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Craftmatic, made famous by their long-running TV commercials and infomercials, is the maker of adjustable beds (both mattresses and bases). Their business started in 1974 marketing adjustable bases and expanded to offer both mattresses and multiple lines of adjustable bases. They offer a selection of mattresses from memory foam to traditional innerspring and hybrid mattresses to go along with their adjustable bases. Their bases can be adjusted straight from a wireless remote control and they also offer a selection of additional ammenities on some of their beds, such as USB and power ports.
Keetsa is a San Francisco based brand of super affordable hybrid mattresses, made popular on Amazon and the Internet, though recently they have opened showrooms across the US. Their mattresses are made in the same facility that Zinus uses and feature interesting materials such as plant oil blend memory foam and biofoams. Most folks find them comfortable.
Based on our aggregated reviews and our scoring method, we recommend Craftmatic in this match up!
See Our Full Review of Craftmatic
Sleeper satisfaction isn't simple to get to the bottom of with plenty of brands doing work cleaning up their online reputation. That said, overall, these mattresses are reviewed well by sleepers. There were a few complaints from customers that couldn't get comfy so keep reading below to check your body type with the specifications of this mattress!
Mattress support is important for keeping your spine well aligned and sleeping well. Overall, these mattresses are above average in terms of supporting sleepers. This is important if you are suffering from lack of support currently. Most folks report that these mattresses are supportive initially.
Edge support is the measure of how much support there is along the sides of the mattress. Customers report that these mattresses have good edge support overall, but there are some folks that may experience more contouring along the edge.
Bowling Ball & Density Tests
The bowling ball test provides a good measurements of mattress firmness. It is also a great test for measuring evenness of support across the surface. Overall, these mattresses will work well to provide even support.
Good comfort that lasts for a decade plus is one of the most important factors for mattress shoppers. Though some factors, like dust mites, are reasons why keeping a mattress for longer than 15 years might not be the best idea, we would all be happier knowing our mattress could last that long. These mattresses are competitive when it comes to durability. Most customers will find they last over 7 years, but some have reported not loving the overall feel. If you are a heavier person than average and worried about durability, do some additional research to make sure your selection works with your body.
With customer reviews, it is easy to condense benefits and drawbacks. However, there are many other brands that are trying to get your attention and convince you to buy their product. Customers have had mixed things to say about these mattresses. Some are ecstatic about their new mattress, but others are less pleased.
Having a supportive mattress is a make or break for stomach and back sleepers. Side sleepers also need support to align the spine and neck while they sleep. For most, these mattresses are above average in terms of support. However, some have had reported some issues so if you are heavier than most, make sure to review the specifications.
Most feel comfortable with the edge support of these mattresses. Over the long term, some had issues with dipping along the sides.
Mattresses that are durable will stay cozy at least 7 - 12 years based on the materials. Foam mattresses are less durable, while mattresses with springs tend to last longer if they are well made. That said, mattresses that don't focus on durability will start sagging much faster especially for larger customers. These mattresses get mixed reviews from sleepers. Some find them to be fine when it comes to durability, but others have had issues.
Check the Prices For Keetsa: Get Today's Prices
The service at Craftmatic is superb. I was treated from the moment I called the number on TV. The bed was delivered and I have been able to watch TV and knit in bed as my husband sleeps. No complaints here!View More Reviews
The mattress is too hot to my liking. Started sweating through the bed at night. I'll have to look for an alternative to the mattress. But, being able to put my feet up at night is well worth the money. So, all in all 4 stars.
The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.
I like Craftmatic's mattress and that I can adjust the bed to the position I like best. The bed has a massage feature and it sometimes helps. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.
We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.
We got the twin double bed from Craftmatic. The person that I've bought them for experience a lot of cramping in their legs and back, and they haven't had those since they've gotten the bed. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.
I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.
The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.
Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.
Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.
I didn't like the delivery driver because they weren't very professional when they were delivering the adjustable bed. I am in my eighties and it takes me a while to remember things. They had been knocking on the door and I hadn't heard them. When I let them in, they were very rude to me so I thought I must write something about this. Craftmatic apologized, but it left a bad feeling.
Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me relax and feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.
If you are elderly or ill, you are the perfect prey for this crooked company. I cannot say anything about the mattress as we never did receive it. My review is solely about the customer service and lack of sympathy. They have no problem taking $760 from a person that was hospitalized and died before scheduling a delivery. In fact, accounting told me that this happens all the time, people are too ill or pass away and they take their $. In addition to this, being very rude and condescending on the phone. The mattress may work great, but good luck with customer service after they have your money.
