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Christeli is a mattress brand that has been around since the 1930s with American made craftsmanship. They craft their own mattresses in their South Carolina factory, and focus on memory foam and latex options. Overall, most folks find their mattresses comfortable, but there are a few complaints about material durability and firmness. If you are interested in taking a look, they ship anywhere in the continental U.S.
eLuxurySupply offers much more than just mattresses -- they offer a wide range of home products from towels to rugs. It also is owned and run by veterans so if you're feeling patriotic, look no further. But how do their beds feel?
Based on our aggregated reviews and our scoring method, we recommend Christeli in this match up!
See Our Full Review of Christeli
Overall Score:
Christeli: 8.8/10
Eluxury Supply: 8.6/10
Customer Satisfaction:
Christeli: 8.9/10
Eluxury Supply: 8.6/10
Price Value:
Christeli: 8.6/10
Eluxury Supply: 8.3/10
No Back Pain:
Christeli: 8.8/10
Eluxury Supply: 8.7/10
Price:
Christeli: $499-$4,798
Eluxury Supply: $370-$1165
Christeli:
Get Yours Now
Eluxury Supply:
Get Yours Now
Most customers feel great in their mattresses and rated them well. Some, however, didn't share the same experience. If you are considering one of these mattresses, make sure to do some more research below to make sure it will work for your body.
Supportive mattresses help align the back properly and help keeping things comfortable for years. Most sleepers report that these mattresses offer good support, but there are some rare complaints.
Edge Support
Edge support is an important attribute for great mattresses and for those that sleep close to the side of their mattress. These mattresses are well regarded for edge support, but some heavier folks may experience some dips by the edge.
Bowling Ball & Density Tests
Bowling ball tests are a great way to measure firmness and support. These mattresses provide even support for most customers, but there are a few folks that experience issues with support longer term.
It is extremely important for shoppers to find a durable mattress, but some companies don't put the same attention on durability. That being said, these mattresses get good marks from reviewers on durability. Most folks will continue to be happy about their mattress after 5 years, but some heavier folks may see their mattress degrade faster.
Customers give these mattresses high marks for comfort overall. This means most sleepers leave positive feedback, but there are some rare low reviews. Some folks didn't like the overall feel. Make sure to read on to learn if these mattresses will work for you!
Mattresses that provide support are oftentimes called firm, but when we write about support, we are talking about material that aligns the spine. Most customers have described this mattress at performing well on support, but rarely, some customers are not always happy.
Edge Support
Overall, these mattresses have good quality edge support, which preferred for those that like to sit on the edge of the bed or sleep close to the sides of the mattress.
Bowling Ball & Density Tests
By placing a bowling ball on different parts of a mattress, you can measure how well a mattress will support the spine. These mattresses are above average in providing support, but if you have wide hips or shoulders, double check the firmness.
Reviewers provide mixed ratings about the durability of these mattresses. We all want a mattress that stays just as cozy in 10 years as it feels now, but sadly, not all will support you for the long term. If you are thinking about getting a mattress that has mixed feedback on durability, do a double-check on the trial and warranty policies and price to make sure that you are comfortable.
Check the Prices For Eluxury Supply: Get Today's Prices
The best mattress we ever slept on , period. Helps my lower back. The mattress just forms around your body.
View More ReviewsWe sleep often and hard at our house. Our king size mattress from Christeli was so much better than our previous bed in a box. Shipping was fast and pricing was where it should be.
Ordered a Queen Mattress Madeline 12.5 for my Motorhome. I ordered on line and it was easy and fast. The mattress showed up to my house quickly and we put the new mattress in the motorhome. Only took a couple minutes to set up. Super easy! We love the comfort of the memory foam mattress! Very satisfied with purchase!
After much research into the foam and traditional mattresses with regard to the product profile and customer satisfaction promises, we tested several name brand foam and coil support mattresses and decided the foam was more to our liking. Going forward, we looked online for comparable products and were impressed with the Christeli product comparisons and customer reviews. So, we decided to "pull the trigger" on the Christeli mattresses. Initially, we ordered the Madeline and it was WONDERFUL for me, the wife, but my husband found it a little too firm. We called Christeli and they suggested the Danieli and would be happy to make the exchange. We ordered the Danieli and decided to keep the Madeline as an upgrade to our main house guest room. Guests say it is a fantastic bed. We have now have slept on the Danieli mattress for 9 months - this mattress has proven to be a wonderful fit for us BOTH. Needless to say, we have been exceptionally pleased with our purchases! So much so, we ordered a third mattress, the Madeline, for our guest cottage. If you're thinking of considering Christeli products, GO FOR IT! You will not be disappointed! The products are fantastic and the customer service, stellar! Thank you, Christeli!
The Christeli website says, "we pinky promise that once you climb into a Christeli mattress, no other bed will come CLOSE to the level of comfort we deliver with each and every mattress we create." FALSE. The Christeli Charleston mattress came highly recommended from two other family members. It was expensive, but we decided good sleep was worth it so we sucked it up and spent the $1500 for a queen size mattress. The first night I woke up repeatedly with excruciating back pain and flopped out of bed in the morning. I decided to give it the benefit of the doubt since the website talks about an adjustment period, so I slept 2 additional nights (3 total), with the same result. By then my back was a wreck. I actually went to see a doctor because I was concerned about serious spinal damage. I then asked Christeli to exchange it for their firmest bed (the Versailles), and they complied. IT IS NOT A FIRM MATTRESS! It is still very spongy. I have now spent two nights on the Versailles, and my back hurts worse today than any of the other days. $1500 later, and I'm no closer to a good night's sleep. Yes, they are well-made products and if you like memory foam, this may work for you. But if you like a firm bed, stay away.
