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Christeli is a mattress brand that has been around since the 1930s with American made craftsmanship. They craft their own mattresses in their South Carolina factory, and focus on memory foam and latex options. Overall, most folks find their mattresses comfortable, but there are a few complaints about material durability and firmness. If you are interested in taking a look, they ship anywhere in the continental U.S.
Voila is aiming to disrupt the mattress-in-a-box market with its luxurious hybrid mattress that puts an emphasis in lots of comfort layers to melt away pressure points and also superior pocket coils. Overall, they have 11 layers to their bed, which is way different than most others in the mattress-in-a-box space. Do all those layers translate to better comfort? Take a look at the details to learn if this mattress is right for you!
Based on our aggregated reviews and our scoring method, we recommend Voila in this match up!
See Our Full Review of Voila
These mattresses have above average customer satisfaction scores. This means most customers leave positive ratings for this brand, but there were some caveats. There are some who didn't enjoy the feel of the mattress. Make sure to read on to learn if these mattresses will work for you!
Support is important for aligning the spine and keeping things comfortable for years. Most sleepers report that these mattresses offer good support, but some folks who are lighter or heavier in build may have complaints.
Edge support is a very important factor for those looking for a great mattress and for those that like to lay close to the side. Most customers report that these mattresses do well on edge support, but some who are heavier may experience some decline.
Bowling Ball & Density Tests
Bowling ball tests are a great way to measure firmness and support. These mattresses are supportive overall, but there may be the rare few that don't experience the same evenness described.
All mattress buyers want to find a mattress that will sleep comfortably after a decade or more. Even though there are some factors, like dust mites, that mean having a mattress for 15 or 20 years isn't the best, we would all be happier if we knew our mattress would really last. Customers report that these mattresses do well overall in terms of durability. Most sleepers should feel confident that their mattresses should last over 7 years -- with only a few folks complaining about feel. If you are a larger person, you may want to do a price analysis to make sure these mattresses are for you.
Having great customer satisfaction is essential to both mattress companies and mattress shoppers. These mattresses get higher marks from customers than many other competitors, which should give you a good starting point to learn more. Learn more to see if these mattresses will work for your body!
Mattress support is extremely important to a good night sleep. These mattresses provide a supportive sleeping surface -- above average in the industry. This is important if you are suffering from lack of support currently. Most folks report that these mattresses are supportive initially.
Edge support is how much support there is on the sides of the mattress versus the middle. These mattresses provide solid edge support overall, but some customers may notice more contouring along the sides of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on the mattress, one can figure out mattress firmness. It is also great for those that want to understand if a mattress provides even support. Overall, these mattresses provide good even support initially.
We all want a comfy mattress that lasts a long time, but some brands focus more on shipping product than they do about quality. Luckily, these mattresses are above average when it comes to durability. Most will sleep comfortably for 5 to 7 years, but some heavier people may discover that their mattress breaks down faster than average.
Check the Prices For Voila: Get Today's Prices
The best mattress we ever slept on , period. Helps my lower back. The mattress just forms around your body.View More Reviews
We sleep often and hard at our house. Our king size mattress from Christeli was so much better than our previous bed in a box. Shipping was fast and pricing was where it should be.
Ordered a Queen Mattress Madeline 12.5 for my Motorhome. I ordered on line and it was easy and fast. The mattress showed up to my house quickly and we put the new mattress in the motorhome. Only took a couple minutes to set up. Super easy! We love the comfort of the memory foam mattress! Very satisfied with purchase!
After much research into the foam and traditional mattresses with regard to the product profile and customer satisfaction promises, we tested several name brand foam and coil support mattresses and decided the foam was more to our liking. Going forward, we looked online for comparable products and were impressed with the Christeli product comparisons and customer reviews. So, we decided to "pull the trigger" on the Christeli mattresses. Initially, we ordered the Madeline and it was WONDERFUL for me, the wife, but my husband found it a little too firm. We called Christeli and they suggested the Danieli and would be happy to make the exchange. We ordered the Danieli and decided to keep the Madeline as an upgrade to our main house guest room. Guests say it is a fantastic bed. We have now have slept on the Danieli mattress for 9 months - this mattress has proven to be a wonderful fit for us BOTH. Needless to say, we have been exceptionally pleased with our purchases! So much so, we ordered a third mattress, the Madeline, for our guest cottage. If you're thinking of considering Christeli products, GO FOR IT! You will not be disappointed! The products are fantastic and the customer service, stellar! Thank you, Christeli!
The Christeli website says, "we pinky promise that once you climb into a Christeli mattress, no other bed will come CLOSE to the level of comfort we deliver with each and every mattress we create." FALSE. The Christeli Charleston mattress came highly recommended from two other family members. It was expensive, but we decided good sleep was worth it so we sucked it up and spent the $1500 for a queen size mattress. The first night I woke up repeatedly with excruciating back pain and flopped out of bed in the morning. I decided to give it the benefit of the doubt since the website talks about an adjustment period, so I slept 2 additional nights (3 total), with the same result. By then my back was a wreck. I actually went to see a doctor because I was concerned about serious spinal damage. I then asked Christeli to exchange it for their firmest bed (the Versailles), and they complied. IT IS NOT A FIRM MATTRESS! It is still very spongy. I have now spent two nights on the Versailles, and my back hurts worse today than any of the other days. $1500 later, and I'm no closer to a good night's sleep. Yes, they are well-made products and if you like memory foam, this may work for you. But if you like a firm bed, stay away.
