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Craftmatic, made famous by their long-running TV commercials and infomercials, is the maker of adjustable beds (both mattresses and bases). Their business started in 1974 marketing adjustable bases and expanded to offer both mattresses and multiple lines of adjustable bases. They offer a selection of mattresses from memory foam to traditional innerspring and hybrid mattresses to go along with their adjustable bases. Their bases can be adjusted straight from a wireless remote control and they also offer a selection of additional ammenities on some of their beds, such as USB and power ports.
Lebeda is an Iowa based mattress manufacturer and brand that is well-known for their innerspring, hybrid, and memory foam options. Their mattresses are very competitively priced and most folks find their Lebeda mattresses comfortable. There are some complaints about customer service and durability.
Based on our aggregated reviews and our scoring method, we recommend Craftmatic in this match up!
See Our Full Review of Craftmatic
Input from customers is a powerful way to focus your list of potential mattresses to buy. Sleepers rate these mattresses well, but some weren't as pleased. Found below are customer ratings and specifics on the mattresses -- learn more to see if one of these works for you!
A supportive mattress is essential for waking up refreshed in the morning. These mattresses are above average in supportiveness across all sleepers. This is important if you are suffering from lack of support currently. Most customers report that these mattresses do a decent job providing support.
Edge support is how much resistance there is along the sides of the mattress. Reviewers describe these mattresses as having good edge support overall, but some may experience a slight contouring if they put too much pressure on the edge.
Bowling Ball & Density Tests
The bowling ball test is perfect for those that want to measure mattress firmness. It also is good for those that want to discover if a mattress has even support or if there are peaks and valleys in a mattress. Overall, these mattresses will give a good amount of evenness of support.
Having a mattress that is durable is very important to shoppers, but some brands focus more on shipping product than they do about quality. These mattresses are above average when it comes to durability. Most folks will continue to be happy about their mattress after 5 years, but some who are heavy or use their mattress above average will find that their mattress is not as durable.
Reviews are a great way to distill the benefits and drawbacks to a mattress. However, there are a lot of other brands out there competing for your attention. These mattresses are given mixed reviews by customers. Some report feeling comfy in their new bed, but others report not feeling as good.
Overall, these mattresses have above average supportiveness, which is ideal for those that are suffering from a sagging mattress right now. However, there are some that have mentioned support and feel issues, so make sure that the firmness range is aligned with your body type.
Edge support is how much a mattress props you up along the sides of the mattress. These mattresses do well overall, but some folks may experience less edge support over time.
These mattresses get mixed reviews from customers on their longevity. We are all on the hunt for mattresses that are going to last 10 years or more, but sadly, not all of them are made this way. If a mattress that has mixed reception on durability is on your to-buy list, make sure to do one last look at the warranty and return policies so you are protected.
The service at Craftmatic is superb. I was treated from the moment I called the number on TV. The bed was delivered and I have been able to watch TV and knit in bed as my husband sleeps. No complaints here!View More Reviews
The mattress is too hot to my liking. Started sweating through the bed at night. I'll have to look for an alternative to the mattress. But, being able to put my feet up at night is well worth the money. So, all in all 4 stars.
The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.
I like Craftmatic's mattress and that I can adjust the bed to the position I like best. The bed has a massage feature and it sometimes helps. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.
We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.
We got the twin double bed from Craftmatic. The person that I've bought them for experience a lot of cramping in their legs and back, and they haven't had those since they've gotten the bed. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.
I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.
The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.
Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.
Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.
I didn't like the delivery driver because they weren't very professional when they were delivering the adjustable bed. I am in my eighties and it takes me a while to remember things. They had been knocking on the door and I hadn't heard them. When I let them in, they were very rude to me so I thought I must write something about this. Craftmatic apologized, but it left a bad feeling.
Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me relax and feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.
If you are elderly or ill, you are the perfect prey for this crooked company. I cannot say anything about the mattress as we never did receive it. My review is solely about the customer service and lack of sympathy. They have no problem taking $760 from a person that was hospitalized and died before scheduling a delivery. In fact, accounting told me that this happens all the time, people are too ill or pass away and they take their $. In addition to this, being very rude and condescending on the phone. The mattress may work great, but good luck with customer service after they have your money.
