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Dormeo is a popular mattress brand in the UK and Europe with countless mattress offerings to choose from. They revolutionised the industry with their inclusion of the Octaspring all-foam coil, which provides targeted support while ensuring essential cooling and pressure relief. Since then, they have added pocket sprung and traditional all-foam varieties too. Customers generally like their mattresses, but there have been some complaints about durability.
Kingsdown has been creating luxury style mattresses since 1904. Their mattresses are often seen in home stores and mattress retailers, and are even sold online through larger mattress retailers. Kingsdown offers a variety of different mattress types including foam, latex, innerspring, and even an adjustable air mattress. Many customers like their Kingsdown mattress at first, however there are some complaints about issues with durability over a short duration reported by customers.
Based on our aggregated reviews and our scoring method, we recommend Dormeo in this match up!
See Our Full Review of Dormeo
Most sleepers rated these mattresses well and reported feeling comfy. However, some folks didn't have the same feeling. If you are thinking about buying one of these mattresses, make sure to go over the mattress specifics below so you will know if it will align with your body.
Most reviewers describe these mattresses as supportive, but others didn't always agree with the feel. For those that are heavier, do some added research on what customers say as you'll want to ensure that you're adequately supported.
For those that want a mattress they can sit on with their legs dangling off the sides, these mattresses will provide comfortable support for most people. However, some have reported some issues over the long term so make sure to review before purchasing.
These mattresses have mixed reviews on their durability. We all want to find a mattress that will be as cozy now as it was 10 years ago, but sadly, not all of them are made this way. If you are thinking about getting a mattress that has mixed feedback on durability, do a double-check on the trial and warranty policies and price to make sure that you are comfortable.
If you are thinking about buying one of these mattresses, read more below for added specifics. Unfortunately, they get poor ratings from some customers. Some folks were very comfy in their new beds, but others reported discomfort with the feel.
Most customers describe these mattresses as having above average supportiveness, which is refreshing for those struggling with the aches and pains of a sagging bed. However, there are some that have mentioned support and feel issues, so mull over the reviews to make sure that your choice is going to work for you.
Edge support is an indicator of how supportive the sides of the mattress are versus the center. These mattresses do fine overall, but some folks may experience less edge support over time.
We all want a mattress that is going to last over a decade, and when we instead buy a mattress that causes us discomfort after only a year, we feel cheated. However, now more than ever, it is getting harder to find lasting comfort. With more choices for us than ever, some brands aren't always investing in quality. In terms of these mattresses, some sleepers report durability concerns. That doesn't necessarily mean that durability issues will happen to everyone, but make sure to read up more before buying.
Don't get me wrong, it is an okay mattress, but not the kind of mattress that I was really after. I got sold on their Octaspring tech, but in all it just makes weird bumbs in the mattress. I didn't feel as supported as I was before.View More Reviews
The Dormeo bed has a bounce to it that other beds don't. It's good for snuggling up with your SO if you know what I mean. :) Highly recommended.
I've had my new bed for a couple months and it already has some weird dips in it that weren't there at the beginning. I don't feel anything differently yet, but I expect that it may sag soon.
I just love this bed. It is really comfortable and curves to my body when I sleep, which is exactly what I was looking for! I might even buy one for my kids because I love it so much!
I knew I was taking a risk when I selected this mattress because it is new technology, but overall I really like the feel. It's unlike other beds that I've had.
Truly Great Mattress, so comfortable and supportive
I am very pleased with this mattress. It took some getting used to. Having slept on it for 3 months now, I can feel a difference in my back. The support it provides is excellent. It is unfortunate that I couldn't try the mattress before buying, but based on the description from Dormeo, I went for it. This mattress feels as good as other well known and more expensive memory foam mattresses. One negative is that there are no handles on the sides of the mattress to enable rotating it. So it is difficult to hold it to rotate. It comes rolled up, and then you open it and roll it out. But if I had any reason to return it, i don't believe i would ever be able to fit it down the stairs again. Fortunately that is not necessary for me, but worth considering before buying.
We brought this mattress after suffering problems with back pain with our previous mattress, this is a well built and quality matress and the Octaspring technology seems to work well. Only snag I have is that its starting to become soft in some areas after one week of use hence why I’ve given it 4 stars so far. I will review this again after 1 month.
Wonderful, firmness perfect, can lie on it all day, like I sometimes need to do without the usual backache from my old mattress. It is worth the money, and I look forward to going to bed every night now.
