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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Resort Sleep offers a mid-range/mid-price memoryfoam and gel mattress. They sell almost exclusively on Amazon and some of their reviews complain about misadvertised width and misrepresentation of where the mattress is made. Although there are plenty of good reviews, please do your homework -- there are plenty of high quality mattresses for similar prices that don't involve the same risk.
Based on our aggregated reviews and our scoring method, we recommend City in this match up!
See Our Full Review of City
Getting a firm understanding of sleeper reviews can be a relief. Sleepers, regrettably, don't always repond positively towards these mattresses. Some are content with the feel and comfort level, but others are not so much. If you are considering buying, there are more details about mattress specifics below.
Support isn't exactly the same as firmness. Good support means that it lines up your back and spine -- leading to a healthier night sleep. Unfortunately, these mattresses aren't the best in terms of support. Most folks find the mattress to be supportive at the beginning, but some have reported support issues as time as gone on.
For those that like the lay close to the side of their mattress or have mobility issues, even edge support is very important. For most, these mattresses do a good job with edge support, but some had complaints that edge support wasn't all it could be long term.
Customers find that durability is one of the most important attributes to finding a mattress. We all really want to find a bed that will be comfy a decade or more later. Unfortunately, not all folks have had good things to say about these mattresses in regards to durability. If you are considering buying for nightly use, read over the reviews, warranty, and return policies to make sure that you are safe in your purchase.
Customer reviews can be hard to see from a high level -- especially with companies coming in and out of the market quickly. These mattresses, unfortunately, aren't scored as well by customers. There are still customers that are very satisfied, but many others who are not. Learn more below to understand the specifics.
These mattresses get mixed feedback from customers on support. Though there are some that prefer the feel of these mattresses, others have had issues with alignment long term. If this brand is on your short list, make sure to read more about it before purchasing.
Edge support is definitely an important indicator to those with mobility concerns. Others aren't as tied to it as a end-all for a good mattress. These mattresses are not as supportive overall, so if edge support is very important to you make sure to do some additional research.
These mattresses may not perform as well long term. Some sleepers have had problems with feel and durability over a shorter than average time. If you have a larger body frame and are hoping for something with longevity, these mattresses may feel good initially, but do some added reading of customer reviews before purchasing.
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
Ok, I know that was a lame headline but this mattress is a dream. Here is how it went down. The delivery was 2 days early (free shipping 3 days). It arrived wrapped in plastic rolled like a tightly rolled sleeping bag. This concerned me at first as I thought it it was much thinner than expected. However upset n opening it expanded to the promised thickness (this is my first memory foam mattress, so that may be a duh statement if you have ordered one before). It isn't too heavy for an average strength person, but I would recommend two people maneuver it on've open. It feels like a cloud and i just love it. It comes with a memory foam pillow (it was a nice surprise, but a detailed l may have missed in the discrption. I think you will love it.View More Reviews
So we got our queen size mattress in 3 days (In Hawaii). The box was the length of a queen bed, but it was rolled up like a log. It unrolled and expanded. The free pillow is great. I want to get another one. It's not too big like my other pillow that keeps my head tilted forward when I sleep. My old mattress was sagging in the middle so both my wife and I would get a sore back after sleeping on the bed. This mattress had great support and is rather firm. Part of that may be due to the mattress cover (since our little ones sometimes climb into bed with us). We ended up getting a 3" mattress topper and it was perfect. I think that's the route to go. Not much you can do if it feels too soft. It's not hot to sleep on either. Very happy with the purchase.
HERE'S THE THING ABOUT MEMORY FOAM MATTRESSES: The heaviest part of your body is from your shoulders to your pelvic region. That part of your body sinks in more than the rest of your body. So, your head and your legs will be higher once you settle in a memory foam mattress. Whether it be on your side, on your back, or on your stomach. Your body is going to make a C shape whichever way you sleep. If you sleep side by side with someone, this effect only becomes worse as more weight is added to the middle of the bed. I'm 6'2" 210lbs, my gf is 5'4," maybe 130lbs. We create a big valley in the center of a memory foam bed that is very uncomfortable to sleep in. This would be an ok bed if you were sleeping alone possibly, and I only say possibly. We are going back to a nice pillow top. Nothing against this particular bed, because it is a decent bed for the price, I just don't think memory foam is the way to go simply because of the "C" effect that it causes. However, the memory foam pillow that came with it was absolutely fantastic. I just don't think the success memory foam has in pillows translates to beds. I hope this helps.
