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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Sleep EZ has been a popular latex mattress maker for decades, specializing in mattresses that use 100% pure latex and range from organic to all-natural. Having been in family-business since 1976, one of Sleep EZ's selling points is having the experience to make 'safe mattresses for the family.' They have a variety of products in competitive price points with interesting differentiators like: flippable and dual-sided mattresses.
Based on our aggregated reviews and our scoring method, we recommend Sleep Ez in this match up!
See Our Full Review of Sleep Ez
Sleeper reviews can be hard to understand from a high level -- especially with companies coming in and out of the market quickly. Customers, unfortunately, don't always feel great about these mattresses. There are still sleepers who are perfectly cozy with these products, but others that are not as much. Learn more below to understand the specifics.
In terms of having lasting supportiveness, these mattresses have mixed signals from customers. Some feel like the mattresses provide good comfort, but others had poor comfort. If you are someone who is above average in weight or has wide shoulders or hips, you should take a look at more reviews to make sure you find the right match for you.
Edge support is an important attribute for those that like to sit on the side of the mattress without discomfort. Some folks may find these mattresses to not provide adequate edge support for them.
Unfortunately, these mattresse are not always rated well for durability. While some customers felt well supported, others talk about problems with comfort over a short duration. If you are considering to buy, take a look at the warranty and return policies beforehand.
These mattresses are provided great scores from sleepers versus others, which means when we did a statistical analysis of the review data from customers across the net, we found this brand was reviewed very well. This is a good starting place for figuring out if a brand will work for you.
Mattress support is the most important thing to maintain a healthy back while you sleep. You want something that will align your spine rather than causing you nightly pain. These mattresses provide the kind of support that works with your body.
For those that like sitting on the side of the mattress, edge support is very important. These mattresses offer competitive edge support and prop up sleepers along the side.
Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test shows if a mattress is firm and how even is its supportiveness. If a mattress is unneven in its supportiveness, some may experience some issues with the mattress. However, these mattresses do a good job providing even support for sleepers.
These mattresses are very competitive when it comes to durability. Having a durable mattress can mean comfortable sleep for years while one that breaks down quickly can be a hole in your pocket. For most sleepers, these mattresses will last up to a decade, which is decent for today's mattresses. Folks may experience a slight decrease in longevity who weight more or spend more time in bed than average.
Get an Instant Discount for Sleep Ez: Get $500 Off Mattresses & More
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
I’ve bought two of these mattresses. Excellent quality, super comfortable, and absolutely no chemical smell. I’ve spent 6 months researching mattresses with concerns about health, comfort, and quality. I finally decided on the organic latex. I found this to be the cheapest site to buy from (despite the fact that I live in Canada). We are planning on buying 3 more, as we are a family of 6. It’s the only mattress our family will ever use and the only one I’d recommend without hesitation.View More Reviews
We purchased a full mattress for our guest room. This company is the best! Excellent customer service, shipping, packing. Mattress is super comfortable and has gotten rave reviews so far.
We purchased our dream vacation home, so we wanted our dream bed. We purchased the exact same king set up that we have at home. It’s so comfortable, we just love our bed and now there’s no getting used to a different mattress. Shipping is very quick, and easy. We also purchased the new Roma Mattress for our guest room. Our first guest said it was great!! I am constantly recommending SleepEz to anyone who will listen. Thanks SleepEz!!
Best Ever with the option to change firmness once you order it. Your never stuck with what you thought you wanted. Great customer service, friendly, helpful people who only want to give you a great mattress buying experience! Larry Kitchens in Norfolk Virginia
This mattress system is truly amazingly comfortable. As someone who had no problems sleeping on my 20-year old mattress, I can attest this is incomparable and that I sleep even better. Before I would have a few minutes before falling asleep, now I am out almost immediately. Combined with silk and linen bedding, it is such a luxury and comfort. The mattress came in three boxes and was simple to set up. The video on the website is helpful. Basically, you spread the organic cotton and wool cover on your bed and assemble the mattress components based on your preferences. The system is very versatile, with different layers and firmness can be combined. In addition, for queen size and larger, each half of the mattress can be different. It is a really amazing experience to sleep on this mattress. I also got full bedding and several pillows made of the same awesome latex. I fully, highly recommend it from personal experience.
