Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Signature Sleep provides a direct to consumer mattress through its online and retail partners. You can find their products on popular sites like Amazon, Walmart, Overstock, and more. Their claim to fame is affordability with many larger size mattresses selling for under $500. If you are on a really tight budget and need something temporary, you may be intrigued by this brand, but there have been reports about quality issues and durability problems with some of these mattresses.
Based on our aggregated reviews and our scoring method, we recommend Signature Sleep in this match up!
See Our Full Review of Signature Sleep
Signature Sleep: 7.5/10
Signature Sleep: 6.5/10
Signature Sleep: 7.5/10
No Back Pain:
Signature Sleep: 6.8/10
Signature Sleep: $79-$749
Get Yours Now
Get Yours Now
Finding out how sleepers really feel about a mattress is difficult business -- especially with all of the noise in the industry. These mattresses, unfortunately, don't score as well with customers. There are still customers that are happy with their mattresses, but others that are not as pleased. Research more below to learn about the specifics of the mattresses.
A mattress with good support doesn't mean that it is necessarily firm. Excellent support means having a mattress that cradles your hips and shoulders to align you back. Unfortunately, these mattresses aren't the best in terms of support. Most find that they provide a good amount of support at the beginning, but some have had issues with support over the long term.
For those with mobility concerns or like to lay close to the side of the mattress, edge support is very important. These mattresses do a good job at edge support initially, but some may find that it doesn't work for them over time.
These mattresses may not be as durable over the long term as you'd expect. Some sleepers describe issues with durability and comfort over a shorter than average timeline. If you are larger or are looking for something supportive, these mattresses may feel good initially, but do a last check on the mattress specifications and return policies before purchasing.
Making sense of customer reviews can be a powerful tool for shoppers. Sleepers, regrettably, don't always repond positively towards these mattresses. Some are content with the feel and comfort level, but others are not so much. If you are pondering buying one, take a look below for more specifics.
These mattresses are quite supportive versus others in the industry. Their materials offer solid support for the back and hips and help most sleepers feel comfortable in most sleeping positions. Customers feel that these mattresses offer support and and don't talk about issues with initial sags.
Edge support is an important attribute for those that lay close to the side of the bed and are looking for a supportive surface. Reviewers report that these mattresses offer solid edge support for sleepers.
Bowling Ball & Density Tests
Using a bowling ball on the surface of the mattress is a good way to measure support and firmness. These mattresses do well keeping things even and resilient throughout the mattress.
Long lasting mattresses are wonderful, but not always simple to discover. Unfortunately, customers don't tend to rate these mattresses well in terms of durability. That being said, some may provide comfort for years and years, while other mattresses may break down faster. If you are a heavier individual, read up on your options because you may be at a higher risk for durability issues from some mattresses.
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
BUYER BEWARE! The reviews on this are highly inaccurate. I bought mine in the middle of April and am going to be very honest...this mattress does NOT live up to the hype. For the money, it's worth the buy but for the quality it's worth the wait if using all the time.
Mattress was delivered timely in a box and easily set itself up after we "opened" it.
Mattress was good to sleep on nightly for about 3 months.
Mattress is durable and handles dogs.
Mattress had a funny smell(to be expected) for about 72 hours.
Mattress started to "lose" it's firmness and had a sinking feeling upon laying on it after 3 months.
Mattress is now the cause of many aches and pains.
Do buy this if you need a quest room mattress. Do NOT buy this if you plan on sleeping on it every night and need something semi-firm. If you like the soft sinking feeling, this could be a great buy. However, if you're like me and have lower back issues, do not buy this. As with anything, you pay for what you get. I didn't expect much out of a $300 mattress and I didn't get much. I gave it three stars because it's only worth three stars. This is NOT a 5 star buy unless you just need a guest room mattress.
The photo that I've attached is me pressing down with an outstretched hand and I am crouching so that none of my body weight is on top of it. The compression resulting is deep and shows the mattress is cheap.
there is only two layers of the foam, one is the white memory about 1", then it's the yellow regular foam, about 5", it's not like what it says 3 layers of foam, you can buy these two layers in Walmart with a much cheaper price.
This is a really comfortable mattress! We bought the twin size for our 5-year-old, but I'm thinking of getting a big one for us too. It did need to be aired out before use: the instructions recommended 48 hours and that was sufficient.
