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Christeli is a mattress brand that has been around since the 1930s with American made craftsmanship. They craft their own mattresses in their South Carolina factory, and focus on memory foam and latex options. Overall, most folks find their mattresses comfortable, but there are a few complaints about material durability and firmness. If you are interested in taking a look, they ship anywhere in the continental U.S.
Easy Rest Adjustable Sleep Systems manufacture a line of adjustable bases and mattresses and opened in 2007 selling their adjustable bases and mattresses. It is no doubt that their primary focus is the adjustable base. Their mattresses come with the tier of adjustable base that you select and do not offer a great deal of options. Most of their mattresses are innerspring with one exception of a memory foam + latex variety.
Based on our aggregated reviews and our scoring method, we recommend Christeli in this match up!
See Our Full Review of Christeli
Overall Score:
Christeli: 8.8/10
Easy Rest: 8.6/10
Customer Satisfaction:
Christeli: 8.9/10
Easy Rest: 8.5/10
Price Value:
Christeli: 8.6/10
Easy Rest: 8.6/10
No Back Pain:
Christeli: 8.8/10
Easy Rest: 8.5/10
Price:
Christeli: $499-$4,798
Easy Rest: $1599-$7999
Christeli:
Get Yours Now
Easy Rest:
Get Yours Now
Most customers feel quite comfy with these mattresses and they gave them high marks overall. Some folks didn't feel as comfortable, however. If you are considering buying one of these mattresses, make sure to read our analysis below.
Mattress support is important for keeping your spine well aligned and sleeping well. These mattresses perform above average in terms of support. This is important if you have back problems or need something that will keep the spine aligned properly. Most reviewers describe these mattresses as providing a decent amount of support.
Edge Support
Edge support is the amount of supportiveness there is on the edges against the center section of the mattress. These mattresses are well rated on their edge support, but some folks may notice more sinking along the side of the mattress.
Bowling Ball & Density Tests
The bowling ball test provides a good measurements of mattress firmness. It also is good for those that want to discover if a mattress has even support or if there are peaks and valleys in a mattress. Overall, these mattresses should work with your body and offer an even support feel.
It is extremely important for shoppers to find a durable mattress, but some companies are not as focused on the longevity of mattresses as they should be. That said, these mattresses are better than average when it comes to durability. Most will sleep comfortably for 5 to 7 years, but some heavier folks may see their mattress degrade faster.
Getting to the bottom of customer satisfaction can help you distill the right choices for your next bed. Overall, these mattresses get mixed reviews from customers. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Read on to learn about the mattress specifics and hear from customers.
Most reviewers report that these mattresses do well with support, but others didn't always enjoy the feel. For those with wider frames, take a look at some of the reviews before purchasing as you'll want to ensure that you're adequately supported.
Edge Support
For those that want a mattress they can sit on with their legs dangling off the sides, most folks will be comfortable with the support from these mattresses. However, some had complaints so review more if you need edge support for mobility purposes.
Good durability when it comes to comfort is one of the best factors in selecting a new mattress. Though there might be some factors, like our bodies, that would mean that we would still want to a new mattress after 15 years, we could all sleep easier if it was a guarantee our mattress would last that long. Customers report that these mattresses do well overall in terms of durability. Most customers will find they last over 7 years, but some have reported not loving the overall feel. If you are a bigger than average person, review the mattress specs before buying.
The best mattress we ever slept on , period. Helps my lower back. The mattress just forms around your body.
View More ReviewsWe sleep often and hard at our house. Our king size mattress from Christeli was so much better than our previous bed in a box. Shipping was fast and pricing was where it should be.
Ordered a Queen Mattress Madeline 12.5 for my Motorhome. I ordered on line and it was easy and fast. The mattress showed up to my house quickly and we put the new mattress in the motorhome. Only took a couple minutes to set up. Super easy! We love the comfort of the memory foam mattress! Very satisfied with purchase!
After much research into the foam and traditional mattresses with regard to the product profile and customer satisfaction promises, we tested several name brand foam and coil support mattresses and decided the foam was more to our liking. Going forward, we looked online for comparable products and were impressed with the Christeli product comparisons and customer reviews. So, we decided to "pull the trigger" on the Christeli mattresses. Initially, we ordered the Madeline and it was WONDERFUL for me, the wife, but my husband found it a little too firm. We called Christeli and they suggested the Danieli and would be happy to make the exchange. We ordered the Danieli and decided to keep the Madeline as an upgrade to our main house guest room. Guests say it is a fantastic bed. We have now have slept on the Danieli mattress for 9 months - this mattress has proven to be a wonderful fit for us BOTH. Needless to say, we have been exceptionally pleased with our purchases! So much so, we ordered a third mattress, the Madeline, for our guest cottage. If you're thinking of considering Christeli products, GO FOR IT! You will not be disappointed! The products are fantastic and the customer service, stellar! Thank you, Christeli!
