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Dormeo is a popular mattress brand in the UK and Europe with countless mattress offerings to choose from. They revolutionised the industry with their Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung and traditional all-foam varieties too. Customers generally like their mattresses, but there have been some complaints about durability.
Luxi revolutionized the mattress-in-a-box industry by offering a customizable 3-in-1 mattress that can be adjusted at home. How does it work? Each of the adjustable mattress layers are interchangeable for either side of the bed giving both sleepers exactly the firmness that is right for them. Adding a new budget non-adjustable foam mattress to their lineup, Luxi is definitely a brand to look at!
Based on our aggregated reviews and our scoring method, we recommend Luxi in this match up!
See Our Full Review of Luxi
With reputation management, finding out customer satisfaction isn't terribly easy for the average shopper. That said, customers give these mattresses good marks overall. However, there were some sleepers that didn't like the feel. so make sure to read on to learn if these mattresses will work for you.
Whether a mattress is supportive or not is the difference between comfort and pain for stomach and back sleepers. Even side sleepers need gentle support to make sure their spines are aligned. These mattresses do well overall with support. That being said, some customers didn't feel supported 100% of the time so if you are heavier, make sure your choice aligns with your body.
Most feel comfortable with the edge support of these mattresses. Some customers weren't entirely satisfied with the edge support.
Mattresses with longevity will last between 7 - 12 years based on the materials in them. Foam mattresses are generally not as durable, while mattresses with springs last longer if they are well made. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. These mattresses have mixed feelings from customers. Some report lasting comfort, but others report quicker than average degrading.
These mattresses have positive customer satisfaction scores overall. This means that there are good scores overall from sleepers, but some had different experiences. There were some that felt discomfort. Read on below to learn more about if the mattresses will fit you!
Support isn't equal to firmness. Deep support means the mattress aligns the back and spine. Overall, these mattresses have some negative reviews when it comes to support. Most folks are comfortable with the support right after purchase, but some folks didn't feel like they were adequately supported over time.
For those that like to sit on the side of their bed, even edge support is essential. These mattresses do a good job at edge support initially, but some found that it wasn't as supportive as they'd like
We all want a mattress that lasts for a long time, but because of the influx of new companies in the space, it can be hard to shoppers to understand. That said, customers are quite responsive about what they like and what they don't like about many brands. These mattresses are fairly durable for the average sleeper. Those with larger builds might find these mattresses to be somewhat less durable.
Check the Prices For Luxi: Get Today's Prices
Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.View More Reviews
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.
Truly Great Mattress, so comfortable and supportive
I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is. It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.
We thought we would sleep a lot better than we use to. Perhaps we expected too much.
Very comfortable, no sign of the back problems which plagued me for years
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.
Great product, easy transaction and super quick delivery. I'd certainly order in line again.
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through
comfortable supportive mattress - good for relieving aches and pains after a long day
I find I am sleeping a lot better without a bad neck and back in morning
Very comfy mattress, great nights sleep.best thing I have ever brought.
Excellent product, excellent quality very comfortable nights sleep.
Awful products and terrible customer service
i got the classic not as good as they claim thinner than i thought fitting a double sheet on it its very loose so not got much to cover so rucks up when you sleep on it so you sweat anyway very overated to the adverts they put on tv
WARNING TO ALL FUTURE POTENTIAL CUSTOMERS... I bought a mattress from this company, it arrived and was not fit for purpose -low quality, not as advertised. Upon returning the mattress a charge was deducted from the refunded amount. It was previously agreed over the phone to resolve this issue that it would be collected indicating I would be refunded in full. After challenging them about why they don't want to abide by consumer law they say it's in their fine print... So my advice after appalling customer service call is on their FAQ page it states "if you are not completely satisfied it can be returned for a full refund" - this is not true!
My wife and I have been putting off buying a new mattress for years. We finally gave in and absolutely loving this mattress. I spoke customer service before purchasing and they were very knowledgeable and great to talk to. If your looking for a new mattress, I say go for it!View More Reviews
We slept a week on medium, and a week on soft. Boyfriend likes soft and I prefer medium. It's so easy to switch! We had a sleep number before and while that's adjustable, it doesn't give the support on the softer setting like the Luxi does or the flexibility on the firmer settings. We love it!! #LuxiSleep #SleepyStory
We've been sleeping on our King Luxi for a little over 3 weeks now and are very pleased with our bed. Adjusting the firmness is super easy, I like the medium firmness and my wife likes the soft. We are sleeping better than with our old mattress and waking a with no soreness.