After much research and deliberation, I decided on Christeli. I have to admit it is softer than I envisioned. It's different, but in a good way. I am a flight attendant so I don't have the luxury of sleeping at home much. I deal with lots of back issues on a regular basis. All i can say is I can't wait to get home. It's great on the shoulders and hips. I am a side/stomach sleeper and with the softer foam (which I got the firmest one) you still sink in a little, not too much but a little. Overall, I love it. I'm hoping my back with love it too. It's still too early to know because I haven't had enough days in a row of being home to judge. So far, so good. Customer service was fantastic. I basically got a custom bed. I wanted the firmest layer of memory firm and a latex core. They made it happen.
I treated myself to the Palais Grand Royale about a year and a half ago. Loved it! It became necessary for me to store my belongings for a few months while house hunting so I was forced to sleep on another bed. As soon as I moved into my new home, I made up my bed and crawled into it. I had forgotten just how wonderful this bed is. I have severe spinal stenosis and arthritis. A cervical fusion causes migraine-like headaches necessitates me sleeping in an upright position often. This bed is my cocoon that I have made up with real linen sheets and goose down feather bed and comforter. I would spend the day in this bed if I could.
I ordered my mattress on Saturday and it was at my door on Thursday ( granted I live about 4 hrs from Greenville). My son (15 yrs old) and I put the mattress on my bed. Soooooo comfortable! I can't get my family off the darn thing to put my sheets and blanket on. THANK YOU, I love it.
I've been sleeping on my Christelli Versailles bed for a little over a year now. Seriously this is one amazing mattress. No more tossing and turning and no more feeling overheated in the middle of the night. When everything else seems to be "Made in China" it is so incredibly refreshing to find products still made in the US by a company that has integrity and cares about it's products. I have put your mattresses in my guest rooms and anyone who comes here talks about how well they sleep. Thank you Christelli. Well done. Well done.
I purchased the ASTORIA just over a year ago. The first couple of months I though that I loved it, but over time not at all. The top foam mattress buttons to the bottom mattress and moves all over the place. If you sit in bed to watch TV or read and then change positions, it takes a while for the foam to spring back. This leaves an awkward dip in the foam and makes it very difficult to find a new comfortable position. I am now on the market for a new mattress and base and will go back to my original plan to purchase a Tempurpedic or Sleep Number. They do cost more, but you clearly get what you pay for. I plan to give this bed away.
Very comfortable! Great nights sleep!
So, I ordered the Christeli Danieli after obsesssively researching mattresses. Long ago I had a foam mattresss made with 5 inches of 5lb viscoelastic memory foam and I loved it. The Danieli was one of the few mattresses on the market that had similar specs. Before purchasing, I called over and spoke with Christeli folks to make sure they agreed with my assessment that the Danieli was the right choice for me (260 lb side, stomach, and occasional back sleeper) and wife (210 lb mostly stomach sleeper). When the mattress arrived, I initially thought it was not firm enough for me--I like a firmer mattress. However, the proof is In the pudding, as they say. I've had the best nights of sleep I've had in years on this mattress. Last night, I did not wake up once, which for me is an minor miracle. I usually get up at least two times a night, often three or four. I am very, very happy with my purchase, as is this missus. Why only four stars then, if I am claiming the best nights of sleep I've had in years? Christeli lowered the price of the mattress by $200 shortly after I ordered it:(.
After only 8 months with an iComfort mattress I started waking in pain or unable to even sleep. For 2 months I shopped every mattress I could find and found Christeli online while surfing one day. I don't know why but I kept going back to it but was scared of ordering a mattress without being able to lay on it first. BEST decision ever. Went with the Madeline 12.5. My husband has the firmer side up, he is a side sleeper, and I have the softer side up, I am a back sleeper, and the Dog, an every which way sleeper, lays in the "crack" between the 2 mattresses (we have a split king adjustable). It is perfect. We can not wait to go back to bed it is that comfortable. There has not been a restless, toss and turn night in the 5 1/2 months we have had it. We all fall asleep in minutes after climbing into bed. The only down side is that "crack" area. The upper portions of the mattresses seem to always push apart a few inches. But Thankfully the dog doesn't seem to mind it at all. Even she is asleep as soon as the head hits the pillow. I just hope it continues to be the true perfect night sleep!!! I only gave it 4 stars because our old mattress was great for the first few months also. Sure hope I can give it 5 stars in a few more months and more.
We purchased our Briella mattress with the adjustable frame almost 2 years ago. It really helps as I have GERD and leg problems so the adjustable mattress is great. We sleep so much better with this mattress than others we have had. My wife had trouble sleeping due to a hip injuury and does not wake up with the pain now. The only setback is that we do wake up a bit hot at times.
We ordered a mattress for our guest room that I periodically use if my husband is sick, and it has been wonderful. I especially like the pillows that came with the mattress for free! Our master bedroom bed is a Tempurpedic and our Cristeli mattress is just as comfortable but a bit firmer than a standard Tempurpedic.
