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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
GhostBed, a brand from Nature's Sleep, has been around for years and helped revolutionize the industry with the 'mattress in a box' concept. GhostBed is their answer to the well-marketed and branded mattress industry, combining both latex and memory foam materials. Recently, they also launched their GhostBed Luxe and Ghostbed 3D Matrix, higher end mattresses devoted to all-around comfort. With solid customer ratings and innovative mattress designs, this brand is definitely worth a second look.
Based on our aggregated reviews and our scoring method, we recommend Ghostbed in this match up!
See Our Full Review of Ghostbed
If you are considering purchasing, keep reading below for information on feel. They, unfortunately, don't get the best reception from customers overall. Some customers had positive things to say about their new mattress, but others didn't feel good about the comfort.
In terms of support, these mattresses have had some mixed reviews. Some folks have described them as supportive and report sleeping soundly throughout the night, but others didn't feel that the mattress was equipped to provide comfort. If you are heavier than average, you may want to do additional research to make sure these mattresses will work for you
Edge support is an essential attribute for those that like to sit on the side of the mattress. Some may find that the edge support in these mattresses is not as robust as others.
Sleepers note that durability is one of the most important factors to them. We all want to find a mattress that is just as cozy as it was day 1 on day 1001. Sadly, not all sleepers agree that these mattresses are durable, and some have had issues with longevity after a short time. If you are considering buying for your main mattress, read the reviews to make sure it will work with your body before buying.
Most sleepers gave these mattresses solid ratings and felt comfortable with their sleep. Some, however, didn't share the same experience. If one of these mattresses looks good to you, make sure to read our analysis below.
Mattress support is key to a healthy night sleep. You want a mattress that feels just as good in the morning as it does when you go to sleep at night. Customers report that these mattresses support the spine well.
For those that like sitting on the side of the mattress, edge support is very important. These mattresses do a good job with edge support and don't contour too much on the edges.
Bowling Ball & Density Tests
A fun practice for reviewers, the bowling ball test does a good job showing firmness and contouring, but also evenness of support. If a mattress doesn't have even response, some may find the mattress uncomfortable. Luckily, these mattresses provide solid even support for sleepers.
Finding a mattress that is long-living is key to shoppers. Yet, with businesses focused on competition and marketing, it isn't always clear. That said, with feedback from customers, material quality, and craftsmanship, these mattresses should be good for durability and provide over 5 years of comfort for most. But, some heavier in body type sleepers may find them to be slightly less durable.
Get an Instant Discount for Ghostbed: Get 25% Off + 2 Pillows
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
I received ghost mattress promptly as well as my foundation. I was thrilled I did'nt have to go to a mattress store and everything was delivered at my convenience. I sleep great and I love the ghost pillows as well.View More Reviews
Though the Ghost bed is way better than what we had, it is not as comfortable as we expected. The first week was great. But after that, the back and hip pain was back,though not as bad. The Ghost bed is much too firm for me.
I’ve had my Ghost Bed for a little over a month and it’s been a great experience! I had forgotten to apply my promo code and checkout, and the customer service team was an incredible help at getting it applied and getting me refunded for the additional amount. The bed is incredibly comfortable and feels like laying down on a cloud at the end of a long day. I got two pillows as well and they’re great at keeping me cool throughout the night.
After 7 years of sleeping on a hand me down queen mattress, me and my wife finally said it was time for a new bed. We looked all over, shopped all the stores and online. We then came across this bed called a ghost bed! Let me tell you, this bed has changed our sleep and our mornings. We now don't wake up all sore and stiff but now instead we feel so well rested and ready for our day. Thank you ghost bed, I highly recommend this bed to anyone searching for that great night sleep and a wonderful morning. Thank you again!
I chose this bed because it was highly rated yet firmer than many other similar brands. It arrived and opened up to full size and shape very quickly, with almost no foam odor. We’ve been sleeping comfortably ever since!
Love the bed and good customer service
I bought this bed and ordered the wrong size by drunkin stupidness the customer service was amazing and had the right size back within the week, amazing products, amazing company, and great people!
My husband and I recently purchased a king size ghostbed mattress. For both of us it was the first new mattress we have ever owned. It is the most comfortable mattress we have ever slept on. When we get home from work we (including my toddler) go straight to the bed to watch tv in the room while sitting on it. Our family can't get enough of this super comfy bed. We are loving it and it is the new love of my life! THANK YOU GHOSTBED!!!!
The hands down best bed I have ever slept on.
Very comfortable I look forward to laying on it each night to sleep. It is comfortable and already so much better than the 400 dollar mattress I purchased.
I wasn’t really worried when I started reading the reviews and the return policy. Worth it!