The Christeli website says, "we pinky promise that once you climb into a Christeli mattress, no other bed will come CLOSE to the level of comfort we deliver with each and every mattress we create." FALSE. The Christeli Charleston mattress came highly recommended from two other family members. It was expensive, but we decided good sleep was worth it so we sucked it up and spent the $1500 for a queen size mattress. The first night I woke up repeatedly with excruciating back pain and flopped out of bed in the morning. I decided to give it the benefit of the doubt since the website talks about an adjustment period, so I slept 2 additional nights (3 total), with the same result. By then my back was a wreck. I actually went to see a doctor because I was concerned about serious spinal damage. I then asked Christeli to exchange it for their firmest bed (the Versailles), and they complied. IT IS NOT A FIRM MATTRESS! It is still very spongy. I have now spent two nights on the Versailles, and my back hurts worse today than any of the other days. $1500 later, and I'm no closer to a good night's sleep. Yes, they are well-made products and if you like memory foam, this may work for you. But if you like a firm bed, stay away.
After much research and deliberation, I decided on Christeli. I have to admit it is softer than I envisioned. It's different, but in a good way. I am a flight attendant so I don't have the luxury of sleeping at home much. I deal with lots of back issues on a regular basis. All i can say is I can't wait to get home. It's great on the shoulders and hips. I am a side/stomach sleeper and with the softer foam (which I got the firmest one) you still sink in a little, not too much but a little. Overall, I love it. I'm hoping my back with love it too. It's still too early to know because I haven't had enough days in a row of being home to judge. So far, so good. Customer service was fantastic. I basically got a custom bed. I wanted the firmest layer of memory firm and a latex core. They made it happen.
I treated myself to the Palais Grand Royale about a year and a half ago. Loved it! It became necessary for me to store my belongings for a few months while house hunting so I was forced to sleep on another bed. As soon as I moved into my new home, I made up my bed and crawled into it. I had forgotten just how wonderful this bed is. I have severe spinal stenosis and arthritis. A cervical fusion causes migraine-like headaches necessitates me sleeping in an upright position often. This bed is my cocoon that I have made up with real linen sheets and goose down feather bed and comforter. I would spend the day in this bed if I could.
I ordered my mattress on Saturday and it was at my door on Thursday ( granted I live about 4 hrs from Greenville). My son (15 yrs old) and I put the mattress on my bed. Soooooo comfortable! I can't get my family off the darn thing to put my sheets and blanket on. THANK YOU, I love it.
I've been sleeping on my Christelli Versailles bed for a little over a year now. Seriously this is one amazing mattress. No more tossing and turning and no more feeling overheated in the middle of the night. When everything else seems to be "Made in China" it is so incredibly refreshing to find products still made in the US by a company that has integrity and cares about it's products. I have put your mattresses in my guest rooms and anyone who comes here talks about how well they sleep. Thank you Christelli. Well done. Well done.
I purchased the ASTORIA just over a year ago. The first couple of months I though that I loved it, but over time not at all. The top foam mattress buttons to the bottom mattress and moves all over the place. If you sit in bed to watch TV or read and then change positions, it takes a while for the foam to spring back. This leaves an awkward dip in the foam and makes it very difficult to find a new comfortable position. I am now on the market for a new mattress and base and will go back to my original plan to purchase a Tempurpedic or Sleep Number. They do cost more, but you clearly get what you pay for. I plan to give this bed away.
Very comfortable! Great nights sleep!
So, I ordered the Christeli Danieli after obsesssively researching mattresses. Long ago I had a foam mattresss made with 5 inches of 5lb viscoelastic memory foam and I loved it. The Danieli was one of the few mattresses on the market that had similar specs. Before purchasing, I called over and spoke with Christeli folks to make sure they agreed with my assessment that the Danieli was the right choice for me (260 lb side, stomach, and occasional back sleeper) and wife (210 lb mostly stomach sleeper). When the mattress arrived, I initially thought it was not firm enough for me--I like a firmer mattress. However, the proof is In the pudding, as they say. I've had the best nights of sleep I've had in years on this mattress. Last night, I did not wake up once, which for me is an minor miracle. I usually get up at least two times a night, often three or four. I am very, very happy with my purchase, as is this missus. Why only four stars then, if I am claiming the best nights of sleep I've had in years? Christeli lowered the price of the mattress by $200 shortly after I ordered it:(.