I was a little apprehensive about ordering this item but I read so many good reviews, I figured why not? The mattress was delivered on time and not damaged by fed ex. That's a plus. Unboxing the unit was easy. Be careful when cutting open the plastic mattress cover. Lay unit on your box spring before cutting as once it starts to rise and fill itself in, the mattress becomes hard to handle.
I found the mattress very comfy and surprisingly I slept very well the first night. The foam pillow was a plus. I read negative reviews regarding this foam pillow but I have no complaint. The pillow I currently have is so soft that my head sinks so far in that I have to fold the pillow in half there for sleeping with my head tilted all night , almost always waking up with neck pain. I woke up the first morning feeling super. No neck pain. No sleepless night as always. My husband however said he sank and felt as if he was touching the box spring itself. I am 5'3" and weight 150. He is 5'7" and weighs 250. I am hoping the mattress had time to expand itself while we were at work. I'll see how it goes for him tonight.
The only thing I found weird about this mattress is that the length of the foam mattress I'd about 2" longer then my queen box spring. And about an 1" wider. Must be defect or the company that made this mattress has different queen sizes they abide by. Not sure. No worries though. I'm not bothered by it. Beside the extra length, there is no complaint on my end. I would recommend.
Two twins ( for a King) easier to change sheets, lighter, arrived together. Opened, laid them out in spare bedroom to " air out and to regain its form". Comfy nights sleep that night and has been since. Been about 3 weeks, great results. Extra foam pillows were a huge plus. Thought I'd miss my plush pillow top. Nope. Paid big money, lasted about 4 years before side broke down, had no support. ( not very big people). Will never use pillow top or big name brand again. They don't " make them like they used to"!
Husband is severely arthritic. Never sleeps thru the night. Oh my, how life has changed for both of us. Full nights sleep and restful at that.
Would highly recommend anyone try these products. Had questions, promptly answered, by Dan. Very impressed. Thanks, guys.
This is the best mattress I have ever owned. I know people who spent a lot of money on memory foam mattresses and said that mine feels the same. It is very firm. I was not sure if I was going to like that the first night. But I woke up the next day feeling like I slept like a rock. I have been getting some of the best sleep ever and haven't been waking up in pain. It took some getting used to but now I can't imagine sleeping on anything else. The price and quality of this mattress cannot really be beat!!!! Also, I am using this with the sleep master platform bed frame and mattress foundation. One of the ones you do not need a box-spring for. It works great and was so inexpensive to piece this together.
Recommended for the quality at the affordable price. I found out about this mattress from an article on scoliosis. I was worry it will still be too soft for me but it actually has good support and was comfortable to sleep on.
Areas to improve:
Wish it has handles on the side. It is big, thick and heavy, was not easy to grab and adjust it after unpacking. It expands almost instantly.
The Queen size I got didn't quite fit my queen bed I got from ikea. It's a bit too long, didn't tuck in the frame...no big deal, just wondered why.
I would have given it a 5 but the box was in pretty bad shape by the time it got to me. It did get to me in 2 days it was light weight easy to get up to my room. I didn't smell anything weird when I cut the plastic off and it filled out pretty quickly. I was expecting a firmer support, but it's still extremely comfortable since day one my sleep has been better and my back is not as tense from before I don't toss and turn anymore the pillows are a nice bonus super comfortable I definitely recommend this product
I have to say my son was having back pain for a long time. His old mattress was only 3 years old. It was also expensive. One of the reason I didn't want to get him another mattress. He kept on with back pain, so I went online and research on mattresses. I came across RESORT SLEEP COOL MEMORY FOAM. I read all the reviews and I said " ok..let's give it a try. My son is so "HAPPY" I ordered the Resort Memory Foam. He's been sleeping very well on it. One of the things I noticed also, no ODOR!!! I am telling you I had memory foam mattress before and it smelled bad. This product had no strong ODOR or SMELL. Also the mattress goes on well on the bed. (platform). We are satisfied with RESORT SLEEP 10 inch Cool Memory Foam. One more thing, the mattress stay cool. I have good sheets on them, ...my son loves his bed!!