After much research and deliberation, I decided on Christeli. I have to admit it is softer than I envisioned. It's different, but in a good way. I am a flight attendant so I don't have the luxury of sleeping at home much. I deal with lots of back issues on a regular basis. All i can say is I can't wait to get home. It's great on the shoulders and hips. I am a side/stomach sleeper and with the softer foam (which I got the firmest one) you still sink in a little, not too much but a little. Overall, I love it. I'm hoping my back with love it too. It's still too early to know because I haven't had enough days in a row of being home to judge. So far, so good. Customer service was fantastic. I basically got a custom bed. I wanted the firmest layer of memory firm and a latex core. They made it happen.
I treated myself to the Palais Grand Royale about a year and a half ago. Loved it! It became necessary for me to store my belongings for a few months while house hunting so I was forced to sleep on another bed. As soon as I moved into my new home, I made up my bed and crawled into it. I had forgotten just how wonderful this bed is. I have severe spinal stenosis and arthritis. A cervical fusion causes migraine-like headaches necessitates me sleeping in an upright position often. This bed is my cocoon that I have made up with real linen sheets and goose down feather bed and comforter. I would spend the day in this bed if I could.
I ordered my mattress on Saturday and it was at my door on Thursday ( granted I live about 4 hrs from Greenville). My son (15 yrs old) and I put the mattress on my bed. Soooooo comfortable! I can't get my family off the darn thing to put my sheets and blanket on. THANK YOU, I love it.
I've been sleeping on my Christelli Versailles bed for a little over a year now. Seriously this is one amazing mattress. No more tossing and turning and no more feeling overheated in the middle of the night. When everything else seems to be "Made in China" it is so incredibly refreshing to find products still made in the US by a company that has integrity and cares about it's products. I have put your mattresses in my guest rooms and anyone who comes here talks about how well they sleep. Thank you Christelli. Well done. Well done.
I purchased the ASTORIA just over a year ago. The first couple of months I though that I loved it, but over time not at all. The top foam mattress buttons to the bottom mattress and moves all over the place. If you sit in bed to watch TV or read and then change positions, it takes a while for the foam to spring back. This leaves an awkward dip in the foam and makes it very difficult to find a new comfortable position. I am now on the market for a new mattress and base and will go back to my original plan to purchase a Tempurpedic or Sleep Number. They do cost more, but you clearly get what you pay for. I plan to give this bed away.
Very comfortable! Great nights sleep!
So, I ordered the Christeli Danieli after obsesssively researching mattresses. Long ago I had a foam mattresss made with 5 inches of 5lb viscoelastic memory foam and I loved it. The Danieli was one of the few mattresses on the market that had similar specs. Before purchasing, I called over and spoke with Christeli folks to make sure they agreed with my assessment that the Danieli was the right choice for me (260 lb side, stomach, and occasional back sleeper) and wife (210 lb mostly stomach sleeper). When the mattress arrived, I initially thought it was not firm enough for me--I like a firmer mattress. However, the proof is In the pudding, as they say. I've had the best nights of sleep I've had in years on this mattress. Last night, I did not wake up once, which for me is an minor miracle. I usually get up at least two times a night, often three or four. I am very, very happy with my purchase, as is this missus. Why only four stars then, if I am claiming the best nights of sleep I've had in years? Christeli lowered the price of the mattress by $200 shortly after I ordered it:(.
After only 8 months with an iComfort mattress I started waking in pain or unable to even sleep. For 2 months I shopped every mattress I could find and found Christeli online while surfing one day. I don't know why but I kept going back to it but was scared of ordering a mattress without being able to lay on it first. BEST decision ever. Went with the Madeline 12.5. My husband has the firmer side up, he is a side sleeper, and I have the softer side up, I am a back sleeper, and the Dog, an every which way sleeper, lays in the "crack" between the 2 mattresses (we have a split king adjustable). It is perfect. We can not wait to go back to bed it is that comfortable. There has not been a restless, toss and turn night in the 5 1/2 months we have had it. We all fall asleep in minutes after climbing into bed. The only down side is that "crack" area. The upper portions of the mattresses seem to always push apart a few inches. But Thankfully the dog doesn't seem to mind it at all. Even she is asleep as soon as the head hits the pillow. I just hope it continues to be the true perfect night sleep!!! I only gave it 4 stars because our old mattress was great for the first few months also. Sure hope I can give it 5 stars in a few more months and more.
We purchased our Briella mattress with the adjustable frame almost 2 years ago. It really helps as I have GERD and leg problems so the adjustable mattress is great. We sleep so much better with this mattress than others we have had. My wife had trouble sleeping due to a hip injuury and does not wake up with the pain now. The only setback is that we do wake up a bit hot at times.
We ordered a mattress for our guest room that I periodically use if my husband is sick, and it has been wonderful. I especially like the pillows that came with the mattress for free! Our master bedroom bed is a Tempurpedic and our Cristeli mattress is just as comfortable but a bit firmer than a standard Tempurpedic.
We ordered the Charleston 14.5 memory foam mattress earlier this month and couldn't be happier! It sleeps cool and gives support while cradling the body. My previous mattress, a Bodipedic with a 20 year warranty sagged after 10 years and had to be replaced. I like the way the Charleston feels and believe it will give us at least 15 years of luxurious comfort! I would highly recommend Christeli as they are American made and have been in business for a very long time. They are even made in my home state of South Carolina! The customer service is top notch and if on the fence, go ahead and give them a try!
The Versailles 10' is a fantastic mattress that provides all of the support I wanted and more. It's firmness is the perfect level for a great night's sleep. This product is truly a great buy!
We purchased a queen Versailles memory foam mattress. The order process was easy & our questions were answered quickly & politely. This was our first memory foam mattress & by reading the great reviews & a neighbor's satisfaction with memory foam we decided to give it a try. But unfortunately after 3 weeks we found it just was't for us. But we thought the quality was excellent. We had paid the additional $29 to be able to receive a refund OR there is the one time exchange also. We found the refund was very fast & there was no hassle at all. Memory foam isn't for us, but we feel like this is a great company to work with.
