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Comfort Tech is a mattress brand made popular by its inclusion in Costco's mattress lineup. They make a variety of foam mattresses such as the popular Comfort Tech Aurora and Comfort Tech Serene. Their mattresses are inexpensive versus many competitors and most find them comfortable overall. However, some folks describe them as sleeping too warm for comfort and others had issues with the durability.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
Based on our aggregated reviews and our scoring method, we recommend Comfort Tech in this match up!
See Our Full Review of Comfort Tech
Comfort Tech: 8.3/10
Comfort Tech: 8.2/10
Comfort Tech: 8.1/10
No Back Pain:
Comfort Tech: 8.2/10
Comfort Tech: $199-$599
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There have been diverse feedback from sleepers about these mattresses -- both good and bad. Many feel cozy in their new mattresses, but there were others that didn't feel as positively. Learn more about this brand below!
All sleepers need a supportive mattress and especially back and stomach sleepers. Also, deeper support that keeps the spine aligned with the rest of the body is an essential trait for side sleepers. These mattresses are above average when it comes to support. Some, however, have reported issues with support so if you are heavier in body type, make sure to review the specifications.
Most folks like the edge support from these mattresses. Some customers weren't entirely satisfied with the edge support.
Customers have mixed feelings about these mattresses when it comes to lasting comfort. We all want a mattress that stays just as cozy in 10 years as it feels now, but unfortunately not all mattresses last for the long term. If you are thinking about buying a mattress that has mixed feelings on durability, double-check the trial and warranty policies to make sure you are comfortable.
Sleeper reviews can be hard to understand from a high level -- especially with all of the noise in the industry. These mattresses, sadly, aren't rated as well by sleepers. There are still customers that really appreciate these beds, but many others that don't. Learn more details about the mattresses below.
Getting good support from your mattress is important to getting a good night's sleep. If your matttress isn't as supportive as it should be, you are probably not getting the best night of sleep. Overall, most customers resonate with the supportiveness from these mattresses, but some had issues with them.
Most folks will find these to do well on edge support, which is good for those that like to sit on the side of the mattress. Those that have bigger frames may still experience some sagging along the edges.
These mattresses may not perform as well long term. Some sleepers have had problems with feel and durability over a shorter than average time. If you are looking for something with lasting support and would consider yourself plus-sized, these mattresses may provide good comfort initially, but take a look at the reviews before buying.
After being deeply disappointed in an overpriced Beautyrest mattress we thought we would try a memory foam as these seem to be the highest rated and with $100. off the price, it was worth a try. It was (surprisingly) firm to us, a little too firm. The next night I put a 3 inch memory foam topper ( already had it) on and it is perfect for us now. Our previous mattress had sagged after a few months and the manufacturer replaced it as guaranteed, but only with the same exact mattress! What is the use of that?? At least if this happens I have Costco's return policy and it was only $400 bucks not $2000. So far so good. I will follow up in two months.View More Reviews
We bought queen size Comfort Tech 10'' Serene Performance Foam mattress about eight months ago. It is very comfortable and feels almost soft to the touch but once you lay down on it it cradles your body without sinking into a hole. The Medium density description fits the bill. My husband is 6' and weighs 170 lb and I am 5'4'' and weigh 120 lb. Also I don't sweat at night which I used to on our previous foam mattress. The only small minus is that the edges are softer than on our older mattress which might be an issue for some people.
I bought this mattress for based on 2 reasons, price and reviews. Having never slept on a foam mattress, I was skeptical about this purchase. I decided that based on the price ($350 on sale) it was worth a try. After the first night I knew I had a winner. Two months of use and I am still waking up feeling rested. As a side sleeper, my arm and hips no longer ache in the morning. As a tummy sleeper, my wife's back doesn't ache in the morning either. We couldn't be happier. So glad that we didn't spend hundreds more for a traditional spring bed.
We bought this mattress several months ago, after researching mattresses for far too long! Desperate for a new mattress, and overwhelmed by the information and options available, we decided that this one was so inexpensive, it wouldn't be a risk to just buy it. We were unhappy with the uneven wear of traditional springs. Nor did we care for the 'stuck' feeling of memory foam. This mattress is a joy to sleep on! It is supportive and cushioning. I disagree with the review that says it holds the impression of your body. Ours does not do that at all. It is absolutely nothing like the memory foam mattresses we slept on in the past.
