorten your list of potential mattresses to look at. These mattresses have some great reviews by sleepers, but some didn't agree with the feel. Below is a list of customer reviews and specifics on the feel of these mattresses -- learn on!
These mattresses offer a good amount of support These mattresses do a good job with supporting the spine and keeping the hips and shoulders in the right positions.
These mattresses also are competitive with their edge support, which is how well the mattress keeps even support on the edges. For those that want to sit on the side of the mattress to put on socks or slippers, these mattresses will do a good job supporting you towards the edge.
Bowling Ball & Density Tests
The famous bowling ball test is a great indicator of firmness, and it is also helpful in how the dip it creates changes throughout the mattress. Therefore, it can help with finding out if there is even support throughout the mattress. Based on this, these mattresses do well in their supportive eveness.
It's a big win financially if your mattress is super durable and remains comfortable. This is a great reason for customers to find a mattress that lasts. However, lots of brands are out for profits rather than making the ever-lasting product. Even still, there are some brands that do a good job making durable products. These mattresses are experienced by customers as being highly durable. These mattresses should do well for you unless you have a bigger build or use the mattress more than average.
This was easy to setup and came quickly as advertised. It's comfortable and I can't feel my spouse move in the night as well!View More Reviews
Bought this bed after reading about its donation of a bed for a bed. What I didn't realize was that doing that may have made a less durable product. After a few weeks of having the mattress, I am noticing a bit of a dip in my bed. I have turned it over and it seemed to go away, but I am still concerned long term. Overall, pretty pleased with the mattress for the price though.
Good mattress but there seemed to be a very distinct odor when I got it. I know that it is Certipur so it shouldn't contain harmful chemicals, but it definitely reaks. But, once I fall asleep -- gotta say, boy am I comfortable. Can't complain about that!
The delivery was supposed to come on a Thursday, but it didn't show up until late the following week. It definitely made for an uncomfortable week with the wife yelling on about her back pain, but luckily once we got the thing, it ended up being pretty darn comfortable. So in the end, I am happy.
Got the mattress last month and really loving it. I am sleeping like a baby!
I ordered the Dream Bed original and no one should ever buy this. I am usually too cold at night, but this thing makes me claustrophobic and sweaty all night. It is like sleeping in hell.
I had a terrible Sealy mattress that started to poke my sides with its coils. But now, I am super comfy nightly in my Dream Bed. I wish this bed was around in the 90s because I would have bought one for all my kids. Now, I am just sleeping soundly and loving my new bed.
I am a heavy side sleeper and I thought that this dreambed was going to be good for me, but unfortunately, it is way too hot and also my back kills me when I wake up. I feel like I am sinking into the thing and already it has a big indent. I mean, I am not that fat, but this makes it seem like I am the world's biggest man. What the hell?!
I had a plush top mattress before I bought the Dream Bed because of the price. I should have just kept with what I knew because the memory foam is not for me. It smells, hurts, and feels like I am sagging all the time. I wish that I had bought an innerspring, but I am stuck with it.
Can't complain about the dreambed. I got the twin for my daughter who is 7 and she absolutely loves it. We didn't even need a mattress topper because of how soft it is. She snuggles under all of her blankets and tells us how much she loves it every morning when we try to get her up for school. Only problem? She never wants to leave her bed.
No more pain! I had terrible pain with my traditional mattress, but the Dream Bed really has made this pain vanish. I was as surprised as anyone because I suffered an accident from falling off a ladder, and nothing would save my back. This bed has changed me though. I can't say enough good things!
Sleeping so much better then ever. Thought my lack of falling asleep quickly was an issue I was having. But I’m not having any problem falling asleep with my new memory foam mattress. I also find I sleep without waking up often.
Great bed! I have a bad back and it’s supportive and firm. When it was new it was very firm however it feels Egged when broken into.
Absolutely love this mattress! Best sleep I've had.
Went to one location and picked what we felt would be our perfect mattress, went to a second one and was talked out of it and so far not what we wanted but staying optimistic
The cooling on this mattress was fenominal, but it was a little too firm for our liking.
We got the firm mattress and it may be too firm for our tastes. However we have been sleeping well and the mattress is clearly high quality. The 15 minute test in the store was not enough.
Bed is firmer than store but I rather tgat than soft.