We ordered the Charleston 14.5 memory foam mattress earlier this month and couldn't be happier! It sleeps cool and gives support while cradling the body. My previous mattress, a Bodipedic with a 20 year warranty sagged after 10 years and had to be replaced. I like the way the Charleston feels and believe it will give us at least 15 years of luxurious comfort! I would highly recommend Christeli as they are American made and have been in business for a very long time. They are even made in my home state of South Carolina! The customer service is top notch and if on the fence, go ahead and give them a try!
The Versailles 10' is a fantastic mattress that provides all of the support I wanted and more. It's firmness is the perfect level for a great night's sleep. This product is truly a great buy!
We purchased a queen Versailles memory foam mattress. The order process was easy & our questions were answered quickly & politely. This was our first memory foam mattress & by reading the great reviews & a neighbor's satisfaction with memory foam we decided to give it a try. But unfortunately after 3 weeks we found it just was't for us. But we thought the quality was excellent. We had paid the additional $29 to be able to receive a refund OR there is the one time exchange also. We found the refund was very fast & there was no hassle at all. Memory foam isn't for us, but we feel like this is a great company to work with.
Received this mattress yesterday and was very impressed with both its looks and the matching queen foundation. Did not want to comment however until spending a night on it. I must say it is fabulous and blows away the competion with the pricing. If your looking for a mattress, you will not go wrong with Christeli. Charlie S.
We use the Christeli mattress in our RV. We are very satisfied with this product and would highly recommend it.
I love this bed! I always had back problems but sleeping on this bed is like laying on a cloud and my back never bothers me. Its the best deep sleep I've had on a mattress since I was a kid!
We purchased our Versailles mattress about 8 months ago. Overall, we are pleased with the purchase. It took a little longer than the original estimate to receive it. I would classify it as firm. We were told by the representative that it would be. It did take a little while for it to break in. It was firmer at first, but it softened up after we slept on it for a few weeks. The one thing we do notice is that there is firmer spot in the middle between the two of us. This is where we don't sleep. It doesn't cause a problem, it's just evident. I suppose we could try to sleep there to break that section in. We purchased this to replace a waterbed. We are using it in the waterbed frame and that has worked out fine.
This mattress feels like a cloud it's the perfect firmness for the back yet still so soft and comfy you fall asleep on 5 minutes or less.
We purchased our Christeli matress five months ago. We own both a tempurpedic and a Christeli. We love them both, however when it comes to our pocketbook, we love our Christeli more. My husband has a fused spine, and I have bad hips, very important for each of us to have the right matress.Because we are retired snowbirds, we needed a second matress for our winter location. I found Christeli info online, and the more I read, the better I felt about ordering online. We have had such a wonderful experience with Christeli. Our matress gives us both a healthy nights sleep,and the company has been wonderful to do business with. When our friends mentioned they were in the market for a new matress, I recommended Christeli. Now they too are enjoying the best nights sleep they have had for a very long time. Thank-You so much Christeli. Sincerely, Teal Workman
When it arrived, it was rolled into a giant tube! (I had only seen mattresses in showrooms and on delivery trucks.) It was delivered on the day exactly as promised, wrapped in layers of protection, and it arrived in pristine condition! I am a back sleeper with spine and leg issues, and I am happy to report that this mattress cured me from dreading going to bed! It gives me the great support that I need ... and it feels soft and downy underneath my back side. I wake up without the pain and soreness that have been a way of life for me for far too long. Thank you Christeli for delivering on your promises and providing me with an amazingly comfortable sleep!!
Bought it 2 years ago and still like it a lot. It feels brand new.
about one year after purchasing my Versailles I find myself giving a update on this mattress. I bought this mattress for my motorhome and I use it frequently since being retired allows me to do so, being retired also means that as I am getting older a mattress need to be comfortable and last in that way! The Versailles has lived up to that! I did add a good quality mattress pad to add a little more softness but I knew it would be firm when I decided on the Versailles due to being a 10 mattress. Side support is still great and the foam is still like new! Great mattress and would buy again! I alsp have the Briella at home and will update my review on it.
We ordered the Versailles 10 and a mattress cover. This is the second memory foam mattress we have owned, and we are pleased not only with the product but also with our treatment by Christeli employees. My husband has a bad back, and we have found that memory foam mattresses help him with a restful night without morning stiffness. Our Christelli Versailles is better than our previous mattress. We also appreciated the assistance of Christeli personnel when the mattress protector we ordered was not in stock. They, without prompting, volunteered to and did substitute a higher priced protector at no extra charge. We have no complaints and recommend Christeli highly.
I have purchased two Christeli Versailles mattresses over the last two years, one a queen and most recently a double. I bought them for use in my Airbnb because I wanted my guests to have the most comfortable beds possible. RAVE REVIEWS from my guests. Most comfortable bed I've slept on. Just couldn't get out of bed this morning I was so comfortable. So now, of course, the next one I buy will be for me. Thank you Christeli for your consistent attention to quality and customer service.
We shopped, narrowed it down to a few and selected Christeli for numerous reasons. First, if we didn't like the bed we could return it. Second, since we are local, we were able to pick it up from them. Our old mattress was a (competitor name censored) plush pillow top that sagged after one month. The company picked it up and exchanged it for us, but the bed never really felt good. We kept it for a little over a year and one day decided at our age sleep is precious and we need to get our best. After only a few night's on the Christeli Versailles, I was sold. We never toss or turn or get up sore. We couldn't be happier with our purchase!