The movers lost the remote to my elderly mothers bed. I called the service dept. who told me the cost of a new one is $150. This is outrageous when they pay only a few dollars for this piece.
My parents purchased a Craftmatic bed directly from Craftmatic. The bed was delivered by and [incorrectly] installed by a company called "Pilot". Twice, Pilot have come out to my parent's home and both times with no positive results. A third appointment was scheduled, however, there was an excuse made and the technician was a "no show". Pilot made the excuse that there was an error in the system and that there was no technician available to correct the problems with the ...original install. Incidentally, there was no attempt by Pilot to contact my parents to let them know that a technician was not coming. It was not until a call was made to Pilot to find out what was going on, that they discovered the problem with the installer.
Hello I'm sorry to say but the craftmatic bed customer service is not all it is cut out to be. I call to get my bed fix and they wanted me to pay them to come out to look at it to see what's wrong with it before they would charge me to fix it. Then the remote wouldn't work then I have to pay for the remote which it wouldn't work because the bed is broken> So I have to rig the back of the bed to fix the hed up so i can sit up in the bed to work on my computer and watch tv. Two... years ago i fell out of the bed cut my eye and my husband had to call 911 to take me to the ER to fix my eye and do a Cat Scan to make sure i didn't have any injuries. This is because i couldn't afford a bed and i couldn't get if fix and it sags in the middle of the bed. So the bed is inadequate and so is customer service which take forever to call back so today I went and got me another bed and it sure wasn't craftmatic.and never again will i get a craftmatic because this one should last me i hope until i die because i am at that age.
bought a bed and got the white glove delivery. I was told they would move my old bed and put it in another room. Also they would set the bed up and then show us how to work it. They would not move the bed, they said they would be responsible for any damage if they marked up the floors or walls. They had never put a bed together before I guess because they took a long reading the instructions. My husband could have done what they did in half the time.My daughter and son-in-law had to move the old bed before they would bring the other in. could have saved the $250.00.Be aware never pay for white glove service, it is a joke. Not happy with delivery at all, rip off.
its been weeks and I am still waiting. My disabled friend has been sleeping in a chair. Shameful.
Craftmatic beds is full of crappie! My mom bed has a LIFETIME WARRANTY and they refuse to come out and atleast see what is wrong with her bed. She has always had a Craftmatic this one since 2014.....lady said it will cost $75 for the guy to come then $175 for a part for the bed plus $25 for shipping the part. I then asked Mrs EllenYoug may I speak to your supervisor? She 1st said no one is available...I was put on hold for 10 mins....hello! May I speak with your supervisor? Now im pissed...they transferred & transferred me to Wilma then Stephen 4 times before they realized I wasn't hanging up the last transfer I was HUNG UP ON! WTHECK!!! NOW I'M WRITING TO EVERYONE ON THEIR BOARD!!! Then we're going somewhere else where the service is better!
Ordered a bed payed a lot of money and it didn't show up
Never use Craftmatic.....cheats, liars, and piss poor customer service
Our craft matic was supposed to be delivered today. Well we got the mattresses and that was it. Not happy right now.
The very worse product on the market. Very poor quality. Customer service is not available. They only respond to e-mails and then they might call you but issues remain unresolved. The majority of their repair / customer service is based out of their own homes and do not respond to any trouble issues. This company is basically a "grab your money and run" and make it impossible to speak with anyone that can or will help resolve any issues.
Love your service. Email follow ups and answers and the phone message they day you promised. The message even gave me the carriers name. SO IMPRESSED!
ripped off my Elderly Aunt & Uncle! Delivered them the wrong bed and then never brought correct bed!
Wouldn't recommend this product. Have had one for many years with a lifetime warranty... Now it is broke and of course the people who own it now say they will only sell me a part, no warranty. Even the lady helping me said she would not recommend and adjustable bed, just buy the flat one. Said they are about $3000 dollars for a twin. Now why would anyone working for an adjustable bed company say that???? You figure it out. Probably years ago Craftmatic was a reputable company, but as she said, we bought the name and have nothing to do with the original Craftmatic. Think before you buy.
