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Christeli is a mattress brand that has been around since the 1930s with American made craftsmanship. They craft their own mattresses in their South Carolina factory, and focus on memory foam and latex options. Overall, most folks find their mattresses comfortable, but there are a few complaints about material durability and firmness. If you are interested in taking a look, they ship anywhere in the continental U.S.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Christeli in this match up!
See Our Full Review of Christeli
Online reviews are a great resource to discovering if a product will work for you. Customers rate these mattresses highly for comfort, but there are some that didn't feel as good with the mattresses. Look at the details below to see if one of these will work for you.
These mattresses are good at support. Though the rare sleeper reports that these mattresses aren't the proper firmness for them, the majority of folks feel like there is the right amount of support for their bodies.
Edge support is important for those that have mobility concerns or roll towards the edge of the mattress at night. These mattresses do well on their edge support and they should support most customers comfortably.
Bowling Ball & Density Tests
Many mattress reviewers use bowling balls to test firmness and support. These mattresses are generally well received at providing even support, which means they should work with your body to align the spine properly.
Having a mattress that lasts is important to all of us, but some brands focus more on shipping product than they do about quality. That said, these mattresses get high marks from sleepers on durability. Most folks will find that they are happy with their mattress after 5 to 7 years, but some heavier folks may see their mattress degrade faster.
With data from customers, you can more accurately choose the right mattress. That said, it isn't always easy to stay focused through all the noise from other brands. These mattresses have both positive and negative feedback from customers. Some are excited about their new mattress, but others are not very happy.
Having a supportive mattress is a make or break for stomach and back sleepers. Side sleepers also need a supportive mattress that keeps their spine, hips, and shoulders aligned. For most sleepers, these mattresses offer a good amount of support. That said, some others didn't like the support so if you are heavier, make sure that your selection is right for you.
Most agree with the edge support of these mattresses. Over the long term, some had issues with dipping along the sides.
If a brand invests in good materials, design, and quality control, durability should follow. Reviewers may have issues if brands forget some of these attributes. Unfortunately, customers give these mattresses mixed ratings on durability. Some customers report a happy night sleep, but others have comfort issues over the short term. Ensure that you take a look at the reviews before you buy.
The best mattress we ever slept on , period. Helps my lower back. The mattress just forms around your body.View More Reviews
We sleep often and hard at our house. Our king size mattress from Christeli was so much better than our previous bed in a box. Shipping was fast and pricing was where it should be.
Ordered a Queen Mattress Madeline 12.5 for my Motorhome. I ordered on line and it was easy and fast. The mattress showed up to my house quickly and we put the new mattress in the motorhome. Only took a couple minutes to set up. Super easy! We love the comfort of the memory foam mattress! Very satisfied with purchase!
After much research into the foam and traditional mattresses with regard to the product profile and customer satisfaction promises, we tested several name brand foam and coil support mattresses and decided the foam was more to our liking. Going forward, we looked online for comparable products and were impressed with the Christeli product comparisons and customer reviews. So, we decided to "pull the trigger" on the Christeli mattresses. Initially, we ordered the Madeline and it was WONDERFUL for me, the wife, but my husband found it a little too firm. We called Christeli and they suggested the Danieli and would be happy to make the exchange. We ordered the Danieli and decided to keep the Madeline as an upgrade to our main house guest room. Guests say it is a fantastic bed. We have now have slept on the Danieli mattress for 9 months - this mattress has proven to be a wonderful fit for us BOTH. Needless to say, we have been exceptionally pleased with our purchases! So much so, we ordered a third mattress, the Madeline, for our guest cottage. If you're thinking of considering Christeli products, GO FOR IT! You will not be disappointed! The products are fantastic and the customer service, stellar! Thank you, Christeli!
The Christeli website says, "we pinky promise that once you climb into a Christeli mattress, no other bed will come CLOSE to the level of comfort we deliver with each and every mattress we create." FALSE. The Christeli Charleston mattress came highly recommended from two other family members. It was expensive, but we decided good sleep was worth it so we sucked it up and spent the $1500 for a queen size mattress. The first night I woke up repeatedly with excruciating back pain and flopped out of bed in the morning. I decided to give it the benefit of the doubt since the website talks about an adjustment period, so I slept 2 additional nights (3 total), with the same result. By then my back was a wreck. I actually went to see a doctor because I was concerned about serious spinal damage. I then asked Christeli to exchange it for their firmest bed (the Versailles), and they complied. IT IS NOT A FIRM MATTRESS! It is still very spongy. I have now spent two nights on the Versailles, and my back hurts worse today than any of the other days. $1500 later, and I'm no closer to a good night's sleep. Yes, they are well-made products and if you like memory foam, this may work for you. But if you like a firm bed, stay away.