On July 22 I wrote a review expressing my dissatisfaction with my mattress. Since then, I have adjusted the position of the bed to the zero gravity feature and have little to no pain. This has pleased me greatly as although Vinny gave me 3 options - try the bed while under the 30 day return if not satisfied - pack it up and get my money back - or pack it up send it back and choose another mattress, what I wanted was for the mattress to work for me and at this stage I think it's working. Thank you Vinny for your continued concern.
Christeli's website very helpful - learned about density-weight of foam so I could compare with other sites. Christeli's customer service was excellent - I was going to get the Briella mattress because the website mentioned it's their top rated - but I was looking for the same feel of my old 10 yr tempurpedic which I learned was firm. The rep said I should go with the Versailles and it was less money. He was certain I would like it and I love it! The shipments arrived in California on time. The foundation very simple to assemble. The compressed mattress quickly rose to the 10 before my eyes - that was cool. No lingering smell from the mattress as compared to my tempurpedic. The feel of the aloe cover luxurious. The Super Cool really works - I don't get hot like I used to with the tempurpedic and the Versailles is still cozy. I am enjoying the firmness - which to me feels soft, just right! I appreciate the handles. Great product, great service - highly recommend.
I ordered the mattress a little over a yr ago. It came within about a week of purchase.. I was skeptic at first because it was shipped in a box.. We put it on the foundation we ordered and have slept great ever since.. Great quality mattress
Found the Christeli web-site while searching for a good deal on a bed for our guest bedroom. Was hesitant because I was not familiar with the Christeli name - however I like to buy made-in-America products when possible. fgehhhrtjh Cannot believe how comfortable this bed is. (I think we may be sleeping in the guest bedroom from now on!).
Initially bought the mattress as a second one for our spare bedroom, my sister had already bought us one so she would have a fabulous bed to sleep on when she visits. These mattress are so comfortable that we like sleeping on them better than our old mattress (which is only one year old). My husband sleeps like a baby and no longer complains of back pain. I now have trouble getting up in the morning because I don't want to leave the comfort of the mattress. If we hadn't just bought new mattresses for our master bedroom I would be investing in a king size for that room. 100% pleased!!
I get approximately 8 hours of good sleep each night.
Forget the TV ads about beds! I have undergone 17 spinal surgeries to-date. I bought the Christeli Mattress after seeing it on-line for the very first time. Free shipping also made the purchase a good deal as well. It was actually delivered via the mail just like any other product? Believe me they packed this mattress so skillfully that it was delivered thru conventional carriers! The mattress is sooo comfortable I can not even begin to explain it in actual words. Take it from someone who has spent since 1984 in a Hospital type bed that this being has never had such a peaceful, painless and restful sleep in my entire life. No sagging, not like plywood in its firmness. It is pillow soft but yet the firmness only excellent materials can provide. Get one soon before the word gets out and you end up paying thousands of dollars like other good quality mattress manufacture's. My was under $700 delivered. I did not need a box spring at all just the platform above the drawers located at the base where a normal box spring would sit. Friends, Family and house guests all request my bed to rest on if life calls for a nap!!!!!!
At 76 my skeleton needs TLC. The new Christeli mattress did the job. It didn't cure all my skelatel ills, but it was a definite improvement over my older inner spring mattress. The price was competitive and delivery was quick and efficient with no need for additional customer service.
I purchased a mattress, and I love it. I've had it now for 3 months and I am able to feel like I had a great nights sleep, and when I'm feeing lazy on the weekend, I can lay in bed for 10 hours or so and not have any back issues. I would recommend this mattress and have told people where I purchased it. Love it.
I was in the process of moving and my old mattress was over ten years old and giving me and my older dog all kinds of problems. I had a car accident injury that would act up a lot and the mattress was too soft to be of any help. My dog was almost 11 at the time and had arthritis and the mattress was so soft he couldn't get in and out of bed; I had to carry him. I was drawn to this mattress when I read the description because I wanted something very firm but still comfortable. My concern was that the mattress be comfortable for myself and my dog since he sleeps on it too. The mattress arrived in a box very quickly with consistent updates (when it was being processed, shipped, etc). We had it shipped to our new apartment so that there would be plenty of room to unbox it and let it settle (it's recommended you give it 48 hours to fully form). We unboxed it in an empty room (make sure you have lots of space) and it was like unrolling a giant tube of cinnamon rolls! As soon as we cut the plastic, it started settling very quickly. I'm pretty sure my dog did not give it the full 48 hours before he insisted on testing it. Our first night with the new mattress was great- it doesn't dip or leave an indent when you've slept in it for a while. My dog can move really easily on the mattress and sleeps very comfortably through the night. My back pain has gradually started to go away as well. The mattress also doesn't seem to collect a ton of body heat which is especially helpful in the summer! I've had this mattress for over three months now and I am SO happy with it. I fall asleep much quicker than I did before and wake up much more comfortably. My dog prefers to spend as much of his day as possible on the bed- it is even preferable to his favorite spot on the couch he's had for years. I've been telling all my friends who need new beds to check out The Voila Box because a good mattress makes SUCH a huge difference in your quality of life. Good sleep helps everything!! *I received this mattress complimentary; however, all opinions are entirely my own*View More Reviews
We bought 2 twin extra-firm XL's around Xmas 2017 when we were in FL and had them delivered to the condo we bought in MA. We slept on them a few days, went back to FL, and then moved back to MA. June 7, 2018, so I have actually been sleeping on it for about 7 weeks. The extra firm mattress was too firm for my hips, neck, and shoulder (side-sleeper) but it was 100-day comfort guarantee, and I was well over the 100-day comfort guarantee. When I emailed Voila about this they offered to send me a 2" Performance enhancing gel-infused memory foam topper designed to complement their Voila Hybrid mattress. I appreciate this gesture of goodwill from Voila and must add my wife loves her extra firm mattress, as she did not like the "valley" that formed over time with mattresses we had in FL.
