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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Zinus has been in the furniture game since 1979, selling extremely affordable furniture. They have used that experience to craft a solid Consumer Affairs accreditation and also online customer experience. They make three different mattress lines -- iCoil®, Green Tea Memory Foam, and Gel Memory foam varieties, all of which are extremely low-cost, which can be a big draw with customers--though there have been some recent allegations of defective materials by some customers.
Based on our aggregated reviews and our scoring method, we recommend Zinus in this match up!
See Our Full Review of Zinus
Understanding customer feedback can be a great relief when spending hours searching for the right product. Customers, sadly, don't always have positive remarks about these mattresses. Some are very satisfied with the feel, but others report discomfort. If you are considering buying, there are more details about mattress specifics below.
Some reviewers feel good amounts of support in these mattresses, but others have been less than pleased. For those that already have aches and pains, do some added research before purchasing.
These mattresses have mixed reviews when it comes to edge support. Some folks have reported good amounts of comfort throughout the mattress, but others had problems with sags on the side.
Getting a long-lasting mattress is awesome, and when instead our new mattress causes us pain after a year, this is the worst. However, finding lasting comfort nowadays is a real challenge. With more products available than ever, some brands are sacrificing quality. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. It doesn't mean that durability issues will happen to you if you buy one of these, but make sure to read up on the warranty and return policies before buying.
Some customers report feeling comfy, but others reported discomfort with their mattresses. Despite those that are cozy, this means that these mattresses have lower than average customer satisfaction. If you are considering one of these mattresses, make sure to read on for more information.
Having a supportive mattress is important to those of all body types. Even if you like a soft or a firm mattress, a mattress that keeps your body properly aligned is very important. Most reviewers report that these mattresses help provide that kind of support.
Lots of folks are looking for mattresses with good edge support. These mattresses are strong in the edge support category, which means that sleepers report feeling consistency in support near the sides of the bed.
Bowling Ball & Density Tests
The bowling ball test is a fun test to measure the firmness of the mattress and it does well measuring even support. These mattresses offer positive support throughtout the mattress.
Customers gives these mattresses mixed reviews on lasting comfort. We are all on the hunt for mattresses that are going to last 10 years or more, but sadly, not all mattresses will last as long as you would hope. If you are considering buying a mattress with mixed reviews on durability, make sure to take an extra look at the policies on return to make sure you are protected.
Check the Prices For Zinus: Get Today's Prices
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
I've been sleeping on this for about 2 weeks now, and I'm kicking myself for not buying sooner! Very cozy.View More Reviews
I purchased this bed 9 months ago and just turned it over to find mold all over the bottom of the mattress. It could only have come from the mattress because there isn't any mold anywhere else in my entire home. The company refuses to do anything about it saying it could be from an outside source. But how could the mold only be on the mattress and not even the box spring or anything else? I don't know how long there has been mold but there is a good amount so obviously a while. This has been making me sick and my allergies horrible. Last night was the first night without the mattress and I didn't wake up with a headache, my nose wasn't stopped up, and my throat didn't hurt. I feel disgusted that I have been sleeping on mold and that the company didn't care at all. I wish I never bought this mattress. These pictures show the mold with and without the mattress protector.
well i read so many reviews calling this mattress firm,i will tell you this,an 8 inch mattress goes to about 1 inch soon as you lay down on it,its like sleeping on the bottom of a crater,you feel like you need a step ladder to get out of bed,i am 6ft,200lbs,average build,it just engulfs me ,its like dropping a marble on a cotton ball,the marble has no support so drops til it reaches a bottom,my biggest fear now is when it engulfs me i will disappear from sight,help i been swallowed by my bed and i cant get out!!!
These are great mattress! This is the second one I purchased. I originally had a full size and then upgraded to a king size recently. I used the first mattress for two years at least and I am 140lbs and have no complaint, the mattress is still good and will be used in my guest room. The new king size is doing just fine.
Wow! I am impressed with this bed!
My husband and I have had a memory foam mattress that we purchased eight years ago from Sam's Club, and we have liked it, but we wanted to move from queen to king size. We shopped everywhere online trying to find the best bed for the lowest price. This is it.
Here are the things we experienced:
--NO smell at all. I am sensitive to smells and have asthma. Neither my husband nor I smelled anything. I put my face in the mattress right after opening. Nothing. Certipur is one feature I required, and I say it is valuable.
