Cocoon's Owner Satisfaction

Cocoon's Supportiveness

Cocoon's Durability

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Englander's Owner Satisfaction

Englander's Supportiveness

Englander's Durability

Browse Cocoon Customer Reviews

Cushy support - Mince Pie

Just what I expected but I might need to exchange it. I bought the soft mattress. It feels like foam on a rather firm, supportive mattress. Sounds ideal for a side sleeper, but I'm waking up a bit sore in lower back. Honestly, it could be my medicine dose. I have to do a good trial with better pillows, regular dose of my medicine to be scientific. Arrived a day early. I managed to unpack it on my own. I'm a short woman with back pain and I didn't hurt myself unpacking it. It would be super easy for two people. I'm very happy i can exchange it if i need to.

I No Longer Wake Up Every Couple of Hours! - Suzanne L.

The process to buy the mattress was so painless. It was so much better than stepping foot into a mattress store - I will never do that again. My husband threw his back out and we desperately needed this new one. So I called customer service and told them what happened. They were SO helpful and actually over-nighted the mattress to us so my husband could recuperate faster. I am very grateful. One thing to note - even though we have the "soft" version, it is much firmer than what I was expecting. It's not one of those foam mattresses than can be difficult to move around in. This definitely has a good amount of firmness to it. Even my husband, who loves a good, firm mattress, says this is great for him!

No more pain in the morning - Jeff

For the first time in months I wake up rested and NO back pain.

Very comfy - Jen

Still enjoying a great nights sleep on this mattress! Seamless process from selection to delivery to set up.

Love our new cocoon! - Angela Donnelly

Delivery was timely, package was easy to open, mattress came to life immediately. Our mattress is firm and comfortable. We love it!

Amazing bed - Dani

The morning after sleeping on it, I got out of bed and starting saying, "My back hurts." As soon as I said it though, I realized it wasn't hurting! I was just so used to complaining about my back hurting that I did it automatically without even thinking. It keeps me very warm a night!

I'm diggin it - Khaleesi

I've only had my mattress for about 2 weeks now but so far I'm happy with it and am definitely sleeping better. It really is more firm than you would expect out of a "soft" mattress but it's actually what I prefer. I feel like I have more support that way. My best friend has a Leesa and my Cocoon is definitely a bit firmer than hers. I've bought foam toppers in the past and they never held up over time. I am hoping this foam mattress doesn't let me down. I have to say it is a really good deal compared to other bed in a box companies out there and the reputable company name sold it for me. Of course the great reviews helped too ;-) I plan on updated my review in the future to let you know how it holds up over time. Good luck, friends!

Ordering them for every room - Laura

We love, love our new Cocoon mattress and foundation. I don't want to get out of bed! I'm now ordering them for our son's room and our guest room, too! Great customer service when I reached out with questions.

Just what the doctor ordered! - Harry H

What an awesome mattress. The only thing I would suggest re: the cocoon would be to unpackage/wrap it on the floor completely before putting it on your bed frame. You have to take it off to get the last wrap off anyway.... Money well spent, very worth it, we will see how it holds up in the next few months before we come back to update our comments.

Nice design and easy to handle - Huan

I just wish it is firmer. However, the piece is not firm enough for me so I have to return it.

Best money I've ever wasted! - Josh P.

This bed is very firm. From my personal opinion, I would give this bed a 7.5 out of 10 on a firmness scale. This bed causes me to wake up with back and neck pain, that I did not get from my older SPRING mattress. As for the "chill" cover, it does make the mattress feel a slight bit cooler to the touch, but after 15-20 minutes of laying in bed, you can kiss that coolness goodbye!

Enjoying a good nights sleep - Sleeping Better

Thanks for the great bed.

A better nights sleep. - Randy V.

The Chill Soft mattress was a great purchase, as it has given me a better nights sleep during the day, as I work nights. I have had problems with other mattresses, due to back aches from work, but the Chill Soft has helped ease my back pain. The Chill Soft does seem to sleep cooler than my old mattress, though not as much cooler as I wish it would be.

