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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Perfect Cloud is a mattress company that predominantly sells on Amazon. The prices are very affordable, and overall folks like the feel of the mattress. The main issue is that there have been some reports of durability issues for some sleepers. Because of the low prices, there is not enough money baked in for great craftsmanship and attention to detail while still making a profit. Know that this may not last as long as other online brands.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
Perfect Cloud: 8.1/10
No Back Pain:
Perfect Cloud: 7.7/10
Perfect Cloud: $289-$799
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Looking into customer satisfaction is an ideal way to focus your search for the right mattress. Overall, sleepers feel 'hot and cold' about these mattresses. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Read on to figure out if they will work for you.
A supportive mattress is important to all, but especially important for back and stomach sleepers. Also, deeper support can be a make or break for side sleepers who need response but are at risk for back problems. These mattresses do well overall with support. Some, however, have reported issues with support so if you are heavier in body type, make sure to read the reviews.
Most folks like the edge support from these mattresses. Some folks may experience some sagging when sitting or laying close to the edge.
Mattresses may not last as long as they used to. Finding a mattress that remains cozy after 15 years just isn't as easy anymore. But, finding a mattress that really lasts can save you thousands. These mattresses get mixed feelings on durability. Many customers don't report problems, but others have issues with lasting comfort over a shorter than average horizon.
Reviews are an excellent way to get at the benefits of a mattress. However, there are a lot of other brands out there competing for your attention. Based on recent reviews and overall customer sentiment, these mattresses have some mixed emotions. Some report feeling comfy in their new bed, but others report not feeling as good.
These mattresses are better than average when it comes to support, which is hopeful for those that are looking for something to align their spine at night. However, some folks have described feeling discomfort overall, so make sure to figure out if the firmness and overall specifications are for you.
Edge support is a useful indicator of resistance and support along the sides of the mattress. These mattresses do a fine job, but heavier folks may experience less than ideal edge support.
Sadly, some customers don't love these mattresses for their durability. While some customers felt well supported, others talk about problems with comfort over a short duration. If you are thinking about buying, read up on the return and warranty policies beforehand.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
I have it on a heavy piece of plywood and it is a little firm but i like it,thank you.View More Reviews
after a couple years I now require climbing gear to reach the peak formed in the middle..
Purchased for our motor home (full-time) It is so, so comfortable.
The Perfect Cloud mattress lives up to its name, since it’s just like sleeping on a perfect cloud. It was simple to unpack and once fully decompressed, it was ready to use. I’ve been putting off purchasing a new mattress because of the cost and wish I found out about Perfect Cloud a long time ago because you can beat the price for American made and excellent quality.
Enjoying it everyday !
It was pure heaven for the first year, now, it's a sagging nightmare. Only had for two years. I am 5'3''', about 140 lbs. and sleep alone. No reason for this quick wear and tear. Such a disappointment!!
This memory foam mattress is truly down from the clouds! It is all things at once...firm...soft...cozy..yielding. I love it. I have many back problems caused by arthritis and have now slept on the mattress for a bit over a month. My back feels soooo much better as I sleep and when I get up in the morning. Great price too! You cannot go wrong with this purchase. Plumped up quickly with no detectable chemical odor.
I waited to review this mattress until my partner and I slept on it for a while. We're now over 30 nights in, and we've loved every minute of it. I researched bed-in-a-box memory foam mattresses for weeks before deciding on this one over something more trendy like a Casper, Purple, or Leesa, and I don't regret my decision at all. My partner is 6'6'' and 200 pounds, and box spring mattresses wear out under his size in a matter of years, but this thing supports his weight and hasn't shown any signs at all of squishing down. It's insanely comfortable. He loves it because he sleeps hot and this bed keeps him cool, and I love it because it supports my lower back great. My only negative remark is that the foam smell took over two weeks to dissipate (but our bedroom only has one small window). Once that smell left, though, it's been nothing but night after night of amazing sleep since!
Was ok for maybe 6 months, sags so so bad! Was told it was Medium Firm-Firm it most certainly is not! Poor support! We couldn't take it any longer, we put it in storage and are sleeping on the couches. I hope they come through on their warranty, I see a lot of good reviews, I'm wondering if these people are crazy or if we have a defective product. Purchased 10/26/15, I haven't slept on it since May!
