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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
White Dove mattress was one of the original innovative hybrid mattress brands in the US. They still focus on hybrid mattresses, but also have added latex foam mattresses to their lineup as well. Selling their mattresses predominantly in PA, OH, IN, and surrounding states, they have stuck to their roots while creating mattresses that are up to the times. Most customers find White Dove mattresses to be high end and quality made, but some folks had issues with durability.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Some sleepers are cozy with these mattresses., but others have described not feeling as satisfied. Overall, these mattresses are rated well, but with some caveats. Read on below for more information on the specifics and for some customer reviews.
Most customers report feeling supported on these mattresses, but others had complaints about overall feel. For those that are heavier, make sure to read all of the reviews and specifications as you'll want to make sure that your body is perfectly aligned.
For those that lay close to the sides of the mattress, these mattresses have above average edge support. That said, some have had issues over the mattress life so make sure to review more if you need edge support for mobility reasons.
Mattresses that are durable will stay cozy at least 7 - 12 years based on the materials. Generally, foam mattresses will be less durable, and coils mattresses that are well made will last longer. That said, mattresses with less of a focus on durability can start sagging much faster, especially under the weight of heavier sleepers. Reviewers give these mattresses mixed ratings. Some find them to be fine when it comes to durability, but others have had issues.
Looking into customer satisfaction is an ideal way to focus your search for the right mattress. Overall, customers give these mattresses mixed ratings. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Look on below to see what customers say in their own words.
Having a supportive mattress is essential for having a good night's sleep. Initially, these mattresses are reviewed as being quite supportive, but there are some issues with long term support. Before purchasing, read the reviews to make sure you get the right fit for your body.
Many look for good edge support as a way to be comfortable getting in and out of bed. Most report that these mattresses have good edge support, but some sleepers may experience more dipping over time.
Bowling Ball & Density Tests
In initial density and bowling ball tests reported by sleepers and reviewers, there is initial support throughout the mattress is fairly even for most sleepers. Some folks, however, have described issues with support degrading over time.
Mattresses don't seem to provide lasting comfort as well as they once did. Finding a mattress that remains really comfortable after 15 years of use is definitely not a simple thing. That said, finding a long-living and comfortable mattress can save you thousands. These mattresses get mixed feelings on durability. Many sleepers don't report issues, but others have complaints about durability over a shorter time frame than usual.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
Best mattres i ever slept on. Great service fron the representative. I would recomend this mattress to everyoneView More Reviews
White Dove warranty promises are false. After less than 1-year the bed I purchased from them has sagged so bad I won't sleep on it (the bed has not been moved and I'm not overweight, so no excuses). I emailed them explaining the situation, submitted all the required pictures and documentation with no luck. This has all been while I was pregnant and NEEDED a comfortable bed to sleep in - instead of sleeping on the couch or cheap twin bed in our guest room. I have been strung along for 5 months, waiting for a new bed (now they quit responding to my emails and phone calls), in misery. Don't buy a White Dove, King Koil, or Comfort Solutions mattress (they're owned by the same company and don't stand behind their word).
We bought our first White Dove queen mattress about 12 to 13 years ago. It was reasonably priced, and the quality and comfort were excellent. I wanted a firm mattress and got one that held up well.
After a few years, we needed to replace a mattress in another bedroom and chose another White Dove. We've had it for 3 or 4 years now and it also has been superb. I have a pretty bad back, but these mattresses really fill the bill for me. They stay supportive and don't seem to degrade as quickly as orhers I've owned in the past.
A few years ago, we bought a third White Dove for a spare bedroom. Again- well made, great quality, and no complaints. Like all the other mattresses, it too came from Wayside Furniture in Akron.
Finally, after some reading on when one should replace a mattress, I learned that after eight years is a good time. Since our original White Dove queen mattress was going on 14 years old, and my back is giving me a bit more trouble as I age, we decided to shop around a bit and get a new one with a bit more firmness.
Not surprisingly, a White Dove was still the best choice, and again we purchased it from Wayside over Memorial Day weekend. For comparison's sake, I looked at Mattress Firm first, and tgeir products/prices didn't even come close to the White Dove models at Wayside. They had a great mattress sale going on, and according to Consumer Reports, Memorial Day weekend is an excellent time to find good prices on mattresses.
For one, I really like that White Dove mattresses are made nearby in Cleveland, Ohio. More than that, every one I've had has been a pleasure to sleep on and has held up beautifully. In fact, when the delivery guys came in to take out my original White Dove and saw it, they asked what was wrong with it. It still looked new to them, despite its 13 years of use!
As long as White Dove still builds their mattresses in the USA, I will never buy anything else.
The absolute best mattress that I've ever slept on!
Superior product made by true craftsman! I have an auto immune condition that causes me lots of pain and makes a good nights sleep difficult for me. My parents have bought White Dove mattresses for years, so I decided to go get my own. I bought a Lincoln Highway Plush from the Cambridge Collection. It's amazing. So comfortable! Even for my achy bones :)