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Custom Comfort is a southern Californian brand of mattresses -- selling in their retail locations. They are known for their wide range of options from budget friendly to luxury. Focused on hybrid and latex options, most folks report Custom Comfort mattresses to be comfortable, but some had issues with durability.
Dreamfoam Bedding is a lower cost subsidiary by Brooklyn Bedding. These economy mattresses are great options for the budget conscious shopper, while still having a wide variety of options in hypoallergenic latex, foam, and coil. Because of the lower prices, there are lower quality materials used in the mattresses, which isn't ideal for all sleepers, but for those that are looking for a temporary solution or a guest room mattress, these might work just fine.
Based on our aggregated reviews and our scoring method, we recommend Dreamfoam Bedding in this match up!
See Our Full Review of Dreamfoam Bedding
Custom Comfort: 7.8/10
Dreamfoam Bedding: 8.9/10
Custom Comfort: 7.8/10
Dreamfoam Bedding: 8.6/10
Custom Comfort: 7.7/10
Dreamfoam Bedding: 9.3/10
No Back Pain:
Custom Comfort: 7.7/10
Dreamfoam Bedding: 8.7/10
Custom Comfort: $170-$26795
Dreamfoam Bedding: $149-$1799
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Sleeper reviews can be hard to understand from a high level -- especially with all of the noise in the industry. These mattresses, sadly, don't get the highest reception from sleepers. There are still sleepers who are perfectly cozy with these products, but others that are not as much. Make sure to read on to figure out if they will work for you.
In terms of having comfortable support for all, these mattresses have mixed feelings. Some reviewers are comfortable and feel supported throughout the night, but others didn't feel comfortable while they slept. If you would describe yourself as plus-sized, you may want to do additional research to make sure these mattresses will work for you
Edge support is an essential item for those that like to lay close the edge of their mattress without dipping or rolling off. Some may find that the edge support in these mattresses is not as robust as others.
Unfortunately, these mattresse are not always rated well for durability. While some have experienced good performance, others talk about problems with comfort over a short duration. Take a look at the specifications of the mattress, warranty, and return policies before buying if you are considering.
Most sleepers gave these mattresses solid ratings and felt comfortable with their sleep. Some, however, didn't share the same experience. If you are considering one of these mattresses, make sure to do some more research below to make sure it will work for your body.
Some reviewers feel good amounts of support in these mattresses, but some others have complained about loss of support. For those that have tender backs already, read the reviews to make sure the mattress works with your body.
There are mixed signals about edge support on these mattresses. Some folks have reported good amounts of comfort throughout the mattress, but others had problems with sags on the side.
Discovering a durable mattress is really nice, but it's not always that simple. Sadly, sleepers don't rate these mattresses well when it comes to durability. That being said, some may provide comfort for years and years, while other customers may have much faster discomfort. If you are bigger in body type, take a look at the reviews before purchasing.
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We bought our very first Custom Comfort California King mattress in 2005. Full Latex mattress which served us well for the last 12 years. Using the Flip and Spin method recommended by CC gave us many years of restful night sleeps.View More Reviews
We bought 2 Custom Comfort beds and we could not be more pleased with our purchases. After spending a lot of money on high end Sterns and Foster beds that were not great and did not last long, we have been thrilled with the 2 CC beds we purchased. Well worth the money and we both are less achy and don't toss and turn anymore. It may seem expensive but I can honestly say these beds are probably the best purchases we have made in a very long time. Even our teenage son who is an athlete is thrilled with his bed. Teenagers don't get excited over beds so this is quite a statement. We had never heard of this company before but will not sleep on anything else in the future.
My wife and I got married in February 2011 and our first purchase together as husband and wife was a Custom Comfort Mattress. It has been five years and we still say, 'Our mattress was the best purchase we have ever made.' We usually make this comment when we've been on a trip staying with friends or at some four-star hotel and by day three, we are missing our Custom Comfort mattress back home.
Recently, we were forced to relocated to a local a hotel for an extended stay as a result of a slab leak on the first floor of our house. We stopped by the house over the weekend to pick up a few added things for our hotel stay and took 20 minutes to grab a quick nap on our bed at home.
Custom Comfort has some of the best service I have come across ever, they really know their products! The mattresses are something else, the quality is exceptional. Very nice store, good selection and anything can be made to order. Perfect local option if you are looking for something unique, have health issues or need something custom when it comes to size or height.
I can't tell you how disappointed we are with this mattress! We bought a Revive 4.0 California King mattress early this year. It was comfortable for only about 3-4 months. We were told to turn it every month for the first year, which we have done faithfully. Even so, We each have a 'pit' that we lay in every night. If we try to move more to the center of the mattress, there is actually a ridge where the mattress becomes firm. Very uncomfortable to lay there, plus if you lay on the ridge, you eventually fall back into your 'pit.' They have a guarantee, but in order to be covered, the mattress has to appear to slump 1 inch deep. When we get out of the bed, the mattress appears to return to a decent level. It loses support, and slumps into a pit when you lay down. We had high hopes for this mattress. It had such good reviews. and the company seemed to have such great integrity. We are very disappointed.
I bought a adjustable bed from them. It was the best money I had ever spent! I was very leary about the fact they do not have a trial period offered to see if I like the bed and didnt have any written material of what exactly was in the bed. Since my bed was in the thousands it made me very nervous, however I LOVE MY BED. I bought the softest natural latex bed they offered on the floor and found it to be to be a bit too firm but put a 3 inch topper on it and it is perfect! The prodigy 2 adjustable bed has been heavenly! I will never buy a bed that is not adjustable. The folks in the shop were very nice and helpful. The gentlemen who deliveried it were wonderfully helpful and nice too! They lost a star due to the fact they do not offer a trial period on their mattresses like so many others do and do not state in written form of what the mattress is made of. No label on my mattress stating it either. The 4 stars are for the fact I love my bed!
I paid a LOT of $$$$ for a custom mattress because I was having back issues. I wish I would have bought a mattress at a big box store - this mattress, with it's plush topper, made my back worse! The mattress is way too soft. Don't be sucked in! (I am sure that they will erase this review as well!)
I had the same mattress for over ten years so I went for the plunge and bought the new Purple Mattress 3. As you can guess it was not for me. Very firm, almost felt like a new aged waterbed/ air mattress. Especially for the $$ not worth it. So I was referred by a family friend to go check out Custom Comfort. Roland, was a very big help on spending over thirty minutes showing me all different mattresses! He explained why removable pillow tops are important if you want to change the firmness/ softness of the bed in the future. Adjustable base, I don't know how I went this long without one. Fast forward my new bed is by far the most comfortable and plush bed I have ever slept on. Highly recommend to check them out! PS. Custom Comfort set me up with a non-profit called Connecting Hands of OC to donate my Purple mattress to a good home.
