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Charles P Rogers has been making bedding since 1855 with the goal of making the finest beds. They still have their location in New York City and also ship their bedding nationwide. Overall, they specialize in offering hand crafted mattresses, frames, and beds. Their mattresses are focused on hybrid mattresses featuring latex comfort foam and pocketed coil support systems. With thick layers, they have good ratings when it comes to initial comfort, but some had issues with durability over time.
Tomorrow is liquidating as of May 2019 and may have no more inventory. Tomorrow is an innovative factory-direct sleep company offering a variety of sleep products like an impressive sleep tracker, adjustable base, pillows, sheets, comforters, and more. Their extremely comfortable hybrid and all-foam mattress is built with generations of expertise and data from Serta Simmons and has higher value materials at a lower price than many competitors in the market. With impeccable customer satisfaction scores, this brand is a market leader to love!
Based on our aggregated reviews and our scoring method, we recommend Charles P Rogers in this match up!
See Our Full Review of Charles P Rogers
Charles P Rogers: 8.1/10
Charles P Rogers: 8/10
Charles P Rogers: 8.1/10
No Back Pain:
Charles P Rogers: 8.1/10
Charles P Rogers: $899-$2999
Charles P Rogers:
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Customer reviews are sometimes hard to make sense of -- especially with all of the noise in the industry. Customers, sadly, don't give these mattresses as high reception as others in the industry. There are still folks that love their mattresses, but there are many others with complaints. Research more below to learn about the specifics of the mattresses.
Mattress supportiveness is an important factor for everyone -- especially stomach and back sleepers. Side sleepers also need deeper support and a responsive mattress for their hips and shoulders. These mattresses offer sleepers above average support. However, others had problems with the support so if you have a heavy build, make sure to dig into the specifications.
Most feel comfortable with the edge support of these mattresses. Some, however, had some complaints about the support.
Mattresses with good durability last between 7 and 12 years based on the materials. Foam mattresses are less durable, while mattresses with springs tend to last longer if they are well made. However, mattresses of any kind that don't offer good durability will start sagging quicker especially for larger sleepers. Sleepers have mixed things to say about these mattresses. Some find them to be fine when it comes to durability, but others have had issues.
It can be confusing figuring out which mattresses really have good customer satisfaction -- like reviewers that don't mesh with you on body type or sleeping position. However, it can be greatly informative to understand what reviewers are saying about brands across the net. These mattresses get some of the highest marks from customers for overall comfort.
Support is absolutely essential for great mattress brands, and these mattresses provide good, deep support for sleepers. Sometimes reviewers mean supportive as firm, but medium and soft mattresses can offer deep support too. The most important part about support is if a mattress provides a healthy spine alignment. These mattresses will align the spine.
Do you want a mattress that provides a comfortable ledge to sit on? These mattresses are great at providing a comfortable seating ledge on the edge of the mattress.
Bowling Ball & Density Tests
Many folks like to measure mattresses by the bowling ball test, which shows the mattress firmness. The most important part of this test is whether the dip is consistent and ideal for your body shape. These mattresses provide good density across the mattress for those that are looking for a comfortable and supportive sleep.
All sleepers want a bed that supports them forever and be cozy for decades. Unfortunately, some mattresses exasperate customers by failing quickly. However, these mattresses are true winners when it comes to providing lasting comfort. Customer feedback is very positive overall. These mattresses should offer a good life of up to 12 years or longer based on the great feedback.
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We recently ordered the solide bed, and it came in the mail a few days ago However, after setting up the entire frame, we realized that the platforms were missing. Consequently, we had to move the frame out of the bedroom and our old bed back in.View More Reviews
The delivery was well done, courteous, and on time. We bought the tiger mahogany Hampton king bed with white leather headboard and the PowerCore 7000. My husband and I assembled the bed. We were pleasantly surprised, every screw, washer and parts were all included. It took a few hours, the bed is well made, solid, and every part fit together perfectly. It looks beautiful. Very happy with our experience but we have not slept on the bed, waiting for the new carpet's off gassing to dissipate. No off gassing from the bed/mattress though. I spent three months researching bed construction and mattresses, including reading the Old Bed Guy blog. I concluded this was the best available for the money. My husband who was initially sceptical of buying online, sight unseen, is sold! My only issue was I wished the bed was a available in expresso without an extra $250.
kind customer service, smooth delivery and extremely happy with our choice 6 months in( st regis pulse latex)
Great mattress, great customer service at the New York site. Word on the street is that buying a mattress takes a lot of time, energy, and choices between seemingly endless mattress choices. I found this brand while researching mattresses online. I wanted something firm, and based on reviews, as well as more formal reviews by Consumer Reports, I felt like the Charles Parker 5000 was going to be the one. My partner and I went to the show room, met with a super sales guy, very 'no pressure' which I like, and tried it out. 20 minutes later, we had purchased the mattress, set up our delivery time and we're all set for sleeping in a king sized mattress. Delivery was smooth, no issues. Our first night of sleep was good,a month later, it was excellent. The mattress is firm to very firm, and it took a moment to get used to it from our older, worn in, mattress. She sleeps on her side, and I sleep on my back. Both of us get a great night rest. Both of us get up at different times; motion from one partner makes no impact to your sleep mate. We love it!
