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City Mattress sells a variety of mattresses, including name brands like Serta and Sealy, and its own proprietary options City Mattress brand. With locations across New York and Florida, they get good marks on customer service overall, but there are some concerns around the durability and price value of some of the products sold.
Corsicana is a bedding company founded in 1971 in Corsicana, TX. Originally, Corsicana was a manufacturer of furniture as well as bedding, but over recent years, they've focused solely on bedding. With over 9 manufacturing locations in the US, Corsicana provides a strictly made-in-USA legacy. In terms of matress materials, Corsicana provides a selection of hybrid, innerspring, and memory foam mattresses sold across the US. Customers like their products overall with some disagreements about durability.
Based on our aggregated reviews and our scoring method, we recommend Corsicana in this match up!
See Our Full Review of Corsicana
Making sense of customer reviews can be a powerful tool for shoppers. Customers, sadly, don't always have positive remarks about these mattresses. Some have immediate comfort, but othere have complaints. If you are pondering buying one, take a look below for more specifics.
In terms of support, customers give these mattresses mixed reviews. Some customers feel comfortable and well supported, but others had issues with discomfort. If you are above average in weight, these mattresses may not work 100% for your body.
Edge support is an important item for anyone that likes to lounge on the side of their mattress or has mobility concerns. Some may find that the edge support in these mattresses is not as robust as others.
Unfortunately, not everyone rates thair mattresses well in terms of longevity. While some customers felt comfortable with their mattress, others describe feeling issues and discomfort of a short time. If you are considering, make sure to read more reviews and go over the return policies before you buy.
We all want to see how customers respond before we invest a lot of money in an expensive product. That said, it's not always easy for shoppers to come up with takeaways after looking at many different mattress sites. Based on our investigation of customer sentiment and reviews, sleepers rate these mattresses above average. However, some couldn't get as comfortable. Make sure to study the specifications to make sure one of these mattresses will work for you.
Having a supportive mattress is really important to having a healthy spine and getting a deep sleep. If you have a bed that doesn't support you, a mattress that does better would mean a much deeper sleep for you. All in all, these mattresses do offer good support at first, but some had issues with lasting comfort.
These mattresses should do fine on edge support for most, which is ideal for those who like to put weight on the side of the mattress. Those that have bigger frames may still experience some sagging along the edges.
Having a mattress that is great for durability can save you thousands. Sadly, now more than ever, everything from clothes to mattresses wears out faster. These mattresses get mixed reviews from customers on durability. Some folks report feeling comfortable long term, while others reported not being as cozy over the long run. Make sure that your mattress choice works well with your body before purchasing.
I called City Mattress in Henrietta while I was on my way home on the NYS Thruway. The salesperson Eric was very knowledge and efficient when I inquired about models and pricing. I was so pleased at the ease of speaking with him that I decided to get off the Henrietta exit on my way home. When I walked in the store I was greeted by Eric and he showed me the mattress we had discussed. I noticed a different model close by that I was interested in because it was a similar model to the others I have for my kids. I asked for the best price, he gave me a great deal and that was it. He set up delivery for the next day and I was out of the store in less than 20 minutes. The delivery guys were also on time and they also asked if they should remove their shoes which is nice because most contractors do not and it's annoying. Overall, this was my first time buying from City mattress and it won't be my last. I actually called another sore in the area I had bought three mattresses from before I called City and the sales guy was short and not helpful. Their loss! Nice job City Mattress and thank you Eric!View More Reviews
I purchased the 'Red' mattress a year and a half ago. The guy (can't remember his name, was the Manager) was nice, but I wanted a pillow top and he convinced me I wanted the 'Red.' He assured me it would be better for my fibromyalgia. He also told me that it would feel warm for awhile, but would wear off. The heat is still there, worse with hot flashes and I get lower back pain when sleeping on it. I paid over a thousand dollars for a full, not at all happy with it! Don't be swayed by salesmen! Get what you want, then you only have yourself to blame if you're not satisfied.
We have a defective mattress and we're told we were out of luck! I don't understand why City Mattress did not stand behind their product. I never write reviews but when my husband is sleeping in a crevice the size of a canoe and I'm sleeping in the equivalent of a kayak, I can't ignore it. We've had two 'lemons' now and this mattress was sold under warranty and we paid for the upgrade from our old defective one. Now here we are again with a lemon with no one to help. So sorry we gave them another chance. I wish they would just make it right.