Rick Fowler truly went above and beyond helping may family buy new mattresses after a house fire ruined all of ours. He stayed after hours to help us, gave us a great deal, and was so helpful in getting each member of my family to pick the best mattress for them. If you are looking for a new mattress, go here and ask for Rick Fowler to help you out!
Thank you to Gregg, Rick and Roland for the Help you gave me in choosing the bed that fits my need. Thank you for your kindness to my daughter. God bless you all!
I walked in with a set idea of what I wanted, but once I laid down and tried a few mattresses out that all went out the door! Shane Davis was able to assess what mattress was best for my husband and I based on our aches and pains/ and my husbands sleep apnea. We found the perfect mattress that we both loved! And don't even get me started on the latex pillows they give you with a fresh pillow case, those are just heavenly!! I had to buy two!! I could not be more happy with Shane Davis and his amazing customer service and extensive knowledge, and just overall friendly demeanor. Shane is you guy!!
Custom comfort has the best customer service that I have found in this mattress business! I think the mattresses are excellent as well, but it is the customer service here that stands out from all the rest! They actually do what they tell you they will do, on time, and with great, professional demeanor. I worked with several gentlemen in person and on the phone to get the right mattress and even to have it adjusted to my comfort needs, and they were helpful, responsive, and always polite.
Absolutely loved my experience here at Custom Comfort Mattress. I ended up buying a few mattresses and they are great. I love them and my guests love them! Rick Fowler is the guy to ask for, he explained everything, showed me how they worked and even explained the benefits of getting a double-sided mattress so it lasts even longer. On top of that, he created this really cool instruction sheet to put under the mattress to tell me when and how I should turn it for it to last longer. I can't even keep a succulent alive, so this instruction sheet will save my mattress. Thank you Custom Comfort and Thank you Rick Fowler!
They give you a half hour delivery promise that cannot be relied upon. I was on a tight schedule and after waiting an hour called and cancelled the delivery.
After a lot of online searching and testing mattresses, and almost buying an online companies site unseen I decided to get some advice at Custom Comfort. I went in thinking I might test some mattresses and leave. The staff was more than helpful and before pretending to know exactly what I needed asked lots of questions about my needs my budget my problems and then educated me about all the different materials in the industry, even taking the time to physically show me the inside build of different mattresses and why so many new companies go with certain builds. I learned so much about the mattress industry and how the materials work before even trying mattresses. I was impressed by the customer service. Then with what I wanted in mind they let me try about five different mattresses. I have many unique needs with my body health wise and I really liked how the staff listened to my feedback and didn't act like they knew more than me. Even though I went in planning to buy online I bought a mattress here! I was very impressed that the mattresses are handmade, and they can alter them after a few weeks sleeping on the mattress so you really are getting exactly what you need after you try it. I don't think any competitor can beat the pick it, try it, change it, love it process. I'm definitely going to tell everyone I know about this. Thank you!!
On January 4, my husband and I arrived at Custom Comfort Mattress - Brea to see about ordering a mattress. Our salesman, Roland was amazing. He took note of all of our mattress needs and showed us the perfect one! The showroom was extremely clean, neat, and had plenty of samples to choose from. Roland was able to get us set up with an adjustable bed with all the bells and whistles for a price that beat all others. Roland and all the other staff were polite, knowledgeable, and happy to help! We received our mattress, (delivered to our home in Joshua Tree) within a decent time by two delivery guys, Caesar and Kevin, that were great. They had our new bed set up and the old one removed in no time. We would recommend them to anyone looking for a new mattress!!!
The best experience, ever, in purchasing a mattress. It's not something you buy frequently, so I was little unsure of what I wanted. The staff warmly greeted me and explained different options within my price range. I won't go anywhere else to purchase a mattress. Friendly and knowledgeable staff, competitive pricing and just an overall GREAT experience!! Thank you!!
We bought a mattress many years ago from Comfort Customer Mattress and when we started to not sleep well, we went back in February 2017 to purchase another mattress. We like firm mattress and selected one that the salesman said was closest to our previous mattress. We spent almost $2,000.00 on the new mattress (we kept our original custom comfort box spring). At first it seemed firm but okay, however we wanted to give it some time so we waited almost 6 months and in that time never really got a decent nights sleep. We knew they have a guarantee for 365 days, so in October 2017, we went to the store to see what they could, thinking they could make our mattress more comfortable at no cost. We were told that the mattress we purchased "was like sleeping on the floor" (but of course,they had no problem taking our money for it in February). They suggested a topper for the mattress at a cost of more $300.00. We did not want to pay even more money, so then we were told they'd order a form topper to try. We received a phone message a few weeks later that it was in, however we were busy and forgot about it and never did get a follow-up reminder. We went out and bought our own 3" cooling gel topper (for $120.00) helped immediately. We are very disappointed in Custom Comfort and in hindsight feel we should have gone elsewhere to purchase a new mattress for a lot less money.
After having the sleep number for 3 years my husband and I decided to upgrade from a queen to a king. We have wanted to get a mattress from Custom Comfort Mattress since we met Roland at the taste of Brea. My husband met me at Custom Comfort Mattress on a week night and were greeted by Roland. He told us to just check out the mattresses and lay down and take our time. It felt great to not feel pressure to rush or buy immediately. After laying down on the inspire mattress we knew it was it! We told Roland our delivery date wasn't needed for another month and he said that it was fine. He definitely took care of our needs and was extremely helpful. He was talking to us about the company and informed us that it is a family business. I was even more pleased to know that an owner is not only passionate about his business, but also goes above and beyond to make his customers happy. I would highly recommend Custom Comfort Mattress to our friends! It's an amazing mattress, great customer service, and affordable. Another plus is that if you're not comfortable they will adjust it until it's perfect for you!
Roland took great care of us. We purchased our first frame, pillow top and mattress 10 years ago. The pillow top which last 7-10 years (ours lasted 10) was replaced. Roland takes care of returning customers which is not common today. Thank you!! His team and drivers are excellent at customer service and courtesy too.
Straightforward no nonsense AND a great deal. I got great information from John K the first day we looked for a twin xl for my big boney son. I shopped around online and at big box stores but could not couldn't find the quality custom comfort. When it came time to order, Shivami was there to guide us through the process and offer us value added delivery. In my estimation we are getting a quality mattress that elsewhere would probably be double the price. That's just good business.
We have always bought our mattresses from Custom Comfort because of the quality and customer service. It was time for a new mattress topper and we hit a bit of a bump with the purchase. Roland straightened things out right away and we continue to be extremely happy with this store.
Wonderful products and the absolute best customer service!! I've had my mattress for 12 years and it's still amazing. Their pillows are the best pillows money can buy. Roland was so friendly and helpful. Can't recommend them enough!!
Worked with Rick Fowler, great to work with , knowledgeable about all products, easy to work with and we LOVE our bed. Worth the price.
This is my 3rd mattress from Custom Comfort and again the customer service experience exactly the way it should be, and their product and warranty is what keeps me coming back. Thank you to all the staff in the Brea store for all the help and advice!
