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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Naturepedic makes a variety of mattresses for adults and children. Their popularity stems from being an organic mattress maker. What does organic mean in the mattress context? It means that they only use organic textiles (think cotton) and organic foams (think latex). This differentiator is a big plus for those that suffer from allergy sensitivities or have young children that do. You are going to expect to pay a premium for such materials.
Based on our aggregated reviews and our scoring method, we recommend Naturepedic in this match up!
See Our Full Review of Naturepedic
There is some negative input from sleepers about these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. Due to this, it's harder to predict whether one of these will sleep perfectly for you. Continue looking on below to learn more if one of these mattresses will work for you.
In terms of support, these mattresses have had some mixed reviews. Some customers feel cozy with these mattresses, but others didn't feel entirely comfortable. If you are larger than average, you should do some added research before purchasing.
Edge support is an essential attribute for those that like to sit on the side of the mattress. Some folks report this brand's mattresses are not evenly supportive and may dip for some.
We all want a long lasting mattress, and when instead our new mattress causes us pain after a year, this is the worst. However, now more than ever, it is getting harder to find lasting comfort. With the crazy amount of choices now, some companies are focused more on capturing mind-share and sacrificing quality. When it comes to these mattresses, some sleepers had issues with durability. Longevity issues aren't a guarantee, but make sure sure that you read up on the specifications to make sure your choice works for you.
Most sleepers rated these mattresses well and reported feeling comfy. Some customers, though, didn't feel as positively. If one of these mattresses is on your short list, make sure to read our analysis below.
You may think supportive mattresses are always firm mattresses, but when we talk about support, we talk about deep support of the spine, hips, and shoulders. These mattresses are well rated for their supportiveness for the average customer, but there are a few complaints about the feel.
Overall, these mattresses have good quality edge support, which what customers want who sit on the edge of the mattress or roll away from the middle of the mattress.
Bowling Ball & Density Tests
By resting a bowling ball on the mattress, you can measure how even a mattress is in terms of support. These mattresses do a good job at supporting the spine overall, but some with wide hips and shoulders may experience some discomfort.
Everyone wants a mattress that offers durability and will last forever, but that is sometimes easier said than done. Luckily, customers don't remain silent on what they like and dislike about their choices. These mattresses are more durable than the average and should last over 5 years for most, but some heavier folks may experience them to be slightly less durable.
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
We love this mattress. I was very worried about buying a mattress for my 2 year old because in the past when I've bought traditional mattresses, the off-gassing took months (that was before I knew better about the horrible chemicals in mattresses). My son had a Naturepedic crib mattress and the transition to the Naturepedic twin mattress was a good choice. When the mattress was delivered we set it up in his room and he was able to use it that very night. No off-gassing horrible chemicals, no bad smells. What a relief! I'm very sensitive to chemical smells so I was happy to not have to deal with that here. We started off on the firm side of the mattress for my 2 year old, but it was very hard. He's been sleeping on the firm side for 1 month, but he keeps waking up at night. We also found that he was trying to put his entire body on his pillow, so we thought he would prefer a softer feel. A few days ago we flipped it over to the quilted side and that feels much better. We still need to get a waterproof pad for it, since the quilted side is not waterproof and he's not yet potty-trained. I would not hesitate to purchase this mattress again. It was very expensive, but if he uses it for 10 years, that's only $75/year. Well worth the peace of mind.View More Reviews
I was nervous when I purchased this mattress because many reviews say it is too firm. Is it firm? Yes. Uncomfortable? No. My son went from a conventional plastic-y crib mattress to this mattress. This one is considerably softer and more comfortable. I lay with him at night as he falls asleep, and I am not uncomfortable on the mattress. I have had no complaints. In fact, we are thinking of buying one for each of our other children. This is a great mattress and is one of the most affordable non-toxic mattresses available. It is firm but not uncomfortable. I highly recommend!
This is a fantastic kid's mattress that made for a seamless transition from the Naturepedic crib mattress. If you're unfamiliar with these mattresses and are accustomed to soft, plush "grown-up" mattresses, you may find this too firm or too stark. However, it's perfect for a kid's growing body. There is no worry of off-gassing or chemical smells - it came right out of the box and onto the bed with no airing out time. The waterproof side is great, with a nice texture that is nothing like a plastic-y waterproof pad. This is a high-quality mattress made from high-quality materials that will leave everyone sleeping well at night!
