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Craftmatic, made famous by their long-running TV commercials and infomercials, is the maker of adjustable beds (both mattresses and bases). Their business started in 1974 marketing adjustable bases and expanded to offer both mattresses and multiple lines of adjustable bases. They offer a selection of mattresses from memory foam to traditional innerspring and hybrid mattresses to go along with their adjustable bases. Their bases can be adjusted straight from a wireless remote control and they also offer a selection of additional ammenities on some of their beds, such as USB and power ports.
Eight Sleep is at it again! After creating the only smart mattress in a box, they have recently launched a new smart, tempurature regulating mattress, named 'The Pod.' With an active grid on the top layer that can either cool or heat the sleeper based on the bed's current temperature, the pod keeps you perfectly cozy all night long. Additionally, with a contouring, medium-firm memory foam design, it really is a gadget-lover's great night sleep!
Based on our aggregated reviews and our scoring method, we recommend Eight in this match up!
See Our Full Review of Eight
Most customers feel quite comfy with these mattresses and they gave them high marks overall. Some customers, though, didn't feel as positively. If you are considering one of these mattresses, make sure to do some more research below to make sure it will work for your body.
Mattress support is extremely important to a good night sleep. Overall, these mattresses are above average in terms of supporting sleepers. This is important if you are suffering from lack of support currently. Most folks report that these mattresses are supportive initially.
Edge support is how much supportiveness there is along the edges of the mattress versus the middle section. These mattresses offer good edge support overall, but some folks may notice more sinking along the side of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on the mattress, one can figure out mattress firmness. It is also a solid test for understanding evenness of support throughout the mattress surface. Overall, these mattresses will give a good amount of evenness of support.
We all want to find a mattress that is durable and will last a lifetime, but that is sometimes easier said than done. Luckily, customers don't remain silent on what they like and dislike about their choices. These mattreses are durable, overall, and should last longer than average for everyday sleepers, but some heavier folks may find that they lose some of their durability.
Having great ratings from customers is an important indicator for shoppers. Customers give this brand great ratings over most competitors, which should provide a good foundation for exploring more. Keep looking below to learn how this mattress will work for you!
These mattresses do well overall in the industry when it comes to support. The materials they use offer resilience in aligning the spine and help most folks get comfortable. Customers feel that these mattresses offer support and and describe that there is good initial resilience in the material.
Edge support is important for those that like to sit on the side of the mattress and are looking for even support. These mattresses do a fine job with good edge support towards the side of the mattress.
Bowling Ball & Density Tests
The bowling ball test is good for measuring firmness and support throughout the mattress. These mattresses provide an even supportive structure throughout the mattress.
These mattresses do a good job with comfort longevity versus competitors. For buyers looking for mattress, finding one that has good durability can mean years of additional sleep. while one that fails quickly can mean endless back pain. These mattresses should stay comfortable for 7 - 12 years for most sleepers, which is good on average. Folks may experience a slight decrease in longevity who weight more or spend more time in bed than average.
Check the Prices For Eight: Get Today's Prices
The service at Craftmatic is superb. I was treated from the moment I called the number on TV. The bed was delivered and I have been able to watch TV and knit in bed as my husband sleeps. No complaints here!View More Reviews
The mattress is too hot to my liking. Started sweating through the bed at night. I'll have to look for an alternative to the mattress. But, being able to put my feet up at night is well worth the money. So, all in all 4 stars.
The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.
I like Craftmatic's mattress and that I can adjust the bed to the position I like best. The bed has a massage feature and it sometimes helps. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.
We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.
We got the twin double bed from Craftmatic. The person that I've bought them for experience a lot of cramping in their legs and back, and they haven't had those since they've gotten the bed. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.
I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.
The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.
Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.
Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.
I didn't like the delivery driver because they weren't very professional when they were delivering the adjustable bed. I am in my eighties and it takes me a while to remember things. They had been knocking on the door and I hadn't heard them. When I let them in, they were very rude to me so I thought I must write something about this. Craftmatic apologized, but it left a bad feeling.
Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me relax and feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.
If you are elderly or ill, you are the perfect prey for this crooked company. I cannot say anything about the mattress as we never did receive it. My review is solely about the customer service and lack of sympathy. They have no problem taking $760 from a person that was hospitalized and died before scheduling a delivery. In fact, accounting told me that this happens all the time, people are too ill or pass away and they take their $. In addition to this, being very rude and condescending on the phone. The mattress may work great, but good luck with customer service after they have your money.
The movers lost the remote to my elderly mothers bed. I called the service dept. who told me the cost of a new one is $150. This is outrageous when they pay only a few dollars for this piece.
