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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Keetsa is a San Francisco based brand of super affordable hybrid mattresses, made popular on Amazon and the Internet, though recently they have opened showrooms across the US. Their mattresses are made in the same facility that Zinus uses and feature interesting materials such as plant oil blend memory foam and biofoams. Most folks find them comfortable.
Based on our aggregated reviews and our scoring method, we recommend Keetsa in this match up!
See Our Full Review of Keetsa
These mattresses have mixed reviews from customers. Many folks enjoy their new mattress and are comfy, but there were others who were not as comfortable. To make sure that one of these mattresses will work for you, read on below.
Better mattress support can lead to a better night's sleep. If your matttress isn't as supportive as it should be, you are not likely getting the kind of sleep that you could be getting from a mattress that aligns the spine. These mattresses offered good support at first, but some had issues with comfort over the long term.
These mattresses should do fine on edge support for most, which is ideal for those who like to put weight on the side of the mattress. Some that are heavier and have larger builds may still experience some sagging along the edges.
Mattresses that have good durability ratings last between 7 - 12 years based on the materials used. Generally, foam mattresses will be less durable, and coils mattresses that are well made will last longer. That said, mattresses with less of a focus on durability can start sagging much faster, especially under the weight of heavier sleepers. Sleepers have mixed things to say about these mattresses. Some have found comfort for the long term, but others have had complaints.
Understanding customer satisfaction can be a big win in finding yourself the right mattress, but it isn't always as easy as it seems. Overall, customers give these mattresses mixed ratings. Some customers had issues with the comfort, but others were really happy with the final product. Read on to learn about the mattress specifics and hear from customers.
Most customers report feeling supported on these mattresses, but others had issues with feel over the long term. For those that are bigger than average, do some added research on what customers say as you'll want to make sure that your body is perfectly aligned.
For those that want a mattress they can sit on with their legs dangling off the sides, most reviewers describe the mattresses as being supportive on the edges. However, some had complaints so review more if you need edge support for mobility purposes.
Mattresses don't give sleepers the same kind of lasting comfort they used to. A mattress that continues to stay comfortable after 15 years is becoming rarer and rarer. That said, finding a long-lasting mattress can mean hundreds of dollars in your pocket. Unfortunately, these mattresses get mixed reviews on durability. Many sleepers don't report issues, but others have complaints about durability over a shorter time frame than usual.
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Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
The first year we were happy, after 2 years the mattress is HORRIBLE. I would avoid buying a mattress from them again
SO SO SO disappointed in the futon mattress we purchased along with a futon frame- which is just o.k. But I specifically ordered the highest end mattress thinking it would be the best quality. I wouldnt take this for FREE- Sagging, lumpy, cant hardley sit on this let alone sleep on it. We paid a lot of $ for this set and if there was a way to return and get my money back I WOULD in a heartbeat. Lets see if anyone responds.
Pillow Plus is my second mattress purchased from Keetsa. I bought one for my king bed one year ago and I enjoyed it so much that I decided to have one for a guest bedroom. I love the fact that Keetsa is eco friendly. I also enjoy a better sleep every night. Thank you Keetsa!View More Reviews
This mattress is so incredibly comfortable...so happy I bought it!
I am loving my KEETSA mattress so far! It is the right amount of soft and firm and the delivery could not have been easier. Highly recommend!
This is the BEST mattress i have bought. Do yourself a favor and buy a Keetsa!
I am thrilled with my new Keetsa Pillow Plus. It arrived in a timely fashion and was easy to set up. Love it!
Gorgeous, wonderful mattress at a great price!
Love the bed. Love the materials used
The mattress arrived in a large box. Definitely need two people to unload the mattress. The mattress inflated quickly after we removed the plastic wrap. No odor at all. Most importantly, the mattress is VERY comfortable. It has just the right amount of softness for me.
My keetsa is everything i wanted it to be and more. I have chronic neck issues, so having this level of comfort at night has been life changing. And now all my friends want one too!
We are in love with our new King Keetsa mattress. Incredibly soft but supportive, we couldn’t be happier and recommend to all. I bought our two kids mattresses a few years ago and finally bought ours and I regret waiting so long. Very happy family here.
The Keetsa Pillow Plus is great! We love that it's so eco-friendly and healthy to sleep plus it is really comfortable!
I love it! :-) Also, the staff was super responsive and helpful.
Fast delivery and super comfortable mattress.
Best. Mattress. Ever.
I picked this mattress for my 5 year old because it was a good combination of value, eco-friendliness, and it had springs (which I wanted for supporting his growing body) unlike other competitors. It's quite comfortable to lie down next to him as well!
Not going to lie, it's pretty hard/firm. I purchased the pillowtop mattress which was surprising. I do appreciate that it's less toxic than convential brands and does cost as much as a Prius.
Awesome!! We are So happy with our new bed!
Very comfy. Fast shipping.
Sturdy frame with under bed storage space and an incredibly comfortable mattress.
The mattress has been giv Me off a strong smell for a few weeks now. I'm hoping it goes away. This is my second mattress. Don't recall having the same from the other.
I received the mattress over a month ago, but wanted to give it a little time before reviewing it, just to make sure. I am very pleased with this mattress. I am a side sleeper, and was waking up several times a night with sore shoulders, and sometimes my arm would be asleep. I decided to get a new mattress, but wanted something environmentally friendly, affordable, and comfortable. I got all 3 with this mattress. I am sleeping more deeply, and longer than before, resulting in a less cranky me. I highly recommend this mattress!
I bought this, as well as the keetsa contour pillow with the hopes that I was doing better things for my back and neck . This product was a major mistake for me personally, I really wish I could take it back and get something else . When I decide to wake up now , it's because I'm too sore to lay on the bed any longer, not because I got a good nights rest. This goes for multiple positions including side sleeping , back sleeping, and stomach sleeping . I know this because I wake up multiple times in the middle of the night and have to switch positions . I am a healthy woman in my 20s and am not overweight. I also wake up every night with a stiff neck . If Keetsa is reading this, please contact me to help get this resolved : / I was really excited about the product (which is less than one year old) , but I really need to consider saving up for something else .