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Craftmatic, made famous by their long-running TV commercials and infomercials, is the maker of adjustable beds (both mattresses and bases). Their business started in 1974 marketing adjustable bases and expanded to offer both mattresses and multiple lines of adjustable bases. They offer a selection of mattresses from memory foam to traditional innerspring and hybrid mattresses to go along with their adjustable bases. Their bases can be adjusted straight from a wireless remote control and they also offer a selection of additional ammenities on some of their beds, such as USB and power ports.
PerformaSleep™ is a mattress maker that ships a mattress in a box that focuses on helping athletes and the highly active have a better night sleep so that they can recover properly. They use an all-foam design with the addition of technologies like copper-infused foam. Overall, their customers have good things to say about PerformaSleep.
Based on our aggregated reviews and our scoring method, we recommend Performasleep in this match up!
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Customers feel comfortable with these mattresses overall and they get high ratings. Some, however, didn't share the same experience. If one of these mattresses looks good to you, make sure to do some more research below to make sure it will work for your body.
Having a supportive mattress is key to having a good night sleep. These mattresses provide a good level of support -- above average overall. This is important if you are suffering from lack of support currently. Most customers respond that these mattresses provide proper support.
Edge support is the amount of resistance there is for sleepers along the sides versus the amount of support in the middle. These mattresses have good edge support, but some customers may experience more contouring along the edges.
Bowling Ball & Density Tests
The bowling ball test is good at measuring mattress firmness. It is also a great test for measuring evenness of support across the surface. Overall, these mattresses provide good even support initially.
Durability is always important to mattress shoppers, but due to the overwhelming amount of choices, it can be hard for shoppers to find the truth. That said, customers are quite responsive about what they like and what they don't like about many brands. These mattresses offer above average durability for the average sleeper. For those that are of heavier builds, these mattresses may be less durable.
By using customer reviews, you can create a better list of potential mattresses to target. These mattresses have some great reviews by sleepers, but some didn't like the feel as much. Below is a list of customer reviews and information about the feel of the mattresses -- study more to see if one of these works for your body!
Good mattress support is what you need to wake up feeling good in the morning. You don't want somehthing that will sag or cause your back to warp. These mattresses do well supporting your spine.
For those folks that like to sit or lie close to the side of the mattress, edge support is very important. These mattresses are good at edge support and don't feel much different than in the center of the mattress.
Bowling Ball & Density Tests
A fun things for reviewers, the bowling ball test gives a good reading on mattress firmness and evenness of support. If a mattress isn't even in its support, some people may experience discomfor if it doesn't work with their body. Luckily, these mattresses offer good support across the mattress surface.
Having comfort last for years and years is an essential factor for mattress buyers. Though some factors, like dust mites, are reasons why keeping a mattress for longer than 15 years might not be the best idea, we all hope that our mattress would still last that long. These mattresses are good overall when it comes to longevity. Most sleepers should feel confident that their mattresses should last over 7 years -- with only a few folks complaining about feel. If you are a heavy person and worried about durability, take a look at some of the customer reviews before puchasing.
The service at Craftmatic is superb. I was treated from the moment I called the number on TV. The bed was delivered and I have been able to watch TV and knit in bed as my husband sleeps. No complaints here!View More Reviews
The mattress is too hot to my liking. Started sweating through the bed at night. I'll have to look for an alternative to the mattress. But, being able to put my feet up at night is well worth the money. So, all in all 4 stars.
The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.
I like Craftmatic's mattress and that I can adjust the bed to the position I like best. The bed has a massage feature and it sometimes helps. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.
We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.
We got the twin double bed from Craftmatic. The person that I've bought them for experience a lot of cramping in their legs and back, and they haven't had those since they've gotten the bed. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.
I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.
The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.
Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.
Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.
I didn't like the delivery driver because they weren't very professional when they were delivering the adjustable bed. I am in my eighties and it takes me a while to remember things. They had been knocking on the door and I hadn't heard them. When I let them in, they were very rude to me so I thought I must write something about this. Craftmatic apologized, but it left a bad feeling.
Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me relax and feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.
If you are elderly or ill, you are the perfect prey for this crooked company. I cannot say anything about the mattress as we never did receive it. My review is solely about the customer service and lack of sympathy. They have no problem taking $760 from a person that was hospitalized and died before scheduling a delivery. In fact, accounting told me that this happens all the time, people are too ill or pass away and they take their $. In addition to this, being very rude and condescending on the phone. The mattress may work great, but good luck with customer service after they have your money.
The movers lost the remote to my elderly mothers bed. I called the service dept. who told me the cost of a new one is $150. This is outrageous when they pay only a few dollars for this piece.
My parents purchased a Craftmatic bed directly from Craftmatic. The bed was delivered by and [incorrectly] installed by a company called "Pilot". Twice, Pilot have come out to my parent's home and both times with no positive results. A third appointment was scheduled, however, there was an excuse made and the technician was a "no show". Pilot made the excuse that there was an error in the system and that there was no technician available to correct the problems with the ...original install. Incidentally, there was no attempt by Pilot to contact my parents to let them know that a technician was not coming. It was not until a call was made to Pilot to find out what was going on, that they discovered the problem with the installer.
Hello I'm sorry to say but the craftmatic bed customer service is not all it is cut out to be. I call to get my bed fix and they wanted me to pay them to come out to look at it to see what's wrong with it before they would charge me to fix it. Then the remote wouldn't work then I have to pay for the remote which it wouldn't work because the bed is broken> So I have to rig the back of the bed to fix the hed up so i can sit up in the bed to work on my computer and watch tv. Two... years ago i fell out of the bed cut my eye and my husband had to call 911 to take me to the ER to fix my eye and do a Cat Scan to make sure i didn't have any injuries. This is because i couldn't afford a bed and i couldn't get if fix and it sags in the middle of the bed. So the bed is inadequate and so is customer service which take forever to call back so today I went and got me another bed and it sure wasn't craftmatic.and never again will i get a craftmatic because this one should last me i hope until i die because i am at that age.
bought a bed and got the white glove delivery. I was told they would move my old bed and put it in another room. Also they would set the bed up and then show us how to work it. They would not move the bed, they said they would be responsible for any damage if they marked up the floors or walls. They had never put a bed together before I guess because they took a long reading the instructions. My husband could have done what they did in half the time.My daughter and son-in-law had to move the old bed before they would bring the other in. could have saved the $250.00.Be aware never pay for white glove service, it is a joke. Not happy with delivery at all, rip off.
its been weeks and I am still waiting. My disabled friend has been sleeping in a chair. Shameful.
Craftmatic beds is full of crappie! My mom bed has a LIFETIME WARRANTY and they refuse to come out and atleast see what is wrong with her bed. She has always had a Craftmatic this one since 2014.....lady said it will cost $75 for the guy to come then $175 for a part for the bed plus $25 for shipping the part. I then asked Mrs EllenYoug may I speak to your supervisor? She 1st said no one is available...I was put on hold for 10 mins....hello! May I speak with your supervisor? Now im pissed...they transferred & transferred me to Wilma then Stephen 4 times before they realized I wasn't hanging up the last transfer I was HUNG UP ON! WTHECK!!! NOW I'M WRITING TO EVERYONE ON THEIR BOARD!!! Then we're going somewhere else where the service is better!
Ordered a bed payed a lot of money and it didn't show up
Never use Craftmatic.....cheats, liars, and piss poor customer service
Our craft matic was supposed to be delivered today. Well we got the mattresses and that was it. Not happy right now.
The very worse product on the market. Very poor quality. Customer service is not available. They only respond to e-mails and then they might call you but issues remain unresolved. The majority of their repair / customer service is based out of their own homes and do not respond to any trouble issues. This company is basically a "grab your money and run" and make it impossible to speak with anyone that can or will help resolve any issues.
Love your service. Email follow ups and answers and the phone message they day you promised. The message even gave me the carriers name. SO IMPRESSED!
ripped off my Elderly Aunt & Uncle! Delivered them the wrong bed and then never brought correct bed!