My parents purchased a Craftmatic bed directly from Craftmatic. The bed was delivered by and [incorrectly] installed by a company called "Pilot". Twice, Pilot have come out to my parent's home and both times with no positive results. A third appointment was scheduled, however, there was an excuse made and the technician was a "no show". Pilot made the excuse that there was an error in the system and that there was no technician available to correct the problems with the ...original install. Incidentally, there was no attempt by Pilot to contact my parents to let them know that a technician was not coming. It was not until a call was made to Pilot to find out what was going on, that they discovered the problem with the installer.
Hello I'm sorry to say but the craftmatic bed customer service is not all it is cut out to be. I call to get my bed fix and they wanted me to pay them to come out to look at it to see what's wrong with it before they would charge me to fix it. Then the remote wouldn't work then I have to pay for the remote which it wouldn't work because the bed is broken> So I have to rig the back of the bed to fix the hed up so i can sit up in the bed to work on my computer and watch tv. Two... years ago i fell out of the bed cut my eye and my husband had to call 911 to take me to the ER to fix my eye and do a Cat Scan to make sure i didn't have any injuries. This is because i couldn't afford a bed and i couldn't get if fix and it sags in the middle of the bed. So the bed is inadequate and so is customer service which take forever to call back so today I went and got me another bed and it sure wasn't craftmatic.and never again will i get a craftmatic because this one should last me i hope until i die because i am at that age.
bought a bed and got the white glove delivery. I was told they would move my old bed and put it in another room. Also they would set the bed up and then show us how to work it. They would not move the bed, they said they would be responsible for any damage if they marked up the floors or walls. They had never put a bed together before I guess because they took a long reading the instructions. My husband could have done what they did in half the time.My daughter and son-in-law had to move the old bed before they would bring the other in. could have saved the $250.00.Be aware never pay for white glove service, it is a joke. Not happy with delivery at all, rip off.
its been weeks and I am still waiting. My disabled friend has been sleeping in a chair. Shameful.
Craftmatic beds is full of crappie! My mom bed has a LIFETIME WARRANTY and they refuse to come out and atleast see what is wrong with her bed. She has always had a Craftmatic this one since 2014.....lady said it will cost $75 for the guy to come then $175 for a part for the bed plus $25 for shipping the part. I then asked Mrs EllenYoug may I speak to your supervisor? She 1st said no one is available...I was put on hold for 10 mins....hello! May I speak with your supervisor? Now im pissed...they transferred & transferred me to Wilma then Stephen 4 times before they realized I wasn't hanging up the last transfer I was HUNG UP ON! WTHECK!!! NOW I'M WRITING TO EVERYONE ON THEIR BOARD!!! Then we're going somewhere else where the service is better!
Ordered a bed payed a lot of money and it didn't show up
Never use Craftmatic.....cheats, liars, and piss poor customer service
Our craft matic was supposed to be delivered today. Well we got the mattresses and that was it. Not happy right now.
The very worse product on the market. Very poor quality. Customer service is not available. They only respond to e-mails and then they might call you but issues remain unresolved. The majority of their repair / customer service is based out of their own homes and do not respond to any trouble issues. This company is basically a "grab your money and run" and make it impossible to speak with anyone that can or will help resolve any issues.
Love your service. Email follow ups and answers and the phone message they day you promised. The message even gave me the carriers name. SO IMPRESSED!
ripped off my Elderly Aunt & Uncle! Delivered them the wrong bed and then never brought correct bed!
Wouldn't recommend this product. Have had one for many years with a lifetime warranty... Now it is broke and of course the people who own it now say they will only sell me a part, no warranty. Even the lady helping me said she would not recommend and adjustable bed, just buy the flat one. Said they are about $3000 dollars for a twin. Now why would anyone working for an adjustable bed company say that???? You figure it out. Probably years ago Craftmatic was a reputable company, but as she said, we bought the name and have nothing to do with the original Craftmatic. Think before you buy.
We just got our beds and everything promised was done. My wife and I are sleeping like babies. As far as we are concerned it is one great product!!! Thank you Craftmatic
thankyou for great service on delivery and customer service when contacted no worries on bed qualityand service Techs who took down old bed and installed bed top stuff thanks, ill let you know how it improves sleep after testing tonight:)cheers~!
Craftmatic....Just another rip off scam... i am stopping my payments and calling fair trading and current affairs, I have had enough of being jerked around by companies that think disabled means we will not fight back.
