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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Zeopedic is taking the discount mattress industry by storm as the mattress-in-a-box choice of Big Lots retailers. With a 10'' profile and cooling gel memory foam on the top layer, Zeopedic has customers asking why should I buy a more expensive mattress? Although customers love the Zeopedic mattress at first, there are some reports that it doesn't hold up to normal use as well as other slightly more expensive options. Read on to get the full story!
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Understanding customer satisfaction can be a big win in finding yourself the right mattress, but it isn't always as easy as it seems. Overall, these mattresses get mixed feedback. Some reported deep sleep and good comfort, but others reported discomfort and couldn't get to sleep with these mattresses. Look on below to figure out if they will work for you specifically.
Most reviewers report that these mattresses do well with support, but others reported feeling some discomfort. For those that have heavier than average body types, make sure to read all of the reviews and specifications as you'll want to ensure that your body and spine are supported well.
For those that want a mattress they can sit comfortably on, these mattresses will provide comfortable support for most people. However, some had complaints so review more if you need edge support for mobility purposes.
Mattresses don't last as long as they used to in years past. Finding a mattress that lasts over 15 years is hard to find. However, finding a mattress that really stays cozy that long can save you lots. These mattresses get mixed feelings on durability. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
Customer reviews can be hard to see from a high level -- especially with some companies focusing heavily on protecting their reputation. These mattresses, sadly, don't get the highest reception from sleepers. There are still customers that are very satisfied, but many others who are not. Get more details on the specifics and hear from customers below.
Firmness isn't the same as support. Good support means that it lines up your back and spine -- leading to a healthier night sleep. Sadly, these mattresses have some mixed reviews when it comes to support. Most folks are comfortable with the support right after purchase, but some have reported support issues as time as gone on.
For those that like to sit on the side of their bed, even edge support is essential. For most, these mattresses do a fine job with edge support at the beginning, but some may find that it doesn't work for them over time.
Unfortunately, not everyone rates thair mattresses well in terms of longevity. While some folks describes them as comfortable for them, others found that quicker break down than others. Make sure to take a look at the specifications, warranty, and reviews before buying.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
The first year we were happy, after 2 years the mattress is HORRIBLE. I would avoid buying a mattress from them again
I had such high hopes this mattress would be the answer to my back problems and I might actually get a full night's sleep for once. Alas, I was mistaken. I returned this mattress and went with a pillow top Serta.View More Reviews
Great sleep on this mattress!
Using on main bed. 2 weeks now and so far very pleased. This mattress offers a lot of support and is very comfortable. My husband and I are sleeping better than we have in a very long time. I was so skeptical to buy a mattress in a box. Wish I wouldn't have waited so long. This was a very good investment.
I could have spent more money on a higher end mattress but I decided to give this one a try. It's not bad for the price. It took me about 2-3 weeks to get used to but I am happy with the purchase. It does start to form a little bit of a dip in it but it is a gel/ foam mattress and it is to be expected. I have had multiple back surgeries and sometimes I do wake up stiff, but it would be way worse with a traditional spring mattress. I give it a solid 4 out of 5 stars for its quality compared to its price.
It has been over a year now since purchase and we are still very happy with this mattress. My wife has serious back problems so finding a mattress the makes her comfortable is difficult. Finding a mattress that makes her comfortable AND that I can sleep on is near impossible. This mattress offers the perfect balance of support and softness. Firm support with no pressure points, even for a side sleeper. After more than a year there has been no noticeable change in comfort.
this bed makes it so easy to roll over without sinking into a pillow top. So cool, no night sweats. For the money, best value in town. Add adjustable base with massage and you have the perfect sleeping majic
This bed offers great support especially if you have any back pain. Glad I took a chance on bed in a box.
One of the best purchases I've made in a long time. I've always liked an extra firm mattress but my arthritis doesn't agree any more. This mattress gives my body great support while giving way to all my curves. I highly recommend this one to anyone.
