Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
One of most popular mattress brands, both the Nectar and the Nectar Lush are all-foam mattresses that focus on universally comfortable firmness and support, with customers describing balanced comfort with relaxing back support and gentle pressure relief. Also, with value-add differentiators like a full year trial and a 'forever' warranty, thick and quality materials for the price, optional white glove delivery, a competitive pricepoint, and 'Buy Now, Pay Later' financing through Affirm, it's a real brand to consider for value-conscious shoppers. From the UK? See our review for the UK version.
Based on our aggregated reviews and our scoring method, we recommend Nectar in this match up!
See Our Full Review of Nectar
Custom Comfort: 7.8/10
Custom Comfort: 7.8/10
Custom Comfort: 7.7/10
No Back Pain:
Custom Comfort: 7.7/10
Custom Comfort: $170-$26795
Get Yours Now
Figuring out the takeaways from customers can be a great eye-opener for shoppers. Customers don't always respond well to these mattresses. Some have comfortable experiences, but others have issues. If you are considering purchasing, make sure to get more information below.
There are some customers that don't feel that these mattresses do well supporting them. Though some folks agree with the comfort of these mattresses, if you are wider framed, do some added research before buying.
For those that are hoping for impressive edge support, you may want to read more reviews as some are unsatisfied with the edge support.
Unfortunately, not everyone rates thair mattresses well in terms of longevity. While some customers found them to be comfortable, others describe problems with comfort over a short time. Make sure to take a look at the specifications, warranty, and reviews before buying.
It can be a difficult task to make sense of customer review data -- like reviewers that don't have the same body weight or sleeping position as you. That said, it can be really helpful to see what reviewers are saying across the Internet. For these reasons, these mattresses have some of the best customer satisfaction, which should give you confidence when shopping.
Mattress support is key to a healthy night sleep. You don't want a mattress that hurts you at night. Reviewers describe these mattresses as well supportive.
For those that like sitting on the side of the mattress, edge support is very important. These mattresses do a good job with edge support and don't contour too much on the edges.
Bowling Ball & Density Tests
A popular item among readers, the bowling ball test does a good job showing firmness and contouring, but also evenness of support. If a mattress isn't even in its support, there may be some discomfort. Luckily, these mattresses have good ratings here and shouldn't have that as a problem.
In terms of the durability, these mattresses do a good job versus competitors. For buyers, finding a mattress that offers good durability can mean years of extra sleep. while one that degrades fast can mean unhappiness and money lost. For most sleepers, these mattresses will last between 7 - 12 years on average, which is good for contemporary mattresses. Those that are heavier in body type may experience a slighy decrease in longevity.
Get an Instant Discount for Nectar: Get $399 Of Free Accessories With Mattress
We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!
This mattress changed our lives for the better! It is absolutely the perfect firmness and temperature. We had a queen bed for so long and desperately needed a king since our baby sleeps with us. We couldn’t afford the insane prices out there so we took a chance on Nectar and boy did it pay off.View More Reviews
This mattress is so comfortable! I really can’t get over it. We bought it when we moved to our new house. It was perfect timing as it came in the exact day that we moved in. My wife was stressed at the idea of shopping for a mattress in person so being able to do everything online made it super easy. Delivery was quick and setup was incredibly easy. We bought a King. It’s a really comfy bed - not too firm, not too soft. I appreciate that it comes with a nice cover. Lastly, company communication has been great.
I have several properties and I have bought them for each. They are delivered right to your door and so incredibly easy to set up. They come wrapped in a vacuum sealed plastic and come in a bag! a bag!!!!. You simply take the rolled up mattress out cut the outer plastic and unroll it on the bed frame, then cut the inner plastic and within moments, the mattress fluffs up. I gave mine about 4-5 hours and then I made the bed and it is comfy! The number one comment I get on my rental reviews is how comfy the beds are! This is a WONDERFUL deal and a super wonderful bed. The folks at Nectar are amazing and very responsive. If you are looking for a new mattress, don’t hesitate ordering this one.