The great reviews for this mattress gave me the courage to order it sight unseen and I'm so happy I did/ Shipping took a little longer than expected but customer service was great. I don't know if I would have bought this if I'd just sat down on it in a store as it feels really firm at first and my last mattress was a pillowtop. With that being said, I love this. I can toss and turn in bed and not wake up my husband. I don't wake up with any aches or kinks in my body. Normal sheet sets fit it perfectly. When it was hot, I didn't feel like the mattress was guarding any of our body heat. I will definitely be replacing future mattresses in our house with this brand and buying one for the travel trailer! Warning: Definitely do not open the plastic wrap until you have the mattress in the room where you want it. That sucker just swells right up and it's harder to move because it doesn't have the traditional binding/edges like other mattresses.
I was skeptical because of the price but we loved it from the first night! More comfortable than our Temper-Pedic
Bought this mattress based on my friend's recommendation and the reviews here. It came in a small box and came to full size once opened. It had a chemical smell for the first 2-3 days but disappeared eventually. It is medium as listed, not firm. It sinks when you sit on it, but when you sleep you won't sink and feel relaxed. When you press it, it reacts lot quicker than a memory foam mattress, so you change positions easily. The mattress is great for side, back or stomach sleepers. We have been using it since 2 weeks. We are loving it and are having sound sleep every night. It doesn't feel hot when I sleep on it. We tried many mattress at stores and were skeptical to buy online. I thought of giving a try before buying at store, because of Costco's great return policy, but I wanna keep it since it's great and cheaper. I recommend this product. It's a genuine review and I was not paid to write this.
We have had this mattress for a little over a year and both my side and my husbands side of the bed have sunken in. This has caused the middle of the mattress to be higher than the sides so if you try to lay near the middle, you feel yourself rolling towards the edge of the bed. Also, though they say this mattress is Medium firmness, we would say it's slightly more on the soft side. Would not recommend this at all. I hope to be able to return this, but not sure if I can since we've had it for a year.
Bought this mattress Feb 2016, it was awesome at first. Agree with most reviews on quality of sleep but not so much on firmness. So if you sit at the edge of the mattress you will squish it all the way down. If you kneel on it, your knees will sink all the way down. But when you lay on it, weather on your back, stomach or side, the mattress will distribute your weight evenly and hugging you confortably for a great nite of sleep. It is truly amazing!!! I sleep in all 3 positions. On my old mattress if on my side, I'd wake up with aching hips and shoulders. Not on this mattress though. Instant relief very first night. It is now July 2017, and for the past 6 months I'd say, this mattress does NOT feel like it did at first. I rotated it according to instructions. But it's just not the same. According to the manufacturer description, it will feel softer as it ages. My wife and I however come to the conclusion the opposite is happening. The mattress feel as it gotten harder. It no longer conforms to our bodies giving us that even weight distribution I first described. And I am starting to pick up on pressure point when I sleep on my side. Wife and I have contacted Costco to arrange return. Haven't decided if will simply exchange for same model or get a refund and try different brand. Oh, also it claims to be cool, but it is not. We found it to be quite warm.
I have had this mattress for 8 months. I would say the first 5 months it was great! However, after waking with terrible back pain, I noticed how bad it was sagging. I tried several toppers and pads and it just didn't help. I always turned the mattress (it can't be flipped) and still didn't help. Could be good for an occasional guest bed, but not for everyday sleeping. I have to start the mattress search over again...
If you like memory foam in general, this mattress feels soft and relieves pressure. I would rate it about a 5 on the firmness level, with 10 being the highest. So it is a little softer than some other leading brands, which was a plus for me. If you are not sure about the idea of Serene Foam vs memory foam...it definitely feels like memory foam. It leaves the classic indentation where you have just been lying. People that are used to memory foam will most likely love it, if they like a plush feel. I, however am not and didn't like feeling stuck. I used Costco's return policy with absolutely no problems. They did just what their policy stated they would do.
We were hesitant to buy a foam mattress. This one sleeps cool, very comfortable. Didn’t find it overly soft, it’s a medium support in my opinion. Unwraps and fills quickly. No odor.
We bought this for our toddler who was moving into a twin bed. It is so, so comfortable. He loves it-along with everyone else in the house! Mattress was easy to unpackage and was ready to go in moments after expanding. Would highly recommend-such a great price! Would certainly purchase another when needed!
