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Cheswick Manor mattresses are owned by Mattress Tech enterprises, which also makes brands like BodyTeck, SpinalTech, and other low price mattresses sold mainly at Mattress Warehouse locations. They focus on hybrid and innerspring coil mattresses at a very affordable pricepoint. Most folks love their Cheswick Manor mattresses at first, but some had issues with durability.
Diamond mattress is a family run mattress company that has been in operation since 1946. Their big differentiator is that they actually make their own pocket coils and process their own memory foam. This is a bit different than many mid-tier mattress companies that outsource their manufacturing. Their specialty is pocket coil and innerspring mattresses, though they also build memory foam mattresses as well. Most customers like their Diamond mattresses, but there were some that had issues with durability and initial feel.
Based on our aggregated reviews and our scoring method, we recommend Diamond in this match up!
See Our Full Review of Diamond
Cheswick Manor: 7.3/10
Cheswick Manor: 7.3/10
Cheswick Manor: 7.4/10
No Back Pain:
Cheswick Manor: 7.3/10
Cheswick Manor: $529-$1259
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There is some negative input from sleepers about these mattresses. Some sleepers report feeling satisfaction with their new bed, but others not so much. Due to this, it is more difficult to predict whether one will work flawlessly for you. Read on below to learn more and to hear from customers to see if one will work for you.
Some customers don't like the kind of support these mattresses provide. Though most find these mattresses comfortable initally, if you have a heavier body type, do some added dilligence before purchasing.
For those that are looking for quality and long-life edge support, some describe these mattresses as having lacking edge support over the short term.
These mattresses may not be as durable as you would hope after buying. Some folks describe issues with feel and longevity over a short horizon. If you are shopping for a mattress with lasting support but are also are larger than average person, these mattresses may provide good comfort initially, but take a look at the reviews before buying.
Researching customer satisfaction is a perfect way to narrow down your search. Overall, sleepers feel mixed emotions when it comes to these mattresses. Some were entirely satisfied with these mattresses, but others couldn't get comfortable. Read on to figure out if they will work for you.
Being supported by your mattress is intrinsic to having a good night's sleep. These mattresses are generally rated well at the beginning, but there are folks that felt the support wasn't great long term. Check out the mattress specifications to make sure that it fits your body type.
Many look for good edge support as a way to be comfortable getting in and out of bed. Most folks find that these mattresses have okay edge support, but some may experience dips.
Bowling Ball & Density Tests
In tests that measure the density and supportiveness of the mattresses, support is initially even throughout the mattress. Some reviewers, though, have described issues with support issues over time.
Mattresses may not last as long as they used to. Finding a mattress that lasts over 15 years is hard to find. That said, finding a long-living and comfortable mattress can save you thousands. Sadly, these mattresses have mixed ratings when it comes to durability. Some customers report no problems, but others have issues with the durability over a shorter horizon than average.
Previously visited MW stores in Chantilly and Leesburg with less than pleasant experience in both locations thanks to pushy sales guys. But the Fairfax store was a very different experience. The new manager was cordial and not pushy. He offered to give us information on the different types of mattresses and what he opined about each, without pushing us to buy anything. He even stayed 30 minutes beyond closing time with patience even though we had not expressed any desire to purchase same day. In the end we decided to go ahead and purchase Cheswick Manor Brentwood Extra firm mattress and he offered us an excellent deal. Delivery and setup was also great, prompt as promised and bed was setup very quickly & efficiently. The mattress is awesome, no complaints. Pleasure doing business here!View More Reviews
We recently decided to replace our mattress set and went to a few mattress stores in the local area. As soon as we entered this Mattress Warehouse, we were greeted by the store manager, Tia, who was very friendly and professional. She recommended we use the electronic technology in the store to determine which mattress would be a good fit for us. After reviewing our data, she recommended a few products, and we chose the Cheswick Manor Wellington, which as we learned is a Mattress Warehouse brand and several hundred dollars cheaper than bigger brand names. She was very patient as we tried the mattress for several minutes, and we were very pleased with the comfort of the bed. We also met the store owner, who was very helpful and answered all our questions to our satisfaction. The mattress and base were delivered on time and the delivery personnel were very careful and professional. We recommend anyone looking for a stress-free mattress shopping experience to check out this store!