ISSUE #1: When I made the order, I received an email confirmation. However, I also received an email saying that they charged me 20%. I wasn't sure why. Maybe that's posted on their website somewhere but I didn't see it. So I emailed them to ask why and they emailed right back to let me know they hold a 20% deposit. Good to know. An explanation would be good to have somewhere, like in the email confirmation.
Other than a fairly long wait for delivery our bed was extremely well packaged and arrived with no damage at all. The delivery crew were very polite and helpful. Everything was there and putting the bed together was easy. We are very happy with the finished product.
After a conversation with a phone representative, we ordered the memory foam version of this mattress. This turned out to be a mistake for me, as the heat retention of the memory foam kept me from sleeping well, even after 45-60 days.. The underlying mattress was excellent, however. The pulse latex would have been the right choice for us. To be honest, I'd raised this issue of heat retention with the representative and wished that he'd thought to steer us to the pulse latex initially. I knew we could exchange, but I hadn't been told that there would be a $375 charge for the exchange in addition to the price difference. So this was a disappointment. But we now have the pulse latex version and it's marvelous. Both versions are great unless, like me, you are sensitive to the heat retention of the memory foam. We sleep much better with the new mattress. I highly recommend it.
Earlier this year I purchased the Fairnoble Sleigh Platform Bed - beautiful quality and craftsmanship. I shopped around a number of other local vendors to find the right mattress. I was fortunate to find the St Regis on sale at Charles P Rogers. After reading positive independent reviews, I decided to give it a try - taking a chance ordering online. I love this mattress! The quality is excellent, and it is the perfect balance of firmness with a cushion-y upper layer. I highly recommend not only these products, but also must say that my experience with the Charles P Rogers company has been completely satisfying. I would not hesitate to refer potential buyers, or to purchase again from them in the future.
I love love my st Regis , Im so happy to have purchased this mattress, I sleep fabulous, this is so comfortable,worth every penny, I also purchased an encasement so my Mattress is protected , very comfortable feels fabulous
The mattress was double wrapped when it arrived in perfect condition. We have used it a month now and are resting comfortably after sleeping on a 15 years old mattress with lumps and indentations. Excellent buy. Thank you for the free shipping!
Very pleased with the St. Regis Queen Pulse Latex Mattress. My husband recently had back surgery and this mattress works for him. I have some arthritis issues and it works for me. Very pleased with the order process and delivery. Mattress was delivered to the bedroom, unwrapped, and trash removed by the delivery team. Because we are several states away, delivery took a few weeks. The only thing that would have made it better was to get the mattress sooner!
We like this mattress very much and would readily recommend it to friends or family. It is 'firm' the way we like our mattresses. We researched mattresses online and with Consumer Reports and choose this mattress. We just ordered another mattress, a king size, for our master bedroom because of the quality of this mattress. The mattress is soundless when you shift your position in bed.
I was extremely impressed by Charles Rogers from beginning to end. I wanted to place an order and emailed with a question at a time that I knew was afterhours for their customer service department - and yet someone got back to me almost immediately to answer my question and encourage me to place my order because the New Year's sale was ending the following day. Delivery was easy, the guys brought it all the way in, unwrapped it and set it up. The mattress is good quality. As is, it was a little too hard for me - I wish that the pillowtop was just a bit more plush so you get the feeling of luxuriousness as you sink into it. But I got it closer by buying a mattress cover with an additional pillowtop. Absolute perfection? Maybe not, but darn close! Full disclosure that I am a side sleeper and am thin, so boney, hence the need for softness. All in all, I am very happy with the quality and customer service for the price.
My entire experience with Charles P. Rogers was excellent. I love the fact that they have this old school showroom. Everyone I dealt with when visiting the showroom was extremely helpful and good natured. I went with a platform bed and the St. Regis mattress. I rent my guest room out on Air BnB and it surprised me how many of the guests report to me and in reviews that this is the most comfortable mattress they've slept on. I occasionally sleep on it myself between guest visits. It's cushy yet firm. The entire experience couldn't have been better. Expect my current guest from Seattle to reach out and order the mattress soon. He loves it as well! And how cool that this company has been in business since 1855! They must be doing something right.
If you want an ultra comfortable mattress with top level construction and absolutely no toxic outgassing and odor, this is THE mattress to buy. We had some horrible experiences trying brands such as Simmons (horrible odor that didn't dissipate even over a month) and Satva (no odor but really inferior construction, uncomfortable, and they offered me a $400 refund to take down negative reviews). But, eventually we found CP Rogers. Wish that had happened sooner, but so glad that, ultimately, it did. We've been to the showroom and factory in NJ, and there's no chemical odor whatsover on the shop floor. And sleeping on the 9000 is incredible --something to look forward to at the end of the day.
The estate 9000 is a beautiful mattress and very heavy. In discussing our needs with the rep, we decided on the 9000 although it is difficult to know which mattress would ultimately be best by simply talking to someone, without laying on the bed. We have no regrets in buying the 9000 but will say that it was a bit too firm and I added a memory foam pad to soften it. We sleep well on it and have high hopes that it will last for many years as it is a quality mattress.