Received this mattress yesterday and was very impressed with both its looks and the matching queen foundation. Did not want to comment however until spending a night on it. I must say it is fabulous and blows away the competion with the pricing. If your looking for a mattress, you will not go wrong with Christeli. Charlie S.
We use the Christeli mattress in our RV. We are very satisfied with this product and would highly recommend it.
I love this bed! I always had back problems but sleeping on this bed is like laying on a cloud and my back never bothers me. Its the best deep sleep I've had on a mattress since I was a kid!
We purchased our Versailles mattress about 8 months ago. Overall, we are pleased with the purchase. It took a little longer than the original estimate to receive it. I would classify it as firm. We were told by the representative that it would be. It did take a little while for it to break in. It was firmer at first, but it softened up after we slept on it for a few weeks. The one thing we do notice is that there is firmer spot in the middle between the two of us. This is where we don't sleep. It doesn't cause a problem, it's just evident. I suppose we could try to sleep there to break that section in. We purchased this to replace a waterbed. We are using it in the waterbed frame and that has worked out fine.
This mattress feels like a cloud it's the perfect firmness for the back yet still so soft and comfy you fall asleep on 5 minutes or less.
We purchased our Christeli matress five months ago. We own both a tempurpedic and a Christeli. We love them both, however when it comes to our pocketbook, we love our Christeli more. My husband has a fused spine, and I have bad hips, very important for each of us to have the right matress.Because we are retired snowbirds, we needed a second matress for our winter location. I found Christeli info online, and the more I read, the better I felt about ordering online. We have had such a wonderful experience with Christeli. Our matress gives us both a healthy nights sleep,and the company has been wonderful to do business with. When our friends mentioned they were in the market for a new matress, I recommended Christeli. Now they too are enjoying the best nights sleep they have had for a very long time. Thank-You so much Christeli. Sincerely, Teal Workman
When it arrived, it was rolled into a giant tube! (I had only seen mattresses in showrooms and on delivery trucks.) It was delivered on the day exactly as promised, wrapped in layers of protection, and it arrived in pristine condition! I am a back sleeper with spine and leg issues, and I am happy to report that this mattress cured me from dreading going to bed! It gives me the great support that I need ... and it feels soft and downy underneath my back side. I wake up without the pain and soreness that have been a way of life for me for far too long. Thank you Christeli for delivering on your promises and providing me with an amazingly comfortable sleep!!
Bought it 2 years ago and still like it a lot. It feels brand new.
Great!
about one year after purchasing my Versailles I find myself giving a update on this mattress. I bought this mattress for my motorhome and I use it frequently since being retired allows me to do so, being retired also means that as I am getting older a mattress need to be comfortable and last in that way! The Versailles has lived up to that! I did add a good quality mattress pad to add a little more softness but I knew it would be firm when I decided on the Versailles due to being a 10 mattress. Side support is still great and the foam is still like new! Great mattress and would buy again! I alsp have the Briella at home and will update my review on it.
We ordered the Versailles 10 and a mattress cover. This is the second memory foam mattress we have owned, and we are pleased not only with the product but also with our treatment by Christeli employees. My husband has a bad back, and we have found that memory foam mattresses help him with a restful night without morning stiffness. Our Christelli Versailles is better than our previous mattress. We also appreciated the assistance of Christeli personnel when the mattress protector we ordered was not in stock. They, without prompting, volunteered to and did substitute a higher priced protector at no extra charge. We have no complaints and recommend Christeli highly.
I have purchased two Christeli Versailles mattresses over the last two years, one a queen and most recently a double. I bought them for use in my Airbnb because I wanted my guests to have the most comfortable beds possible. RAVE REVIEWS from my guests. Most comfortable bed I've slept on. Just couldn't get out of bed this morning I was so comfortable. So now, of course, the next one I buy will be for me. Thank you Christeli for your consistent attention to quality and customer service.
We shopped, narrowed it down to a few and selected Christeli for numerous reasons. First, if we didn't like the bed we could return it. Second, since we are local, we were able to pick it up from them. Our old mattress was a (competitor name censored) plush pillow top that sagged after one month. The company picked it up and exchanged it for us, but the bed never really felt good. We kept it for a little over a year and one day decided at our age sleep is precious and we need to get our best. After only a few night's on the Christeli Versailles, I was sold. We never toss or turn or get up sore. We couldn't be happier with our purchase!
On July 22 I wrote a review expressing my dissatisfaction with my mattress. Since then, I have adjusted the position of the bed to the zero gravity feature and have little to no pain. This has pleased me greatly as although Vinny gave me 3 options - try the bed while under the 30 day return if not satisfied - pack it up and get my money back - or pack it up send it back and choose another mattress, what I wanted was for the mattress to work for me and at this stage I think it's working. Thank you Vinny for your continued concern.
Christeli's website very helpful - learned about density-weight of foam so I could compare with other sites. Christeli's customer service was excellent - I was going to get the Briella mattress because the website mentioned it's their top rated - but I was looking for the same feel of my old 10 yr tempurpedic which I learned was firm. The rep said I should go with the Versailles and it was less money. He was certain I would like it and I love it! The shipments arrived in California on time. The foundation very simple to assemble. The compressed mattress quickly rose to the 10 before my eyes - that was cool. No lingering smell from the mattress as compared to my tempurpedic. The feel of the aloe cover luxurious. The Super Cool really works - I don't get hot like I used to with the tempurpedic and the Versailles is still cozy. I am enjoying the firmness - which to me feels soft, just right! I appreciate the handles. Great product, great service - highly recommend.