--Was expanded to 12 inches in less than an hour after unpacking. (Indoor air temp. about 75F. Outdoor about 87F that day.)
--Soft top half, feels like a pillow topper but with support underneath.
--Warm and cozy -- we will save on heating in the winter.
--NO stiffness in our bodies, noticeably no pain in the morning. This shocked us; we thought all memory foam would do that and that any soreness we had was just us getting older. Nope. This bed made a difference in our bodies.
My husband likes firm; I require soft. I am pear shaped and a back and side sleeper, and a firm mattress arches my back and hurts my tailbone, hips, and lower back. I have to have something that lets my booty/hips sink. My husband has scoliosis and lots of back pain and needs support. He is also a belly sleeper and needs support for that as well. We are both VERY happy with our sleep experience! I don't know how this is possible, but I guess it's the "Sleep Master" experience and the beauty of memory foam.
It arrived on time, in a box about four feet tall and wrapped in two layers of compression materials.
Here is our setup after removing the cardboard box:
We set up the box springs (two Twin XL) and frame. My husband handled the mattress by himself, unboxing it, pushing the rolled mattress down the hall, lifting it onto the box springs.
The instructions were simple and clear. We removed the first layer of packaging (which was a white plastic tarp-like material with reinforcement), positioned the mattress (still compressed in a second layer of clear plastic) in the center of the box springs and realized it was folded in half with the wrong side up. At that point, my husband and I had to lift the folded half to position it correctly with the zipper side down, and this was the most awkward part. Once in place, we removed the second layer of compression material. Magic! It started decompressing and was a full 12 inches in less than an hour.
I can recommend this mattress with confidence. We're happy, more-than-satisfied, and well-rested.
I chose this particular model for several reasons. First, it is manufactured by Zinus. Now, Zinus does not have the name recognition of Tempur-Pedic, nor the same high-end reputation, or prices. Various Amazon sellers sell at on of assorted Zinus mattresses under a bunch of names, and they mostly get very good reviews. This model, a 10" Queen featuring 3 inches of memorey foam over "2 inches Pressure Relieving Comfort Foam," on top of 5 inches of higher-density base foam, appears to be identical to other brands that receive 4+ star ratings over numerous sales here. Add to this the fact that this particular listing was both shipped by and sold by Amazon, and I felt I couldn't go wrong. And, of course, my innerspring mattress was 15 years old and needed to replaced.
I received the mattress only today, and have only slept on it for a few hours, and will update this after a few weeks and maybe later. Prime 2-day shipping didn't fail me, and the 65 lb box was dropped right next to my house by FedEx. I handled the box fine myself but it was a little bigger than expected and without any handles, and a lot of people will definitely need help to move it up any stairs, if not move it all. Neatly packed, nothing extra, no cushioning needed.
Some reviews of memory foam mattresses led me to believe they can take 24-48 hours to fully expand from their compressed shipping state. Others caution you to have the mattress at least near where you will ultimately sleep on it before you unwrap it. The second bit of advice is defintiely worth mentioning; mine expanded and unfolded rapidly, reaching near-full dimensions in seconds. After wrestling it of the floor (I should have opened the plastic with it on the platform), I measured its height at 9 inches. Two hours later I found it a full 10 inches high. It is also a full 60 x 80, unlike many mattresses on Amazon that are undersized at 58 x 78 inches. That is a big deal to me - I want all of the 80 inch length a proper queen mattress provides, and filling out standard sheets without them being loose or baggy is a must.
I have not had a full night's sleep as of this review, but I did take a quick nap, which turned into a very long nap. It is comfortable. This mattress cradles me enough, yet is still firm enough to be supportive. Time will tell, but my initial impressions of this mattress are that it will be great to sleep on, and that it is a real bargain.
It is so darn comfortable that I don't want to get out of bed!! I seriously have no idea why I spent $1200 on my previous pillow top that was not even that comfortable to begin with when I could have been sleeping on memory foam this whole time.
There was no chemical smell at all that I could smell. Within 2 hours it was puffed up to full height and ready to go. I was expecting a mattress that was really firm from some of the reviews on here but it really isn't. It is soft and as soon as you lie down the foam melts around your body. I don't think I have had this quality of sleep in a long time. I am a toss and turn kind of person but not on this bed.
For the price you absolutely cannot beat it. I would recommend this bed to anyone, especially people who sleep on their sides. That is how I sleep and usually in the morning I wake up and my hips are in so much pain, but no more!