After only 8 months with an iComfort mattress I started waking in pain or unable to even sleep. For 2 months I shopped every mattress I could find and found Christeli online while surfing one day. I don't know why but I kept going back to it but was scared of ordering a mattress without being able to lay on it first. BEST decision ever. Went with the Madeline 12.5. My husband has the firmer side up, he is a side sleeper, and I have the softer side up, I am a back sleeper, and the Dog, an every which way sleeper, lays in the "crack" between the 2 mattresses (we have a split king adjustable). It is perfect. We can not wait to go back to bed it is that comfortable. There has not been a restless, toss and turn night in the 5 1/2 months we have had it. We all fall asleep in minutes after climbing into bed. The only down side is that "crack" area. The upper portions of the mattresses seem to always push apart a few inches. But Thankfully the dog doesn't seem to mind it at all. Even she is asleep as soon as the head hits the pillow. I just hope it continues to be the true perfect night sleep!!! I only gave it 4 stars because our old mattress was great for the first few months also. Sure hope I can give it 5 stars in a few more months and more.
We purchased our Briella mattress with the adjustable frame almost 2 years ago. It really helps as I have GERD and leg problems so the adjustable mattress is great. We sleep so much better with this mattress than others we have had. My wife had trouble sleeping due to a hip injuury and does not wake up with the pain now. The only setback is that we do wake up a bit hot at times.
We ordered a mattress for our guest room that I periodically use if my husband is sick, and it has been wonderful. I especially like the pillows that came with the mattress for free! Our master bedroom bed is a Tempurpedic and our Cristeli mattress is just as comfortable but a bit firmer than a standard Tempurpedic.
We ordered the Charleston 14.5 memory foam mattress earlier this month and couldn't be happier! It sleeps cool and gives support while cradling the body. My previous mattress, a Bodipedic with a 20 year warranty sagged after 10 years and had to be replaced. I like the way the Charleston feels and believe it will give us at least 15 years of luxurious comfort! I would highly recommend Christeli as they are American made and have been in business for a very long time. They are even made in my home state of South Carolina! The customer service is top notch and if on the fence, go ahead and give them a try!
The Versailles 10' is a fantastic mattress that provides all of the support I wanted and more. It's firmness is the perfect level for a great night's sleep. This product is truly a great buy!
We purchased a queen Versailles memory foam mattress. The order process was easy & our questions were answered quickly & politely. This was our first memory foam mattress & by reading the great reviews & a neighbor's satisfaction with memory foam we decided to give it a try. But unfortunately after 3 weeks we found it just was't for us. But we thought the quality was excellent. We had paid the additional $29 to be able to receive a refund OR there is the one time exchange also. We found the refund was very fast & there was no hassle at all. Memory foam isn't for us, but we feel like this is a great company to work with.
Received this mattress yesterday and was very impressed with both its looks and the matching queen foundation. Did not want to comment however until spending a night on it. I must say it is fabulous and blows away the competion with the pricing. If your looking for a mattress, you will not go wrong with Christeli. Charlie S.
We use the Christeli mattress in our RV. We are very satisfied with this product and would highly recommend it.
I love this bed! I always had back problems but sleeping on this bed is like laying on a cloud and my back never bothers me. Its the best deep sleep I've had on a mattress since I was a kid!
We purchased our Versailles mattress about 8 months ago. Overall, we are pleased with the purchase. It took a little longer than the original estimate to receive it. I would classify it as firm. We were told by the representative that it would be. It did take a little while for it to break in. It was firmer at first, but it softened up after we slept on it for a few weeks. The one thing we do notice is that there is firmer spot in the middle between the two of us. This is where we don't sleep. It doesn't cause a problem, it's just evident. I suppose we could try to sleep there to break that section in. We purchased this to replace a waterbed. We are using it in the waterbed frame and that has worked out fine.
This mattress feels like a cloud it's the perfect firmness for the back yet still so soft and comfy you fall asleep on 5 minutes or less.
We purchased our Christeli matress five months ago. We own both a tempurpedic and a Christeli. We love them both, however when it comes to our pocketbook, we love our Christeli more. My husband has a fused spine, and I have bad hips, very important for each of us to have the right matress.Because we are retired snowbirds, we needed a second matress for our winter location. I found Christeli info online, and the more I read, the better I felt about ordering online. We have had such a wonderful experience with Christeli. Our matress gives us both a healthy nights sleep,and the company has been wonderful to do business with. When our friends mentioned they were in the market for a new matress, I recommended Christeli. Now they too are enjoying the best nights sleep they have had for a very long time. Thank-You so much Christeli. Sincerely, Teal Workman
When it arrived, it was rolled into a giant tube! (I had only seen mattresses in showrooms and on delivery trucks.) It was delivered on the day exactly as promised, wrapped in layers of protection, and it arrived in pristine condition! I am a back sleeper with spine and leg issues, and I am happy to report that this mattress cured me from dreading going to bed! It gives me the great support that I need ... and it feels soft and downy underneath my back side. I wake up without the pain and soreness that have been a way of life for me for far too long. Thank you Christeli for delivering on your promises and providing me with an amazingly comfortable sleep!!