I had been sleeping on an old, heavy, top-of-the-line, outrageously expensive Kluft before and had enjoyed it for many years -- but all good things come to an end eventually, In 2016 I tried the top two versions of the Saatva mattress, but sent them back: they simply were not solid enough for me. Then I slept on the 2016 version of the Charles P. Rogers Powercore Estate 9000 -- a great improvement over the Saatvas, but it felt a little hard to my aging body. The new version of this bed, however,. with the "latex comfort select cassette" system as a top layer, is just perfect for me. I absolutely love it. The delivery guys they use are terrific, too. Happy end of story.
Everything went smoothly. Delivery was EARLY! Guys really nice. I recommend this company to anyone. Howard A. is great, last of the great retail consultants. Wish there were more like him.
Great experience. I have five beds from CPR and they are all wonderfully comfortable. Delivery was quick and painless, and they got everything set up for me.
I went into this store a couple of times before making a decision on my purchase. I was approached by Sean, super friendly and very helpful in my final decision to make the purchase. Sean made several recommendations for me after I realized the bed I wanted was too large for the space I have. I ended up purchasing the Alana platform bed in tiger wood with four rolling drawers that easily glide from under the bed. Delivery was easy, fast and having paid a little extra for assembly was seamless. Happy, satisfied and well rested .
I was tasked with assisting my parents with replacing their mattress set; my father consulted Consumer Reports and wanted the highly recommended Powercore Estate 5000 mattress and low profile foundation in order to lower the overall profile of their bed for ease of use. The very fabulous sales rep Tina spoke with me by chat at length and answered all of my questions and assured me of the very specific dimensions that we required. We were also in a bind for fast delivery because of an impending discharge from a rehab facility and Tina worked her magic and got us white glove delivery service within 5 business days, which is not at all standard. Thank you to Tina for her superb service and communication which facilitated our ability to get this highly rated and high quality mattress in place in time for my family's needs.
Great night sleep!!!! My wife and I were long overdue for a new mattress. The old one lasted us for quite some time. Choosing a new mattress was a research project that went on for a couple of months. After looking at local stores, online shops and trying everything out there I stumbled upon Charles P Rogers. Never heard of them but their reputation seemed very favorable in the reviews I've read. Not that many reviews of people who didn't like the mattress, so I thought I would give it a shot. I live in NY so going to the store was easy to do. I went in and was immediately greeted with a polite, sincere and knowledgeable sales person. I've been to a number of chain mattress stores so I was ready for the talk-up of how great the mattresses are. I told her my needs and she had me lie on a 9000 series. It felt great - not a back sleeper but this felt good on my back. I then moved down to the 7000 series and within a minute my back started to hurt. Went back to the 9000 series and again no pain. This is a first - comfortable on my back. After so many stores I was convinced this was for me. I like its not an all foam mattress which I read many mixed reviews on. The real test now was to get my wife to buy into this mattress as well. She visited the other store in NY and also like the mattress but she is not as picky as I am. I ordered it, along with the foundation, sheets, and removal service of the old mattress. Delivery crew were top-notch. Had to deliver in the pouring rain and were careful coming in, making sure everything stayed dry cleaning up after they left. This was truly white-glove service. After a week sleeping on this mattress, I think my wife raves about it more than I do. Telling everyone how good it feels and make comments that it should be in a commercial if they made any. Overall, store was great, reps were great, delivery was great and the sleep is great. I even find myself on my back in the morning - something that never happened with the old mattress due to the sag. Really pleased. No regrets. Any future mattress purchase will always be a CPR.
The sales person was lovely, knowledgeable and informative. She helped us pick the proper mattress for us. After a mix-up with delivery time, which Customer Service rectified the same day - arranging for delivery after their normal hours - our mattress was delivered. It is so comfortable! I've had the best rest I've had in a long while. (Previous was a Sleep Number - which was horrible!) I'd recommend a Charles P Rodgers mattress.
We purchased a king St. Regis Pulse Mattress and a king Barcelona platform bed in tiger mahogany, as well as some bedding. We absolutely love everything. The mattress is so comfortable and the tiger mahogany platform bed is true to the picture on line. It's a beautiful bed. I also can't speak highly enough of Erick Lamb the sales rep I dealt with. He was so professional, knowledgeable and kind. It was a true pleasure working with him when I ordered the mattress. BTW - we loved everything so much that we just ordered a queen St. Regis and queen platform bed. And yes, Erick, took very good care of us. Charles P. Rogers will be our only place to purchase beds in the future and I will be asking for Erik Lamb to assist.
My wife and I did a lot of reading and researching long before we finally decided on Charles P. Rogers and a CPR mattress. We both have similar profiles in what we look for - support, comfort and quality. We called C PR and spoke with Steve S. Steve S. was amazing- professional, knowledgeable and patient! He answered each of our questions and had many of his own - he was wonderful. Steve worked with us from the start - initially on the telephone, when he put us through his own "research" - asking questions about our firmness likes, mattress history, individual statures and what we hoped a mattress would provide for us as a couple. Steve generously offered his time and expertise on the telephone, educating both of us on the various types of CPR mattresses, the individual features and the specific construction of each mattress. After several telephone conversations we were ready to purchase and did so over the phone. We planned a fun day trip to NYC, and while there, we decided to visit the store to test and feel the mattresses in person. where Steve S. was just exactly as he'd been on the telephone. Steve was exceedingly professional and offered yet more expertise on the CPR mattresses. We made our decision and have been thrilled ever since. The CPR mattress is far and away the most supportive and amazingly comfortable mattress - ever (we are on our 50s and have had several high end mattresses along the way). Thank you Steve S. - you are everything a sales consultant should be! We love our mattress!
