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Christeli is a mattress brand that has been around since the 1930s with American made craftsmanship. They craft their own mattresses in their South Carolina factory, and focus on memory foam and latex options. Overall, most folks find their mattresses comfortable, but there are a few complaints about material durability and firmness. If you are interested in taking a look, they ship anywhere in the continental U.S.
Raymour and Flanigan sell a variety of mattresses including many name brands, but they also sell mattresses under their own label - Bellanest, which is a line of extremely affordable mattresses. Their mattresses come in either memory foam or hybrid varieties, and most find them comfortable though there are some that claim durability issues.
Based on our aggregated reviews and our scoring method, we recommend Christeli in this match up!
See Our Full Review of Christeli
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: 7.5/10
No Back Pain:
Raymour And Flanigan: 7.4/10
Raymour And Flanigan: $219-$759
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Raymour And Flanigan:
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Customer sentiment is a quick way to find out if a company is as good as they say they are. Overall, these mattresses are rated well by customers, but there were a few that didn't vote as highly. Take a look at the reviews and specifics below to learn if these mattresses will work for you.
These mattresses are above average when it comes to support. Though these mattresses aren't as supportive as a select few folks would like, most folks like the amount of support these mattress provides to them.
Edge support is important for folks that need a little extra time sitting on the side of the mattress or roll towards the edge of the mattress at night. Reviewers describe these mattresses as good contenders on edge support overall and they should be able to be comfortable for most customers.
Bowling Ball & Density Tests
Many folks like to use bowling balls to measure mattress firmness and support. These mattresses are generally well received at providing even support, which means they should work with your body to align the spine properly.
It is extremely important for shoppers to find a durable mattress, but some brands don't care as much about long term quality as they do with immediate profits. Luckily, these mattresses have good ratings when it comes to durability. Most customers are happy with their mattress after 5 years, but some folks that are heavier may find that there mattress doesn't last as long.
Getting a firm understanding of sleeper reviews can be a relief. Customers don't always respond well to these mattresses. Some report being comfy, but there are some who have had bad experiences. If you are pondering buying one, take a look below for more specifics.
Some folks feel good with the support in these mattresses, but some others have complained about loss of support. For those that are of larger body types or require more support for health reasons, do some added research before purchasing.
There are some mixed reports about edge support for these mattresses. Some customers report feeling good with the support across the surface, but others felt like things were uneven along the side.
Unfortunately, not everyone rates thair mattresses well in terms of longevity. While some sleepers reported feeling comfortable, others talk about problems with comfort over a short duration. Make sure to do some extra research on the reviews and specifications before buying.
The best mattress we ever slept on , period. Helps my lower back. The mattress just forms around your body.View More Reviews
We sleep often and hard at our house. Our king size mattress from Christeli was so much better than our previous bed in a box. Shipping was fast and pricing was where it should be.
Ordered a Queen Mattress Madeline 12.5 for my Motorhome. I ordered on line and it was easy and fast. The mattress showed up to my house quickly and we put the new mattress in the motorhome. Only took a couple minutes to set up. Super easy! We love the comfort of the memory foam mattress! Very satisfied with purchase!
After much research into the foam and traditional mattresses with regard to the product profile and customer satisfaction promises, we tested several name brand foam and coil support mattresses and decided the foam was more to our liking. Going forward, we looked online for comparable products and were impressed with the Christeli product comparisons and customer reviews. So, we decided to "pull the trigger" on the Christeli mattresses. Initially, we ordered the Madeline and it was WONDERFUL for me, the wife, but my husband found it a little too firm. We called Christeli and they suggested the Danieli and would be happy to make the exchange. We ordered the Danieli and decided to keep the Madeline as an upgrade to our main house guest room. Guests say it is a fantastic bed. We have now have slept on the Danieli mattress for 9 months - this mattress has proven to be a wonderful fit for us BOTH. Needless to say, we have been exceptionally pleased with our purchases! So much so, we ordered a third mattress, the Madeline, for our guest cottage. If you're thinking of considering Christeli products, GO FOR IT! You will not be disappointed! The products are fantastic and the customer service, stellar! Thank you, Christeli!
