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Denver mattress was originally a big player in the waterbed industry, riding the 'wave' of the boom until the late 1980s. With time, Denver Mattress adapted to offer a variety of mattresses for children and adults, opening the first Denver Mattress retail store in 1995. They offer factory direct prices and online offerings if you don't find yourself in Colorado. They have an emphasis on plushtop and offer innerspring, hybrid, and memory foam mattresses.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional mattress retailers for decades. Over the years, they have devoted designs to thick comfort layers with a pressure relieving feel and additional cooling foam technology for warm sleepers. While most customers like iComfort's initial comfort, there are some that had issues with longevity.
Based on our aggregated reviews and our scoring method, we recommend Icomfort in this match up!
See Our Full Review of Icomfort
There are is some negative input about these mattresses. Some sleepers are happy with the feel, but others have had issues. One of these may work for you, but it makes it difficult to figure out. Do additional research below to learn from customers if one of these will work for you.
Support isn't exactly the same as firmness. A well supportive mattress aligns the spine and leads to healthy sleep. Unfortunately, these mattresses have some negative feedback around support. Most find that they provide a good amount of support at the beginning, but some customers didn't feel supported well over time.
For those that sit on the edge of their mattress in the morning, edge support is very important. At first, these mattresses do a good job with edge support, but some found that it wasn't as supportive as they'd like
Finding a mattress with long lasting comfort is awesome, but difficult. These mattresses are not rated well for their longevity by reviewers. This means that some customers may experience that their mattress lasts longer than average, while other mattresses may not last very long at all. If you are a bigger person, make sure to take a look at all of your options.
Sleeper reviews can be hard to understand from a high level -- especially with some companies moderating reviews. Sleepers, sadly, don't always feel comfortable from these mattresses. There are still customers that are very satisfied, but many others who are not. Read on below to get the details on the specifics.
These mattresses are better than average when it comes to support, which is ideal for those that are struggling with pain from a sagging mattress. However, there are some reviewers that describe a lack of support for their bodies, so do some extra research to ensure that your choice works with your body.
Edge support is an indicator of how supportive the sides of the mattress are versus the center. These mattresses do well here, but some folks may experience less edge support over time.
In addition to being comfortable, having a durable mattress is what shoppers are after. We all really want to find a bed that will be comfy a decade or more later. However, these mattresses are not rated well by some reviewers on durability and some have experienced breakdown after only a short time. If you are thinking about buying and using full time, do some research on the reviews and return policy before purchasing.
Mattress broke down in less than six months. Am 65 years old and never had a mattress sag to a point that I needed a body pillow to stay in the bed. Worst ever.View More Reviews
The biggest draw for me was that they offer really kick-ass financing. You can do deals like 4 years no interest, which makes it manageable to upgrade your furniture. I would say that if you're in the market for a mattress, Denver Mattress is a good place to start!
In 2003 my girlfriend and I noticed severe sagging in the middle within 12 months of purchasing a $800 mattress from this company. When we laid in it, we both rolled to the middle of the bed because the bed was like a valley. WE called and complained and a guy came out and measured it with a string across and said he didn't see any sagging. We laughed and asked him to please lie down in it. He refused and said it would not be covered and all they could offer was $50 credit towards a new one. Total BS. A mattress should last 10-20 years (20 if you get the kind that you can flip and sleep on both sides). This company is the worst mattress company in the world. Buyer beware.
My old mattress was from the 70s and I kept falling into the same body indentation every night. I decided to visit Denver Mattress for an upgrade because I'd heard good things and I didn't have thousands to blow on a mattress. I bought 'The Breckenridge' model and it was relatively inexpensive. Mattress + 2 pillows and a pad for $400.
The experience was painless. Blake, my sales person, was very helpful and friendly. He didn't try to up sell me and the transaction was fast. I was there maybe a total of 20 minutes. They had the mattress in stock and I drove home with it that day.
Now here's the problem. The mattress is so comfortable, I've had to increase the volume of my alarm clock three times. It's like sleeping on a magical cloud. I'm actually looking forward to finishing this review so I can GO TO BED!!!
Denver Mattress is GREAT!! We purchased a mattress from them and we had a few issues. Spoke to Jonathan @ the CO Blvd store and he was happy to help us with the issue. In the end we spent more $$ than planned but was happy that Denver Mattress was willing to help us out. Thank you Denver Mattress for putting faith back into Customer Service...
I wish I could say I love this mattress, but over time - and we've only owned ours two years - there is quite a bit of give to the mattress. I noticed this after only several months. I called the store to ask about this, and was told to measure the depression. It does not quite measure 1.5 inches, the amount required for the warranty. I can see my body depression when I go to make the bed each morning. I am not a large woman - five four and a hundred and thirty pounds. I believe some reviewers have called this depression like a nesting effect. I have joint issues and this lack of firmness is not good for them. Disappointed and can not recommend, tho I was very impressed with the sales staff. Not pushy at all, gave us lots of time to look over different mattresses. They do honor the initial swapping out policy if you are not happy within the first 30 days or so, as we have another mattress we purchased from them earlier.