The movers lost the remote to my elderly mothers bed. I called the service dept. who told me the cost of a new one is $150. This is outrageous when they pay only a few dollars for this piece.
My parents purchased a Craftmatic bed directly from Craftmatic. The bed was delivered by and [incorrectly] installed by a company called "Pilot". Twice, Pilot have come out to my parent's home and both times with no positive results. A third appointment was scheduled, however, there was an excuse made and the technician was a "no show". Pilot made the excuse that there was an error in the system and that there was no technician available to correct the problems with the ...original install. Incidentally, there was no attempt by Pilot to contact my parents to let them know that a technician was not coming. It was not until a call was made to Pilot to find out what was going on, that they discovered the problem with the installer.
Hello I'm sorry to say but the craftmatic bed customer service is not all it is cut out to be. I call to get my bed fix and they wanted me to pay them to come out to look at it to see what's wrong with it before they would charge me to fix it. Then the remote wouldn't work then I have to pay for the remote which it wouldn't work because the bed is broken> So I have to rig the back of the bed to fix the hed up so i can sit up in the bed to work on my computer and watch tv. Two... years ago i fell out of the bed cut my eye and my husband had to call 911 to take me to the ER to fix my eye and do a Cat Scan to make sure i didn't have any injuries. This is because i couldn't afford a bed and i couldn't get if fix and it sags in the middle of the bed. So the bed is inadequate and so is customer service which take forever to call back so today I went and got me another bed and it sure wasn't craftmatic.and never again will i get a craftmatic because this one should last me i hope until i die because i am at that age.
bought a bed and got the white glove delivery. I was told they would move my old bed and put it in another room. Also they would set the bed up and then show us how to work it. They would not move the bed, they said they would be responsible for any damage if they marked up the floors or walls. They had never put a bed together before I guess because they took a long reading the instructions. My husband could have done what they did in half the time.My daughter and son-in-law had to move the old bed before they would bring the other in. could have saved the $250.00.Be aware never pay for white glove service, it is a joke. Not happy with delivery at all, rip off.
its been weeks and I am still waiting. My disabled friend has been sleeping in a chair. Shameful.
Craftmatic beds is full of crappie! My mom bed has a LIFETIME WARRANTY and they refuse to come out and atleast see what is wrong with her bed. She has always had a Craftmatic this one since 2014.....lady said it will cost $75 for the guy to come then $175 for a part for the bed plus $25 for shipping the part. I then asked Mrs EllenYoug may I speak to your supervisor? She 1st said no one is available...I was put on hold for 10 mins....hello! May I speak with your supervisor? Now im pissed...they transferred & transferred me to Wilma then Stephen 4 times before they realized I wasn't hanging up the last transfer I was HUNG UP ON! WTHECK!!! NOW I'M WRITING TO EVERYONE ON THEIR BOARD!!! Then we're going somewhere else where the service is better!
Ordered a bed payed a lot of money and it didn't show up
Never use Craftmatic.....cheats, liars, and piss poor customer service
Our craft matic was supposed to be delivered today. Well we got the mattresses and that was it. Not happy right now.
The very worse product on the market. Very poor quality. Customer service is not available. They only respond to e-mails and then they might call you but issues remain unresolved. The majority of their repair / customer service is based out of their own homes and do not respond to any trouble issues. This company is basically a "grab your money and run" and make it impossible to speak with anyone that can or will help resolve any issues.
Love your service. Email follow ups and answers and the phone message they day you promised. The message even gave me the carriers name. SO IMPRESSED!
ripped off my Elderly Aunt & Uncle! Delivered them the wrong bed and then never brought correct bed!
Wouldn't recommend this product. Have had one for many years with a lifetime warranty... Now it is broke and of course the people who own it now say they will only sell me a part, no warranty. Even the lady helping me said she would not recommend and adjustable bed, just buy the flat one. Said they are about $3000 dollars for a twin. Now why would anyone working for an adjustable bed company say that???? You figure it out. Probably years ago Craftmatic was a reputable company, but as she said, we bought the name and have nothing to do with the original Craftmatic. Think before you buy.
We just got our beds and everything promised was done. My wife and I are sleeping like babies. As far as we are concerned it is one great product!!! Thank you Craftmatic
thankyou for great service on delivery and customer service when contacted no worries on bed qualityand service Techs who took down old bed and installed bed top stuff thanks, ill let you know how it improves sleep after testing tonight:)cheers~!