We just got our beds and everything promised was done. My wife and I are sleeping like babies. As far as we are concerned it is one great product!!! Thank you Craftmatic
thankyou for great service on delivery and customer service when contacted no worries on bed qualityand service Techs who took down old bed and installed bed top stuff thanks, ill let you know how it improves sleep after testing tonight:)cheers~!
Craftmatic....Just another rip off scam... i am stopping my payments and calling fair trading and current affairs, I have had enough of being jerked around by companies that think disabled means we will not fight back.
Why don't you folks back up your beds your service personal don't help and it's a big run around we paid $7000.0 for two beds that stopped working a few months later my elderly mother in law can hear you totally have taken advantage of her prove me wrong fix her beds!!!
6 months plus of a bed that doesnt work and customer service who wont answer your phone calls unless you block your number! Would not recommend to ANYONE!
Not a very good bed. I got an upgraded mattress and it is still not a good or comfortable mattress. 2 months after I bought, the remote control quit working and when I contacted craftmatic they said to call a reapairshop!!!! I recommend going with another company that care about their customers and stand behind their products!
I was looking for a mattress. I went to 2 mattress stores. The prices were high and the salesperson was rude. I went to Lebeda just to check it out. I thought the prices would out of my price range, but I was mistaking. Taylor was awesome. He listened to my specifications and price range, and suggested a few mattresses. He was very patient as I tried the mattresses. No pressure at all. I purchased a mattress and my brother did too. It is being delivered Thursday. Besides the prices, the product is made locally in Marion Iowa. The mattress is made the day before it is delivered. I would highly recommend it. Taylor is the best!View More Reviews
Lebeda is a factory direct retail store with their product being made in state. The prices are very competitive! And the quality is fantastic!! The furniture here is a bit pricy but it's super high quality!! Staff is super friendly and knowledgeable without being pushy. He was wonderful! The showroom is well laid out with plenty of room to move and test out mattresses! They have great sales. And great every day prices!! I will be back to get a mattress closer to time of buying a bed frame. Which we may be getting that from here.
Had to replace the mattress after 1 year. I don't recommend.
I had to deal with a nasty manager at one of the stores so I bought my bed elsewhere.
I had a great experience with the staff at Lebeda. They were some of the friendliest staff and extremely honest to deal with. The mattress is also quite comfortable. Great job!
Great customer service from the moment I walked in the door until the bed was delivered and set up. Fair pricing. On-time delivery and set up.
very nice helpful and easy to talk to. was extremely polite about everything on the floor. Thank you Travis Westfall. Springfield Illinois
Yesterday was my 3rd mattress purchase from Lebeda in Marion. When the bed is delivered, we always have a break down in communiction about what was discussed at the store and what shows on the delivery slip. Last time it was regarding the frame. This time it was regarding hauling the old bed away. Normally this would be frustrating, but Lebeda's delivery guys (Darnell and Mike) are awesome. They always make it right, always on time, super nice and work quickly and effice...ntly. Mike actually helped make the bed in the factory the day before, delivered it and set it up for us. Darnell is a machine. These mattresses must weigh 200 lbs, and he picks it up and carries it by himself like it weighs nothing. Incredible! It goes without saying that these mattresses are the best, but the people representing your company make your business GREAT! Thank you gentlemen for being the best part of Lebeda.
I appreciate how knowledgeable the staff at Lebeda is about their product. Clint spent as much time with me as I needed in making my mattress set purchase. I am a repeat customer. I had a great shopping experience and I highly recommend both the people and product at Lebeda!
We just ordered our mattress today and we are super excited for Wednesday to get here so we can pick it up. Wesley, Ames store, was so helpful and patient while answering our many many questions. I can't wait to edit my post to rave about the comfort of our new bed.
We found Brian very helpful in telling us about the differences in mattresses. We relaxed on six different mattresses, agreed on the one we both liked and were on our way home in an hours time. We appreciate a salesman who is knowledgeable but doesn't high pressure you into making a quick decision.