Just as a testament to how comfy this bed is...my son decided to climb into my bed in the middle of the night the first night I bought it because he wanted to sleep on the new bed. Usually he is up at 5:30. He slept in until 7:30 and even then I had to wake him up! I think I am going to buy one for his bed as well!
Great mattress, true 10" and no smell as other reviews claim to have... Medium firm awesome I let it breath for 8 hrs and perfect, it was ready to go within 2 hrs.
Buy with confidence you won't regret it.
My fiance and I have been using this mattress for a year now with no troubles. For reference, I weigh 130lbs and he weighs 330lbs, so you'd expect some sagging on his side, but we haven't noticed any yet. It's comfortable enough for a good night's sleep, although if I have a cat sitting on me, the uneven weight makes my hips dig into the mattress. For the price, this is as good as it's going to get. Highly recommend if you're looking for an inexpensive bed.
The most comfortable mattress I have ever laid on!!!! Buy it - do not hesitate. Worth every penny and more!!! Small chemical odor but I assume that will go away with time. Super thick. Medium firm.
This is a VERY NICE mattress and a wonderful addition to our guest room. It arrived as promised when the mail carrier drug it across our driveway and left it about 25' from the truck. The box was "solid" and felt much heavier than the 48 pounds the scales said. We used a hand truck to carry in into the bedroom. Having seen the warnings, I carefully opened the ends only to find what looked like a stuffed laundry bag. At first I tried to slip the bag off it but there was too much tension. So I took scissors and carefully slid them between the plastic mattress cover and the cloth bag. As I did it literally popped open on the box springs wrapped in a heavy plastic cover. After taking that off we opened it for the two day "airing out" period that was recommended. There was a mild odor at first that was gone by the second day.
The white cover was opaque so I couldn't tell for sure which side was the top (hint: the zipper goes down). We bought it for the guest room, but slept on it the first night. We didn't want something in there that we wouldn't like. It was EXTREMELY comfortable, and much more comfortable than mattresses costing double or triple the price that we tried. It is not a soft mattress, yet not too firm, but has a comfort that gave us a good night's sleep. The only difference either of us could tell with or without the bed board was that the sides didn't sink down as much with it -- so we left the bed board under the mattress. I suspect it would be almost as comfortable just placed on a floor without any springs.
One VERY MINOR "problem:" It is slightly larger than the box springs. As advertised, after it opened, it was 75x54x8. Full size box springs are 74x53. The 2" extra width is not a major problem and, as shown, is hardly noticeable. It does somewhat affect how much the side squishes down when you sit on the edge of the bed. The bed we put it on has both a headboard and foot board so the 1' extra length is not even noticeable.
I'm glad we purchased this mattress. It is a welcome addition and upgrade to the very old set we just removed from the bed and something our guests are sure to enjoy.
*** I did NOT receive this product in exchange for my review. I am not cool enough for that. ***
I ordered this mattress for my son, who specifically wanted a "mattress I sink into" to replace his aging Sealy "twin mattress that you give to your 8 year old because it was on the bottom trundle of someone's daybed for a decade and was slept on maybe twice but it's from a time when mattresses were FIRM like John Wayne's resolve!"
I did a ton of research. This product has nearly identical branding to three other mattresses on Amazon - identical documentation, identical "composition diagrams", everything. But it's $50 more. Why the price discrepancy? Because apparently Zinus is a real company that actually honors warranties. At least that's what I hear.
As everyone else indicates, this shows up in a duffel bag. The instructions are flat out wrong - it shows up folded in half and upside-down before being rolled up. You have to unroll it, unfold it, THEN flip it over, THEN cut the bag off. The only good news is that since I only bought the "full" it wasn't all that heavy. Then again, I'm a big guy. If you are a teenager or slender woman I would imagine this is not something you'd want to move all by yourself.
Once it's unfolded and inflated (which took about 24 hours to reach full firmness and regain its shape) it is a mattress sized (and shaped) chunk of memory foam so moving it around is unwieldy, but no more so than an actual mattress.
It is EXACTLY full-sized. And it is PERFECTLY rectangular. Just like the picture. It fits snugly (but not so snugly that we couldn't get a mattress pad and sheets on it) into the full-sized platform bed from IKEA that my son sleeps on.