I was looking for a Memory foam "Queen" mattress around 8-10 inches thick for under $300 and after a week's research, zeroed in on this one based on the following:
1. Price - I don't think you'll find this kind of mattress with a better price anywhere on the internet.
2. Comfort - Like it is mentioned in the description, it is not too firm, and not too soft - Just the way I wanted. I have been using it for a week now and I can say it is quite exceptional. I can't say it is the best mattress you can ever find, but for this price, I think I can.
3. Shipping - Free Shipping and the mattress is packed in a hassle-free, easy to carry cylindrical bag (40 lb)
4. Odor - Unlike some have mentioned in their reviews, I didn't have a problem with the prolonged odor. There was a little "mattressy odor", but just for about 5 - 10 minutes.
Also, it just took 10-15 minutes for my mattress to restore to its original size. And I'm glad I bought it.
Bottom line - Awesome product!! Highly recommend it to people who like to sleep like a baby!
This bed is absolutely fantastic. My boyfriend immediately asked me where he could get one and was shocked that it only cost me 200 bucks. I've been recommending it to everyone. Minus one star for the packaging. It was so difficult for me to get out of the bag that I almost threw the darn thing through a wall. Other than that I am so extremely pleased with the quality and comfort of this mattress!
Update: I've been sleeping on this mattress for a few months now. About three months ago I woke up with a little back pain. It has been steadily getting worst and I now can't even lean forward without it hurting. I've had to spend a lot of money to get treatment and my doctor says this mattress is likely the cause. It's definitely a comfortable mattress, but it really doesn't give any support. I still like the mattress and will try adding a firm mattress topper to see if that fixes it. Minus one more star...
This has been by far the best mattress I've bought. Came 1 day early perfectly wrapped and boxed well , i opened it and laid it flat like it said and the bed came to FAST a little over 12 inches more like 13 inches (No complaints) the mattress feels great firm but yet soft with all my curves. It has a slight smell to it , not a bad smell just like a mix of plastic and hair Spray lol but again not a bad smell. All that matters is the mattress is awesome and the price is great!!! I am currently laying on it as I type. Tonight will be my 1st night sleeping on it so I will give an updated feed back in 2 days.. I know i will have nothing negative to say . The best feels GREAT.
Using it for almost 8 month. The middle part became soft and don't have a strong support for my body. The edge part is still firm because it's barely used. Won't choose memory foam mattress again.
Mattress shopping made easy!
3 year update -
Still as nice as the day I bought it.
No tearing or wear.
Comes with a high quality, washable cover!
I've never been more satisfied with a mattress.
It's comfortable. Priced well. And beats dealing with mattress salespeople.
I've seen places try to sell you a mattress like this for 550$. Never go mattress shopping again.
I am just going to be blunt here... I'm a crabby, cynical person most of the time. Or at least, I was. I am beginning to think that was a result of never in my life having gotten restful sleep. I can't really describe the feeling of waking up in the morning and feeling like I have the energy to face the day, instead of trying to figure out how I can sleep a little longer and not get fired.
We've only had the mattress a week, but in that time I have gotten the best night's sleep I've ever had, every single night. I'm not exaggerating at all when I say I wish I had bought this mattress two years ago. I'll update the review periodically and if anything changes, but for now I have to say that the rest I get on this mattress far exceeds anything I ever expected, hoped for, or believed possible. Really. It's that good.
The mattress is firm, but comfortable. Perfect, really, for this 240-lb guy. My wife can't feel it when I move around or get up- it's as if we are on two different beds. She's a much daintier framed person than I am, and she says the firmness is perfect for her as well. The smell that some reviewers noted was not an issue for us. The manufacturer has either corrected that issue, or we have a bad sense of smell.
I will close by saying that I am not a person who embraces change readily. If it isn't broken, don't fix it. I was not that excited about getting this mattress because I have spent the past forty-odd years of my life sleeping on a particular mattress style, and I didn't expect to like having to get used to a different type of mattress. I love my wife though, so when she told me that it was either me or the old mattress that would be leaving the bedroom permanently, I did what any loving husband would do, and grumbled under my breath while I ordered this mattress.
I hope my wife doesn't see this review, because she was right. 100% totally right. The sort of thing I will never hear the end of. This mattress is amazing.
This went from being a slightly pliable cement slab to a saggy, mushy hammock in 6 months. So we probably got a total of 4 good months out of it. I only weigh 140 lbs and my wife weighs even less. I absolutely despise even the thought of chiropractors, but I had to visit one for the first time in my life today for the pain this is causing my back.
Not a good buy.