I ordered the mattress a little over a yr ago. It came within about a week of purchase.. I was skeptic at first because it was shipped in a box.. We put it on the foundation we ordered and have slept great ever since.. Great quality mattress
Found the Christeli web-site while searching for a good deal on a bed for our guest bedroom. Was hesitant because I was not familiar with the Christeli name - however I like to buy made-in-America products when possible. fgehhhrtjh Cannot believe how comfortable this bed is. (I think we may be sleeping in the guest bedroom from now on!).
Initially bought the mattress as a second one for our spare bedroom, my sister had already bought us one so she would have a fabulous bed to sleep on when she visits. These mattress are so comfortable that we like sleeping on them better than our old mattress (which is only one year old). My husband sleeps like a baby and no longer complains of back pain. I now have trouble getting up in the morning because I don't want to leave the comfort of the mattress. If we hadn't just bought new mattresses for our master bedroom I would be investing in a king size for that room. 100% pleased!!
I get approximately 8 hours of good sleep each night.
Forget the TV ads about beds! I have undergone 17 spinal surgeries to-date. I bought the Christeli Mattress after seeing it on-line for the very first time. Free shipping also made the purchase a good deal as well. It was actually delivered via the mail just like any other product? Believe me they packed this mattress so skillfully that it was delivered thru conventional carriers! The mattress is sooo comfortable I can not even begin to explain it in actual words. Take it from someone who has spent since 1984 in a Hospital type bed that this being has never had such a peaceful, painless and restful sleep in my entire life. No sagging, not like plywood in its firmness. It is pillow soft but yet the firmness only excellent materials can provide. Get one soon before the word gets out and you end up paying thousands of dollars like other good quality mattress manufacture's. My was under $700 delivered. I did not need a box spring at all just the platform above the drawers located at the base where a normal box spring would sit. Friends, Family and house guests all request my bed to rest on if life calls for a nap!!!!!!
At 76 my skeleton needs TLC. The new Christeli mattress did the job. It didn't cure all my skelatel ills, but it was a definite improvement over my older inner spring mattress. The price was competitive and delivery was quick and efficient with no need for additional customer service.
I purchased a mattress, and I love it. I've had it now for 3 months and I am able to feel like I had a great nights sleep, and when I'm feeing lazy on the weekend, I can lay in bed for 10 hours or so and not have any back issues. I would recommend this mattress and have told people where I purchased it. Love it.
Purchased mattress bc it was referred by a friend. In the past I wake up 5-10 times per night and last night I woke up once. So far so good but I will update again in a few months. Lastly, the two pillows that came with it are phenomenal. Best pillow I've used.
View More ReviewsI'm a young medical student and normally sleep on anything. Bought this mattress based on the online reviews but my back was still hurting even after 2 1/2 months with this mattress. Now I'm sleeping on PuraSleep 10 Inch CoolFlow Memory Foam Mattress and feel much better.
The service was very good when I returned the mattress and without hassle.
I cannot express enough how much I love this mattress. I went from one of the old school cheap mattresses and since getting this one my husband and I sleep and feel better. The smell does go away and really isn't that bad in the first place. Definitely a silly deal breaker.
My husband is loving this mattress. Coming from a pillowtop, it is still a bit firm for me, but I am getting used to it. I definitely don't have the aches I did waking up before, but it is taking me some time to get used to the firmness of it when I fall asleep. Great pricing and customer service for the product and company it shipped from, though.
Mattress is fantastic, but when you read the warranty info, the 10 year warranty is useless. If you have a problem you have to ship it back at your expense. When it's shipped it's vacuumed to about 1/3rd it's size, and trust me you will never get it back to that size again. I've used it just 3 nights and got a fantastic nights sleep but they say over time some of the cells may not bounce back like a new mattress and that, is not covered under the warranty, hence the 4 stars. This is a replacement for a Sleep Number Bed I had that for 5 years before it went downhill so fast it was not usable. Well this mattress was only 1/5 the cost of the Sleep Number, I hope it will last at least 5 years.
We really, really wanted a king sized bed, but getting that big of a mattress up the steps of our old home would have been very difficult. We decided to try this mattress after all the good reviews. And we are THRILLED! It arrived in a box, very easy to take up the steps. We opened the box, took off the wrapping very carefully and it fit perfectly on our bed. The first night we were hesitant - it was a little spongy and not what we are used to then we got comfy...and it's been heaven ever since! It is the most comfortable mattress we have ever have. I would highly recommend this mattress to anyone and we will buy another when it's time down the road. Best nights of sleep in many years! Highly recommend :)
I purchased this mattress (california king) for my daughter who has back pain from an accident. She tells me it's changed her life! For the first time in two years, she's slept through the night and wakes without pain or stiffness. She told me,"It's so comfortable and supports my entire body Mom." The company is fantastic to work with. They truly embody the term customer service. I recommend this mattress unconditionally.
I can tell this is a high quality item, but is far too firm for me. This has been hurting my back something awful, and I've resorted to mostly sleeping on the couch until I can sell this and buy something else.
I was very hesitant to buy this bed initially. Everywhere I looked it said memory foam mattresses were the most comfortable. Our old mattress was due to be replaced and my back was really starting to hurt. At delivery it came in a box that seemed too small to house a king size mattress. I opened it up and placed it on our existing box springs and cut the wrapping. It quickly took shape. There wasn't much of a smell as I've seen reported about other memory foam mattresses. Within an hour of unwrapping it we were sleeping on it.
It's been 3 months and I don't have a single complaint about this mattress. The company that makes it has reached out to us on several occasions to check on our satisfaction with it.
You can't go wrong with this one.
Love this matress. I sleep so much better. Keep in mind the package does come smaller tHn the actual size and expands. Love the cover that is washable. Love the way it supports me and is able to feel soft also.