The Christeli website says, "we pinky promise that once you climb into a Christeli mattress, no other bed will come CLOSE to the level of comfort we deliver with each and every mattress we create." FALSE. The Christeli Charleston mattress came highly recommended from two other family members. It was expensive, but we decided good sleep was worth it so we sucked it up and spent the $1500 for a queen size mattress. The first night I woke up repeatedly with excruciating back pain and flopped out of bed in the morning. I decided to give it the benefit of the doubt since the website talks about an adjustment period, so I slept 2 additional nights (3 total), with the same result. By then my back was a wreck. I actually went to see a doctor because I was concerned about serious spinal damage. I then asked Christeli to exchange it for their firmest bed (the Versailles), and they complied. IT IS NOT A FIRM MATTRESS! It is still very spongy. I have now spent two nights on the Versailles, and my back hurts worse today than any of the other days. $1500 later, and I'm no closer to a good night's sleep. Yes, they are well-made products and if you like memory foam, this may work for you. But if you like a firm bed, stay away.
After much research and deliberation, I decided on Christeli. I have to admit it is softer than I envisioned. It's different, but in a good way. I am a flight attendant so I don't have the luxury of sleeping at home much. I deal with lots of back issues on a regular basis. All i can say is I can't wait to get home. It's great on the shoulders and hips. I am a side/stomach sleeper and with the softer foam (which I got the firmest one) you still sink in a little, not too much but a little. Overall, I love it. I'm hoping my back with love it too. It's still too early to know because I haven't had enough days in a row of being home to judge. So far, so good. Customer service was fantastic. I basically got a custom bed. I wanted the firmest layer of memory firm and a latex core. They made it happen.
I treated myself to the Palais Grand Royale about a year and a half ago. Loved it! It became necessary for me to store my belongings for a few months while house hunting so I was forced to sleep on another bed. As soon as I moved into my new home, I made up my bed and crawled into it. I had forgotten just how wonderful this bed is. I have severe spinal stenosis and arthritis. A cervical fusion causes migraine-like headaches necessitates me sleeping in an upright position often. This bed is my cocoon that I have made up with real linen sheets and goose down feather bed and comforter. I would spend the day in this bed if I could.
I ordered my mattress on Saturday and it was at my door on Thursday ( granted I live about 4 hrs from Greenville). My son (15 yrs old) and I put the mattress on my bed. Soooooo comfortable! I can't get my family off the darn thing to put my sheets and blanket on. THANK YOU, I love it.
I've been sleeping on my Christelli Versailles bed for a little over a year now. Seriously this is one amazing mattress. No more tossing and turning and no more feeling overheated in the middle of the night. When everything else seems to be "Made in China" it is so incredibly refreshing to find products still made in the US by a company that has integrity and cares about it's products. I have put your mattresses in my guest rooms and anyone who comes here talks about how well they sleep. Thank you Christelli. Well done. Well done.
I purchased the ASTORIA just over a year ago. The first couple of months I though that I loved it, but over time not at all. The top foam mattress buttons to the bottom mattress and moves all over the place. If you sit in bed to watch TV or read and then change positions, it takes a while for the foam to spring back. This leaves an awkward dip in the foam and makes it very difficult to find a new comfortable position. I am now on the market for a new mattress and base and will go back to my original plan to purchase a Tempurpedic or Sleep Number. They do cost more, but you clearly get what you pay for. I plan to give this bed away.
Very comfortable! Great nights sleep!
So, I ordered the Christeli Danieli after obsesssively researching mattresses. Long ago I had a foam mattresss made with 5 inches of 5lb viscoelastic memory foam and I loved it. The Danieli was one of the few mattresses on the market that had similar specs. Before purchasing, I called over and spoke with Christeli folks to make sure they agreed with my assessment that the Danieli was the right choice for me (260 lb side, stomach, and occasional back sleeper) and wife (210 lb mostly stomach sleeper). When the mattress arrived, I initially thought it was not firm enough for me--I like a firmer mattress. However, the proof is In the pudding, as they say. I've had the best nights of sleep I've had in years on this mattress. Last night, I did not wake up once, which for me is an minor miracle. I usually get up at least two times a night, often three or four. I am very, very happy with my purchase, as is this missus. Why only four stars then, if I am claiming the best nights of sleep I've had in years? Christeli lowered the price of the mattress by $200 shortly after I ordered it:(.