Poor service all the way across the board. My husband and I have been shopping around for an upgrade to our current queen size mattress. Our first visit to Mattress Warehouse, we were greeted by pleasant customer service. We did the sleep test to figure out what mattresses were best suited for us. We found one bed that we liked and decided to go with it. The brand was Cheswick Manor and the bed was the Abbington. Upon delivery, the appearance was different. When we laid on it, the mattress was firm when we ordered a soft. The appearance was alarming, and I called to report the wrong bed was delivered. Mattress Warehouse explained that they did change the appearance and I was told it was the correct bed. My husband drove to the store to set up a date when the bed could be picked up, because it was still not the bed we purchased. The store said they could not help us and gave us a phone number to customer service. They did explain that it would cost us $200 handling fee when the bed was picked up, but we have to wait 30 days. Overall, this has been a terrible experience and I would not recommend Mattress Warehouse or the Company Cheswick Manor. In the beginning, we would have been ok with just switching out the wrong bed for the right one. Unfortunately, with the staff in the store playing the blame game and blowing us off, we prefer to NOT do business with them. As soon as I receive an update on my bed, I will update here.
This review is no reflection on the store and especially Barbara our very professional sales person. I am only writing a review because there were none on line for Cheswick Manor mattresses. I googled and googled but there were no reviews. My gut instinct was not to purchase it but the store offered another $200 off. We purchased the Wellington (total $999) in a queen and I am very disappointed. It feels so hard as if I am lying on an ironing board. I believe it is the foundation that squeaks when my husband gets in and out of bed that wakes me up. It is so cheaply made, you can feel the cardboard with your hand under the fabric. They sent a second foundation out but they are both the same-cheap.
My mattress lasted about six months before the padding became unusable
It had been a ridiculously many years since I bought a new mattress and I was so excited to finally ditch my decrepit bed and get something brand-new and with much newer support technology. Especially since I've been having back pain for as long as I can remember now, and I figured that a new mattress would probably help! The first night was wonderful, and my back did seem to feel better! LITERALLY after the first day--or two at most--I started noticing my body impression. Which seemed odd. Well, it got worse from there. The support erodes after mere DAYS. This thing is supposed to last for a decade? HOW? The warranty says that they'll replace if it sags two inches or more. Well that's not what's happening, and the pillow top fluffs up (i.e. if you lay a yard stick across it, you don’t see much dip), but the problem is that there's no support once you put any weight there! It is a disaster and I've wasted hundreds of dollars on this thing.
Not as good quality as I was expecting, but you get what you pay for.View More Reviews
I can't complain about this bed -- I am really happy with it and it feels comfortable to me. The only annoyance was that the shipping was late getting to me.
I've had a diamond for a couple years and it is definitely an okay bed. My hubby likes it more than I do. I want something more luxurious.
My last three beds are diamond beds. Their longevity isn't as good anymore, but I still love their products and stand by them as a good bed!
My bed started falling apart after only 3 months. It feels as if you are sleeping in a valley 10'' deep. We are not heavy people. After 9 months on the bed, we couldn't take it anymore.
We had two prior Diamond mattresses that we loved so we thought that we should get a third. We finally found a place with one and that is when the problems started. After only a month, it started to sag. It was like sleeping in a gutter. I called and they sent an inspector who said it was a 7/8 sag, which is within the normal range. The problem was when you get on it, it sags way worse. Sure, I am 200lbs and 6 foot, but my wife is the only 100lbs and the same thing was happening to her!