Mattress buying as it should be! Highly recommend Having made a very bad decision a few years ago (gave in to pressure from the sales person at a well known chain). Since then I have been living with restless nights and daily morning body aches that come from attempting sleep on a substandard mattress. I really didn't want to face the overwhelming mattress hunt experience again Enter Gary Fowler and the custom comfort team in Brea. He listened to my concerns- then honed in on mattresses within my specified budget that addressed my concerns. He left me alone to test the mattresses rather than hovering and trying to close the deal. And there was none of the " I can only offer this deal if you buy in the next 5 minutes " nonsense. I left for the night with my options in writing. Returned the following day. They not only made the sale honoring their prices from the day before - they arranged next day delivery to accommodate my needs And let me tell you about their delivery team, Carlos and Alex. Arrived exactly on time. They wrapped my old mattress and box springs for donation. Disassembled the frame and headboard and hauled all to the garage. They helped me tighten the bolts on the bed in the guest room where my second mattress was to go. Carlos actually helped vacuum under the bed and helped get the mattress protector in place. I declined his offer to put sheets on! All this with a cheerful attitude, great care to my home and at the tail end of a long delivery day. You owe it to yourself (and your back) to check out these high quality made locally in Orange County mattresses. Christine
Custom Comfort is absolutely the worst experience I have ever encountered while purchasing a mattress. The customer service was terrible, I asked for an extra firm mattress and received a firm. The delivery experience was terrible. They had to come back 3 times because the items I ordered with the mattress, cover, sheets, pillows, pillow covers did not arrive with the mattress or were incorrect. When I called to report the situation, I was told my salesperson was "new" and had told me wrong information, had sold me incorrect firmness and pillows, and wrong size pillow covers, and sheets. After paying cash, over $2600, I was told by a salesperson that I would have to pay to correct the pillows situation because they would have to throw out the ones i would return??!! Also the pillow covers arrived as standard and I had bought King pillows. Again a salesperson said they had changed what I ordered purposely because other customers had complained the King covers were too big. I never received a call regarding this change to my order. Most importantly, the mattress is substandard. I have only had it 2 months. I bought it because I have a severe back condition, and needed good support. It is already breaking down, is not firm enough since I was not sold the incorrect firmness, and slopes downward at the head of the bed and foot of the bed, so is poorly made. The pillows are horribly lumpy and uncomfortable, so I cannot use them or return them. The sheets that cost me $200 and have only used once, are hot to sleep on, don't fit the bed correctly because of the sloping, and wrinkle horribly. The mattress is so uncomfortable and poorly made. After calling the store several times, I was told I would receive a call from a manager. I have yet to receive that call.
I'm in the market to purchase a mattress for my growing daughter! We stopped by custom comfort because I have two other mattress in our house that my other girls love from this company! I love the old fashion way of doing things especially quality of service and workmanship. These mattresses are made well! The salesperson was very informative and not pushy . Looks like I will be getting another mattress from them soon! I have a sleep number bed myself and have only had it five years and the mattress has a huge dip in the bed on the side I sleep on ....hmmm I'm only 108 lbs. it looks weird when my bed is made. Time to get a new mattress that will last . My girls have had their mattresses from cc for about 8 years and they look brand new.! I decided to try and sleep on one of their beds last night! I had a good nights sleep! Very comfortable ! So impressed because the mattress I or purchased from them was the least expensive in the store. Look forward to doing business with you soon!
I was in the market for a pillow topper for my bed and called Custom Comfort to see if the could help me. They not only were able to make a CUSTOM topper for me and stay within my budget, but they did it in ONE DAY! I got great customer service from Maureen Kelly, and I can't wait to get my new topper and start having a good night's sleep again!
So happy with new mattress purchased from Custom Comfort Brea from Michelle & Mauricio. Both were so friendly, kind and KNOWLEDGEABLE! They even stayed late to assist us! The mattress is made top of the line and for the first time in many months, I slept through the night without waking up. Although the price is more than I originally wanted to pay, it's worth it, just like a mercedes. I also purchased a headboard which I am thrilled about- its exactly what I wanted. The dynamic delivery duo, Carlos & Guillermo were prompt (right on time), friendly, and an absolute pleasure. I will be a customer for life! Best investment ever.
I must share with all who shop for a new mattresses. You get what you pay for! Absolutely best choice after shopping/researching for quite awhile! I got the Natural Latex and sooooo pleased! Shopping experience at the Brea Store was most pleasant.
High praise for Custom Comfort! My wife and I were looking for a new bed after trying some of the other brands in the market. She happened to be in Brea at Z-Pizza one day and saw the Custom Comfort store. I decided to look into it because the last bed we purchased seemed to be right for both of us initially however, gradually as time went by it became too soft for me. So I wanted to determine what it would be like to have a bed more customized to fit our individual needs. I prefer the bed to be more firm and with her neck and shoulder issues, more support was key for her needs. We worked with Jim, the store manager, to find the right fit for both of us. Between Jim and his staff, you will not find a more capable and knowledgeable team. They know their product very well since it they are the manufacturer of their beds. Additionally, as my wife and I made the final decisions to ensure both of our needs would be met from this custom comfort mattress, it was great to see the cohesiveness and seamless support that was received from the staff. They all seemed to be aware of our order, and could work with us at all levels of our buying decision. We received "custom support" to ensure that the end product would fit our needs perfectly. Months later, we are still enjoying our Custom Comfort bed. My wife no longer wakes up feeling achy and tired, and she recently received good feedback from her chiropractor. We have been very pleased with our purchase, the quality of the bed and would recommend a Custom Comfort mattress for anyone who is looking for the best night's sleep.
Just bought our mattress from Rick Fowler. He was amazing. We are moving up to an adult bed from a waterbed of 20+ years. He helped us find the perfect bed. Thank you Rick for helping us find the perfect bed.
This was an amazing experience from start to finish. We looked at a couple other mattress stores prior to coming to Custom Comfort mattress and it was a night and day experience. From the minute you walk in the door, they give you your own pillow with a new washed pillow case so that you don't have to lie on the same pillows that everyone else has been laying on for months. From there, a super knowledgable salesman asks you questions and takes you through the difference options. They don't work on commission, so you don't feel like they are just playing the "salesman" role, but you can tell they really care and want to provide you with the best quality product with the best customer service. And that is exactly what we got! We have already recommended Custom Comfort to multiple people and can't wait to continue to get the word out!
I cannot say enough GREAT things about Custom Comfort Mattresses in Brea! To start, the STAFF ARE STELLAR, and the mattresses are, by the way, MADE LOCALLY! Michelle (Assistant Manager) was the best sales lady ever! The manager was great, too! Even the delivery drivers/installers were super friendly & accomodating. More importantly, after having bought a bed there, I can honestly say that I HAVEN'T SLEPT THIS GOOD IN YEARS, and so many of my ACHES AND PAINS MAGICALLY DISAPPEARED. Forever a fan!