These are the best reasons to choose Charles P. Rogers: Quality furniture, Dependable, Expert Installation and Delivery, Outstanding Customer Service. From the moment we entered the showroom we felt at ease. Calm and knowledgeble sales staff guided us, asking important, appropriate questions, sharing their knowledge of the products. The beds are all classic designs made from quality materials with craftsmanlike construction. The matresses are unique for their comfort. Delivery was a snap. The delivery team were equally knowledgeable, neat, careful and friendly. There was however a minor problem with the order. The deliverymen stayed, called the warehouse to seek a remedy. While at our home they placed a call to Chales P. Rogers Customer Service Liaisons on our behalf. The customer service team could not have been more responsive and accomodating. Stuff happens, but how a company responds to a problem says alot about that company. They looked into the issue and discovered that a required component of the bed was not part of the original order. We felt as if we had become a priority not a problem. Charles P. Rogers clearly understood that behind every problem is a customer with a problem. Together, we found an equitable solution and the new bed arrived in just a few days. We could not have been more pleased with the entire experience, minor hiccup and all. They called to arrange delivery, arrived ontime with the new bed and within 20 minutes the bed was assembled with the new mattress in place. The bed looks like fine furniture and the comfort we have experienced is almost beyond description. We have all dealt with stores where once the sales is completed and a problem occurs, you are on your own. With Charles P. Rogers nothing could be further from the truth. Charles P. Rogers is a quality manufacturer and demonstrates a business ethic rarely seen these days. We are Charles P. Rogers customers for life and would enthusiastically and without hesitation reccommend them.
My wife and I moved into a high-rise apartment near NYC that is much smaller then our place in the burbs. Space is a premium and taking advantage of storage space is essential. I wanted to have the absolute best bed on the market I found the Mahogany Storage Bed king size. The quality does not get much better than this. The Mahogany finish looks outstanding, top notch. The drawers are huge and fit lots of my clothes. Self-closing glides doors is a really nice feature too. Even the footboard has an additional compartment. There is even an optional digital safe that I did not go for but still nice feature. Another feature that looks premium to me is the upholstered top. Much better support than slats. The drawers came fully assembled, really convenient. The quality of the mattress was most important. We wanted to invest in a bed that would last long, feel amazing every time and be environmentally responsible. We found the perfect one for us. The Estate 9000 Luxury Plush. Hands down the most comfortable bed I have ever slept on. It is a dream. You can tell the quality is amazing because the sewn handles were super heavy duty. The triple thick layer of latex on top was a really nice touch. It came with a heavy-duty zipper case. Do the research and try it out. Everything about this bed is perfect. We are extremely happy with our purchase and recommended it any one who invests in their happiness. I went to the location on 17th street in NYC. The customer service was top notch. Super knowledgeable staff that answered all my questions. Not pushy or trying to up sell me on things I didn't want. All in all, this was a great experience because I felt like I made the right choice. Don't settle for those bed in box types. Don't skimp on quality sleep. Go with the best. Highly recommended.
I bought a beautiful Paris iron sleigh bed from Tina. The service I received from Tina was excellent. She listened and gave me great advice and customer service. Five stars!!
Love this bed! We've had our Paris Iron Sleigh bed for over 10 years now & it still looks brand new. The construction of this beautiful bed is tremendous. The service we received when purchasing & at set up, was amazing! Very dedicated people must work for this remarkable company, because we can't recall having a better experience. Their attention to detail & their service is what makes this company remarkable. From beginning to end, they do it right; which is why we bought our daughters bed from them, too.
I purchased an Estate 7000 Extra Comfort Queen in September and was so happy with it that when I needed a new bed for my guestroom this month I purchased a Solide Queen platform bed with a St. Regis mattress. I purchased both at the Manhattan showroom. The delivery came on time for both beds. The platform bed was assembled quickly by the men who delivered it. I'm very happy with the quality of the mattresses and the service.