After only 8 months with an iComfort mattress I started waking in pain or unable to even sleep. For 2 months I shopped every mattress I could find and found Christeli online while surfing one day. I don't know why but I kept going back to it but was scared of ordering a mattress without being able to lay on it first. BEST decision ever. Went with the Madeline 12.5. My husband has the firmer side up, he is a side sleeper, and I have the softer side up, I am a back sleeper, and the Dog, an every which way sleeper, lays in the "crack" between the 2 mattresses (we have a split king adjustable). It is perfect. We can not wait to go back to bed it is that comfortable. There has not been a restless, toss and turn night in the 5 1/2 months we have had it. We all fall asleep in minutes after climbing into bed. The only down side is that "crack" area. The upper portions of the mattresses seem to always push apart a few inches. But Thankfully the dog doesn't seem to mind it at all. Even she is asleep as soon as the head hits the pillow. I just hope it continues to be the true perfect night sleep!!! I only gave it 4 stars because our old mattress was great for the first few months also. Sure hope I can give it 5 stars in a few more months and more.
We purchased our Briella mattress with the adjustable frame almost 2 years ago. It really helps as I have GERD and leg problems so the adjustable mattress is great. We sleep so much better with this mattress than others we have had. My wife had trouble sleeping due to a hip injuury and does not wake up with the pain now. The only setback is that we do wake up a bit hot at times.
We ordered a mattress for our guest room that I periodically use if my husband is sick, and it has been wonderful. I especially like the pillows that came with the mattress for free! Our master bedroom bed is a Tempurpedic and our Cristeli mattress is just as comfortable but a bit firmer than a standard Tempurpedic.
We ordered the Charleston 14.5 memory foam mattress earlier this month and couldn't be happier! It sleeps cool and gives support while cradling the body. My previous mattress, a Bodipedic with a 20 year warranty sagged after 10 years and had to be replaced. I like the way the Charleston feels and believe it will give us at least 15 years of luxurious comfort! I would highly recommend Christeli as they are American made and have been in business for a very long time. They are even made in my home state of South Carolina! The customer service is top notch and if on the fence, go ahead and give them a try!
The Versailles 10' is a fantastic mattress that provides all of the support I wanted and more. It's firmness is the perfect level for a great night's sleep. This product is truly a great buy!
We purchased a queen Versailles memory foam mattress. The order process was easy & our questions were answered quickly & politely. This was our first memory foam mattress & by reading the great reviews & a neighbor's satisfaction with memory foam we decided to give it a try. But unfortunately after 3 weeks we found it just was't for us. But we thought the quality was excellent. We had paid the additional $29 to be able to receive a refund OR there is the one time exchange also. We found the refund was very fast & there was no hassle at all. Memory foam isn't for us, but we feel like this is a great company to work with.
Received this mattress yesterday and was very impressed with both its looks and the matching queen foundation. Did not want to comment however until spending a night on it. I must say it is fabulous and blows away the competion with the pricing. If your looking for a mattress, you will not go wrong with Christeli. Charlie S.
We use the Christeli mattress in our RV. We are very satisfied with this product and would highly recommend it.
I love this bed! I always had back problems but sleeping on this bed is like laying on a cloud and my back never bothers me. Its the best deep sleep I've had on a mattress since I was a kid!
We purchased our Versailles mattress about 8 months ago. Overall, we are pleased with the purchase. It took a little longer than the original estimate to receive it. I would classify it as firm. We were told by the representative that it would be. It did take a little while for it to break in. It was firmer at first, but it softened up after we slept on it for a few weeks. The one thing we do notice is that there is firmer spot in the middle between the two of us. This is where we don't sleep. It doesn't cause a problem, it's just evident. I suppose we could try to sleep there to break that section in. We purchased this to replace a waterbed. We are using it in the waterbed frame and that has worked out fine.
This mattress feels like a cloud it's the perfect firmness for the back yet still so soft and comfy you fall asleep on 5 minutes or less.