Bought it 2 years ago and still like it a lot. It feels brand new.
Great!
about one year after purchasing my Versailles I find myself giving a update on this mattress. I bought this mattress for my motorhome and I use it frequently since being retired allows me to do so, being retired also means that as I am getting older a mattress need to be comfortable and last in that way! The Versailles has lived up to that! I did add a good quality mattress pad to add a little more softness but I knew it would be firm when I decided on the Versailles due to being a 10 mattress. Side support is still great and the foam is still like new! Great mattress and would buy again! I alsp have the Briella at home and will update my review on it.
We ordered the Versailles 10 and a mattress cover. This is the second memory foam mattress we have owned, and we are pleased not only with the product but also with our treatment by Christeli employees. My husband has a bad back, and we have found that memory foam mattresses help him with a restful night without morning stiffness. Our Christelli Versailles is better than our previous mattress. We also appreciated the assistance of Christeli personnel when the mattress protector we ordered was not in stock. They, without prompting, volunteered to and did substitute a higher priced protector at no extra charge. We have no complaints and recommend Christeli highly.
I have purchased two Christeli Versailles mattresses over the last two years, one a queen and most recently a double. I bought them for use in my Airbnb because I wanted my guests to have the most comfortable beds possible. RAVE REVIEWS from my guests. Most comfortable bed I've slept on. Just couldn't get out of bed this morning I was so comfortable. So now, of course, the next one I buy will be for me. Thank you Christeli for your consistent attention to quality and customer service.
We shopped, narrowed it down to a few and selected Christeli for numerous reasons. First, if we didn't like the bed we could return it. Second, since we are local, we were able to pick it up from them. Our old mattress was a (competitor name censored) plush pillow top that sagged after one month. The company picked it up and exchanged it for us, but the bed never really felt good. We kept it for a little over a year and one day decided at our age sleep is precious and we need to get our best. After only a few night's on the Christeli Versailles, I was sold. We never toss or turn or get up sore. We couldn't be happier with our purchase!
On July 22 I wrote a review expressing my dissatisfaction with my mattress. Since then, I have adjusted the position of the bed to the zero gravity feature and have little to no pain. This has pleased me greatly as although Vinny gave me 3 options - try the bed while under the 30 day return if not satisfied - pack it up and get my money back - or pack it up send it back and choose another mattress, what I wanted was for the mattress to work for me and at this stage I think it's working. Thank you Vinny for your continued concern.
Christeli's website very helpful - learned about density-weight of foam so I could compare with other sites. Christeli's customer service was excellent - I was going to get the Briella mattress because the website mentioned it's their top rated - but I was looking for the same feel of my old 10 yr tempurpedic which I learned was firm. The rep said I should go with the Versailles and it was less money. He was certain I would like it and I love it! The shipments arrived in California on time. The foundation very simple to assemble. The compressed mattress quickly rose to the 10 before my eyes - that was cool. No lingering smell from the mattress as compared to my tempurpedic. The feel of the aloe cover luxurious. The Super Cool really works - I don't get hot like I used to with the tempurpedic and the Versailles is still cozy. I am enjoying the firmness - which to me feels soft, just right! I appreciate the handles. Great product, great service - highly recommend.
I ordered the mattress a little over a yr ago. It came within about a week of purchase.. I was skeptic at first because it was shipped in a box.. We put it on the foundation we ordered and have slept great ever since.. Great quality mattress
Found the Christeli web-site while searching for a good deal on a bed for our guest bedroom. Was hesitant because I was not familiar with the Christeli name - however I like to buy made-in-America products when possible. fgehhhrtjh Cannot believe how comfortable this bed is. (I think we may be sleeping in the guest bedroom from now on!).
Initially bought the mattress as a second one for our spare bedroom, my sister had already bought us one so she would have a fabulous bed to sleep on when she visits. These mattress are so comfortable that we like sleeping on them better than our old mattress (which is only one year old). My husband sleeps like a baby and no longer complains of back pain. I now have trouble getting up in the morning because I don't want to leave the comfort of the mattress. If we hadn't just bought new mattresses for our master bedroom I would be investing in a king size for that room. 100% pleased!!
I get approximately 8 hours of good sleep each night.
Forget the TV ads about beds! I have undergone 17 spinal surgeries to-date. I bought the Christeli Mattress after seeing it on-line for the very first time. Free shipping also made the purchase a good deal as well. It was actually delivered via the mail just like any other product? Believe me they packed this mattress so skillfully that it was delivered thru conventional carriers! The mattress is sooo comfortable I can not even begin to explain it in actual words. Take it from someone who has spent since 1984 in a Hospital type bed that this being has never had such a peaceful, painless and restful sleep in my entire life. No sagging, not like plywood in its firmness. It is pillow soft but yet the firmness only excellent materials can provide. Get one soon before the word gets out and you end up paying thousands of dollars like other good quality mattress manufacture's. My was under $700 delivered. I did not need a box spring at all just the platform above the drawers located at the base where a normal box spring would sit. Friends, Family and house guests all request my bed to rest on if life calls for a nap!!!!!!