It's medium/firm so excellent for lying on back and good for side sleeping as well, I just prefer the Mistral as it's softer at the shoulder end due to the different zones
Very comfortable except at the edges. Bought it for my back problems. Getting a comfortable nights sleep but find that when sleeping over 8 hours, back hurts a little.
A very comfortable mattress, you'll sleep wonderfully on it. It can't get 5 stars though, mainly for one of the reasons you'll see on the reviews that told you how good the mattress is. It's very thin, which you don't notice when sleeping on it due to the foam they've used. The problem comes with bedding, mattress protectors and fitted sheets, even Dormeo's own are for thicker mattresses. You'll constantly find yourself rolling over on big clumps of excess sheet, your protector will move around a lot. It's a shame because the mattress is great, if only Dormeo would make a protector and sheet for this mattress specifically...as this is the only decent mattress on the market that is this thin.
If I am honest, the mattress is not a comfortable as I imagined it would be. Although, for the price I am not complaining as it is still a good mattress. I think it may just be a bit harder that I thought it was going to be. I still seem to end up in the middle of the bed for some reason?
This mattress is the best. It comes vacuum packed and needs to be unrolled and left for several hours so that it reaches its maximum capacity. Bought for rugby player who finds that it is the best mattress he has had. His body is perfectly supported from top to toe and he has a very relaxed deep sleep. Would recommend this mattress to anyone who suffers from aches and pains.
I am delighted with the mattress it is comfortable and seems to be helping to alleviate some of the pain I experience due to a long-term condition. Still getting used to the pillow but it was free so I am not complaining - its firmer than my previous pillows so I am adjusting to it over time. I would certainly recommend the mattress, I am delighted with it.
It's really comfy and I'm very happy with it. It's not too hot, as with some thicker memory foam mattresses. It took about 8 weeks for the new chemical smell to disperse though. Given the chance it would be better to air it for as long as possible before using. I gave it two weeks, but longer would have been better.
This was O.K. However my Dunlop was just the same, so no better or worse. The pillow was dredful. Hard, couldn't get it to shape my neck or head. I think these are pilowas they can not sell.
High quality, very comfy mattress - pleased with purchase. A bit thinner than I imagined it would be, but it is the size stated, so it was me imagining it to be higher that was the problem.
We thought we would sleep a lot better than we use to. Perhaps we expected too much.
Very comfortable, no sign of the back problems which plagued me for years
Although this mattress is a lot 'thinner' than others I have had - so my wooden frame is almost as high as the mattress, it is excellent - exactly as it says. And whilst I still don't sleep as much as I should do, it has certainly made a difference. Definitely recommend !
I bought this mattress for my Son, he has joint problems and is a big lad about 15 stone, he loves the mattress,He was skeptical to start with as he helped pay for it. he says he has never slept so well
Absolutely love it ,had a memory foam mattress before this one which was excellent ,so after lots of research decided upon this after reading many positive reviews .Highly recommended .
The mattress is very comfortable, good depth and feels great. As I already had a memory foam mattress that I purchased many years ago at a much greater price i
Thought my old mattress & topper could not be beaten but it has. So comfortable, sleep came easy & following day just feel rested & ready for the day ahead.
It does the job. I grew up in foam mattresses and at a fraction of the price of others it's a good deal. The smell took a long time to fade though
Delighted with my new mattress. I never realised what a good night's sleep was until I bought this mattress. So comfortable
So much cheaper than alternatives of same quality. Love the cooling layer which offers a little give to the firm memory foam
Very comfortable - best I've had! A bit too warm in hot weather, but the comfort makes up for that.
I was very happy with the size fit on to my bed frame very well. I would recommend this to others.
Great product, easy transaction and super quick delivery. I'd certainly order in line again.
Superb value for the money! Really happy with this Memory Plus mattress. Nice and comfy!
Fantastic best sleep as I'm disabled I've never slept so good now sleep night through
comfortable supportive mattress - good for relieving aches and pains after a long day
I find I am sleeping a lot better without a bad neck and back in morning
Very comfy mattress, great nights sleep.best thing I have ever brought.
Excellent product, excellent quality very comfortable nights sleep.
Awful products and terrible customer service
i got the classic not as good as they claim thinner than i thought fitting a double sheet on it its very loose so not got much to cover so rucks up when you sleep on it so you sweat anyway very overated to the adverts they put on tv
WARNING TO ALL FUTURE POTENTIAL CUSTOMERS... I bought a mattress from this company, it arrived and was not fit for purpose -low quality, not as advertised. Upon returning the mattress a charge was deducted from the refunded amount. It was previously agreed over the phone to resolve this issue that it would be collected indicating I would be refunded in full. After challenging them about why they don't want to abide by consumer law they say it's in their fine print... So my advice after appalling customer service call is on their FAQ page it states "if you are not completely satisfied it can be returned for a full refund" - this is not true!