Had a great experience today at Custom Comfort in Brea. Rick took great care of us and he knows his stuff. We learned that construction isn't the only criteria, but materials make a big difference depending on the individual and their needs. Will purchase my next mattress from Rick.
I was looking for a just an ordinary box spring. I didn't need anything fancy. They were able to find something within my budget and even delivered it to me at their convenience. Service is helpful.
I love the mattress I bought from Custom Comfort. I bought a mattress about 9 years ago from a cheaper place. I tried Custom Comfort then and decided it was just too expensive for me. I loved what I saw, but didn't have that kind of money. Fast forward 9 years and I needed a new mattress. I hated the other mattress I bought within a month of buying it. I remembered how much I loved these mattresses and tried them out again. I believe the sales person I bought from was Rick (I might be wrong. I'm horrible with names). He wasn't very pushy and very informative. He was helpful and even tried to get us a cheaper deal if that was what we needed. We ended up not taking a deal and buying what we wanted. It's been a couple of months now and I am extremely happy with my bed. I wish the mattresses were cheaper, but I'm told they last a long time. I also like that they are all locally made.
First knew of custom comfort mattress from Maureen, who did a wonderful presentation about their products. The timing couldn't have been better as I recently told my husband we needed a new bed. Walked in the Brea store this past Sat & didn't leave without buying a new mattress & few pillows. Everyone at the store was wonderful. Michelle helped us & she was amazing! The products were top quality & great. My husband & I left very happy!
Have had our new mattress for about 6 months and love it! I especially love that we were able to get one made without flame retardants! We also got the pillows, and even though we love our mattress, the pillows are by far my favorite part! I sleep like a baby. My husband just saw that there is a new location at Bella Terra in Huntington Beach and stopped in and got us sheets for our bed (our other ones that we got from the swap meet were riding up on the sides nightly and didn't fit well at all). We were happy to see that Roland, who was our sales rep at the Brea location, is also at the Huntington Beach location. He recognized my husband and he is awesome! I can go on and on about Roland and Custom Comfort, but basically, go get a good mattress from these guys......you won't regret it and your neck and back will thank you for it. You can't put a price on a good nights sleep! We are now customers for life and even had a custom mattress made for our new babies crib!
I was really nervous ordering a $999 mattress through Amazon with nightmarish thoughts about being stuck with something I didn't like, or trying to figure out how to ship it back. The reviews from previous buyers alongside research I did on latex-based mattresses provided the confidence to take the chance. We are SO glad we did. Absolutely love the mattress! (This is after having it for about a month.)
Be surprised when it shows up on your doorstep in a box that makes you think, "This was a mistake!" The box is very heavy and not shaped like a mattress itself. In fact, it doesn't resemble any shape you'd associate with a bed - more like a 2-door filing cabinet. I removed our old mattress, dragged the box into the bedroom and hoisted it atop the boxsprings. Carefully, I used a boxknife to remove the box. Inside was the mattress, rolled up like a futon, encased in shrink wrap. After carefully unrolling the shrink wrap, the fun begins. What I didn't do and would HIGHLY advise you to do to entertain your family and friends is video what happens next. In fact, you may want to invite everyone over to watch as this proves to be very exciting. Once the mattress is free from its "chrysalis" it GROWS. This is like being a little kid again, buying those foam dinosaurs in an egg, and placing them in a glass of water. Only different - much larger scale, such as say, a real dinosaur. Anyway, love the mattress and highly recommend. Jim
I bought this bed a few months ago and wanted to give it a proper test before writing a review. The bed is solid, comfortable and most of all supportive. I have had quite a few back issues since getting back surgery in 2006. I am convinced many of these problems came from my old spring mattress. Since getting this my back pain in the morning is minimal when compared to my old bed. I sleep sound and rarely toss. The customer service was great, and the entire process was positive considering our apprehension of buying something like this online. Overall.. highly recommend this bed.
After countless hours of online research I decided to purchase this bed as a Christmas present for my 66 year old mother. This is not the easiest of tasks due to a number of factors not the least of which is her inclination for perfection. Chuck, from Dreamfoam Bedding, was incredibly helpful. I would have requested a firmness of 8 but, after explaining her circumstances to him, he suggested the default firmness level of 6. While I was not completely convinced, I took his advice. I figured that since it usually takes me at least 2 attempts, if ever, to get any given product correct for her, I would just return it and have the firmness adjusted. I was so sure I would be returning the mattress it that I kept the box from the adjustable base I purchased to go with this mattress to expedite the return process. Well, I am very, very happy to say that after she slept on it the first night, bed received a very enthusiastic thumbs-up. Still not convinced, I held on to the box just in case. Nearly a month later, she could not be more pleased with the mattress. Additionally, I was more than skeptical about their claim of "wake up with less pain" but apparently it is indeed true. She feels far better in the mornings, with much less joint pain, then she has for a long time. I would give this mattress as many stars as were allowed. The adjustable base box is now in the trash.
We bought this mattress with some trepidation two weeks ago. How could a mattress in a box this size be comfortable? But we took the plunge and ordered the mattress with a "6" firmness latex top and are absolutely amazed at the comfort. Just watching the mattress "inflate" after coming out of the vacuum packing was an experience. We are sleeping better and the mattress is not at all hot to sleep on. We recommend this mattress.
I got a queen, firmness six, which is standard for this model. This is the best matress I have ever slept on. At a 6, it was actually slightly firmer than I was expecting, which is fine, I wouldn't trade it for anything. It is the perfect mix of softness and support, and it seams cooler than memory foam. I've slept on it a few nights now, and I haven't had any problems (except getting out of bed in the morning has gotten more difficult!)
Chuck emailed me almost immediately after my purchase and customised the firmness. The mattress arrived a few days later rolled up amazingly small. I didn't have any issues with the smell, which went away after a few minutes.
I also own a DreamFoam Mattress Ultimate Dreams Shredded Latex Pillow, Queen. I strongly recomend that as well for all the same reasons. They go great together!
Totally satisfied with the way the mattress feels. Just FYI for future buyers the Eurotop mattress is a 'little softer' than the 10". I have a 10" with firmness 3 and got the Eurotop with same firmness and I feel the Eurotop one is slightly softer.
the DreamFoam team contacted me the next day and walked me through choosing the right comfort level. I read some comments that stated there was a odor for several days upon opening. I never detected any odor and slept on it the 1st night. The 1st night I was skeptical because it did not seem that soft. However, over the next two days (the literature advised 48 hours to expand) my bed continued to expand and became awesome. I am 6'5" and ...let's say over 250. I do not experience any pressure points when I sleep (side sleeper), nor is my arm numb when I wake up. I am exceptionally satisfied. I am anxious to see how the foam stands up through the years, I love this bed and hope it doesn't disappoint in longevity.