We purchased our Christeli matress five months ago. We own both a tempurpedic and a Christeli. We love them both, however when it comes to our pocketbook, we love our Christeli more. My husband has a fused spine, and I have bad hips, very important for each of us to have the right matress.Because we are retired snowbirds, we needed a second matress for our winter location. I found Christeli info online, and the more I read, the better I felt about ordering online. We have had such a wonderful experience with Christeli. Our matress gives us both a healthy nights sleep,and the company has been wonderful to do business with. When our friends mentioned they were in the market for a new matress, I recommended Christeli. Now they too are enjoying the best nights sleep they have had for a very long time. Thank-You so much Christeli. Sincerely, Teal Workman
When it arrived, it was rolled into a giant tube! (I had only seen mattresses in showrooms and on delivery trucks.) It was delivered on the day exactly as promised, wrapped in layers of protection, and it arrived in pristine condition! I am a back sleeper with spine and leg issues, and I am happy to report that this mattress cured me from dreading going to bed! It gives me the great support that I need ... and it feels soft and downy underneath my back side. I wake up without the pain and soreness that have been a way of life for me for far too long. Thank you Christeli for delivering on your promises and providing me with an amazingly comfortable sleep!!
Bought it 2 years ago and still like it a lot. It feels brand new.
about one year after purchasing my Versailles I find myself giving a update on this mattress. I bought this mattress for my motorhome and I use it frequently since being retired allows me to do so, being retired also means that as I am getting older a mattress need to be comfortable and last in that way! The Versailles has lived up to that! I did add a good quality mattress pad to add a little more softness but I knew it would be firm when I decided on the Versailles due to being a 10 mattress. Side support is still great and the foam is still like new! Great mattress and would buy again! I alsp have the Briella at home and will update my review on it.
We ordered the Versailles 10 and a mattress cover. This is the second memory foam mattress we have owned, and we are pleased not only with the product but also with our treatment by Christeli employees. My husband has a bad back, and we have found that memory foam mattresses help him with a restful night without morning stiffness. Our Christelli Versailles is better than our previous mattress. We also appreciated the assistance of Christeli personnel when the mattress protector we ordered was not in stock. They, without prompting, volunteered to and did substitute a higher priced protector at no extra charge. We have no complaints and recommend Christeli highly.
I have purchased two Christeli Versailles mattresses over the last two years, one a queen and most recently a double. I bought them for use in my Airbnb because I wanted my guests to have the most comfortable beds possible. RAVE REVIEWS from my guests. Most comfortable bed I've slept on. Just couldn't get out of bed this morning I was so comfortable. So now, of course, the next one I buy will be for me. Thank you Christeli for your consistent attention to quality and customer service.
We shopped, narrowed it down to a few and selected Christeli for numerous reasons. First, if we didn't like the bed we could return it. Second, since we are local, we were able to pick it up from them. Our old mattress was a (competitor name censored) plush pillow top that sagged after one month. The company picked it up and exchanged it for us, but the bed never really felt good. We kept it for a little over a year and one day decided at our age sleep is precious and we need to get our best. After only a few night's on the Christeli Versailles, I was sold. We never toss or turn or get up sore. We couldn't be happier with our purchase!
On July 22 I wrote a review expressing my dissatisfaction with my mattress. Since then, I have adjusted the position of the bed to the zero gravity feature and have little to no pain. This has pleased me greatly as although Vinny gave me 3 options - try the bed while under the 30 day return if not satisfied - pack it up and get my money back - or pack it up send it back and choose another mattress, what I wanted was for the mattress to work for me and at this stage I think it's working. Thank you Vinny for your continued concern.
Christeli's website very helpful - learned about density-weight of foam so I could compare with other sites. Christeli's customer service was excellent - I was going to get the Briella mattress because the website mentioned it's their top rated - but I was looking for the same feel of my old 10 yr tempurpedic which I learned was firm. The rep said I should go with the Versailles and it was less money. He was certain I would like it and I love it! The shipments arrived in California on time. The foundation very simple to assemble. The compressed mattress quickly rose to the 10 before my eyes - that was cool. No lingering smell from the mattress as compared to my tempurpedic. The feel of the aloe cover luxurious. The Super Cool really works - I don't get hot like I used to with the tempurpedic and the Versailles is still cozy. I am enjoying the firmness - which to me feels soft, just right! I appreciate the handles. Great product, great service - highly recommend.
I ordered the mattress a little over a yr ago. It came within about a week of purchase.. I was skeptic at first because it was shipped in a box.. We put it on the foundation we ordered and have slept great ever since.. Great quality mattress
Found the Christeli web-site while searching for a good deal on a bed for our guest bedroom. Was hesitant because I was not familiar with the Christeli name - however I like to buy made-in-America products when possible. fgehhhrtjh Cannot believe how comfortable this bed is. (I think we may be sleeping in the guest bedroom from now on!).
