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Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
Simmons Beautyrest is a very well known brand that has invested in big advertising over the past several years. They have worked closely with major mattress retailers for generations and offer popular in-store options. With a variety of designs like the Beautyrest Black and Recharge lines, Beautyrest is a brand to consider for many. However, not all Beautyrest models are equal, with some of their models having reports of durability issues and their newer online-direct models potentially offering more value.
Based on our aggregated reviews and our scoring method, we recommend Simmons Beautyrest in this match up!
See Our Full Review of Simmons Beautyrest
Custom Comfort: 7.8/10
Simmons Beautyrest: 8.4/10
Custom Comfort: 7.8/10
Simmons Beautyrest: 8.4/10
Custom Comfort: 7.7/10
Simmons Beautyrest: 8.1/10
No Back Pain:
Custom Comfort: 7.7/10
Simmons Beautyrest: 8.2/10
Custom Comfort: $170-$26795
Simmons Beautyrest: $799-$6999
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Not all sleepers like these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. Due to this, it's harder to predict whether one of these will sleep perfectly for you. Continue reading below to learn if one of these mattresses will work for you.
Some customers describe feeling good support in these mattresses, but some others have been dissatisfied. For those that are heavier or require more support because of achy backs, read the reviews to make sure the mattress works with your body.
There are mixed feelings about edge support for these mattresses. Some feel positive about the mattress supportiveness across the surface, but others had issues with supportive comfort and changes in support.
Unfortunately, these mattresses aren't appreciated as well for their durability. While some customers found them to be comfortable, others describe having issues faster than average. If you are considering, make sure to read more reviews and go over the return policies before you buy.
If you are considering purchasing, keep reading below for information on feel. They, unfortunately, don't get the best reception from customers overall. Some folks were cozy in their new mattress, but others reported trouble getting comfortable.
A mattress with good support doesn't mean that it is necessarily firm. Deep support and spinal alignment is essential to a healthy night's rest. Sadly, these mattresses have some mixed reviews when it comes to support. Most customers are comfortable with the support right after purchase, but some felt like they weren't supported as time went on.
For those that need to sit on the edge of their bed or roll to the side, even edge support is very important. These mattresses do well with edge support at first, but some found it didn't last as well as they would have hoped.
These mattresses may not last as long as you'd hope. Some sleepers describe issues with durability and comfort over a shorter than average timeline. If you would consider yourself larger or looking for something with lasting support, these mattresses may provide good comfort initially, but take a look at the reviews before buying.
We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!View More Reviews
This mattress felt great at first but after only 1 year started to sag on both sides, leaving a "hill" in the middle.
Now we are having back problems and so are replacing it after only a little more than a year. This is a horrible investment,
don't make this mistake.
Way too soft!!
Mattress is ok for few years but when it does go back, forget about the 10yrs warranty. Simmons will no honor it.. they will try to charge you as much or more for "upgrading the mattress" with no warranty on the replacement! I have filed complaints with BBB but they don't care.
Please file complaints if you have had any warranty issues so they are force to take of the customers!
Wished it was thicker
We just received this mattress today, and it is TERRIBLE! I am writing this review at 1:30am because I can't sleep on it. I have given up and am now lying on a foam topper placed on the bedroom floor, and I am much more comfortable here on the floor than I was in the bed.
The fabric on the mattress is stiff and of very low quality. This shouldn't be a problem because it's covered with a mattress pad and sheets anyway, but it still doesn't "give" for that plush feel. You sink into the mattress, which could be good, except you are met with hard springs and awful pressure points. My husband, a back sleeper, is already having terrible back pains after just a few hours. I'm a side-sleeper, and my shoulder and hip are killing me. I know they say a mattress needs time to settle, but I can't tolerate this bed for a few hours, much less a whole night. I will be returning this mattress.
The cheapest made mattress we have ever purchased. I have now had 2 of these mattresses, the first was ripped and sagged in the middle right out of the package. They (nationwide retailer) replaced it with another and it is as bad, if not worse. It squeaks so bad and is so cheap. I paid over $1,300 for a king set and it is completely useless to us. It makes so much noise and racket every time you move. I will never buy anything with the Beautyrest name.
This is the Worst worst worst bed ever!!!!!
The worst purchase we ever made. If you have back or hip issue potential, this bed will bring it out! I hate this miserable, awful bed!
If Stephen King were to write about a pain inflicting bed, this bed would be it!!!
Beautiful comfortable bed delivered thru Amazon just as easily as ordering a small item
Delivered fast and easily. We are quite happy. Excellent quality !
Outstanding mattress at an unbeatable price. Mattress Firm wanted $1k for the same exact mattress!
Had this restored spirits five years.the last three years were hell. My husband wouldn’ Sleep on it. Contacted Simmons for inspection and replacement. No go. I have spent weeks reading reviews. I am sleeping on this any longer. Moved to guest room until I find new mattress. I will never buy another beauty rest.
Thought I ordered the plush mattress, but received the firm. Trying to adjust to this mattress. Good price and good quality.
I could not be happier with the pillow top mattress that I recently purchased. The pillow top seems to help me sleep better and is better for me to sleep on since I have arthritis. The mattress fabric is of excellent quality.
This mattress is nice and comfortable. Good deal. I picked this mattress out online. I've never bought a mattress online before. Fortunately, it worked out. Good choice.