When first inflated (for the first 24 hours) sitting up on the edge of the bed resulted in instantly crushing the entire mattress. The first time I climbed onto it, my knee touched bottom. That all changed within the next 24 hours. It is now firm, and even with my son sitting on me my hips don't bottom out. I'm sure I'm touching the support foam, but that's it. Sitting up in bed now results in a good amount of mattress supporting my butt. And I'm not light.
The included cover is decent - and zippered for removal so washing will be easy.
Now, the good part.
It's memory foam. In a 10" mattress. I took the zipper off and it indeed looks as intended - several inches of memory foam (hard to say if there's really a "comfort foam layer" or if it's just more of the same memory foam, as it's the same color) and several more of support foam.
It's REALLY comfy. As in "lie down and you don't have to toss and turn or adjust yourself or even really use a pillow because OMG it's comfy" comfy.
It retains its shape, it doesn't seem overly hot (it is supposed to be a cooler type of foam, after all) and it seems to be exactly as promised.
I will update this if that ever changes. And I might just have to buy one for my own bed, I'll be doing a sleep test this weekend!
All my roommates sat on this, and they each want one now. One even said it's like sleeping on a marshmallow. It came very nicely packaged. I had no problem opening it and airing it out for about 30 minutes. Description said it may have a natural foam odor, but I didn't even notice. Had it half a year and I've been able to sleep easier and longer.
Like many folks here, I bought this for my son (9 yo). Came vacuum packed, which is cool. My wife unpacked it and I carried it upstairs (she could've but that's how I roll). Real comfortable, especially for a kid. At 225 (think lean muscle and smoldering good looks) when I sit on the bed my butt does bottom out on the boxspring a bit, but once you distribute your weight you are going to feel like Han Solo frozen in carbonite (except you will be smiling).
I've been sleeping like a baby since switching to this mattress. Very pleased. It took approximately an hour for mattress to fully expand; left it on top of the pool table for a few days prior to moving it to the bed. Purchased the full size. Love that you cannot feel your spouse moving during the night. Will eventually change all of the mattresses in the house to this Ultima memory foam.
It's a bit taller than I expected (don't know why, it's as thick as the description states). Fits the space in our 5th wheel perfectly, much better than the crappy standard queen size bed the previous owners included. Just the right amount of tossing and turning at night (this is more important than you think, if the bed is so comfortable you don't move at all during the night you'll hurt quite a bit in the morning...this explains many "felt great the first couple weeks but then I got really bad back pain and had to throw it out" reviews that some mattresses get).
It's honestly one of the most comfortable mattresses we've had. Easily worth twice the price (though I wouldn't have paid that much). And the short queen wasn't much more than a regular queen, which made it an even better buy (short queen mattresses, common in RVs, generally cost much more than the larger standard queen, and quality often leaves much to be desired).
Please know I'm a Tempurpedic lover - I had the Cloud and also the Grand Bed. I bought this to sleep on every night because it's all that fits in a tiny room. I was hesitant because some said its not good for daily use, others said it smelled, some said it was cheap. I've slept on it 4 nights now and it's AWESOME. There was no smell at all (even when I opened it), I DID wait 24 hours for it to fully puff up before sleeping on it. I sleep on my side and I swear it's more comfortable than my old Tempurpedic. Laying on my back to watch tv is fine too. I wouldn't call it firm or too soft, the memory foam is just right for me and I have had NO back pain. I'm a skeptic so I am shocked at how great this really is. Give it a shot and buy it!!
First I must say I thought they made a mistake when I received the mattress. It was delivered in a box, well not use to seeing a mattress all fold up in a box. Once I opened it and placed it on the bed again I thought they made a mistake. I got a tape and measured the width it was not 8 inches as ordered. Well it just took some time to open up to it's correct size. After a year I have no issues with the mattress and if you are use to the spring mattresses you can feel the difference with this sleep master. I am thinking of getting another mattress and it will most likely be the same one.
This mattress went from the best mattress we ever bought to the worst, most uncomfortable mattress we'd ever slept on in under a year. At first we raved about this mattress and recommended it to a few family members and friends. Thank god they bought different brands because this has turned out to be one of the worst investments we ever made. Last year the mattress was about $75 more expensive and we didn't have a huge budget so we got what we could afford at the time. But maybe 7 months later we started finding it uncomfortable and here we are 1 year and 3 months later and we have just purchased a new mattress to replace it.
