Browse Sleep Science Customer Reviews
NEEDS GOOD FOUNDATION - dont use bunky board!
We bought this mattress over a year ago...had no idea that they sold a separate foundation. Spent months replacing the bunky board we got from Crate and Barrell 2 times and dealing with back pain, even called the mattress mfr. The mattress mfr said they recommend their foundation instead of bunky board. Ordering it today, hopefully it will take care of the problem but paying $50 more than if I bought them together from the start. They need to update the description and recommend the foundation if they don't buy it separately OR don't even sell the mattress alone. Description said it needs a 'solid' foundation...what does that even mean? I had a hard time trying to find a bunky board that is solid wood from many retailers. Crate and Barrel's new bunky board is made of compressed cardboard! A painful process, but I like the mattress.
View More Reviews Works well for us
The mattress is definitely on the firm side but we both find it about right. After 11 months, the bed seems to be wearing very well... no signs of change in feel or shape. The adjustable bed is used in zero gravity every night for one of us and not used at all for the other. The adjustable bed works well for back sleepers but not side or stomach sleepers.
Six years later, we still love it!
This bed is the best we have ever slept on, even 6 years later. We have the queen, and now want a Cali king (we now have a dog sleeping with us), and will be buying another one of these latex matresses from Costco. This one will go into the guest room, and it looks brand new. It has not settled or sagged at all, even though it is used every night, by 2 people. It is NOT hot, either. The memory foam mattress we bought from Costco first, was hot, however. So we returned the memory foam and got this latex mattress. We are so happy!!!
Not so great!!
I did what i thought was plenty of research before i bought this bed.. I've waited a full year to try and get used to it, and kept telling myself and my spouse it would get better. Not only was it hard and uncomfortable but, from 3 months on, it had big depression on both sides. It seemed to get worse , not better! The only good thing is i bought it from Costco, so they agreed to take it back, no problem! Yea Costco!!
very good customer services
I bought this bed on July 7, 2016. It was my first Costco online shopping. As in warehouse shopping, the online service was very good. The delivery company did not call me to confirm the delivery time but Joshua and Carlos did great in the delivery of the bed and setting it up. Brandon at the distribution center was excellent. I could test the bed before the purchase. The latex mattress feels cool in summer compared to other types of mattresses. I hope I enjoy my bed for many years to come. I love shopping at Costco!!!
Super Comfortable; great support
I've purchased 3 of these mattress so far. The first one about 3 years ago, then another one the following year and another one a couple months ago. the first one was in a guest room and the other two were for two of my kids who loved the bed when they slept on it while visiting!
Helps with my back
I bought this bed over 2 years ago, maybe 3 years now. My husband was a reluctant buyer, because we are only early 40's :) He thought adjustable was for the nursing home. But he had enjoyed it just as much. It hasn't helped his snoring, but he enjoys the leg elevation and massage features after a tough day or workout, and elevation of his head when congested. I have had a couple of back injuries from car accidents, and sleep considerably better on this bed than ANY OTHER!! We had a memory foam before this. This is NOT memory foam. Memory foam sinks in with your weight, then when you turn over you fall back into the rut you created. Ours was also hot. This foam doesn't radiate heart back at you. I love that! It doesn't sink in. It has great support. It is nice to be able to sleep elevated without getting up in the middle of the night to prop up or go to the recliner. My bed sleeps just like it did almost 3 years ago. No sagging, indentions, or soft spots. It does creak a little when adjusting, nothing a little wd-40 can't fix. The base and massage features still work like a top. No problem! Good buy!
L-O-V-E IT!!!!!!!
Purchased and received this split King organic mattresses with adjustable bases on April 8th, 2016. What a great product! Both my husband and I absolutely love our mattresses! The adjustable bases fit perfectly inside our existing bed frame, and the mattresses are sooooo very comfortable. I have always been a side sleeper, but no more! I'm able to easily sleep on my back now. Since I am a professional singer, this is a real plus for me. Also, the adjustability allows me to (among other things) raise my head ever so slightly to allow for sinus drainage as well as legs for additional perfectly tweaked comfort. The mattress cover is soft and also feels luxurious. A 3 inch layer of softer 19 ILD natural latex perfectly compliments the firmer 32 ILD layer underneath it to softly cradle with no pressure points yet support my body superbly. Adjustable base works great. Fully articulates for customization. Zero Gravity pre programmed position is heavenly! Don't wait. Buy this now!!! You'll be glad you did! Great price and great product. Thanks Sleep Science - Well done!
Wonderful Bed!
We got this bed a couple of months ago. It is very comfortable. Unaware another person is in the same bed. Mattress is fine for us, not too firm and not too soft. No odor.
Delivery company had great personnel.
One side had a control box (located under the bed) that failed in the first few hours. Costco called the company and we had a new one installed by the company in a few days.
I would suggest going to check out Dreamfit mattress covers (they come in twin xl and their kings sheets (2 twin xl bottom sheets with one King top sheet. Their bottom sheets and mattress covers have extra elastic straps to hold the sheets in place. I found these after much research. They stay in place great. Love my bed!!
