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Denver mattress was originally a big player in the waterbed industry, riding the 'wave' of the boom until the late 1980s. With time, Denver Mattress adapted to offer a variety of mattresses for children and adults, opening the first Denver Mattress retail store in 1995. They offer factory direct prices and online offerings if you don't find yourself in Colorado. They have an emphasis on plushtop and offer innerspring, hybrid, and memory foam mattresses.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Hästens in this match up!
If you are thinking about buying one of these mattresses, read more below for added specifics. Unfortunately, not all customers give them good ratings. Some folks were cozy in their new mattress, but others reported trouble getting comfortable.
Support isn't equal to firmness. A well supportive mattress aligns the spine and leads to healthy sleep. Unfortunately, these mattresses have some mixed reception when it comes to support. Most folks are comfortable with the support right after purchase, but some felt like they weren't supported as time went on.
For those with mobility concerns or like to lay close to the side of the mattress, edge support is very important. For most, these mattresses do a fine job with edge support at the beginning, but some may find that it changes over time.
Sadly, some customers don't love these mattresses for their durability. While some folks had good experiences with the performance, others describe feeling issues and discomfort of a short time. Make sure to take a look at the specifications, warranty, and reviews before buying.
Some sleepers are cozy with these mattresses., but others have described not feeling as satisfied. Although there were good ratings overall, there were also some poor ones. Learn more below on the specifics.
A supportive mattress can mean the difference between a comfortable night sleep and pain. Over the first few months of use, these mattresses have high marks for support, but there are some complaints about supportiveness over the long term. Before purchasing, read the reviews to make sure you get the right fit for your body.
Most folks find edge support to be an important deciding factor on the feel of a mattress. These mattresses provide okay edge support, but there may be some uncomfortable contouring for some.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of these mattresses, supportiveness for these mattresses is fairly even. Some folks, however, have described issues with support degrading over time.
These mattresses get mixed reviews from customers on lasting comfort. Everyone wants to find the comfy mattress that stays that way for 10 years or more, but sadly, not all of them are made this way. If you are considering buying a mattress with mixed reviews on durability, double-check the trial and warranty policies to make sure you are comfortable.
Mattress broke down in less than six months. Am 65 years old and never had a mattress sag to a point that I needed a body pillow to stay in the bed. Worst ever.View More Reviews
The biggest draw for me was that they offer really kick-ass financing. You can do deals like 4 years no interest, which makes it manageable to upgrade your furniture. I would say that if you're in the market for a mattress, Denver Mattress is a good place to start!
In 2003 my girlfriend and I noticed severe sagging in the middle within 12 months of purchasing a $800 mattress from this company. When we laid in it, we both rolled to the middle of the bed because the bed was like a valley. WE called and complained and a guy came out and measured it with a string across and said he didn't see any sagging. We laughed and asked him to please lie down in it. He refused and said it would not be covered and all they could offer was $50 credit towards a new one. Total BS. A mattress should last 10-20 years (20 if you get the kind that you can flip and sleep on both sides). This company is the worst mattress company in the world. Buyer beware.
My old mattress was from the 70s and I kept falling into the same body indentation every night. I decided to visit Denver Mattress for an upgrade because I'd heard good things and I didn't have thousands to blow on a mattress. I bought 'The Breckenridge' model and it was relatively inexpensive. Mattress + 2 pillows and a pad for $400.
The experience was painless. Blake, my sales person, was very helpful and friendly. He didn't try to up sell me and the transaction was fast. I was there maybe a total of 20 minutes. They had the mattress in stock and I drove home with it that day.
Now here's the problem. The mattress is so comfortable, I've had to increase the volume of my alarm clock three times. It's like sleeping on a magical cloud. I'm actually looking forward to finishing this review so I can GO TO BED!!!
Denver Mattress is GREAT!! We purchased a mattress from them and we had a few issues. Spoke to Jonathan @ the CO Blvd store and he was happy to help us with the issue. In the end we spent more $$ than planned but was happy that Denver Mattress was willing to help us out. Thank you Denver Mattress for putting faith back into Customer Service...