Basically it just doesn't hold up. It has absolutely no support. It is lumpy and painful. We feel the bed frame or box spring (we tried it with both) underneath when we sit down. At night when I roll over I feel my hips hit the box spring below at this point. Both my husband and I are miserable on it and have had back aches for the past few weeks.
Do not waste your money.
I was definitely leery about buying a mattress online. I went to Sam's Club, Mattress Warehouse, Bedding Barn, yadda yadda, and tried a million different mattresses. All of them were lovely, but none of them were cheap. Is this bed stellar? I wouldn't call it that. But it is a wonderful bed for someone who really doesn't want to spend much more than 200$ on a mattress, and someone who certainly doesn't want to try to haul a huge ass mattress on the top of her little Ford Fiesta.
3. Cheap. Seriously, where the hell else are you gonna get a decent mattress for this price?
4. It comes to your house in a box. You open the box, open a bunch of bags, and the mattress gloriously unfolds for you. After having moved sofas and tables and desks and lamps into my apartment, it was MAGICAL to have something normally so bulky arrive and take pretty much zero work to set up.
5. It's a good mattress. I've had it for almost a month now, I sleep well, there's no noticeable comfort issues. Many of the negative reviews I read mentioned that it was too firm, firmer than they were expecting. I think that's because when people think memory foam, they think Temperpedic. See the con section below for more on that, but given all of the complaints about the firmness I was pleasantly surprised with the softness of it. It's firmer than I like, but it does kind of contour to your body. Also, unlike Temperpedic, this mattress doesn't trap all of your body heat! I hate waking up sweaty so this was a huge plus.
1. Smallest con ever: it smells funny for like, 10 minutes after you get it. Really not a big deal though.
2. Do not expect this mattress to be a Temperpedic. If you've done any research on mattresses, you'll know that cheaper memory foam mattresses use a cheaper, different density foam than the fancy ass Temperpedics. (If you haven't done research yet, I suggest the Sleep Like the Dead website.) The skinny on these mattresses is that they run firm. And yes, this bed is firmer than I prefer. But see the PRO section above for why this doesn't matter to me that much.
3. Now I don't know this first hand, but I have heard that there's really not much you can expect in the way of customer service from this company. And honestly, if you order a bed-in-a-box like this, open it and find out 2 weeks later you really don't like it, what are you going to do? You can't ship it back, because there's no way you can squeeze the mattress back into the box. So I'd suggest trying out a bunch of mattresses, making sure that you're okay with something like this, I would say softer than a firm pillowtop, but firmer than a high density memory foam mattress like Temperpedic. Be REALLY sure you want to buy this before you place an order.
ALL IN ALL - This is a good, budget mattress. Generally speaking with mattresses you get what you pay for, but I would say this is a really good deal.
Perhaps this review will help you.....
Details: I am 5'10", 268 pounds, stocky, and was recently not-exactly-diagnosed with sleep apnea. My doctor believes I may have this issue, but without tests, hard to confirm. I had bought a Serta Plush Firm mattress that basically just got flat on top and was left with firm.
So, my review of this mattress is based upon the following:
1) Ease of assembly/setting up: The box they put this in was not exactly super heavy but was awkward to move around. Once I got it out of the box and on the frame it was super simple to set up. Remember: The zippered side goes on the bottom!
2) Inflating: I received the mattress around 2:15 in the afternoon and had on the frame by 2:40 (note: That is only 25 minutes). It was fully inflated in just a few hours and I slept on it that night. If you get the mattress and it arrives after 7PM, let it inflate and sleep on it the next night.
3) Smell: Unlike others I did not have any type of overpowering smell. It just smelled "new." TIP: If you think you may be bothered by the new smell, run your sheets through the washer and use some Snuggle concentrated fabric softener. It's got a great smell and will counteract any "new" smell of the mattress.
4) Firmness: When you first crawl onto the bed it feels a little firm, but then you sink into it and it really does conform to your body. I always lay on my back and watch some TV when I first get into bed at night. The first night I turned the TV off and laid to my left side. I felt the mattress firming back up to conform to my body.
5) Adjusting: With my old mattress I had to toss and turn several times before I finally got to sleep. I ordered this mattress on Halloween and it arrived 2 days later thanks to Prime. Every night since (over three weeks now) I got this mattress I roll over after turning the TV off and I am asleep within 5 minutes! I have not had to toss and turn any night since to get comfortable and fall asleep.