I use this mattress on a platform bed with no box springs and it works great. I went with the factory set firmness of 6 and it is very comfortable. If I had to change the firmness one way or the other I might do a 7 next time which would be a little softer, but I've always liked soft mattresses. No complaints!
a friend recently bought one and highly recommended it. living in california, the arizona based shipping was within a business week, far earlier than the amazon estimate. the 100lb 2'x2'x4' box was not too hard to take upstairs for an arthritic 65 year old man. and, yes, cutting the plastic with scissors was exciting as it expanded. we had water beds for 35 years and like this bed far better as even "waveless" beds would rock as one of us laid down or got up. number 5 contours but is firm (don't sink). e-mailed them friday evening with questions, got a reply the next day - like how often to rotate bed (3-5 months). 20 year pro rated warranty, and this outfit looks like they will still be here to honor it, but figure will have to replace the topper within 10 years, which is ok.
I have had the bed for more than a month now and I really do love it. I wound up ordering a 7 and it's just right, soft enough yet supportive! I was concerned about taking a risk with an "unknown company", it's so refreshing to have your expectations exceeded! The company is great, they were true to their words. The bed is so comfortable. My husband and I both felt like it just drew us in and drained the stress right out of us. It's the best sleep ever!
I have had the Ultimate Dreams Queen Eurotop Latex Mattress for a couple of months now. Originally I ordered it with an "8" firmness level to match my old Seally pillow top mattress that this was replacing. I would say that the 8 matched the pillow top quite well and I slept on it for about a month. After a while I did not like how soft it was for me and talked with Chuck at Dreamfoam and he recommended that I exchange the top layer for a 6 level firmness. I agreed and ordered a new topper for $75 which included both ways in shipping. I received the new topper in a week as I did the original bed when ordered.
Its very easy to switch out the toppers by just unzipping the cover taking out the old and putting in the new. I placed the prepaid Fedex label on the box and sent the old one back. The new latex topper (6) made a lot of difference and provided the firmness that I needed and still gave some softness to sink in a little.
I am very happy with this mattress and the customer service that Chuck provided made a difficult decision to buy a mattress with out laying on it much easier.
I tried to buy a mattress locally but could not find one this nice at this price.
Ordering a mattress online can make you nervous and second guess yourself, I would suggest talking with Chuck and check out [...] . They have lots of information and comments on Dreamfoam mattresses to help with your decision. You can also get a free pillow to! I do not usually do reviews and this is my first one on Amazon but I feel that the mattress and the customer service were excellent.
I was hesitant about buying a mattress from the internet at first but rest assured, this is a wonderful company with great customer service and a very impressive product. I placed my order late in the afternoon on a Friday and received an email later that evening from the famous Chuck asking about my preference of firmness. I thought it must be automated and wanted to do some more research so I took the weekend to decide. By Sunday night, I received another email letting me know they're actually working and waiting on my preference in order to get it out quickly. This was impressive. I had a few more questions and Chuck was very responsive and wonderful to work with. I felt very comfortable that I would be taken care of by this company.
It was completed and shipped very quickly, well-packaged, and compressed to a very manageable size for a king bed. I was able to take it up the stairs myself, although for safety I don't recommend this. It set up and decompressed with minimal effort and odor. After a few hours I got the chance to try it out and knew immediately I had made the right decision. It's invitingly soft yet supportive, the material is well distributed, and in my opinion much better for 'bedroom activities' than a memory foam mattress. I went a little on the firmer side as I've always been a stomach sleeper and needed the extra support. For years I've never been able to sleep on my back and in the rare cases I've managed to fall asleep that way, I wake up on my stomach. The morning after my first night on this mattress, I actually woke up on my back, better rested than with the old box-spring, and over a few more nights with diminished lower back pain. When I buy something for the guest bedroom, it will be Dreamfoam.
So you are probably reading these reviews wondering if you should order a cheap (priced) latex bed over the internet. I did the same thing a few weeks ago, took a chance and ordered it. I was contacted well within 24 hours of ordering to customize the firmness level. As others have mentioned, the scale is 1-10 (1 being hard as a rock). My previous pillow-top bed wasn't firm enough, so we picked the 4, which is considered a firm mattress with a slight cushion on top. More about this later...
The box arrived and it looked like someone sent us a rug! It was a long, squared off box but with a vacuum-packed rolled up mattress inside. I was somewhat prepared for this after reading other reviews, but nothing can truly prepare you until you see it in person. So we pulled the mattress out of the box and laid it ontop of our current box spring. At this point I am getting several eye rolls from the wife and even starting to question my purchase. We carefully cut the plastic off and watch as it begins to magically grow into a REAL mattress! Within 10 minutes the mattress appeared to be 80-90% it's real shape. The packaging says it can take up to 48 hours, I think it was close to 100% within 6 hours or so. Anyway, there was no latex smell and I was surprised how nice the quality was.
I can report my lower back pain from the previous mattress is now gone. I am sure any firm mattress would accomplish this, but nice to know the build quality of this "internet mattress" is superb. There is no "bounce" like you get from a coil mattress - which is great because the kids can't jump on it! After a week of sleeping on it, the wife agrees it was a good purchase. I am pleasantly surprised that it turned out so nice and would certainly buy again.
I have had this mattress now for 3 years. I can honestly say this has been the best mattress I have slept on after owning all of the famed tv mattress's (Sleep Number/Air tube, Tempu-Pedic/Memory Foam,etc..) I was really hesitent and wanted to make sure I did not order a mattress to firm or too soft so I went with this Euro top so that I could exchange for a different foam. I ordered a #4 firm I am 6'6" and 280lbs
To this date there are no signs of sag, or wear. I have never even turned the mattress. If you want a firm mattress without busting your back or pressure point sorness this is the ticket! Ohh and get the Dreamfoam pillows, yes they are also awesome and best pillow I have used.
I weigh 170 lbs and my wife weighs....less than me..... We started out with a level 8 and decided it wasn't really soft enough so we ordered the level 10 the supposed "sleeping on a cloud" comfort level. We got the new insert and swapped it out immediately. It was like sleeping on a rock, the foam was not thick/dense enough to support our weight and we sunk right down to the base for the mattress. Looking back on it now i think we might have even been sinking through the level 8. Having just gone through the hassle returning of another mattress we decided to keep it and maybe buy a mattress topper for it. We ended up just keeping the level 8 and 10 inserts which both were able to be zipped into the insert area of the mattress and is now very comfortable. It is unfortunate that I had to spend another 200$$ on top of the price of the mattress to make it comfortable enough to sleep on. I'm not sure who they designed the inserts for but it would seem it certainly wasn't for adults. Overall the mattress seems to be constructed well but and hopefully it will last.
