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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Sleep Science builds a line of latex and memory foam mattresses. Their claim to fame is their 'wedge' technology that provides edge support to every piece of the mattress. Additionally, they are Certipur certified, which means they have low VOC and no formaldehyde in their mattresses. They also use bamboo material in some of their mattresses. Their mattresses are made popular through their relationship with Costco warehouse stores where they are sold at a competitive price vs many of the retail sold mattresses of similar material quality.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Sleep Science: 8.3/10
Sleep Science: 8.4/10
Sleep Science: 8.7/10
No Back Pain:
Sleep Science: 8.3/10
Sleep Science: $399-2499
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Understanding customer satisfaction can be a big win in finding yourself the right mattress, but it isn't always as easy as it seems. Overall, sleepers feel 'hot and cold' about these mattresses. Some have had complaints about the feel, but others have found them to be exactly what they wanted. Read on to learn about the mattress specifics and hear from customers.
Whether a mattress is supportive or not is the difference between comfort and pain for stomach and back sleepers. Even side sleepers need gentle support to make sure their spines are aligned. These mattresses are above average when it comes to support. However, others had problems with the support so if you have a heavy build, make sure your choice aligns with your body.
Most folks like the edge support from these mattresses. Some, however, had some complaints about the support.
Mattresses with good durability last between 7 and 12 years based on the materials. Foam mattresses are not as durable, but mattresses with high quality coils tend to last longer. That said, mattresses that don't have good durability will start sagging much quicker no matter the materials. These mattresses get mixed reviews from sleepers. Some have found comfort for the long term, but others have had complaints.
With customer reviews, it is easy to condense benefits and drawbacks. However, it can get daunting after looking for reviews from many different products. Sleepers have had both good and bad things to say about these mattresses. Some report feeling comfy in their new bed, but others report not feeling as good.
These mattresses are better than average when it comes to support, which is refreshing for those struggling with the aches and pains of a sagging bed. However, there are some reviewers that describe a lack of support for their bodies, so do some extra research to ensure that your choice works with your body.
Edge support is how much resistance there is along the sides of the mattress. These mattresses do well here, but heavier folks may experience some contouring.
Customers have mixed feelings about these mattresses when it comes to lasting comfort. We're all after mattresses that feel just as great now as they did 10+ years ago, but unfortunately, not all of them will last as long as you hope. If a mattress that has mixed reception on durability is on your to-buy list, do a last look at the warranty and return policies to make sure you are safe.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
We bought this mattress over a year ago...had no idea that they sold a separate foundation. Spent months replacing the bunky board we got from Crate and Barrell 2 times and dealing with back pain, even called the mattress mfr. The mattress mfr said they recommend their foundation instead of bunky board. Ordering it today, hopefully it will take care of the problem but paying $50 more than if I bought them together from the start. They need to update the description and recommend the foundation if they don't buy it separately OR don't even sell the mattress alone. Description said it needs a 'solid' foundation...what does that even mean? I had a hard time trying to find a bunky board that is solid wood from many retailers. Crate and Barrel's new bunky board is made of compressed cardboard! A painful process, but I like the mattress.View More Reviews
The mattress is definitely on the firm side but we both find it about right. After 11 months, the bed seems to be wearing very well... no signs of change in feel or shape. The adjustable bed is used in zero gravity every night for one of us and not used at all for the other. The adjustable bed works well for back sleepers but not side or stomach sleepers.
This bed is the best we have ever slept on, even 6 years later. We have the queen, and now want a Cali king (we now have a dog sleeping with us), and will be buying another one of these latex matresses from Costco. This one will go into the guest room, and it looks brand new. It has not settled or sagged at all, even though it is used every night, by 2 people. It is NOT hot, either. The memory foam mattress we bought from Costco first, was hot, however. So we returned the memory foam and got this latex mattress. We are so happy!!!
I did what i thought was plenty of research before i bought this bed.. I've waited a full year to try and get used to it, and kept telling myself and my spouse it would get better. Not only was it hard and uncomfortable but, from 3 months on, it had big depression on both sides. It seemed to get worse , not better! The only good thing is i bought it from Costco, so they agreed to take it back, no problem! Yea Costco!!