Wouldn't recommend this product. Have had one for many years with a lifetime warranty... Now it is broke and of course the people who own it now say they will only sell me a part, no warranty. Even the lady helping me said she would not recommend and adjustable bed, just buy the flat one. Said they are about $3000 dollars for a twin. Now why would anyone working for an adjustable bed company say that???? You figure it out. Probably years ago Craftmatic was a reputable company, but as she said, we bought the name and have nothing to do with the original Craftmatic. Think before you buy.
We just got our beds and everything promised was done. My wife and I are sleeping like babies. As far as we are concerned it is one great product!!! Thank you Craftmatic
thankyou for great service on delivery and customer service when contacted no worries on bed qualityand service Techs who took down old bed and installed bed top stuff thanks, ill let you know how it improves sleep after testing tonight:)cheers~!
Craftmatic....Just another rip off scam... i am stopping my payments and calling fair trading and current affairs, I have had enough of being jerked around by companies that think disabled means we will not fight back.
Why don't you folks back up your beds your service personal don't help and it's a big run around we paid $7000.0 for two beds that stopped working a few months later my elderly mother in law can hear you totally have taken advantage of her prove me wrong fix her beds!!!
6 months plus of a bed that doesnt work and customer service who wont answer your phone calls unless you block your number! Would not recommend to ANYONE!
Not a very good bed. I got an upgraded mattress and it is still not a good or comfortable mattress. 2 months after I bought, the remote control quit working and when I contacted craftmatic they said to call a reapairshop!!!! I recommend going with another company that care about their customers and stand behind their products!
I ordered the bed, but did no get one I thought I ordered. I started calling the day it was delivered. Never could get anybody to help me. They would promise a call back, never called back. I have never had a company give me the run around as this company has. Even the the people that delivered it did a poor job, will never order from this company again. Was an expensive lesson
Received bed, deliverers could not assemble it, and the legs were missing. I called Craftmatic..legs would be sent, call them when I received them. Took 6 days for legs to get here (I would have thought they would have sent them Priority, and shipped overnite..NO), They gave me a number to call for Technician to assemble. I called, I was told they would get back to me....they never called. I called a second time, same thing, they never called back. In the meantime I am without a bed for 2 weeks...couldn't get someone to assemble it. I finally called and told them to come get it, as I was fed up with the whole thing, and just wanted to get rid of it. I will never recommend Craftmatic to anyone after going thru all the phone calls and not getting anywhere.
When I ordered my Legacy - to replace 5 year-old regular twin bed - the saleslady was great. Found one on sale that was never claimed and they gave me the same price as the one reclaimed. It was President's Day sale and the bed was set aside for me, somewhere in Chicago. I am in Central NY. This was in March. I thought the bed would be delivered within 2 weeks; credit card purchase but it wasn't put on my card until much later, when they finally gave me a delivery. Well, no one told me that they couldn't deliver any furniture in NY due to COVID-19. They could have told me this or mailed me or emailed me a long time before this. I kept getting the runaround. Finally i May, they gave me a delivery date, but I said I won't pay my Visa charge until the bed was in my house. They did deliver it but I had to wait until a technician was available to set it up. I was told they would remove my old bed. I found out that wasn't true, but luckily I had given it away to someone in need. Finally got two technicians to set up the bed. A few weeks later, I found that the mattress kept moving and should have been anchored to the under-mattress (I'll call it a box spring for now, but it wasn't technically a box spring). I called the company service number to have a technician come with whatever parts were needed to anchor the bed. That was almost three weeks ago. I've called a few times to check on my request, but get voicemail to leave my info. Also, in looking through the owner's manual, there is a holder for the remote that we never received. So the bed is fine (or I wouldn't have bought a second one) but service is terrible. They have all my info and do not return calls or give any indication when my issue will be corrected. I realize we are in a pandemic situation, but they could tell me this might affect a service call, instead of leaving me hanging all these weeks.