Ordered this mattress after much research and debate. I am happy with my decision. The mattress was not too firm as other reviews remarked, and is actually almost softer than I wanted because I was hoping the firmer the mattress the longer it will last. It is certainly much softer than the 2-sided naturepedic crib mattress. I bought this for my son transitioning to a big boy bed and expect it to last through childhood. I believe it will and it is very comfortable. We are using the waterproof side which I LOVE. It protects the top and sides without having an awful crunchy, noisy sound or feeling. There was a slight natural odor as some commented in reviews but only if you put your nose to the bed and you can't smell it from the waterproof side. Certainly no strong odor or chemical smell. It is expensive, but compared to adult organic, non-toxic mattresses it is much cheaper and I felt was worth the investment for my son's health and my peace of mind.
12/13/2015 Update: After receiving an email from Naturepedic that the mattress I purchased was defective, I ordered a new one. We've had the mattress for about five months now. No issues with lumpiness. However, I feel like the outer trim of the mattress is starting to loose it's shape/looking bent. I don't believe this is normal wear-and-tear because I've never had this issue with my other mattress. =( I was excited to purchase this matress for my toddler as her new big girl bed; however, I was disappointed with the product for a few reasons: 1) I grew up sleeping on very firm mattresses. I prefer them and enjoy them. Although firm, something about this mattress made it quite uncomfortable. It's just too firm. 2) The discomfort of the firm mattress could be that it feels lumpy. It seems like individual springs can be felt while laying on the bed and shifting positions. 3) The waterproof side of the matress seemed loud. The cover was not taught, so when I moved my arms across it, it was as if I was laying on vinyl plastic that can be heard when moving. I purchased a NP crib mattress and had no problems with its quality; however, the twin mattress was a big disappointment. If you have a recommendation for a quality organic mattress, please share.
I never write reviews but I am EXTREMELY disappointed with this mattress. We've had it for just over a year now and we still have not transitioned my toddler to the bed so this mattress has only been slept on a handful of times by the occasional house guest. When we first received this mattress I noticed that it elevated in the center so it almost felt as if you were rolling down hill on either side of the mattress. I thought perhaps this was because it was new and that it would settle down over time but sadly it hasn't. Also the sides of the mattress are sagging. It's almost as if the side of the mattress totally collapses on itself when you sit on it. I flipped the mattress over to the non-potty training side and it weirdly lumpy. I wanted to love this mattress. I paid more for this mattress than I wanted to because I trusted the brand and I definitely wanted an organic mattress. But I'm sad to say that this mattress was not even close to what we were hoping for. We wanted a mattress our toddler could grow up on, now I'm going to have to buy him a new mattress before he even gets a chance to use it.
Since infancy, my now 3 year-old daughter has slept on a Naturepedic crib mattress in her crib and toddler bed. So when she recently transitioned to a twin-sized "big girl" bed (Charleston Solid Hardwood Platform Bed Frame - Twin Size), Naturepedic was our first choice for a mattress that we knew would be free of chemical flame retardants. We opted for the 2-in-1 mattress instead of the single-sided one for $100 cheaper because we knew from experience (with the crib mattress) that it's 100-times easier to wipe up accidents from the waterproof fabric of the mattress itself, than to have to remove a separate mattress pad and throw it in the wash. Plus, many waterproof mattress pads are made of PVC/vinyl, a toxic plastic the emits phthalate fumes that you don't want your child inhaling in their sleep! The waterproof side of the Naturepedic mattress is made of food-grade polyethylene, which is non-toxic and doesn't give off any harmful fumes. Yes, the waterproof side of the mattress is somewhat firm, but not excessively so, and most importantly, my daughter has never complained about being uncomfortable. After all, she spent the first 3+ years of her life sleeping on an ultra-firm crib mattress, so she doesn't know any differently when it comes to sleeping surfaces. Plus, pediatricians recommend a firm mattress for younger kids, whose bones and skeletal structures are still developing. Once my daughter is older (and fully nighttime potty-trained!), we'll flip the mattress over and use the quilted side. This mattress was recently put to the test and passed with flying colors! A few weeks after we bought it, my daughter had an upset stomach in the middle of the night. She threw up a total of 4 times, soaking her pajamas and bed sheets, but the waterproof surface of this Naturepedic mattress completely withstood it all. Each time, all we needed to do was to wipe the surface of the mattress with Seventh Generation Disinfecting Multi-Surface Wipes, 70 Count, change the sheets and put her back to bed. We wouldn't have had enough mattress pads to cope with all the throw-ups that she had. In short, this mattress helped make a rough night a little less difficult for all of us. I highly recommend it. Grade: A
Switching to this mattress stopped an allergic reaction I was having to my memory foam mattress (all the chemicals!). So in that respect, 5 stars. But this mattress is very hard, so I had to buy a latex mattress topper to be able to sleep on it.
My 13 year old wanted a really firm mattress, so we bought him this one. He even wanted the firmer side up. That lasted a day. So we flipped it to the "less firm" side, which was still way too hard. The two sides are board v. Heavy blanket on board. We wound up buying him a 3" featherbed. I still find it too hard, but he likes it now, though, and finds it just right. The featherbed made all the difference.