After much research and deliberation, I decided on Christeli. I have to admit it is softer than I envisioned. It's different, but in a good way. I am a flight attendant so I don't have the luxury of sleeping at home much. I deal with lots of back issues on a regular basis. All i can say is I can't wait to get home. It's great on the shoulders and hips. I am a side/stomach sleeper and with the softer foam (which I got the firmest one) you still sink in a little, not too much but a little. Overall, I love it. I'm hoping my back with love it too. It's still too early to know because I haven't had enough days in a row of being home to judge. So far, so good. Customer service was fantastic. I basically got a custom bed. I wanted the firmest layer of memory firm and a latex core. They made it happen.
I treated myself to the Palais Grand Royale about a year and a half ago. Loved it! It became necessary for me to store my belongings for a few months while house hunting so I was forced to sleep on another bed. As soon as I moved into my new home, I made up my bed and crawled into it. I had forgotten just how wonderful this bed is. I have severe spinal stenosis and arthritis. A cervical fusion causes migraine-like headaches necessitates me sleeping in an upright position often. This bed is my cocoon that I have made up with real linen sheets and goose down feather bed and comforter. I would spend the day in this bed if I could.
I ordered my mattress on Saturday and it was at my door on Thursday ( granted I live about 4 hrs from Greenville). My son (15 yrs old) and I put the mattress on my bed. Soooooo comfortable! I can't get my family off the darn thing to put my sheets and blanket on. THANK YOU, I love it.
I've been sleeping on my Christelli Versailles bed for a little over a year now. Seriously this is one amazing mattress. No more tossing and turning and no more feeling overheated in the middle of the night. When everything else seems to be "Made in China" it is so incredibly refreshing to find products still made in the US by a company that has integrity and cares about it's products. I have put your mattresses in my guest rooms and anyone who comes here talks about how well they sleep. Thank you Christelli. Well done. Well done.
I purchased the ASTORIA just over a year ago. The first couple of months I though that I loved it, but over time not at all. The top foam mattress buttons to the bottom mattress and moves all over the place. If you sit in bed to watch TV or read and then change positions, it takes a while for the foam to spring back. This leaves an awkward dip in the foam and makes it very difficult to find a new comfortable position. I am now on the market for a new mattress and base and will go back to my original plan to purchase a Tempurpedic or Sleep Number. They do cost more, but you clearly get what you pay for. I plan to give this bed away.
Very comfortable! Great nights sleep!
So, I ordered the Christeli Danieli after obsesssively researching mattresses. Long ago I had a foam mattresss made with 5 inches of 5lb viscoelastic memory foam and I loved it. The Danieli was one of the few mattresses on the market that had similar specs. Before purchasing, I called over and spoke with Christeli folks to make sure they agreed with my assessment that the Danieli was the right choice for me (260 lb side, stomach, and occasional back sleeper) and wife (210 lb mostly stomach sleeper). When the mattress arrived, I initially thought it was not firm enough for me--I like a firmer mattress. However, the proof is In the pudding, as they say. I've had the best nights of sleep I've had in years on this mattress. Last night, I did not wake up once, which for me is an minor miracle. I usually get up at least two times a night, often three or four. I am very, very happy with my purchase, as is this missus. Why only four stars then, if I am claiming the best nights of sleep I've had in years? Christeli lowered the price of the mattress by $200 shortly after I ordered it:(.
After only 8 months with an iComfort mattress I started waking in pain or unable to even sleep. For 2 months I shopped every mattress I could find and found Christeli online while surfing one day. I don't know why but I kept going back to it but was scared of ordering a mattress without being able to lay on it first. BEST decision ever. Went with the Madeline 12.5. My husband has the firmer side up, he is a side sleeper, and I have the softer side up, I am a back sleeper, and the Dog, an every which way sleeper, lays in the "crack" between the 2 mattresses (we have a split king adjustable). It is perfect. We can not wait to go back to bed it is that comfortable. There has not been a restless, toss and turn night in the 5 1/2 months we have had it. We all fall asleep in minutes after climbing into bed. The only down side is that "crack" area. The upper portions of the mattresses seem to always push apart a few inches. But Thankfully the dog doesn't seem to mind it at all. Even she is asleep as soon as the head hits the pillow. I just hope it continues to be the true perfect night sleep!!! I only gave it 4 stars because our old mattress was great for the first few months also. Sure hope I can give it 5 stars in a few more months and more.
We purchased our Briella mattress with the adjustable frame almost 2 years ago. It really helps as I have GERD and leg problems so the adjustable mattress is great. We sleep so much better with this mattress than others we have had. My wife had trouble sleeping due to a hip injuury and does not wake up with the pain now. The only setback is that we do wake up a bit hot at times.
