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Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Eclipse offers a variety of pocketed coil mattresses that feature thick layers of memory foam. Since 1905, they have innovated their mattresses and brought them to market at a competitive pricepoint versus many retail offerings. Though customers find their products mostly comfortable at first, there are some customers that reported durability issues.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Each of us want to see customer feedback before buying such an expensive product. That being said, it isn't always simple for shoppers to get to the bottom of things after looking at many different sites. In our investigation of reviews and sentiment from customers, we discovered that sleepers give these mattresses above average scores. However, there are some complaints Make sure to study the specifications to make sure one of these mattresses will work for you.
These mattresses offer above average supportiveness, which is hopeful for those that are looking for something to align their spine at night. However, there are some that have mentioned support and feel issues, so make sure to figure out if the firmness and overall specifications are for you.
Edge support is how much resistance there is along the sides of the mattress. These mattresses do well here, but heavier folks may experience less than ideal edge support.
Having a mattress that is highly durable can save you thousands. However, these days, everything from clothes to mattresses are wearing out quicker and quicker as businesses compete for profits. These mattresses get mixed feedback from customers on durability. Mattresses affect everyone differently and some felt happy with the long term comfort, but others were not so sure. Make sure to read some of the customer reviews before purchasing.
Not all customers report feeling good about these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. Therefore, it is hard to understand if one of these will keep you totally comfortable. Continue looking on below to learn more if one of these mattresses will work for you.
In terms of providing comfortable support for everyone, these mattresses get mixed reviews. Some have described them as supportive and report being comfortable, but others didn't feel great after a night's sleep. If you would describe yourself as plus-sized, you should do some added research before purchasing.
Edge support is an essential attribute for those that like to sit on the side of the mattress. Some customers may find that the edge support is not as capable as they would hope.
Sadly, not everyone rates these mattresses well for longevity. While some folks had good experiences with the performance, others describe feeling issues and discomfort of a short time. Make sure to do some extra research on the reviews and specifications before buying.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
The first year we were happy, after 2 years the mattress is HORRIBLE. I would avoid buying a mattress from them again
SO SO SO disappointed in the futon mattress we purchased along with a futon frame- which is just o.k. But I specifically ordered the highest end mattress thinking it would be the best quality. I wouldnt take this for FREE- Sagging, lumpy, cant hardley sit on this let alone sleep on it. We paid a lot of $ for this set and if there was a way to return and get my money back I WOULD in a heartbeat. Lets see if anyone responds.
A special thank you to Todd Riecke and Patrick Wolf for going above and beyond to make things right for my husband and I. We purchased a bed from a local retailer and they ordered the wrong bed. The local retailer after many calls back and forth refused to do anything about it. I called the company and talked to Patrick Wolf and between him and Todd, we had the correct mattress delivered to us within a week and a half. We love the plush copper infused bed. I can't rate them high enough for quality and service.
Were so lucky that the our old mattress had a warranty was covered with Diamond Mattress. The service technician came to our house free of charge and checked found our mattress was sagging and defective. Right away they giving us a chose new mattress from there selection we got the Transformation free of charge and delivered to our house. Great Quality and very comfortable love the Mattress. THANK YOU SO MUCH!! such a wonderful people who care for your comfort.
Me and the wife are sleeping well since we bought one of these. We were happy with the eco-friendly score and the low impact on the environment. It's a pretty decent bed. Not a lot of tossing and turning, but still wake up sometimes in the night. May just be me.View More Reviews
Tried to love this mattress after the salesperson told me it was going to be the best thing I ever sleep on. However, kinda dissapointed because it doesn't feel quite right for me. I am a bit heavier and am a side sleeper so it could just be that the bed doesn't fit me.
Meh is all I really have to say. Don't hate it, don't love. After seeing more reviews on things people love, I feel like I should have bought something else. But, at least I don't hate it.
I'm a back sleeper and pretty light -- I definely love my bed. I put on the comfy comforter over it and it immediately welcomes me to it every time I come home from work. It is becoming a part of me and my cat loves it too!
My wife conviced me to get a new bed for the holidays and so it was our big gift this year. She loves it so I'm happy. For me, it's just okay -- I don't really notice the difference between it and the old IKEA bed that we had that suited me just fine.
The Eclipse gel memory foam mattress is really nice on my back. I sleep through the whole night now and don't have any complaints about anything. Feeling rested.
Great but after 3 months it seems to have developed a sag where I sleep. It definitely seems like a defect in the foam because I haven't had this for that long. I am definitely going to see if I can work with the seller.
I felt like I was sleeping on a cloud for the first few months, but now there is a noticeable dent where I sleep. I am starting to rotate the bed after only a couple months!!!
Finally sleeping good after buying this mattress. I was sleeping on an old coil mattress that hurt my back over the years and this one is finally putting me at ease. Love it!
Really pleased with my new Eclipse mattress. No complaints.
If I could survive on 3 hours sleep each night, this mattress would be fine..... BUT I CAN'T!
I have purchased a Ortho Care Mattress which is very nice & comfortable.Main thing is that my father had a problem on his spinal cord after using this product he felt very well...
great mattress.very comfortable. Really its a value for money mattress
Princeton double bed mattress purchased on 08/11/2019 from My Home , Green Park , New Delhi has developed problems . Its springs are making noise while sitting or sleeping or as soon as some pressure is applied on the mattress and springs can be felt thru the foam covering. A very bad experience for a consumer given to believe he is buying the best mattress in the world. Complaint was lodged with the shopkeeper and subsequently Mr Akhtar ( 9818147219) visited on 18/12/2019 and acknowledged the problem saying there is some manufacturing defect but despite 2 weeks of lodging a complaint , no subsequent action has taken place.
Bought orthocare model. The mattress was good initially. But after few months it slacked. Contacted dealer and customer care but they least bothered. Will not recommend anyone to buy.
I brought this mattress for my husband because he's recovering from a stroke, and I need something that was going to be good for him. With him being in bed all day on some days. We got the ECLIPSE Platinum Firm Set 5/28/2018 and it was sagging by January of 2019 you slide off the sides. DO NOT BUY THIS MATTRESS EVER!!!!!:( I can reach the warranty office its crazy DON'T DO IT!!!:(
Defective bulging on the side and there was sagging in the middle so very dissappointing . Very surprise $800 and its not good
DO NOT BUY THIS BED!!! unless you like sleeping on rocks I strongly urge you to buy any bed other then this! I’ve had this bed for about 2 weeks now and every morning since I’ve bought it I’ve awoke every morning with excruciating back pain. Feels nothing like the model that was on display. They have it Rated a 4 in softness. Should be a 9 or 10. Complete trash!!! It’s so bad I’ve resorted to sleeping on my 10 year old mattress. DO NOT BUY THIS MATTRESS!!! You’ve been warned