I was very hesitant to buy a mattress without trying it out first, but I did a lot of research and decided to take the risk. I tried several different styles of memory foam mattresses in stores and I’d say this falls right in the middle. It’s not too hard, and not too soft. I sink in just enough to feel supported, but not so much that it’s difficult to move. It took me about two weeks to adjust to it. I was stiff in different places, but after a month, I sleep much more soundly, I wake up less in the middle of the night, and I’m not sore in the morning. I am very pleased with our purchase.
There are a few things that you should always buy in person to check for quality.
Fresh fruit. Diamond rings. Cars.
Up until a few months ago, I would have added mattresses to that list. Wasn’t that one of the morals of “Goldilocks and the Three Bears”? Most of us were taught that the moral was that a life of crime does’t pay and you really shouldn’t be sneaking into other people’s houses - especially if they are bears -“ but another, often overlooked moral was “not every mattress will feel JUST RIGHT. Try before you buy.”
When I saw Nectar’s claim of a mattress with optimal comfort, I was skeptical. What worked for Mama Bear and Papa Bear wasn’t what worked for Baby Bear.
But Nectar’s business model intrigued me as did their pricing structure. And if their mattress didn’t work out, I would return it and they would donate it to charity. Win-win.
I’m happy to report that Goldilocks was wrong. There are some mattresses that are JUST RIGHT for everyone. This is one of them. My husband and I both sleep well on our King mattress from Nectar. The quality is fantastic. The business model is sublime. And my bank account is happy that I didn’t spend a small fortune on a bed.
So I guess you could say we’re living happily ever after.
Unlike Goldilocks. Who really shouldn’t have broken into the bears house.
Experience in the company was very good. In addition to speaking our language, the company, the type of mattress, when tailored to the needs of our family to describe the features of nectar mattress, took us an extra effort to understand or did. When the mattress has arrived, we were very impressed by the quality. Hari was perfect. We’ve been sleeping very well. Very strong recommendation
Well, this mattress has been nothing but good to us. I used to wake up with lower back pain and would be stiff for the first 30 minutes or so out of bed. After two nights of sleeping on this mattress, my back pains were gone and I am sleeping better than I have in years. Trust me, this is the solution for your sleeping issues.
I hate mattresses and I think the whole industry is a sham. I hate the cigarette smell of the mattress salesperson at Sleepy's who tries to sell me on a bed I try, then, as soon as I try a different bed, starts telling me why that bed, not the other, is the best. I think the stores are sleazy. My cousin bought a mattress from Nectar and I thought, why not, since they have a no cost try-out that is so long, plus, I needed my old bed taken away. I love the bed. No really, the bed is outrageous and the customer service person must have checked back with me four times after my order. This was so much better and easier than any other mattress I bought. The mattress feels so good and smells wonderful, fresh. I’m telling my parents and sisters and cousins on Staten Island to buy one.
I’m really glad my friend told me about Nectar. I was working through a research process and was encountering other brands that advertised more. My wife and I had slept on a Tempurpedic, but we were looking for something a little more comfortable and hopefully less expensive. Nectar had great prices and amazing mattresses. Our research had us comparing alot of brands. It was very hard to understand differences sometime but the NECTAR team answered questions for me over the course of about a week and were very forthright. I didn’t think about sleep trials or comfort guarantees or bed bug guarantees or foam types, cover types, anything really until the Nectar folks educated me. It has been 30 days sleeping on the mattress and I just received this request in my email for a review. Honestly, I feel like I one upped everyone and have a better mattress for a better price. That’s their language I think, but it stuck. It’s really comfortable and feels better. I know the mattress is healthy because I researched this part in depth and only wanted a mattress with little chemical production. If you have any questions about buying these things, ask their customer service, they’re great at their jobs and actually seem to care. I never felt like they were trying to sell me. They sounded really busy by the way at the office when I called and when I asked, they said they had just gotten some press on being 100% employee owned and rated very highly and could barely keep up with orders. Ours arrived in three or four days I think to St. Louis and it looks like it shipped Fedex from the West Coast.