Ok - so this was the special of the day the day I bought it and I was skeptical because who buys a new bed online? I ordered the recommend frame to go with it. Our previous bed was a queen size, but the dogs take up so much room, we decided we needed a bigger bed. We are used to the traditional box springs and mattress beds, so this was a new venture for us. Our old bed was about 9 years old.
First night - lots of adjusting to the new bed for us, but dogs were thrilled to have more room to spread out.... Firmer than the last bed and we squirmed a lot trying to figure out whether we loved it or not, but didn't wake up stiff or sore. Second night - slept like two babies, woke up feeling rested. The rest is history folks. We LOVE LOVE LOVE the new bed.
I agree with the other reviewers, it is a firmer bed. However, firmer in the sense that it is a foam mattress and does hug and support you while you sleep. I'm a migraine sufferer and I always thought it was the pillow I used - so I went through a bunch of different types of pillow - turns out - I don't get migraines with the bed, so I feel it is because the old bed was too soft.
The company sent us a thank you note in the mail and it was a personal hand written note - which speaks to the customer satisfaction they work so hard to ensure. I was impressed.
Bottom line - we love the bed. If I ever need one for my spare rooms - this is the one I am getting. It's phenomenal. I recommend this company and it's products highly!!!!!!
This is a well made mattress from a company with great customer support. That being said, the mattress is much firmer than I had expected. We are almost 5 months in now and my wife can no longer sleep on it. We hoped it might break in or that we would get used to it. Hopefully this review will help others know that you should give it a few weeks but if you think it is too firm, you should return it while inside the return window.
Bought in June, sat in the box in my hall 'til Thanksgiving when my son could help me set it up... now fabulous! The shipping and packaging is really quite ingenious. Yes, it inflates like a raft when you open it, so be warned. The paperwork provided indicate a company that is all American, and one I am proud to purchase from. The quality of the actual mattress is wonderful. I am 57 and SO is 65. With the age comes aches and pains and this mattress helps us sleep so much better. I have always wanted a foam type one and this might be the best thing ever bought by me on Amazon! With my Prime, I do order frequently... I LOVE THIS! Buy and you won't regret it. LB
I wasn't sure how buying a mattress on amazon would go but I couldn't have asked for a better experience! This bed is super comfy and with all of the company guarantees, I felt like I could take a chance on it. I even received a *HAND WRITTEN* thank you card from the company after my purchase. I have recommended them to friends and family and absolutely love this bed (Note: I formerly had a comforpedic bed so I was already used to sleeping on one.)
5-star as foam. 4-star as gel. It's a very nice soft foam bed, but I didn't notice that the gel improved it any from the regular foam-topped-with-memory-foam that I've bought elsewhere. It's not as soft as the Sealy gel memory foam I tested in a local store that cost somewhere around $1200-$1400). I had hoped it would be that soft. Not everyone is like me, however, to like beds that soft (I know such a person), and most people will be highly happy with this bed. If you read the reviews of other foam beds and you'll see how happy people are. If we're rating it as a plain foam bed, this is a 5 star bed I know you'll love. I just didn't notice that the gel adding anything for softness. It certainly could be adding a comfort factor for cooling. We only tested it 2 nights before switching back to our old bed combo that has a layer of memory foam on top of a combo foam/memory foam mattress. This one will be used for our guests and I know they'll love it.
Pretty comfortable. We never really noticed much of a smell from it.
Pros:
1. Price is reasonable compared to other memory foam mattresses.
2. Shipping from Amazon was painless.
3. Overall pretty comfortable.
4. Isn't super hot when you sleep. We had a memory foam topper on our old mattress and it was super hot to sleep on, this one isn't.
Cons:
1. Not quite "king size" the mattress is about 5 inches shorter than our previous king mattress so it fits our box springs and frame a bit odd.
2. A little more firm that I though it would be. Not horrible but just a bit too firm.
3. No support on the edges so if you are sleeping near the edge you sometimes feel like you are going to roll off the bed.
Great mattress, great price! My wife and I were in need of a new mattress, and the gel memory foam sondsed very impressive, and fit with in our budget. I like the fact that it is made in America, and from what I can tell e-Luxury supply is and exceptional company. The mattress is very well constructed with high quality materials, ans great craftsmenship. It is very comfortable, and cradles my weight evenly and firmly. It holds my husbands 300 lbs, with out sagging. We do not miss the springs in our old mattress! The 120 day trial period make this purchase a no brainer. We will never go back the a convential mattress again!
So far we're exceptionally happy with this. It's MUCH firmer than reviews give it credit for... I'd say an 8 or 9 on a 1-10 scale. My wife (who's quite skinny) says it's hard as a brick, and I (who's pretty tall and rather overweight) feel like it's pretty darn firm.
I went from a ~16 year old springy sleeping rectangle to this thing, so I waited a bit to make sure my positive review was for real and not just a manifesto of hate against my old mattress.
That said, absolutely, completely, 100% worth every cent you'll spend on it. It's easier to move in, considerably more comfortable than a coil spring mattress, and the 90 day return policy is amazing.
I've slept on Tempurpedic mattresses before, so I do have some experience with foam mattresses. This is a different experience than a purely memory foam mattress. There is still a little spring action to it which makes it easier to move on without sacrificing comfort and support.
Give it a try.
When it arrived, I was first amazed at what a small package that such a large King mattress can fit into it. I did read the reviews to make sure that it was placed in the area where you wanted it in your bedroom. Took it out of the box place it on top of the box spring and started cutting the plastic off and POOF! The thing expanded and enlarged to its original size. Vacuum packing is amazing these days. I could not believe the comfort I was feeling when I first laid up on it. I totally love this mattress. What a great quality gel foam memory mattress at a great value inexpensive price. No questions asked guarantee with it. I love it when it feels like I got a great deal. Thank you E Luxury Supply
I purchased a King Size and have slept on it for about 1 week now.