We ordered a SEVEN. We like firm beds...but as we are older...we like a little cushion. A firmness of Seven was great.I was worried the bed would be too soft. It is great. We are both side sleepers. Hint: We got FedEx to bring the box right into the bedroom. The mattress comes as one unit with the topper inside. I got a King and did it all myself..not recommended!!! Get Help!. For a KING bed you need SIX LEGS for support. I shored up the frame. We reused Box springs (and rotated them). I put on bedskirt. I put the box right on top of the level box springs...took off the cardboard...then repositioned mattress to open. As soon as you cut open it expands. YOU NEED TWO PEOPLE. The sucker wanted to open upside down...and I could not BOTH cut open and direct it myself. Of course that messed up the bedskirt. There are no handles. Hint: Be careful cutting so you do not damage the mattress. Bottom Line: Mattress opened up easily and full right away, no smell. We slept on it the same night 3 hours later. MAKE sure you buy a waterproof mattress protector...in a size that will fit the new mattress and have it ready. I got a LUNA from here on Amazon. I put a teflon water resistent cover over that. We bought new Deep pockets sheets too. He tested the bed and thought it was fine. We already had a 2 inch foam topper, we use a memory foam topper in winter. If you have to call for service: Chuck 480-307-1804.
Like everyone else, I was really leery about buying a mattress online. I put this mattress on my Amazon wish list and periodically would look at it and read the ever increasing positive reviews. The reviews all said the same thing - just bite the bullet and order, you won't be disappointed. So after 6 months of this back and forth nonsense, I did just that. I've been sleeping on this fabulous mattress for five months now. I fall asleep and wake up in the same position. I'm not constantly shifting around to get comfortable. It hasn't started to show even a little indentation where I sleep. It's a dream come true. Chuck was so helpful - I chose a 6 and it's perfect. The best part was watching the thing expand when I opened it. Who would ever think that a 6" long, fairly narrow tube would turn out to be my backs best friend. All I can say to you is just order this mattress - it's GREAT!!!
Regrettably, the mattress is sagging after only two years. Like others have written, I relied on the 5-star reviews. The sagging hasn't caused discomfort yet, but it's quite dismaying to think of probably having to throw this in a landfill much earlier than I had hoped. It's a beautiful-looking mattress and I did not/do not want to get an innerspring mattress. All a bit disappointing.
This won't be a short review. Get comfortable.
Buying a mattress is not a process most people can complete very quickly. People have many different mattress needs and to me, buying a mattress in a store is annoying at best. Often major manufacturers intentionally obfuscate the types and models of beds so consumers can't comparison shop features and prices. If you have shopped, then you know what I mean. Shopping at places like Macy's etc., is better, but you will pay top prices and you may or may not get good information on what is best for you. I urge you to spend some time to educate yourself on a product you will use daily for many years and you'll get what is best for you and buy it at a fair price. A latex bed may not be to your liking. You might be a memory foam or a gel top memory foam person. It's best that you research and try out different types.
For me it was well past time to replace my Sealy mattress and I took to researching online. I found sleeplikethedead and the mattress underground websites. I learned a lot in a short time and given how important a mattress/sleep is for your health and well being, I was happy to spend the time to research the best option for me. It became clear that there were some great choices and some pitfalls that need to be avoided, but the clear winners were latex and memory foam beds. Over time I tested some beds in different stores and learned what I liked and didn't like. You really should test out some mattresses to get a frame of reference. I almost bought a gel top memory foam on reviews alone. Incredibly comfortable, but I didn't like it only because I don't like how the foam forms around me. That's just me. So, I decided on a latex bed from Dreamfoam Bedding. The reviews here and on the previously mentioned forums were excellent and as I would come to learn, well deserved.
I called Chuck at Dreamfoam Bedding and peppered him with questions. He was knowledgable, personable and attentive. You can tell from talking to him he has had the same questions asked of him over and over, still he was cheerful and was great to talk to. He helped me figure that the Eurotop Latex Mattress was my best option and that a 6 was probably my best choice. This model is a little more than the standard model (~$100), but it has a removable 3" latex top, which Dreamfoam Bedding will swap it out for $75 total if the firmness is too much or to little. I was already sold, but that was great to have as an option. The bamboo fiber top can be removed and washed/dry cleaned, also another nice option.
It was a Friday when I ordered and soon after I received and replied to Chuck's email, giving him my firmness choice of a 6. As I had joined the Mattress Underground, I sent him my user name and he included a free latex pillow. It is also excellent. The following Monday, I received an email that the bed had shipped and Wednesday the package was at my door. I pitied the Fedex delivery person that had to carry it all the way to my door. I bear hugged it and carried/dragged it to my bedroom. The mattress is well vacuum packed as you can see in the photos I uploaded. One suggestion, get the mattress into place before you puncture the plastic, so when it unrolls, it does from one end of the bed to the other. In my case, I placed it at the foot of the bed and I could see through the plastic which way it would unroll, so it unrolled from the foot to the head of the bed. When I made the first small hole, my friend jumped as the rushing of air was sudden and a little loud due to a hole the size of a dime. It's amazing to see it take form. The bed was fully formed and 12" tall (see photo) in about a minute. I didn't smell much of anything, but my friend smelled a little latex scent but women have a better sense than men. Still we both agreed that scent was a non-issue. In any case, I let it sit in place with the windows open for 5 hours and then made the bed. The little to no scent in my case may be due to the limited amount of time it took to get to me, about 48 hours.
The first night was amazing sleep. The second night was good as well, but I woke with a tightness in my lower back. That continued for about 4 days. I knew this was not uncommon and I could need days, weeks or even a month to adjust to a new mattress. Considering how old and unsupportive my old mattress was, I am amazed that I took only 4 days to adjust. One change I am very happy with is I can sleep on my back again. If I did that on my old mattress, it meant lots of back pain. I can now sleep comfortably on my back or side. One concern when looking for a latex or memory foam mattress was how 'hot' the mattress slept. I have been a furnace all my life and that was a concern. Many reported this bed does not sleep hot and I agree. This mattress in some ways seems like a spring mattress most are used to, yet much better. It looks like a normal spring coil mattress, you don't sink into it, nor does it form around you like memory foam. Some really like memory foam, I think it's very comfortable, but overall, it's not for me. What I like about the latex mattress was that you aren't in a form-fitting 'cocoon', yet they are softer and supportive than spring mattresses.
My first observation was that this is a *really* well made bed and I am very happy with Dreamfoam Bedding in every aspect. This bed cost about 1/3 of what I would have spent elsewhere for comparable specifications. That isn't to say I only spent less; but I received a far greater value for my money. At this writing, the bed cost me $899 delivered and it is money well spent. It was made to my comfort level and shipped quickly. The bamboo topper is well stitched, very soft and removable for washing. The bed itself is tremendously comfortable and a firmness level of 6 was a good choice for me. The company support cannot be overlooked as well, with Chuck's expertise being available by email or phone.
The fact that I have gone on and on, paragraph after paragraph, reviewing a *mattress* should tell you that I am either certifiably crazy or this is a seriously fantastic mattress, from an excellent company. Or both.
