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Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
Sleep EZ has been a popular latex mattress maker for decades, specializing in mattresses that use 100% pure latex and range from organic to all-natural. Having been in family-business since 1976, one of Sleep EZ's selling points is having the experience to make 'safe mattresses for the family.' They have a variety of products in competitive price points with interesting differentiators like: flippable and dual-sided mattresses.
Based on our aggregated reviews and our scoring method, we recommend Sleep Ez in this match up!
See Our Full Review of Sleep Ez
Custom Comfort: 7.8/10
Sleep Ez: 9.3/10
Custom Comfort: 7.8/10
Sleep Ez: 9.3/10
Custom Comfort: 7.7/10
Sleep Ez: 9.2/10
No Back Pain:
Custom Comfort: 7.7/10
Sleep Ez: 9.3/10
Custom Comfort: $170-$26795
Sleep Ez: $395-$2790
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Some customers are happy with their mattresses, but others are not as happy and have had complaints about comfort. Despite those that are completely satisfied, this brand has lower sleeper satisfaction scores than the average. Look on below for more information if this mattress will work for you.
In terms of supportiveness, these mattresses get mixed reviews. Some have described them as supportive and report being comfortable, but others weren't able to get comfortable. If you have a wider or heavier frame than average, you may want to do some added digging into reviews to make sure you find the right pick for you.
Edge support is an important item for anyone that likes to lounge on the side of their mattress or has mobility concerns. Some customers may find that the edge support is not as capable as they would hope.
Everyone wants to find a mattress that will last over a decade, and when our mattress is painful after only a few months, we feel cheated. That said, finding a durable mattress nowadays is really hard. With more types of products than ever before, some brands aren't investing as much in quality. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. Not all customers will experience durability issues, but make sure to review the return and warranty policies before buying.
Customers don't always love their mattresses, which is why finding good customer satisfaction is so essential. Versus others, these mattresses have very high scores from sleepers. Do some more reading below to find out what customers are saying.
Mattress support is key to a healthy night sleep. You don't want something that is going to sink and cause your back to curve rather than straighten. These mattresses do a very good job supporting the back while keeping things comfortable.
Edge support is very important for those that like to lie close to the side of the mattress or have mobility issues. These mattresses do a good job with edge support and don't contour too much on the edges.
Bowling Ball & Density Tests
Popular among reviewers, the bowling ball test is a good indicator of firmness and contouring, but also of support. If a mattress has lumpy support, there may be some discomfort. However, these mattresses are rated well and shouldn't have that issue.
Having a mattress that really lasts can mean thousands of dollars saved for you and your family. It's one more great reason why durability is top of mind for mattress buyers. However, unsurprisingly, there are lots of brands that are more concerned with their immediate bottom line. Even with that, customers can still find great products and brands out there. These mattresses are enjoyed by customers for their durability. Unless you are of a heavy build and use the mattress more than average, these mattresses should perform for you for 7 - 12 years.
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We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!
I’ve bought two of these mattresses. Excellent quality, super comfortable, and absolutely no chemical smell. I’ve spent 6 months researching mattresses with concerns about health, comfort, and quality. I finally decided on the organic latex. I found this to be the cheapest site to buy from (despite the fact that I live in Canada). We are planning on buying 3 more, as we are a family of 6. It’s the only mattress our family will ever use and the only one I’d recommend without hesitation.View More Reviews
We purchased a full mattress for our guest room. This company is the best! Excellent customer service, shipping, packing. Mattress is super comfortable and has gotten rave reviews so far.
We purchased our dream vacation home, so we wanted our dream bed. We purchased the exact same king set up that we have at home. It’s so comfortable, we just love our bed and now there’s no getting used to a different mattress. Shipping is very quick, and easy. We also purchased the new Roma Mattress for our guest room. Our first guest said it was great!! I am constantly recommending SleepEz to anyone who will listen. Thanks SleepEz!!
