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Cheswick Manor mattresses are owned by Mattress Tech enterprises, which also makes brands like BodyTeck, SpinalTech, and other low price mattresses sold mainly at Mattress Warehouse locations. They focus on hybrid and innerspring coil mattresses at a very affordable pricepoint. Most folks love their Cheswick Manor mattresses at first, but some had issues with durability.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Hästens in this match up!
Cheswick Manor: 7.3/10
Cheswick Manor: 7.3/10
Cheswick Manor: 7.4/10
No Back Pain:
Cheswick Manor: 7.3/10
Cheswick Manor: $529-$1259
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Getting a firm understanding of sleeper reviews can be a relief. Unfortunately, sleepers don't always feel great about these mattresses. Some report being comfy, but there are some who have had bad experiences. If you are thinking about buying, make sure to get more details about the mattress below.
Some customers describe feeling good support in these mattresses, but others have had complaints about the support lasting. For those that are heavier or require more support because of achy backs, do some added research before purchasing.
There are mixed signals about edge support on these mattresses. Some find these mattresses to have even support, but others had issues with sagginess towards the sides.
Mattresses that last a long a time are great, but not always easy to find. These mattresses are not reviewed highly by customers when it comes to durability. That said, some sleepers may discover their mattresses lasts more than a decade, while other mattresses may only last a couple years. If you are bigger in body type, take a look at the reviews before purchasing.
Each of us need to survey the customer reviews before we invest in a pricy product. However, it isn't that simple trying to condense the most important parts after browsing a bunch of brands. Based on recent customer reviews and overall sentiment about these mattresses, customers rate them better than average. However, some were not as pleased Make sure to read on for added specifics.
A supportive mattress is important to all, but especially important for back and stomach sleepers. Also, deeper support that keeps the spine aligned with the rest of the body is an essential trait for side sleepers. These mattresses offer a good amount of support, above average overall. However, others had issues with the support so if you have a heavier body type, make sure to review the specifications.
Most agree with the edge support of these mattresses. But, some heavier customers may experience some dipping close to the edges.
A mattress that is good for durability can save you a lot of money and headaches. But, as companies focus more on making money, everything from clothes to bedding degrades faster. These mattresses get mixed feedback from customers on durability. Each mattress is different in how it affects you individually and may feel comfortable for you for years, but others have reported not being so lucky. Make sure to read some of the customer reviews before purchasing.
Previously visited MW stores in Chantilly and Leesburg with less than pleasant experience in both locations thanks to pushy sales guys. But the Fairfax store was a very different experience. The new manager was cordial and not pushy. He offered to give us information on the different types of mattresses and what he opined about each, without pushing us to buy anything. He even stayed 30 minutes beyond closing time with patience even though we had not expressed any desire to purchase same day. In the end we decided to go ahead and purchase Cheswick Manor Brentwood Extra firm mattress and he offered us an excellent deal. Delivery and setup was also great, prompt as promised and bed was setup very quickly & efficiently. The mattress is awesome, no complaints. Pleasure doing business here!View More Reviews
We recently decided to replace our mattress set and went to a few mattress stores in the local area. As soon as we entered this Mattress Warehouse, we were greeted by the store manager, Tia, who was very friendly and professional. She recommended we use the electronic technology in the store to determine which mattress would be a good fit for us. After reviewing our data, she recommended a few products, and we chose the Cheswick Manor Wellington, which as we learned is a Mattress Warehouse brand and several hundred dollars cheaper than bigger brand names. She was very patient as we tried the mattress for several minutes, and we were very pleased with the comfort of the bed. We also met the store owner, who was very helpful and answered all our questions to our satisfaction. The mattress and base were delivered on time and the delivery personnel were very careful and professional. We recommend anyone looking for a stress-free mattress shopping experience to check out this store!
Poor service all the way across the board. My husband and I have been shopping around for an upgrade to our current queen size mattress. Our first visit to Mattress Warehouse, we were greeted by pleasant customer service. We did the sleep test to figure out what mattresses were best suited for us. We found one bed that we liked and decided to go with it. The brand was Cheswick Manor and the bed was the Abbington. Upon delivery, the appearance was different. When we laid on it, the mattress was firm when we ordered a soft. The appearance was alarming, and I called to report the wrong bed was delivered. Mattress Warehouse explained that they did change the appearance and I was told it was the correct bed. My husband drove to the store to set up a date when the bed could be picked up, because it was still not the bed we purchased. The store said they could not help us and gave us a phone number to customer service. They did explain that it would cost us $200 handling fee when the bed was picked up, but we have to wait 30 days. Overall, this has been a terrible experience and I would not recommend Mattress Warehouse or the Company Cheswick Manor. In the beginning, we would have been ok with just switching out the wrong bed for the right one. Unfortunately, with the staff in the store playing the blame game and blowing us off, we prefer to NOT do business with them. As soon as I receive an update on my bed, I will update here.
This review is no reflection on the store and especially Barbara our very professional sales person. I am only writing a review because there were none on line for Cheswick Manor mattresses. I googled and googled but there were no reviews. My gut instinct was not to purchase it but the store offered another $200 off. We purchased the Wellington (total $999) in a queen and I am very disappointed. It feels so hard as if I am lying on an ironing board. I believe it is the foundation that squeaks when my husband gets in and out of bed that wakes me up. It is so cheaply made, you can feel the cardboard with your hand under the fabric. They sent a second foundation out but they are both the same-cheap.
My mattress lasted about six months before the padding became unusable
It had been a ridiculously many years since I bought a new mattress and I was so excited to finally ditch my decrepit bed and get something brand-new and with much newer support technology. Especially since I've been having back pain for as long as I can remember now, and I figured that a new mattress would probably help! The first night was wonderful, and my back did seem to feel better! LITERALLY after the first day--or two at most--I started noticing my body impression. Which seemed odd. Well, it got worse from there. The support erodes after mere DAYS. This thing is supposed to last for a decade? HOW? The warranty says that they'll replace if it sags two inches or more. Well that's not what's happening, and the pillow top fluffs up (i.e. if you lay a yard stick across it, you don’t see much dip), but the problem is that there's no support once you put any weight there! It is a disaster and I've wasted hundreds of dollars on this thing.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.