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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Parklane manufactures a variety of innerspring, hybrid, and foam mattresses, sold in local stores in Oregon and Washington. They focus on providing a local customer low prices and high quality materials. With a legacy from 1920s, they have been in the mattress game for quite a while. Most folks find their mattresses comfortable, but some had issues with service and odor.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
With data from customers, you can more accurately choose the right mattress. That said, it can be easy to get lost in the noise of hundreds of brands that seemingly have great reviews. Based on recent reviews and overall customer sentiment, these mattresses have some mixed emotions. Some are cozy in their new mattress, but others have complaints about the feel.
A supportive mattress that properly cradles the body is what you need for a better night's sleep. If your bed doesn't prop you up, a mattress that does better would mean a much deeper sleep for you. Overall, most customers resonate with the supportiveness from these mattresses, but some had issues with them.
These mattresses offer good edge support, which is good for those that like to sit on the side of the mattress. Those that are heavier may still experience some declining around the sides of the mattress.
Mattresses may not last as long as they used to. For those that are looking for mattresses that last over 15 years, these days it can be hard to find. But, finding a mattress that really is cozy for a long time can save you lots long term. Unfortunately, these mattresses get mixed reviews on durability. Some sleepers don't have any issues, but others report having quicker than average durability problems.
Researching customer satisfaction is a perfect way to narrow down your search. These mattresses have mixed emotions from customers. Some reviewers found them to be exactly what they were hoping for, but others had issues with the comfort. Look on below to see what customers say in their own words.
Experts agree that a supportive mattress is very important for having a good night's sleep. Sleepers describe these mattresses as highly supportive at first, but some had complaints about the support over the long term. Make sure that the mattress is spec'd for your body type of firmness preference before purchasing.
Edge support is important to most folks and makes it easy to get in and out of bed. Most experience these mattresses as having fine edge support, but some experience more contouring than they would like.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of the mattresses, there is initial support throughout the mattress is fairly even for most sleepers. That said, there are some that have experienced issues with support over time.
Customers have mixed feelings about these mattresses when it comes to lasting comfort. We are all on the hunt for mattresses that are going to last 10 years or more, but sadly not all mattresses last a long time. If you are considering buying a mattress with mixed reviews on durability, double-check the trial and warranty policies to make sure you are comfortable.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
My wife and I slept on a Parklane mattress while house-sitting for a relative and promptly fell in love with it. After that, trying to sleep in our own bed after that just made us frustrated and in pain. There was no question about what brand we wanted but what we didn’t expect was the affordability. This is a “no-brainer”, seriously, try it and see for yourself.View More Reviews
A great mattress shopping experience! It’s softer compared to what I tried in showroom.
A very comfortable night’s sleep on this bed. It arrived very similar to the floor model in store and is on the firm side as described. Holds it’s shape well and provides a solid sleep night in and night out. Service: Unfortunately, the service was the disappointing side. Delivery date was confirmed at time of purchase and given a time window. This delivery was missed with no notice, and when I called to inquire I was told it would be ready the following day and someone should have called me. I called the main corporate number to complain and was bounced around and promised a call back from the “manager”. Call never came, though the bed was delivered the next day which made me take another day off from work to wait for it. The delivery crew itself was prompt and professional, though I likely would not buy from this company in the future if narrowing down a delivery time was important.
We love the mattress and how rested we are in the morning. Don’t wake up achy as we used to from sleeping on our old mattress. Very happy with the mattress.
A fantastic mattress for those who need or want firm support. It’s only getting more comfortable with use. Excellent firm support mattress. Service: Delivery was on time and professionally set-up.
Sleep wonderful sleep! Parklane takes the mystery out of mattress shoping. There knowledgeable staff leads you throught the choices, no confusion, great service. I love the nighttime sleep I receive from my excellent mattress. You can also be assured that your mattress is never co-mingled with other peoples used mattresses because they use two trucks one to pick up your old piece and one truck to deliver your new box springs and mattress.
This is my first new mattress purchase. I am so glad that I found a company that is local and makes the bed for you. The price was fabulous. My son had just purchased a mattress from another company and spent 5 times as much for pretty much the same mattress. I sleep really good and I love how light weight it is when changing the sheets! I love it.
So far so good. I had been having lower back problems from sleeping on my last couple mattresses. With the Morrison I have been waking up feeling rested and like my back is actually improving while I sleep instead of getting more sore. I’ve only had the mattress a couple months, but love it so far.
I love this bed! I was so impressed with the service I received from Parklane, from the sales person to the 2 men that delivered and set up my new bed. Very professional! Best purchase in a long time!
I bought a Parklane mattress with great pleasure and was very surprised that it came with an overpower chemical odor. It gave me a headache and made my eyes water the two nights I slept on it. I have never had a reaction to anything before in my life. I opened windows, ran a fan and air filter, and even stayed elsewhere for two-plus weeks, but the strong toxic smell lingered. Everyone who came in my home could smell it and I had to finally send it back.
Nice firm mattress. It was important to us to buy from a local company. Disappointed the customer service was not better.
Great price, great service, great product! Love it! Great Service too
I wanted a firm mattress and this one was really firm. AT first, I wasn’t sure I liked it but after giving it a month, I really feel comfortable sleeping on it and the best news of all, my back feels great, too!