We purchased two Twin XL a couple of months ago for our adjustable twin frames. They are supposed to be medium firm but would have to disagree and lean towards soft. As of yet I have not noticed any defects and I will have to take a closer look and report back. The mattress is too soft so not sure what I will do.
Very comfortable. Great price
I bought this mattress for my 15 year old grandson. He absolutely loves this thing!! He said he is sleeping so much better, and he wanted us to come over and try it ourselves. He was right. It is extremely comfortable.
My husband and I bought this mattress 1 momyhsgo after sleeping on the same one in a spare bedroom at my friends house. It’s the perfect mix of firm with some give. First time my husband and I have been able to agree on a mattress!
I bought the Serene Medium foam mattress a few months ago, after I moved into a new house, for the guest room. I had originally bought an I-comfort mattress and box springs for my master bedroom at a furniture store and could not get a full night sleep on it. This mattress cost one third of what I paid for the one in my room and it is just so much more comfortable that I have moved it into my room and the guests will have to make do with the other one. The Comfort Tech was advertised as not too firm and not too soft. In a few words, it is Just Right.
We bought this for my son. It is firmly supportive and he loves it. I was thinking about purchasing the firm mattress for my husband and me, but the medium is firm enough. I have sat on it and it doesn't sink, or leave a lasting imprint. My injured tailbone wasn't bothered. We highly recommend this mattress.
Very happy with the mattress, process and delivery.
I bought this abut a month ago for my son, he loves it!
I love this mattress. It's firm but not hard or uncomfortable.
We received our comfort tech on December 8th, and have had the best nights sleep ever. The quality and comfort of this mattress goes without saying. We are full time RVers and travel a lot so a good night sleep is extremely important. All we say is this is the best mattress we have ever owned.
Bought it for my son. So far he is happy with it. He said it keeps him cool around his body. So, he sleeps well.
When I first opened the mattress, it comes flat with the air squeezed out, it seemed way too soft. One day later it was perfect so don't be upset at first. Costco had this on sale which made it even a better deal.
Mattress unfolded nicely, little initial odor. He slept on it right away and is quite happy to have upgraded.
We bought our king and my daughter loved it so much she bought the queen and loves it!
I had really good sleeps on this mattress.
Purchased September 2018. Delivered in about 1 week. Unpacked left open to air out Then put in bed . It’s great my son loves it !
Very good quality
Bought this 2 weeks ago for my youngest son He loved it because he used to have a back pain of the old mattress, Firm foam made him fall asleep easily. Thanks God we got it
Provides firm support, especially at the edges, while supporting my back. This mattress is a good choice for "side sleepers"
Bought this last year for my camper, and now I have them in my home. Very comfortable, Love it !
The mattress arrived in a box all rolled up and sealed. We rolled it out on the trailer bed board. It is not at full height right away but within a couple of hours it was perfect. I did buy a good mattress pad to protect it. It is firm, not hard though. We are both big people and I was worried about the past purchase we made of a foam mattress that we sunk into, making it hot and no support. All my worries about purchasing something sight and touch unseen were alleviated knowing we could return it. No risk here The first night we both slept very comfortably. No sinking in. No sore pressure points in the morning and not hot at all. This bed is as comfortable as our bed at home yay!!!
I have bought these mattresses on 4 separate occasions. Eveyone who sleeps on them loves them.
I bought the bed three weeks ago and the mattress is very comfortable to sleep on!
Needing to replace mattress in newly purchased Motorhome and without being able to try it out first we were very pleased that 1.shipping time was as stated, 2.mattress is quite comfortable as well. Would do it again if need be.
We are very pleased with this mattress. We purchased it for our family bunkhouse and it is working very well in that setting. We have recommended to our daughter already. Seems like a very good value for the money.
Have only had mattress for a few weeks, seems to be comfortable, and nice for the price. was easy to open and after just a few minutes was ready for use. Time will tell how it will be long term.
Bought two of them for my daughters about a month ago. Very happy with them. Great mattress for a great price.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
This is absolutely the worse mattress I’ve ever tried to sleep on.Only had it a few months and it’s killing me ,toss and turn all night and can’t get comfortable.Its pretty bad when you can sleep on a motel mattress but can’t sleep on your own. I get up sore and feel like I’ve been fighting all night,lm looking at other mattresses but don’t know what to buy ,I don’t think any of them are any good and you pay a big price for them.Im really disguised!