Mattress was folded in half then rolled and wrapped up tightly in an even a smaller box than my twin mattress bought separately from a different brand. Upon letting it aired and plumbed as instructed, disappointment hit! The mattress is extremely plush and NOTHING as described. I weight 105lbs. and I am sunk in about 1/2 way down on the mattress. I tried to turn to my side and my arm goes numb after less than 4 minutes. I am sunk badly into the mattress no matter the position - my back or side. Quite surprised to see this mattress gotten awesome reviews! Is this a case of defective product? I can't chance it and just return it. Can't risk a bad night sleep and frequent visit to the chiropractor.
I purchased this mattress based on the overwhelmingly positive reviews and because of its affordability. The mattress is firm yet comfortable. I had bought a foam topper in anticipating I would want a little more softness and have since discovered I don't need it it at all. Even the pillow is nice. I am very pleased. I would make this purchase again.
What a great mattress, and at a fraction of the price of name brands. A bit firm, but that's comfortable to me.
Came compressed in a plastic wrap, once the wrap is removed it expands to full size in no time.
Also, there is no nasty rubber smell like other memory foam mattresses I've had.
Works great with my adjustable bed base.
The free pillow is very nice too.
Just got this delivered yesterday and I am letting it fill to its correct size as I write this so I haven't slept on it yet. I have added a photo of what it looked like when it was delivered yesterday. Also the smell that people are talking about when you unpack it is there but it isn't very strong at all. The free pillows are a complete joke they feel as though the are filled with popcorn..not even suitable as a dog pillow. Very fast delivery.
I have 3 nights of sleep on it, wake up virtually pain free less and less every day, I was having to take a sleeping medication but since this mattress I will wean myself off of them..... crazy I know .... but close to being magic..... my wife suffers from RA and other medical conditions she too has had a wonderful sleep experience
Literally, the best sleep I've had since a back surgery in 08!!! I'm usually up and hurting at around 3am, I've been sleeping until 7 since this mattress was delivered!!!! WOW, IM INCREDIBLY HAPPY WITH THIS PURCHASE!!!!! Ultra fast delivery and awesome price. I can't ask for anything more!!!!
This Mattress is the best choice, replacing a sleep by number that is over 20 yrs old. I wish I would've bought a long time ago. The price is definatly right.
I'm sleeping better now. The mattress seemed a bit firm at first, but conformed to our bodys shortly. No pressure points at all.
We have been using this for about a week now, and would recomend to anyone interested in a good nites sleep.
I live with chronic illness and the pressure points in a regular mattress cause me pain. I could immediately tell the difference on the first night. Well worth the price and i wish i had thought of it sooner. More than pleased with this product.
This mattress is nice, came in a box had a little damage to the box but the mattress was just fine, everything matteress an pillow ultra comfortable really nice! Expanded to the right size an all. First night was great slept really well and I think its all gonna get better and better! Happy with quality an all around look feel comfort of the mattress.
This arrived yesterday, and I can't be more pleased with the quality and comfort. It took shorter than expected to expand (I received it in the afternoon and slept on it that night). There was absolutely NO odor at all from the mattress. The only a article with a slight odor is the bonus pillow that came with it (seriously - it does expand - not as fast as the mattress - give the pillow time). I purchase the Amazon basics sheets with this an seriously had the best sleep in a long time. It's not soft, but it's not firm. I consider it in the middle, which is what I was looking for. This has a quality of mattresses four times the price (I've been shopping for a while). The cover (comes on it, will zip off) is really convenient for washing. Go for it!
My old pillow-top mattress was nearly 13 years old and it was time for a change. I had friends who'd bought foam mattresses and one who had bought one of these and recommended it to me. Don't let the price fool you, this is an incredible buy! They sell these on their own site for much more but here, at this price, you don't get the 100 Night Trial.
Everything was as the seller described. It arrived in its (relatively) small box. I removed it, put it on the box spring and slept on it that night. It has taken a little getting used to because it's not "springy" like the old, traditional mattress was. It's also a little firmer than some of the reviews give it credit for but that was a good thing for me. On a firmness scale of 1 - 10, I'd give it a 7-8 but it's not "hard" at all. The foam really does give nicely for hips and elbows and whatnot. It also sleeps cool, a must for me. I would recommend this highly!