Purchased a medium queen sized Voila for my parents and they have loved the bed from day 1. My father is a light sleeper and will wake up randomly through the night for whatever reason and not fall asleep. With the Voila bed, he has been sleeping through the night and is less grouchy overall. When I need to replace my own bed, I will be buying a Voila for myself. Worth every penny.
We received our mattress yesterday. It was two days early! Being an older couple, we hired our grandson and friend to carry it upstairs. It was easy to unpack and the plastic removed without problem. There was no smell. We let it rest for 4 hours. Then I made it up with our queen sheets. They fit better on this bed than on anyone bed we have had. Six hours later we tried it briefly with my husband saying it might be too hard. I ordered the plush for him. Well we had a fantastic first night sleep! I hesitated to order a bed online but so far we are completely happy.
I had a 100% memory foam mattress for the past three years and decided to get a new one after I herniated a disc in my back about a year ago and my doctor suggested upgrading to a firmer mattress to help support my back while sleeping. I ended up settling on the firm Voila and it has been a substantial upgrade to my memory foam mattress. I find it much more supportive than the "firm" memory foam mattress I had, and since purchasing it about 4 months ago I haven't noticed any degradation in the shape of the bed. Recently I've been able to start doing athletic activity again, and I think part of that is due to upgrading my bed to a firmer, better mattress. I sleep really well, and feel great getting out of bed in the morning. I'm extremely satisfied with the bed and would definitely recommend their firm mattress to someone searching more back support. The one thing to note that I didn't expect is that, coming to Voila from a 100% memory foam mattress, this bed is HEAVY. Makes sense when you think about the implications of the construction, but it shocked me when I was moving the bed from the box to my bedframe, especially considering I have a bad back! But that isn't a reason not to buy it. Just be careful the first time you try to pick it up!
After 46 years married to my best friend (Judy) and many different types of mattresses over those years, we found the "Voila mattress" has given us the best nights sleep we have ever had. Thank you,-Jerry and Judy
Absolutely love this mattress! My back hasn't felt this good in years. I have waited 100 days, so I can give the best review. After much reading, including reviews on Consumer reports, I decided on the medium firmness to help with back pain. I had increasingly worse back pain on my old innerspring mattress that had gotten too soft and was sagging. Finally decided it could be the mattress and I was correct. It definitely felt too firm the first month, but my back was already feeling better, so decided it must be the right firmness. Currently it feels so comfortable to me. I sleep in all positions, back, side, and stomach. Even after a day of yard work resulting in soreness, my back feels back to normal the next day. Can't recommend it enough!
After many years of a traditional mattress, we were looking for an upgrade to the sleeping experience. After trying another well known foam mattress, we were left with a less than satisfying solution. The mattress had minimal edge support and was softer than expected......so we returned it and searched for an alternative. We found Voila and frankly were slightly skeptical. Full disclosure - we had a back-up plan to buy a traditional mattress if this one did not work out. It has been a few weeks now, and we are happy to say the Voila has delivered on all of our sleeping expectations. Great edge support! Great comfort! Awesome breathability! This is a keeper! The only thing keeping us from awarding a full 5-stars is that the company does not offer a delivery/set-up option. The OTR carrier simply wanted to leave the mattress in our driveway - not good for a king-size delivery! Besides that point we are 100% satisfied and recommend this mattress. Best regards, The Hanshews
I got this mattress quickly and it has been extremely comfortable. No complaints so far with it.
I purchased this mattress two and a half months ago. I saw that people were saying the medium mattress was really firm, but didn't want one that would be too soft. My husband loves the firmness. I am not so sure. At 102 lbs., I hardly put a dent in it. However, I was recently diagnosed with sleep apnea, so I hope things will improve. I'm giving it a 4 until further notice.
We had a pillow top mattress for about 8 years and even put a gel mattress topper on it but I would wake up with back aches and as a side sleeper-numb arms! So I decided it was time for a new Cal. King mattress so the research started! There are SO many mattress stores everywhere and stopping in can be an education in itself but a very expensive one!! So I went to Consumer Report and read the reviews and recommendations on foam, traditional coil mattresses and then hybrid mattresses which combines the two; that was what we wanted! Now to order a “bed in a box” or go to a store?!? Decided to order-no huge commission for sales person- but then which one because are about 10 different beds here too. Most all have some return policies so that relieved my husband fears IF we didn’t like it. Viola has 90 days but they want you sleep on it 30 days before you decide so you can adjust to mattress. We have slept on the mattress 16 days and I can say I don’t wake up with back aches! The numb arm comes and goes so will have to see on it. My husband greatest fear was it would be too hard we ordered medium firmness and he says it is fine. There is many layers but I just wonder if there could be a little bit more woven jel on top so there is a little more softness for the initial touch? All in all we are pleased; there are cheaper “ordered” mattresses and a few more expensive but $1400 was what we paid.