First time user of latex mattresses. So far this has been a great experience. Sleep EZ Customer service is great too! Those guys will work with you in resolving any issues and their recommendations are noteworthy as well.
I love my new mattress! No more back pain.
I bought 13-in Natural Latex Mattress with All Talalay layers (firm, medium, medium, soft). Originally, I was afraid that it's going to be too soft. I was so glad I decided to order it! It is soft enough but you are not sinking in it. Love it! My husband loves it too. I sleep in all positions (on my back, sides, and abdomen). Delivery was fast. Packaging was good and secure. Took little bit time to unpack it, but no problems with it. It comes with free sheets, pillows, and mattress cover. No smell, no defects. Easy to put layers together. Thank you, SleepEZ!
My boyfriend bought this mattress last year because I complaining of having back pains. I have not had any back pains since sleeping on this mattress. I just purchased my house and the minute I got my keys, I called and ordered another of the same mattress for my new home. Now we have the same mattress is both our houses. I would buy this mattress for my guest room but I am afraid they will nit want to leave. Thanks Sleepez Am really sleepin E Z Z Z Z!! (Sleeping easy)
Haven’t slept this well in years. Forgot what sleeping well felt like
So far I like it
Excellent customer service! We called during a sale and got a recorded message saying that they would call us back if we left our number and a brief message and they called back promptly and were extremely knowledgeable and friendly. Then when we called in our actual order, the customer service representative couldn't have been any more pleasant (I'm sorry, I can't remember her name!) and was very helpful with some more questions that we thought of. First rate outfit all the way, would definitely do business with them again!
The mattress is very comfortable. I also like the ability to change the layers to adjust firmness.
A very comfortable mattress. Very professional and knowledgeable sales personnel. With the split mattress it is very easy to set up different firmness levels for his and her sides.
Our previous mattress was a Simmons Beauty Rest with pillowtop. What started out as a mattress we liked, became a mattress we loathed. Lots of sleepless nights and pain in the morning. Our online hunt began for the perfect replacement. I first started reviewing memory foam but after a lot of research, I decided against it. I am so glad I did my homework. My search brought me to an unbiased reviews site sleeplikethedead.com. I discovered latex was the way to go for me. I compared several mattress stores recommended on the site and really liked what Sleep EZ had to offer. The purchase was seamless. I received a phonecall after I submitted my online order and was even more impressed with their customer service. All of my questions were answered and then some. My mattress arrived about 5 days after ordering. Assembly was a breeze. I was expecting to have an adjustment period but I instead the pain I was experiencing with my old mattress immediately went away. I sleep cool and comfortable every night. Don't hesitate to make the switch and go with Sleep EZ! They are incredible!
Today is day #25. So far, so good. I'm almost 100% sure that we won't sent it back, even if we decide it's not for us. You see, the worst of this mattress is far superior to the old Sleep Number we got rid of! Seriously, I expected to like it, but my husband likes it too. The jury is still out on whether I'll swap the soft top layer for a medium one, but probably not.
I have artificial hips, shoulders, and one knee. The bed is so nice and soft and there are no pressure points. Best nights sleep I have every had
hips don’t hurt
Great (incredibly great) customer service. Product arrived on time and as expected. Was easy to assemble. Boxes were even labeled. Only room for improvement that I could find was exploring use of a perforated plastic or adding a pull tab assist in opening the foam wraps. Either way, would certainly order again and already recommend to friends. Thanks.
My husband and I have had a sleep ez for 8 years and love it. We bought one for each of our children. The only problem is we are so spoiled it is hard to spend the night anywhere else but home.
We purchased an organic all-Talalay mattress based on our extensive online research. Our mattress arrived timely. It's easy to set up, comfortable beyond words, and has helped alleviate my partner's chronic back pain. Buy with confidence from this company; you won't regret it!
