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Craftmatic, made famous by their long-running TV commercials and infomercials, is the maker of adjustable beds (both mattresses and bases). Their business started in 1974 marketing adjustable bases and expanded to offer both mattresses and multiple lines of adjustable bases. They offer a selection of mattresses from memory foam to traditional innerspring and hybrid mattresses to go along with their adjustable bases. Their bases can be adjusted straight from a wireless remote control and they also offer a selection of additional ammenities on some of their beds, such as USB and power ports.
Dromma Bed is one of the latest mattress in a box companies to hit the market in recent years. Like others, Dromma offers just one bed that is a blend of memory foams. What's different? Dromma is a blend of latex, polyurethane, and bio-foams that are CertiPUR-US certified so they don't offgas harmful chemicals. The top layer is latex, middle layer is a cooling gel memory foam layer, and its base layer is a polyurethane and bio-foam combination with an aim at lowering the amount of petro-chemicals in the product.
Based on our aggregated reviews and our scoring method, we recommend Craftmatic in this match up!
See Our Full Review of Craftmatic
Online reviews are a great resource to discovering if a product will work for you. These mattresses are rated very well by customers overall, but there are some that didn't share the same experience. Look at the details below to see if one of these will work for you.
Mattresses that provide support are oftentimes called firm, but when we write about support, we are describing mattresses that support the back independent of firmness. These mattresses do a good job for the average customer, but there are a few complaints about the feel.
Overall, these mattresses have good quality edge support, which fits the needs of most sleepers who like to sit on the side of their mattress or sleep close to the sides of the mattress.
Bowling Ball & Density Tests
The bowling ball test is useful for measuring if a mattress will give a good surface to support the spine. These mattresses do a good job at supporting the spine overall, but you should do additional research if you have a larger or smaller than average body type.
It is extremely important for shoppers to find a durable mattress, but some brands don't put the same kind of attention on building quality that lasts. That said, these mattresses are better than average when it comes to durability. Most customers will continue being happy about their mattress after 5 to 7 years, but some folks that weigh more than average may discover it degrades faster.
By reading customer reviews, you can pinpoint the right mattresses for you. Customers report being very satisfied with these mattresses, but some had disagreements. Below you can find a selection of customer reviews and more information on the mattresses -- study more to see if one of these works for your body!
Customers report that these mattresses are good at support. Though there are some that don't absolutely love the firmness levels of these mattresses, the majority of customers like the level of support these mattresses have.
Edge support is important for folks that need a little extra time sitting on the side of the mattress or like to lie close to the side of the mattress. Reviewers describe these mattresses as good contenders on edge support overall and they should be able to be comfortable for most customers.
Bowling Ball & Density Tests
Many mattress reviewers and bloggers use bowling balls to measure firmness and support. These mattresses do well at providing even support throughout the mattress, which means they should do well elevating your body comfortably.
We all want to find a mattress that is durable and will last a lifetime, but that is sometimes easier said than done. That said, customers are a great indicator especially when you can get at all of the reviews. Average sleepers should find that these mattresses to last over 5 years., but some heavier folks may experience them to be slightly less durable.
The service at Craftmatic is superb. I was treated from the moment I called the number on TV. The bed was delivered and I have been able to watch TV and knit in bed as my husband sleeps. No complaints here!View More Reviews
The mattress is too hot to my liking. Started sweating through the bed at night. I'll have to look for an alternative to the mattress. But, being able to put my feet up at night is well worth the money. So, all in all 4 stars.
The service at Craftmatic has been great. The sales rep did an excellent job explaining the bed to us and we purchased it for its comfort and ease. I like using the Craftmatic's vibrating massage feature.
I like Craftmatic's mattress and that I can adjust the bed to the position I like best. The bed has a massage feature and it sometimes helps. It was wonderful dealing with their reps. They were very nice and helpful in helping us make a decision and we've been well-pleased. It's been a little over a year and I would definitely recommend this bed to a friend with the experience we've had.
We needed to get a bed that will split in the middle so I could raise the head, while her side wouldn't need to go anywhere. With the Craftmatic, the availability to raise the head on one side and not the other, vice versa, works great.
We got the twin double bed from Craftmatic. The person that I've bought them for experience a lot of cramping in their legs and back, and they haven't had those since they've gotten the bed. I enjoy being able to elevate the head and feet as well - it's comfortable. Everything went very easily, and it was a very good experience.