The best purchase in a long time. This mattress is a total win. I recommend this mattress if you’re looking for something at a good price yet comfortable. I am currently 6 weeks into my trial and so far so good.
The mattress arrived 3 days after I placed my order. As described it arrived in a nice nylon bag with convenient handles to carry it up the stairs. The mattress unrolled nearly flat immediately, and expanded what appeared to be fully in just a few minutes. There was some minor off gassing that dissipated within 24 hours. We also have a Tempurpedic memory foam mattress. In terms of price and quality, I prefer the Nectar.
We love bed and company people were very helpful and friendly. Funding was automatic and I was very well treated and respected. My mother has asked for a new mattress and let her buy a nectar, as well as price and financing are very good and the bed has an excellent guarantee that does not end.
It comes in a bag all vacuumed sealed. It works great on my bad back! It doesn’t have any weird funky smells. The mattress exterior covering seems really high quality and luxurious! Have been sleeping on it for over 3 months and have never slept better.
Alright. Let me just start by saying until I bought this mattress I had TERRIBLE back issues that made me immobile at times. My partner and I decided it was time to upgrade our mattress because we felt like we couldn’t sleep on a queen size mattress without being on top of each other. When our Nectar mattress arrived we were SO excited and it seemed to good to be true and were about to be ready to send it back. Boy, were we proven wrong. I no longer have back issues, at all. When we sleep in the bed together it’s like I have my own bed. I also have a hard time falling asleep in any other bed that isn’t this one. In this bed as soon as I lay down I pass right out. If you want a quality mattress that is extremely comfortable and will make you sleep like a baby, buy this mattress.
Well, we were asked to give a review and normally I do not. I also did not want to give a review for a bed that I did spend "time" in.
So, it has been 30+ days now and I LOVE IT! I love it because I do not get up in the morning with joint pain in my shoulder and hip. No aches or pains...I sleep well...and my husband says the same thing. I also stay nice and cool at night. I absolutely would recommend NECTAR to my family and friends...I actually already have. And a 2 thumbs up for their customer service. I received it on time and in great shape. All around a AAA+ company to work with. I even put them on MY facebook page!
We purchased this mattress for my son’s room, and he loves it. It was super easy to buy and it was delivered right to our door. It was really easy to set up as well! I absolutely love the way it feels and I find myself lying in my son’s bed now. We’re actually thinking of getting one for ourselves. Oh, and thanks for all the great follow-up.
We do not purchase mattresses often and our last was bought perhaps a decade ago. Ordinarilly, I would never purchase a mattress without trying one in a store. My mother is in palliative care and I have not had time to visit a store so I researched delivery options and was impressed by the reviews and ratings of the Nectar mattress. I decided to try the bed since the return is so easy and no cost. I am so happy. Anyone thinking about a mattress should try Nectar. They say the mattress is constructed with different foams than others, but it is the airflow I noticed the most, despite the very solid feel of the construction. The company said this was the most comfortable mattress and I laughed at first when I heard this, but it is actually true.
I've owned the Nectar Mattress for about 8 months now and it's the best purchase I've made for my back‚ The last few mattresses I’ve used sleep well for about 5.5-6hrs and then the backache would kick in and I knew it was time to get up.
With Nectar, I simply don’t want to get up !! I sleep the whole night. I’ve actually changed my sleeping habits, go to bed earlier to get more rest and wake up rejuvenated. To some this all may sound cliche and I think it does to me also, but I honestly have to say that this mattress has made a difference in the way I sleep and wake each morning.
Best of all, they have a 365 day guarantee, if you don’t like it, return it.