I've bought several memory foam beds over the years. You can spend thousands of dollars on big name brands in on-site stores, but you won't find anything that's more comfortable than a basic memory foam bed you can order online like this one for a fraction of the price. You'll probably want to replace whatever mattress you use in 5-8 years, so those that are advertised to last 20 years or longer aren't particularly useful anyway. This particular one didn't have the very strong sweet odor that memory foam products often have. Sometimes it takes days or maybe a few weeks for that odor to dissipate, but this product had just a whiff of that smell (which isn't offensive), and it was gone in 24 hours. Also, it didn't take more than an hour or so to expand to its full capacity. One thing about memory foam beds - they continue to "spread" over the long term, so you have to make sure to get a tight mattress protector and fitted sheets that will keep it from getting rounded corners and a saggy midriff. Finally, opening these can be tricky as they are so tightly wrapped that it's easy to accidentally slice through the mattress as you're trying to slit open the cardboard and then the plastic wrap it comes in. I would buy this again. For the price and the immediate comfort and good night's sleep, it's a steal.
I have only had this mattress for a short while so my review to this point is only for initial quality impressions. I will update this review periodically as to how it is holding up.
I purchased this mattress in the 12" queen size for my guest room. That was the last room in the house we hadn't already switched from traditional box spring to memory foam. When I unpacked it the first thing I noticed was the smell. Or I should say lack of smell. I absolutely LOVE the king memory foam mattress that I have in my master bedroom but it took nearly 2 weeks for the odd chemical smell to go away. This mattress had none. We had house guests arriving 2 days after the mattress so this was a big concern.
Another concern was the amount of time it would take to decompress. In my experience it's anywhere from 24-48 hours. Again, with guests arriving time was of the essence. I am posting a couple of pictures with my review. The first was taken just a few minutes after unpacking. The 2nd was taken no more than 4 hours later any I'd say the mattress was 98% "inflated". I took a measuring tape to it and the 12" mattress was already 11 1/2" thick at this point.
We did still stay off of it for 48 hours but our first house guests to use it gave it rave reviews! They had never slept on a memory foam mattress before but were now looking into getting one themselves. They were absolutely shocked at how little we paid. They said (and after testing myself I agree) that the mattress is firm without feeling too firm. There is a little sink... but not too much sink. More like laying on a firm cloud.
This mattress will get more use than the normal guest bed as both my wife and I use our guest room semi regularly so as not to disturb each others' sleep when our work schedules don't coincide. I really hope that this mattress maintains it's current feel after any breaking in period. I will update soon and let everyone know but for now I highly recommend this mattress!
This Mattress is great! I waited on writing this review for a couple months to be certain I wasn't biased from getting rid of my 12-year old spring mattress. It is wonderful to sleep on. Gone are my mornings of stretching and trying to pop my back and neck. I am a big guy - 6'4" 330Lbs, and the wife is a solid 5'11''. I was worried about sinking too much, but after reading hundreds of the reviews here on Amazon, researching foam density on my own, and fighting off salespeople at 3 different mattress stores We went ahead and got the 12" Signature Sleep King. Have I mentioned that this mattress is awesome.
We call it the giant marshmallow. Laying down on it you get the slow sinking feeling of a well earned sigh at the end of a long day. We also ordered the "Zinus Modern Studio Platform 1000 Metal Bed Frame" and it is a great height to sit on and put on shoes and socks, the edge does sink, but it does not throw you off. And bonus, without the need for a box-spring there is lots of storage underneath. The Hi-density bottom layer of foam prevents you from over-sinking and the memory foam on top is just enough to conform to my hip and shoulder even when I lay on my side. My only complaint, and it's not ever addressed in the reviews, is that it makes 'adult time' a little more work because there is no spring-back. The good side to that lack of bounce, is that there is almost no motion transferred, I could pretty much have a girlfriend over on my side without waking the wife on the other.
Love our mattress. We bought it almost 2 years ago and it is still great. It unfolded nicely out of the bag and was ready to sleep on after 24 hours. There was a smell to the mattress, but since then has not been noticeable. Especially with a mattress cover. This mattress does get hot without the mattress cover on, but my husband sleeps with a fan next to him and that seems to help. So glad I found this and didn't have to pay the crazy amount of money other brands ask for.
The mattress was not in a uniform shape, one side was 6" n other side 5". Did not like it and would not recommend to to someone too
Came rolled up, was easy to unpack and the odor problem seemed small to me. This is my first memory foam mattress and I am replacing an air bed. It took a couple nights to get used to the firm yet gentle support of memory foam but the way it traps body heat is more of an issue for me. If I fall asleep with even a thin quilt I awake overheated. I am finding by using just a sheet, or throwing off the covers when I first get warm enough I can reduce the accumulation of body heat significantly. Apparently, the sensitivity to too much heat varies widely among individuals so this may not be a problem for you.