The sweetest dreams happen on a city mattress after you drown your sorrows with five bubble teas from Tai Chi next door. I had a good experience purchasing my own mattress from one of the Buffalo locations, so I brought my friend in Rochester here, and pretended I wasn't secretly just trying to get bubble tea from next door. I've actually been in here twice but the aforementioned occasion was the only time we bought anything and she is extremely happy with it too. I mean the mattress. But that also.
Adam Miller was great to work with. He was very knowledgeable and showed us an array of mattresses . Adam was not pushy and we felt very comfortable with him and walked out feeling positive about our purchase. Adam also gave us a discount on our mattress as we saw an ad in paper that would reduce the original price of our deal. The delivery guys were awesome and nice. City Mattress is the place to buy your mattress and have sweet dreams! Deb K
My hubby & I went shopping for a mattress. We all know how overwhelming it can be so many choices recommendations from family & friends we were dreading it! But we were Fortuante to be greeted by Luciano Ricci@ the Naples store on 4296 Tamiami Trail N He helped us choose the correct mattress for our personal needs. Then he told us we will receive a call to deliver mattress and pick up old one. Which we did first thing in morning so nice didn't have to wait around. Then I was given a time window of of 3 hours. To my surprised the driver arrived early. The deliver men where very professional, neat and took out old mattress replace with new took about 10min. Such a pleaseure all went very smoothly. I highly recommend CITY MATTRESS and to see Luciano Ricci
Great people, great selection. Let us lay on basically every mattress in the store and knowledgeably talked to us about each one. Very happy with our experience here.
After purchasing the wrong size mattress & box spring encasement covers due to miscommunication on my part as well as the sales associate's part, I called the store and spoke with the manager, Mike and he agreed to exchange the wrong size for the correct size even after I had opened the packages. Mike was kind, compassionate, and flexible with the exchange. In addition, while talking to him during the transaction I asked about pillows and he took the time to show me a few options that he thought would work for me. He was a wealth of knowledge and I even ended up leaving with the most comfortable pillow I've ever owned in my life! Thank you Mike, this is exactly the way a business and customer service should be handled.
We had not bought a mattress in number of years and were anticipating making a difficult decision because there are so many different styles and price ranges. Gary is an excellent sales person who really knows the products and listens to the customers' needs. I think we were in and out of there in a half hour with exactly the right purchase. The delivery was also extremely efficient. While we were there, we also talked to another sales person and to the manager. This is a really well operated business, very customer oriented. No pressure sales; we were asked a lot of questions to ensure that we got the right mattress. We are very satisfied. So nice to experience professional customer service.
Thank you to Mike for working with me to get a different bed. And thank you to the salesperson that helped me, Janelle Harris. She was very kind, patient and knowledgeable and if she was unsure, her coworker, John Ogletree was able to answer my questions, I had a lot of them. I'll update this review after sleeping on the mattress a couple weeks. I would recommend the Jefferson Road store and ask for Janelle or John. City Mattress really does want to make you happy!
David was great. Explained to him we hate our bed and have bad backs, etc. He hooked us up with the City Mattress Sequoia Queen Plush/Firm. WE LOVE THIS BED! Can't thank you all enough. What a great place to buy a mattress!
I could not be happier with the service here. Mike is a mattress scientist. He seriously knows his stuff and genuinely cares about finding a mattress you'll love. What a breath of fresh air compared the cold, disinterested car salesman types at other mattress stores. Save your time and go straight here.
I worked with Gary at the Henrietta location and he was amazing he knew the product better than anyone I have ever spoke to about a mattress he was very helpful and knowledgeable plus gave me a screaming deal.... I had a warranty issue with an older mattress and he took care me exceeding all of my expectations!!!!
Mike was great. Very knowledgeable and no pressure. Very quick delivery. I know we're we will be going when we need to purchase another mattress. Great experience!
Sleep is important which makes picking out your mattress a very significant decision and can be stressful, but my wife and I was put at ease by Gary who was patient and willing to take the time to show us all our options and answers all our questions. He was extremely knowledge and honest with us and made our experience pleasurable. They have a wide selection of mattresses which is nice because you can compare the different styles making sure you make the right decision..
This place will by far EXCEED your expectations - we live in Orlando, where there is not a City Mattress, and we love the service, quality and selection so much that we drove 150 miles to West Palm to get our latest mattress. After horrible experiences and pushy salesmen at the big chains - this family owned business blows the competition away. Gary was excellent - he and the whole staff make the whole process - easy and refreshing. I wouldn't buy a mattress anywhere else. Repeat customers for life for us!