6) Other: With my old mattress during the day I was constantly having to turn my body to try and "pop" the bones around my lumbar area. I'm not doing any of that any more. Also, I would wake up previously and have to stretch my legs and they would just pop from no getting good support. They are not doing that any longer, either.
7) One person said you may not need a pillow and I think another said you will not need two pillows. I am not so sure about the no-pillow option but two will definitely not be needed. I bought a memory foam pillow a few months ago at Belk. It was an Isotonic something or other, and it has relieved all of my neck pain. It was the precursor to getting a memory foam mattress.
8) Heat: I have not had one problem with heat, and I am hot natured. I have bamboo/rayon sheets and they are very breathable and soft. I have an alternative-down memory foam comforter on top of that. I keep my house around 65 year round.
9) Overall: I would recommend this mattress to anyone who asked, and I would purchase again if I had to do all over again.
I hope this helps. Any questions? Feel free to comment and I'll be happy to answer!
10/18/2014 UPDATE: Almost one year later and I am still loving this mattress! The side I sleep on has held it's shape greatly. I am thinking about turning it around on Halloween (1-year- anniversary) to see how the other side compares since I have slept on the same side a whole year. As of today (10/18) the mattress is on sale for almost $100 off! You can't go wrong with this mattress. Also, about the heat: I dropped the bamboo sheets as they were crap! Going back to regular cotton sheets was a tad warmer, so just lower your A/C at night and you'll be fine!
I am a chiropractor for 30 years. This is the best bed of all time and the best price on the internet. The bed completely conforms to your neck and body. You don't even need a pillow. I would do a commercial endorsement for free.
I went back and forth on buying this. I was raised with the "you get what you pay for" and "if something is too good to be true, it probably is" mentality. So when I saw this, for the price here, I was skeptical. The reviews were overwhelmingly good, but with my bad back, I was really wary about buying a bed without testing it out, buying a mattress for less than $300, and very concerned about how I was going to make do if it didn't work out. But, being on a budget, the choice became this or a donated futon mat... It didn't take long to make the choice after that.
The bed arrived in a box about 18" x 48" x 18". Looked a little bit like a cardboard coffin, actually. It came upstairs with little fuss (it was heavy, but not too bad), and we opened it up. The packaging was secure, and thick enough that I wasn't worried about cutting into the mattress. YOU DO HAVE TO BE CAREFUL IF YOU USE SCISSORS. There is a little room within the box, but not much.
We don't have a box spring yet, so the mattress went onto the floor directly. Within minutes, it was fully puffed up, and so comfortable, I couldn't believe it. We added a thin bedspread to it for extra padding over the sheet, and that did the trick to balance out the lack of bed frame or box spring. The smell that people talk about was gone by the time the bed was done expanding, but I would recommend you open a window or leave the door open, or even turn on a fan, while it's doing its thing. If I'd left the room closed up, the smell could have been overwhelming.
So, the rundown:
* Great price
* Easy to set up
* Works with bad back
* Cushy, but not overly so
* Not too firm, just about right
* Even comfortable on the floor
* Smell, but not overwhelming and gone quickly
I was skeptical about this bed, so cheap. Let me tell you I have not slept better than this in the past 10 years. I work 2 jobs, and have chronic back pain (bulging disks). I wish I would have found this bed years ago.
Excellent mattress! I've had a tempurpedic for 10 years and it was time for a new mattress. I've had 10 spine surgeries and 7 spinal fusions and this mattress is amazing. No pressure points and you don't over heat like the older tempurpedics. A great deal!!!! Couldn't be happier
This product is not the same as a full size bed, It is much smaller. I have no Idea how to send this thing back?
Looks like it would be comfy but does me no good the way it is...
This is probably the most comfortable mattress that I've slept on. On our old mattress, I would go to sleep at 9:30pm and wake up at 5:45am. I figured this was a good schedule to me. After getting this new mattress, I've gone to sleep at 9:30pm but have woken up at 4:30am, having not moved at all. After that I toss and turn for another hour until it is time to get up because I'm already fully rested and don't need to sleep anymore.
For me, this mattress is not too firm nor too soft. For some, it may be too firm, as this "memory foam" is not the same stuff as the higher end brands. That is neither praise nor critique. Whatever the foam is (3 different layers of different foam), I'm loving it.
I searched for a while and could find no videos on this mattress so I posted one on youtube. You can find it by searching "Sleep Master 12-Inch Pressure Relief Memory Foam Mattress" and look for the video with the thumbnail reading "Sleep Master Mattress Unboxing".