After 3 months my whife and I adjusted well to this mattress configuration. The support is excellent because the mattress normalize the body density and weight distribution in such a way that it countours the body profile in both side and back position; thus eliminating pressure points and spinal misalignment. The key is to align the neck during sleep patterns and the pillow supplied does just that. Other nicities include the adjustable bed that accomodate snore and other luxerious positioning. I'm well pleased with this design. Thx Langsy
Very pleased with my mattresses. And very, very pleased with the company. Easy to get a hold of real people there. Very helpful with all my questions. And went beyond the status quo to make sure I was satisfied. Thanks!
With our old mattress both my wife and I would both wake up a little stiff most mornings. With our new mattress that is no longer the case! We've been sleeping on it for about a month now. We customized each side, with one having a soft top layer and one medium. We experimented with switching sides and found out that the customization was definitely worth it because we both slept better on the side we thought would be the best firmness for our sleep position. We're well pleased with our purchase!
This is our second latex bed. We bought the king size to replace a queen bed. We will never go back to a traditional mattress. It is a little more work to put a king size mattress together due to the size, but worth it. Great communication from Sleep EZ regarding shipping. Thank you!
Bought this for the holidays. Had many very sensitive family members coming who can not tolerate non-organic mattresses. It was so well received that I may eventually move the mattress to the master bedroom!! Was very quick to receive. Arrived in pristine condition. Needs two to put it together, but its easy with four hands. So satisfied!!
We absolutely love our new mattress. We love the split side option! My husband and I needed different firmness levels and this was the perfect way to do it. The layer exchange process was smooth.
Great experience from ordering, delivery, set up instructions and phone support. Would not hesitate to recommend sleepez to anyone looking for a quality latex mattress for fair price
I have rheumatoid arthritis . Husband has lumbar DJD. it is the best bed ever! I have no pain. Husband's 90% better. It's on a adjustable base. GET IT!
So we were very skeptical to buy the first one. We lived in texas the showroom was in Phoenix we couldn't see it and we were hesitant to buy something we couldnt see or feel. Our son had allergies badly and all my research showed these didn't have that kinda problem and didn't off gas and other things. So we bought hte first one for his benefit. Its like a mattress from a 5 star hotel. We bought this config in case your wondering - Xfirm, Firm, and Medium. We liked it so much we changed our king bed as well to the same thing - those two are now 3 years old, we just bought another bed to replace our last remaining regular mattress. The only complaint if I had one is that there is a little bit of compression over three years where we mostly lay. Not super noticiable or anything but something, for that reason we rotate it (not flip) every 8-12 months. But other then that its PERFECT! we have a hard time sleeping on any other beds now!
My wife and I are sleeping longer and more sound than we have in a long time! Great innovation to be able to set up the firmness level of each side of the bed. We're both happy with what we chose!
I am chemically sensitive (but not allergic to latex). This was the perfect fit for me. Staff also very helpful.
Relieved a lot of back issues.. I’m very happy with my ourchase
We purchased 2 mattresses for a folding platform frame to use for guests. They are as comfortable as the 3 layer mattresses we purchased from SleepEZ 8 years ago. They are so comfortable that we wouldn't consider any other brand. The best thing is that you can move the mattress easily, because it comes in layers. I stacked the 2 new mattresses on top of an existing SleepEZ bed, and now our guests can sleep in a regular bed.
I love it 😍
Really, happy with my new mattress. Custermer service before the sale was excellent.
Setup was a little daunting at first because I’ve never built a bed, but it actually was quite easy! Very comfortable beds and very quiet when moving around on them. Great support from the team at EZ... I recommend the EZ bases and they also went together easy without tools!
I am chemically sensitive and have finally found a bed that has no toxic smell. I am quite happy and comfortable in my natural latex bed. The phone associates were friendly and so helpful. One slip up with an item not received was quickly remedied. So very satisfied with my bed and this company!