I normally would not think to write a review on a mattress store. How boring can that be? BUT, my experience at the North Palm store was outstanding. I went into the store needing two beds and needing delivery in two days. I worked with John. I told him what I was looking for and what I did not want in a mattress. He immediately went to work showing me what I wanted in the price range that I was working with. No high pressure, no switch and bait, just a very nice experience. Prior to visiting this store, I did a comparison quote at one of the nearby national chains. This City Mattress store beat them in price and in-store service. Hands down, no question about that. The delivery was on time and the guys were super friendly and set up the head boards without being asked to do so. I don't think it gets much better than that! I would certainly recommend this store. I can see why other folks are giving this store a 5 star rating. They work hard at giving great service. Keep up the good work folks!!
Mattress stores are on damn near every corner, where to do business? Our experience with this City Mattress location was nothing short of stellar. We needed a special height box spring and sales associate Vicki Tallini was knowledgeable as to the solution, and they had this not so typical item in stock. Excellent price (we had done some research), yes delivery is included, yes they'll take the old box spring out. We ordered it about 3PM on a Thursday and they are delivered it and in place by 10AM Friday. Impressive. Can it get better (you may ask) and the answer is a resounding YES! Delivery was by Delvyn and Robert; they called before arrival and went above and beyond in their service. Without asking they completed the headboard installation that was half done by our movers, waited while those allusive dust bunnies (although our home is immaculate!) that hide under a bed were hunted and captured, and HELPED get the bed skirt in position before putting the mattress in place. All pleasant and with a smile! Drive past those stores named Giant, Firm, Discounter, Warehouse, and the King too. Head to City Mattress; a beautiful store, large inventory, excellent pricing and exceptional sales and delivery associates.
Wide selection, unpressured shopping experience, on-time and professional delivery, what more could you ask for? It's hard to tell what a mattress should cost with all the media advertising and "discounts", but we got a chance to try a range of prices in the general style we wanted, and John gave us information without trying to influence our decision. I would recommend this location to any one.
Vicki is the one to see if you wish make a purchase at City Mattress. She is knowledgeable, outstanding personality, not only interested in making sales but cares about your needs first. and, returns phone calls almost immediately. I like that in a sales person. Highly recommend Vicki and this location. The Best!!!
We came in from NY and needed a new mattress immediately. As we pulled in to the lot we were told by a lady that they are so nice to do business with. As we entered the store we were greeted by a wonderful lady named Vicki. We told her our requirements and within a half hour we chose exactly what we came for. The delivery we were told would be today on a Monday and we would get a call in the AM. Everything went as planned and we couldn't be more pleased. This place is top notch. We did go to Macy's prior and were told it takes a week. I wish this place was in NY!
Very good experience with City Mattress. They were not pushy, very professional, and the delivery was fast and on time. Would recommend them to anyone.
I went here to get a bedroom set and a mattress. The saleswoman (Carol) was great. She was very knowledgeable and did not try to pressure me in any way. I ended up getting a bedroom set and a "luxury firm" mattress. After sleeping on it for 2 months I decided it was too firm so I went in and a different great salesman (Chris) helped me find one in the same price range which wasn't so firm. So besides having a very large selection of mattresses and bedroom sets they also let you exchange a mattress in the first 3 months if you aren't happy (with a very reasonable $100 delivery fee). I didn't think I was going to have to use it but I'm really glad that they have this happiness guarantee.
We shopped for our new mattress last Sunday. The staff was very helpful, yet not too "Salesy" as I have experienced at some stores, hence the reason we tried a new store. Our salesman was quite helpful and gave us as much time as we needed (which surprisingly wasn't all that long for something as big as choosing the right investment). I would definitely go there again.
Wonderful service from the minute we walked in! We were shown several options and the rep was pleasant the entire time. He was very attentive and gave us a great deal. The store was clean, well lit and the displays were very appealing to the eye. Thumbs up. We'll be back for more!
Carol helped us and was so generous! We got a great mattress that looks like it will last a while. We got a 1 year no interest deal that helped so much!