For the money, it is an amazing bed. They shipped Prime to Hawaii.Which was rare for queen beds on Amazon. I paid over 2k once for a bed from those high end stores. This one is better. Went to bed with back pain last night. Woke up with none. My opinion is that this is a medium softwise. Love it so far. Photo is before deployment. Buy this bed.
The mattress is very comfortable and conforms to your body as you sleep, which really helps reduce the pain and discomfort in my pressure points. I've tried other memory foam mattresses in the past, but they do not do a very good job of supporting me and eventually, I just ended up returning them. This mattress is definitely a keeper.
The Resort Sleep Mattress is doing a great job with both support and comfort, and it doesn't make me feel stifled during warm weather. And as a double bonus, this mattress costs a fraction of what I paid for my other memory foam mattresses and traditional mattresses as well...this was shocking, but certainly a welcomed surprise. And I love the pillow too, very nice. I highly recommend this mattress for those who value a pain-free, blissful night's sleep.
We've had a Sleep Number bed for many years and it's been a great mattress. I had to add a topper because I have Fibromyalgia, then recently my husband has had major problems with a bulging disc and the SN bed didn't help his back at all. He couldn't get it blown up to be firm enough for his back, and often woke up in the mornings unable to walk. We started looking into getting a different mattress, and I've been reading reviews on every different kind. I just couldn't bring myself to spend thousands of dollars on a mattress that may not work. I decided to give the Resort a try after reading all the reviews, especially ones about people with back problems and who talked about the fact they didn't feel excessive heat as my husband tends to give off lots of heat and we live in the South. So far he loves the mattress. His back has been great, he's slept really well, doesn't feel hot and sweaty, and he's thrilled with the way the mattress sleeps. I've felt comfortable, so we're pleased. I'll be back in six months or so to give you an update as we've only had the mattress a few days.
This mattress is so awesome! We have been using memory foam since I met my husband almost 10 yrs ago and discovered the mattress in his truck was a cheap spring mattress. He had no idea he had other choices. At the time, I was merely looking to change it to a foam mattress but then discovered memory foam toppers. He could not believe the difference! Since then the industry has upgraded to integrated memory foam in with dense foam such as this one. This 10" is 2" deeper than our last one and yes, it is that much better. Highly recommend.
Coming from a guy with Rheumatoid Arthritis, this bed is the greatest thing ever. Not the greatest bed ever, but the greatest thing ever. I sleep like a baby and wake up without joint pain. It's extremely comfortable, regulates my temperature nicely, and provides firm support that holds you in comfortable positions throughout the night. The bed expanded in about 12 hours, and has not sunken in at all over the last few weeks of use. Assuming this holds up, I may be ordering another bed for my college room as well.
This review is being written after less than a week so durability is one aspect that I cannot comment on. That being said, the mattress has exceeded my expectations. It is medium to firm and conforms to your body giving excellent support to all parts yet you have the comfortable feel that you are on a flat surface.
My wife and I slept well on it and this might be one of the most comfortable mattress we have been on.
Set up was easy but a clear label indicating which side of the mattress should be up would have been helpful especially with the king size. Although the mattress appears to inflate in one hour or less, we allowed it more than 24 hours to insure that it was as close to 100% expanded as possible.
The mattress is priced very reasonably and the added pillow was a nice bonus but one pillow for a king sized mattress is not enough for two. ( Suggestion to Resort Sleep include 2 and adjust the price or place a coupon in the box so customers can order another one if they like.)
Over all I would rate this amazing mattress 5 stars and would recommend it to anyone seeking a new mattress to improve their sleep.
I have scoliosis and googled a bed that would be good for my spine. This bed popped up on my searches, so with the price, I decided to give it a try. I have been sleeping on a pillow top mattress for years, knowing that a soft bed is not good for my back. I received this in the mail FAST and got a little nervous when taking it out of the vacuum sealed package. As it opened, I almost started thinking this was another thing I wasted my money on....but I had to give it a shot since I was already in too deep. It came with a pillow that some have reviewed as flimsy and no good, but I slept on it anyway. I woke up renewed. My neck wasn't in pain. I rolled right out of bed, after being sick for a week, and I finally had some energy. I was the most rockin nurse at work that day, others even made comments about how quick I was moving! This old lady (early 40's) just needed a new bed! I love it and will be getting my kid one very soon. Also, I usually wake up a little sweaty with that old bed, but not this one. Love it! Now I just need to get a platform for it, since right now it is sitting on top of my old box spring.