The mattress comes with a stiff black backing on the cover so it works great without a frame. I find that getting up and down onto my 8" mattress on the floor is much less of a problem than I anticipated. The foam is so thick you can literally fall onto it with no fear of hitting the floor!
The manufacturer describes this product as "4 pound foam density/9 ILD-which is medium/firm". . . not true.
This mattress is SOFT, or Medium/Soft at best and one SINKS at least 5 inches while lying on it; maybe even a little more once the "foam support core" becomes warm with your body heat.
The packaging was nothing like the neat packaging of dual layer fabric and a plastic bag described in the instructional video posted by the manufacturer. Mine arrived unceremoniously wrapped in plastic film, and once it was freed from it, it became evident that its bottom was full of fabric debris and dust; not a good sign I must say in retrospect. Perhaps I did not receive the same quality of product that the manufacturer advertises on their Amazon post. Who knows, as most things from China, its quality was dubious straight out of the package.
The mattress was allowed to expand and regain its shape as instructed by the manufacturer. Heck, the girlfriend was over to stay the weekend with me, and we didn't even sleep on it for a couple of evenings thinking that it would firm up but no cigar. Fact of the matter is. . . This turned out to be a piece of junk that has brought nothing but sleepless nights tossing and turning and getting up to allow it to cool down a bit so that it regains its shape, to then start the same cycle of misery all over again. I'm definitely not keeping this hunk of. . . Soft Hot Intolerable Trash, and I hope that this review convinces you, reader, to think carefully before investing your hard earned shekels on it.
Save yourself the trouble and the sleepless nights, and spend the extra one or two hundred bucks on an American made product that has been tried and tested through and through.
Absolutely love it! I bought the 12" king size almost a month ago. It's delivered compressed and rolled up in a large box. Just open, unroll and let it rise! See it in action in my time-lapse video:) NOTE: In the video it was under 12" just after opening but has since risen to the full 12+ inches.
It's a firm mattress but super comfy and when you lay down you feel yourself slowly sink into the mattress a few inches as it conforms to the shape of your body. With my old spring mattress I was having back problems and tossed and turned waking up multiple times during the night. With this mattress I haven't had any more back problems and have been sleeping through the night for the first time in years! The only issue I've had is that I've over-slept a couple times!
We liked the price. That we give 5 stars!
The sheets stay on it - 5 stars
It is our first foam mattress so it just might be naturally SUPER firm -3 stars
But, it's very very very firm - if you like that then it's a great mattress.
Us, we prefer slightly less firm.
No odor - 5 stars
Love that it comes with it's own cover protector - 5 stars
Please let me know if my review helped!!
Well worth the money I would recommend to anyone with a size constrain such as RV or trailer use. Only downfall is it doesn't measure a true six inches but hey either do I.
this was a horrible mattress. Looks like it was built lower in the middle. There was no way to send it back it was sent to us. I had to trash this mattress. You can see the lower level in the photo
Well, let me keep this short. I'm one of those Amazon buyers that won't really give a review unless the product was exceptionally terrible or exceptionally good. With this foam mattress, I figured I'd give a review on it since it is one of the pricier items I have ever bought online. I am a 22 year old male student roughly 6 foot and 205 pounds - this mattress is the perfect fit for me in terms of firmness vs softness. Believe me when I say that two people can easily fit on this mattress and be equally comfy. The problem with my mattress is that 2 corners never inflated fully so if you're standing above the mattress looking down it appears lopsided. You can only really notice the dip if you put your pillow in the corner (if you have someone else sleeping in the bed with you) I'm not sure if customer service will do anything to correct this, but I'll contact them later and let you all know how it went.
We purchased this Feb 8, 2014 and it is still amazingly comfortable, as the day we purchased it. We have the King 12" version. I spent a ton of time researching different types of memory foam, densities, materials, etc... and scoured countless forums and read hundreds of reviews on amazon. I narrowed it down to 3 mattresses and ultimately decided to go with this one based on price and the excellent reviews. We had been sleeping on a coil-spring mattress for about 4 years and it was unbearably uncomfortable. It became warped and didn't lay flat. We both slept horribly on it and I often had back pain if I slept wrong on it.