I needed a new mattress because of water damage in my apartment. When I went into the store I didn't know what I was looking for but Theresa was so helpful and amazing, she knew what I needed and what I wanted more than I did. She had the best recommendations for me and had me lay on the beds for 5 min, which I had never had anyone have me do before, and it really helps you get a sense of the right bed for you. Because of the damage in my apartment my landlord was paying for the mattress and Theresa was beyond helpful in that aspect as well and could not have made the process any easier for me. The guys that delivered the mattress were also so nice and professional and were in and out in less than 5 minutes. Everything was fantastic and I would recommend everyone go to City Mattress.
Very disappointing. We purchased a bed just to return it within the allowed time period. The second bed is awful, and now we are stuck. Bed one felt amazing at the store. We spent over $2800. After a few nights, the sleeping areas sank drastically. We returned to the store to test another bed made by the same manufacturer because it was the next in line regarding firmness. We went more firm hoping to eliminate the potential to sag. (They no longer carry this brand which is made locally. A reviewer actually had the same issues we are having, and the manufacturer got involved-and failed). The sales rep made a snide comment that it likely due to my wife's pregnancy that the bed wasn't a fit for us. Hmmm...I'm not pregnant and the opposite side of the bed reacted the same way. Bed 2 delivered 4 hours early. They waited for my wife to arrive at the agreed time just to be rude and question why she wasn't ready earlier. He was intimidating; sticking folded up paperwork in her face to sign. This bed is horrible. I went to City Mattress expected the Cadillac of beds just to receive a Yugo. We purchased our children's beds at Extreme Discount mattress with low expectations and ended up with a better customer service experience and more comfortable beds at the fraction of the price. Just this week I had reps from City Mattress take a look at our bed. Our mattress needs to settle yet another inch for it to be considered abnormal. You literally have to put effort in to roll to the middle of the bed. All beds settle, I understand, but how does at $2000+ bed go lousy after 2-3 years? City Mattress cannot do anything except perhaps give me a new bed at a lower price. So basically I would have to buy another over priced bed from a company I don't trust and potentially have 2 king sized lemons? I asked that a manager call me to talk pricing and to schedule a visit and haven't heard anything the next day as requested. "We stand behind everything we sell. That's our commitment to you" is City Mattress's motto. Do you think my experience reflects this mantra? I would not suggest shopping here at all.
Salesman (Chris) was helpful and professional in helping us choose the right bed. Gave us plenty of time to decide without pressure. Overall great shopping experience.
Walked in looking for bookshelves or a desk but they don't sell any...but Theresa was a gem and sold us two awesome pedestals...stop in and ask for her.
Excellent service. The sales associate was incredibly knowledgeable and nice. My wife and I had shopped at several other locations and had a good feeling when we walked in. We left with everything we wanted and needed.
I had an excellent experience at the location on Sheridan in Amherst. I was there near the end of March 2018. My sales associate Theresa was fabulous! I went into the store knowing what mattress I wanted. A splurge...the Tempur Pedic Cloud Supreme. I compared it to another Tempur model just to be sure I was getting the right firmness. Theresa insisted I take all the time necessary to be sure and was so patient and helpful. I did not feel pressured in the least. I have now slept on my new mattress for almost a week. ABSOLUTELY love it!!! Highly recommend City Mattress. Great friendly service.
I purchased a mattress from city mattress after they may beat a price on one I found at Bon-Ton. I should've stuck with the one I found at Bon-Ton! I paid more money than I have ever paid for a mattress and it is awful! It sunk in the middle and it is far from the firm mattress I was told it would be. Very dissatisfied, will not go back!
I've had two really nice experiences at City Mattress so far. The first was when my partner and I were out and about looking for a specific bed frame model and gathering ideas. We stopped in City Mattress on a whim and had an excellent experience with Joe. He was able to tell us more details about the bed we had in mind, such as where it was made, its construction, and feedback he had heard about it. He showed us other options and made us really think about what we were looking for in a bed when it had more so been something we were mulling around. My partner and I ended up going back to the same brand we liked and totally unrushed we were able to browse its catalogs since we didn't see anything on the floor that struck us. We didn't make a purchase that day but the impression left was very positive. It wasn't so much sales as giving us the information so we could make the right choice for ourselves. As others have said, the sales person gave us space to think, which we needed. Ultimately that great customer service is what brought us back to City Mattress knowing we were ready to buy this time. We knew the bed frame we wanted and it was a matter of narrowing down mattresses. The sales person showed us a number of options, telling us about the various bed constructions and durability, figuring out what we wanted and needed. The lower priced options were on equal level as the higher priced and we didn't feel pressured to swing toward something pricier. He also gave us space to think and try, to narrow down. We walked out feeling confident with the bed and frame we chose. The nice thing was be able to pick a delivery time and day, and they that don't charge you to for extra trips, which is nice since we were told bed frame would be in at a much later point. The salesperson said both could be delivered at the same time but my partner and I wanted off our old rock. Our mattress set was delivered a week later with no problem. The guys were in and out and we were able to carry on with our day as planned. The bed frame was 4-6 weeks but it ended up being 8 weeks, which was the only ding in the process. Once again the guys were fast and efficient. I love our beautiful bed and frame! I would highly recommend this company.