I got my Kingsdown mattress about 6 months ago. It is without a doubt the best bed I have ever had in my life. I went out to find the feel that you get in the Ritz Carlton and the Four Seasons. You know, really supportive but PLUSH-PLUSH-PLUSH. I use my mattress on a powerbase that I had already, and it is so wonderful that I don't want to ever get out of bed. I feel perfectly supported, but there is no pressure anywhere on my body. It was a little pricy (almost 3000) but it was SOOOOOooooooo worth it. I got it through a Mattress Giant locally and they were a pleasure to deal with as well. I hope I never have to sleep on anything but Kingsdown for as long as I live.View More Reviews
I've had my Kingsdown mattress for 14 months. It sags in the middle so badly that it causes me back pain. I'm very disappointed. I've had several Kingsdown mattresses before and was alway satisfied. Not any more.
We went through four different mattresses, and actually returned a discontinued Kingsdown mattress before getting this mattress as a replacement. Although we did not buy through Amazon (did not know at the time we could), this mattress is amazing. We tried the top of the line "number" bed, sent it back. Top of the line (and I mean expensive) memory foam number bed, and sent it back. Tried another Kingstown mattress that we still didn't like, and they talked us into this mattress....and I am so happy they did. We have had this mattress for over a year, and there are still days my wife and I wake up and say "holy cow I love this bed." I wanted to pass along this review, because we searched for a bed that wouldn't leave us with aches for two long, long years, and since the customer service was so good, I wanted to pass this along to other people.
We purchased this mattress a few months ago for our guest room. It is fantastic! Everyone who sleeps on it comments about how comfortable it is. It provides plenty of support with a cushiony layer on top. Now we're planning to purchase the same mattress for our master bedroom. One caution: this mattress is very deep so a low-profile box spring is a must.
We tried this bed in stores before purchasing on amazon, it was slightly cheaper here. My husband and I had a sleep number for 5 years before deciding to try something new. We really like that this bed is firm, but has cushion pillow top as well. We've been sleeping on this bed for a few weeks now, and its fantastic. I am pregnant, so sleeping is not the easiest thing for me anymore.
I purchased an 800 series top of the line mattress in 2010, and after 8 years one side started to sag, I called and they sent out a mattress marshal to examine and do his measurements. After a week I received a letter stating that the sag is more the normal but they are going to void the warranty because there is a small stain on the other side of the mattress, stating in the letter that is the cause of the sagging. That is bunch of lies they just don't want to stand by their warranty, please stay far away from this company. When I purchased this mattress nowhere stated that any stain will void a warranty, I really took good care of this mattress, I even have two sheets that cover the unit. So this is definitely a defect that they have recognized but getting away with not replacing it. I wish there was no star, they don't deserve even one.
My personal experience was fantastic. We co-own a little hotel at the beach and bought a dozen Kingsdown bed sets in 1997. We are only NOW having to replace them, nearly 20 years and these were used most every night! We bought the higher end units and that quality difference is really obvious - you get what you pay for. That's why we got a dozen more to take us into retirement last summer - and a decent deal too. It doesn't hurt that many of our Booking.com reviews talk about the comfortable beds
I thought I had found the perfect mattress in 10-14 and was happy with it until 3 months ago the side wall of the mattress came apart from the rest of it. Kingsdown did send out an independent person to look at it, he agreed with me (at the time he was in my house, evidently he just wanted to appease me) that the mattress had broke down. However he didn't relay that information to Kingsdown and they deemed the problem normal sagging. And because it had a small stain on the opposite side the warranty was voided, not sure why they bothered to send anyone. It was a waste of time. I actually contacted them because I thought they would want to know the mattress was defective. It had nothing to do with sagging, 3/4ths of the mattress is ok, but you will roll off the side if you aren't careful.....BAD construction and a waste of my money. Never buy a Kingsdowns!
buyer beware! stay away from this company! shop somewhere else! i purchased a kingsdown high end mattress and box spring set from se and after 3 years they started breaking down. after sending a third party furniture co. for inspection that determined that the box springs were truly defective and made the worst noise he ever heard when he turned in his report kingsdown weaseled out of their warranty because they said i had not used a center support. even the tech said they will find any avenue they can to "void the warranty" like if the tag is missing, any stain, etc... i tried to work with them to back their product but they chose profits over customer satisfaction. highly unsatisfied customer. i will never buy from sleep experts again or a kingsdown product. truly a pos! if I could give them a rating less than 1 star I would. read the other reviews! they are exactly right in what they write. kingsdown is a sham of a company and a pathetic excuse. junk, junk, junk, junk, etc...