I'm 139lbs, skinny, flexible, not muscle-y. Side sleeper. It's probably best to read reviews based on the body type of the reviewer. The Luxi offers FIRM, FIRMER, and FIRMEST – it is NOT soft. I bought this mattress based on its adjustability and reviews on Sleep Sherpa. I have loose ligaments and wake with my bones in one pile and all my soft tissue in another puddle. I wanted something that was firmly supportive underneath but with some sinkability for my hips and shoulders. On the 'soft' side, there is zero sinkability around my shoulders. Maybe a tiny bit at my hips. The edge support means there is a firm ledge in the middle of the kingsize bed with the medium and soft on together. I dread having to undo everything to flip the medium to soft because there’s so much to undo: I have Bed Bands clipped under the mattress to hold my mattress protector taut and Comfi-Snug drawstring sheets (these are great; Amazon; they keep most wrinkles out). I will have to add some kind of 2-3'' thick topper. Not satisfied with this mattress. It sounded more versatile and they should not use the word soft. I figured with ''9 mattresses in 1'' something should work. But their ''soft'' is the only option and… it's firm. Also, I don’t know how any regular sheets would work on this mattress without leaving a pile of wrinkles in the middle after sleeping on it because it is only 10'' thick and sheets seem made for 18'' thick mattresses these days.
Where do I start? We were searching high and low and reading all sorts of different direct to consumer mattress manufacturers websites. They all had such great things to offer, but we didn't know what kind of bed we wanted or what firmness. So we decided to go with the Luxi! My wife and I both started at different firmness settings, and changed them every few days until we decided what was the most comfortable, we both decided that we loved the soft configuration of the mattress. We have never slept better on our bed! It truly is an amazing feeling to wake up refreshed and renewed after a good long night sleep every single morning.
My wife and I recently moved into a new house with our son, and along with the move came a new King Mattress from Luxi. The delivery was fast, setup was even faster, and from the first night we were hooked! The materials are soft and luxurious, and the support at the "medium" firmness is just right for both of us. Moving is stressful, but falling asleep and staying asleep should not be. With our new bed, we love how quickly we fall asleep, and how rested we are in the morning. We're very happy with our purchase, which was extremely affordable I should add!
All my adult life I have felt that a firm mattress was best for a body and convinced myself that I preferred that. When my wonderful Luxi mattress arrived (initially set at medium), I decided to try an even softer sleep. It was so easy to unzip the cover and flip the mattress to the softer setting. What a difference that made in my sleep!! Love my Luxi!
We tried a couple other online mattress companies before the Luxi but you can't beat the way you can customize the Luxi to make sure you get your best sleep!
The wife and I received this King size Luxi mattress on May 24, 2016 as promised. Removing it from the box and set up was a breeze. Since then it's been cool, sound and pain free sleep! We played around with different firmness (also easy peasy) and decided we both like the soft even though you have the option for separate firmness.
Tried a couple other mattresses that didn't work for one or both of us. Luxi wins! Not only bringing together the dream of comfort and support, but also bringing us together on what mattress to keep!
I've had my Luxi mattress for about 2 months now and I fall asleep easier and no longer wake up feeling sweaty and stiff in the morning. Thanks to Luxi's SBT layer I've finally found a mattress that perfectly supports my back all while keeping me cool at night. Plus I can change the levels of support whenever I feel like it.
We had a sleep number queen mattress for ages and kept having problems with the foam at the edges and between the two bladders crushing down and making huge hollows to fall into during the night - a big problem for two side sleepers. But while the Luxi queen mattress does have two different sides - we use soft on one and firm on the other, so easy to change around - it doesn't have a different density foam hole in the middle or at the edges_ so no more Grand Canyon sleeping and leaping for us!!!!
I had several different brands over the years, one of those from the mountains, that has an air pump and those with the springs. Nothing compares to the Luxi! I was having my son's birthday party the day it was delivered and set it up right away. Slept on it that night after being very busy and on my feet for 12 or 15 hours and slept like a baby. Tried switching one side to the soft side and realized my body prefers the medium. I just wish there was a little "cheat sheet" in the box to show you how to make the adjustments. Other than that, GREAT!!!!
Once I had the Luxi in place, my first night was a bit rough sure to the fact I didn't adjust the firmness. Once adjusted, it felt great and I suspected it would be "the one". We laid down to watch some Netflix and after about 15 minutes I asked her if she liked it and got no response. When I looked over at her to try and get an answer, she was already fast asleep and well on her way to dream land. Needless to say we are very happy with our Luxi mattress!
Still in the process of buying furniture for the new place but the #LuxiSleep mattress is the first and favourite addition to my new room. Looking forward to trying out the different configurations (soft, med, firm).
We slept on it for a couple weeks as instructed and then decided to try flipping the foam to fine tune it to our liking. This mattress design is quite brilliant, we love it and will absolutely recommend your mattress to our friends and clients. I was a bit weary to order a mattress online but this was a piece of cake and it’s here to stay.
I love it!!!
Softest "Mattress in a Box" by far...
You can customize the mattress every night if you don't like how you slept the night before. You can get your money back after 2.5 years if you don't like it. I've slept on my Luxi for 3 months and am finally getting great sleep after 7 years of bad sleep. I'm not a sales guy. I'm just glad I found a mattress that helps me get a full night's rest and I'm OK with paying ~$900 for that priceless sleep. Maybe call and ask for a coupon if you think it's too expensive. Sometimes companies have promotions or sales.