I am writing to tell about my VERY POSITIVE experience with this store this week. My son is a UB student. We had very little time to furnish his room. We were told to go to City Mattress by a friend. The salesman Joe was so nice, professional, and a pleasure to work with. They had free next day delivery and called with the delivery time which was exactly the time they came. The delivery men were so polite and asked if they should take their shoes off before entering the house ( even though it was a dumpy college house!). They set up the frame and mattress in minutes. We even found a lamp on sale there to go in the room. I don't usually write reviews, but when something goes so smoothly you must let it be known.
Excellent customer service. Joe Cuddahee showed me all the mattress in my (low) budget, and let me choose the best one for me. Purchasing was easy and efficient, and delivery was the same. I would buy here again in a couple of years, and would highly recommend to friends and family.
In from out of town recently to help my 86-year-old Mom move out of her Amherst condo and down to Texas. She was moving limited items long-distance. What to do with the old queen mattress set? Some junk luggers wanted as much as $175 to take it to the dump! I called City Mattress, where she had purchased the set 8 years ago, and the kindly clerk who answered -- Jacques -- said they'd come and get it for $35, which sounded a more reasonable fee. The two young men who arrived to take the mattress and box springs were so sweet! Such good customer service! I had no problem tipping them as they were fast, efficient, and did not complain, despite the fact it was a walk-up and raining outside. Too bad such a nice mattress will end up in the landfill, but "nobody takes used mattresses anymore" (due to bed bugs, etc.). Very helpful team here at City Mattress! Don't hesitate to buy a mattress from them!
Was pleasantly surprised after my experience at City Mattress this past weekend. Was searching for a mattress for my sister who is moving into her first off campus college house, so our need was for something cheap yet durable to last her a few years. Upon entering, the store gives you the impression that it probably doesn't have any college type mattresses but this is a misconception. We told one of the workers exactly what we needed and two reasonably priced options were shown. We ended up going with a decent full size mattress that came to $405 including the bed frame. Judging from the quality, I think the price could have been dropped down into the 3's. The edge support isn't superb. Delivery is free as well, but not same day delivery so make sure you come in a few days before you need the mattress delivered. The store itself has other products besides mattresses. Upstairs, there is a section with furniture that isn't cheap but is definitely worth taking a look. I don't know if the quality of the mattress is as good as other stores in the area sell but time will tell! My favorite part about the customer service here was that we were given some time to think it over and breathe without a salesperson breathing down our neck That's hard to find but definitely helped win us over!
pleasantly surprised and verrry happy that the man and i stopped into City Mattress on Sheridan this past holiday weekend, as we were in search of a new mattress to cradle our world-wearied bodies. we thought for sure that it would be out of our price range, and that we would be ignored as we had been at the previous two mattress shops we visited. Joe Cuddahy is THE MAN. go in, ask for him, prepare to get great customer service. he didn't balk a single second or flinch at our meager budget (of course i want a lusciously soft Prana Sleep mattress, but the corner's been a tad slow lately due to the windchill, ya know?), and he was very patient as he taught us about mattress firmness and whatnot. all in all, we got an A-MAH-zing new mattress set for UNDER our budget, and we even came out with a sturdy new frame and high quality, warrantied mattress pad in the deal. and it was delivered the very next day...BOOM! i LOVE going to sleep now. its really awesome when a 'local' business respects its customers and treats them right.
Terri is such a gem, we highly recommend her and appreciate her kindness and helpfulness while shopping for a new bed! She took so much time with us and helped explore which options would be best. She was so sweet and helped us make a great selection for my mom. Terri is so wonderful and we will recommend her to all of our family and friends. She is the best!!!