Absolutely love this thing! Buying mattresses online is such a gamble, but we hit the jackpot with this one. We bought a king and it’s so comfortable. The mattress arrived compressed and it was super easy to set it up. Very little odor or smell. I recommend it to anyone that is willing to listen.
I’m not exaggerating when I say this is truly one of the best major purchases of my life. By now, you may have heard the hype about the company Nectar. Or perhaps you’re stumbling onto their product for the first time. Either way, you should go ahead and click *Buy* right now. Seriously. Even if you’re not 100% sure about `em. You’ll understand why by the end of this review.
Last year, my wife and I started mattress shopping. We were upgrading from a queen to king. We had so-so mattresses in the past and wanted to do it right, find something that really worked for both of us. You know the cliche: “you spend a third of your life in bed”? Yeah, well it’s true. Now, my wife has woman hips, I am thin and straight. Also cliche. We thought we needed a customizable bed to be truly comfortable, so we tried a SleepNumber. Bad mistake. It really is just two zippered air mattresses, with no localized back/hip support.
So we returned the SleepNumber (for which we had to pay shipping, but I suppose it was worth experimenting). Shortly afterward, I stumbled upon Nectar. As a new company, they didn’t yet have a large online presence. Then I saw the 365 day return policy and said, hey, why not?
One week later, we received our package in the mail. It came vacuum-sealed so we carefully cut the seal and it literally “popped” into place. Instant sleep-ready. Slapped on the sheets and proceeded to sleep like babies. One year later, we are still very happy customers.
Here are the specific reasons for my piling it on:
1 - Free shipping. What?!
2 - The no-hassle 365-day trial. If you don’t like it, you get a full refund. This was a HUGE factor for me, ordering from an online-only company and not yet knowing what firmness was ideal for us.
3 - Forever warranty is NOT pro-rated. Any covered defects, they replace the full value. This is highly unusual, as far as I know.
4 - No boxspring needed. I built my own platform bed and it works great. Plus, their warranty doesn’t require a boxspring, unlike many other companies.
5 - A single level of firmness has managed to satisfy both my wife and me. I’m still surprised, considering my wife has curvy hips and I don’t. But neither of us has had any back or neck pain.
6 - No middle men, hence, significantly lower prices. Funny as it sounds, this is a novel concept in the mattress industry. I don’t know if the typical industry markup is as astronomical as T&N claims, but it’s certainly a ripoff.
7 - The mattress definitely supports “relations”
8 - The whole shopping experience was just easy. Sleek, modern website and email. Clear policies and pricing. Immediate shipping information.
9 - I received a handwritten thank you note from Nectar. Can’t remember the last time that happened with an online purchase.
The only downside I’ve encountered: some fitted sheets these days are a hair too big for this mattress, even for the thicker 11” model. But it’s not Nectar’s fault. It’s because most mattress companies make a gimmick out of 20-layer, 100-inch thickness, and sheet manufacturers have followed suit. For what it’s worth, we ended up with the L.L. Bean Pima Cotton Percale fitted sheet and it worked out nicely.
Yes, this mattress is on the “firm” side but like I said, it’s worked for two (healthy) people with very different body types, which makes me wonder how much marketing hype goes into plush vs. firm. If you’re a side sleeper, I highly recommend a thick pillow, thicker than you may be used to.
Nectar has grown by leaps and bounds recently. And prices have increased ever so slightly since we bought our mattress last year, but it is still one of the best values in the industry. I hope they can manage to maintain their business ethic, great return policy, and pricing. These are what really sold me.
My experience with Nectar has just been flawless. It didn’t take me much time to make the online purchase. The shipping was also very fast. Excellent experience!
After months of research into a new mattress an intro to nectar popped up. I took several weeks comparing my choices to nectar and with help from their customer service (2 thumbs up for them) I chose nectar. I have no regrets. My husband and I have the best nights sleep, the mattress is plush and extremely comfortable and stays cool throughout the night. The warranty is exceptional and the customer service is great. I am very happy that I chose Nectar and would recommend them to anyone.