Buying a mattress is not an everyday thing, however it is something you use everyday. It's a big decision. The bed we purchased is outstanding. It is exactly what we were looking for in terms of size, support, etc. The service is what really stands out far beyond expectation. Scott Huffman gave us the time of day, educated us about different products, and more than helpful. You will not find this type of service or convenience online.
Brook was very helpful in helping me decide on the type of mattress that was right for me. I missed my delivery guys and Laman delivered it to me after store hours the same day and sat it up for me. Awesome customer service. Thank you both!
My experience purchasing my mattress at Lebeda was wonderful! Clint was very helpful and patient with all the questions I had. I love my new mattress. The delivery was also incredibly fast. Great mattress for a great price. Would definitely recommend.
Good experience with Lebeda. We’ve purchased three mattress sets from them. Very good product.
My husband and I were both having back and hip pain. After visiting every mattress store in Dubuque and two furniture stores, we found exactly what we needed at Lebeda. Aden was helpful but never pushy and gave us a great deal plus a military discount! This was the only store that had a platform bed with a real platform, not just a piece of flimsy plywood or wooden slats. It has great support for the flippable mattresses we purchased. They also have sturdy handles on all sides for easy flipping. Even the sheets sold here are top quality at a very reasonable price. We are very happy with our new beds, the price we paid and our aches and pains are getting much better. Top quality at very reasonable prices. You won't be sorry if you shop here! The delivery people were very friendly and professional as well.
Tayler was super helpful and knowledgeable! She made it a breeze to pick out 4 new mattresses for our home! (2 twins for our kids, a queen and king) Thanks for a enjoyable and speedy experience! A+
We just ordered our first mattress from Lebeda today. It’s a no brainer. We had our list of places to compare with Lebeda. Well, after our perfect personal treatment from Clint at the Coralville show room we decided not to look further. Clint was very attentive to our requests. He listened and carefully considered our requests for a mattress. We had a price point. He didn’t pressure us. He gave us plenty of time to test different options. We are impressed! The set is being built on Monday in Marion and to be delivered here in Iowa City on Tuesday. Talk about local shopping being the best! Thank you, Lebeda!
Very nice and helpful place. Quick turn around time for delivery. Definitely would go back.
I can not say enough good things about store manager, Brian Herrick! He is so knowledgeable and helpful. I really didn’t expect to buy a mattress today as I had just started looking. After Brian helped with all of my concerns, how could I not!?!? I love buying local and Lebeda has always had such a good reputation! Highly recommend!
Purchased an antique bed. Went to Lebeda in Davenport and was helped by Brian who went above and beyond to help me get what I needed. He was a very pleasant and knowledgeable person to deal with. I really appreciated his customer service. Will not hesitate to go back when I'm in need of their products in the future.
We just purchased our first mattress from Lebeda in Moline and were very pleased with the whole experience. My husband has been ill and tires easily so we didn't want to spend time going from store to store. I'm so glad we went to Lebeda first! Laura was very knowledgeable and helpful, and not at all pushy. We found exactly what we were looking for, at a price that was well within our budget. Plus it was in stock! No waiting around for a delivery! We would definitely recommend Lebeda to anyone in the market for new bedding.
I bought my bed from Lebeda about 10 years ago now, and it is still going strong! We recently stayed in a hotel and it reminded us how much we love our bed! Our kids are almost ready for “real” beds and we will definitely be back to Lebeda to purchase them! Along with the quality, I love the dedication to staying American made! It is hard to find companies dedicated enough to staying local these days, I’m glad I don’t have to worry about that when bed shopping at Lebeda!
Angie was beyond helpful in helping me pick out my new mattress/boxspring! I was on a tighter budget and was still able to get an amazing mattress, boxspring, bed frame, mattress protector, two fancy pillows with protectors, and cheap delivery! Overall, I saved about $500 total after everything! They have quality items at affordable prices and really help you without being too salesman-like! I love Lebeda and will always choose and recommend them for any mattress needs!
We had purchased a mattress for our son years ago and it has held up well. We are return customers.
Lamon was an amazing salesman and manager! Helped me pick the perfect matress and made the experience great!