Why don't you folks back up your beds your service personal don't help and it's a big run around we paid $7000.0 for two beds that stopped working a few months later my elderly mother in law can hear you totally have taken advantage of her prove me wrong fix her beds!!!
6 months plus of a bed that doesnt work and customer service who wont answer your phone calls unless you block your number! Would not recommend to ANYONE!
Not a very good bed. I got an upgraded mattress and it is still not a good or comfortable mattress. 2 months after I bought, the remote control quit working and when I contacted craftmatic they said to call a reapairshop!!!! I recommend going with another company that care about their customers and stand behind their products!
Although I have experienced bugs with my data collection, the overall concept of this bed is amazing. I am excited for future types of smart beds.View More Reviews
I like the Eight sheets because they are soft but very breathable. You can feel the difference from common Egyptian cotton. Glad I bought these!
This mattress has been really helping with my lower back pain, I can sleep comfortably on my back and side and can stay in bed longer than before without feeling that morning soreness. The description say 10 inches thick but it almost seems like 11. You can also buy it with the heated cover and sleep tracker, maybe I'll upgrade one day.
I like my Eight so far. It's nice and supportive. Feels cool at touch. My favorite tech features so far are the home integrations. I connected it to my smart lights and it's quite cool. Recommend it to every smart home owner.
If the Eight lives up to the website, I'll be in sleep heaven.
I started being addicted to seeing my sleep tracker in the morning. Eventually it was driving me pretty crazy at night thinking about if I was going to sleep well or not. In the end, I don't think the tracking thing is for me. It's just an extra thing to worry about.
The site was very easy to use and the purchase process was very straight forward
Product says it all and I hope it is as good as the hype.
The Eight Sleep Mattress brings a solid mattress and intriguing technology layer to the table.
It is a good bed, but some of the features didn't work after a short time. I think it may be that you use it too much it stops working? But, it's the start of a new technology so hopefully there future products don't have this problem.
This is a great bed -- I am really happy that I decided to try something new.
I've been using the mattress now for nearly two months. Let me break my review in to two parts for the mattress itself and the smart mattress pad.
The mattress :
As a previous owner of a coil and foam hybrid mattress I was initially skeptical whether an all foam mattress could deliver. Initially me and my wife felt that the mattress was a little too soft for us as side sleepers. However after the first week the foam adjusted greatly and it became a very pleasant sleep experience.
Eight Mattress Pad :
Great build quality. Easy to set up. Took just a few minutes. I had a few issues setting it up on Android first but it worked like a charm with my wife's iPhone. No further issues using the Android app otherwise after that.
My wife loves the ability to remotely control and preset the heat settings for those chilly winter nights. I myself like the smart sleep alarm that syncs with my phone and the IFTTT integration that allows me to activate the heat mode with our Alexa and the Google assistant. Hopefully the company will expand on IFTTT triggers and commands in the future.
I've always been used to spring mattresses and since I moved to the US I had hard time to find the right mattress for me. I suffer back pain problems and it took me a while to find the right mattress. I tried soft and hard mattresses but none of them worked well. Since I already had the eight sleep tracker I decided to try their mattress and I'm really happy with this choice. I have had the mattress for a couple of months and the firmness is just right for me. My partner also like it better than our previous one, so we'll definitely keep it!
I purchased the Mars plus smart hub thinking the hybrid design would be more supportive. First, once I set up the Smart cover (exactly as the directions stated) it did not work and their support team takes 3 to 5 business days to respond... so I could not use that feature for that time frame. Eventually, it was fixed. However, the smart cover makes the mattress VERY hot and retains heat! I kept waking up with back pain and just assumed I did something the day before. I went to chiropractor and got a massage which helped.. but then every day I woke up with back pain... I decided it was the mattress. It does not provide adequate support for the back and causes one to toss and turn all night. I am going to return it now. Beware don't let the fancy tech fool you into buying this mattress.
I bought king size Saturn+. It is a great mattress. The best Mattress I have ever had. Fast shipping, easy to set up, firm. Everything is perfect. I wish I could know this mattress earlier.
I'm a week in with my new eight mattress and in love. I've always been given used mattresses and finally decided I deserved a new one. They technology is really what sold me and the fact it delivered to my door! I'm in love. Especially fact I can warm my bed before getting into it!