The particulars. Me: 5'9" and about 210lbs. Wife: 5'2" and about 175lbs. I have residual issues with my shoulder from a wrestling injury, and a crushed disk from a motorcycle accident. My wife has complained of lower back pain on a regular basis for years.
I read all the reviews and watched a couple of videos, and thought I'd step out of my comfort zone and try an internet based bed. I contacted Chuck and provided our size/weight, but he avoided making a specific recommendation and provided general references for me to make my own judgments against. 6 considered Med (not to firm/soft). 7 is a little bit softer, but still has good support underneath. 8 is comparable to a pillow top mattress. I questioned a firmer purchase with the expectation of softening up over time. Chuck recommended against that plan and instead recommended we purchase our desired softness up front. We've tried several bedding options over the past year, Select Comfort, Memory Foam, Serta Gel Foam, etc., but I always thought back to my nights on the Westin Heavenly Bed. I questioned Chuck on the softness of a 9 out of curiosity, but didn't receive a direct response back. After a little more research and soul searching, I ordered an 8.
Delivery was quick, and the family enjoyed watching a King mattress materialize from its vacuumed package. We have been sleeping on this bed for nearly two months now and have been pleasantly surprised at just how comfortable it is. No more shoulder pain from side sleeping. No more waking up in the middle of the night with back pain either for my wife or me. We have noticed a little softening here and there, but it hasn't been much. Overall we are very happy with the bed, but if I had it to do it over again I think I might opt for the 7 instead of the 8 to offer just a touch more firmness to our hips and sides, but without the ability to test prior to purchase it's hard to tell. My wife on the other hand says it's perfect as an 8.
We purchased this mattress a couple months ago (king size). We were moving from an old innerspring mattress, and one of the nice attributes of this mattress is that you can customize firmness for each side. I went with a 5 for my side and my wife went with a 6. Setup was amazing (it's shocking how small it is shrink-wrapped). But after a few days we both definitely felt as though the mattress was too firm. I'm a side sleeper and I was getting pressure on parts of my body (hip, shoulder, leg) that left me feeling worse in the morning. We talked with Chuck (great customer service), and he suggested giving it a full two weeks before doing an exchange. We did---and ordered the 8 and 9 density foam. One thing Chuck mentioned is that some customers will stack the latex foam as opposed to exchanging it (you remove the zipper cover---we laid it on top of the latex, under the mattress pad). We doubled up on the foam and the mattress has been excellent ever since. My wife is sleeping much better than on the old innerspring (she has arthritis), and I'm finding it very comfortable as well.
Sleeping on the latex is different than a traditional mattress. It does run a little hotter (to me), and it's much more supportive. In fact, I was finding myself sleeping on my back more (I used to decades ago, but hadn't due to lower back issues). The materials seem to be very high quality, and the only thing I'd like to see is a 'replacement cover' for people who have added the extra three inches of latex to the original mattress.
Love My bed! Having Fibromyalgia is rough but a good sleep makes the day better with restorative sleep. With Chuck asking important questions on how I sleep and even to My weight, helped with the right choice of firmness I would need. And I like that the bed is American made. Very satisfied with My bed and buying from Amazon.
It's written that a 6 is softer than average, but my husband and I find a 6 to be pretty firm. He's now on a 7 and sleeping well on his side without his shoulder going to sleep. He weighs 220#. I traded in my 6 for a 9 and feel the 9 is a bit too mushy. I weigh around 140# and I like to sleep on back, sides and belly. It does cost to change out the eurotop if you're not satisfied with your firmness level. I was disappointed in that part. I asked all the right questions but did not get as much information from Amazon as I'm giving you now. If you like softer and weigh 140 or more, I think an 8 is good enough. If you like firm, go with a 6 or less.
I wish it was perfect and I think an 8 would be, but now I don't want to pay more money to change it out with Amazon (again). In general the mattress is lovely and I do love it compared to my old mattress. It feels luxurious. Make sure you get an awesome blanket and super soft sheets to give yourself a wonderful treat.
I love this mattress and hope that the claim of longevity is accurate. It was shipped very quickly (a few days) and Chuck the owner of the Co was very helpful in helping us pick out the comfort level. I chose a six (comfy yet firm enough for lower back and side support), and my husband chose the eight (soft luxurious, decent support), and he loves it. I prefer a firmer bed and he a softer, we are both very happy and would not change a thing. This bed is well made has a really nice cover, and unzips easily in the event you need to exchange the talalay pad. The nice thing about getting a standard king they were able to provide two different comfort levels in the same bed. Worth every penny, and planning on telling everyone I know about it. I have slept so well on this bed and although it is new I believe it will last a long time. The most I will ever have to buy is another three inch talalay pad as the core will probably last a life time. Don't be afraid to purchase this bed it is a great, well made product and it is made in the USA! My only complaint is that it could really use some handles as it is hard to move around without.....
This the 4th mattress we've purchased from Chuck/Dreamfoam Bedding. We were a little nervous at first to purchase a mattress online without feeling how soft/firm it was but Chuck walked us through the process and was very informative. I like super soft mattresses and my boyfriend likes beds that are a little bit more firm so we settled on a level 8 without the Eurotop. It was comfortable and supportive but for me, I wanted a little bit softer. So when we moved across the country and sold all of our stuff, we decided to sell the mattress and get a level 10 with a Eurotop. It's perfect! Since then, we've purchased two more mattresses for family members and so far, they love it!
Another thing that's important to mention is that when my boyfriend and I were moving across the country, we ordered our mattress to be shipped to my aunt's house because I wasn't sure where'd we land once we got to our new city. But once I arrived and got into our new place, I needed the mattress to change destinations and be shipped directly to me. Seems easy, right? Well, once something is in transit, it's actually pretty tricky to change delivery addresses. Chuck was awesome! He helped me reroute my delivery and even covered the shipping cost, which he didn't have to do because it was my fault that I was changing the address. All in all, it was a stressful but great experience because Chuck really went above and beyond to help me out.
We also love the price points and hypoallergenic materials. I'd recommend this mattress to anyone...actually, that's exactly what I do ;) Keep up the great work, Chuck! We appreciate your excellent customer service and quality product!
I've had the mattress for not quite a year now, and it is already showing signs of sagging on the side that I sleep on. I am an average sized woman, about 150 pounds. I bought the mattress with high hopes that it would help my back pain, but I can attest that it has gotten worse since I've been sleeping on it. I got the 5 for firmness, and can't decide if I want to spend another. 200 dollars to try a firmer top, or to buy a different type of mattress.
I recently ordered and received this mattress. It was easy to set up once I ordered and assembled a foundation. The reviews I had read indicated that the mattress tends to be on the firm side, so I ordered a 5 to have a medium firm mattress. I think a 5 is a medium and I should have ordered a 3-4. However, Chuck has been more than helpful and assured me that I could exchange the top latex layer for a firmer one, but suggested I wait a couple weeks to adjust first, so that's where I'm at currently. Foam mattresses don't have a firm edge to sit on if you're used to a more traditional mattress. Even so, I do like the general support of this mattress and feel better with latex than memory foam.