I wanted to wait a little bit before reviewing...We love it just as much 3 months later as I did the first night. Very comfortable. Boyfriend says 'babe, this thing is like sleeping on a perfect cloud.' Haha get it?
Bought for RV just now tested sleeps like a brick. Previously had one I thought was identical and enjoyed it. Wish I could still return this one and try another.
Excellent bed extremely comfortable and amazing quality affordable price
Before this bed, I spent over $2,000 on a mattress that I gave away a few months later. I paid 1/4 of that for this and its the most comfortable bed Ive slept on. I have bad lower back problems and since using this bed ( about 2 months now) I have little to no issues. When I bought this bed, my back was in terrible shape, I pulled something and could barely walk. That would happen to me every so often. That went away within 2 days of sleeping on this.
Don't want buyers remorse? Get this matress. It's the best in it's price range for sure! No weird smell, and you just open it and it friggin works like how you paid for it to. Imagine that, sad that can be such a rarity nowadays. Definitely lived up to the 'perfect' name!
Love this mattress!! Chose this mattress for our daughter as she transitioned from her toddler bed to a standard twin. Unpacking and set up were easy and straightforward. There was absolutely no smell by the time it was ready to sleep on. Barely any smell upon opening it and removing the shrink wrap!! My daughter and I both love the level of firmness this mattress provides. She definitely sleeps better on this mattress than her previous one! I love it so much, I can’t wait to replace my mattress!! Will be buying this one in the appropriate size for my bed!
I waited about 6 months before I posted this review. You need to give your body time to adjust to a new mattress. I was thrilled about this mattress because of the price and rating but I should have filtered the reviews and read some of the one and two star reviews before buying. The first couple months were good. The mattress was firm and comfortable. After two months the mattress started to cave in the middle. I have to constantly flip and rotate the mattress but as soon as the foam gets warm from body heat it will start to roll me towards the center. My current strategy is to sleep on the outer edges, not good. I developed a lot of back and hip pain since buying this mattress. I wish there was a way to return it. Complete waste of money. Sad.
Purchased this mattress 2 years ago. My husband always complains that he wakes with a back ache. So we rotated the mattress head to toe. Then I started waking with a back ache. There seems to be spots in the mattress that are harder than others. E-mailed perfect cloud and got no response. Anyone know the phone number? They don't seem to want to be called. This mattress is garbage. $599 down the toilet.
I just received the mattress 3 days ago. I am giving it 2 starts for the delivery process. It arrived even before the scheduled time and I was happy to find it on my door. It's a twin size so I had no problem to get it out of the box in the hallway and pull it to my bedroom. I followed the instructions and managed to open and set it alone. I am 5" 1 and 112 lbs. No mention of the strong smell on the seller description or the instruction sheet. Instruction sheet recommended 24 hours to fully expand. I set it up by noon Wednesday and set up covers 8 pm Thursday, about 34 hours. I tried it last night. The smell was very strong to the point that I even smelled it on my pj. I will it air for another 2 days and try it again. Will get back with more info. I am keeping the box and the plastic covers, but I am crossing my fingers I don't have to return it.
Two weeks in. Delivered Oct 2. Its Oct 15 now. Not exactly what I was expecting. I don't feel the cool gel. I lay on my back and it still feels warm. Giving it another week. Bob's Furniture Sport Hybrid Mattress is a similar cost and 25 year warranty. This mattress comes with a 10 year warranty. Its better than some mattresses... but it's not living up to my expectations.
All I can say is , this is the best mattress I've ever had, I purchased a serta perfect sleep for double the price of the perfect cloud hybrid, I returned that serta in two weeks, decided to get this one and am so glad I did ,if your thinking of getting a hybrid this is perfect.
This mattress gave me the best sleep I've had in years. The memory foam (soft without sinking in) cuddled my shoulders and hips, the springs gave me the support I wanted, and it was great not waking up during the night from being overheated. It was/is so comfortable, I was (probably) asleep almost immediately because I don't remember fidgeting and rearranging to find a sweet spot. I'd forgotten how wonderful it is to feel so refreshed in the morning.