The only reason they are getting one star is because I couldn't rate zero or negative stars...Two years ago I purchased a top of the line pillow top Kingsdown mattress from a local Sleepys in my area. I had previously owned a Kingsdown mattress for approximately 12 years and it was fabulous which prompted me to purchase another. Two years later I am unable to get out of bed without grabbing the edge of the bed and pulling myself out of a sinkhole in the middle. I called the company and they sent someone out to take pictures and measurements and have just informed me that a normal amount of "sinking" has occurred and they are denying my claim. So let's reiterate...they think it's perfectly okay to spend $2,500 on a mattress and in two years have to pull yourself out of a hole??? They are appalling...I don't think it's normal to spend my hard earned money on a crappy mattress that the don't even stand behind. By the way I've since went on line and have read that this is a common problem with their mattresses. My advice? Forget they exist because with this level of "customer service" they'll be out of business in no time.
Received a defective mattress and we can not get kingsdown to honor their warranty. Stuck with a $3,500 mattress that sags more than our 10 year old mattress that we replaced.
You would think that after 3 years, this bed would still be usable. But now there is a big canyon in the middle of it. They sent an inspector who also agreed verbally. But then after (mind you this is months of calling) we received a letter from them saying that they wouldn't honor the warranty. Scam.
I can barely sleep at night on this mattress. I think the top just sucks in the heat and keeps it there. Very disappointed.
Bed was super saggy after 4 years and so I had to get a new bed. Not worth the high price tag when you can get a saggy bed after 4 years from anyone else.
Luckily I was able to get an exchange, which reading the other reviews seems like a shock. After only 3 months, I had sagging and the inspector who was sent out agreed so I got a new bed. Well, a couple months later, more sagging. The only reason I am adding a star is because they at least sent us a new one.
We thought it would be the answer to our problems, but after only 3 years we have a mountain in the middle of the bed.
I sink into this mattress and I am not that big of a person. It causes extra back and hip pain because it is too soft and lumpy.
We bought a Kingsdown MYSIDE mattress with a latex top at WGR in Green Bay WI. It was a floor model. Within 2 years the Latex top ripped and split on the inside and Kingsdown would not stand by their product because in was a floor model. We loved the mattress so much I tried repairing it myself 5 times until it just would not hold. It is too bad. They make a quality product, but would not stand by it. MY wife's side has held up beautifully. My side was clearly a defect in the latex.
DO NOT BUY a Kingsdown Mattress!!! I purchased a new Kingsdown King size mattress in June 2018. Within months of owning the bed it began to sag and created a hump in the middle. After contacting Kingsdown for the warranty, they sent out a third party inspector who indicated the mattress had a 2” dip on the right side. Kingsdown denied my warranty claim stating it was within normal wear measurements. Now, if anyone else is considering spending over $1,500 on a mattress, I’m sure you’d like to ensure you have a product that lasts for more than a few months and the warranty is valid. Nice job Kingsdown you lost another customer!!!
When we removed the (overpriced) mattress cover which seller (Art Van - maybe there’s the answer- they buy “seconds” with minor or “invisible” defects to sell so cheap) insisted we needed to buy to not void warranty, there was pilling on the surface, which was a “stained” tan color! Looked like “bugs”, but they are just fiber balls that stuck to “fuzzy” surface of mattress (like “pilling” on a sweater) and have to be picked off by hand!
just now-Edit My Fiance bought a bed on Aug 07, 2018 with warranty. It wasn't even a yr when we started to feel it sink in really bad and be very uncomfortable to sleep in, so we contacted Teppermans. They sent a man out to run some test on the bed to say that the bed has a visual drop of only .5" which is standard to the amount of time we had the bed. which made no sense because when we laid on it, it sunk in a lot more than that making it very uncomfortable. They contacted me to tell me they are not able to do anything about it and referred me to contact the manufacturer "kingsdown". Which I did, they responded with the same response that our "warranty" is not valid due to not meeting the guidelines on have a drop of 1.5". So basically we are stuck with a $1500 mattress that sucks along with the warranty (which is pointless). I am currently pregnant suffering from major back problems due to this sinking bed that is only a little over 1yr old. Therefore I DO NOT recommend to buy a mattress here due to my experience and seeing it took about 4 months to get a final response which wouldn't have happened if i didn't call back several of times.