I love this bed, I honestly don't understand the bad reviews on it! Let me tell you it takes a month or two to break in, when we first got it we thought we accidentally received the wrong mattress because it felt so different than the floor model. However, it's nice and soft, yet supportive at the same time! Many days I end up at the edge of the bed and I don't feel like I'm going to fall off (it's great), it maintains support! Also when someone gets into bed you can barley feel it, it's almost like the bed has shocks! Also- it's an excellent value, I feel we got an awesome bed for the price. We almost bought a bed that was twice as expensive (from another company), but luckily for us that bed was out of stock and I feel lucky we stumbled on this bed!
My husband purchased this mattress in 2006 before deploying. It stayed at his mother's house, unused for 2 years. Upon returning home from overseas and meeting me, it finally came out of the box in 2008. We have LOVED this mattress up until about a year ago. There are obvious dips and ridges, it lists to one side as if the padding is gone, and turning it 180 degrees no longer helps. We both started noticing that we can't sleep well; tossing and turning most nights. We wake up more tired than we started and with sore muscles. My husband called the store he originally purchased from but was told the warranty isn't valid for 'age related issues' and that we were welcome to purchase a new mattress instead. Unfortunately, we have not found a new mattress we love as much as this one but the money involved, for a mattress that is suppose to last 15 years, is a lot. Be cautioned, you will only get to love this mattress for half its 'life expectancy' and then you will need to get a new one.
We bought this mattress back in 2012. It started nesting around the 2 year mark even though we did the required turning. It was comfortable until it started breaking down. The edges are pushed out on both sides and it has deep impressions in it. Denver mattress however is a great place to get a new one. Just make sure you lower your expectations on the warranty as the Doctors choice will not last close to what they say.
I've had this mattress for just over 2 years. Just me sleeping on a king size bed. I have turned it (not flipped since you cannot turn it over) about every 6 months but where is sleep is like a pocket and you cannot see it but you can feel it when you lie in it. I try to sleep on my back but my back and hips are killing me every day when I get up due to no support there anymore. I spent over $600 on this mattress and already need to replace it. Very disappointed in this. Should have gone with very firm and maybe it would be just right now. Being in pain is not worth this. If I had known this before, I would have purchased something else.
We bought our Doctors Choice plush set over 10 years ago and we have loved it since the first perfect nights sleep we had on it. When we went into the store the sales person helped us pick the right mattress. My husbands is tall and I'm at least a foot shorter than him. He is an electrician and on his feet all day and I work in an office and sit all day. So we need different things from a matteress and this one works very well for both of us. We are going to buy a new one and pass our current one on to my daughter because it's still in great shape. Anytime we have not slept well we get new pillows and we sleep well again. It has never been the mattress. We will never sleep on anything else.
I thought that I had found a good mattress but after 3 months of sleeping on it, it's too soft and it's going to get worse. Most likely, I will have to buy another in a year. I cant believe all of these glowing reviews, I really hope they publish this because it is the Gods honest truth. If you are like me and 6ft, 220 lbs, you will hate this mattress. After 4 or 5 hours of laying on it, my back and core sinks to the extent that my head hurts. Doesent matter if I have one or two pillows and the worse part is I've been rotating the mattress every 2 weeks. It's not solid enough to provide the support for anyone over 200 lbs. if I had not driven from Pittsburgh to Erie pa in my truck to pick this up, I would have brought it back and got my money back already.
I would highly recommend looking elsewhere to purchase a mattress!
Purchased a king on clearance was told it still had a factory warranty, mattress sags bad! went in and was told I bought it on clearance so no warranty it is a plush top and just caving in, Im only 160lb and my other half is only 130 so if you buy one plan on using it for a guest room,they are not built with good foam.
We ave purchased the set of Doctors Choice Plush. Purchased by calling and received excellent help from the Representative. We bought this set because of the high reviews based by Consumer reports. Have not received it yet but we are certain it is of high quality as stated by consumer.
My wife and I bought the Doctors Choice Plush Queen after realizing how poorly we were sleeping. We were surprised how the sleep comfort test really helps pick the mattress and pillow system. We also opted for the ErgoMotion base. Love the Zero Gravity position for a restful nights sleep.
I am very pleased with the customer service I received at the Broadway store. I had purchased the Breckenridge euro-top bed and had back and neck pain the first night I slept on it. I went back to the store asking for help in returning the bed and Levi made the exchange very easy. He suggested the DC plush mattress and boy am I glad he did. 1st night I slept on the bed I woke up pain free, No lower back pain or neck pain. I would recommend this bed to anyone who has back pain. I cant wait to go to bed!!.