Craftmatic....Just another rip off scam... i am stopping my payments and calling fair trading and current affairs, I have had enough of being jerked around by companies that think disabled means we will not fight back.
Why don't you folks back up your beds your service personal don't help and it's a big run around we paid $7000.0 for two beds that stopped working a few months later my elderly mother in law can hear you totally have taken advantage of her prove me wrong fix her beds!!!
6 months plus of a bed that doesnt work and customer service who wont answer your phone calls unless you block your number! Would not recommend to ANYONE!
Not a very good bed. I got an upgraded mattress and it is still not a good or comfortable mattress. 2 months after I bought, the remote control quit working and when I contacted craftmatic they said to call a reapairshop!!!! I recommend going with another company that care about their customers and stand behind their products!
I ordered the bed, but did no get one I thought I ordered. I started calling the day it was delivered. Never could get anybody to help me. They would promise a call back, never called back. I have never had a company give me the run around as this company has. Even the the people that delivered it did a poor job, will never order from this company again. Was an expensive lesson
Pillow Plus is my second mattress purchased from Keetsa. I bought one for my king bed one year ago and I enjoyed it so much that I decided to have one for a guest bedroom. I love the fact that Keetsa is eco friendly. I also enjoy a better sleep every night. Thank you Keetsa!View More Reviews
This mattress is so incredibly comfortable...so happy I bought it!
I am loving my KEETSA mattress so far! It is the right amount of soft and firm and the delivery could not have been easier. Highly recommend!
This is the BEST mattress i have bought. Do yourself a favor and buy a Keetsa!
I am thrilled with my new Keetsa Pillow Plus. It arrived in a timely fashion and was easy to set up. Love it!
Gorgeous, wonderful mattress at a great price!
Love the bed. Love the materials used
The mattress arrived in a large box. Definitely need two people to unload the mattress. The mattress inflated quickly after we removed the plastic wrap. No odor at all. Most importantly, the mattress is VERY comfortable. It has just the right amount of softness for me.
My keetsa is everything i wanted it to be and more. I have chronic neck issues, so having this level of comfort at night has been life changing. And now all my friends want one too!
We are in love with our new King Keetsa mattress. Incredibly soft but supportive, we couldn’t be happier and recommend to all. I bought our two kids mattresses a few years ago and finally bought ours and I regret waiting so long. Very happy family here.
The Keetsa Pillow Plus is great! We love that it's so eco-friendly and healthy to sleep plus it is really comfortable!
I love it! :-) Also, the staff was super responsive and helpful.
Fast delivery and super comfortable mattress.
Best. Mattress. Ever.
I picked this mattress for my 5 year old because it was a good combination of value, eco-friendliness, and it had springs (which I wanted for supporting his growing body) unlike other competitors. It's quite comfortable to lie down next to him as well!
Not going to lie, it's pretty hard/firm. I purchased the pillowtop mattress which was surprising. I do appreciate that it's less toxic than convential brands and does cost as much as a Prius.
Awesome!! We are So happy with our new bed!
Very comfy. Fast shipping.
Sturdy frame with under bed storage space and an incredibly comfortable mattress.
The mattress has been giv Me off a strong smell for a few weeks now. I'm hoping it goes away. This is my second mattress. Don't recall having the same from the other.
I received the mattress over a month ago, but wanted to give it a little time before reviewing it, just to make sure. I am very pleased with this mattress. I am a side sleeper, and was waking up several times a night with sore shoulders, and sometimes my arm would be asleep. I decided to get a new mattress, but wanted something environmentally friendly, affordable, and comfortable. I got all 3 with this mattress. I am sleeping more deeply, and longer than before, resulting in a less cranky me. I highly recommend this mattress!
I bought this, as well as the keetsa contour pillow with the hopes that I was doing better things for my back and neck . This product was a major mistake for me personally, I really wish I could take it back and get something else . When I decide to wake up now , it's because I'm too sore to lay on the bed any longer, not because I got a good nights rest. This goes for multiple positions including side sleeping , back sleeping, and stomach sleeping . I know this because I wake up multiple times in the middle of the night and have to switch positions . I am a healthy woman in my 20s and am not overweight. I also wake up every night with a stiff neck . If Keetsa is reading this, please contact me to help get this resolved : / I was really excited about the product (which is less than one year old) , but I really need to consider saving up for something else .