I wish I could say I love this mattress, but over time - and we've only owned ours two years - there is quite a bit of give to the mattress. I noticed this after only several months. I called the store to ask about this, and was told to measure the depression. It does not quite measure 1.5 inches, the amount required for the warranty. I can see my body depression when I go to make the bed each morning. I am not a large woman - five four and a hundred and thirty pounds. I believe some reviewers have called this depression like a nesting effect. I have joint issues and this lack of firmness is not good for them. Disappointed and can not recommend, tho I was very impressed with the sales staff. Not pushy at all, gave us lots of time to look over different mattresses. They do honor the initial swapping out policy if you are not happy within the first 30 days or so, as we have another mattress we purchased from them earlier.
I love this bed, I honestly don't understand the bad reviews on it! Let me tell you it takes a month or two to break in, when we first got it we thought we accidentally received the wrong mattress because it felt so different than the floor model. However, it's nice and soft, yet supportive at the same time! Many days I end up at the edge of the bed and I don't feel like I'm going to fall off (it's great), it maintains support! Also when someone gets into bed you can barley feel it, it's almost like the bed has shocks! Also- it's an excellent value, I feel we got an awesome bed for the price. We almost bought a bed that was twice as expensive (from another company), but luckily for us that bed was out of stock and I feel lucky we stumbled on this bed!
My husband purchased this mattress in 2006 before deploying. It stayed at his mother's house, unused for 2 years. Upon returning home from overseas and meeting me, it finally came out of the box in 2008. We have LOVED this mattress up until about a year ago. There are obvious dips and ridges, it lists to one side as if the padding is gone, and turning it 180 degrees no longer helps. We both started noticing that we can't sleep well; tossing and turning most nights. We wake up more tired than we started and with sore muscles. My husband called the store he originally purchased from but was told the warranty isn't valid for 'age related issues' and that we were welcome to purchase a new mattress instead. Unfortunately, we have not found a new mattress we love as much as this one but the money involved, for a mattress that is suppose to last 15 years, is a lot. Be cautioned, you will only get to love this mattress for half its 'life expectancy' and then you will need to get a new one.
We bought this mattress back in 2012. It started nesting around the 2 year mark even though we did the required turning. It was comfortable until it started breaking down. The edges are pushed out on both sides and it has deep impressions in it. Denver mattress however is a great place to get a new one. Just make sure you lower your expectations on the warranty as the Doctors choice will not last close to what they say.
I've had this mattress for just over 2 years. Just me sleeping on a king size bed. I have turned it (not flipped since you cannot turn it over) about every 6 months but where is sleep is like a pocket and you cannot see it but you can feel it when you lie in it. I try to sleep on my back but my back and hips are killing me every day when I get up due to no support there anymore. I spent over $600 on this mattress and already need to replace it. Very disappointed in this. Should have gone with very firm and maybe it would be just right now. Being in pain is not worth this. If I had known this before, I would have purchased something else.
We bought our Doctors Choice plush set over 10 years ago and we have loved it since the first perfect nights sleep we had on it. When we went into the store the sales person helped us pick the right mattress. My husbands is tall and I'm at least a foot shorter than him. He is an electrician and on his feet all day and I work in an office and sit all day. So we need different things from a matteress and this one works very well for both of us. We are going to buy a new one and pass our current one on to my daughter because it's still in great shape. Anytime we have not slept well we get new pillows and we sleep well again. It has never been the mattress. We will never sleep on anything else.
I thought that I had found a good mattress but after 3 months of sleeping on it, it's too soft and it's going to get worse. Most likely, I will have to buy another in a year. I cant believe all of these glowing reviews, I really hope they publish this because it is the Gods honest truth. If you are like me and 6ft, 220 lbs, you will hate this mattress. After 4 or 5 hours of laying on it, my back and core sinks to the extent that my head hurts. Doesent matter if I have one or two pillows and the worse part is I've been rotating the mattress every 2 weeks. It's not solid enough to provide the support for anyone over 200 lbs. if I had not driven from Pittsburgh to Erie pa in my truck to pick this up, I would have brought it back and got my money back already.
I would highly recommend looking elsewhere to purchase a mattress!
Purchased a king on clearance was told it still had a factory warranty, mattress sags bad! went in and was told I bought it on clearance so no warranty it is a plush top and just caving in, Im only 160lb and my other half is only 130 so if you buy one plan on using it for a guest room,they are not built with good foam.