At 76 my skeleton needs TLC. The new Christeli mattress did the job. It didn't cure all my skelatel ills, but it was a definite improvement over my older inner spring mattress. The price was competitive and delivery was quick and efficient with no need for additional customer service.
I purchased a mattress, and I love it. I've had it now for 3 months and I am able to feel like I had a great nights sleep, and when I'm feeing lazy on the weekend, I can lay in bed for 10 hours or so and not have any back issues. I would recommend this mattress and have told people where I purchased it. Love it.
The salesperson from Easy Rest was great. The delivery team was good, too. They’re kind and polite, and they moved my old Craftmatic bed to the front room and set up my Easy Rest bed. The Easy Rest is much better compared to my Craftmatic that I had for 12 years. It’s a comfortable bed with much better and thicker mattress than my old one. I have a hard time sleeping at night but I sleep easier with Easy Rest. I use mainly the feet adjustment while my husband has to raise the head part because he has COPD, and we both have GERDs. I've also had foot and back surgery, but I like the whole bed. I've already recommended it to people.
View More ReviewsI love my Easy Rest bed! The presentation given to me pointed out some benefits that could help me with my health and was done very well. That drew me into buying one. I knew Easy Rest bed was something that I needed. They also have a great sales rep and I even called her a month after I got the bed to thank her. She was authentic and a very nice lady. The guys that came here were very cool and nice, got right on their job, and they came to get me because they had to bring the bed all the way upstairs to my bedroom. And they also told me how to use it. The delivery was really quick and smooth.
There's not enough money to pay me to get my Easy Rest away from me. I have slept better since I've had it than I have in the past 30 years. Before, I've had to get up 7 times a night to go to the bathroom. Now, I sleep more and get up maybe one time a night and that's it. My old bed doesn't compare to my Easy Rest. I got the Easy Rest because of the price. I live on a fixed income, and when the rep told me what he had for us, I took it. Also, the delivery boys need a raise. They took my old bed apart and moved it out for me, and then brought the Easy Rest in and set it up.
I've had back surgery three times. I’m more comfortable and I rest more soundly than I did before with the Easy Rest. It has helped me tremendously with my back pain which I have suffered for 16 years. I made the right decision in my purchase. Additionally, the sales reps were very courteous, nice and put on a good presentation. The delivery crew made sure I knew all the features on it and how to operate it.
My back was having problems, so my wife got an Easy Rest bed. The delivery team was on time and they set up the bed. I like raising the head part of it especially that I'm about 6'5. It is a great bed. Since using it, my back doesn't bother me as much as it used to.
The guys who delivered and set the bed up were wonderful. But we’re not happy with our purchase. They told me it's too late and they can't do anything about it. They tried to come back and make it softer but it's not. It's uncomfortable and I don't like it. My husband said that was okay but nothing is going to help him as far as his aches and pains. The Easy Rest was supposed to help but it did not. I would never purchase another one or even refer anybody to purchase another one.
With our Easy Rest bed, I'm sleeping much better and when I get up in the morning, I'm not hurting. We love the bed. My husband goes to bed every night and puts the massage on and he goes right to sleep. The only problem is when it quits, he wakes up. My bed squeaks when I turn over. It shouldn’t be doing that. In fact, it sounds like my grandma’s old beds that had those box springs. My bed is separate from my husband’s and he said his bed doesn’t squeak. I can't keep a sheet on the mattress and I'm frustrated with that part of it. They gave us sheets, and my husband's sheet stays on but mine comes off. Other than those, we are satisfied with it. The price is a little high, but we know that anything that is good is like that and if it is going to last us our lifetime, then I'm very pleased in that respect.
I got a call from a fellow from Easy Rest, and he was very nice. I told him I wasn’t interested and wasn't going to buy an Easy Rest bed, but he talked me into listening to him and then he came and I bought one. I've been using it for four weeks now. I like that I can raise my head and my feet.
Got a cold call from someone at Easy Rest. It was pretty annoying since I told him I didn't want a bed and it was around dinner time. Stop calling!
The salesperson from Easy Rest was great. The delivery team was good, too. They’re kind and polite, and they moved my old Craftmatic bed to the front room and set up my Easy Rest bed. The Easy Rest is much better compared to my Craftmatic that I had for 12 years. It’s a comfortable bed with much better and thicker mattress than my old one. I have a hard time sleeping at night but I sleep easier with Easy Rest. I use mainly the feet adjustment while my husband has to raise the head part because he has COPD, and we both have GERDs. I've also had foot and back surgery, but I like the whole bed. I've already recommended it to people.