A word to the wise: Amazon charges a commission (understandably) which made this purchase significantly more expensive than had I ordered directly from the seller. This is why I didn't give it 5 stars.
A few months ago, I needed a new mattress and saw this mattress on Amazon. My uncle who sells furniture said latex is garbage and said dont get it but I noticed this mattress had a lot of good reviews ad so I ordered it anyway. I had it sent to me with firmness of 8. When I got it and rolled it out on my bed I noticed it was sort of hard for an 8. I contacted Chuck and he said that I should wait and sleep on it for a while before changing it out. I did like the bed a lot at first but I hurt my back a few weeks after getting this mattress and I had to lay on it a good majority of the day.
I was not real pleased that the mattress started to sink down in the same area that I layed down on pretty bad. I do weigh almost 300 pounds and so maybe the mattress was not designed for someone like me. It started to do the same thing as my previous mattress but not as bad. I eventually turned the mattress and that helped. I noticed that it got a lot better but it still had that sort of lump in the middle of the bed and makes it to where you have to make an effort to get to the other side of the bed.
I really dont think I would order this mattress again but I do want to get my money out of it so I will keep it for a while. I think I will exchange the topper with a 10 and see what happens. If your me and like soft mattress's order a 10 because 8 is pretty hard to me.
Overall its a good mattress but again maybe its for people who dont weigh as much as I do. In the future I would stay away from latex. In the mattress world as like any thing else, you get what you pay for!
I have two bulging discs and two cracked vertebra. I have been sleeping on couches for many years. I finally broke down and tried to find something more comfortable so I can sleep in my bedroom. I found one; this mattress is fantastic. I would recommend anyone to purchase one. They are not hot, as I have heard others write. A great mattress.
Ordered this mattress based on reviews here. Figured it must be great if the reviews were all good. It definitely lives up to all the great reviews. So, don't hesitate if you are thinking about this mattress. Company was great as well. We also ordered the bed frame with headboard and footboard connectors. We LOVE it!!
Great mattress for sure. We've had it about 6 months. I went with a level 8 because that was the highest I saw any review mention. I think I would have liked a 9 or 10 but the 8 is good enough for the wife and I. Don't be scared, just buy it!
Really, the Ultimate Dreams latex mattress has turned out to be a great sleeper....my first experience with latex bedding and quite a surprise. this bed feels different. it kind of holds you when you get into it, and yet there is a good substantial firmness to it also. but really the big issue in changing bedding was having my back hurt starting in the wee hours of the morning, to the point where the pain would eventually drive me out of bed right around dawn. that problem is GONE, and for those of you who've been researching mattresses because of back problems, you need to know that this one is a definite keeper. not cheap, but excellent bedding and well worth the price...!
Oh, and the people are really great to work with too. So there - I said it...!
The order process, communication, quick shipping, and quality are excellent. This is the 3rd or 4th mattress I've purchased and it is BY FAR my favorite!
We love it! #6 was perfect for both of us & our backs are hurting less. It takes me less time to fall asleep, & I wake up less during the night.
I was hesitant to purchase a mattress sight unseen, especially a foam/latex mattress where I heard stories about them being "hot" or not as firm or as soft as someone would have liked (and could have tested by buying in a store front). I purchased this mattress after reading reviews on mattresses for hours, and after stumbling onto this product with a 5 star rating, I pulled the trigger. Customer service contacted me hours after purchasing the mattress and let me know a "6" firmness was the most utilized level for people that wanted the middle ground, not too hard and not mush. After a month of owning this mattress, I couldn't be more pleased.
This bed is the best bed I have owned. Not only is this bed comfortable but the feature of the zip on cover is a great idea. I don't care if manufactures say you do not need to flip your bed. That is bologna. I have never had a bed that doesn't get the valley and the hill in the middle. With this bed you can flip it if you want, just remove the pillow top cover. If you don't want to flip it then you do not have to. Also their customer service is out of this world, very old school... They actually make the bed to your specifications. Latex beds are the way to go. Latex is better than the memory foam beds! Latex forms to your body. Memory foam compacts.
Ok, I get it, the reviews of these online mattresses seem too good to be true. Too complimentary. Too grammatically correct. Too, well, staged sounding. And who knows some may be. But not this one. And everything in the reviews, the company working with you, free pillows, easy shipping, no odor, and quality comparable to much pricier products - it is all true. We exchanged our foam bedding portion of our mattress for a softer one - no hassle and low cost. Personally, I would opt for the mattress that you can do this with (they sell traditional foam mattresses that I imagine would be much harder to exchange). But if you know what you want that probably is not as big a deal. My bride was very skeptical and this option sealed the deal. And ultimately I was glad we went that way, as we did end up going softer. Also, if you like a soft mattress go for a higher number than you think, as even the soft described mattresses are not as soft as you might expect.
As far a quality, it is top notch. A month in, no failure to retain the original shape. And I honestly cannot tell the difference between this and a name brand. And I have slept on them. Every bit as good and less than half the price. And delivery was no problem and it unrolled perfectly onto my waiting box spring and was ready to use in no time.
If you are hesitant to buy a mattress online, all I can tell you is so was I and I have no regrets. Good luck.
Oh, and I forgot to mention Chuck. He is great to work with too! :)
I did a lot of online research before making my decision to purchase an all latex mattress, and I feel I made the right decision for my individual physical needs. I have degenerative arthritis of my spine, and It has been years since I have had a restful nights sleep. I was sleeping on an inherited posture pedic, all foam mattress, and it was so hard and uncomfortable, but I've been putting up with lack of sleep for so long, due to the expense of buying a good mattress nowadays! I finally saved up and found this Company, and I liked the guarantee that if the pillow top was not the right firmness, or softness, from 1-10, they would replace it, for a $200.00 refundable deposit, once you return the original pillow top. I did have to replace the pillow top from a 4( too firm for me), to a 9(softer, and cushiony, just right). The only negative, is the latex pillow top once opened, and expanded, is very difficult to roll back up and try to fit it back into the return box. Once again, I was having to do it by myself, and really struggled! I finally got it 3/4's into the box, and had to leave the box standing upright for a few days to allow the latex to slowly conform to the box, and eventually slipped all the way down enough to seal the box for shipment. I am sleeping more soundly, and more comfortably then ever!
I bought the queen eurotop two years ago and love it. When we decided to build a new house we decided to buy the King. I ordered the same firmness (5) as before, and it is wonderful.It has not sagged and I like not having to have a foundation
Though I am a little bias because I upgraded from my twin to this king, these bed rocks! I did a lot of research online and in stores before purchasing this bed. I got mine a 7 but I would think a 5 or 6 being slightly more firm would have been the better choice but I have not been unhappy with the softness of the 7 I am just used to sleeping on a rock before so I just needed to adjust. Would recommend it especially for the price in comparison. Their customer service is great too. Timely and helpful.