Currently, I've found it to be just a hair softer than I like. (A board with plush carpet on it is approx the level of firmness I'm for, so, take that with a grain of salt.)
Compared to other "mattress in a box" solutions, this is about as firm as a Casper.
The king size ships in a box ~4'x2'x2' and weighing somewhere around 90 lbs.
After a period of less than 36 hours the mattress had fully sprung back to full height and did not have an overly long or powerful off-gassing period.
I've slept well on this bed, and find that it does regulate heat and supports my body evenly (much better than my previous traditional mattress + temperfoam topper on all these counts).
As it is a foam mattress, it will compress more under a less distributed load; sitting on the edge of the bed as an example.
One Week Pros:
- Cheap
- About on par with Casper
- Light and quick off-gassing
- Quick expansion
- Good support
- Good temperature regulation
One Week Cons:
- Not as firm as *I* like
- Foam mattress means compression while sitting
- Heavy and unbalanced while packaged.
UPDATE: 2 Months
The mattress has held up well, and I have not seen any long term compression. I had a concern that it was a bit softer on my side after such a short period, but it turned out to be unfounded. Really, there's been no change in firmness level.
It continues to be a good mattress and doesn't seem to be breaking down in any noticeable way yet.
I'll provide updates in a few more months and then again in a year.
Edit 7/30/15:
The night I wrote the following review the seller contacted me and made things right by offering a refund on the mattress. They will be donating the mattress to a homeless shelter as well so I am really pumped to see this kind of customer service. I am adjusting my rating to 4 stars based on the fact that with this company backing up the mattress you should be confident in giving it a try to see if it is the right mattress for you. Still have to take a star off just so folks know the product itself isn't for everyone.
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I am going to start this review with letting everyone know I really really wanted to like this bed. The build quality is nice, the cover is very nice, and the packaging/delivery were fine as well. I will let you know my wife has had no problems with this bed. I have a fairly large 6'1" 250lb frame that maybe is just too much for this particular mattress. I have gone through a lot of effort trying to make it work for me, last night I ordered a replacement bed and I hope my search for a new bed will finally be over. I travel during the week and stay at a lot of Courtyard Marriots...they use a foam bed and from this description I thought this bed was going to be very similar to those...if it was I would be in heaven!
I ordered this bed in January built a cedar platform bed like the one pictured here I was excited by the positive reviews and couldn't wait to try out this bed. The first night I woke up after 5 hours of sleep to a sore lower back(the reason I was getting a new bed to begin with). I figured that it was just a new mattress and I had to give myself a while to adjust to it. After 2 weeks I still was waking up after between 4 and 5 hours of sleep. I went out and purchased a topper for this bed, it is a 3 inch memory foam topper, hoping that it would provide some relief but it did not. I already had a 3 inch latex topper from my last bed and tried that on this mattress as well...still the same issue with extreme lower back pain when sleeping on this bed. I tried both toppers together with this mattress...you guessed it still no relief. I began to think maybe the platform bed I built didn't have sufficient support so I convinced my wife to move to the living room for a week...with the mattress directly on our hardwood floors...still no relief.
It has now been more then 6 months of trial and error trying to get a good night sleep on this mattress...most nights I end up on our couch(with no back pain). I ordered a new mattress last night with a 100 night guarantee hopefully it works, but at least I won't be out the cost of yet another mattress.
One comment on the company, I tried to follow up with them in response to a phone call they gave me to see how I liked the mattress. I was never able to specifically speak with the person that called me so I did not have a chance to speak directly with them about my troubles with the mattress. The phone was answered but the person I was trying to reach was always in meetings or otherwise unavailable.
I will start by saying that I bought this mattress as the Deal of The Day a month or so ago. My wife and I have been through many mattresses, both cheap and expensive. This is our first King as we have always had a queen size bed. I have bad back, neck, and knee problems (degenerative arthritis all over). This bed arrived fast (of course I used Prime) and in a large 100lb box. We waited about 30 days to open this as we were moving to a new house and were waiting until we got moved in. When we first opened the mattress it had less of an odor than I originally thought it would. We could have slept on it that night and not be bothered by it but we did let it air for one night until our bed frame arrived. The first night of sleep on this mattress was the best night of sleep I have ever had. We tried out several name brand memory foam mattresses at local stores and I have to say that this one is the best that I have laid on. The mattress is pretty firm but allows you to sink in to it. We have now slept on this mattress for about a month and it is still the most comfortable mattress we have ever had!
The company ExceptionalSheets (or eLuxurySupply) is a veteran-owned business (important to me because I am a 100% disabled vet) and their customer service is out of this world! I had a few questions after my purchase and they were all answered very promptly and all follow-up calls were made as promised. As if that were not enough, they actually sent flowers to my house because we purchased this mattress.
TLDR Version:
BUY THIS MATTRESS. I WOULD EASILY HAVE PAID $1K FOR IT AND BEEN HAPPY!
First off, 5 stars for customer service. I ended up returning mine just over a month and customer service was outstanding. They had a local Salvation Army schedule a pick up, at my convenience, and I just had to take a photo of the pick up receipt and email it to them. Right away I received a confirmation from them as well as Amazon that my credit was being processed.
As for the bed, It arrived quickly and in a large/medium size box. It is foam, so when vacuumed sealed, it shrinks considerably. I opened this in my bedroom and put the plastic wrapped mattress on the bed before opening. I used an utility knife to very carefully cut the plastic. As you get towards the end of cutting, the mattress is waiting to break out. When it did, it only took a matter of seconds to expand to full form. Others have mentioned an unpleasant odor. There is a slight chemical odor, but nothing more than something comparable to an odor when you buy a new car. In a couple of days it wasn't noticeable anymore. I ordered a King size and the dimensions were spot on.