I love that its fully customizable and I can change the firmness anytime I want.. loving this mattress.. thanks Luxi!
Ordering was a breeze, and customer service was superb. I recommend to all my friends that keep falling asleep on it when they come over to hang out.
I am very pleased with the Luxi technology, customer service and pricing.
My husband and I have been taking turns sleeping on the new full size Luxi mattress. I wanted to first try it out on the smaller guest room bed before considering and saving up for a king bed. As you can see the mattress is soooooo comfy, but we are use to having our own king size space that we are taking nightly turns. Ha, we are crazy. We are in love with this mattress. Thanks for a rare great product!
We've had our new Luxi mattress for a little over a week now. It's been pretty good sleeping with medium firm but I'm going to try firm for me and soft for my husband. I did a lot of research on the mattress before I decided to give it a try on Luxi. I just loved the idea of being able to have our own setting and that was the very reason I chose Luxi due to our different preferences. How innovative and creative this is! We'll play with different setting until we find our ultimate comfort!
I was in a car wreck and hadn't been able to get good sleep in years. This mattress has really changed my life. Sleep isn't painful anymore. I have uninterrupted sleep and my family is so much happier with me!
The ordering process was super easy and we received our bed a week after we ordered it. The "standard" medium setting is the perfect feel for both of us, even though my husband prefers a firm and I prefer a soft bed. He has been struggling with chronic back pain for a few years, and although it hasn't solved his back problems, he's experienced a substantial improvement with the help of this new mattress. Every aspect of the bed seems to be well made, from the removable cover to each of the different internal layers. Our toddler loves it too, and has started sneaking into our bedroom since we got our Luxi! :)
Plenty of room for 3 more! If you are looking for a new mattress...we are kinda in love with this one!
This is where the soft-side magic happens, where hundreds of tiny foam minions sink, balance, and support in response to our every movement. Thank you, Luxi, for making it possible for a couple of bony lightweights to sleep comfortably on our sides.
So it has been over two weeks on our new Luxi mattress and I'm happy to report it has been a dream so far. Both my wife and I have kept the mattress configured in the factory medium setting and we are loving it. The only complaint I have about my new bed is that I'm sleeping so deeply that getting out of bed in the morning is very very difficult! Haha.
This is a good mattress if anyone is in the market for one. 1000 night sleep guarantee.
After 10 years, we knew it was time for a new mattress and so began our extensive research. Torn between a couple different mattresses, the split customizable design of Luxi won out! After 2 weeks on this mattress we couldn't be happier with it. If you're in the market for a new mattress I would highly recommend the Luxi!!
Loving our new Luxi mattress!! Best night sleep we've had in a long time!
I was immediately attracted by the fact that the firmness is adjustable for each side individually. We are a couple of weeks in and couldn't be happier with spending half as much as we would with another company
It's customizable to soft, medium, or firm on each side. My last memory foam mattress was slumping and causing back pain. I now sleep great with support on my Luxi.
"A couple wks ago, I got a new mattress. I got to order online, and it arrived in a 2x4 ft cardboard box. (YESSSSSS!) The kids (and their big, strong muscles) helped me rearrange rooms by moving a queen mattress AND a king mattress to different places, so we could get this king mattress onto my bedframe. They helped with that too. Then we cut off the plastic, and it just "puffed out" into a totally awesome mattress!!.......And it so comfortable!! My little helpers love it too."
We've experimented with all of the different firmness options and we like the medium best. We need a good night sleep each night so that we can wake up with enough energy to keep up with our 4 kiddos and Luxi is fitting the bill. Overall we are very pleased.
Being very active every day puts a strain on my muscles and bones. When I come home after work or physical fitness, the Luxi is the solution to take off all the stress put on my body and everything feels perfect. Getting sleep is required not optional in order to function. I truly feel that I made the right choice with Luxi and have already recommended it to a few friends :)!!
We had dealt with mattress toppers and whatnot for a while, trying to ease our aching backs and bodies, and finally decided to take the plunge for a new mattress. We did a good amount a research before happening upon Luxi, and couldn't be happier! We love the fact we can choose our own level of comfort per side, and both of us feel rested in the morning.
My wife and I had slept on a cheap memory foam and a poor, sagging, innerspring mattress ever since we got married. She was always falling into a "hole" in the middle, and I would wake up every morning with back pain. After extensive research, we settled on Luxi. The mattress seemed so unique; and even though it was a newer company, I felt that the generous trial period and 1000 day pledge took most of the risk out of purchasing a mattress online. Let me just say, I'm 100% glad we chose Luxi! After just the first night, I woke up with no back pain whatsoever. It was like sleeping on a clou, and the support was great! My wife took a couple weeks to fully adjust; but she loves it now too. We've had the Luxi for a couple months now.
Definitely made a good choice going with Luxi over a more expensive mattress! #LuxiSleep #SleepyStory