I first purchased this twin sized mattress for my guest room. My mother found it really comfortable and it was her first experience sleeping on a Nectar. I have slept on it a few times as well and it is amazing! I am going to order a bigger one for myself! The bag showed up super fast, and it was so neat to see how huge it got when we took it out to let it expand. I really like the design and the way this mattress breathes. It feels much higher quality than my last mattress. Definitely worth the price!
I’m like a teenager again (almost 54 now) not wanting to get out of bed. The only bad thing I can say about it is that I don’t want to leave it. This mattress seems like it is going to last forever, that’s maybe why Nectar offers a lifetime warranty. This is one of the most comfortable mattresses we’ve ever slept on! Definitely worth the price. I HIGHLY recommend this product to everyone.
I do not provide reviews and am often very busy. My focus is on things that do actually matter, not reviews. When I received the request for a review I believed it would be good and important to share my experience. As my wife’s back has been hurting for years we have been to very many doctors and my wife is on cortisol and flexeril medications for pain. We were recommended the Nectar mattress by her Chiropractor and thought that was silly, being reccomended a mattress, but her Osteopath also recommended the mattress and we decided to learn more. The sories seemed quite incredible, so we researched the materials and company. We did not find much advertising but there seems to be very much word of mouth and the company representative confirmed that most of the mattresses are sold by recommendation. I thought the company was new but it had been around selling madical beds and I believe that is why their foams seem denser. The company suggested we apply for medicare reimbursement by receiving a prescription for the bed from my wife’s physician and incredibly, her insurance paid for the full cost of the bed. My wife’s takes far less medication for pain in the 30 days since we began sleeping on the bed and she is happier and well rested and this means I am also happier and better rested. It is a most comfortable bed and feels quite unique and enjoyable to rest upon. I have asked Parna’s mother if she would also like one.
I’ve been sleeping on this mattress for a month and it has changed me- I highly recommend this mattress. It’s so comfortable. I couldn’t be happier for the price I paid. Well worth it!
It really is a dream to sleep on. My husband doesn’t want to leave the bed. Thanks for inventing this bed. This mattress saved my back. For the first few nights I thought it was just really comfortable. After a few nights when my back pain disappeared, I realized it was more than just comfort, it was a life saver. We really had been sleeping on an unhealthy bed. I highly recommend it to anyone looking for a comfortable mattress and is looking for help with back pains.
Perfect amount of firmness and softness. I would recommend this mattress to anyone who has back problems l have had many back surgeries and is equal to the much higher priced memory foam mattress. This bed is just super.
Nectar is like a secret you may not want to share with just anyone..
I’ve been sleeping on the mattress with my fiancee since we had it delivered on April 19th. We can say that after almost two months that this mattress is fantastic. We have it directly on our carpeted floor and cannot feel the floor, even when we jump with our whole bodies and slam onto the bed. We found it slightly softer than our previous mattress (that’s just our opinion though). Overall, we are extremely happy with the purchase, so much so that we bought a twin mattress for our daybed downstairs.
So far the new mattress has been great! My wife and I are finally enjoying sleeping through the night. I just love this mattress. After the first night, I was pain-free. I just couldn’t believe the difference. It’s soft and also very supportive. I can finally stand up straight right out of bed, haven’t done that in a lot of years. Amazing product!
I never, ever, thought of mattresses. I just bought whichever felt good at the store and was in the price range and probably bought a new one twice now since leaving my parent’s home in 1997 and my Dad used to remind me that a mattress should be changed every 8 years. My boyfriend mentioned Nectar and I like that they will send a new cover if I need it, plus they have a really long Warranty and I think a few pretty famous people have recommended Nectar. Wow. It really is incredibly comfortable and just feels like a whole different experience. My boyfriend loves the new mattress and doesn’t even snore anymore. I like feeling cradled by the bed when we relax or even more, have fun. It’s great.