Initially bought the mattress as a second one for our spare bedroom, my sister had already bought us one so she would have a fabulous bed to sleep on when she visits. These mattress are so comfortable that we like sleeping on them better than our old mattress (which is only one year old). My husband sleeps like a baby and no longer complains of back pain. I now have trouble getting up in the morning because I don't want to leave the comfort of the mattress. If we hadn't just bought new mattresses for our master bedroom I would be investing in a king size for that room. 100% pleased!!
I get approximately 8 hours of good sleep each night.
Forget the TV ads about beds! I have undergone 17 spinal surgeries to-date. I bought the Christeli Mattress after seeing it on-line for the very first time. Free shipping also made the purchase a good deal as well. It was actually delivered via the mail just like any other product? Believe me they packed this mattress so skillfully that it was delivered thru conventional carriers! The mattress is sooo comfortable I can not even begin to explain it in actual words. Take it from someone who has spent since 1984 in a Hospital type bed that this being has never had such a peaceful, painless and restful sleep in my entire life. No sagging, not like plywood in its firmness. It is pillow soft but yet the firmness only excellent materials can provide. Get one soon before the word gets out and you end up paying thousands of dollars like other good quality mattress manufacture's. My was under $700 delivered. I did not need a box spring at all just the platform above the drawers located at the base where a normal box spring would sit. Friends, Family and house guests all request my bed to rest on if life calls for a nap!!!!!!
At 76 my skeleton needs TLC. The new Christeli mattress did the job. It didn't cure all my skelatel ills, but it was a definite improvement over my older inner spring mattress. The price was competitive and delivery was quick and efficient with no need for additional customer service.
I purchased a mattress, and I love it. I've had it now for 3 months and I am able to feel like I had a great nights sleep, and when I'm feeing lazy on the weekend, I can lay in bed for 10 hours or so and not have any back issues. I would recommend this mattress and have told people where I purchased it. Love it.
My husband and I were not sure if we would like the new mattress but turns out it's perfect. We are sleeping better and loving the new memory foam. Thanks for the help R&FView More Reviews
We were a little scared to change from a mattress with springs to the new memory foam. WOW, what a great choice though. The memory foam conforms to your body and is so comfortable. The aches and pain of growing older have disappeared when sleeping on this mattress.It just supports your every need when you sleep. Would buy this mattress again in a minute after using it! Thank You Raymour and Flanigan
My mother bought a mattress 1 and half years ago. They came out, checked the mattress, told her she wasn't getting a new one cause she sweat on the mattress. Only took pictures of where she sweat which was one spot, it's not like they are going to resell the mattress. And they should correct the guarantee that if you sweat don't call us. Some guarantee they have. They didn't even check that the mattress was sunk in on both sides. When I sat on it I fell in it. And we have rotated the mattress. I will never buy from them again and I will tell all my family and friends as well. Thanks for nothing Raymour and Flanigan.
I am writing to this hoping someone on top will hear me out and re-consider the sales tactics. Your employees are salesman, not doctors. Customer knows best. After 9 wonderful years of having my 'firm' bed from Sleepy's it was time for a new bed. I would have returned to Sleepy's for my mattress needs, but they closed down their Waterbury, Ct. location. And so, because I had done business with R&F in the past with furniture, I thought I'd try buying a mattress from R&F.
Now from my sleeping experience, which is above all other professional bedding experiences, I was determined on getting me another 'firm' bed. Who knows my back more than my back? So I walk into the Waterbury Location and immediately I was approached by a sales rep. I told her that I am looking for a mattress. As we walked to the back of the store, she asked what type of mattress I had in mind and I told her a firm mattress. She then begins to ask me what side do I sleep on? I told her that I am a side sleeper. She then said, that for a side sleeper plush is the recommended mattress. I told her well thats against everything I believe in. I then told her, that I walked into R&F with my mind set on buying a firm mattress due to my previous mattress experience. She has me try out two plush queen beds.