I went to all three mattress stores on Duff Ave in Ames, explaining that I was looking for two twin beds for my 2.5 and 4.5 year old. The salespeople at the first two stores were pleasant, but they only showed me the cheapest twin beds, likely assuming that is all I'd want for small children, and not giving any guidance on mattress recommendations for children (firm? plush? quality?); I had to specifically inquire if I could get a twin size in some of the higher quality, non...-twin floor models. My last stop was Lebeda, where as soon as I mentioned that I was looking for a twin bed for children, the salesperson provided prompt feedback about recommended firmness level for that age. He also mentioned the ability to add edge supports to the mattress, explaining that when adults lie in a twin bed with a child for story time or getting them to sleep, the adult may tend to fall off the side (especially since twin size is narrow) and this can be prevented with edge supports. The longevity of the mattresses will be determined over the next few years, but I was pleased with the sales experience itself!
Poor Customer Service, discriminatory service. They don't take away your old bedding if you live in a apartment or nursing home. Disabled people can't move their own bedding and haul it away, they don't tell you they won't haul away your old bedding until after the sale do not ever buy from this awful place!!! They did not tell me that they would take the old bed outside for me, and never gave the reason why the wouldn't take the old bedding. You people lost my sale and time I'm telling everyone I know about you people you will lose plenty other sales. By The way Nursing homes are not going to a regular mattress place to buy their mattresses.
Well, I can't say enough about the quality of a Lebeda mattress. The first mattress I bought was in the mid 1980's for $1000. It was a Legacy 2001 mattress. I have slept on this mattress and rotated it for 30 plus years and have now bought my second Legacy mattress for a fraction more than the original. This mattress is still in good condition but I'm retiring now and want a new one for the rest of my life while I still have a job and can afford the best mattress there is. The quality of sleep is what you will dream about and that's "NO FAKE NEWS". Thank you Brian for all the help in Davenport Iowa.
We purchased our mattress set in the Ames store. We found the sale people to be very friendly and knowledgeable and offered recommendations as to which mattress we should purchase for the back problems that we have. We were however informed the sale had ended the day before our purchase when in fact we are still seeing the sale advertised on TV. We are very happy with the quality of the mattress and the support we get. Would definitely recommend a Lebeda mattress to anyone wishing to purchase.
I just purchased my 5th mattress set from Lebeda today. I love the sales staff--very helpful and informative without being pushy or pressuring me. Delivery is always smooth and effortless. The beds are of phenomenal quality and the comfort is second to none. I'm also happy that I am supporting a locally owned small business. I highly recommend purchasing from Lebeda!
Went with my sister to help her pick out a mattress at the Ames Lebeda and had an awesome experience! Laman was very helpful and didn’t try to sell us the most expensive bed in the store instead he took the time to explain the differences in the mattresses and make sure we get exactly what we wanted!
Our son goes to ISU and we bought him a mattress for his apartment and was very happy with the product and knowledge of the manager at the Ames store. A year later my husband and I bought a mattress set and had the same great service. No high pressure sales, great product with great warranty!
Do not buy Augusta Plush 2. Seemed ok in showroom but hard as a rock at home.
Helpful, professional, friendly service - also enjoy the bed 😁 Thank you Clint, Darrel, and Mike!
I purchased a king size bed this morning and told Todd i needed it right away. He had the guys make it and delivery for today. What great service from him and Donna. I can't say enough about them in the Lebeda store in Marion . Will be sending people that are shopping for a bed set to you. Again kudo's to you both for everything.
Nice store & great staff! Laman at the Ames store was awesome to work with. We have purchased beds from Lebeda before and know that it is also excellent quality.
The Lebeda in Cedar Falls, Iowa is amazing. The woman that worked there was very knowledgeable about her mattresses and recommended the most perfect mattress for us. I will not go anywhere else when we need a new mattress. Very affordable and the very best customer service!
We ordered a new mattress for a guest room and it could not have been an easier or faster process! Clint was very helpful and friendly. I would definitely refer people to the store.
Had a great purchase experience with Jake at the Q Street store in Omaha. He really took the time to help us make the best mattress selection for our needs. We've been sleeping on the new mattress for a couple of months now and a lot of the morning aches and pains are gone. I highly recommend Lebeda and the Omaha Q Street store.