I had my old bed for 5 years before I bought my Craftmatic. Craftmatic's mattress is comfortable and I enjoy it the most. I had a very good experience with the sales rep and would recommend them.
The Craftmatic sales reps got me what I needed for the price I was willing to pay. They're the only company that has a Dual Queen, and I don't have enough room for a king size bed. Also, I like the bed's ability to raise both the head and the feet part. The experience was what I expected it to be.
Watching commercials on TV and talking to other people made us decide to get a Craftmatic Adjustable bed. I had a great experience with their sales rep. What I like about Craftmatic is that I can reposition depending on what might be hurting. I can also choose between the hard side and the soft side.
Craftmatic's availability and customer service made us purchase a bed from them for my mother. She enjoys being able to put the bed in a different position for her different ailments and being able to utilize it to help her get in and out of the bed and get in a comfortable position. I had an excellent experience with their sales rep. It was a pleasure doing business with them. They have a great product, follow-up and customer care.
I didn't like the delivery driver because they weren't very professional when they were delivering the adjustable bed. I am in my eighties and it takes me a while to remember things. They had been knocking on the door and I hadn't heard them. When I let them in, they were very rude to me so I thought I must write something about this. Craftmatic apologized, but it left a bad feeling.
Craftmatic is a 5-star company with customer service and quality of merchandise. I love the bed's massage feature for it helps me relax and feel better. Their staff is wonderful, caring, kind and they did their jobs right away. It was a great experience with them.
If you are elderly or ill, you are the perfect prey for this crooked company. I cannot say anything about the mattress as we never did receive it. My review is solely about the customer service and lack of sympathy. They have no problem taking $760 from a person that was hospitalized and died before scheduling a delivery. In fact, accounting told me that this happens all the time, people are too ill or pass away and they take their $. In addition to this, being very rude and condescending on the phone. The mattress may work great, but good luck with customer service after they have your money.
The movers lost the remote to my elderly mothers bed. I called the service dept. who told me the cost of a new one is $150. This is outrageous when they pay only a few dollars for this piece.
My parents purchased a Craftmatic bed directly from Craftmatic. The bed was delivered by and [incorrectly] installed by a company called "Pilot". Twice, Pilot have come out to my parent's home and both times with no positive results. A third appointment was scheduled, however, there was an excuse made and the technician was a "no show". Pilot made the excuse that there was an error in the system and that there was no technician available to correct the problems with the ...original install. Incidentally, there was no attempt by Pilot to contact my parents to let them know that a technician was not coming. It was not until a call was made to Pilot to find out what was going on, that they discovered the problem with the installer.
Hello I'm sorry to say but the craftmatic bed customer service is not all it is cut out to be. I call to get my bed fix and they wanted me to pay them to come out to look at it to see what's wrong with it before they would charge me to fix it. Then the remote wouldn't work then I have to pay for the remote which it wouldn't work because the bed is broken> So I have to rig the back of the bed to fix the hed up so i can sit up in the bed to work on my computer and watch tv. Two... years ago i fell out of the bed cut my eye and my husband had to call 911 to take me to the ER to fix my eye and do a Cat Scan to make sure i didn't have any injuries. This is because i couldn't afford a bed and i couldn't get if fix and it sags in the middle of the bed. So the bed is inadequate and so is customer service which take forever to call back so today I went and got me another bed and it sure wasn't craftmatic.and never again will i get a craftmatic because this one should last me i hope until i die because i am at that age.
bought a bed and got the white glove delivery. I was told they would move my old bed and put it in another room. Also they would set the bed up and then show us how to work it. They would not move the bed, they said they would be responsible for any damage if they marked up the floors or walls. They had never put a bed together before I guess because they took a long reading the instructions. My husband could have done what they did in half the time.My daughter and son-in-law had to move the old bed before they would bring the other in. could have saved the $250.00.Be aware never pay for white glove service, it is a joke. Not happy with delivery at all, rip off.
its been weeks and I am still waiting. My disabled friend has been sleeping in a chair. Shameful.