Best Ever with the option to change firmness once you order it. Your never stuck with what you thought you wanted. Great customer service, friendly, helpful people who only want to give you a great mattress buying experience! Larry Kitchens in Norfolk Virginia
This mattress system is truly amazingly comfortable. As someone who had no problems sleeping on my 20-year old mattress, I can attest this is incomparable and that I sleep even better. Before I would have a few minutes before falling asleep, now I am out almost immediately. Combined with silk and linen bedding, it is such a luxury and comfort. The mattress came in three boxes and was simple to set up. The video on the website is helpful. Basically, you spread the organic cotton and wool cover on your bed and assemble the mattress components based on your preferences. The system is very versatile, with different layers and firmness can be combined. In addition, for queen size and larger, each half of the mattress can be different. It is a really amazing experience to sleep on this mattress. I also got full bedding and several pillows made of the same awesome latex. I fully, highly recommend it from personal experience.
First time user of latex mattresses. So far this has been a great experience. Sleep EZ Customer service is great too! Those guys will work with you in resolving any issues and their recommendations are noteworthy as well.
I love my new mattress! No more back pain.
I bought 13-in Natural Latex Mattress with All Talalay layers (firm, medium, medium, soft). Originally, I was afraid that it's going to be too soft. I was so glad I decided to order it! It is soft enough but you are not sinking in it. Love it! My husband loves it too. I sleep in all positions (on my back, sides, and abdomen). Delivery was fast. Packaging was good and secure. Took little bit time to unpack it, but no problems with it. It comes with free sheets, pillows, and mattress cover. No smell, no defects. Easy to put layers together. Thank you, SleepEZ!
My boyfriend bought this mattress last year because I complaining of having back pains. I have not had any back pains since sleeping on this mattress. I just purchased my house and the minute I got my keys, I called and ordered another of the same mattress for my new home. Now we have the same mattress is both our houses. I would buy this mattress for my guest room but I am afraid they will nit want to leave. Thanks Sleepez Am really sleepin E Z Z Z Z!! (Sleeping easy)
Haven’t slept this well in years. Forgot what sleeping well felt like
So far I like it
Excellent customer service! We called during a sale and got a recorded message saying that they would call us back if we left our number and a brief message and they called back promptly and were extremely knowledgeable and friendly. Then when we called in our actual order, the customer service representative couldn't have been any more pleasant (I'm sorry, I can't remember her name!) and was very helpful with some more questions that we thought of. First rate outfit all the way, would definitely do business with them again!
The mattress is very comfortable. I also like the ability to change the layers to adjust firmness.
A very comfortable mattress. Very professional and knowledgeable sales personnel. With the split mattress it is very easy to set up different firmness levels for his and her sides.
Our previous mattress was a Simmons Beauty Rest with pillowtop. What started out as a mattress we liked, became a mattress we loathed. Lots of sleepless nights and pain in the morning. Our online hunt began for the perfect replacement. I first started reviewing memory foam but after a lot of research, I decided against it. I am so glad I did my homework. My search brought me to an unbiased reviews site sleeplikethedead.com. I discovered latex was the way to go for me. I compared several mattress stores recommended on the site and really liked what Sleep EZ had to offer. The purchase was seamless. I received a phonecall after I submitted my online order and was even more impressed with their customer service. All of my questions were answered and then some. My mattress arrived about 5 days after ordering. Assembly was a breeze. I was expecting to have an adjustment period but I instead the pain I was experiencing with my old mattress immediately went away. I sleep cool and comfortable every night. Don't hesitate to make the switch and go with Sleep EZ! They are incredible!
Today is day #25. So far, so good. I'm almost 100% sure that we won't sent it back, even if we decide it's not for us. You see, the worst of this mattress is far superior to the old Sleep Number we got rid of! Seriously, I expected to like it, but my husband likes it too. The jury is still out on whether I'll swap the soft top layer for a medium one, but probably not.
I have artificial hips, shoulders, and one knee. The bed is so nice and soft and there are no pressure points. Best nights sleep I have every had
hips don’t hurt
Great (incredibly great) customer service. Product arrived on time and as expected. Was easy to assemble. Boxes were even labeled. Only room for improvement that I could find was exploring use of a perforated plastic or adding a pull tab assist in opening the foam wraps. Either way, would certainly order again and already recommend to friends. Thanks.
My husband and I have had a sleep ez for 8 years and love it. We bought one for each of our children. The only problem is we are so spoiled it is hard to spend the night anywhere else but home.