If you want a firm mattress, which we did, this is the one for you. I used to wake up 4-5 times a night with our old mattress. Now it’s once, if that.
This is a great mattress. The best part is the sales staff. Super informative and helpful, but not pushy like some of the bigger chains. Delivery guys were quick, efficient and friendly. They use two trucks for delivery and pickup so your new mattress doesn’t carpool with old ones!
I have only had the bed for about 2 weeks but am extremely happy with the bed I chose. The best part was the process of the purchase. Very low key and no pressure to buy the most expensive mattress. The salesmen were more concerned with what I was looking for and helped me find just the right bed.
Excellent bed for the money – my first night on this mattress was the best sleep I had in two years! Definitely recommend it to friends
I am a customer relations representative in the banking industry – And I have to say hands down, Parklane Mattresses provided the most positive customer experience I have received for quite awhile. The store’s staff very friendly without pressure selling tactics – highly knowledgeable and informed on products. I had already decided to buy from Parklane even before walking into their store – Because I truly believe in supporting our local businesses, and try to always be conscientious of our environment and how products are made. But upon speaking to Micah at the Lake Oswego store, I knew not only would I be buying all future mattresses from Parklane, but I would be recommending all my family, friends and associates looking for new mattresses there as well. I researched on many different brands and firmness from all over the metro area. When it comes to value, integrity, and service of product… Parklane cannot be beaten. Probably not a good thing since I have a highly busy day, everyday,.. I find it so hard now to get out of bed – I don’t want to because the mattress is that comfortable. I could really go on, and on. But I would lastly say Parklane’s delivery personnel (Jose and his delivery partner) are also highly respectable, and professional – took extra care on our first rainy day in 112 days to ensure carpet did not get dirty; and the best I have experienced as well. I cannot say enough of the staff overall and the product speaks for itself. Well Done PARKLANE.
I liked this mattress so much I bought it twice! We bought one for our bedroom, and loved its firm yet comfortable feel that we replaced our guest room mattress with the Morrison. It’s a perfect mattress!
This is our main mattress and immediately noticed that our sleep improved during the first night of use (less tossing and turning). We bought the King and it does seem to have a slight bulge in the center of the mattress. However, I believe the sales associate told us that all Kings have a slight hump in the middle. Another plus is the solid/firm sides that don’t dramatically sag when you sit on the edge of the mattress. Overall, we love our Morrison and would not hesitate to buy again from Parklane.
We absolutely love our Parklane mattress. After our first night sleeping on it my husband and I both woke with no backpain. The experience from purchase to delivery was exceptional. Exceptional service, exceptional mattress.
We are very happy with this mattress. We both needed a very firm feel. The neck pain and arm numbness my Wife was having is now gone. My lower back discomfort is also gone. Sleeping in is now possible.
The mattress is great, firm but comfortable. I will return to Parklane.
A really positive experience from the moment we entered the store to this day as we sleep on the mattress. Exactly what we had hoped for. Megan’s knowledge of the Parklane products made our search for a mattress very simple and the purchase even more so. The gentlemen which delivered the mattress were very courteous and professional. All this accompanied by the fact that a local company and manufacturer is being supported makes Parklane the retailer which we would recommend to any of our friends. Thank you.
I had been searching for a firm mattress that was affordable and well built. I got all these things from this mattress. Great price and a great product.
Parklane is such an asset for us Oregonians! My last mattress was giving out after 11 years and I was tired of waking up with back pains that would hang around all day or pop up mid day. I knew it was time to invest in a new bed.
I love my mattress. It is everything I hoped–firm but not hard, clearly well constructed but light weight enough to allow easy tucking of bedding. I appreciated the accurate notification of delivery and the perfect placement. I’ve been recommending Parklane to everyone I know.
I am so thankful I found the Morrison mattress. Extra firm means great support for my ever aging body without any harmful effects from sleeping on my side -no sore ribs, hips or shoulders etc. Sleep has never been so good. Delivery was communicated the day before and arrived as scheduled. The delivery setup team was courteous and professional completing the task very quickly. Highly recommend.
It’s been great! The first new mattress I’ve purchased and I love how firm it is. I love supporting the local co and they made eveything easy when I went in. Delivery went smoothly and I’m very happy.
I have been meaning to write you for about 9 months. I bought my Morrison mattress from your LO store in the fall of 2016 and I am absolutely in love with it! It is by far the best mattress I have ever owned or slept upon, anywhere. Furthermore, my experience shopping at your store was excellent; the staff member was so helpful and I never felt pressured or rushed in any way. I had just moved to Portland and didn’t know about your store until I heard your ad on NPR. Before learning about you, I had tried one of the popular mail order mattresses, which I did not like and had to return (big hassle!).
I've had my Parklane mattress for about 4-5 years and bought it sight unseen from another state. I saved every penny I had to shell out $4k for a mattress right out of college. The quilting immediately starting pulling 'up' like it was detached from the bed and creating little mountains. They go down when you push on them but I was very surprised to see this. I also cannot sleep at all on my stomach as it makes my back hurt big time because it dips so low. Unfortunately I'm looking for another bed now. It may be good quality but it hasn't worked for me.