We ordered a mattress for our guest room that I periodically use if my husband is sick, and it has been wonderful. I especially like the pillows that came with the mattress for free! Our master bedroom bed is a Tempurpedic and our Cristeli mattress is just as comfortable but a bit firmer than a standard Tempurpedic.
We ordered the Charleston 14.5 memory foam mattress earlier this month and couldn't be happier! It sleeps cool and gives support while cradling the body. My previous mattress, a Bodipedic with a 20 year warranty sagged after 10 years and had to be replaced. I like the way the Charleston feels and believe it will give us at least 15 years of luxurious comfort! I would highly recommend Christeli as they are American made and have been in business for a very long time. They are even made in my home state of South Carolina! The customer service is top notch and if on the fence, go ahead and give them a try!
The Versailles 10' is a fantastic mattress that provides all of the support I wanted and more. It's firmness is the perfect level for a great night's sleep. This product is truly a great buy!
We purchased a queen Versailles memory foam mattress. The order process was easy & our questions were answered quickly & politely. This was our first memory foam mattress & by reading the great reviews & a neighbor's satisfaction with memory foam we decided to give it a try. But unfortunately after 3 weeks we found it just was't for us. But we thought the quality was excellent. We had paid the additional $29 to be able to receive a refund OR there is the one time exchange also. We found the refund was very fast & there was no hassle at all. Memory foam isn't for us, but we feel like this is a great company to work with.
Received this mattress yesterday and was very impressed with both its looks and the matching queen foundation. Did not want to comment however until spending a night on it. I must say it is fabulous and blows away the competion with the pricing. If your looking for a mattress, you will not go wrong with Christeli. Charlie S.
We use the Christeli mattress in our RV. We are very satisfied with this product and would highly recommend it.
I love this bed! I always had back problems but sleeping on this bed is like laying on a cloud and my back never bothers me. Its the best deep sleep I've had on a mattress since I was a kid!
We purchased our Versailles mattress about 8 months ago. Overall, we are pleased with the purchase. It took a little longer than the original estimate to receive it. I would classify it as firm. We were told by the representative that it would be. It did take a little while for it to break in. It was firmer at first, but it softened up after we slept on it for a few weeks. The one thing we do notice is that there is firmer spot in the middle between the two of us. This is where we don't sleep. It doesn't cause a problem, it's just evident. I suppose we could try to sleep there to break that section in. We purchased this to replace a waterbed. We are using it in the waterbed frame and that has worked out fine.
This mattress feels like a cloud it's the perfect firmness for the back yet still so soft and comfy you fall asleep on 5 minutes or less.
We purchased our Christeli matress five months ago. We own both a tempurpedic and a Christeli. We love them both, however when it comes to our pocketbook, we love our Christeli more. My husband has a fused spine, and I have bad hips, very important for each of us to have the right matress.Because we are retired snowbirds, we needed a second matress for our winter location. I found Christeli info online, and the more I read, the better I felt about ordering online. We have had such a wonderful experience with Christeli. Our matress gives us both a healthy nights sleep,and the company has been wonderful to do business with. When our friends mentioned they were in the market for a new matress, I recommended Christeli. Now they too are enjoying the best nights sleep they have had for a very long time. Thank-You so much Christeli. Sincerely, Teal Workman
When it arrived, it was rolled into a giant tube! (I had only seen mattresses in showrooms and on delivery trucks.) It was delivered on the day exactly as promised, wrapped in layers of protection, and it arrived in pristine condition! I am a back sleeper with spine and leg issues, and I am happy to report that this mattress cured me from dreading going to bed! It gives me the great support that I need ... and it feels soft and downy underneath my back side. I wake up without the pain and soreness that have been a way of life for me for far too long. Thank you Christeli for delivering on your promises and providing me with an amazingly comfortable sleep!!
Bought it 2 years ago and still like it a lot. It feels brand new.
about one year after purchasing my Versailles I find myself giving a update on this mattress. I bought this mattress for my motorhome and I use it frequently since being retired allows me to do so, being retired also means that as I am getting older a mattress need to be comfortable and last in that way! The Versailles has lived up to that! I did add a good quality mattress pad to add a little more softness but I knew it would be firm when I decided on the Versailles due to being a 10 mattress. Side support is still great and the foam is still like new! Great mattress and would buy again! I alsp have the Briella at home and will update my review on it.
We ordered the Versailles 10 and a mattress cover. This is the second memory foam mattress we have owned, and we are pleased not only with the product but also with our treatment by Christeli employees. My husband has a bad back, and we have found that memory foam mattresses help him with a restful night without morning stiffness. Our Christelli Versailles is better than our previous mattress. We also appreciated the assistance of Christeli personnel when the mattress protector we ordered was not in stock. They, without prompting, volunteered to and did substitute a higher priced protector at no extra charge. We have no complaints and recommend Christeli highly.