Purchased the Ethos latex mattress 6 months ago. At first it seemed comfortable, but after 2 months we couldn't sleep on it. We rotated it but nothing helped. Every morning I woke up in terrible back pain. Then I found out that the latex wasn't even latex. 80% polyurethane foam, 6% rayon & 14% latex! This seems like blatant fraud to me as this was very expensive and we thought we were buying pure latex. Very dissappointing.
I love soft beds and this one cradles me into a cocoon every night. I absolutey love the way it feels and think it is perfect if someone loves soft mattresses.
Maybe it is too soft for me because I feel like it is taking my body some getting used to. But the materials seem to be high quality so I am hoping that my body adjusts.
Just doesn't feel right for me. Luckily I was able to send it back right away and the customer service was good.
I am finally sleeping through the night again. I had an awful spring mattress and so happy that I opted to get a new latex bed.
I have purchased four mattresses from them over the years and am getting ready to purchase a new one. Not that the others need replacing, they are still in great shape, they were left behind in a move unfortunately. Dollar for dollar you won't find a better mattress anywhere. They are incredibly fast as well.
HORRIBLE place. I called and spoke with a salesman 2 days before I went in because their store is about an hour away from where I live. I told them exactly what I needed (I needed a custom mattress for my RV). They gave me prices of 2 different mattresses and explained to me the difference. I thought the prices were fair so I showed up and Nick was completely unprofessional. When I told him which bed I was most interested in he quoted me a price almost $250 higher than what I was told just 2 days before. He told me that whoever told me that does not know what they are talking about and he was sorry. I told him sorry does not pay for my gas to get down here. Sorry does give me back the time that I lost. Again he said he was sorry and there was nothing he could do. I even had proof of the prices I was given. When I told him I was going to take my business elsewhere he said "you think you can find a custom mattress for cheaper". I told him I know I can. Later that same day I bought a custom RV mattress 60x72 for $400 including taxes. Plus the mattress I purchased elsewhere was softer, had thicker memory foam, included a cool gel memory foam and had a better warranty. Stay away from these guys. They have no clue what customer service is. The first guy I spoke with on the phone was great but when you get there it is a completely different story. They will jack up the prices at least 35%. Trust me there are better options out there for a custom mattress or a regular sized mattress. You would think getting it directly from the factory would be cheaper but that is definitely NOT the case here.
Don't waste your money on this product they won't stand behind it when it counts. I bought this mattress because the sales person told me they would back this product if there were any problems. Well five years into a twenty five year warranty the side seams have pulled apart and the memory foam has failed badly. they sent out a contracted inspector who;s only job is to deny claims not provide the customer with quality service. Save your hard earned money and buy anything else !
They aren't so helpful with a warranty unless you live there. Don't buy these mattresses outside of Utah because they will tell you to send the mattress to them at your cost THEN they will determine if it qualifies under the warranty and they will "fix it". Then you pay to ship it back to your home, even if it falls under their scope of warranty. Bad customer service!
I've bought over 20 mattresses through the years and my uncle bought hundreds. Ernie is the greatest. Can't believe how he can hoist a mattress on his back and carry it. Hope you are well!