My elderly mother purchased a $2000 craft magic bed. She was promised take away and quick delivery. She had to chase them down to get it delivered with upteen excuses from them. It finally came but only the base, then she had to chase down installer and mattress. They didn’t even take to her room but left it inside front door. I’d expect with a $190 delivery fee and the promise to set it up that they would have followed through. Then they broke promise and left us with old mattress and box spring to discard. I will never do business with them again. Not worth the $2000 plus she paid for it. Service was dispicable. Luckily she had us to help her but no way she could have managed it alone with her age.
I have been a Craftmatic owner for over 20 years and am well pleased with it. My problem is with the internet sales people I had extensive tree damage from a storm, insurance agreed to replace my Craftmatic mattresses. I called Pompano Beach, Fl and got a lady named Cheryl Palmer. She gave me the price of $3531.00 for two mattresses. I told her I didn't think insurance would pay that. Whereupon she asked if I would allow her to speak with the ins adjuster directly. I told her that was fine with me. I gave her the Phone # and claim # of my policy. She called the adjuster and he agreed to pay for the mattresses. At no point did I say I wanted the mattresses nor give anybody permission to order them. I left three different messages for Cheryl and received not a peep from her. I like Craftmatic products, but some sales associates need training in procedure by letting the customer say yes or no. Too much high pressure and won't return phone calls are my complaints.
I was a little hesitant in buying this mattress not knowing how it would feel. But I went for it and am now recovering and sleeping the best I ever had! It’s a must buy!View More Reviews
We can’t say enough good things about our purchase! We both sleep great. And best part...no more lower back pain for me.
Absolute best mattress and pillows I’ve ever experienced (68 years)
I was a little skeptical at first, because it came in a box. Don’t be fool. Best decision ever. Set Up: Super easy. Be careful when cutting the bag so that you don’t cut the mattress. I just wished it gave a hint as to “this side up.” Support and Comfort: Right Firmness. The mattress targets certain pressure points on the body. I did an 18-mile run, laid in my bed and noticed how relaxed my feet were. My recovery time was seamless. Cost: It is pricey, but it is so worth it if your workouts are intense throughout the week. There is an option to purchase the mattress through credit and pay it off by installments Sleeping pattern: Wow! I have been able to sleep my full 7-hrs. Rest is key.
I have to say was very sceptical but it has been awesome
It had been at least 12-years since I’d purchased new mattress, so looking for a new with all these different types of mattresses was going to be tough! After extensive research and reading reviews; I bought my performasleep King mattress! Well needless to say it didn’t disappoint. Great mattress and from the moment I laid on it; I felt my body just starting mold into the mattress with all support it needed still!
This mattress has brought sanity and sweet, sweet slumber to our lives. We feel the need and urge to tell all our family and friends about it. It has been a blessing for sure!
I haven't felt so happy about going to sleep before my matress arrived. Help my lower back pain significantly. Very happy.
Absolutely the best sleep I’ve had in my life, through my marine corps career and now a veteran with back shoulder knee and other problems I’ve found a bed at least for now which satisfies my needs. Excellent job.
I love this bed. Such better sleep at night. I should have gotten pillows to match!
I've been sleeping on my queen size mattress for a week now and have been extremely happy. I wake up well rested and feel refreshed. The perfect combination of firmness and comfort. Great bed!
The mattress has changed the quality of sleep for both me and my life. We both feel like we have better quality sleep
I bought this with some skepticism because of all of the differing models out there. I have used this for two weeks now and its great. It shows me just how much I needed a new mattress. Getting great sleep and not waking up with a sore lower back anymore. Worth the investment . JH
Cannot until it arrives
Best night's sleep in years!!!
First time sleeping in a foam mattress. I thought it would feel mushy and hot. But its actually comfortably firm but not too firm and not too squishy. I also thought it would be hot. It feels comfortable. It doesnt get too hot or too cold. Back feels better too!
We've been sleeping on the mattress for about a week now and if it holds it's current firmness I will be very pleased with it. It's a really good combination of softness and firmness.
Great products and great service!
Extremelly happy with my new mattress. So comfortable and no back pain. Love it!