I really enjoy my new mattress, I was skeptical at first, but it turned out better than I imagined. It stays nice and cool.
I bought this mattress in February for our second home. We look forward to going so we can get a good nights sleep!! It is the most comfortable mattress I have ever had the pleasure of sleeping on.
I have another memory foam bed and know they sleep warm. I had concerns about getting another one because I am a hot sleeper. The display mattress at store without sheets felt very cool when laying on it. When you get the mattress home with sheets its not as cool. I got a cooling memory foam topper and it still sleeps warm. In the winter time it will be heavenly but it the summer time not so great. My dogs love it and there's very little motion transfer. I would recommend it just not for people who sleep warm.
Very comfortable! I have a really bad back and usually wake up with pain in my back and shoulders with my old mattress. I have not had any pain so far. I am happy with my new mattress. I took off one star because it does sleep warm. That will be good for the winter time, but I wonder how it will feel in the warmer months.
I purchased this mattress on the recommendation of the salesman and on the guarantee that the foam is unlike memory foam and would not soften after a year. Initially the mattress was comfortable but now a year has past and the mattress is softer than any traditional mattress I have had previously and the sides are now softer & more broken down than the rest of the mattress ( and this is with a average size female sleeping in the bed). This mattress is just an overpriced memory foam mattress and it definitely will not hold up for 10 or 20 years. I would not recommend.
I bought this a month ago and I'm very happy with the mattress.
The wife has adapted very well to the mattress . The jury is still out for me.
I bought my bed a few weeks ago and I have enjoyed it ever since!! So comfortable!!
It is great....dream bed. It is so comfortable. I love it.
The manager treated us well. He really made sure we were comfortable on our choice, and followed-up to ensure we were happy.
Bought the split king. My wife loves it. I hate it. It's hot, really hot. I move to the guest room everynight about 2 am. Wish I could get my old mattress back. Looks like we will be sleeping in seperate bed rooms.
Make sure you definitely let the bed air out! My husband loves the bed, so far for me it's just killing my back, had to sleep on the guest bed for a week just to be able to get around. I can't feel the cooling through the sheets and I have great sheets. I think the bed is over priced and I'm letting the first 30 days of this 120 trial period pass but it will be going back.
I’ve had this for about a month and so far am VERY pleased.
We bought our mattress about a month ago, the service was excellent, the recommendations where right on target. I haven't slept this good in years. Mattress Firm has some really great selections with solid price ranges for everyone. Couldn't be happier
I recently purchased this. So far it’s been a great sleep
We are a couple that has ALWAYS disagreed about our mattress. He likes firm, I like plush. I have to say though, this mattress has been perfect for both of us! We can both get a good nights sleep and be comfortable in our bed. It has the support of the firm my husband needs, and the comfort of the plush that I like. We have bought 3 different mattresses in the last 18 years and this has been the ONLY one we BOTH like! Inly draw back is I wish the side was a little bit firmer when I sit on it, but for sleeping it's perfect!
I love this mattress so much and was comparing it to a temperpedic, its awesome
I bought this to take to my new home and it has helped to decrease my back pain. This bed was the best investment I could have made!
My wife and I looked at all mattresses in store and was told it would be cooler to sleep on than the one we had but is warmer, we were showed the blue sealer on mattress and said It would cause it to be cooler, actually warmer than last, had to have the adjustable base though, and now finding problem to get sheet sets for the king split. You get two twin sheets, two cases but no king top sheet have to overlap the two twin top sheets, mess. Will see still have little time to decide on keep it or look at other ones there.
I've been sleeping on the mattress for about a month-it's the most comfortable mattress I've ever owned! Previously had a TempurPedic, but this one is even better. It sleeps cool thanks to the cooling gel and is neither too hard or too soft. I bought the adjustable frame which works well with it, and the bundle with the mattress protector, bamboo sheets and cooling pillows. Now I need a tv in my bedroom so I can spend more time on this awesome mattress!
We back and traded for another mattress. Mattress was just uncomfortable.
Bought in July and is incredible. We sleep so nice. We love the bed. The only problem is getting out of it in the morning! I would highly recommend this bed for: People that have sleep issues, bad backs, heat/cold issues. This is the best bed we have ever owned. At age 60, we have had a lot. I would say invest the money now in this bed so you can sleep better and wake up refreshed.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.