I work in the mattress field and I'm very much acquainted with many makes and models of Corsicana Bedding Mattresses. I've owned one myself and it was what I'd deem as a 'mid-level' mattress and -for the price- it was a great value. It was quite comfortable for 7 or 8 years. That's pretty reasonable. In comparison to an 'S-Brand' model I owned at one time, dollar-for-dollar, it was a a lot better of a deal. They -are- (as someone else said) a very large manufacturer and they produce hundreds of different models every year; ranging from low-priced economy models, to mid-level models and even a decent selection of luxury-type models. They're bigger than most realize so they -are- able to sell the same product as the 'big name' guy who you -think- is bigger; and, do so at a lower price.View More Reviews
I purchased a Corsicana 'Ashby' eurotop mattress in 2012. It was completely breaking down within 2 weeks of purchase. So much so that I thought they had sold me a used or re-built bed. I tried to send it back. The store refused to do anything and I was stuck with the bed. This is the cheapest, most horrible bed I have ever slept on. Stay away from Corsicana!
Bought 14 sets for a small inn. Worst mattresses I have ever purchased. The box springs are cheap cardboard / plywood. They squeek and the wood snaps - we had to re-inforce them ourselves and rip out the cardboard. Within a few months the mattresses 'sank'. Anytime anyone sits on the bed they slid right off! Had so many complaints we have had to replace every single one of them. Never again!! Reading the reviews people say we should blame the salesman ... In my opinion no company should make such a bad product.
Bought a Corsicana memory foam bed in spring 2013 'on clearance' for about $450, and for the past several months (close to a year now, actually) I've dealt with sleeping more or less on the freaking boxspring. There IS no mattress anymore. It just sinks all the way in. And yes, I've rotated it every 3-6 months as recommended... which has resulted in it becoming an evenly distributed, useless pile of mush that is destroying my goddam spinal cord and making me chronically fatigued and unfocused from lack of proper rest.
If I could give negative stars I would. I bought a Corsicana Euro top mattress in July 2013. I thought it was the best mattress ever. The first 6 months to a year were great. For the past year it has felt lumpy and when you get on the bed you sink all the way to the springs. You can even hear the springs. There's indents in one side and it seems like you can just slide right off. My fiance and I fight all night because we toss and turn. We sink into the middle and just plain uncomfortable. Our backs hurt as well. As for the box spring.. OMG!!! They made it with card board so I had to cut off all the fabric to remove the card board. Otherwise it would have squeeked from the slightest movement. I hate hate hate it.
Owned this bed for a couple years now. Love it and probably the best mattress I've had. Honestly still don't know what model it is. Acquired it from a buddy who owns a large furniture store at a nice discount. Wish I could figure out which one but I can't find results from searching the model Number.
Bought a mattress in 2011 from a local store. Within a few months, sagging. Went back in 2012 and got a new mattress and box spring. Within a few months, sagging. Location wouldn't replace again, said to call Corsicana Bedding. Did so. After several back and forth phone calls the location said they would only replace with a floor model with no warranty. Was told by Corsicana Bedding to turn in warranty packet so they could give me a mattress with warranty. Emailed three times. Called numerous times and left messages to verify. Emailed to verify. Nothing. After chronic hip, back, neck, and shoulder pain, contacted Corsicana Bedding in Sept. 2015 telling them the situation. New person in Warranty (Reagan) informs me it was closed due to inactivity on my end. I call bull*beep* on that one not my fault they don't get their messages (Which was proven during this conversation when she accused me of never leaving her messages and I tell her I leave them with the receptionist who never gives them to her) or return e-mails. I'm told there is nothing they can do even though they dropped the communication ball, and the store I bought from will no longer honor their replacement offer due to them telling me to hold off. So store keeps my $700, Corsicana Bedding keeps their beds, and I'm out my money, i'm out any kind of bed I can sleep on without pain, and they don't give a damn they just lie, lie, lie. They will intentionally not respond to your e-mails or phone calls claiming you aren't contacting them, then will shut you down with 'inactivity' marked on the file. You try to explain yourself and Reagan gets so defensive she cuts you off when speaking sounding like a defensive mule 'NO NO NO THIS IS WHAT YOU SAID' even if it isn't.
I wish I had read all of the reviews and the BBB complaints before purchasing a Corsicana Bedding mattress. I bought the Estates Plush king mattress in December last year and by mid-January it was sagging terribly, with large indentions where we sleep and a large hump running the length of the middle of the bed.