Craftmatic beds is full of crappie! My mom bed has a LIFETIME WARRANTY and they refuse to come out and atleast see what is wrong with her bed. She has always had a Craftmatic this one since 2014.....lady said it will cost $75 for the guy to come then $175 for a part for the bed plus $25 for shipping the part. I then asked Mrs EllenYoug may I speak to your supervisor? She 1st said no one is available...I was put on hold for 10 mins....hello! May I speak with your supervisor? Now im pissed...they transferred & transferred me to Wilma then Stephen 4 times before they realized I wasn't hanging up the last transfer I was HUNG UP ON! WTHECK!!! NOW I'M WRITING TO EVERYONE ON THEIR BOARD!!! Then we're going somewhere else where the service is better!
Ordered a bed payed a lot of money and it didn't show up
Never use Craftmatic.....cheats, liars, and piss poor customer service
Our craft matic was supposed to be delivered today. Well we got the mattresses and that was it. Not happy right now.
The very worse product on the market. Very poor quality. Customer service is not available. They only respond to e-mails and then they might call you but issues remain unresolved. The majority of their repair / customer service is based out of their own homes and do not respond to any trouble issues. This company is basically a "grab your money and run" and make it impossible to speak with anyone that can or will help resolve any issues.
Love your service. Email follow ups and answers and the phone message they day you promised. The message even gave me the carriers name. SO IMPRESSED!
ripped off my Elderly Aunt & Uncle! Delivered them the wrong bed and then never brought correct bed!
Wouldn't recommend this product. Have had one for many years with a lifetime warranty... Now it is broke and of course the people who own it now say they will only sell me a part, no warranty. Even the lady helping me said she would not recommend and adjustable bed, just buy the flat one. Said they are about $3000 dollars for a twin. Now why would anyone working for an adjustable bed company say that???? You figure it out. Probably years ago Craftmatic was a reputable company, but as she said, we bought the name and have nothing to do with the original Craftmatic. Think before you buy.
We just got our beds and everything promised was done. My wife and I are sleeping like babies. As far as we are concerned it is one great product!!! Thank you Craftmatic
thankyou for great service on delivery and customer service when contacted no worries on bed qualityand service Techs who took down old bed and installed bed top stuff thanks, ill let you know how it improves sleep after testing tonight:)cheers~!
Craftmatic....Just another rip off scam... i am stopping my payments and calling fair trading and current affairs, I have had enough of being jerked around by companies that think disabled means we will not fight back.
Why don't you folks back up your beds your service personal don't help and it's a big run around we paid $7000.0 for two beds that stopped working a few months later my elderly mother in law can hear you totally have taken advantage of her prove me wrong fix her beds!!!
6 months plus of a bed that doesnt work and customer service who wont answer your phone calls unless you block your number! Would not recommend to ANYONE!
Not a very good bed. I got an upgraded mattress and it is still not a good or comfortable mattress. 2 months after I bought, the remote control quit working and when I contacted craftmatic they said to call a reapairshop!!!! I recommend going with another company that care about their customers and stand behind their products!
I ordered the bed, but did no get one I thought I ordered. I started calling the day it was delivered. Never could get anybody to help me. They would promise a call back, never called back. I have never had a company give me the run around as this company has. Even the the people that delivered it did a poor job, will never order from this company again. Was an expensive lesson
4 nights so far and I feel that I am adapting to the bed and the bed to me. Trying to replicate the memory of a bed that felt like lying on a cloud and... one that I looked forward to returning to if ever away on a trip. That bed was an extra firm traditional spring coil mattress with a 2” tempurpedic memory foam topper. Only drawback to that setup was that the topper gained heat and retained it throughout the night. Figured the new foam mattress technology could offer both the firmness, contour and comfort of the topper, and provide cooling and heat dissipation. Compared many of the bedinabox solutions and settled here because of the material composition layer mix and the fact that it was thicker at 12”. First night could really feel the density and support but wished it was a tad softer. Was really comfortable when lying on back but since I am predominantly a side sleeper the initial firmness took some getting used to. With each subsequent night I feel the mattress giving a little more as perhaps the compression and use conditions and eases the surface a bit over time. I typically toss and turn throughout the night because of both insomnia and apnea so I was optimistic that a new mattress could help. I feel a progression with this mattress in the right direction but think that another layer similar to the feel of traditional memory foam would make it perfect. I do feel as though I’m tossing less and more of that movement can be attributed to poor pillows and neck adjustments - that I am also replacing by weeks end with mypillow. Pleasantly surprised that off gassing and odor is minimal out of the box and seems to be getting less by the night; really not an issue. Also pleased that the heat gain I would be worried about has not factored in with this mattress. I’m choosing not to add a topper and expect that this mattress will grow on me. Overall very satisfied with my choice and experience thus far.View More Reviews
I am a little disappointed with this bed because it doesn’t seem to be as firm as tge twin size mattresses I bought last November. Having a choice of firmness... would be better, I think.