I went here as a kid, the owner is a great guy. The location is the best
I have owned the Ethos – Tranquility Luxury Medium Mattress (Approx. value $2800). Have been very satisfied with the mattress for around 3-4 years. Even though I have owned this mattress since October of 2014. The mattress was delivered to my Southern California residence in Santa Clarita. During the 1st year of purchase. I have only slept on this mattress once or twice for every 60 to 90 day period, It was not until September of 2015, when I have fully moved back from my Northern California address did I sleep on this mattress on a daily basis. So I have really had a good 3-4 year comfort experience before the mattress started to show the deformity. This deformity has resulted in not being able to sleep on my side of the bed due to the sagging of 1.5 to 2.5 inches over approximately 25% of the mattress. This uneven sagging is observable without the need for anyone to sit or even lean on the mattress. About 4 weeks ago I have contacted the reseller from whom I have purchased this mattress and was given the manufacturer contact information. I contacted Diamond Mattress and was required to submit photos and fax over a warranty claim form. Diamond required to send over an inspector to document and process the warranty claim. Diamond Inspector showed up on April 10, 2019 and took more photos and was able to determine that the deformity maybe corrected by replacing the broken bed foundation. The bed foundation was purchased along with the mattress as supplied from the reseller which happens to be original Diamond Mattress foundation. Additionally, when inspecting the mattress the Diamond inspector was able to expose 8-10 inch tear in the mattress stitching (not related to the foundation issue) which was only observable upon turning the mattress bottom up. The inspector said that Diamond Mattress will contact us within a week. On April 18, we heard back from Diamond and were told that even though the warranty would cover the mattress for 10 years, the mattress foundation would not be covered? Asked about the tear in the mattress and he said something along the lines 'we should have reported this issue upon purchase'? I am speechless as to the lack of common sense of that statement with which the Diamond representative insulted our intelligence. How can the Diamond representative assert that the tear in the mattress was already there upon the time the mattress was purchased and delivered? And assuming that was correct, where is the quality control in releasing and shipping a defective mattress and foundation to a consumer? And how many consumers are likely to flip the mattress on its back looking for such a defect? The mattress warranty states that it may be void if the wrong type of foundation is used. However, even when Diamond has supplied their own foundation, Diamond Mattress would not honor their warranty. My experience has demonstrated that Diamond Mattress Warranty is a lie. Diamond should have stood by their product and I should have been provided with a non-defective foundation for this very expensive mattress set. Bottom line close to $2800 investment in this mattress set which is really only worth to me less than $1000. Effectively, when I have purchased the Diamond Mattress product, I have lost close to $2000. My recommendation to anyone who does not want to go through a similar experience D o N o t B u y a D i a m o n d M a t t r e s s
I purchased a Diamond mattress (Spinal Comfort) and paid more than I would have because of the 'Forever Warranty' feature sold me. I recently filed a claim because the upper portion (pillow top) is sagging. Diamond Mattress sent Integrated Bedding Group and reported 3/4" depressions on both sides, left and right, and the top left has shifted outward 2" in a 64" long area. The report also includes a faint yellow 30" stain. This was a pee stain from my baby. John, Diamond Mattress Warranty, said the stain voids my warranty. I explained it is a faint stain on the right side and the pillow top of the mattress is sagging on the left with a length of 64". This does not make sense. There is definitely a defect in materials and/or workmanship. FOREVER WARRANTY IS NOT TRUE. DO NOT FALL FOR THIS FEATURE.
I bought a Diamond Sleep Princess Pillow Top Mattress last Fall and was really looking forward to finally getting a good night's sleep. I got it home and set up and while it was ok at first, within the first three months it started sagging in the middle and has only gotten worse. Maybe I should've chosen a slightly firmer mattress, but all I know is for the money I paid, I'm very disappointed in the quality of this mattress and will never buy this brand again.
i purchase one mattres from aziz&sons ichra but after one month matress complain start but no boday help me if any one hear my voice so plz resolve my issue company and dealer not copreat with me pathetic quality and pethetic customer service from company side and dealer side i waste money purchase diamond foam
The first year we were happy, after 2 years the mattress is HORRIBLE. I would avoid buying a mattress from them again
SO SO SO disappointed in the futon mattress we purchased along with a futon frame- which is just o.k. But I specifically ordered the highest end mattress thinking it would be the best quality. I wouldnt take this for FREE- Sagging, lumpy, cant hardley sit on this let alone sleep on it. We paid a lot of $ for this set and if there was a way to return and get my money back I WOULD in a heartbeat. Lets see if anyone responds.
A special thank you to Todd Riecke and Patrick Wolf for going above and beyond to make things right for my husband and I. We purchased a bed from a local retailer and they ordered the wrong bed. The local retailer after many calls back and forth refused to do anything about it. I called the company and talked to Patrick Wolf and between him and Todd, we had the correct mattress delivered to us within a week and a half. We love the plush copper infused bed. I can't rate them high enough for quality and service.