I bought my king mattress over a year ago. and yes i just set it up on 2/17/2018. but after sitting for over a year in the vacuumed pack plastic It came back to size in no time. i even got to sleep on it that nite. I think i am going to enjoy it very much. Thank you eight team good job
While I love my new mattress I feel the promotion Eight is running is a bit misleading. After purchasing a purple mattress and returning it and extensively researching other online mattress companies I settled on the Jupiter smart mattress. On the Eight website, they are having a promotion stating 2 free pillows with purchase. Upon receipt of the pillows I noticed these are not the ultimate, adjustable pillow shown on the website (the ONLY pillow shown on the website). I emailed customer service, who has been nothing but helpful regarding the questions I had, and was told that the regular bamboo pillows I received were a product of Eight, however, the promotion does not specify which pillows will be received with the mattress. I don’t see any other pillow options so to me that implies you will receive the adjustable pillow. Anyway, that’s where the three stars come in. Otherwise, I would’ve easily given 5. Just seemed a bit sketchy at the end of it all.
the bed is uncomfortable to sleep on. i wake up stiff and in a lot of pain in both shoulders and my back. My sleep quality has greatly diminished since using this mattress. I have also noticed that my arm goes numb by the morning, and this has only started since sleeping on this mattress. both in purchasing and returning I have not had a pleasant experience with the customer service. it's nearly impossible to speak to anyone, it takes more than a week to get a response via email, and i am continually given excuses as to why it takes so long to return any communication. We are returning this mattress.
We purchased a mattress and it was too firm for us. We contacted them and started return process---which was to send back the sensor and not the mattress. That was immediately returned and received by Eight. They informed us we COULD donate the mattress and turn in receipt and gave us listing of places to contact which we are out of their service are. Contacted local rescue mission and they only take mattress and box spring sets, so no luck there. THEY WILL NOT REFUND US OUR MONEY!!!! We have sent email to them again a week ago now with no reply---NOT GOOD CUSTOMER SERVICE!!!
This mattress is the best I've tried so far. It looks very simple so I was scared that it would be low quality but actually in its simplicity it stands out because it is all about the comfort not the looks. And the tech is a great innovation. I had never tracked my sleep before and I have discovered that my room temp is higher than suggested and have been adapting it so I can sleep better. Interesting little fact..
love this bed, thanks Eight for making such a good mattress
I'm a stomach sleeper, and this mattress does wonders to support my terrible sleeping habits of being on my stomach. No more back pain for me
I tried a couple other brands before settling for the Eight mattress and I wouldn't change it for anything. I'm a side sleeper and other mattresses gave me a hard time on my hips. This has been the best so far. I'm sticking with it!
I bought it because of the technology. No other mattress in the box has this. Definitely worth it.
I am so in love with my eight mattress. It's super comfortable and I sleep so soundly every night on it. I look forward to getting into bed every night. No other mattress can compare. My other mattress was very expensive and it's sitting to the side right now because this one is the best!
The Eight mattress has been great for me and my husband. We enjoy how comfortable it is and every night it feels like a new bed, fresh, cool, enough bounce and great support. It is a great buy
This bed is so unique. I had never heard about it and a friend recommended it because I feel cold at night. It changed my sleep forever. The bed warming is so amazin keeps you cozy in the cold winter nights. And the mattress is super comfy too!
This is the 3rd foam mattress that I've tried. It is not only the most comfortable, but the technology that it has makes it even better.
They have a beautiful showroom in Tribeca NYC. I went there to test the mattress before buying it. Even if they offer 100 days return I did not want to get a mattress I don't like. They were nice and I love the mattress immediately since from the beginning.
I tried other 4 foam mattress before this but this one has the same comfort, a cheaper price and all the technology. No brainer
I checked a lot of reviews before buying and this was the only mattress with technology. It is so cool to have the same comfort of other mattresses (I tried Casper and Leesa) and sleep tracking and warming.
With my old mattress I used to wake up with back pain. Now I feel great.
I got a mattress first and then I bought a second one for my parents. They love it.
I originally bought the smart cover and recently the whole smart mattress. I love how this products keeps improving. It learns from my habits and becomes more accurate. Great job!
We have the King Size eight mattress and really like it. Our bed jumps on it during the day so we have to delete those sleep tracking sessions from the app which is hilarious. Great bed though!
I've been mattress shopping many times in the past two years. Tried many beds. Eight is the winner without a doubt. I will never buy a regular bed again!
This bed is top notch, great innovation and I have been sleeping better than ever. Kudos to the Eight team for creating this smart mattress.
Loving it. Recommend it to anyone looking for an affordable comfortable mattress.Easy to buy, easy to love
This mattress really has it all. They are knocking it out of the park compared to every other mattress you can buy online. It's affordable, comfortable, has technology that is super cool to see how you sleep. I'm enjoying it every night and can't wait to see how it progresses with more software features.