We have had the Dromma mattress and foundation for appx 3 weeks. The foundation was easy to assemble and so far the mattress is GREAT. Both my wife and... I have slept great on it. Time will tell but I think it's a keeper!
The best mattress that I have ever purchased. I was skeptical buying online, without ever touching the bed, but the reviews were so good I had to try.... I was not disappointed. I am a combat veteran with sleep issues, so this purchase was an important one for me. This is a great bed at a great price, without the hassle of going to a store and being "sold" a mattress.
Didn't receive order confirmation after placing order online. Would also like a copy of my receipt, return policy, and warranty information both in the... box with bed and emailed.
I am a United States Navy Veteran and I would like to personally thank Dromma for offering us a military discount. Dromma went above and beyond to make... sure that my buying experience was perfect. And they delivered on that promise. I spent many hours reviewing different bed in a box mattresses before deciding to order my first bed in a box mattress from Dromma. I live within a few blocks of two mattress stores and I thought about going there to buy another mattress and box spring, however, I used a razor blade to cut open and see how my last mattress and box spring that cost way more than a Dromma mattress was constructed and I discovered very poor quality construction and materials used. I will never again buy a mattress and box spring as a result. You can simply unzip a Dromma mattress to see what's inside because they have nothing to hide. If your looking for a bed in a box mattress to buy that is top quality at an affordable price and made right here in the USA, look no further.
Customer service was great, both online and on the phone. Bed arrived quickly. It was easy to watch it unroll itself, no smell. MADE IN USA of USA materials... was most important. Changed from a hard and very heavy 100% latex mattress. Much easier to make the bed now. Ordered the Med Firm, but thought it was too firm. Put a 2" topper on it and all is well. I am not sure if they offer two levels of firmness anymore.
First foam type mattress purchase. Did mot know what to expect, but thus far i am sleeping better, my back feels better and even my snoring has improve.... Definitely would recommend it to anyone!
I love the Dromma mattress. It's firm but not hard. I slept great starting the first night. I hardly move at all and never wake up stiff. It took a couple... nights for my wife to get used the new mattress, but she loves it now as well.
Heavenly bed! That extra 1" makes all the difference in a luxurious feel. Solid, comfortable and amazing!!!! I love that this is probably the healthiest... mattress I can sleep on, too!
We ordered this bed for my daughter and she is getting a full nights sleep and waking well rested. She is also tossing and turning much less.
Both my husband and myself are in our early 60's and have always owned a traditional coil mattress. When we were due in replacing our old coil for a new... one I began to research our options. One option was a memory foam mattress! My next worry was the issue if I would wake up hot on a memory foam, Dromma bed explained how their mattress was different with a layer of cooling gel and took care of the heat issues. Dromma Bed gave 200 nights and you could still request a refund! Dromma Bed is made in the USA! Every review I could find gave nothing less than a 4 star and most were 5 stars! I do not regret my decision and my husband loves our new mattress!
Great bed very pleased with our King which we have had for 2 years now. We decided to get an adjustable base so we decided to purchase 2 more twins. Great... price and quick delivery. Thanks so much.
Needed a bed for a vacation property and didn't want to spend over $3000 at our local mattress store to duplicate the current "memory foam" bed at our... primary residence, so decided to give online mattress shopping a try. So glad I found Dromma. Mattress arrived on time and was ready for immediate use. Would definitely recommend and purchase again.
all in all, great bed! didn't get any notifications after the initial order acknowledgement an after a couple of emails eventually got an email with deliver... status.
Bet Mattress we ever had. My wife's backaches stopped as soon as she slept on this bed!!!
Comfy comfy comfy......
We ordered firm but we seem to sink in in some spots. Should of sent back to replace but to much trouble.
I really did not have any issues with ordering my bed. People were nice and able to assist me in deciding between a firm and soft mattress Style. People... answered my email I sent much later after buying it to learn more about how it prevents dust mites and not. They were able to detail the return policy and the fact that there was no issues with returns for such a long time. So there's really no difficulty in ordering the bed.
We are used to a firm mattress so still getting adjusted to med. firm and it's been three months. The mattress is great other than firmness and the sides... are way to soft. Not meant to easily sit on the edge of the bed. I really don't think this should be called med. firm. No firmness about it.