UPDATE 12/18/2015 - The only reason I did not give this mattress a one-star rating is that it seems to be well made and the description did state it is a 7 to 8 on a 10-point scale (1 being the softest and 10 being the hardest). But in my opinion, it is more like a 9.5!
I really tried to like this mattress and I gave it a couple weeks before I left my initial review (which was a more positive one at the time). I thought maybe I just needed some more time to get used to the firmness of the bed, as it is firmer than anything I have slept on before (including my last memory foam mattress that I used for several years, which was soft and supportive) But then a few days later my troubles really began. I started waking up in the mornings with horrible lower back pain. The pain would subside later in the day, only to return once I slept on this mattress again. I tried a topper on it and thought that would take care of the problem, but then I started getting aches and pains in other areas of my body. I decided to remove the topper and try sleeping again just on the mattress. I could not get comfortable no matter what position I was in. I got on my side, with a pillow between my legs, and dozed off. I woke up a short time later with an aching shoulder, hip, and leg on the side I was lying on.
Today, I went to a store and purchased a new mattress because I just could not stand to sleep on this one any longer. It was hurting me badly!
There are a lot of positive reviews on this mattress, which is what helped me make the decision to purchase it. I don't understand how it can have such positive feedback, because it is the worst mattress I have ever slept on. And I like a firm mattress! But I don't want to sleep on something that is like sleeping on a slab of concrete. Memory foam is supposed to relieve pressure points. But this mattress seems to push back against you with all its might!
This mattress has broke me from ever again wanting to purchase another bed online. From now on, I want to try it before I buy it. Now I am stuck trying to get rid of this thing. There is no way I can roll it back up and ship it back for a refund. The seller did offer a full refund when I messaged about my experience with the bed. But again, I cannot deal with the hassle and expense of shipping it back. I will have to try and sell it locally.
This is our second purchase of this mattress. First was a guest for our spare bedroom and now a king for the master at our vacation hone. I expect to purchase a third for our home in Indianapolis soon. Very pleased as you could guess. Glad I did not waste my money purchasing a more expensive brand.
As a followup..We did purchase a third Resort sleep 10 inch memory foam mattress for a home in Indianapolis I have to say just like the first two I now turn I think only because of habit, not because I am sore. We have two more bedrooms and I expect my total purchase will probably be a total of five mattresses! Great product great service fast delivery couldn't expect anything better.
Bought this matress a month ago...at 1st it was really hard to get used to...our old matress was a pillow top and I loved it but it was starting to sink in the middle and make horrible noises getting in and out of bed...with my new matress no noise..no sinking..and I don't get up hurting in the morning...it is a very very very firm matress...so far so good...not getting 5 stars because it is a little too firm but for the price you can't beat it
I bought this queen mattress and the 14" Zinus bed frame for our son's college apartment. He has a bad back due to a car accident, sports injuries, stress and may have some arthritis. He had a horrible time sleeping on the mattress in his previous furnished apartment.
He is a big guy, 6', 200 lbs and his body temp runs high. He says it is the most comfortable bed he has slept on and it does NOT sleep hot (can be an issue with some latex mattresses). He loves it. His roommate also needed a mattress, tried it and ordered one for himself as well.
By not needing a box spring, it is one less thing to buy and gives you valuable storage space beneath, which is so needed in a college apartment. We did order an anti-slip rug pad (to go under the mattress and on top of the frame) to help the mattress not shift on the bed frame, as the frame does not have any side rails to keep the mattress in place.
This was purchased as a gift for my daughter. She handled bringing the mattress and setting it up on a bed frame by herself. This is no small achievement when you're five ft two. She earned that superb first nights sleep! She reports that it is very comfortable. I will definitely be purchasing a second one soon.
There was a very slight chemical smell on set up but it faded quickly.