It's been a long time and this mattress remains in the same condition as when I bought it. It hasn't lost any of the characteristics I've been loving throughout these years.
I've been sleeping on it on a daily basis with not a single minute of regretting.
6' tall, 260lbs, and sleeping really well, I have not experienced temperature problems, loss of firmness, deformation, or any other so far, so I thought it would maybe be of help to others to do this update.
My original review (below) stands after all this time, and I still recommend this product.
I find this to be a great product.
As my bones have grown older and my joints crankier I've tried several different mattresses, some better than others, some pricier than others, but for the first time I can say this is simply the best one I've slept on so far.
It is soft enough while firm enough as to provide great comfort to a person like me, with joint-related issues. I can sleep all night without having to wake up to move for a while and without more tossing and turning. I wake up in the morning fully rested, with no pain or discomfort whatsoever.
In my case, I did not experience the problem of strong chemical odor other reviewers have referred to, the mattress expanded really fast and evenly, and after a fairly long trial period I am completely satisfied with the product.
I will not say it may be the best mattress out there, but it is the best of the many I've tried, and the price is excellent.
I will keep it.
Great product. Highly recommended.
I will start by saying that it is VERY rare that I would take time out of my schedule (even 15 minutes) to write a review. This mattress however deserves a positive review of more than 5 stars if that were an option. I currently own one of the original foam Tempurpedic mattresses. It is 10 years old and still in great condition. My situation is that I have recently had a major back surgery. A fusion from L4 L5 S1. With being off from work during my recovery, I have taken on a temporary roommate to assist with bills and mortgage. I moved from my master bedroom to my spare bedroom to accommodate my roommate whom I need more than she needs me. Anyway, the smaller bedroom would not accommodate my queen size bedroom set so I chose to put a twin size bed in my room. I then had to find a preferably foam mattress for a twin bed. I read many reviews on foam mattresses and compared pricing on multiple sites. Trust that I have done this research for you and you need not look any further! I am a flight attendant and I can say that I have slept on hundreds of beds across the United States and beyond. This mattress is amazing and comparable to my queen size Foam Tempurpedic that cost a couple thousand dollars! I am still healing from my fusion surgery and I am so impressed with this bed's ability to conform to my body. As a curvy women, the bed gives where it needs to. I don't feel as though I sink down into it. It is soft yet supportive. I have invited friends and coworkers to sit and lay down on this bed and they have all been very impressed also! A couple have already stated that they will purchase this mattress themselves. When I require a new foam mattress or if I decide to upgrade to a king size bedroom set, this will be my mattress of choice! Do not waste your time or money on any other mattress besides this one!
I bought this mattress to replace my 12+ year old memory foam that was 8 inches in depth and has served us very well. It too was an online purchase in an effort to have the comfort of a memory foam and not the expense of a Temper Pedic. We just took off the old mattress, unwrapped the new mattress and put it on our bed. Within 5 minutes the thing had already expanded to it's full 12 inch height and completely filled our California King bed frame. I took the liberty of falling down on it just for a dry run through since I know we need to let it set for approx 24 to 48 hours for it's full expansion. Gosh, it was like falling into a cloud. My husband and I are in that middle age spread thing with plenty of arthritic joints to go around and this mattress should fit the bill of supporting all those achy spots the old mattress had stopped supporting.
I read other reviews that mentioned the bed was hard, but ours couldn't be softer. Another mentioned that they repeatedly got defective, lumpy mattresses, ours was perfect first time out of the box. It is in fact, softer than our previous memory foam and there was little or no odor coming out of the plastic wrap. I am genuinely tickled pink with this purchase and look forward to sleeping like the dead on it. What an awesome buy for the money and can't recommend it enough!
Great bed. Very quiet. No issues with springs or creaky wood box spring. Only critism would be that the foam holds heat. I purchased mine when it was still warm and I have been waking up sometimes in the middle of the night sweating. Hopefully it will be the opposite in the winter time.
I bought this mattress for my apartment in the beginning of January based on the overall good reviews. One month later I regret it.
Shipping & Delivery -
The mattress came in just over a week (without prime shipping) and was packaged in a box that I was able to easily take from the storage area of my apartment up the elevator and through the doors that led up to my room. I was also able to quickly and easily unpack the mattress and let it air out to its complete 8" size.