I would like to submit a review of Kingsdown's customer service and warranty promise. I would never buy another product from them. Long story short: Their product failed (Hudson firm mattress, $1600) sagging after 3 years. They would not honour their warranty because the mattress was bought at Sears..(because Sears is out of business they can't confirm the purchase... ?????). Not only is their product inferior..... they demonstrated terrible business practice.
Absolutely the best mattress we have ever owned! We even bought one for our guest bedroom. Love them!
We purchased a Series 4.0 QLPSF top of the line model from Art Van Pure Sleep. It was customized for my weight (6' 185 lbs) on one side, my wife's (5'6" 125 lbs) on the other. The mattress was only comfortable (but not awesome considering the $3000+ price tag) for the first several months and a year and half later, there's a crater -- and yes, I mean crater -- in the middle. Excessive sag is putting it lightly. My wife and I sink to the point that we are touching and are both experiencing consistent lower back pain with no suitable sleep position. The warranty only covers replacement and at this point I would not wish a Kingsdown mattress on my worst enemy, and Art Van has filed for bankruptcy. Worst major purchase I've ever made. Live and learn...do not make my mistake!
We purchased 2 Kingsdown mattresses in 2009 to improve sleep and make the guest bedroom a place where family and friends wouldn't want to leave. Eleven years later we do believe now is the time to purchase a new mattress. I am reluctant to spend the 3 months scouring from mattress dealer to mattress dealer knowing that everyone who slept in our guest stated that that bed was the most comfortable they had ever felt. Most reported the best night sleep.
good at first but box springs are weak the metal bends and mattress rolls you off .couldn't get any one to come out and evaluate so i had to do it my self took for ever to hear a responce then they only want to replace mattress for $350. not worth it. would not recomend this to any one
I got my Kingsdown mattress about 7 years ago. A the start it was great but withing 4 years it developed a problem with a depression forming in the bed. Now 7 years in it's terrible and to the pint i need to get a new mattress soon. Given the very high cost of this mattress I'm very disappointed it only lasted for a short while. I believe the warrenty is only for 5 years - so this all makes me very sad.
My review is very simple. We had a Mattress with a 20 year full warranty. The mattress started failing around year 6 but it wasn't until year 9 before it was bad enough for them to warranty. Think about that... if I bought a new car with a 7 year 70,000 mile warranty that would just lose power every once in a while and they tell you when it won't restart we'll take a look but if there's a coffee stain on the passenger seat we void your warranty.
Don’t Buy these mattresses they are cheaply made .mine wasn’t even 2 years old and now I’m having problems with it.they said I have a 10 year warranty and they aren’t honoring it.
We have had two Kingsdown beds (the second under warranty from the first) they have both dipped more than the warranty specified 1.5". They have now both been replaced under warranty. My wife and I are in our 50's and of normal weight so there are no reasons for the failure other than the materials or manufacturing. There have been no arguments with warranty replacement but not an experience we should have to undergo every 3-5 years. So I won't be accepting another replacement from them I will go elsewhere with the credit
Very comfortable. Could be a little firmer.
Super comfy my parents love it, you may need a foot stool to get in the bed once you add the box spring because it’s a little high
Had back and hip pain before moving to KD Courtney Plush Hybrid mattress. Within a couple of nights the pain was gone. Full night's sleep as well. The exchange from previous mattress we purchased to this mattress was seamless and professionally handled. Richard at the West Broad Street store was exceptional. His knowledge, patience and professionalism were spot on.
Rather firm matters for my taste, but is clearly well constructed. Worth the money for sure. Delivery was super nice as well. They hauled it upstairs for us on arrival. Solid purchase.
Absolutely worth the money wake up every morning
My family and I love Kingsdown. They’re always a good brand. I got the more firm version as it helps alleviate any lower back pain. Overall, I love it.
It's ok, my son likes this mattress
Amazing!!! Doug was a huge help. We love our Kingsdown!!!
Was unsure at first if the mattress was going to feel as good as it did in the store. I have back pain. I'm too 220 lb with a lot of backside. It is often that I have back pains. Slept on the mattress the first night. Woke up the next morning thanking God. No back pain. Mattress is worth the money will buy again.
This mattress was soft and comfortable in the store. The one we received was lumpy in the middle and significantly firmer than the one we tried on the floor. Awaiting to start the 30 day comfort gaureentee. Hoping our next experience is better.