It's pretty neat to order a bed online and have it shipped directly to your front door. It's crazy how they can compress such a large bed to such a small size. It rolled out fine and popped up to size. When I first laid on it I was worried because it was as hard as a rock. You do sink in and I don't have any complaints. I have been sleeping on the bed fora couple of weeks now. I'm a side sleeper and have sciatica pain so I'm really sensitive to pressure zones. I haven't had any issues with pain or discomfort.
This mattress is very comfortable. I have been sleeping on spring mattresses for 60 years and I was hesitant to buy a mattress online and a foam mattress. So glad I finally made the decision to purchase because I love this mattress and it the price made it a great deal!! Soft yet firm enough to make for a very comfortable sleep.You won't regret making this purchase!!
This arrived very fast and once I took it out of the box, it didn't take more than an hour or two to take full form. It is a bit firm, so if that's what you're looking for, this is your bed. It also came with a bonus memory foam pillow, which I wasn't expecting so maybe I missed that somewhere, but I love that too. Also pretty firm. There was no smell upon opening the box which I believe I read in some reviews that they smelled something but the odor went away after a day or two. I did not experience any of that. I slept on the bed a few hours after opening. It's very good quality and I would recommend it.
Love this bed. It has the right combination of comfort. I prefer a firm mattress, and this meets that expectation. My daughter (no back issues yet!) prefers a softer mattress, and she too thinks it is perfect. Can't explain that, but that's the truth. I bought the mattress for a guest room but we each took a night to try it out, so I fully expect it to be perfect for any guest. Also, there is no smell whatsoever upon opening. I had lots of questions, and the customer service was impeccable. I received responses almost immediately whether I sent my email at 10:00 a.m. or 10:00 p.m. And the price can't be beat! I tried one mattress that was twice the price and not nearly as comfortable. And the price gets even better when you factor in the bonus memory foam pillow. I recommend this mattress and this company enthusiastically!
I am a two time buyer of the Resort Sleep Queen Memory Foam mattress and highly recommend it! I bought my first memory foam mattress for my home. I had been experiencing hip pain from my old mattress and after sleeping on the Resort Sleep mattress my pain went away. The price is great for what you get. I had looked at more expensive Tempurpedic ones, but could not bear the high cost and the uncertainty if I would like a memory foam mattress or not. Based on the reviews and price of the Resort Sleep mattress I decided to give it a try and am so glad I did. I will never go back to sleeping on a pillow top/coil spring mattress again. I was so pleased with the mattress that I bought another one for my parents guest room. At home my mattress is set up on plywood and at my parents it is on an old box spring and must admit that I prefer the plywood setup.
I needed to get a foam mattress for a small city apartment with a narrow spiral staircase. I ended up getting this Resort Sleep mattress in a pinch because the foam mattress I had ordered from another company didn't get the delivery day right. Essentially, I needed a foam mattress delivered in under 24 hours and Resort Sleep was able to make this happen. It was inexpensive so I figured if it were bad, I'd just get another mattress later. Well, it is probably one of the most comfortable mattresses I've ever slept on! I have 2 high-end mattresses in my home that cost over $1500 each and this Resort Sleep mattress is WAY more comfortable than either of them! Amazingly, it's not even on a box spring! (Just on some bunky boards.) I am middle-aged woman with a wonky back so I'm not one of those people who can sleep on anything, either. I am actually going to give away one of my fancy mattresses at home and replace it with a Resort Sleep mattress.
I can't say enough good things about this mattress! The packaging was perfect and manageable, even for someone with a smaller frame and some neck problems. I'm a stomach and side sleeper, and for the first time in my life, I do not find myself tossing and turning to relieve pressure on the usual areas, such as ankles, hips, and shoulders. My neck feels better than it has in years. I tend to sleep very warm, and this mattress seems to alleviate that. It inflated beautifully within the first 24 hours, and there was no disagreeable smell. I love this mattress so much, that I have recommended it to quite a few people that I know are shopping around.
Firm and slightly conforms to your body. The paper that came with the mattress said to give it 24 hours to puff up and take shape. I let it sit on the floor for two days as it didnt look like it was fully formed in the 24 hours. There is a slight odor that has gone away after a few days. Im told this is typical of these types of mattresses. . Wasnt expecting this kind of quality for the price. Pleasant surprise.
It came with a free pillow which my cat took over while it was puffing up. Since I didnt plan on using it anyway, he now has a comfy place to sleep too.