This foam mattress shipped in a few days and was delivered under our car port. I took it upstairs by myself. It comes bundled in a long cylindrical bag about 1ft in diameter and 7ft long. I cut it open and made sure to flip it the correct direction before opening the interior bag. It folded out and expanded almost to full height within a few minutes. The ideal wait time is about 48-72hrs before sleeping on it; however, we only waited a day. We haven't experienced any sagging or other issues in the 8 months that we have owned it so far. Some reviews mentioned a bad smell, but ours really didn't have that bad of an odor. We vented it for the night and next morning and then slapped on a mattress protector and called it a day.
It is very comfortable, but also very different than an innerspring. The best way I could describe it, is that it is more stationary and solid. If one of us moves, it doesn't move the whole mattress; therefore, doesn't wake either of us up. Some reviews mentioned that it is firm and not comfortable to lay on your side. I did find it immediately more firm than my old mattress; however, I have had the best sleep on it out of any other mattress I've had. I sleep on my back, stomach and side, just depending on what is comfortable to me at the time. I also did not note any more heat coming off/staying in the mattress than a normal mattress. I sleep with the ac on on about 70 though. As far as durability, nothing has changed since we purchased it. The dog has had a few accidents on it while we were gone; however, thanks to the mattress protector we purchased, it was unharmed (King Size SafeRest Premium Hypoallergenic Waterproof Mattress Protector - Vinyl Free). I am 6' 2'', 230lbs and my lady is 5' 11'', 160lbs, so combined we have almost 400lbs on the bed. I would say it can easily hold up to that amount of weight without any issues. It was a night and day difference between our coil mattress and would never go back. If you are on the fence, I wouldn't hesitate to grab this. It can be had for under $400 and you can't find a better mattress at that price.
Having dealt with several different air mattress companies on Amazon, none lasted more than 90 days before either their seams burst, they distorted way out of shape, had a chamber let go, or some other issue. This in spite of the fact that the bed was generally used one or two days in a weeks time. So, decided to just buy a Foam mattress since that should last and if you figured out what I have paid over the last 11 months, it should be cheaper in the long run. So, I ordered this product. Here is what I found:
1. First, do not believe the description provided on Amazon or the video on how this unit will arrive and what it will look like. Perhaps at one point the company actually vacuum packed this in a tight plastic roll and then placed it inside of a nice carrier that you could move around, but no more. The unit arrived as a tightly rolled bundle in clear plastic that was NOT vacuum packed and not contained inside of a nice Blue movable container. This roll was in a shipping box that had obviously seen much better days.
2. When you release the plastic, the unit expands and un-rolls. ENSURE that you have this where you want it PRIOR to cutting the plastic away!! Once it is open it is a monster to try and move around by yourself!!!
3. Once the unit is open, there are conflicting instructions that tell you to either use right away or to wait for 48 hours. Within 20 minutes, the center of the bed had inflated, but the sides were VERY lacking. So, I waited 72 hours to do anything with it ( had a convenient trip so I was away for that time). Upon arrival back home, the bed was mostly evenly inflated with the center being slightly higher. Sat on the edge of the bed and immediately sank several inches (compressed to less than half of the original thickness). Moved about 2 feet in on the bed and there was very little compression.
4. So, made up the bed and waited another 24 hours to try the bed. Still same issue. If you sit on any edge of the bed, you sink much more than you would on any other type of mattress. The longer you sit there, the more you sink in!!! After three weeks, it is still the same.
5. As for the memory foam, I do not think that does very much at all for comfort unless you weight very little. I weigh 200 pounds and the foam provides very little support. It certainly gives, but that is about the extent of it. My pillow top mattress that is 20 years old had a lot more support than this bed does.
6. If you sleep in the exact middle of the bed, it is comfortable and well supported. If you move toward any edge, you lose support. So, if you are only going to use this for one person, it will probably work fine. If you are going to use it for two people, you might have issues.
I am not sure if the problem is that the unit was not vacuum packed and so the edges have lost some of their lift or what. But if I had known that it would do this, I would probably not have ordered it.
This bed is probably more usable as an occasional visitor bed than ANY air-mattress that I have tried, but that is about where I would stop. If I was going to make any suggestions here I would say go to a regular mattress place and try out their mattresses and see if you can find one that will work for you. I think you might be happier in the end.
Given the high ratings, I was really expecting to love it. But for some reason, my mattress didn't inflate properly. It's lumpy and the middle inflated the 10 inches but the edges didn't. I'll update my review if the replacement is any better.
Did not regain its size even after a week. My guest ended up sleep on the couch. Very disappointed. CR from Amazon asked me to dispose the mattress and they refunded the entire cost.