I used to be a large fam of this company but I warn others against purchasing certain types of beds. More particularly, I warn that today's Chas P Rogers employees lack history regarding the products, basic knowledge of the company's website and products, and do not perform with the excellence of 20 years ago. I purchased 3 iron beds and the frames will last past my children's and grandchildren's lifetimes. Yet, I cannot use one of the frames and now must store it. When my husband and I moved to a townhouse 3 months ago, we figured we could not get a Queen box spring up the stairs and into the master bedroom, so I called the NYC Chas P Rogers store and was assured that a split box spring would work no problem for my type of iron bed. This was not the case. I was not present for the "white glove delivery" in which the entirety of split box springs and a queen mattress were set up--on our first night with the split box springs on the Chas P Rogers iron bedframe, we fell through to the floor. The ever-patient store sent longer split box springs and at 78 3/4 inches, those would not stay on the lip of the queen bed frame. After I measured 6 other major brands of multiple split box frames, I concluded and indeed was informed that nowadays no split box frames are 80" long as are regular queen box frames. I researched the Charles P Rogers website and found under FAQs that there might be rails to install across the bed frame to support split Queen box springs. ******During the course of 7 calls this week to customer service and the NYC store, no one knew about the FAQ reference to the rails, nor about the rails, nor were they familiar with my Queen bed frame (how could they if they worked at the company only a few months or a few years). During one call in the morning, I was assured that one guy who worked from noon on would call me after he got in that day. I called back at 3:39 pm and 4:01 pm, was told that the guy was on the phone and assured I would be his next call. I told customer service that day I could not continue to stand outside past 5:10 pm, and could not take calls thereafter for some time. I never received another call that day or night from customer service. After a call and email today to the NYC store, I just this afternoon received an email from customer service that the rails would be $450, plus delivery, would take weeks to make, and I would have to drill into the bed frame to install them. I provided the following to the owner and COO of Charles P Rogers by way of advice: (1) It would be unacceptable to me if I owned or managed Charles P Rogers that ANY employee--much less at least 5 employees I communicated with--would be unfamiliar with a page on the website. It is especially unacceptable for customer service reps not to have read the FAQ page. I would require even applicants to have read the entire website before considering hiring them. (2) It would be unacceptable to me that the information about the iron slats were not known by every employee of Charles P Rogers. (3) Inasmuch as Charles P Rogers beds last a lifetime, if I owned or managed Charles P Rogers, I would require at a minimum that customer service reps, if not sales, be familiar with all of the bed frames ever sold. (4) If I owned or managed Charles P Rogers, I would make sure each customer service rep could access a database of all past customers and their purchases. There is no question customer information could be accessed by phone number. (5) If I owned or managed Charles P Rogers, I would fire any employee who promised to call a customer back, but did not. These days, as we all know, it is an inconvenience to talk on the phone or to free a mobile phone for an expected call in. One must make sure one is in a cell zone and that one is not talking on the phone. Too, most of us can't talk on the phone while with others, or working, but we can check and respond to email. All of these things are very disappointing after having had great customer service long ago, including by a man who had worked for the company over 20 years.
What an experience from start to finish. The customer service was above and beyond to say the least, from friendliness to being knowledgeable. They knew exactly what I was looking for! My bedroom looks so awesome. Ask for Erik !
All said and done, Charles Rogers customer service reflects a caring of how a customer is treated. Thank you, Thomas.
I purchased the Powercore Estate 9000 nano mattress after reviewing many mattress reviews... and visiting CPR's Rutherford NJ store where I tested all the mattresses. Due to my size (5'11, 165) I made the purchase since the 9000 was the softest of the mattresses that were all VERY FIRM. In short time, I realized the 9000 mattress was just too firm even after the break-in period as it hurt my shoulders and hip region. I sent an email to the salesperson ("Tina") who never responded. Finally, I got hold of her and she told me to allow a longer break-in period that I tried to do without success. Today I called customer service as they never responded to my email either. I was told to buy a mattress topper for $500+ this after spending $2000. Thus company (as many other testimonials stated) has the worst customer service... I regret buying this mattress and suggest you don't either.
Bought a Mies platform bed a few years ago. Overall, I'm satisfied. BUT: the corners of the wood frame are very sharp and often cause scrapes and bruises when bumped into. Shame on me, I suppose, but CPRogers really needs to round off those corners.
The beds fall apart! I purchased a wood platform bed, recommended board for supporting the mattress, and a mattress one year ago at the store. The bed was delivered to my apartment and assembled. It started to feel a little rickety, but I moved and retightened and reassembled the bed, assuming it was not tightened enough when originally assembled. NOT THE CASE! The side rails separate from the frame, the legs bend under, and the bed starts to shift back and forth just from normal sleeping. I weigh 135, and sleep alone, and am not a restless sleeper. Three times in the past year I have taken everything off the bed, and retightened the screws, which loosen to the point of being removable by hand. I live in fear of the bed collapsing underneath me while I sleep. It is now loosening up within weeks of being retightened. Rogers will do nothing unless I pay to ship the queen sized wooden bed to NYC from Massachusetts, which costs as much or more than a new bed. $2000 for a brand new bed and mattress and the manufacture is crap!!!
They are the worst. Two delivery attempts never delivered complete bed. Ordered the bed on line. Was told that bed had to be manufactured special order and would take several weeks. Figured would be worth the wait. Bed was completed much later than promised. When bed did arrive it came without head or footboard so we refused delivery. Was told by customer service that they were sorry for the mix up and that they would have another bed delivered right away if the headboard and footboard could not be found. Asked how that was possible if the bed had to be manufactured as a special order, was told oh we have plenty of beds. One week later second attempt at delivery. This time had headboard and footboard (yeah). However box with rails had already been opened and did not contain any hardware or the center rail or the cross rails. When I called customer service about having missing parts expedited was told that if I wanted to assemble my self they could send parts by fedex. If not I had to wait until delivery company had another delivery in the area (they only come to our area once a week and only pick up from Charles P Rogers once a week). Still waiting for my complete bed.