Since having Easy Rest bed, I sleep longer now and more comfortably. I hadn't had an experience like I'm having now with sleeping. I sleep with my head elevated most nights and then sometimes, towards the end of the morning, I would level my bed out. I'm hypertensive and I'm on medication for that so occasionally, I get crappy and I have swelling around the ankles, and the ability to maneuver the bed for my legs and my back and also to use that position to meditate in my own bed has been a really great experience. I'm able to function better, my lower extremities have less swelling and I also am walking a lot now. Another great feature is after I walk two miles, I can come and lie on my East Rest bed, adjust it and put the massage feature on. My overall experience has been pure paradise for my rest and my health!
There's not enough money to pay me to get my Easy Rest away from me. I have slept better since I've had it than I have in the past 30 years. Before, I've had to get up 7 times a night to go to the bathroom. Now, I sleep more and get up maybe one time a night and that's it. My old bed doesn't compare to my Easy Rest. I got the Easy Rest because of the price. I live on a fixed income, and when the rep told me what he had for us, I took it. Also, the delivery boys need a raise. They took my old bed apart and moved it out for me, and then brought the Easy Rest in and set it up.
I’ve had back surgery three times. I’m more comfortable and I rest more soundly than I did before with the Easy Rest. It has helped me tremendously with my back pain which I have suffered for 16 years. I made the right decision in my purchase. Additionally, the sales reps were very courteous, nice and put on a good presentation. The delivery crew made sure I knew all the features on it and how to operate it.
I got my Easy Rest bed before Christmas and the sales rep did well. He was telling me the price of the product and then called somebody. And where they messed up on it was when I told them what I was getting it for. They were gonna fix it to what I was paying for the bed or what I would pay for it and they were going to try to make someone come up to do it. Also, something has to be done at the center of the bed because I roll it in together and it's not right, but their customer service people were not helpful. They wanted me to take pictures and send these over. I told them I didn't have the things to take pictures as we're an old couple and live by ourselves. I've been in the hospital many times and they still ain't doing what they're supposed to do. I’m very dissatisfied with Easy Rest right now.
I had no inclination of buying a bed but I got one because the Easy Rest salesman was really good and their price was also a deciding factor. With Easy Rest, I have a more restful sleep. I've been broke up pretty bad so it helps for me to have a really comfortable bed to sleep in. I have an eight year old mattress on a bed that I've had forever, it was also comfortable but I like all the added features of the Easy Rest such as the different positions of the bed and the vibrator or massager.
However, the delivery and installation was way below par. I was really disappointed in the attitude of the guys that delivered it. I was told by the salesman that they were going to give me more information and be a little more helpful yet these guys didn't care and couldn't care less about the customer. They act like they didn't have time for me and to do any other thing. All they was worried about was getting to their next job. I was thinking they were going to show me how it was constructed underneath and go over its functions but they didn't do that. They just dropped it off and said, 'Here you go. Bye.' Every time I'd ask them to do something, it seemed it was a big harassment of them. I guess they were subcontractors and not the actual factory delivery people because if they are, it might have been different.
I've got back problems and when I had to have back surgery, I never could get a good night's sleep. I was up and down in my chair and into the bed for the last year. The main thing that sold me on this is I got a great deal with Easy Rest. They kept going down and down until I got a reasonable price or what I thought is a reasonable price. Also, the delivery team was great. I've enjoyed the bed so much since I bought it. I like the lifting the head and feet feature because it helps when I have trouble with my feet swelling and it seems that I get better sleep when my head is raised.
The sales representative at Easy Rest did a great job in pitching his product. He showed us this product, and he did a wonderful job answering all the questions that we had. I had people that had bought into the product and testimonies from them said that they did a nice job. I got the Easy Rest bed to help me with my sciatica and I also had knee surgery.
The Easy Rest sales rep was helpful and answered all my questions. He was all around a good guy. I have sleep apnea and my Easy Rest bed helps me. Since I’m elevated, I sleep easier. Also, I sleep less and I’m rested when I wake.
I was having problems sleeping on the bed I had and sometimes I felt like I needed to prop my feet up. With Easy Rest bed, I get up earlier, before daylight. I like its vibrator because when my back bothers me or I've got headache, I can go on there and lie down and turn it on, and then it helps ease it up. The sales rep was fine and the delivery team was nice. They set it all up and showed me how to work the remote and the vibrator, and how to bring the head and the foot. I've told everybody about my bed and some of them said they need one too but can't afford it.
I have a lower back problem and poor circulation on my legs so, I wanted one of the Easy Rest beds. The salesperson was nice and she went through every step with it. The delivery went well and it didn’t take them too long. They went through everything. I’ve tried to learn how to use the remote day by day to make sure I’m using it right and I use the head part the most when I’m looking at the TV. I’ve been telling people about it and I told them it’s a monthly thing. They put you in a plan.