Wasn't sure the first night sleeping on this mattress but after a week it's pretty good. The manufacturer lists this as a medium soft - which is what I need as a side sleeper - but this product is more a medium-medium firm but due to the extra thick memory foam I don't develop any pressure points and wake up without any pain or stiffness so I'm keeping it and see how it does over time. Two tips: DO NOT open this mattress until you have your platform ready and then open it on the platform (very hard to move around once inflated at least the king size is). It took 48 hours to "off gas" the manufacturing smell so plan on airing it out for a couple of days unless you don't mind sleeping with a very strong chemical odor.
I think this is the best mattress I have ever slept on. I'm a side sleeper with 40 years of hard labor registered on this old body. It's just as the name implies. I wake up feeling like I slept on a cloud. I paid for this mattress in full and spent 2 months researching before I bought this. I know the names by heart of over twenty foam and hybrid mattresses. I agonized over it. I was so close to spending 1000 for a famous name mattress, Got this for under 700, which allowed me the frame, bamboo sheets, pillows and new quilt. I am about as happy as you can be after buying something...I mean that. Thank You for this wonderful product. It's top-shelf quality, at a great price. I'm blown away by it!!!! UPDATE: bought this in April, it's now the end of July...still very happy with zero regrets!!! DO NOT HESITATE this is IT!
I've had this mattress for two months now. I didn't want to spend thousands to get a decent mattress so after many hours of research, I decided on the "Perfect Cloud Hybrid 11-Inch Mattress" in Queen size. The delivery and packaging were excellent. It was easy to unpack and set up. That's the end of my praise. I believe in giving products a fair chance so I didn't try to return this right away even though my sleep quality got worse, not better from the get go versus my old, cheap mattress. I'm outside the return window so I'm stuck with it now and will have to sleep on it for years to come. I understand that for less than $700, you can't expect to get the world. I read other people's reviews and see that many are happy so perhaps I just got a bad mattress. However, based on my experience I have to advise you to consider other options.
I am a 135lb 5'5 25 yo female (not very heavy!), and found that the bed sagged under my hips while offering significant, even too much, support under my shoulders. This made for an uncomfortable experience waking up in the morning with my pelvis deep inside the bed and my shoulders and neck propped up. I had back pain a couple of times and returned it. If there was more support under the hips, and a little softer under the shoulders, I honestly think it would be amazing. But because the opposite was true, and it gave me back pain, I don't recommend this item.
My son says it’s like sleeping on a cloud. Very comfortable.
I purchased the Cloud Hybrid Memory Foam Mattress 11 inch Queen and it truly is perfect. It's not too soft or too hard. I sleep throughout the night without waking up multiple times from being uncomfortable or my back hurting. If you are looking for a mattress that is affordable and will allow you to sleep like a baby that sleeps on a cloud...purchase this mattress. I'm glad I did. It's awesome!
arrived on time in perfect order and very comfortable
We love our new bed!
Its been week 3 with this mattress and I love it! Firm yet soft ... like sleeping on a cloud.
Perfect product I really like it
Crazy comfy!!! The softest firm I’ve ever slept on
Quality seems good but not enough support for me. My body aches all over and I want my old mattress back.
Very comfortable. 1 less star due to it still smelling more than a month in. It is in a guest bedroom which is closed most of the time but I have aired out with windows several days and there is still a slight smell. I am super sensitive and it is thankfully not enough to bother me once the room is aired out a bit. Very happy with the purchase. Most of our guests love it. Only one said it bothers his back.
Great bed...comfortable sleep all night
Just love this mattress we purchased for our RV. I feel so comfy sleeping on it.
I switched mattresses because my husband thought our mattress was too soft I however thought it was wonderful. I ordered this mattress thinking it would be somewhere in between. The first night I slept on it I was disappointed thinking it was too hard. Within a week however I adjusted to it and I have to say I get the best nights sleep ever. My back and my neck love it!!! I’m very pleased with my mattress and I would definitely recommend it and buy it again!!!
This is literally the most comfortable mattress I have every laid on.
Even though it was ordered without my agreement, I tried to cancel the order with no luck, when it came, I decided to give it a try. We have had it for a little while now and my boyfriend can't stop raving about it, he hasn't snored since we got it. It took me a night or two to get used to the new feel compared to our cheap box springs and mattress it replace...hard to explain how it feels...kinda like sleeping on a firm marshmallow if that makes sense. We mainly sleep on our sides but sometimes backs. If the shape and feel stays the same for 5 years it is definitely a winner!
This mattress was way too firm for my liking. On the positive side, there was not the offensive chemical odor that some others mentioned.