I have been sleeping on a Sleep Number mattress for 20+ years (two different mattresses). I find the Voila mattress to be just, if not more comfortable. If you've been shopping for mattresses you know that Viola is about 1/3 of the price as Sleep Number. Enough said.
We recently purchased the Voila king mattress for our second home based on the Consumer Reports and other reviews we read. I must say I was skeptical buying a mattress in a box and not checking it out first. We love it!! It is extremely comfortable and my lower back pain is no longer an issue in the morning. Our youngest daughter is moving out on her own and we bought her a smaller size in the same mattress.
Amazing how the bed fits into a box. Cal king size. Great price. Ordered firm and it’s very firm I’m sure it will soften as time goes on. Only real problem was the delivery R+LCarriers gave the 5 hour window at the end of the 6th hour the driver called as we were about to go to dinner and said he wouldn’t deliver because he didn’t know the streets in our area (wasn’t the normal driver) and didn’t want to take the truck up the hill. My wife and I had to met the driver and deliver the mattress to the back of our car. Not great service.
I bought 2 twin sized mattresses for teenage daughters - they are blown away with the difference between their old mattress and the Voila mattress. Delivery was prompt, unpackaging was easy, and overall no fuss. I highly recommend.
I ordered the Plush XL Twin. I am a side sleeper and I woke up several times at night because either my arm on that side was asleep or my entire side hurt. It really did not feel "plush" to me. Perhaps this mattress is more ideal for back sleepers.
Medium hard/soft. Very good mattress, excellent for the price. Very comfortable. just a note: getting it up to the 2nd floor is a two person job, I recommend removing the box, but not cutting the inner plastic wrap, the plastic slides better on stairs.
We were sleeping on a Saatva for just under two years when we decided to downsize the bed for more floor space in our bedroom. I was just about to pull the trigger on another Saatva when I saw Consumer Reports ratings of the Voila. Figured what the heck, they pay shipping both ways so I'll give Voila a try. THE BEST decision I've ever made concerning a bed purchase. I'm a side sleeper, but on the Voila I sleep side, back, stomach, and am so comfortable and rested in the morning. Love this bed so much I ordered another to replace the mattress in our guestroom. I cannot recommend this mattress enough. I bought the medium and it is perfect. Seriously, if you're thinking about a new mattress look no farther.
The mattress is fine. No complaints at all. In fact, it's quite comfortable. My only small peeve was the shipping. They used FedEx and required a signature. It was stressful since the FedEx truck usually comes during work hours and it's tough to take time off work to wait at home to sign for the mattress. Once the mattress was shipped, the folks at Voila weren't able to change the signature requirement. Still, it all worked out and now I have a fine mattress. Just be careful when you order and do everything you can to avoid the signature requirement.
We were searching for a new and firmer mattress than we currently were using. After doing an enormous amount of online and Consumer Reports research, we decided on the Voila. To be perfectly honest, we had never heard of Voila, but we certainly are glad we found it. It is amazing to watch this king size mattress, in a relatively small box, unfold into a great mattress. So far it has met all our expectations with quality and comfort. If it remains as it is, we have become Voila customers forever!
Our 9 year old Temperpedic has permanent divits on each side. They have been getting progressively worse over the past few months, which was very disappointing with such a "high priced" mattress. So I ordered a Voila King in firm which has gel top layers, not Visco foam which can and does break down over time. We then put a 3/4" memory foam mattress pad on it and when you first lay on it, your brain says, "Whoa, that's pretty firm".....then you wake up the next morning feeling great. The Voila scored a 77 out of 100 in Consumer Reports with the highest score of all mattresses tested at an 84. We went with the Voila because in the same test it's durability rating was listed as "excellent" and the price is reasonable. CR does some pretty serious accelerated wear and weight testing & I recommend reading their report. The packaging of the mattress is brilliant(the box was about 1' square and 6+' long), but remember, a King weighs in at 160lbs, so having help moving the box in recommended. Unlike the Temperpedic reviews, neither one of us noticed any strong smells from the Voila when unwrapped. Anyway, so far we are extremely pleased with the Voila, and are curious to see how it holds up over the years.
FedEx shipping required a signature for delivery. Few of us are readily available at home during the day to accept delivery. This required me to change the delivery address to a Fed Ex store, which then required me to load it into the car to bring home. So much for front door service. The packages weighs 100+ pounds, which would prevent most would-be thieves from taking it. Leaving it on the doorstep seems reasonable to me.