We bought a bed from them ..the nano ...we returned it within the return period... Dan the salesperson told us to try the nano 2 bed ... Dan told us on the phone and IN WRITING that if we did like this bed we could return it and get our money back ...a month went by and we called them to start the return process as this bed hurt our hips and shoulders just as much as the original ...they have not communicated back with us they are not honoring their word and they don't seem to care that I have in writing that we could return it ...what a horrid company to deal with ..:my husband has been waiting two weeks to get a call from a manager.... I would never deal with this company nor would I ever recommend them.... consumer reports that with the bed there lower model but not with their customer service
I bought a $600 bed frame and was told it would be delivered/assembled and that I'd be given 30 minutes notice prior to arrival. I have a job and can't take 4 hours off work to wait during their "window." On the day of delivery, I got a call from my doorman saying people were at my apartment. No notice. No call. I had to leave the middle of a work meeting, and rush all the way to my apartment to meet them. Wasn't part of what I was promised.
Let me say that the salesman Steven was excellent. He was courteous, friendly, professional and very knowledgeable in the products in the store. That is why I ended up buying the King sized Nano from him. He wasn't afraid to come talk to a Black man shopping, while his other two White coworkers rolled their eyes and acted as though they were busy (Yeah, I noticed that and so did my shopping partner). Aside from his outstanding customer service and support, I do have two gripes. There was a issue of a salesman "Bryan" who took far to much money off of my credit card WITHOUT ASKING me how much I was going to pay. He took my credit card information and put through a $1500.00 charge as though it was his money and then had the audacity to say " you'll get a receipt in your email..." I asked him what receipt... You didn't ask me how much I wanted to pay? " That debacle through my whole weekend into a bad situation. Then to top it off, Linda (The Mgr) offered nothing but "well when you get your mattress you turn it every 6 months... " and my favorite "you bought the best mattress so it's ok" What does that have to do with anything that just happened with your incompetent salesman Bryan? She starts to end the conversation by saying (lying) " I'm going to listen to the recording and call you back.." I need not say that she never called nor intended to. So those two associates of Charles P Roger's bring a otherwise high rated score down to almost nothing. I hate being lied to Linda...Learn to listen to the customer problems and stick to the subject and try keeping your word. Bryan learn to ask the customer what THEY want to spend before YOU take it upon yourself to spend THEIR money. If you do go into the 17th Street store, only deal with Steven, you won't have problems.
Had the mattress 40 days was nice but wife did not like it . I called to return 2 days later they were there to pick up . The return was easy like wowView More Reviews
I did a lot of research about hybrid mattresses and liked the concept but the in-store prices (even for year end and holiday sales) were pretty steep. Normally J would be leery of buying a mattress without having at least tried it out online, but I took the chance based on the great reviews and really feel I got a high quality mattress at an exceptional price. Getting it through my bedroom door and into my bed frame by myself once it had been unwrapped was interesting, lol- it was like trying to steer a 110 lbs Chalupa (got myself a queen medium firm), so you might want to enlist a friend's help. But I managed alone, so other than that whole experience was extremely low maintenance and I would highly recommend this mattress to anyone. Been sleeping great and having less aches and pains as a result, having a great mattress makes a bigger difference than you realize! Enjoy!
Ever since I bought my Tomorrow Sleep mattress I have never slept better. My lower back thanks me every single night. I highly recommend buying this product.
To be fair, I didn't think we needed a new mattress. I was fine, but my husband was miserable! His neck hurt, his back hurt, his legs ached...every morning. So, we researched lots of mattresses and decided on the medium firm Tomorrow Sleep mattress. Well, it's been over a month and we are so happy! No more aches and pains at all. For reference, he is 6'2" and 220 pounds. I think I am more comfortable too. I liked our old mattress because it was a pillow top and I liked the squishy-ness. This doesn't have that, obviously, but it's still soft and yet really supportive. There doesn't seem to be the issue with heat retention like traditional memory foam. I also appreciate the fact that the edges of the bed don't sink like other memory foam mattresses. Overall, we would definitely recommend this mattress!
Originally got the firm, but changed to the soft and am very happy with it. It cradles my body with plenty firmness and stability.
The mattress came and was easy to install. I did it by myself up a 3rd floor of a Manhattan walk up. The mattress itself is amazingly comfortable. The memory foam doesn't make you feel stuck or sunk but provides just the right level of support. I'm super happy!
I wanted a mattress that would work with an adjustable base, but was concerned about 'sleeping hot' on a memory foam mattress.
The Tomorrow mattress is a great alternative for anyone who wants the support and comfort of memory foam with the 'breathability' of an inner spring. I sleep deeply and comfortably - not too hot...not too cold...just right!
This mattress is the most comfortable mattress I have ever owned, it was also very well priced. I would definitely recommend this company to friends & family. Very pleased customer.
We purchased the Medium Firm and love it, although I'm sure Medium Soft is equally as epic. For the first time in years I am sleeping through the night and not flipping around trying to find the least painful position. I just can't recommend this mattress enough!