We've always purchased our mattresses from Denver Mattress and recently needed to buy two new mattress sets. We returned to Denver Mattress once again for our purchase because of the great service, the great quality and the reasonable prices.
I've bought 4 of the Doctor's Choice Plush for my home over the years. Holds up really well.
I would like to say by far I love this mattress. I needed something to comfort my back due to working long hours and having severe back pain. I have had no problems comfort wise. But after about 8 months it had gotten a little wore down from sleeping on it not much though just a slight difference. I only sleep on it at night time though. The comfort is great but the value and quality of it is in the middle due to getting wore out quickly. I would recommend.
We purchased a Doctors Choice Plush mattress and boxspring just over 8 years ago. It came with a 15 year warranty. After about 5 years, a spring ripped through the side of the mattress! We exchanged it for a new one since it was still under warranty. Now we've had the replacement for about 3 years and the mattress is saggy and not supportive. It's very uncomfortable, can't sleep through the night, wake up sore and stiff. We have done everything right (rotating, have the matching boxspring, a proper frame). Unfortunately, it seems to be pretty poor quality, so I cannot recommend this mattress. I'm hoping we can work something out with Denver Mattress, because this mattress should have years of use left.
We have had a Doctor's Choice for 11 years and it is just as comfortable today as it was when we bought it. I has a broken spring and they are delivering a warranty replacement soon. Great service! They take care of you after the sale. We shop Denver Mattress exclusively. We also purchased a second Doctors Choice mattress for our guest room
This mattress felt like heaven for approximately 5 months. By month 11 we were sleeping in our own little pods and there was a huge lump in the middle. Now we are at 15 months and wake up sore every morning and can hardly sleep. Very poor quality and durability. Do not buy this mattress.
I bought a side sleeper online based on Consumer Reports recommendation. I paid $743, which included a $255 delivery and set up fee. The mattress (Plush) is as hard a a rock. I tried it for two night and I could only sleep 2 to 3 hours because of hip pain. I called the Company to return the mattress two days after receipt of it. They told me I would have to pay a return freight charge of $235 to return it. So, of my original $743 payment, I would be receiving a total of $253 for my credit. So, it cost me $500 for about five hours sleep.
Very disappointed. Splurged and went with the foam/spring mattress. If it had been free I'd still hate it. It's easily the most uncomfortable mattress I've ever slept on, my legs, lower back, upper back, shoulders ache. Never had this issue with Sealy's and sorry I strayed away from something I knew was good. We are still within the 120 day warranty but company charges a ridiculous $50 delivery fee to exchange each time. More money to get another awful mattress? Seriously do not shop here.
We ordered the Denver Mattress Athlete's Gold memory foam, 2 twin XL beds (split king) with adjustable bases. We have had them for 2 months now and couldn't be happier! No more stiffness or backaches in the morning! Yippee!!
Kelly K., the manager, was fantastic, very knowledgeable, extremely helpful, very personable and had just a great personality! He approached us very quickly after a friend and I got there and was so easy to engage in a very low key way. He was not pushy at all and informed us of some differences and key factors in a various mattresses. I have not received delivery of my Denver Mattress, yet, however, I am super excited about getting it. My friend has a Denver Mattress already and loves it so I know it comes highly recommended! Plus - Kelly's personality and service is top-notch and so friendly! Go see Denver Mattress and ask for Kelly!!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
This is absolutely the worse mattress I’ve ever tried to sleep on.Only had it a few months and it’s killing me ,toss and turn all night and can’t get comfortable.Its pretty bad when you can sleep on a motel mattress but can’t sleep on your own. I get up sore and feel like I’ve been fighting all night,lm looking at other mattresses but don’t know what to buy ,I don’t think any of them are any good and you pay a big price for them.Im really disguised!
My husband was super excited to purchase this product when he started his first job. Less than 10 years in I started noticing I was falling into the middle at night and developed morning back pain. We tried flipping the mattress, levelling the bed frame - no improvement. I can sleep on RV cushions and have a better night sleep. Super disappointed we will have to replace what we thought was a major investment earlier than expected.
Within 11 months of having this mattress it has started sinking in the middle. We wake up with back pain and finding ourselves climbing out of a hole. This mattress is a POS and there should be something we can do to get our money back!!!!!!
Due to a warranty replacement I've owned two of these mattresses. Both times they were super comfortable until about the 4-6 month mark, then they started to be lumpy and saggy. Now I almost always wake up with lower back pain. My girlfriend absolutely adores soft memory foam mattresses and even she has trouble staying comfortable on this one. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. And give the price I paid for it originally I am not happy. Avoid.
Bought an icomfort bed in 2015 and it had a 10 year warranty and neither the dealer nor serta took responsibility for lousy workmanship on this product so beware of Serta matresses