One was too soft, but the other at the time felt like it may have been what I needed. She says, I'll give you 15 minutes on the mattress and I'll come back to see what you think. She comes back to what felt more like 10 minutes and asked what did I think. (I now know a mattress decision takes way more than 15 minutes.) I told her the mattress does seem that it will do the job. Plus, hearing all she had to say about plush being for side sleepers made me feel like I may have been wrong with my own idea of a firm bed. Even a manager came by to help me understand that side sleepers use plush. He even stated, 'firm is one of the most returned mattresses.' They also convinced me to buy the platinum warranty just in case it doesn't work out. I make the deal. What a regret!
I should of listen to my body! The bed arrives and my first night on it was great! But on the 3rd day, I woke up with with a stinging feeling on my hip side. I went back to R&F and spoke with the manager and he said, it may be that my body is adjusting to the bed and that I should give it more time because I have platinum coverage. I leave thinking he may be right about me adjusting, so I go back home. But I now see, more time sleeping in a bed that wasn't for me wasn't good advice, medically speaking. Even a healthy back can get harmed sleeping on a bad mattress. The manager who said I should give it more time was really saying to me, leave the knife in your hip some more, I'm sure your body will adjust. What ridiculous advice from him having no medical background, and stupid on my end to have listened! About a week later with sleepless nights and painful mornings, I wake up in tears and in much more pain.
Now, I went back to the Waterbury location. I see the same saleswoman and I tell her please get me out of this bed. She says, she's gonna get the manager. I think his name was Jim. I don't know what was with Jim that day, but he would not listen to my experience with this plush bed. It seemed as if he was upset that I was exchanging my bed and would not give me his ear. I wanted to give him my reasons on this whole plush idea for side sleepers may not be for EVERYONE. I wanted to tell him my experience on this plush bed and that maybe what is recommended may not apply to all customers. (During my research on mattresses, I read an article that strongly agrees that firm bed is for side sleepers) But seeing that Jim was acting irritated and insensitive to me, I felt so offended that I left pissed off out of the store and made a complaint to the customer care department of R&F on the manager of the Waterbury, Connecticut location.
Hours after walking out. I received a call from Newington, Ct R&F. The manager tells me that he heard through the district manager that I needed help exchanging my mattress and that he wanted to help me out only if I come to the Newington location. I wasn't too happy about the half hour drive there, but I really needed this issue to be resolved and was willing to invest my own time. The manager there was awesome. He heard me out and even agreed with me that the plush idea for the kind of built size of a man I am wasn't a good bed referral. A Firm mattress should of been recommended, due to my size and previous experience with a firm mattress.
I also expressed to him that I had wished I made the first decision or first mistake on my bed and not R&F. I felt now my warranty will be used up on what I believe was R&F fault by not listening to me before the initial sale, and the complaints after the sale. He told me not to worry. He will waive the 95.00 delivery fee and make this sale like a first time sale. But that if I don't like the new firm mattress, then I would have to pay the 95.00 for delivery. I agreed. I was very happy to know I finally am going to get some real sleep... not so fast!!
Here's the topper!! The second bed arrives. The delivery guys begin moving the bed out of the truck. One of the guys is out of the truck and the other is inside the truck sliding the bed out. When the bed was about to exit the truck, the guy inside the truck lets the bed drop to the ground. The bed bends at the corner due to the impact. I immediately said to the guy, 'Hey!, thats a thousand dollar bed and you shouldn't of done that. And especially in front of the customer, me!' I asked the other delivery guy in Spanish, because he knew little English, what happens if I reject this bed and don't sign because I seen the way my product was handled and now I'm concerned it may have been damaged? He replied, 'It'll be ok. You should see how we handle them at our warehouse.'
I was shocked that he said that, but at the same time I thought maybe the beds can handle such abuse so why fuss for another one. My new mattress is gonna get abused at the warehouse, like the driver said, before I even see it anyways. They put the bed down, I inspect it and lo and behold!! Now, theres a visible hump in the middle of the bed and a slope on the top corner of the bed where the driver let the bed drop. Complaint was filed again on the drivers handling of my product and his remark about how they handle all other mattresses at the warehouse. Finally, I am hoping this matter falls in the right hands and that I am dealt with immediately. I will be continuing my complaint until I am heard. If not, I will do whatever it takes so that I am heard.