WE LOVE IT! - RITOG

I bought 2 twin for my kids and they loved it! Firmness is just perfect. We currently have a Serta bed that we paid over 2k, some spots in the bed are now too soft and the edge support is really bad. Tried to claim for warranty but it seems like they're doing everything they can to not cover it. NO MORE SERTA FOR US!

Cool and FIRM - Kari

The mattress is very comfortable and keeps my hot sleeping husband cool as advertised. It is on the firm side of firm but otherwise we are completely happy with our purchase. The delivery and set up were super easy, too.

Sleeping Beauty - Eric C.

I am a very sensitive sleeper, but once you lay on this bed you go off to wonderland! Usually, I get up several times during the night but with this bed, I'm dreaming and or sleeping until morning. The con is sometimes my ears or shoulders are little sore from being in such deep sleep but your body gets used to it and adjusts. Now I can't sleep on anything else. What am I going to do when I travel now?

Easy and Comfortable - Side and back sleepers

Mattress arrived on time and was easy to open and set up. It is very comfortable both for me and my husband.

Love it !!!!!! - Mark arnold

Wish I would of bought one sooner . Haven't slept this good in years!

Love is sleeping on a Cocoon - Sleeping like an Angel

So easy to purchase. So easy to unbox and unpack. So easy to place on a boxspring. So easy to sleep on from the first night. My Cocoon is the best bed purchase I've made.

Not a 5 because.. - She's So Sensitive

Great mattress and I feel the wooden slat in the foundation.

Restful sleeping - Idongacha

First night was kind of rough but I think my body was adjusting to the new bed. After a few days of breaking it in I found that I'm more refreshed and limber with no more back pains. I would recommend this bed to anybody who's in the market looking for one.

Great mattress!! - amanda c

I love everything about this bed super easy to put together and the mattress is so comfortable. I got the chill king mattress best decision, I couldn't be happier!

No more pain - Josie

This is my third cocoon mattress. I initially purchased one for myself a year and half ago, I love it so much that I bought my mom a cocoon classic and a cocoon chill firm for a dear friend who was having back issues. They both love it and their aches and pains are gone. To top it all, unparalleled customer service.

It's a great bed - CLK

I purchased this bed back in March 2017. It's now November. I love this bed now but I didn't love it when I first purchased it. I felt it was as too hard even though it was the soft version. However, my husband really liked it so instead of returning it, I bought a memory foam topper. That helped immensely. I now get amazing sleeps. I would definitely recommend this bed. The price was good as well as I had a coupon for $100 off.

Loved the Coolness - Angela H.

The mattress cool at night. It is also very comfortable and great on my back.

Almost perfect - Maura B.

Great support. Keeps me cool and comfortable. Best purchase I made last year. My only criticism is that the edges of the mattress are strangely too soft, softer than the rest of my firm mattress. It is too easy to slide off the edge when one sits to put on shoes. Otherwise, best mattress ever!

The most comfortable bed in the gouse - Alison K

We recently got the cocoon soft mattress for our daughter. It is hands down the most comfortable mattress in the house and is great during story time.

A great night sleep, finally! - Sleepy One

Love how cool my mattress stays and its amazingly comfortable that i don't want to get up in the mornings.

Love it! - Sleeping Beauty

Our new bed is so comfy! I have been happy with it since day 1. Ordering was so easy and so was set up. I will definitely buy another one for our guest bed.

nice but it smells - I hope it works out.

I like the bed, but unfortunately it smells pretty bad hopefully the smell does away. I slept on it the first night and the next morning I felt dizzy. maybe it was the weather outside or something, but it could of been the flumes from the bed. I would suggest to anyone who buys this that they put it in a room after it has expanded and let it air out for a week. who knows maybe two weeks. I ordered a firm mattress, but maybe I should of ordered a intermediate. I don't get into it and say aww that is so comfortable.

Super comfy and super affordable - Flo

It was so easy to get this delivered to my new apartment and I didn't have to wait for delivery men. The mattress is comfy and afforable.

So comfy! - Kari H

It took a bit to get used to the difference in a foam mattress compared to a typical spring mattress. After the initial few nights of getting used it, I can't wait to crawl into bed at night!