Comfortable..natural latex adjustable
The mattress delivery was great..even on time. The mattress itself is nice ...no sinking in like foam. Soft and supportive. The adjustable base is great. I do wish the lights on the remotes would come on before you try to poke the right button. Zero gravity setting is awesome!
Very comfortable
Its very comfortable. Firm for support but not too firm. My wife & I think it is the best mattress we have slept in. No smell at all.
It's SOFT, not 'medium with a bounce'
Disagree with the SUBJECTIVE product details 'Sleep Science comfort scale: medium with a bounce.'
There is missing objective ILD firmness scale info in the product details. For me, 5'3 and less than 120 lb, this is surely a soft latex mattress. In general, The 'soft' designation corresponds to an ILD rating of 19-21. The ILD rating for the medium range is 24-26. After digging yourself, then you find this mattress has ILD 19 on the top 3 inch layer over another 6 inch of 32 ILD.
Terrible
I had the same mattress in queen. It was wonderful so I decided to buy the same in King and it is awful. The bigger size has no support in the middle. So the sides feels like the queen, but the middle sag tremendously and therefore gives no support at all. After 2 years of back pain, I have finally enough money to buy a different one. This was so disappointing because I still have the queen and still love it.
Sleep Science Queen, 2019
For a mattress that is above the norm; The 10" pad is very supportive of a 260lb man. A Very dreamy firmness and this mattress is easy to lift the corners during making your sheet fit well. The overall weight is about -85-88-lbs, and ladies are able to shift the full mattress with easy. Upon receiving the purchase, the unit did not smell of any odd chemical fumes, and We just enjoy the best sleep and naps of our Year. . . . The value in a modern mattress is a good investment, and the quality will provide a good 15 years span to your resting world.
Was Ok but then 4 Years Later
This was great at first. It was very firm which we loved. It slept a bit hot but we made adjustments and got a wool topper. But now 4 years later-I am waking up throughout the night with shoulder and hip pain. After some reading I find that memory foam can 'soften' and lose support. I am so annoyed that after 4 years my mattress is failing.
I bought this Mattress 2 weeks ago...
I bought this Mattress 2 weeks ago, it came on time but the mattress is not inflated to 10 inches. The cover is still have baggy and feel like missing layers
good value, but edges too soft
Bought this model from Costco a few years back. One big reason I chose this one was the design included firm(er) foam edges (that you can't feel), but they help the edges not just compress to nothing when you sit on the them - and it really works. Fast forward to last month, bought another of same model for guest room. While new cover is nicer, mattress is a little softer and... no more firm sides. ;( Yes, the description shows a drawing that shows it still has foam wedges along the edge, but the design has changed so they look smaller, and are definitely not effective. Sides compress down to almost unsittable level. Returned and will replace with (sadly) one that has more robust edge support. Guess Sleep Science figured out what the 'money' feature really was.
Great!
After years of suffering from a traditional mattress, I was ready to make a switch. It took a few weeks to get used to, but I'm so glad I bought this mattress. It is very comfortable!!
Worst mattress ever!
I bought this mattress a little over 2 years ago and it is the worst I've ever slept on. I have had back issues ever since, and thought it was due to the fact that I picked up playing golf right around the same time. After traveling for work over the past year and a half, I realized my back is always fine as long as I'm not sleeping in my own bed. A friend just told me Costco would take it back so I will be returning it ASAP.
Uneven
I’ve been using this mattress for about 7 weeks. It seems to have a ridge in the middle, and it feels uneven to me. This is our third 10-inch Sleep Science mattress, and the first to feel uneven.
Fantastic SLEEP
We have 3 Sleep Science mattresses now and love them. We sleep so sound and deep. We feel great in the morning
Our backs are thanking you, Sleep Science
We've been sleeping, and I do mean sleeping, on this mattress for six weeks now. I was in physical therapy for my back when the therapist asked me, "Could it be you need a new mattress?" I came home, looked at our Sleep by Number and decided we did.
On the firmer side, but love it
We purchased this bed over 6 months ago and I waited to do my review to see how it lasted over time. It was a bit firm for me (a side sleeper) but my husband liked it. We purchased a three inch foam topper a few weeks later and it really helped with my shoulder comfort. Between the topper and the mattress, I sleep so well!! We are very happy with our purchase, would recommend for someone who likes a firmer mattress.
BEST Night's Sleep
We purchased this for my 6'5" son in college because he had the 3rd floor loft up a spiral staircase and we could not get anything up the stairs. This mattress comes condensed, in a box. We had no idea what a great mattress it was until we visited and stayed in his room and could sleep through all the FSU football weekend noise! Since then, we purchased mattresses for our two daughters and two more for our beach vacation rental condo. We have had 3 couples so far that rented our condo and actually ORDERED the mattress while they were still staying in the condo so that it would arrive at their house before they returned. That should tell you how good this mattress feels. It's firm, but not too firm. It gives great support. If this mattress only lasts 10 years, for the price, and the quality sleep we get, it's priceless! Come stay at our direct ocean, corner condo and try it out while you enjoy a New Smyrna Beach, Florida ....call it a "research trip"!