We purchased this mattress for our now 3 year-old son. I have read that sleeping on an extra firm mattress is good for growing bodies, but I must say that as a mother laying next to him at bedtime, it feels a bit uncomfortable. That being said, our son has never complained, and it has been almost 6 months since he started sleeping on it. Naturepedic has a good price for an organic mattress, so we will simply purchase an organic topper for comfort when he needs it.
I really like the idea of this bed and the fact that it doesn't have most of the nasty chemicals in it that other beds do. That said this is not the most comfortable bed. Its heavy and feels bouncy. My little boy doesn't seem to mind it, but it just isn't that comfortable of a bed.
I hate to give a low rating to a company that makes a matress with little or no fire retardants, but, this mattress was very uncomfortable. It felt like an old crib matress. Even on the softer side of the mattress, you could feel every spring.
Great mattress for our 2 year old. No chemical smells, and nice cleanable surface.
This has been great for my daughter. Feels like a regular mattress. It has held up very well, despite my daughter jumping on it at least weekly, and sometimes with her friends (it is on the floor for safety reasons). I would give it 5 stars if it were cheaper....seemed a little bit more expensive than it needed to be.
This is the second time I have purchased this item and I am very happy with it. As described & well packaged. I would recommend this product and seller.
I have three of these that I have purchased over the years for my three kids. Outstanding quality and complete satisfaction. Never had to offgas it. And sleep comfortably knowing my kids are not exposed to harmful chemicals. This mattress is supported by the environmental working group.
Excellent. Item was purchased for 2 year old. Used on the floor (montessori inspired) with a low profile boxspring. Child sleeps well and I've even fell asleep on it. Very expensive but worth the cost. No odors or new mattress smell.
The bed was purchased for my 3 year old granddaughter because my daughter felt it was important for her to have an organic mattress. We chose this one because it was mid-price and had one waterproof side. Also free shipping with Amazon prime! The bed seems to be very supportive, comfortable and quite dense so I imagine it will hold up well for many years.
Bought this for my 2 year old son. There is no chemical smell with this mattress which is 1 reason why I purchased. My daughters mattress from a regular mattress brand was purchased 3 years ago and still stinks like chemicals when I take the sheets and cover off. This mattress is also great with the waterproof side that actually works and is easy to clean. Comfortable and my son loves it
Not for those with aches and pains, but good for kids! We have a twin and a full size of this brand and are very happy. We also bought real mattress protectors since the mattresses are expensive, but so worth it.
Few people realize the dangerous chemicals in traditional mattresses. It may see like a huge expense to spring for the organic mattress, but it's well worth it knowing that your child is not inhaling toxins while s/he sleeps. As far as organic mattresses go, this one is extremely comfortable. The vendor, "Elephant Ears" I think it was called was excellent and offered free shipping, which saved me $150. This was a very good buy. My baby sleeps like a baby in it.
Excellent quality and finish. Perfect for toddler transitioning from naturepedic infant mattress.
Fits great for a 3 year old. No smell as others stated
This mattress is great. We don't think it is at all hard as other reviewers have complained. If you want a super deep pillow top type mattress then this probably isn't the one for you, but for a high quality, comfortable, basic organic mattress this one fits perfectly.
Love Naturepedic! Wish they made a king size!!
I bought these for my twins after they grew out of their cribs. I had also used Naturepedic mattresses in their cribs. These mattresses are comfortable and reasonably priced for organic, chemical free mattresses. I would always recommend this brand and will buy this brand for my bed when it's time to replace our current mattress.
Fabulous bed! Zero odor, soft Quilting, natural materials.
Great service, love these mattresses. Hopefully it lasts 20 years!
A little bit too hard on one side.
I bought two of these mattresses for my daughters (age 7 and 11) thinking that the the firmness shouldn't be an issue for bodies as light as they are. I love the fact that they are organic, and that they have a water proof side which is good for the earlier, bed-wetting ages. However, they are so hard that my daughters complain about them. I tried a thin topper, and that didn't work. I eventually bought a 3 inch organic foam topper for one of the mattresses and that did the trick for my older daughter. However, the cost worked out such that I would have been better off getting an organic foam mattress to start with.
Great mattress, a little on the firm side which is what I was looking for.