I had to return my first mattress from another manufacturer and now love this one. Have had it for 3 weeks
We purchased our Voila medium queen mattress last fall. Last week we discovered a bulge in the side 🙁 Not knowing much about the company, I was really concerned that there was going to be red tape, loop holes, and/or frustration trying to utilize the warranty. It ended up being one of the most pleasant customer service experiences I've had with any company. My initial email and every subsequent was responded to in a couple hours or less. All of of my questions and concerns were answered in a clear and professional manner. Those that responded came off as just being really nice. I was offered a replacement or a refund. We definitely took the replacement (we LOVE our mattress). And we already have the replacement in our apartment. Kudos to the Voila family for truly standing by your product and for treating your customers (us) so well. I will continue to recommend you to anyone and everyone. 🙂
I wanted a traditional mattress without the price and with the ability to return it after sleeping on it at home for a few weeks. I also wanted a thicker mattress and to try a boxed one with innersprings. However I didn't want to go to a traditional mattress store like RC Willey and feel...well...boxed in while trying to make a decision. The edge support on this mattress is amazing. I've slept on a few foam type mattresses that seem smaller because the edge collapses and you feel like you need to stay far away from the edge so you don't roll off. Also, the springs give Voila an advantage over a lot of the mattresses that you order online. Since it has heavy metal, ha ha you can expect this mattress to be heavy. You'll need some help getting it from the porch to the bed and in our case, up the stairs. That was definitely a workout! This is going in our guest bedroom - our old mattress upstairs has developed body impressions and that's when you know it's time for a new one.
If you are completely overwhelmed with the mattress buying process, as I completely was with so many companies, here is my review to hopefully help you out if you're looking at Voila. Research, Research, Research! I’m so happy I researched a dozen mattress companies in detail before purchasing. These companies included the likes of Casper, T&N, Purple, Alexander, Sapira, Leesa, Serta, Sealy, Beauty Rest, etc. I was overwhelmed by all the options and felt so many of them were simply telling the same story with fancy marketing videos. I had a friend tell me about an awesome new mattress company he said was breaking the mold of the typical bed-in-box company that was focused on a luxury mattress experience with an affordable price. It was Voila. I figured it wouldn’t hurt to add another company to the mix of all my research and I’m sure happy I did. Here is a quick summary of the reasons why I purchased Voila over all the other companies without going into too much detail or sharing my massive excel spreadsheet. The main things is for all the components/layers that Voila has to offer, it was extremely cheaper than all other comparable products. Coiled Springs: When I looked at every mattress over $3,000, almost all of them had zoned pocketed coiled springs and realized this is critical piece to actually get the support on all the high pressure points of the body. My lower back was in desperate need of something to provide adequate support. Quality: Voila wasn’t just 2-3 pieces of memory foam put together and compressed in a box. It had 12 layers of materials that all worked together to provide a pleasant sleeping experience. This included high quality latex, gel-infused memory foam, 5 zone pocketed coiled springs, triple edge support around the mattress (makes your mattress feel 2x the size), and breathable airflow materials to offer a cool sleep at night. Comfort Choice: I loved that there were 3 firmness options (Plush, Medium, Firm). So many of the other companies had a one size fits all firmness, but I knew we wanted something a little firmer for my wife and I, and something a little softer for my kids. Price: No, it wasn’t low-cost mattress. But Voila was easily the biggest bang for your buck company in terms of quality, layers, support, comfort level, etc. when comparing to other companies offering the same product, layers, and quality. It was actually 1/3 to 1/4 the price of comparable mattresses made with the same quality and same components. After sleeping on the mattress for a 3 months now, I can say with confidence I’ve never slept better. We had a Sleep Number before and absolutely hated it. I felt like I was always a little sore in the morning and the my butt/hips area never had support. I’ve also noticed a HUGE difference in the coolness of sleeping at night. I’m comfortably on top of the mattress and don’t feel like I’m getting smothered into the mattress. We ended up ordering twin and full size mattresses for all of our kids as well since they were on the old floral looking mattresses that were probably 20 years old. We feel it’s been a great investment. Negatives/Cons: Box came pretty dirty from the shipping company and looked a little beat up. I would recommend removing the box in your garage or outside and then carrying the plastic rolled-up mattress to your bedroom to make sure you don’t stain your carpet or floors. There was about 12-24 hours of a very light off-gasing smell. I assume this is completely normal with any compressed mattress, but couldn’t smell anything after the first day.
Voila has really created a premium style mattress that's well worth the price. Instead of going to a local store to find a mattress with coils and memory foam we found Voila. We selected the plush style and are very happy with the softness and durability of the bed. We will be looking at Voila again when we need to replace another bed at our home.
My wife and I have couldn't be happier with our Voila mattress purchase! Delivery was timely and easy to track. The mattress was a lot of fun to open, we couldn't get the six year old to stop giggling at the insta-inflate! The mattress has a great look, with the patterned top and the wavy sides. But most importantly, it's super comfortable! We are both on the larger side, and the medium is perfect. I also love that it has great edge support for sitting, unlike many other box brand mattresses. Soft but firm, cool but cozy, Voila! Our new favorite mattress!
This mattress offers both firm support and the perfect amount of cushioning on top. We got the plush mattress and we love it. I was worried that it might not be firm enough but it offers great support! I love having a little extra memory foam on top, it makes it easier on aching joints. The mattress is also really pretty with a quilted white top. We are super happy with out Voila mattress!