**Update** 08/12/17 A foam mattress was selected and extremely discounted due to my awful experience with R&F. Two months later the foam mattress is not holding up. It feels like a plush foam now. My hip pain is still there. Very uncomfortable at night with both the bed failing to support me and also my hip waking me up at night. For the record, I've never had a left side hip issue. I hope there is no long term damage done to my hip. My advice stay away from this company. Their sales tactics is too aggressive, especially on a product that takes time to make a decision on. They're after your pockets with their aggressive sales tactics, and not after your well deserved beauty rest. I recommend going to an all mattress store next time.
After purchasing a mattress from the Raymour and Flanigan Store in Brick, NJ it was delivered with a fee to my residence. After sleeping on the mattress I began to get suspicious of the mattress I received. It did not seem to be the ultra firm mattress I purchased at the store. After researching my bill and the tag on the mattress I was able to confirm that the mattress was indeed not the one that I purchased! In fact it was a totally different brand.
I went to the store that I purchased the mattress at in Brick, NJ to discuss the problem. Come to find out they said that they don't even sell that brand mattress that I received upon delivery to my house. So they basically told me that I might have switched up the mattresses and tried to scam them! They were unwilling to give me any compensation and the accusation that I was trying to scam them is ridiculous! Lesson learned DO NOT BUY FROM RAYMOUR AND FLANIGAN!!!
I am an Interior Designer. I ordered this mattress for a rental house in Southampton. This is a mattress that will last. It is firm however the top is cushioned and soft-- without a pillow top! I find that pillow tops tend to sag or loose their plumpness ( usually on one side) pretty quickly so I never buy them. It is a high mattress so make sure you measure how high you want your bed to be. Go with the 5" box spring and if you need it lower go with a Bunkie board.
I need a firm support, but also have a 5" memory foam from my previous bed on top. The combination of the two works best for me. The pillow tops do not offer me enough firmness. I am very happy after 5 days.
The original box spring ordered was too big; the team from R&F returned the following day with a replacement.
We purchased this recently for a spare bedroom in our home. It's been used by guests of ours and the tell us how much they like it and how comfortable it is. We are very pleased with our purchase!
I sleep on this every night, and i'ts very comfortable. It was worth the money.
We need a bed for our guest room. Because my mother-in-law will be using it has to be comfortable but will not be an every day bed. This fits the description for us. We got it on sale for $500 and at that price it is a steal. Great for the price.
I love this mattress comfort height is excellent. Love the split box spring easy to get into my apartment. Would recommend to all my friends.
Great product for sleeping Dream comes easily You will like this when you use this for your real life You can happily sleeping in this bed
First night great sleep in 10 years! I didn’t know what I was missing.
Finally a bed I can enjoy to sleep in. Exact firmness I’ve always wanted and the height ratio is solid
Great mattress and great company to deal with. Delivery and set up and removal was so great and fast.
This mattress is amazing is like sleeping on clouds if there were such a thing.....
I am truly in love with our new mattress. Previously I owned a plush mattress but my husband and I experienced lower back discomfort and tightness in the morning. We decided it was time for a change and that we needed something more firm. We tried out 5 mattresses in the store within our price range and decided to purchase the Bellanest Imperial Firm King Mattress. We could not be happier, it is the perfect amount of firm for us and we no longer wake up with lower back pain. Also as first time owners of a king bed we are loving all the extra room. This mattress was a great find at a good price, and I absolutely reccomend it to anyone looking to switch from plush to firm for extra support.
Wooo This is the mattress that I need to sleep the whole day. Delivery and attention in Raymond and Flanigan is the best experience ever!!
So far I believe it may have being too firm for my wife as she is saying her back hurts. For me is ok no problems at all. After all for me is an ok matres.
Very nice. Bit more in height than old mattress. Having a disability,little harder getting on it. My shoulder & neck pain is 90% less now in the morning. For the on sale price&comfort, it's great!
Great mattress for my back pain. Very comfortable after a hard day of work. My wife neighbors came over and laid on it and tested it out. They will now head over to Raymour and Flanigan to purchase the same mattress. One of my neighbor bought the bedroom set this mattress was sitting on in the store now she's going to go back and get the mattress and box spring for the complete set.
Very comfortable and helped me sleep through the night!! No more back pain!!!
Just in love with these mattresses it is so comfortable I bought a queen size for myself and this full size for the guest room. So far it is doing wonders I just don't want to leave my bed in the mornings it was indeed a great buy.
This mattress is a little too firm for me. I would like to have had it a little softener. Thank you for your prompt service.