Mattress Quality (first 2-3 weeks) -
For the first 2-3 weeks of owning this bed it was great! My sleep quality considerably improved from my old mattress and the memory foam retained its shape and supported my body throughout the night.
Mattress Quality (1 month in to present) -
Around the 1 month mark I started to have back pain and began to pay attention to how the bed felt as I got into it each night and what it looked like once I woke up in the morning. The mattress had begun to lose a lot of its shape and the memory foam was supporting my body less. Instead, I was just sinking into the mattress and it was no longer providing the support I needed.
Overall you get what you pay for - a bargain price for a cheap memory foam mattress.
This 8 inch memory foam mattress is working well on a foldable frame, without a box spring. I like memory foam, and I found it comfortable. It does "dent" for a while after using it, but does return to original size within a few minutes. True to size, sheets fit well. Would buy this again if the need arises.
Bought three Twin Sleep Master 8" Memory Foam Mattresses. They arrived on time and after letting them expand for a couple hours they were ready to use. They don't have any worse odor then any other foam mattresses we've had and it goes away after awhile. They're pretty firm and perfect for my kid's bunk beds. The kids are satisfied and that makes me satisfied!
better than I expected ..great buy for the price bed is comfy not too hard not to soft just right
This bed is soooo amazing!! I was skeptical about buying a bed online especially after reading a lot of mixed reviews but I was pleasantly surprised. This is the best purchase I have ever made. The mattress is soft yet also firm and it conforms to your body. It did not have a smell and expanded fully after a few hours. It's like sleeping on a cloud and it does not get hot. It is actually pretty cool, I would have to confirm in the summer time though. I also bought two 8 inch twin beds and my kids love it. I just hope that it lasts at least 5 to 8 years. If it does it is definitely worth the money versus buying those expensive mattresses in the stores.
We let the mattress expand on the bed frame (right on the wooden slats) and it filled in.....even though the size of the bed is different than a full size it didn't matter! It is extremely comfortable! I'm so happy that I didn't spend the money on a 3/4 mattress.
First off, I bought this product in the twin size a month ago for a spare bedroom loft. I was pleased with the product. It is delivered compressed, and when it was unpacked, it sprung to life very quickly and evenly. Because I was pleased with it, I ordered a queen for the same spare bedroom. This was a completely different experience. After unpacking it, I was surprised how uneven it appeared, but since it had been compressed and I knew the instructions said to wait 48 hours, I didn't worry about it. Now 48 hours later, this is a mess. There are parts that are very nice, but there are edges that haven't risen back up, and sections of the mattress that are inches lower the the higher points. If you would run your hand down it, it would be a lump after the other.
I would not recommend this because of the second experience.
Now that's an AWESOME bed! We've been building up our camper trailer for a year now and finally got to install the bed. This last weekend we got to try it out and see about any changes needing made. The mattress is sitting right on the board over the bed frame. I was really cool unpacking it and seeing it "inflate", we let it set in the trailer for 2 days, as I cleaned out all of my tools, and scrubbed the trailer to get lived in for a weekend. My bride kept saying "You're gonna love this" but I was dirty from all the work and didn't want to try it out and mess it up.
In our house, we have a king sized pillow top that is pretty good, but I have been still waking up stiff. After two nights on this one, I'm simply amazed that I'm waking up rested again. I have knee, back, and neck injuries from my military service, so living with pain is normal. The wife may have to order a king sized just to keep me sleeping in the house!
BTW, we have the 8 inch thick mattress and it's actually more like 10 inches. I'm 180lbs and I can feel myself sink into this one a couple of inches. Not one pressure point. Don't even consider the thinner ones, the 8 inch is it!
I bought this March and it is now mid-May. It is firm like others have said, but for me that works because I've always had firm mattresses. It does stain easily but I scrubbed it a little and it came out easily. Nothing sunken in parts yet, I'm about 110lb on my fat days and I sleep on one side consistently. It does what it's supposed to do. I also didn't let it inflate for 3 days like it says...I got tired of sleeping on a blankets on the floor so I decided to just sleep on it after like one or two days. I got the queen sized, 8in which is great. I probably wouldn't go thinner than that. SO is 160lb and when he sleeps over he has no problems either. The smell faded away quickly and I also grew to kind of like it (associating it with bed and being happy versus the disparity and depression that consumes my life). I used a mattress cover to remedy the stain thingy. IDK, I think it's a good purchase if you're at that awkward time in your life where you don't want to spend $800 on a mattress but want something comfortable for a few years.