Finally a good night's sleep! - John

We always purchase a firm mattress and this mattress is the firm we desire! The customer service agents are very helpful in answering any questions before purchase. It shipped quickly and was easy to set up. Thank you Cocoon for giving us a good night's sleep!

Soooo comfortable!!!!!!! - Snuggled in---in Kansas

The way it's made and the ease of ordering and receiving it. The thickness is great, easy to get in and out for an elderly person.

Most comfortable nights sleep EVER!!!! - Raescar1

I Love that I feel like I'm getting a full body hug while I sleep! Not too firm, not too soft, a perfect snuggle!! Love it!

"Best Guest Mattress" - every guest - K. Hillestad

I bought this mattress to put in my spare bedroom. Since purchase, I've had a few guests stay over and tell me how great the mattress is and that they were surprised I sprung for one of those -pedic mattresses that cost so much money! I tried the mattress out for myself one weekend, and decided to order a King for my bedroom. I usually toss and turn at night, but woke up in the same fetal position I laid down in the night before.

comfortable - Cathy

a comfortable mattress but soft feels too soft to my standard. Would be better if there is another choice between soft and firm!

Over the moon happy w/ my Cocoon! - Miami Beach sleeper

The delivery process, unfolding and making the perfect bed to fall asleep in....I love this mattress and really pleased with the right amount of firmness for the "firm". Not too hard, and definitely not too soft--just RIGHT! Thank you Cocoon for making my nights better :)

Finally a great night's rest! - Defiant

Comfy. Sheets don't stay on well. Best sleep I have had in a while. Don't have to have my back popped back into place every day anymore.

LOVE THIS BED!!!! - Lee S.

Bought this bed after doing extensive research on different brands. The Cocoon bed came out a winner, far ahead of the others. My Cocoon bed was delivered promptly and set up a super easy. This is hands down the best bed I have ever slept on. I love this bed!

Browse Englander Customer Reviews

Few months in, started sagging

I bought a latex Englander pillow top bed about 6 years ago, in the store it was super comfortable but after I got it (Queen size) and had it for a few months it started sagging. I only weigh 143 and it shouldn't do that. Within a few years it was awful. When it became horrible, I called them and spoke with the customer service team, I sent pictures and documented how bad it was. The bed I had was discontinued, and they actually replaced it with a top of the line pillow top mattress--it was their best model, and probably about an $1800 mattress. I was thrilled, now 6 months into it--I have to turn the thing constantly to avoid the sagging. It is almost as bad as the other one and I completely hate it. I bought a new bed this week. I really wanted it to work out but these are just not great. I can say their customer service was excellent, but I would never recommend these. They aren't cheap and they are so uncomfortable--I can't imagine 2 people on one that weigh more than me.

Started sagging in eight months

We spent $1150+ on an E-gel, cool gel technology Queen, and after about 8 months it started to sag. Englander sent someone over to check the bed and we were told it was 'expected' wear and tear - I'm furious - less than 2 years old - absolutely awful and I am doing everything in my power to spread the word everywhere on the net about this company and their expensive, sagging mattress. :( My $400 mattress was more comfortable after 6 years than this one. I feel bitter about the amount of money and lack of accountability for poor quality, poor durability and crap customer service. Anyone know how to launch a class-action law suit against these clowns?

Bought in the 90s -- still good!

I bought an Englander mattress in December 1996. It was a double-pillow top queen sized mattress with the matching box spring. It is only now that I am thinking of replacing it with a new mattress. I am thinking about a memory foam mattress. This model was the best one that the store carried. For the entire time that I have had the mattress, it was wonderful and very comfortable. The only reason that I am want to replace it, it because of its age. It always had a protective cover on it.

Cheap and good

Just bought a englander capri. Queen size for $396 after tax. So far so good

Best mattress I ever owned

Had a Queen pillowtop for a month now. Absolutely the best Mattress I've ever owned. I saved hundreds of dollars and would recommend The Mattress Outlet and Englander Mattress to anyone that wants a great night's sleep. You do not need to spend thousands to be comfortable. I am completely satisfied with the product.