I have long suffered back and neck pain, due to my physically demanding job. I purchased this mattress based on others saying it practically cured their back and neck ailments. Not the case for me at all. I sleep mostly on the side. The bed is pretty comfortable, but no more than what I currently had. I did notice that in some movements there were significant decreases of support. Now this next part may seem weird, but it's important. During our moments of intimacy, there was very little support. I'm about 165 and the Mrs is about 140, and when together, the mattress is very uncomfortable. If either one of us weighed 200 lbs or more, I can't imagine this mattress offering nearly enough support. After a month of sleeping on this mattress, we decided to go back to our previous one. I felt an immediate increase in back and neck support when going back, and resulting in more complete full nights sleep.
If you are curious about this mattress, go ahead and try it. Just keep your old one. As long as the company is still offering their 90 day guarantee, you have nothing to lose.
Best purchase I ever made. I'm a big guy and found myself buying mattress' far too often. I never thought a foam mattress would be so comfortable and supporting. In about two weeks my back ache is gone and I am sleeping all night.
Update 9/06/2015. After 5 months both my wife and myself find that the mattress is sagging and the side support is gone. We now wake with aches and pains that last all day. In the beginning the mattress was great with plenty of support and we slept all night. Now we toss and turn and haven't had a full night sleep for quite some time.
Update 9/8/2015. Spoke to the manufacturer. They stated that they haven't heard of my type of problem before. They are going to make it right and exchange for a new mattress. This should solve the problem. They were very receptive to my complaint and didn't hesitate finding a resolution. Thanks.
As of now, I would give this bed five stars. The bed was well packaged and seems well made.
It was soft when I originally opened the package; however, as it expanded its become very firm. It took about 2-4 days for my body to become adjusted to the bed, but I love it. As mentioned this is a firm bed. I almost spent six times the amount of money for a different brand! I'm glad I didn't. Take the gamble and worst case is the company will take it back from you...
Very, very firm mattress. I have only had it for a couple weeks now, but I am hoping it softens up soon. I wake up with back pain every morning. It feels like 3 inches of memory foam on top of solid wood, even though I know there is no wood in there. My wife doesn't want to go through the hassle of a return and then moving another king sized bed upstairs, which is quite understandable so I guess I will just deal with it. The company seems to be pretty nice though, as they always responded to my inquiries within 24 hours. I assume they would honor their refund policy if you choose to go through the hassle of the move. If you do like a very firm mattress though, then you would probably like this one.
Mattress is always a major investment, and you want it to fit perfectly for your body. Unfortunately, this particular mattress did not happen to be the perfect fit for me, but I have to say that I was in general pretty fond of the process, and encourage buyers to give it a shot.
First off, unlike most foam products, this mattress is on the firmer side. If you know for sure that you won't like a firm bed, this might not be for you. For comparison, my sleep number is 65-70, and I actually liked this mattress a lot. It arrived in a box, which is pretty heavy. Unpacking is relatively easy, and it took couple days for the typical memory foam smell to go away. It might help to not having sheet wrapping it, and lay on it here and there occasionally.
I started to sleep on it like three days after it arrived, and I have to say that I really loved it. Yes, it's a firm bed, but the top layer is gel memory foam, which contours your body. I had a feeling that it didn't sink a lot around my butt, but in general I think it felt very good. Sleeping on your side, however, doesn't feel as natural, but in general I was very fond of it.
The problem started around two weeks of real-night usage, that is for some nights (1/3-1/2 of them, not every night), a lower back pain woke me up after 6-7 hours of laying on it. It'd go away shortly after I left the bed and walk around my place, yet it did bother my sleep. Sometimes the back pain occurred on consecutive nights, and sometimes no problem for consecutive nights. I tried to switch my pillows to see whether that makes a difference, and there was no clear trend either way. Roughly four weeks into the process, I contacted the eluxurysupplies to inquire about the situation.
During a web chat, I was told that if it is a firmness problem, they usually suggest the addition of a mattress topper. But since my problem is not with the firmness, they are not sure how to improve the situation. They asked me whether I'd like to file for a refund, yet I thought I'd give it couple more days to see what happens.
The next several days I continued to have back pain occasionally, and for some good mornings, after roughly 7 hrs of sleep, even there was no clear pain, I could feel like it's about to get me if I don't get up. It's kind of frustrating, so I decided to contact them again to ask about the refund process.
It turned out to be a fairly easy process. They asked me whether I know any local charity that takes mattress. I don't know whole lot about the issue, and they found a charity that will pick up the mattress for me. Once the mattress was picked up, and the charity receipt note was sent back to them, a refund was issued shortly after. While I would have preferred to finding the ideal mattress at the first place, I have to say this process was as easy as possible for you to figure out whether this is the best mattress for you, even when the result turns out negative.
Don't try it just for the fun of it. If you don't like a relatively firm bed, this is probably not for you. If you don't like the feel of memory foam, you won't like this either. Even if you pass both, this can still not work for you (like myself), but at least I know how my body reacts to it. And trust me. Without those real-life whole-night sleeping on it, there is no way I could have figured out this back pain problem if I just tried it for couple minutes in a store.
First to clarify, I would give this mattress 4 1/2 stars. It is close to being perfect, but I have owned it less than a week, so I can't comment on the life of the mattress just yet.
Similar to other customers, I bought this mattress when it was the Amazon Deal of the Day for $495. I checked other websites (Wal-Mart, newegg, etc.) first and saw that the lowest retail price was $650, so I was willing to take the gamble and give it a shot for $500. Man am I happy that I did!