Love this best after many years of having a used mattress the ghost bed was life changing. I actually wake up feel well rested instead of tossing and turning all night.
I have severe arthritis. My old bed was soft but not supportive. This is firmer -which worried me at first- but is just what I needed.
We love this bed! Im now able to sleep on my back with no pain and my husband has stopped waking up sore. I would definitely recommend this bed!
I couldn't be happier. I have neuropathy in my feet from chemotherapy and have to have my feet elevated anytime I'm not standing. I've been using a pillow under my feet for elevation and it hasn't always been comfortable. My kids said they'd buy me an adjustable bed for Christmas and I researched and researched. I didn't want them spending a lot of money. This bed was very reasonable so I decided to purchase it. Wow! I've only slept on it for 3 nights so far and I've slept 11 hours each night. The zero gravity position is perfect for my neuropathy. I love to sleep on my side and back and this bed is perfect for that. I can honestly say that I'm in love with my bed! However, I'm not a T-shirt kinda gal but love to wear them with leggings but they have to be extremely oversized. If you have a 3x to send me, I'll wear it and advertise for you.
We are very pleased with this purchase! It’s a very comfortable mattress.
I brought this bed for my son for Christmas he says it is like sleeping on a cloud, he loves his new bed. He is thirty years old and says it is the best bed he has ever had. Might get myself one also when my present bed needs changing.
Since I purchased the ghost bed I have been getting a better nights sleep and do not wake up during the night and am also sleeping longer. I am also awaking more refreshed and not in pain. This has been a very good purchase and I will recommend this bed to everyone.
The bed is awesome!!
So far, I would rate the ghost bed queen size a 4 Star, because I have slept on it only one night but I have no complaints. I will follow up with a more detailed review in a month or so. The ghost pillows on the other hand, are amazing. I have used the pillow for about a month now and will never use another pillow any time soon, that is for sure. You really have to try it to see what I am talking about because I cannot explain in words how amazing the pillow is.
I have been waking up with a sore back for the past year. After only a couple nights of sleep on my ghostbed my back is no longer sore.
This is the best bed I have ever owned and probably ever slept in. I usually don’t sleep well at night but this bed has made a world of difference. If you are thinking about getting one get it and it will change your sleep.
Great bed to bad I still don't have my pillows :/ they need to switch shipping carriers!
Best nights sleep I have had in years!
I can’t say enough good things about this mattress. It was so easy to buy and set up. The only complaint I have is that now I can’t wait to go to bed every night! It’s so comfortable.
We bought the king-size Ghostbed based solely on the Consumer Reports recommendation, and boy, did it pay off! Some of my aches and pains are gone (*gone!*), and it's just such a comfortable night's sleep for both of us. My husband and I were on vacation last week at a pretty nice resort, but we realized — the bed, even in a nice hotel, wasn't half as comfortable as our Ghostbed at home. So glad we made the leap of faith!
My husband has no more back ache
I love the bed very Comfortable
All the little aches and pains I used to wake up with - and just considered part of the aging process - have disappeared. I have never slept so well. It’s always been the accepted belief that the elderly slept fewer hours at night. Not if they have a GhostBed! Best investment ever!
I was told I’d get two free pillows with my purchase of a bed shortly after January 1. When my bed arrived, there were no pillows. What the fuck?
Mattress is great, pillows are a bit too stiff for me to sleep on but great for propping me up when watching TV in bed.
The bed is amazing, it set up quick. And so far has done really well with it being cold in our house! The pillows are also super comfortable!
I have really enjoyed my new Ghost Bed. The whole process or ordering was super easy and incredibly fast. The softness of the bed is a perfect fit for me. The only issue I'm having with the bed is that it is sleeping a little hot and I am waking up sweating very often.
We’ve only had the mattress for over a month therefore only 4 stars because I dont know how it will hold up after a year. I’m assuming we wont have any problem with sagging and etc. The box arrived promptly and it was easy to bring up to my second floor appartment. We opened the box and got the mattress out of the shwrink wrap and placed it on our queen platform bed. Very easy. And within an hour, at the most it had regained its shape. I love it and so far my sleeping experience is very good.
Well I am giving it the 31 day trial. My lower back has been sore after waking up. I read some reviews and this is a common complaint. So if not better then I will be asking for refund/return.
I've had my king size Ghost Bed for about a month now and love it. I've been sleeping through the night consistently since receiving it. Great bed, much better than my old sleep number.
It’s amazing! You’ll feel like your floating. It’s firm but soft at the same time. I’ve had back problems for many years. This bed has minimized those pains and aches. I feel refreshed in the morning. I don’t want to leave my new bed. Yes, it’s that good