I had problem with my old mattress and would wake up with lower back pain all the time. This mattress fixes that problem. I’ve been sleeping great since I’ve bought it and have not been nearly as tired in the morning when I wake up
We were on a search for a decent bed that was affordable for a good year. It came down to choosing a box mattress but it's so difficult choosing a brand! Ultimately we choose this mattress because my wife competes in Crossfit competitions and Spartan races and she liked the idea of a mattress to play a role in her recovery. We are now both sleeping better at night with no tossing and turning and seem to wake up more rested.
Thank you for making an affordable quality mattress! Worth Every Penny!
I have had the bed for a couple of weeks and it has preformed as advertised.....and I am very happy with the purchase. I have had no lower back pain that I used to have after sleeping on my old conventional mattress.
I’ve never slept Harder or Better on this thing! I used to snooze for hour or two every morning, now I’m rested, rejuvenated and excited to get up at my first alarm and get to my morning workout.
We love this mattress. It shipped quickly, easily set up, and sleeps great. Highly recommend!
We received our Performa sleep mattress a couple weeks ago and so far we are in love!!
Been sleeping on a king size for a week now, I’m a severe Sleep Apnea case and haven’t had a dream I could remember without wearing a CPAP for a very long time. That changed last week when I got a Performa...I’ve constantly woke up this week and remembered having vivid dreams. It’s kind of nice knowing I’m actually falling into a state of better rest. Getting back to training this month and can’t wait to see the improvement while recovering through better sleep. Seriously, considering a purchase of the pillows offered.
This is the most comfortable mattress I've ever slept on in my life. I lie down and don't want to move. This is the only bed I've ever been able to sleep on on my back. It is definitely cool. My fitted sheet feels almost cold to the touch. I haven't gotten overheated at all. I was able to carry the box to my bedroom and unpack it myself (full size) Such cool packaging! I did that in the afternoon and it was perfect at bedtime.
Noticed a big difference in my sleep the first night we got the mattress. Didn't wake up once during the night and the copper infused pad helped keep me cool all night. Can't imagine sleeping on another mattress.
For years I’ve had trouble sleeping and waking up feeling rested in the morning. I’ve been sleeping on my new PerformaSleep mattress for 9 days and I’ve already seen a drastic improvement. I wake up much more rested and without back pain. It’s been years since I’ve felt this good. Thank you PerformaSleep for an incredible product.
Bought a Queen mattress a year ago and had to buy a king because we just needed that much more amazing!
The mattress arrived very quickly and was a snap to set up. It is extremely comfortable. I am glad I made this purchase.
I purchased this bed based on reviews and not sleeping well along with waking up sore because of a crappy mattress. Now that my body has become used to the performa sleep mattress I sleep great and wake up feeling rested and never sore. Also, it was incredibly easy to unpackage and start using.
What a great bed! It exceeded my expectations!
After the first night I wondered why I had waited so long to switch to PerformaSleep! I have spent my adult life with back pain and pain in my hips from sleeping, since I've had my PerformaSleep mattress I've been pain free. I expected an adjustment period because I've spend my whole life on a traditional style spring mattress but I had zero issues adjusting and from my first night I've been sleeping better than I have for years!! And customer service, top notch. They responded to an email within hours, on the weekend!! Thank you PerformaSleep, I recommend you to everybody that will listen!!
Have had this mattress for a two weeks now and no complaints. I'm actually getting less hours of sleep but waking up more fresh. I feel it's definitely helped my recovery also.
Love my new mattress and let’s not forget the pillows!!! Best pillows ever!!! You guys are the best, you really care about your product and making you customers happy!!! 100% recommended... I’ll definitely change all the mattresses in my house...
This is not a super soft pillow top mattress. This is a mattress for an active individual, it is firm allow your muscles the time need to relax and recover. If you are used to a softer bed give this mattress a few week and you will feel the difference. Great Mattress!
Happy with my new bed
I received the pillow first, and my boyfriend instantly fell in love with it. A few days later the mattress came, and I haven’t slept this great since I can remember. It’s truly amazing. Oh and my dog and my boyfriend fight over the pillow. We definitely are very pleased with our purchase!