Great mattress and great customer service!
I ordered this mattress from Costco and before I had even received it, I had a letter from the company to thank me for the purchase and contact information should I have questions or problems with the mattress. I have been using now for a week and really like it. I am a side sleeper and this is perfect for me. I would not hesitate to order another when I need one!
Very comfortable, great price and it didn't smell
This was the second Sleep Science 10" foam mattress we've bought and it is even better than the first one. (Usually memory foam mattresses outgas for a few days after being unpacked, but there was zero odor this time.) We bought it for our guest bedroom and we still have the six years old mattress in our master bedroom. The Sleep Science memory foam mattresses are the best value in memory foam for price and performance over several years. We miss our mattress dearly whenever we travel and sleep on hotel/motel beds. We are 100% satisfied with these Sleep Science memory foam mattresses and recommend them to everyone!
My guests love it
Had guests in for 10 days and they were delighted to have such a comfortable mattress to rest on while on vacation. The mattress was reported to "hug" their bodies and it appeared to have great recoil to it's original state after being vacated for a few minutes. Would suggest it for a guest room.
Great bed for our guest room.
We bought this bed for our guest room, because we enjoyed the bed we had bought 2 years ago for our own bedroom. Sleep Science had a great mattress. Thank you Costco!
great mattress
hypo allergy , firm mattress exactly the that I want , at same time soft enough to give me excellent sleep .
To soft
I already returned to costco. It is listed under firm and it was very soft and spongy. Its great if you like a very soft mattress
Exceeds expectations
I knew I would get good quality beds at Costco. We bought queen plush & wanted 2nd bed to be firm. Very happy.
GOOD BUT CAVEAT
Early indications are this Sleep Science mattress is a good product. However, there is an important CAVEAT: Sleep Science memory foam mattresses must be supported with a solid base. I purchased a platform bed from Costco with the mattress. The bed had slats as support. I was told by a Sleep Science Rep that I would need a 1/2 inch thick piece of plywood to properly support the mattress. I had two bad choices: 1. Try to (re)box a 78 pound bed and return to Costco. 2. Buy the plywood, have it cut to fit, and, somehow get it home. I chose the plywood. What a hassle. While I recommend the Sleep Science mattress, I caution not to buy platform bed with slats to support it.
Too hard!
Bought this Queen Sleep Science from Costco in June 2015 for a summer home. Read all the reviews and thought it would work but it's just too, too hard. Cheaper guest bedroom mattress is more comfortable! Awake with pain every morning. Finally added a memory foam topper last year to make it bearable, but we're replacing it now - Year 3 (total sleep time slightly more than 12 months!).
A little dissapointed
Despite waiting a over a month, the corners of the mattress never filled out to be fully 'square'. Instead they round off and don't fill the mattress cover completely.
Son LOVES this bed
Even more than a year after ordering, our son still comments on how he loves this bed.
Very comfortable
We weren't sure buying a bed online & in a box would work out for us, but we have been very happy with our new mattress. At first, it feels really firm, but then it gives way so that hips, shoulders, etc are cradled. I am amazed at how light the mattress is, too. When making the bed, it's super light when picking up the corners to tuck in the bottom sheet. I thought it would be really heavy, like other memory foam mattresses. Overall, we're very happy with our purchase.
My back feels good!
The bed is the perfect firmness for my back. I am able to wake up without pain. Costco shopped it very quickly! Thank you!
Poor quality, sagging/sinking in just a year
I bought this mattress 5 years ago. I researched extensively to find a firm mattress and based on good review I bought this. People shouldn't review any mattress until they use it for at least a year. Many reviews here written are just after a week or few weeks. Most of the mattresses would feel nice when new. The real test starts after a year. We loved this mattress in the beginning. Perfect amount of firmness, edge support, no hot flashes etc. After a year it started to sag n sink. We're not even large people I was 135lbs and my husband was 160 lbs. I started to wake up feeling really hot and back started to hurt. In just 2 years this mattress was really uncomfortable and some how we tried to manage it with some toppers but nothing worked. Edge support is gone, foam is of very poor quality. It has actually caused me severe back pain. I do not recommend this mattress. This is the first product from costco that I really really hate.
Worse mattress ever
We bought this mattress thinking it’s firm . Backache started after first sleep on it. Called Costco to return. Costco return good , mattress bad bad.
No bone pain with this mattress!
This is my third Sleep Science Mattress. 1st was a 13” Queen which I gave to friends after I had it 10years. I had to downsize. They still say it is the best mattress they have ever slept on. The 2nd was a twin which was better than other conventional mattresses but I went on to this 10” full size to get back the 3” wedge support all around and it is a much better mattress. I suffer from bone pain and with this mattress I do not have it. The only Con to these mattresses is that they are warm so if you live in a hot climate consider that. If you live where it is cold it will make it an extra plus. I will buy another when this one wears out which I don’t anticipate happening any time soon.
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