I recently bought a queen size Rufino pillow-top mattress. The demo unit was really comfortable at the store but after about 6 weeks mine is really starting to annoy me. I can feel a large depression forming where I sleep and I'm waking up with more and more back pain. I am 6'1 220lbs so I wear out mattresses quickly but I've never seen one wear out this quick. It might be OK for really light people, who knows? It's also really light so it slides around on the box spring way too much. I've never had a mattress that needed daily adjustments and I'm guessing the light weight has something to do with the cheap build quality. It was inexpensive so I guess I got what I paid for. I'll chalk this up as a loss and look for something better, maybe a memory foam mattress.
TI sleep on a Corsicana bedding mattress, I love it. (Had it for over a year and a half) It's a Texas made inexpensive mattress producer. They sell & and produce mattresses cheaper than almost anyone else in the mattress world.
Now don't get me wrong. There are body impressions my side of the bed... But I knew before buying the mattress that would happen. But for the price you CANNOT beat it.
so many negative reviews blows my mind! i have a corsicana queen set that i got from Austin Mattress and it is by far the most amazing bed I have ever owned in my LIFE! I got the queen set for less than $400 - pillow top. I wonder which mattresses everyone else got? I think mine was the Baron pillow top and I have NEVER been more satisfied -- I've had it almost a year and a half, no indentations, no weird wear, just amazing sleep!
Bought this with nothing but Internet reviews to go off for reference. That had my wife a little unnerved (me too) but we are very happy with the purchase. We like a firm mattress. This isn't as firm as some of the warnings but it has helped our backs with immediately providing better comfort and less back pain in the morning. I'm a combo side, back, and stomach sleeper and I find no issue with this mattress. Good purchase... very pleased.
I purchased a memory form bed three years ago, and it is the worst mattress I have ever slept on. It has lost all support and is like sleeping on a mat at camp. Their customer service was responsive, but their steps on proving your case that their mattress has failed is time consuming and complicated . It included taking several pictures and measurements of every inch of the mattress, and then paying all sorts of fees. If you want to lay our head down at night and sleep really well, don't even think about this bed.
For the price point you cannot get a better mattress. Buying a mattress is something that people need to do more research on to understand what they are getting. Made in the USA and would buy one again.
My mattress is 3 years old and because my daughter split juice on it while i was washing the bedding they will not warranty the mattress out. The structure is failing and collapsing in. The stain is on the oppisite side of the faulty structure. Will not go through this again. Spending this amount of money on something should hold out for what its designed to do for more then 3 years. The last mattress I had lasted 18 years.
Absolutely the worst customer service!! We were supposed to have a mattress delivered almost three weeks ago (this was ordered about a month ago)!! They first sent the wrong mattress, and since then they're not concerned with delivering the mattress when they said they would. Every week it's a new story and then they will give us a new delivery date. When that day comes they call and give a new reason why it can't be delivered that day! We didn't even purchase the mattress directly from them, we purchased it through another company, so it makes that company look bad bc Corsicana refuses to do its job!! This company has horrible customer service and the company I went through has had to pay for their screw ups! Not cool!!! Y'all owe kings and queens for costing them their business!!
Well, where to start. I bought a king size full price mattress from a retailer and it was a Corsicana mattress. The mattress failed within 11 months and many springs collapsed on one side. I didn't have my receipt so filing a warranty claim was not easy. At all. Even tho it was clear the mattress failed and all tags were intact. The warranty didn't cover having to dispose of the faulty mattress so I had to pay. They charged me an "upcharge" of $80 because the faulty mattress I bought had been discontinued and the new mattress would "cost more" so somehow that is my problem. Lol. Amazing. Then after I pay the upcharge I have to wait 11 days for the new mattress to be delivered to a store that now I must go to and pick up, at my expense. Even though I paid to have the original faulty mattress delivered. Some warranty. And now I have to hope this new mattress won't cost me another disposal fee, pick up charge and upgrade charge due to faulty manufacturing or parts. Sounds like a racket to me. If I were you, I'd consider staying away from this company when it comes to a mattress purchase. How good can a product be when this is the best the can do with a "warranty". Buyer beware
We bought a king sized Corsicana set in September of 2015. In February of 2017, we could not sleep on it at all. Both sides were so sunken in and there was no support so we woke up sore every morning. I contacted their customer service and was told the store where I bought is would handle any warranty claims. They made the store come to our house and take pictures of the mattress and take complicated measurements of the wear before they would approve replacement, three weeks later! They replaced the box springs with a cardboard foundation which is now wavy and about to break through. The top mattress is as bad as if not worse than the first one. The manufacture date of the set was 1-09-2017. It is not even a year old and we have had it 10 months and cannot get a good nights sleep on it. Sad to say, but rather than go through the pain it was to have it replaced by Corsicana, we will be out another thousand plus dollars to replace it with a better quality set from a better manufacturer. Don't buy a Corsicana Mattress set!