I received fast delivery. The bed did not smell when unrolled. It is very comfortable so far (1 week).
This mattress shipped super fast with quick delivery, easy setup, and is by far the most comfortable mattress I've ever slept on in my life. I would highly... recommend this mattress to anyone. I already feel a difference in my back pain after only a week of sleeping on it. And with their 200-night guarantee, I have nothing to lose by trying it out. So happy with my purchase!
Absolutely perfect product and purchase experience. I researched six or eight memory foam beds and finally concluded this would be the ideal bed and it... is. Dromma changed from offering two choices of firmness from medium soft and medium firm to just one that their rep called a perfect firmness. We really do like it and the quality of the cover seems to out-do the others, at least based on pictures. In real life the cover is very nice. Shipped quickly and set up in probably 10 - 15 minutes with no problem. Love it.
Great customer service when I needed to exchange the softer mattress for the firmer one!!
My daughter and son in law have this bed and recommended it to me. Great choice! Very comfortable and would encourage others to try it too! May get another... for my guest room but could not find firmness options on your website...... please get back to me.....a satisfied customer : )
Nice so far. 1 week.
Very comfortable and cool as promised.
We purchased the bed and the pillows,completely satisfied.
It took a little while to figure out how to get it on the mattress but all in all when on it is perfect.
Very comfortable mattress. I would recommend it to anyone. Also very quick delivery!
Bed came very fast. Box looked too small... Opened box ... Bed became huge and full sized... So easy , such a good deal and you can sleep on it for many... night and send it back if you don't like it. But you will like it . Bc it's so comfy and makes me wanna stay in bed . I had both my sister's , and my roommate order one . It's glorious
I loved this mattress for the first couple months. As I neared the end of the trial, it started softening up a bit, which could have been a good thing,... but ended up causing me back pain. I feel like its a great mattress, it just didn't quite have the support that I needed. I've tried a few other all memory foam mattresses since with similar experiences, so I think it's me much more than the mattress. The return process was simple and painless. I would recommend them if the mattress sounds like it would work for you, even though it didn't work for me.
This bed is excellent! Very satisfied and recommend absolutely.
After sleeping on this mattress for almost a year, I feel as if my consumer choice was the right one. My husband and I tried a medium-soft Leesa mattress... and it was too firm for both my husband and me. I had slept on a Casper and it didn't have the thickness that I wanted, granted this was only after one night. I ultimately chose the dromma because of their 200 night trial and customer reviews. I felt that if a company is that confident in their product, then I want to see why. When the dromma arrived I was anxious to replace the Leesa mattress. Delivery and set up were both simple. I felt that after the first night I had made the right desicion. it took my husband a little longer to love the mattress as he was annoyed at yet another mattress delivery. After a few weeks he loved the mattress. It is a firm, yet cozy feeling mattress. The cooling core technology is refreshing in the summer and warm in the winter time. The price was very competitive and reasonable for such a quality mattress. I will return to dromma the next time I am in the market for a mattress.
It's been a couple years and I still love my dromma bed. It may sink in a bit (especially on my 6'5" man's side) but not as much as any other bed I've... had. We rotate regularly and that helps. Going order one for the Motorhome!
I have owned this bed for about a year now and still sleep very well. I wanted a softer mattress and this fit the bill. I still sleep soundly and comfortably... where I used to have aches and pains!
An Excellent mattress with great soft comfort, but still provides great support. I tried another mail-order mattress that just wasn't soft enough and I... returned it and bought the Dromma Bed. Dromma gives you 200 days of worry free time to decide if this is the right mattress for you. Don't hesitate to buy this fantastic mattress.
Sleeps great! We tried leesa first and it was just to soft and we did not sleep well. Since switching to dromma we are back to a good night's sleep! We... bought the med firm.
Love the mattress. Very comfortable. Staff at Dromma we're very helpful and pleasant. I would definitely recommend the 'Dromma matress'
I got the medium firm Dromma Bed and it is the most comfortable bed I've ever slept in - better than any of the nice hotel beds I've slept in, too. Not... a twinge of back pain when I get up in the morning, either (I'm a back sleeper). I can easily edge-sit on it too. My wife has the medium soft Dromma Bed and she loves that one since she's a side-sleeper and the bed gives her some relief from her arthritic hip pain. I recommend the Dromma Bed!