I was very cautious about buying a memory foam mattress and even more so... Buying online/ site-unseen. I couldn't be more happy with my choice! This bed is a good dream factory and REM enducer! Coupled with a great mattress protector/ cover (which I also bought here on Amazon and wrote a review) it is the perfect addition to my room. Some peeps wrote reviews about a chemical smell... I didn't experience that at all... Maybe because I put freshly laundered sheets (lavender detergent) on it before I took my nose dive into my #REMCycle. This is one of the smartest buys I've made on Amazon in my 10 years of using this site. I'm going to add a photo of how complete my room looks now... And after I hit submit in this review... I'm going to dive back into my bed for another nap!
Package was a wreck upon receipt. Notably, inner packaging, mattress wrapping is NOT as advertised or described. The mattress comes simply compressed in rolled up plastic, no "outer bag" as described. After 48 hours, this mattress has NOT "fully expanded," ends and edges are lumpy and misshapen. I have requested a refund through Amazon and will update results here but returns are simply impossible. Once you've broken the seal, without factory equipment and space to mechanically compress, roll and wrap, it will NOT fit back within the originally shipping box. You're either stuck with it or could try purchasing a queen size mattress box and try returning that way.
Noteworthy, I ordered the exact same mattress in a twin size for my boy. That box came clean and undamaged, although still no outer bag. Immediately that mattress expanded fully, I slept on it a few nights and loved it and after a few weeks I was confident enough to order the queen size for myself.
Before considering this mattress, read some of the "negative" reviews. I did, but after the twin size was nice I decided to risk it and purchase the queen. For me, that was a mistake. Way I see it, you've got a 50/50 chance...
I usually like a firm mattress but this was too firm. I bought it three months ago and finally realized that my back aches may be due to the mattress. So I purchased a memory foam 2 inch 3 lb density mattress overlay and instantly felt the difference. Much softer but not too soft.
This mattress is amazing I purchased a full a year ago because I loved my boyfriend's , it's so amazing my mom bought a queen for her self. Laying on this mattress will literally heal your body! I like a firm mattress and my mom likes a soft but we both love this one because it's firm but then it forms to your body which makes it feel like heaven!!
Great Mattress! I would've gave five stars if the packing wouldn't have ripped and my mattress wouldn't have a stain. That's a delivery and packing issue, but it's a great product.
Update: after a few months, we are still in love with this mattress. Best sleep I have ever had in my life. Go ahead and get it!! I will say that if you live in high humidity environments, the foam does become softer. We are in GA with average humidity and it is perfect for is. But I would recommend researching how your environment will affect the density of the foam.
So I was a bit skeptical about purchasing a mattress online, but after reading the 100's of reviews on this mattress I thought, How can so many people be wrong? I decided to purchase, and here is my experience. We received the mattress in a very short time, 4 days to be exact (ordered on Wednesday evening, arrived Monday morning). I purchased a platform bed to go along with this mattress, as we were upsizing from a queen to a king. The mattress arrived in great shape, and was vacuumed sealed to about 1" thickness, then rolled into a large tube like shape. Once we removed the outer packaging and exposed it to air, it inflated to full size almost instantly. This really was a neat thing to watch. We allowed the mattress to expand for 24 hours, but after the 24 hour mark we could not see a difference in size and it measured to a full 12 ". So we decided to go ahead and sleep on it. At first, the mattress was very firm. There is two sides to this mattress, one is just the white cover and the other is a grey side that has the zipper to remove the cover for washing. I accidentally placed the mattress with the grey side up then decided to leave it that way to see if it would be ok. It was waaayyyy too firm. After an hour, we flipped the mattress and realized there is about a 2"-3" soft foam on top of the dense foam that eliminated all of the firmness we were feeling on the other side. The feeling of this bed is hard to describe. It is soft and comforting, yet firm in all the right places. Moving from a spring mattress to foam, it has been an adjustment. I have adjusted well, but my husband says his butt and belly sink in and his feet feel awkward because they feel like they are elevated above the mattress. But know, this mattress is medium-firm. It is not soft and fluffy and a bed of roses. It is supportive, yet you feel the mattress molds around you. We are almost 1 week in, so I am hoping that our results stay positive! For the price, you are not going to get a better mattress. If you are wanting a PosturPedic, then skip this mattress and spend the $1500 on one. There is a difference in the price for a reason. This bed is great for Memory Foam beginners and those looking for an inexpensive option to comfort and support. If you are still sleeping on a spring mattress, its time to give it up and move on.
Initial Reaction: I. Freaking. Love. This. Mattress.