Easy Rest's reps were very polite and informative. I’m satisfied. The delivery of our bed went fine. The guys came and the first thing they did was to get rid of the old mattress and get it out of their way. And they brought in their equipment and begin to install it. There was no problem at all. I thought an Easy Rest bed would be helpful to some of my other conditions. It was time to get another mattress, too. I can’t sleep on my back, and that’s what the Easy Rest is made for. It makes me feel more comfortable. Otherwise, you got to adjust it a bit to sleep on the side. I use the headrest and the foot rest on my Easy Rest the most. Other than that, I probably wouldn’t have spent that much money on one again. I would be much better off if it was like a double control. We have a queen bed. But it would still have been better for us if it had been double.
I got an Easy Rest for its comfort and due to the way it’s set up. The sales guy that helped me was outstanding. He was here for quite a while. He showed me all the different models, then I finally decided on which one I wanted to get. Then for size, he wanted to make sure that I wanted to downsize, because I got a large one. He delivered the bed himself. He got the old one out, brought in the new one and got everything set up. He showed me the remote and made sure I knew how to do everything, and showed me all. It shows in the book but he made sure I do exactly all the different things.
I had a good experience with Easy Rest. The sales rep was very nice and wasn't pushy, and most of all, didn't try to make me buy something. She was pleasant to talk to. The delivery team was on time and they gave me an approximate time that they would be there. They were there within that timeframe, and they were very professional about how they did what they did. They were excellent. The bed was adjustable and I sleep better on it. I use the most the headrest, the taking the head up and raising the feet up.
My doctor told me about elevating my legs so I got an Easy Rest bed. The sales representative was a very nice person and he stayed there trying to do the right thing for the company. Also, the delivery team did a great job. They asked me what my concerns were and I told them. The Easy Rest bed is a lot better than my old bed. I like its vibrator and the heat system and with it, my legs don’t swell as much. I had a good experience with Easy Rest and if somebody would ask me about it, I will give the okay on it.
I had five back surgeries and I couldn't lie down in bed. I've had to be propped up and as a result, I was sleeping in my recliner for the last five years. The rep whom I worked with was really kind. He showed up at the door and explained Easy Rest to me. I had asked for information on it through mail and he came and we talked about it. I ended up getting an Easy Rest bed and it’s the best investment I’ve ever made. The delivery guy, Sam, knew what he was doing. He set the bed up and asked me to get on it and set where I wanted it set. He showed me how to do that which was great. Now, I can now go to bed and lie down. I can raise my head and feet up where my legs wouldn't be straight out. I tell my friends what the bed has done for me. It has been wonderful.
An Easy Rest salesman came by and demonstrated their product, then got me convinced to get one. When the delivery team showed up, they did an outstanding job. I've had the bed for two months now and I like it. It's excellent.
Easy Rest looked comfortable and I wanted to get something for myself so I got one. The sales rep was nice but the bed wasn't really what I wanted. I've had my old bed for about 18 years, and my old bed was softer, and this is too firm for me. I wasn't happy with it. But if I was younger, I would probably love it.
The Easy Rest bed is awesome and I made a good deal when I bought it. When the Easy Rest salesman came to my home, we had a good conversation. He was a very nice man, was very knowledgeable about the bed, and explained everything including what the bed does. The delivery of the bed went really well and after the team got it set up, they showed me how to use it. It is very comfortable and I like it. It helps me to sleep too. I also have an apparatus in my legs that is above the bed and it helps the flow of blood to my legs when I raise them up. Then I use the massage feature the most for my lower back. The bed I had before it and which I owned for about four years doesn’t compare at all. I would tell anybody about the Easy Rest bed and they need to get one if they don’t have one yet.
I have a really bad back. I read up about the Easy Rest bed and I decided that might be good for my back. The guys that delivered it were extremely nice and very friendly. I asked them everything that I would need to know and they didn’t hang around that longer. So far, it has been wonderful and I’ve had a tremendous help from it. I love it. It has this little thing that you can adjust and you can have it vibrate. I also have restless legs and the elevation feature helps a lot with that. The Easy Rest is worth the money and I would recommend it to anybody.
The Easy Rest salesperson's presentation made me wanna get a bed from them. Also, I have a bad back and I thought it would be wonderful for my back. It went well with the delivery guys. They did a good job and they explained a lot of things to me. But I noticed that they sent me a bill for 4,000 and something. The rep told me 3,000 and something so, I’m gonna get rid of that right quick. Other than that, I would recommend Easy Rest to any friend.