It's a terrible mattress
I love this mattress in a box. just take it out the box and be amazed. Your body will thank you in the morning
I am at a loss for words. I can only say SIMPLY AMAZING!! I suffer with back pain every day. I was desperate to try anything. The bed I have now was an expensive mattress for a platform bed. I thought that it would help my pain. Definitely NOT. I saw the reviews for this mattress and thought I would try. So here I am. It's just SIMPLY AMAZING I SLEPT THROUGH THE NIGHT!! My legs are not falling asleep and I am not tossing and turning ALL NIGHT from the constant pain. I definitely will recommend to anyone.
Best bed I have ever owned including a sleep number. My wife and have back trouble but with this bed we wake up refreshed with no back pain.
This product is amazing a must have feels as if it was s high end mattes
Love the "mattress in a box". Very comfortable and packaged beautifully & delivery was very timely. Excellent transaction. I originally thought that the product delivered was not as pictured on-line. BUT, upon removing the delivery packaging, the mattress was in a box with wheels, just as pictured on-line. Very easy to manipulate and get it up the stairs. Your on-line Customer Service was responsive to my concerns and answered promptly.
Easy setup, very comfortable.
Started as a guest room mattress but I sleep on it regularly now. Very comfortable.
For my son..he loves it. It is a good memory foam!
I sleep like a baby on it.
Excellent product. I buy two. I recommend it to my family and freind.
Love big lots
This bed has been the best purchase I have ever made at this store. I hope to purchase another one for a Christmas present for my son. I can't imagine ever owning another mattress.
This started out in the guest room for my daughter when she was visiting from out of state. We needed something quick and easy to set up. Perfect solution - Now I use this as my primary bed. So comfortable. Makes counting sheep outdated. I have highly recommended this to friends and family. Purchasing another one today.
Now able to sleep through night without hip and shoulder pain.
I have fibromyalgia and this mattress is the best thing I have ever had to sleep on! No more dreading turning over because of the intense pain. This mattress releaves this by giving me just the right amount of support without being too hard.
It did take a couple of nights to get used to the firmness but now wouldn't trade it. Will be getting one for my extra room too
I buy two mattress one full one twin for my kids and is soo good for them
it is Great
I was having problems sleeping with my regular "thereaputic" bed! I have arthritis in my hips and lower back, so sometimes it was hard for me to sleep good and bit wake up with pain. But once we got our bed, I was sleeping more through the night and way less pain because of the support I got! Best bed ever purchased!!
BIG LOTS IS A GREAT STORE FOR ALL HOUSEHOLD NEEDS FURNITURE ,CLEANING,PROJECTS,CHILDREN, AND OUTDOORS. THANK YOU FOR BEING A GREAT NEIGHBORHOOD SHOPPING CENTER.
The purchase was perfect for me after a recent relocation from overseas. This bed was an ideal solution for me. I was able to go to Big Lots directly purchase from the store with a great bed frame. All packaged so that it could be transported in the car but they offer delivery as an option.
The only thing that could be a downside is that the protective cover I put over it takes from the softness. I love this mattress though. The box also fit in my small car.
Had comfortable sleep night after night on our cross-continent trip from Tennessee to Alaska.
Use in the guest room. Has been great. Definitely recommend 2 people when you take out of box.
It gives me the support and comfort I need. I've slept great since getting it.
We were looking for a more comfortable mattress for our camper that was firm-ish yet soft and conforming. We were at Big Lots and ran across this mattress and brought it home. It is literally the most comfortable mattress we own! We did add a 2" foam and featherbed to it as we found it slightly firmer than we wanted - but overall, this mattress rocks! I wish we had a king size one of these in our room at home and some twin size ones for the kids.
It's like getting into a new bed every night!!
This has been the best mattress we have ever bought. Yes we can spend more, but why when all the quality we were looking for in a memory foam mattress was right here in the Zeopedic . We would buy another if needed.
I like the bed overall I wouldn't trade it just don't buy it if you don't want any airflow and want to blow bubbles at night time because the bed holds to much heat and gets to hot.
We bought a replacement mattress for our camper and for our cottage. Both had limited space available to get the mattress in the rooms. Coming in the room with a box was much easier.
Have had more expensive mattresses in the past, this one was a little cheaper but is holding up better than the others. Have washed the liner and put it back on with no problem. I was afraid that it wouldn't fit right after being washed and dried, but fits just like new. Really like this product. Would purchase again.