Now, let's not get too ahead of ourselves, I only recieved the thing yesterday. But I am in mattress heaven. I am a 30 year old, 5'6", 125 pound female who has been sleeping on the same coil spring mattress since I was 19. For the past I-don't-even-know-how-long I have not been sleeping well. I'll wake up in the middle of the night tossing and turning and cannot go back to sleep. Maybe once every three nights I would get a good-night's sleep. But, overall, I've been one very tired, very grouchy girl. Needless to say, I decided it was time for a new mattress.
Now, I'm not gonna lie, I had probably every 12-inch, full-sized memory foam mattress on Amazon "in my cart" at one point. I just couldn't decide which to pick. Ultimately, I came to this conclusion: Buying a mattress online without trying it out first is a GAMBLE. A big one. Now, I figured I could afford a $270 gamble much more easily than I could a $450 or $600 gamble. If I didn't like it, that would suck. I'd be mad, but at least I'd only be out $270 and not $450-$600. I'd be mad (Hello, single teacher here! I don't have deep pockets!), but I could survive it. And, given the reviews, ratings, and specs on this mattress, I decided to go all-in.
I'm feeling like I should hit up Vegas now or something, because it seems my gamble has DEFINITELY PAID OFF. This mattress is firm, but not too firm. Goldilocks-style, you know? Just right. Firm enough for sleeping on my back, soft enough for sleeping on my stomach or side. Every part of my body sinks in and is supported evenly -- the key word here being "supported." It fully supports ALL of me. And, for a girl with a butt my size, that says a lot. Generally my lower back, just over my butt, gets little to no support, because my big ol' hiney is taking it all. My upper back and butt make an arch and my lower back between gets left unsupported (like a foot with a high arch in a shoe with no egg). Lumbar support is my BFF. When I first laid down on my back on this mattress I really and truly felt little tingles in my lower back. It was like it had never felt the support before and it was cheering for it. Happy back = happy me. And on this mattress, I'm happy on my tummy, my side, and my back. I'm just... Happy!
Here's what I should note: I am a single girl and my adoration for this mattress is based solely on that. I have no idea how it would hold up if shared.
As far as pictures go, you can see pictures of the mattress from the product description, so I decided to add pictures of the packaging. The box it came in was a little beat up (and its ink got ALL OVER ME, so watch what you're wearing when you haul that box around!), but the mattress was still secure in its plastic wrap inside. While nothing was wrong with my mattress, I could easily see how others might get damaged in shipping. I guess that's just another gamble you have to take. And it was a little hefty and awkward to maneuver, but I managed to get it to my room, on my bed, and inside my mattress protector all by myself (and I'm no He-Man!).
Do I think you should buy this mattress? That's your gamble to take.
I unfortunately had to deal with the large items department to return this mattress twice as i received defective or not as advertised mattress twice.
I didn't notice any smell chemical or otherwise.
comes shipped in a bag that was easy to open and remove.
Bad: just about everything else.
Soft, but probably too soft. my three year old is enough weight to make it nearly compress to the box spring. maybe just two defective ones?
The packaging said made in china, but not really surprised.
The first mattress only expanded to just over 5 inches at the edge, and might have a peak around 6.5 or so in the center. (see picture)
The 2nd mattress only reached 4.5 inches and it had some sever deformities around the edges. I've shared pictures that show how only the middle sagged and never expanded. one corner was still flat and wouldn't expand. the inner edge that was wrapped the tightest (center of the role) was wrinkled and never recovered from shipping even well after the recommended 48 hours.
bottom line. I'l look elsewhere.
Update: after receiving a 2nd mattress with issues i purchased another one by visco kids from amazon. here is the link.
I just moved into my first (own) apartment and needed furniture. Sleeping on the floor is nice at first but gets old very quickly. I knew I wanted a queen-sized bed. Did not have a bedframe at first. Very surprised with the packaging, and to be quite honest, was skeptical about the comfort of the mattress (due to the low-profile nature... my previous mattress was a sealy pillowtop).
Immediately after unpacking, it aired out and measured just, under 6-inches thick. I slept on it that night, regardless. It was quite firm. Eventually purchased a used Ikea Malm bedframe and slid the mattress on top of the standard slats. It really does look quite nice. I've been sleeping on this mattress/bed for about 2.5-months now. I can't tell if I'm just getting used to it, or if it started to soften a bit. The mattress did seem like it contours and soften much better with time. Maybe its the slatted base too.
I recently went back to my parents' house and tried out my old mattress... I missed my new bed immediately.