Easy Rest's rep was a great guy and he explained everything very well. We purchased a bed from them and since then I've found that the Easy Rest mattress is a little firmer. My wife and I ha both have back problems and I was hoping it was gonna help relieve them. However, we haven't noticed a lot of change since getting the bed. Also, the wave system which is supposed to move up and down the bed, through our feet and hips doesn't seem to work. Furthermore, the mattress keeps on sliding off the side of the bed and it doesn't have any kind of support to keep it from sliding. Though it has a foot guard, it doesn't have any guards on the side. Still, I've been raising my head up with it and using the vibration massage feature to soothe my back and improve my blood circulation. I've been happy with my Easy Rest Bed.
I'm not really satisfied with the Easy Rest bed. The bed is not as comfortable as I figured it would be. Those positions that it would be going are not working for me. Then the vibrator is like some guy shaking your chair all over the place. It's not working like it should. Otherwise, my experience was good. The sales representative was really great. He had a good attitude. He was nice, clean and respectful. The delivery was good as well. They came in, set and adjusted it like they should and showed me what needed to be done.
The sales rep was good but I don’t like people sitting at a desk, shoot me a line of bull, then turn around and send me paperwork. They shouldn't give me something then turn around. I like them to be straight and forward. The next one I get, it’s gonna be at my price, and I’m gonna be deciding. I’m gonna set the price and if I can’t get it at that price, I will go somewhere else. Other than that, the delivery team came and did what they were supposed to do. I use mostly Easy Rest's feature to recline the upper part of my body beneath the back and the massage. The Easy Rest is a better bed than the one I previously owned.
Prior to my Easy Rest bed, I had a bed that went up and down. However, it was higher and the lower Easy Rest bed was easier to get into. I also liked the vibrating feature it offered so I got one. The rep whom I worked with was very helpful and answered all the questions I had. She was very knowledgeable and it was a fantastic experience. Thereafter, a couple of young guys came and set the bed up. Other people should get an Easy Rest if they can afford it.
I’m a disabled person with a bad back and a bad hip, and I needed something like an Easy Rest bed. The sales rep was good, although I wasn’t informed of all the taxes that were gonna be added on. There was a lot of hidden fees that weren’t explained upfront and it was a big surprise to me because the rep's sales were perfect, otherwise, he wouldn’t have been able to sell me the bed. The salesman didn’t do anything wrong other than to sell the bed, but the hidden fees should have been laid out earlier, and that was the only thing I disliked about the whole process. I wanted the bed because I liked it, but I don't like the fact that if they could do that to me, they could do it to a whole lot of elderly people who are much older than me.
Getting my Easy Rest bed was a great decision on my part and their reps made it so easy for me to do that. I liked the rep whom I dealt with a lot and I wish he'd come and visit me more to be a friend. My husband kind of pulled the hair out to them when he found out how much it was but I told him not to worry about it and that I would take care of it. The delivery team was very polite and did their job. The Easy Rest bed is very plushy. I also like the idea that I can vibrate it. If I wanna read, I can keep the head part up to get to a comfortable position. However, it's a really heavy bed and I'm planning to put some gliders underneath so I can get behind it. Nevertheless, the bed has been awesome.
My back hurts and I got a few physical problems. I bought an Easy Rest bed and it’s better than my old bed. I’m able to lift up my feet on it and when I watch the TV, I could pull up the back to sit more comfortably. But I'm not happy with their sales rep. We discussed the price when he came and I really didn’t wanna get it because I live off social security and my disability. Then I was convinced and was given a final price, which was about $3,600. I kept asking if this was all I am liable for and he said that this was all I'm gonna be paying for the bed. It was $100 per month, so I gave it a try.
Easy Rest sent me a card for a free bed and I sent it back to them. I didn’t get a free one, but they sent somebody to come over and he sold the bed to me. I told him I have rotator cuff shoulders and that I have some trouble trying to walk and my knees hurt sometimes. He had good knowledge and he said that the vibrator feature was gonna help me. I got one and the delivery team who brought it was fine.
My husband was having some trouble sleeping with his back on the mattress we had, so we decided to go ahead, get an Easy Rest bed, and see how that would work. Our sales representative, Ron, was really great and very personable. He was sold on the bed, and when you're sold yourself, it's easier to sell to someone else. He was also the most helpful in all areas and he saw things that we didn’t see that would help us with. Our biggest problem was the date of delivery. When their team first said they were gonna come, we were gonna be out of town, so we had to change dates on that. But outside of that, the delivery went fine. The two gentlemen who set the bed up did a very good job. They also talked to us about the different things that were on it and how to use it.
In terms of sales, the reps were aggressive, but they lowered the price two or three times. I told them the high interest rate is ridiculous and I didn't like it, so I had someone else to give me a loan that was much more acceptable. Occasionally, I raise the bed up while watching TV, but health-wise, I depend on the VA and another personal doctor. All in all, the Easy Rest bed has some flexibility on it (i.e., lifting, raising) and the heating pad is comforting, which I use it most of the time.
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