We ave purchased the set of Doctors Choice Plush. Purchased by calling and received excellent help from the Representative. We bought this set because of the high reviews based by Consumer reports. Have not received it yet but we are certain it is of high quality as stated by consumer.
My wife and I bought the Doctors Choice Plush Queen after realizing how poorly we were sleeping. We were surprised how the sleep comfort test really helps pick the mattress and pillow system. We also opted for the ErgoMotion base. Love the Zero Gravity position for a restful nights sleep.
I am very pleased with the customer service I received at the Broadway store. I had purchased the Breckenridge euro-top bed and had back and neck pain the first night I slept on it. I went back to the store asking for help in returning the bed and Levi made the exchange very easy. He suggested the DC plush mattress and boy am I glad he did. 1st night I slept on the bed I woke up pain free, No lower back pain or neck pain. I would recommend this bed to anyone who has back pain. I cant wait to go to bed!!.
We've always purchased our mattresses from Denver Mattress and recently needed to buy two new mattress sets. We returned to Denver Mattress once again for our purchase because of the great service, the great quality and the reasonable prices.
I've bought 4 of the Doctor's Choice Plush for my home over the years. Holds up really well.
I would like to say by far I love this mattress. I needed something to comfort my back due to working long hours and having severe back pain. I have had no problems comfort wise. But after about 8 months it had gotten a little wore down from sleeping on it not much though just a slight difference. I only sleep on it at night time though. The comfort is great but the value and quality of it is in the middle due to getting wore out quickly. I would recommend.
We purchased a Doctors Choice Plush mattress and boxspring just over 8 years ago. It came with a 15 year warranty. After about 5 years, a spring ripped through the side of the mattress! We exchanged it for a new one since it was still under warranty. Now we've had the replacement for about 3 years and the mattress is saggy and not supportive. It's very uncomfortable, can't sleep through the night, wake up sore and stiff. We have done everything right (rotating, have the matching boxspring, a proper frame). Unfortunately, it seems to be pretty poor quality, so I cannot recommend this mattress. I'm hoping we can work something out with Denver Mattress, because this mattress should have years of use left.
We have had a Doctor's Choice for 11 years and it is just as comfortable today as it was when we bought it. I has a broken spring and they are delivering a warranty replacement soon. Great service! They take care of you after the sale. We shop Denver Mattress exclusively. We also purchased a second Doctors Choice mattress for our guest room
This mattress felt like heaven for approximately 5 months. By month 11 we were sleeping in our own little pods and there was a huge lump in the middle. Now we are at 15 months and wake up sore every morning and can hardly sleep. Very poor quality and durability. Do not buy this mattress.
I bought a side sleeper online based on Consumer Reports recommendation. I paid $743, which included a $255 delivery and set up fee. The mattress (Plush) is as hard a a rock. I tried it for two night and I could only sleep 2 to 3 hours because of hip pain. I called the Company to return the mattress two days after receipt of it. They told me I would have to pay a return freight charge of $235 to return it. So, of my original $743 payment, I would be receiving a total of $253 for my credit. So, it cost me $500 for about five hours sleep.
Very disappointed. Splurged and went with the foam/spring mattress. If it had been free I'd still hate it. It's easily the most uncomfortable mattress I've ever slept on, my legs, lower back, upper back, shoulders ache. Never had this issue with Sealy's and sorry I strayed away from something I knew was good. We are still within the 120 day warranty but company charges a ridiculous $50 delivery fee to exchange each time. More money to get another awful mattress? Seriously do not shop here.
We ordered the Denver Mattress Athlete's Gold memory foam, 2 twin XL beds (split king) with adjustable bases. We have had them for 2 months now and couldn't be happier! No more stiffness or backaches in the morning! Yippee!!
Kelly K., the manager, was fantastic, very knowledgeable, extremely helpful, very personable and had just a great personality! He approached us very quickly after a friend and I got there and was so easy to engage in a very low key way. He was not pushy at all and informed us of some differences and key factors in a various mattresses. I have not received delivery of my Denver Mattress, yet, however, I am super excited about getting it. My friend has a Denver Mattress already and loves it so I know it comes highly recommended! Plus - Kelly's personality and service is top-notch and so friendly! Go see Denver Mattress and ask for Kelly!!
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.