I've had this bed about three weeks now. I got the firm one. It sleeps comfortably, though I think I would probably prefer the softer one as I am a side sleeper and this makes the bottom of my ribs a little painful some nights. Also, the two bottom corners never decompressed fully so the bed isn't necessarily a box in shape as it is more rounded on the foot of the bed. This isn't as obvious on my bed frame with a duvet on it.
I ordered the firmer mattress as I needed more back support. After 2 nights I found it to be too firm,both for my wife and I. I called customer service and they sent a mattress topper. It didn't help. I called customer service and asked for the bed to be picked up. They were extremely helpful and arraigned for the pick up and full refund. Very pleased.
I thought I was sleeping fine in my last bed, but my Tomorrow Sleep mattress is comfier than I ever thought possible! The medium firm offers great support and the perfect amount of sink in the memory foam. At the end of the day I look forward to the joyful experience of climbing into bed.
My wife and I had a bed from when we got married 10 years ago. It was horrible and we knew it but couldn't afford anything until now. This mattress has changed everything about sleeping. We now look forward to going to bed, spend time reading books in the bed and struggle to get out of bed in the morning! With our old bed, we looked forward to hotels for the beds and now? We have a great bed at home!
We switched from a very high end but old matress. I am a 100% side sleeper and I have found that this bed is very comfortable for me. I see less back pain. My wife (a stomach sleeper) is still on the fence. She feels that it get's more comfortable every night but I think the adjustment period for her will be longer. We purchased the white glove service and that was flawless. They came and took our old matress and had the new one up in minutes. No real noticeable off-gassing or orders. Overall pleased so far but plan to evaluate over the 100 day sleep period.
We went with the medium-soft mattress. My girlfriend is uncomfortable sleeping on firm mattresses for more than a week or so at a time. I've had a Keetsa for a while which was nice, but it got lumpy really fast and it's firm so we needed a change. We cross shopped a number of mail order mattresses and knew we absolutely didn't want all-foam. The tomorrow sleep medium-soft is supportive and comfortable while still being cloud-like and soft, a perfect combination. We're really happy with it!
The shipping container was sturdy and the included tool to open the plastic safely is a really nice touch.
I ordered the mattress on Tuesday and received it on Thursday. Super fast delivery. Quick and easy set up. But, the best part was the sleep. I have the medium firm. I had such bad back pain from my old mattress that disappeared overnight. I am thrilled with this purchase.
We loved both the ease of delivery of this item and the product itself! The mattress arrived fast and was easy to get out of the packaging & set-up! Note the medium-firm is definitely on the firm side, which is what we we were looking for. Also, be patient for the sides of the mattress to plump up after laying flat. We ordered the mattress a few months ago, and have been sleeping well ever since.
I've been hesitant to buy a "bed in a box" solution for a while now. I'm surprised at how firm the mattress is at first but when you lay onto it it conforms to you in a great way.
This is one of the best decisions I have made in a while. I was in need of a new mattress because my old mattress was about 12 years old. Given that I have two surgically repaired shoulders due to epilepsy testing (I have epilepsy) sleep is a crucial part of my regular routine. I need 7-8 hours every night and the mattress has been a huge help. I was so impressed that I decided to get one for my dad's Christmas gift. He is in dire need of good quality sleep as well.
We purchased this mattress 3 months ago - in the height of summer in Florida. Our old mattress always slept "hot" - blankets tossed on & off nightly. This solved that problem. Used prior bed's old foundation. I also purchased an "outlast" lightly quilted blanket (Sealy) , and the Tomorrow mattress protector for a totally temperature-regulated sleep environment. Oh, and it's very supportive for various sleep positions to boot. Purchased the medium firm. He loves it very firm. I still find it quite firm when laying down at first, but then it gets more comfy and you start to kinda sink-in. Happy Purchasers' are we!
I love the comfort and stability of the mattress. I sleep soundly and wake up with no back pain at all. Customer service and delivery were excellent. But it feels smaller (narrower and shorter) than my old queen mattresses and doesn't perfectly fit my standard queen bed frame.
I did a LOT of research before purchasing this mattress. I watched YouTube videos with reviews on boxed mattresses and read several blogs. At the very end of my research I saw a video talking about this mattress and how overwhelmed the reviewers were by this new mattress. So I decided to take a leap, specifically for the hybrid aspect. I liked the idea of the individually wrapped coils combined with the memory foam top. My husband really needed something softer, that relieved the pressure on his nerves, while still supporting his back. He works long hard hours on the powerlines, sometimes working 28hr work days. I'm happy to report that after having this mattress for a few weeks now he can positively say this is the most comfortable mattress he's ever slept on. He is constantly calling this mattress "magical". For the first time in a long time he says he wakes up actually feeling refreshed. He used to wake up with numb hands and lots of pain in his lower back. Now he says his hands no longer go numb by the morning and he wakes up feeling no back pain at all, even after working incredibly ling hours. This mattress is awesome. Literally one of the best purchases we've ever made. I know for a fact we'll be buying more of these mattresses in the future as we phase out the others in other rooms.
Naturally, I'm pretty stubborn. Especially when it comes to choosing a new bed over one I've been used to for most of my life..
I have two herniated discs in my lower back and I've been having a lot of trouble finding a matress that would allow me to have a well rested night's sleep.