I have purchased two Christeli Versailles mattresses over the last two years, one a queen and most recently a double. I bought them for use in my Airbnb because I wanted my guests to have the most comfortable beds possible. RAVE REVIEWS from my guests. Most comfortable bed I've slept on. Just couldn't get out of bed this morning I was so comfortable. So now, of course, the next one I buy will be for me. Thank you Christeli for your consistent attention to quality and customer service.
We shopped, narrowed it down to a few and selected Christeli for numerous reasons. First, if we didn't like the bed we could return it. Second, since we are local, we were able to pick it up from them. Our old mattress was a (competitor name censored) plush pillow top that sagged after one month. The company picked it up and exchanged it for us, but the bed never really felt good. We kept it for a little over a year and one day decided at our age sleep is precious and we need to get our best. After only a few night's on the Christeli Versailles, I was sold. We never toss or turn or get up sore. We couldn't be happier with our purchase!
On July 22 I wrote a review expressing my dissatisfaction with my mattress. Since then, I have adjusted the position of the bed to the zero gravity feature and have little to no pain. This has pleased me greatly as although Vinny gave me 3 options - try the bed while under the 30 day return if not satisfied - pack it up and get my money back - or pack it up send it back and choose another mattress, what I wanted was for the mattress to work for me and at this stage I think it's working. Thank you Vinny for your continued concern.
Christeli's website very helpful - learned about density-weight of foam so I could compare with other sites. Christeli's customer service was excellent - I was going to get the Briella mattress because the website mentioned it's their top rated - but I was looking for the same feel of my old 10 yr tempurpedic which I learned was firm. The rep said I should go with the Versailles and it was less money. He was certain I would like it and I love it! The shipments arrived in California on time. The foundation very simple to assemble. The compressed mattress quickly rose to the 10 before my eyes - that was cool. No lingering smell from the mattress as compared to my tempurpedic. The feel of the aloe cover luxurious. The Super Cool really works - I don't get hot like I used to with the tempurpedic and the Versailles is still cozy. I am enjoying the firmness - which to me feels soft, just right! I appreciate the handles. Great product, great service - highly recommend.
I ordered the mattress a little over a yr ago. It came within about a week of purchase.. I was skeptic at first because it was shipped in a box.. We put it on the foundation we ordered and have slept great ever since.. Great quality mattress
Found the Christeli web-site while searching for a good deal on a bed for our guest bedroom. Was hesitant because I was not familiar with the Christeli name - however I like to buy made-in-America products when possible. fgehhhrtjh Cannot believe how comfortable this bed is. (I think we may be sleeping in the guest bedroom from now on!).
Initially bought the mattress as a second one for our spare bedroom, my sister had already bought us one so she would have a fabulous bed to sleep on when she visits. These mattress are so comfortable that we like sleeping on them better than our old mattress (which is only one year old). My husband sleeps like a baby and no longer complains of back pain. I now have trouble getting up in the morning because I don't want to leave the comfort of the mattress. If we hadn't just bought new mattresses for our master bedroom I would be investing in a king size for that room. 100% pleased!!
I get approximately 8 hours of good sleep each night.
Forget the TV ads about beds! I have undergone 17 spinal surgeries to-date. I bought the Christeli Mattress after seeing it on-line for the very first time. Free shipping also made the purchase a good deal as well. It was actually delivered via the mail just like any other product? Believe me they packed this mattress so skillfully that it was delivered thru conventional carriers! The mattress is sooo comfortable I can not even begin to explain it in actual words. Take it from someone who has spent since 1984 in a Hospital type bed that this being has never had such a peaceful, painless and restful sleep in my entire life. No sagging, not like plywood in its firmness. It is pillow soft but yet the firmness only excellent materials can provide. Get one soon before the word gets out and you end up paying thousands of dollars like other good quality mattress manufacture's. My was under $700 delivered. I did not need a box spring at all just the platform above the drawers located at the base where a normal box spring would sit. Friends, Family and house guests all request my bed to rest on if life calls for a nap!!!!!!
At 76 my skeleton needs TLC. The new Christeli mattress did the job. It didn't cure all my skelatel ills, but it was a definite improvement over my older inner spring mattress. The price was competitive and delivery was quick and efficient with no need for additional customer service.
I purchased a mattress, and I love it. I've had it now for 3 months and I am able to feel like I had a great nights sleep, and when I'm feeing lazy on the weekend, I can lay in bed for 10 hours or so and not have any back issues. I would recommend this mattress and have told people where I purchased it. Love it.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.