I bought this bed on July 7, 2016. It was my first Costco online shopping. As in warehouse shopping, the online service was very good. The delivery company did not call me to confirm the delivery time but Joshua and Carlos did great in the delivery of the bed and setting it up. Brandon at the distribution center was excellent. I could test the bed before the purchase. The latex mattress feels cool in summer compared to other types of mattresses. I hope I enjoy my bed for many years to come. I love shopping at Costco!!!
I've purchased 3 of these mattress so far. The first one about 3 years ago, then another one the following year and another one a couple months ago. the first one was in a guest room and the other two were for two of my kids who loved the bed when they slept on it while visiting!
I bought this bed over 2 years ago, maybe 3 years now. My husband was a reluctant buyer, because we are only early 40's :) He thought adjustable was for the nursing home. But he had enjoyed it just as much. It hasn't helped his snoring, but he enjoys the leg elevation and massage features after a tough day or workout, and elevation of his head when congested. I have had a couple of back injuries from car accidents, and sleep considerably better on this bed than ANY OTHER!! We had a memory foam before this. This is NOT memory foam. Memory foam sinks in with your weight, then when you turn over you fall back into the rut you created. Ours was also hot. This foam doesn't radiate heart back at you. I love that! It doesn't sink in. It has great support. It is nice to be able to sleep elevated without getting up in the middle of the night to prop up or go to the recliner. My bed sleeps just like it did almost 3 years ago. No sagging, indentions, or soft spots. It does creak a little when adjusting, nothing a little wd-40 can't fix. The base and massage features still work like a top. No problem! Good buy!
Purchased and received this split King organic mattresses with adjustable bases on April 8th, 2016. What a great product! Both my husband and I absolutely love our mattresses! The adjustable bases fit perfectly inside our existing bed frame, and the mattresses are sooooo very comfortable. I have always been a side sleeper, but no more! I'm able to easily sleep on my back now. Since I am a professional singer, this is a real plus for me. Also, the adjustability allows me to (among other things) raise my head ever so slightly to allow for sinus drainage as well as legs for additional perfectly tweaked comfort. The mattress cover is soft and also feels luxurious. A 3 inch layer of softer 19 ILD natural latex perfectly compliments the firmer 32 ILD layer underneath it to softly cradle with no pressure points yet support my body superbly. Adjustable base works great. Fully articulates for customization. Zero Gravity pre programmed position is heavenly! Don't wait. Buy this now!!! You'll be glad you did! Great price and great product. Thanks Sleep Science - Well done!
We got this bed a couple of months ago. It is very comfortable. Unaware another person is in the same bed. Mattress is fine for us, not too firm and not too soft. No odor.
Delivery company had great personnel.
One side had a control box (located under the bed) that failed in the first few hours. Costco called the company and we had a new one installed by the company in a few days.
I would suggest going to check out Dreamfit mattress covers (they come in twin xl and their kings sheets (2 twin xl bottom sheets with one King top sheet. Their bottom sheets and mattress covers have extra elastic straps to hold the sheets in place. I found these after much research. They stay in place great. Love my bed!!
The mattress delivery was great..even on time. The mattress itself is nice ...no sinking in like foam. Soft and supportive. The adjustable base is great. I do wish the lights on the remotes would come on before you try to poke the right button. Zero gravity setting is awesome!
Its very comfortable. Firm for support but not too firm. My wife & I think it is the best mattress we have slept in. No smell at all.
Disagree with the SUBJECTIVE product details 'Sleep Science comfort scale: medium with a bounce.'
There is missing objective ILD firmness scale info in the product details. For me, 5'3 and less than 120 lb, this is surely a soft latex mattress. In general, The 'soft' designation corresponds to an ILD rating of 19-21. The ILD rating for the medium range is 24-26. After digging yourself, then you find this mattress has ILD 19 on the top 3 inch layer over another 6 inch of 32 ILD.