After dealing with this manufacturer for their warranty on a defective mattress I would say they are horrible and I would never buy from them again. Unfortunately google will not allow me to post photos of the conversation but I can say it was not pleasant and a waste of my time. They want me to pay $80 to have a replacement mattress deliverered a store, pay to have the old mattress delievered to the store, pay another fee to have the new mattress delivered to my home. Because that's excellent customer service right? So much for that warranty it's a joke with them for a defective mattress. On top of their ill explained warranty packet they make you fill out and hassle you several times for photos. DO NOT BUY from this manufacture. You will regret it. Keep in mind I've had this bed less than 2 years... horrible support and construction. Falls apart.
I love my Corsicana bed. I have the Seville from the eloquence line. It is amazing. I have had back issues my whole life and this is the first bed that I have ever woke up feeling great! Very supportive and firm.
Horrible bed .. I thought it was my imagination that I was laying in a whole and crawling up to get out of the bed ... I've owned it since October of 2015 I noticed right away .. maybe it was the frame .. maybe something wrong with the box spring .. mattress is pretty and looks great well crafted but it's a waste of money don't buy
I've deal with this company for years. Very reliable and well built mattresses
Great quality and comfort. Something for everyone!
I love your mattress sets!
We love our mattress and will continue to shop with this company for our future purchases!
Honor the warranty for the structual integrity of their 3 year old product!
My mattress is 3 years old and because my daughter split juice on it while i was washing the bedding they will not warranty the mattress out. The structure is failing and collapsing in. The stain is on the oppisite side of the faulty structure. Will not go through this again. Spending this amount of money on something should hold out for what its designed to do for more then 3 years. The last mattress I had lasted 18 years.
My wife and I purchased the Corisana Miralux pillowtop king mattress because it had a lumbar support for her hips. The bed lasted about a year before it sagged and had us both waking up with hip pain.
I've had my mattress for a few months now and paid about $800. Initially when I saw it I loved how big and beautiful it was but once I got it home it was sooo uncomfortable! My back and hips starting hurting days after laying on it. It was still in it's original packaging and I wanted to swap it out but my receipt said I couldn't. I wish there was something I could do because if this causes more pain I don't know what I'm going to do.
I have had mattress for 2 or 3 yrs before I started having problems. Their warranty is terrible. I paid 700$ for mattress set. I unfortunately waited until 4th year. So they said they'd give me a 41$ credit towards another mattress, so that would be a no,never will purchase another mattress from them. I purchased it from Walls.
I have this set no more then 2 years, I guess I can say the mattress is ok, but the box spring is the worst made all kind of noises, I really don't have a good night sleep, this is a queen size pensive black foundation, made on may 24 2017, when I call the store they told me I have to deal with corsicana directly I told the salesman if they know they not selling good bedding why they keep selling it, please if you want a good night sleep, do not buy anything from CORSICANA BEDDING!!!!
I have two mattress made by Corsicana that were sold through Mattress By Appointment. Not only are they extremely comfortable, they come with a full 10 year warranty for a great price. Very satisfied with these mattresses.
I bought a Queen "Ashby Plush" mattress from a local retailer in my area in 2012. . It fit my budget and felt comfortable in the store. The mattress started to sag about a year or so after purchase. The so-called "box spring" was nothing but a big piece of cardboard which immediately began cracking or crumbling or something along one of the corners. This box spring made horrible squeaky noises every time I turned over in bed. I am still sleeping on this horror of a bed as of 2020 and am in the process of shopping for another mattress. The problem I've encountered is that most mattresses today made by ANY company - not just Corsicana - are garbage. I don't know if Corsicana's products are any worse than anything else out there. Mine was made by Corsicana in Phoenix, AZ (that's what is on the tag). All I know is that this bed is inferior, sagged, and the box spring is cardboard! I would definitely avoid this company or its products. That being said, consumers today need to be very careful when buying a mattress, do your homework and research, and realize that this is a "no win" game being played by many rip-off companies with bad products. Buyer beware!