The mattress is nice and firm, pillow top just as I ordered. I was very surprised at the excellent quality of the mattress. Have got no response to the advertised gift card. It was supposedly mailed separately 2 weeks ago
I tried many mattresses in 4 different stores one Saturday and most were fine but as soon as I lay on this Simmons Beautyrest, something felt different. I walked around and tried a few more then came back to the Beautyrest. I knew it was the one - perfect pillow top yet firm as I like it. No more sleepless, tossing and turning nights!
Purchased the Silver but only kept it 3 weeks. Was good the first week but by the second week started to break down. By the third week it was squishy and made my back worse. If you have a bad back don't buy a pillow top. They tell me now that I am returning the mattress. Penney's does not refund your money so am having to buy a different mattress. Originally told I had up to 100 days but that is no longer true, it is now 48 hours. Who can tell if a mattress is right for you in 48 hours. Wish I had not purchased my mattress from Penney's. Buyer beware.
VERY DISAPPOINTED. NOT WHAT I EXPECTED. THIS QUEEN SIZE MATTRESS COULD NOT POSSIBLY BE WORTH APPROXIMATELY 1800.00(I DID NOT PAY THIS PRICE) BUT IT'S NOT WORTH THAT PRICE! JUST NOT SATISFIED. SEEMS CHEAP, NOT TOO COMFORTABLE. DOES NOT FEEL LIKE YOU'RE SLEEPING ON A CLOUD, NO WAY! I PURCHASED ONLINE, BIG MISTAKE! GO TO STORE PERSONALLY TO CHOOSE YOUR MATTRESS.
I think this is an excellent mattress. The only thing was the delay in getting the mattress whic paritally was my fault since I ordered the wrong one at first. Oerall I am very pleased with it!
I thought it would be a little softer on the top but I still sleep great.
This product is not as firm as I expected. I was hoping it would get better as i get used to with it but have not seen the result as of yet.
It seems to be very well made; movement dampening is good. If you want something firm, this probably isn't what you want. I am a stomach sleeper and the plush doesn't really support the arch of your back.
This bed is very comfortable. It's like sleeping on a cloud. Great buy.
Mattress feels like its years old already with height changes that make it uncomfortable
Most mattress start out great, the real test is over time. We hope it last years as it should with out sagging or breaking down
I love this mattress! Quality is great and the opportunity to use coupons and earn rewards is awesome! The company that delivered the mattress was great also.
I was looking for a firm mattress, and found it in this Simmons Beautyrest Silver Snowhaven Luxury Firm Mattress! It's A Five Star Rated Bed, That I Guarantee Will Give You A Five Star Night's Sleep!!
Problems with delivery, didn't get it until over a month after ordering even though we're home 4 days out of the week. After only a couple of months with the new mattress, it already has 2 slightly sunken spots where we lay, and we are not overweight people. I've heard that Simmons makes a better mattress if you are willing to pay a lot more, but this apparently isn't one of those.
previous mattress was a Beautyrest plush king. Wanted a little more firmness but full firm was too much. The luxury firm was just right. Took a week or so to get used to the extra firmness but now we love it. Also, this mattress is nice and thick so it works well on a platform style frame without the need for box springs.
For the first time in months I slept like a baby the very first night I got this mattress. Firm yet extremely comfortable. I just love it. I tried a Saatva brand luxury firm mattress and it was terrible. I had to come back to Beautyrest and I'm glad I did.
The salesman was so easy to work with. And the delivery men were great.
This is my first bed purchase without actually trying the specific bed first, I tried a few out at the local store and then saw this described online. I was nervous but the product is actually good. Only complaint is it took over two weeks for delivery
This mattress is great buy. I originally planned to get a tempur pedic. I then switched to a Stearns and Foster. In the end this was the best mattress at a great a price. It was more in my budget.
We finally chose this new mattress after much research. We were scared of so many choices available, but not a lot of positive reviews on most of them. With backaches every morning for my husband for awhile now, & now mine starting to hurt, we knew it was time to take the leap & buy a new one. I was shopping at Penney's for towels while my husband waited in car, when I seen the mattress sale. So I went & got him & made him lay on a few. He chose this one & the very first night he slept like a baby, & has ever since. We both wake up with no soreness already. It is a tall mattress & we bought a new box spring as well, so we have to slide down out of bed. But we love the height of it right now. And maybe as we get older we'll have to get a step on each side, or go with the standard bed frame. We have a lovely vintage oak bed with side rails, so both pieces had to sit on that. So it is tall now! So if you need lower, suggest buying just the mattress & sitting it on the plywood (as suggested for warranty)..I would still like both pieces even if I had the lower frame. So we love it & would recommend it. Pretty too! Love the navy blue sides.
It is so difficult to choose a mattress that you have confidence in, but this mattress is great! It is firm but well cushioned. It is also beautiful. The excellent delivery and set-up service is also appreciated. Virginia Jones
My daughter loves her new mattress. She actually took her thousand stuffed animals off the bed so she could really enjoy it.
This bed is very comfortable, I would recommend to anyone.
simple only need 1 no need for box spring and comfort is amazing .. fits to you.. feeling someone else kicking is very mim.
Price was great, had to wait on delivery, but received when quoted by very nice employees an they removed old one. Mattress is firm but must be covered by mattress cover for warranty i believe.