I ordered my Voila mattress on a Saturday evening and it arrived on Wednesday morning! The mattress arrived early on the 3rd business day just as promised. Fast! The online order process was really simple and the website is easy to navigate. I originally thought about ordering the medium firm mattress, but my husband talked me into the plush. We are very pleased with it! The mattress is still very firm and sturdy, but with just the right amount of cushioning on top. (Great for my stiff joints). When we put the mattress on our bed I was pleased with how pretty is it! The top has a white quilted pattern that looks really nice.We are super happy with our Voila mattress! Lisa L Utah
I tried Casper, and another brand that also got high marks in a review. Voila is the one I kept (medium firmness) because it was the really comfortable. I purchased about 6 months ago, and still genuinely happy with it. It's soft on the top layer, and really gets rid of pressure points. On the Casper my arms were falling asleep and getting numb. The other one I tried, was way too soft and misaligned my spine. Even thought it was so "soft", I still had pressure points on it somehow. I felt sunk into a poor posture as I slept, and rolled into the center - it was horrible. The Voila, while soft and pressure relieving on the top layer, has great support. It's really a perfect balance. When I purchased, Voila was kind new to the game. I don't know if they've got more recognition since then, but I'm writing this for some reason at 2am because I just really like this mattress lol. The only down side, I really wish there was a way to change to covers on it. I have a mattress protector, but I'd still like to change the cover once a year. Maybe my impression, but it just looks yellowish compared to bright white sheets. But, perhaps not that white to begin with I can't remember. Overall pretty minor issue. And yea, it's heavy. I solo carried it up 2 flights of stairs. You probably would like 2-3 people for the job though. And yea, it is so comfortable. Part of the reason I'm writing this, is so Voila stays alive and if I ever need replacing or adding another mattress I know where to go.
We've had this bed a few weeks and so far it has been great. We set it up in our living room so we could be sure it was going to be the right fit and left our Sleep Number bed in place. One night we switched back to the Sleep Number bed and my husband said "NO MORE!!" We both woke up hurting. My only complaint is the company who delivered it. They would not bring it up my drive way and my husband had to go and pick it up in his truck. The man would not even come help him get it in the house! So much for good customer service from R and L Carriers in Birmingham, AL!
My Voila Mattress is the BEST purchase my husband and I have ever made. Not only is their customer service incredible- they made sure our mattress arrived at the house that we were moving to (across the country) the exact same day we moved in- but also the mattress is the best I've ever slept on. The Voila mattress is not just a chunk of foam like all other bed-in-a-box mattresses out there. The Voila mattress has springs that give support, while still offering you a choice in firmness (plush, medium, or firm). Honestly, I will never sleep on another mattress ever again. It is really that amazing!
For a while now, I have been having trouble getting comfortable in my bed--lots of tossing and turning, leg aches, back soreness, waking up frequently during the night, etc. A neighbor of mine recently purchased a Voila mattress and suggested that I take a look at the Voila products. My husband and I did some research on beds and decided to purchase the Plush Voila mattress. We slept on our new mattress last night, and it was really comfortable for both of us. The difference was amazing. I had thought, "Oh, my old mattress isn't that bad," but our new Voila mattress proved me wrong. We are so happy we purchased our Voila bed, and we highly recommend it to anyone in the market for a new mattress.
Love everything about Voila!! The mattress, the delivery/packaging, their customer service, the company, the people, the price point, firmness options…!
I bought this mattress after seeing a Sleepopolis review on it. I was originally looking at getting a Tempur-Flex Supreme, which they claimed this was very similar to. Well, it wasn't; this mattress is firmer than the Tempur, but I'm hoping the foam softens some over time. I will say that even though it's firmer than I originally wanted, it only took 2 weeks to get used to the change. The new foam smell went away after 2 days. Before I would wake up 2-4 times in the middle of the night and wake up with a sore back in the morning. Now I sleep like a rock. My girlfriend and I don't wake each other up anymore when either of us moves. I've been recommending it to all my friends because you can get the mattress and a decent platform bed frame all for under $1000. Shipping was fast; I ordered Monday and received it Thursday. I would recommend that you put on a sheet before setting anything else on it because the cover likes to grab fabric.
I ordered the 'soft' mattress and it is VERY firm. After extensive research and foam density comparisons I bought this mattress because it had a better warranty than the in store mattress that we liked with nearly the same specs. However, upon arrival this mattress is MUCH firmer than both the site and the reviews had led me to believe. I weigh 180 lbs and only get 1/4-1/2" compression when lying down which doesn't even fully conform to the small of my back. The mattress firmness is about a 6-7/10 compared to everything else I have tried, not the '3' that the mattress reviews tell you. The quality of the mattress seems nice and there have been no hassles with the ordering process which is why I gave it 3 stars, but after the required 30 day trial I will have to return mine.
No joke Voila is the best mattress I have EVER slept on!!! I had another competitor's boxed mattress before my Voila and there is no comparison. I travel a lot for work too and I can't wait to get back home to slumber upon my own personal cloud! Thank you Voila!!!!!
This has been the easiest mattress buying experience ever. No pushy salesman or going into a store to lie on a bunch of different mattresses. It arrived at the door one day, then we unrolled it, opened it up and done. I love that it is a hybrid of memory foam, latex, and pocket coils. We replaced my daughter's old saggy memory foam only mattress and she has loved it.
I have researched extensively on the kind of mattress we were ready to purchase. My decision was a hybrid . Glad I waited for this newer innovative option-because its the best of both worlds. Business on the bottom-Party on the top!. I consulted customer service because I wasn't sure the "soft " option would be supportive enough for my large husband, but it has proven to be great. Smooth delivery, easy set up, and a very well made product that is affordable for a high quality mattress. So happy to have a fantastic choice for a good night sleep for both of us! (P.S. The soft is on the firm side) We really got a winner!!