I just received my mattress. Right now I have mixed feelings about it. The majority of my life I have always slept on a super firm mattress. This is the first new mattress I'm sleeping on in over 10 years. I selected the Bellanest Firm but it does not feel firm. Not exactly soft but not really firm. It is nice, well made and I have no problem falling asleep. I'm getting use to it. I'm happy to have a well made new mattress. The Raymour and Flanigan sales person was very helpful. I would not describe this mattress as firm. A bit cushy.
I purchased a mattress at R&F. It was rock hard. Also, the base for the mattress was delivered with a faulty electrical control box. I contacted R&F to return the product, only to learn that R&F had a no return policy (which was not articulated to me by the salesperson). I was told that I had to wait 30 days to exchange the mattress. So, I had to either sleep on the rock hard mattress for a month and damage my lower back or sleep on a different bed. I told the manager of the store that the bed was not close to the one I tested in the store. He told be the demo beds in their showroom were beaten up, and they couldn't be relied on to know how soft or firm the actual beds would be that are delivered to the home. I described the factory defect with the base, and was told that usually customers are forces to have the base manufacturer (reverie) service their own products an R&F doesn't get involved, but he would make an exception and replace the defective base I received when I switched out the mattress. R&F sells the lowest model of the reverie base with their beds. These bases are very cheap, and R&F does not back them up. Instead, they refer customers to reverie for service. Reverie's customer service is extremely slow, and their reps do not have basic knowledge of the products. So, if you buy a bed from R&F you should plan on replacing the base in short order, or sign on to endless negotiations to get the base repaired. So, about 2 weeks after receiving my "new" bed from R&F I am stuck with a broken base and a concrete slab to sleep on. R&F refuses to address the problem until another 2 weeks passes (even though they delivered a defective base to my home and a bed that is not even close to the one I tested in their showroom). Classic bait and switch. In the meantime, I am sleeping on an old bed in a spare room and storing their defective products. I only have the manager's promise to replace the base and approve the switching out of the mattress in a week. If the next mattress turns out to be different than the beat up ones in their showroom, I am stuck. By far the worst experience I have ever had with a purchase of a bed. Also the most expensive bed I ever bought, close to $4000 and counting so far. Basically money and time wasted. My last rodeo with R&F.
I bought this mattress for a new apartment we were building we just moved in 2 weeks ago, we can not get a decent night sleep on it, its hard as a rock and not at all like the one we tried in teh store, upon going to the store, we were told since we didn't buy a mattress protector(which is a scam as we weren't offered any to buy or even say we didn't want it, they wont do anything the mattress is hard as a rock, they all lie when they tell you you can try it out and the if you do not like it they will retirn , so much for their 5 year warrantee, do not ever trust this chain
It is now 1 year since we purchased a brand new king sized mattress and adjustable bed frame from R&F. We did purchase the Platinum Protection Plan. The purchase process was good but since that day, all downhill. First, the assembly and installation of the bed frame was bad. The assembly was done wrong which resulted in the bed frame being stuck with the head and feet positions elevated. 136 minute wait on the Platinum Protection service line before I gave up and called Reverie. They instructed me on how to lower the bed, re-program the remote which then identified the problem as a bad remote. Since it was just installed I had to go back to R&F. Called service again and was told to expect a call within 48 hours. Nothing. Called the store and received a call back at the end of the day. A new bed frame was going to be delivered. Wow, great (or I thought). Bed frame delivered and assembly team identified that the first frame was assembled wrong. New frame in and all good, well only for so long. This weekend when I tried to raise the head of the frame, no response from the remote. Changed the battery and still nothing. Crawled under the bed to go through the re-pairing process and noticed that the control box light was off. Tried calling R&F as we have a Platinum Service contract. Got voice mail and left a message. After my last experience, called Reverie customer support and left a message there. Reverie called back a few hours later, walked me through some trouble shooting and their first thought is a failed control box. Now per the R&F Platinum Service agreement, that gives me a new bed frame. Let's see if R&F ever calls back. Reverie however is sending me a new control box (they were willing to have a service technician come to the house but given COVID and the Pandemic, trying to avoid unnecessary people in our home) and I will install myself. Now I have to figure out how to get my money back from R&F on the Platinum Protection Program as it is a waste.
Don't buy here....mattresses are defective and dirty...box springs don't match