Love it

We bought a englander back in 05 and have been happy every night since. I feel like I am sleeping on a cloud. Not sure the model but it was about $1200

Worst ever

I bought an Englander Ultimate Visco Pillowtop, expensive, the store went out of business and I am stuck with the worst mattress in the world, it is only two and a half years old and has two holes one on each side and a hump in the middle, pleople learn from my mistake do not buy this mattress.

Biggest ripoff of my life

Do not buy an Englander mattress. The biggest ripoff in my life of 56 years is the Englander mattress. Only 6 months ago we bought one for over $800.00. I have been sleeping in a hole for 3 months now. Tomorrow i will cut it in half and transport the halves to the wholesaler where I will glue them to the sidewalk in front of the store.

Durability -- NONE

Bought this mattress three months ago and it has a giant hole directly in the middle of the mattress. I am not a big person and can't understand how normal sleep would ever cause something like this to happen. I am so disappointed and all I want is a new mattress, but the store said that the sale was final. I was jipped out of hundreds of dollars.

My back aches and the mattress is falling apart

Six months in and I can't even sleep in this bed because the bedding itself has entirely degraded. I am not a sensitive sleeper and would gladly sleep on a couch any day, but this bed has turned into a painful metal mess. I can't do this to myself.

Constant pain and sagging

Bought this bad a year ago and have been in constant pain since 2 weeks in. The shoddy crafstmanship is unbelievable. Buyer beware!!!

Everyone loves it

I purchased my mattress by chance from an store that was going out of business in 2007. To this day everyone that comes to visit brags about the restful night they get. Nothing but snores from the guest bedroom. I brought my second one, replacing my mattress with an Englander, now I have two. I hope my second one last as long as my first one.

I purchased a king sized mattress

I purchased a king sized mattress and box spring January 2014 - from Beds Beds Beds in Crestwood, The mattress is an Englander Mattress OAKVILLE FM is what is on the tag. I emailed Englander Bedding twice and got no answer - I will try calling the company directly later today. The mattress is lumpy my spouse and I weight about 137-150 each so there is no valid reason why the mattress should be lumpy. I don't know if this complaint will do anything but I quite unhappy with the mattress (the box spring appears ok). I keep hearing Englander mattress stands by their product and so far no response. The mattress before we see that it is lumpy in 3 spots is a firm mattress and we both got a good nights sleep.

Englander Geneseo

Mattress has been sagging for 3-4 years now, and it is only 6 years old! I only weigh 135 pounds! Wake up stiff and sore. Just bought a big name competitor's mattress/box springs and guess what -- all my aches and stiffness went away.

Sags in the middle after 4 months

Bought Englander (hampstead model) mattress. I am a smaller than average person and it started sagging in the middle. Every night I end up rolling into the center. Back and hips sore. Contacted customer service twice several months ago and no one ever responded. Will never buy this brand again. I will check the listings from Consumer Reports before I buy another mattress. Thought this would be better because it was a made in USA company.

Horrible Mattress!!

We purchased this mattress after being told this is a "commercial hotel" brand. We knew w/in the 1st week it was not for us. Very hard, most uncomfortable mattress we have ever owned, began to sag after "one" month. I went to the store we purchased from 3 times, I was told by everyone I spoke to "sorry we can't do anything about it" or "you have to call the manufacturer" or "just lay on it more" . The manufacturer sent a bunch of forms to complete but if it did not sag to their "inch" requirement it did not qualify to return. Any sagging that soon is not good, still uncomfortable, we have regretted this purchase of the ENGLANDER mattress & would not suggest you purchase one at all!!

Sagging less than a year!

After only a few months my full size bed began sagging in the middle. It's the Englander Hampstead model. I'm 140lbs, athletic. Now I wake with back & hip pain (combo sleeper- I change positions through the night). Contacted the manufacturer twice with zero response. The box spring is very cheaply made. Horrible waste of money. Now checking reviews before I buy another bed. Will not purchase this brand again. Never had a bed fail in such a short period of time.

Sagging at 5 months. NOT Good

After 5 months from purchase my mattress started getting a depression in the middle of the mattress, AND a big depression on the side of the bed. And which started causing me back issues due to sleeping a bed with defective support.