Take-away message: Comfortable, but fairly firm at first (compared to a pillow-top). Modern-looking with a platform-style bed. Gets more comfortable with time. Slatted frame base may help with even weight dispersal and allows the bottom of the mattress to "breathe".
I really enjoyed this mattress for the first year, year and a half. Then my lower back started hurting, and about the same time my wife started complaining about her left shoulder hurting. This is the side she sleeps on. She slept in our guest room bed for about 2 weeks with no shoulder pain. Then came back to our room for the last week she has been complaining about her shoulder again. Well, it's been about 2 years now. Today I spent a lot of time examining the matress and observed that it was flimsy like a marshmellow. I actually sink in to it without the firmness and support it had when I first purchasec this mattress. This would explain my wife's shoulder pain and my back ache.
Just received this 8" twin version yesterday and am already very happy with what I see. Am letting it expand for the full 48 hours recommended before sleeping on it, but by touch it feels nicely firm and has a good tension to its surface already. The picture I've included was snapped less than 15 minutes after unwrapping, and the unwrapping was simple. I did NOT need to use a scissors to open the package. Also, there is ZERO odor. Shipping was quick. I'll update this review once I get a sleep or two under my belt with it. But so far, looks excellent!
UPDATE: Okay. I've slept on it and it is exactly what I wanted! A very firm mattress that provides excellent support. Again, this was pretty much full size within 24 hours and expanded quickly from the start. Also, again I will state for the record, there was ZERO odor with this. Just a great, great product!
SECOND UPDATE: And just for the record, per the info the came with the mattress, the actual dimensions are 75"L x 39"W x 8"H.
A YEAR LATER UPDATE: So. I've had this mattress for a year now and... I still love it! There has been no deterioration of the firmness over time. No odor. It has been perfect. I am very happy that I purchased this particular memory foam mattress and if and when I need a larger size, this brand will be at the top of my list of considerations.
Just had my first night sleeping on it! It was great, so comfortable. I think it was the best night sleep i had in a long time. One small issue I had was with shipping. I chose one day shipping with Saturday delivery becaue I'm moving in my new place on Saturday. It didn't arrive. So I had to sleep on the sofa for two miserable nights. But this has nothing to do with the mattress. It's all ups' fault. Amazon was really quick to refund me the shipping fee so that's good. Now back to the mattress. It came in a box which means it is easy to handle. A bit heavy but I had no trouble getting it to the third floor by myself. Unpacking is very easy too. You just need to be careful only cut one plastic cover (there are two) at a time. I accidentally cut both at the same time so the mattress was getting inflated in the middle of it, which didn't cause much problem though. Since I'm starting off in a new place, I have a bunch of other things to build and assemble. Unboxing the mattress might just be the easiest task.
People warned me against buying a mattress online and I was skeptical about it myself. But equivalent product in local stores will cost at least twice as much. Eventually, after reading many reviews, I decide to take the risk and I'm glad I did. Now I hope this review will be helpful to you if you are uncertain about purchasing a mattress (this one in particular) online (Amazon specifically).
This mattress is MUCH nicer than any other memory foam mattress we looked at! I got this to go on the top bunk of my 3 year old son's new bunk bed and we are SO glad we went with this instead of the one at Ikea that was $25 more. This one is about 1.5" thicker than that one, but I felt like this mattress is much more dense than the other one. My son has slept on this mattress for 3 nights now and he hasn't woke up any of those nights (He is usually up at least once a night, so this is a big deal!). I really feel like he is sleeping so much better on this than he was on the traditional inner spring mattress that he was using.
I was pleasantly surprised at how fast it fluffed up out of the package as well. I pulled it out a day before we set the bunk bed up, but it was fully fluffy and ready to use within about 6 hours. It did have a slight smell, but it was MUCH more tolerable than a lot of other memory foam products that we've tried over the years, and it was completely dissipated within 24 hours. If you stick your nose straight to the mattress now, you might be able to smell it a little bit, but its very very minimal.
Edited to add: the zip off cover is a phenomenal addition! So handy for cleaning!
Overall, I'm SUPER happy we went with this mattress! I think we will probably be getting another one to put on our guest bed as well!
Wow! Best thing I ever did. I was having lower back pain every morning sleeping on a too soft mattress. Since I began using the memory foam, absolutely zero back pain. Love it. Like the way it was packaged and shipped too; environmentally conscience. No odor or anything, just unpacked it, let it expand and began using it. I'll never go back to a spring mattress. Thank you memory foam!