I bought this mattress because it was chemical-free, and I feel really good about that. I thought it was hypoallergenic, but when I received it, noticed that it had side vents. When I called the company about this, they tried to tell me that dust mites stay on the top layer only, so they offered a mattress pad. I'm a physician, and I wasn't happy with that response. I had to buy an additional hypoallergenic cover. It's nice that one side is waterproof, and the other side cottony. I've had the mattress for about a year now for my two year old. It sagged a bit immediately, and the top layer is a bit loose. These are made on a one-by-one basis, and made to order, so I guess that's ok. I thought this would last him 'til high school, but now I'm not so sure. It hurts my back to sleep on it because it's rather firm. After a year, it seems to have an odd-rice-homey sort of smell. Not sure I would buy again because of the price. Maybe all natural/chemical free mattresses sag?! I gave it four stars instead of three because at the time of purchase, there were not a lot of options out there for safer mattresses.
This is our second Naturepedic twin mattress, and we've also purchased multiple crib mattresses. We always love them, and feel good about our kids burying their faces in this organic, harsh-chemical free mattress. I read through the reviews, but have to disagree that this mattress is too firm, at least, not for a child. I bought it for my preschooler, and little kids often use firmer mattresses. I've fallen asleep on it multiple times and think it's fine, and my kids sleep well on these. I love that one side is water-proof for now, and that we can flip it over for a softer side for when the kids are a bit older. I have no complaints at all. UPDATE: At age 6, my son did start to complain that his mattress was too hard. It was wonderful to be able to simply flip his mattress over from the water-proof side to the softer side and please him without having to buy a new mattress! I also have to add that Naturepedic stands behind their lifetime guarantee. After less than 6 months, a spring had somehow rotated itself sideways in our second of these mattresses and was poking to the side. We don't know why or how this happened, but we wrote to Naturepedic and sent them pictures, and they immediately sent us a new mattress. No charge, no hassle. Very, very pleased.
It was pretty weird to buy a mattress online, but I had no luck finding a local store that sold organic (or just non-toxic) mattresses. I really wanted my son to have a mattress that wouldn't be harmful to his health. This one fits the bill, and it seems to be the least expensive option out there. The manufacturer's own website has it listed for $100 more than Amazon, plus they charge $75 shipping. I was pleased with Amazon's price and the free shipping (from Pennsylvania to California, no less!) The mattress is firm, but comfortable. My 3-year-old son has been sleeping just fine on it. I took a nap on it one day, and I noticed it was firmer than my own mattress.... but I slept just fine.
I really wanted to love this mattress. Organic was a priority for me and when reading the reviews it seemed perfect. Unfortunately, the mattress I received is hollow. There is absolutely no support in the middle of this mattress and if an adult was to lay on it, it caves dramatically in the center. I have no idea if my particular mattress is defective but I am definitely disappointed in the product.
I did a lot of research on mattresses and the incidences of sids when my daughter was born, and ultimately went with an organic crib mattress. When it came time to getting her a big girl bed, I had a very hard time finding full organic mattresses. Not one store in my entire city sells them. So I turned online, and researched every brand I could find. I needed an organic mattress that was not based with latex, and so many of them are. I'm allergic to latex, and fear my daughter will eventually share that allergy. Naturepedic is the brand I continued to come back to, as the best option on the market. Expensive, yes, but there are others that are far more, and none that are less that are made of cotton and not latex. What made me hesitate the most in my purchase is the reviews that said the mattress was too firm. I looked into organic mattress toppers that could help with that, but even those were a small fortune. Finally, I decided to go with this mattress. So glad I did, excellent choice. It is NOT too firm or too hard, it's extremely comfortable. It's possible that they made changes since some of these reviews were posted, to make it less hard. I have a terrible back & hip, and this mattress is comfortable to me. My daughter absolutely melts into it, and sleeps wonderfully! It had zero smell when we opened it - no off gassing, no need to air it out at all. When reading reviews, read the newest ones first. Because I think changes were made to this mattress to make it even better. For us, it's a non-toxic, organic, comfortable, odorless option for a mattress. I really think this one is your best bet!
I was slightly worried about ordering this mattress after reading a couple of reviews stating it was rock hard. I went ahead and ordered it anyway because my daughter has chemical sensitivities, and this was the least expensive, safest option I could find for her. I am happy to report that this mattress, while firm, is indeed comfortable enough- I actually fell asleep while laying with my daughter at bedtime and had a very restful night. My back and hips also felt great when I woke. My daughter slept like a rock and didn't stir until morning. I also noticed that, while I am usually a mouth breather when I sleep, it was very easy for me to breathe through my nose last night. This could be due to the newness of the mattress and the absence of dust mites, but I think the lack of chemicals is probably a contributing factor (I usually start sneezing whenever I walk into a store that sells new furniture because of the off-gassing chemicals). My daughter's nose seemed to stay clear as well. This was a big expenditure for us, but I'm glad we did it because now we have peace of mind that our little girl has a healthy place to sleep until she reaches adulthood. When we can afford it, I'd love to get a Naturepedic for the master bedroom as well.