I wanted to make sure that I could easily return this mattress if I didn’t like it. There is no way this mattress is getting returned. It really is magic! Within 2 days, I felt a good 10 years younger. I’m able to fall asleep faster, and I feel much more rested when I wake up. I don’t think that even during workouts, I’d feel as good as I do when resting on my Nectar. I love the way the mattress sleeps and it is wonderful to relax on the Nectar.
I haven’t slept this well since a long time ago. The first time I laid down, it was quite nice and I do not mean to sound like an advertisement, but it was like sleeping on a cloud. We felt very supported but had no sense of pressure points and it was as if the mattress lifted us in some way. It is a very unique feel. They offer a free return and we tried the mattress because it seemed no risk,, but who want to return it? We are sleeping better so for us, that would be crazy. I can feel the air breath through the airflow channels and the cover is quite supple and buttery. Very impressed and will recommend to others.
I needed to find an affordable, yet good quality mattress. The mattress arrived quickly. It was very easy to set up because literally all you have to do is unroll it and remove the plastic wrap as you roll and that’s it. This is my first memory foam mattress and so far I definitely prefer it to my traditional mattress. .
So so comfortable! I loved the idea of getting a bed rolled up in a bag and delivered to me. I followed the instructions in setting it up and it was so so easy! I aired it out for a few days and when I finally lay on it, it was an absolutely amazing feeling. I guess that’s what happens when you finally get a good mattress. I’ve been sleeping on it for 3 months already and I absolutely love it!
First time I bought a mattress online. I have had it for about a week and I love it. This mattress is so comfortable. It’s like you melt when you lay down, not sure how else to describe it. I am a super satisfied customer. Great value too! Why would I spend so much more at one of those mattress stores, when I can have this? Keep it up Nectar. Highly recommend it to anyone that needs a new mattress.
I’m a rough sleeper, and I have had back and neck pain from sports. I could not believe the comfort of this bed. It was soft yet supportive, and the worst part about my Nectar is although fully rested, I get upset when I have to wake up. It literally makes me want to stay in bed all day. Like clouds!!
I had to wait three days past delivery date. No stock more company said of Queen. I requested rush and they did and bed arrived. Very nice but why wait. Mother lives with us and cares for son and she did not like that they did not also sell box spring. When late the company did offer a discount and received a call from manager who seemed to care. Bed well priced and very nice quality.
Alright. Let’s just say I’m a problem sleeper (insomniac) with chronic back pain. Spring mattresses tend to cause pressure points, and I overheat on memory foam/pillowtops. I’m also working with a pretty tight budget. It HAS GOT to be possible to get a good sleep AND have enough money to eat in the morning. So I did my research, checked out websites, and bit the bullet and bought a Nectar. If you’ve done your research you know what I’ll say next: The bed arrived within a week, unpacking it was a tickle (watching that flat plastic-wrapped slab turn into a full mattress made me grin), and I didn’t notice any chemical smell. To lay on, there’s nothing like it. firm, supportive, but with just enough bounce to feel like a “quality” bed and just enough “sink” to be cushy. Here’s the thing though: the first night I woke up feeling like there was some pressure on my hip, and neck (I sleep on my side, and wake up on my stomach most nights). same deal second, third night. but it’s a 365 night trial, so I decided to give it some time before returning it. Glad I did! the bed just needed some time to break in, and I needed to get used to it. Now I can confidently say that this, every night, is the best sleep of my life. better than the tempur (sink in and overheat) mattress, and it even edges out the (ludicrously expensive and mechanically complex) Sleep Number bed. Support where I need it, soft enough to feel luxurious, not to mention it wicks heat wonderfully and I don’t wake up sweating anymore. All In All, It’s perfect, just remember to really get into that 365 night trial so the bed can break in and you can get used to it.
y’know, like a good pair of shoes.
If you’re on the fence, Just do it. the trial is solid, the warranty is honest (and lacking all that fine print), and the bed is simply superior to anything I’ve tried.