The mattress provides just the right amount of firmness and I have slept well every night since I set it up. I am an active 30 year old male and would typically wake up with a sore back 1-2 days a week. I was putting off buying a new bed until I moved to a bigger apartment/house, but am glad I did not pass up this offer. Considering similar mattresses can be over a $1,000 (and I really didn't want to waste a day or two mattress shopping), I spent some time reading reviews on Amazon and other sites before I made the decision to purchase. I agree the box was heavy, but you really can't complain when it is shipped in a box that fits in the back of a midsize car and arrives in 2 days (assuming you have Prime). Setup was a breeze - it fit my queen size bed frame perfectly and I did not notice any funky smells or odors. It's also made in the US by Veterans so you really can't ask for more. The cherry on the top was the company offered a free mattress pad topper ($72 value) if you completed a review. I typically don't write many reviews on Amazon, but I am being sincere when I say this mattress is well worth the money I paid and then some.
However, since I've owned it less than a week, it's tough to give it 5 stars when I don't know how long the mattress will last. It looks like every review on Amazon is from 2015, so I'm hoping we are not all the "sheep" for this product. The warranty language is a joke too so I'm really hoping I don't have to send this thing back after less than a year.
Very good bed especially for the price. Only complaint is slight overheating at night. I might get one of those mattress pad things to help with the heat other than that very good again for the price. And the seller Is very responsive and has sent thank you cards in the mail.
Great replacement to my previous mattress, fast delivery and the best part...hardly any of that bad "new mattress smell"!
Anyway, it's very comfortable for both my wife and myself and was a great bargain at the price we got it at. Not much else to say really, we get a much better rest on this mattress and so far it's holding form. We'll see in a year how it goes.
This mattress is great! My husband and I purchased it almost a year ago. Everyone who sits on our bed is amazed. We tested out several memory foam mattresses in-store before buying this one, and it's just as great, if not better, at a fraction of the price. The gel foam really is nice in the summer months. It is HEAVY, so I couldn't move it from the porch into the house without my husband, and it took both of us to get it upstairs. We didn't notice any offensive odors from the mattress. We're very happy.
I love this mattress so much. I've only recently gotten it but I sleep so well on it. Also, I don't wake my partner with a squeeky bed whenever I get out of the bed at night. It got here quickly and was very easy to put up with the base I got. It only took us a couple of hours to have everything together, including the mattress to be sleepable after it came out of the box. We are very pleased with this product.
I am so happy we decided to give this little gem a try. Not only did we purchase a "home made" (made in the USA) product, but this company's customer service was unparalleled! The box came with a hand written "thank you." What company takes the time to do that these days? This one! A few days later we received another hand written message, this time in the form of a thank you card.
Now, onto the mattress: It arrived nicely packaged, rolled up into a box. Very easy to set up and most of all: amazing! Best sleep I've had in many years (and my husband agrees.) I no longer want to get out of bed in the mornings, I kind of want to live in my bed! If you're not sure about it, I say give this mattress a try, you won't regret it.
Thank you, eLuxury, and thank you Eric for the card! :)
PS. Thank you for supporting our Veterans.
Took a chance based on the reviews and the price. Glad I did. I can't say I sleep better. But it is a fine, supportive mattress with no drawbacks that I've noticed after I guess a couple of months now. I do feel like every part of my body gets equal support. That is very comfortable.
I've been sleeping on this mattress for a couple weeks now, and after reading the reviews on here, it's far exceeded my expectations. I would definitely classify this mattress as "firm", and I haven't experienced any sagging or lack of support whatsoever. I am 6'3" and weigh around 190 lbs, so perhaps weight is a factor, but I find this mattress provides me all the support and comfort I need for a good night's sleep.
We got this on sale, probably about 10% off normal so we took a chance. So far we have been really pleased with it. We had a similar memory foam matress that we took back after 60 months because neither my wife or I slept well on it. This one seems fine. So we're happy and we've been sleeping on it for 3+ months now.
I held off on this review so we could try out this mattress. We live in a small town and selection of products is small. Still, we were initially reluctant to buy an mattress online. Then, we stopped to think. If we tried one in a store, how long would we lie on it to try it out? A few minutes? The Amazon deal of the day was an offer we couldn't refuse. How could be go wrong with a 90 day trial? That's a lot better than the stores offer. The mattress was exactly as described. It was well-packed and the video explained how to unpack and set it up. Very easy to do. We have Prime shipping also. Of course their's Cathy's indepth review plus all the other 5 star reviews.
We both have degenerative disk disease in our necks and backs. Our previous mattress had air compartments but the topper was not memory foan so we had to buy a new memory foam topper each year. They had a memory, too--they remembered the indentations for our bodies after 6 months. Our new mattress is firmer but not too firm. No pockets so far either. I guess the gel foam does help by not getting too warm to be uncomfortable. We were given a quilted topper which might also help to sleep cooler. My wife likes it, but I was okay with just a mattress pad and sheet. I don't have as much back pain now, but my wife said she hasn't noticed much difference. For our necks, the pillows we use make a big difference. I bought one of those shredded foam pillows for $69, but it seems to be a big help for me. My wife has a short neck and hasn't tried it. Just mentioning it here, but will write a review of it in a few weeks.
In summary, this mattress is very comfortable for us. It's not too hard and not too soft. The regular price is very reasonable for the product and terms that you get. I would not hesitate to buy another one or recommend it to others. I get a better night's sleep because I don't turn over as much and wake up more rested. To me that's the most important feature of a mattress. I hope this review helps others.
Each night on this mattress brings increased appreciation. I probably will not be satisfied with anything less and since travelling and staying in motels is part of my life style I'm going to be hard pressed to find sleeping accommodations with comparable mattresses. Not only that the customer service is without parallel.
Best mattress we ever owned. About 1/4 of the cost of a mattress at a big named local furniture store in Hanover. This mattress is like sleeping on a cloud and yet with good back support. I recommend it for anyone. Our other new mattress was sinking in the middle and it was only a couple months old. We paid way too much for that furniture store mattress.
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