We purchased an organic all-Talalay mattress based on our extensive online research. Our mattress arrived timely. It's easy to set up, comfortable beyond words, and has helped alleviate my partner's chronic back pain. Buy with confidence from this company; you won't regret it!
After 3 months my whife and I adjusted well to this mattress configuration. The support is excellent because the mattress normalize the body density and weight distribution in such a way that it countours the body profile in both side and back position; thus eliminating pressure points and spinal misalignment. The key is to align the neck during sleep patterns and the pillow supplied does just that. Other nicities include the adjustable bed that accomodate snore and other luxerious positioning. I'm well pleased with this design. Thx Langsy
Very pleased with my mattresses. And very, very pleased with the company. Easy to get a hold of real people there. Very helpful with all my questions. And went beyond the status quo to make sure I was satisfied. Thanks!
With our old mattress both my wife and I would both wake up a little stiff most mornings. With our new mattress that is no longer the case! We've been sleeping on it for about a month now. We customized each side, with one having a soft top layer and one medium. We experimented with switching sides and found out that the customization was definitely worth it because we both slept better on the side we thought would be the best firmness for our sleep position. We're well pleased with our purchase!
This is our second latex bed. We bought the king size to replace a queen bed. We will never go back to a traditional mattress. It is a little more work to put a king size mattress together due to the size, but worth it. Great communication from Sleep EZ regarding shipping. Thank you!
Bought this for the holidays. Had many very sensitive family members coming who can not tolerate non-organic mattresses. It was so well received that I may eventually move the mattress to the master bedroom!! Was very quick to receive. Arrived in pristine condition. Needs two to put it together, but its easy with four hands. So satisfied!!
We absolutely love our new mattress. We love the split side option! My husband and I needed different firmness levels and this was the perfect way to do it. The layer exchange process was smooth.
Great experience from ordering, delivery, set up instructions and phone support. Would not hesitate to recommend sleepez to anyone looking for a quality latex mattress for fair price
I have rheumatoid arthritis . Husband has lumbar DJD. it is the best bed ever! I have no pain. Husband's 90% better. It's on a adjustable base. GET IT!
So we were very skeptical to buy the first one. We lived in texas the showroom was in Phoenix we couldn't see it and we were hesitant to buy something we couldnt see or feel. Our son had allergies badly and all my research showed these didn't have that kinda problem and didn't off gas and other things. So we bought hte first one for his benefit. Its like a mattress from a 5 star hotel. We bought this config in case your wondering - Xfirm, Firm, and Medium. We liked it so much we changed our king bed as well to the same thing - those two are now 3 years old, we just bought another bed to replace our last remaining regular mattress. The only complaint if I had one is that there is a little bit of compression over three years where we mostly lay. Not super noticiable or anything but something, for that reason we rotate it (not flip) every 8-12 months. But other then that its PERFECT! we have a hard time sleeping on any other beds now!
My wife and I are sleeping longer and more sound than we have in a long time! Great innovation to be able to set up the firmness level of each side of the bed. We're both happy with what we chose!
I am chemically sensitive (but not allergic to latex). This was the perfect fit for me. Staff also very helpful.
Relieved a lot of back issues.. I’m very happy with my ourchase
We purchased 2 mattresses for a folding platform frame to use for guests. They are as comfortable as the 3 layer mattresses we purchased from SleepEZ 8 years ago. They are so comfortable that we wouldn't consider any other brand. The best thing is that you can move the mattress easily, because it comes in layers. I stacked the 2 new mattresses on top of an existing SleepEZ bed, and now our guests can sleep in a regular bed.
I love it 😍
Really, happy with my new mattress. Custermer service before the sale was excellent.
Setup was a little daunting at first because I’ve never built a bed, but it actually was quite easy! Very comfortable beds and very quiet when moving around on them. Great support from the team at EZ... I recommend the EZ bases and they also went together easy without tools!
I am chemically sensitive and have finally found a bed that has no toxic smell. I am quite happy and comfortable in my natural latex bed. The phone associates were friendly and so helpful. One slip up with an item not received was quickly remedied. So very satisfied with my bed and this company!