After doing plenty of research, I came across Tomorrow Sleep as having one of the better mattresses to help with those, like me, suffering from back pain.
I must say, I have been pleasantly surprised at how comfortable this matress is. Not to mention, it costs much cheaper than many of the traditional beds I had been shopping around for.
Overall I rate this bed pretty great and so far I've been pretty satisfied with the results.
Been having trouble sleeping due to my back. I didn't know if my current mattress was too firm or too soft. I finally jumped on a leap a faith and tried tomorrow sleeps firm mattress. I've had it for a week but everyday so far my back has been better. I still get neck paid but I believe that's becaue my pillow is too stiff.
I am very particular about mattresses and have normally spent thousands. I spent way less with Tomorrow sleep and couldn't be happier!
I have struggled sleeping due to tremendous hip pain. I went from a firm mattress to a memory foam mattress that I've had for the last 4 years. Nothing worked. I read about this mattress, saw it was reasonably priced and stayed within my budget so gave it a try. NO PAIN! No pressure points of pain! none... I don't know how it does it as it doesn't feel that soft. I read the reviews about the medium firmness feeling to firm so I got the soft. This is a Firm mattress with a little bit of give. I expected it to be a little softer, give you that sink in feeling. however I was so pleasantly surprised sleeping on it that it was so perfect... It felt "luxurious" and like I said no pain.. so not sure how, but it works....
This is one of the best mattresses i've ever slept on. Fist night, laying down i was out like a light. The best!
I highly underestimated the impact that a high quality bed could have on my life. Even through the moment of purchasing a Tomorrow, I had my doubts. Two weeks later, I am a believer. I wake up rested... Fully rested. My nights are better, and my days are better. Thank you, Tomorrow.
My wife and I purchased a Simmons Black Hybrid mattress and really love the mattress. Our teenage son's mattress was getting old but we didn't want to spend the "Simmons Black" kind of money for him. We found Tomorrow's Hybrid mattress with a google search and the positive reviews and much less expensive pricing convinced us to make the plunge. Our son loved his mattress and commented that his back doesn't hurt anymore when he wakes up. We also decided to buy one for our guest room and our daughter slept in it for a week when she came home from college and mentioned it was the most comfortable bed she has ever slept on. When I lay down on the mattress it feels awfully close to our Simmons mattress so much that we may go the Tomorrrow route when we replace our mattress in the future.
I feel like Daddy Warbucks in the closing scene of Annie. If only my desk chair at work felt this good, I think I would be a millionaire by now. But seriously, I love this bed.
As a side sleeper, I thought waking up with hip pain was a way of life. After 3 nights on the Tomorrow Sleep hybrid I have woken up pain free each morning. I'm saying goodbye to innerspring mattresses forever!
After laying on the mattress after it had come straight from the box, I was a little worried. It felt like I was laying on cardboard. Hah.
But! After coming back the next day (new mattress for the new house), i was very happy with my decision. I really like it. Hopefully the GF does too. We were going to go with a stearns and foster. I had actually already ordered it after trying it out in the store. But! I compared the materials and how the mattress was made, to this Tomorrow Mattress and decided to take a chance.
The price and the anatomy of this mattress is what made me select this. I've only slept on this mattress a handful of times, but, so far so good.
There's a confusing list of choices today with so much competition in the mattress world, I'm very happy I chose Tomorrow Sleep. I honestly haven't slept better in years. Where was this mattress 10 years ago when I paid $2200 for my old one? There's no comparison.
For years, I used to wake up practically hunched over with back pain. It was a struggle getting through my morning and I thought that this was just a facet of aging. Then, I started sleeping on the Medium Firm hybrid mattress from Tomorrow. To say that it's changed my life is an understatement. I wake up now with no backache; instead I've got a spring in my step!
This mattress is so well constructed. I travel a lot and I find it better than the best hotel beds. I can already tell after a few months that it's going to stand the test of time. Best quality at a very affordable price. I highly recommend it.
I don't know how they did it, but Tomorrow Sleep has made a bed that stays cool all night. I've grown used to waking up in the middle of the night hot and uncomfortable, tossing around trying to find a cool spot. I tried sleeping without a blanket, keeping the window open, and even using the AC in the dead of winter. Who knew all I had to do was change my mattress? I'm finally able to sleep through the night and not be a sweaty mess in the morning.
This bed is definitely better than I expected! I often sleep right up to the edge of the bed and with my old mattress, I've actually fallen off of it a few times.... embarrassing and painful, I know lol. Not with my new Tomorrow Sleep mattress! When they said this bed has edge support, they meant it! I can also tell that they put a lot of work into the full construction of the bed. I have 2 toddlers who think my bed is also their bed, and so far, this bed has lived up to the demands of a busy family life. I decided on the Medium Firm and it is fantastic!
This mattress helps keep us cool and comfortable when sleeping, unlike our previous bed, which was all-foam and super hot! Now my wife and I fall asleep with no trouble... our dog Pete seems to really enjoy it too!
I use to wake up with really terrible backaches from my old spring mattress. However, once I started sleeping on my new Tomorrow Sleep bed, I have been waking up with much less pain and soreness in my lower back. I got the Medium Firm and I think it's giving me the perfect amount of support... best decision I ever made!
My husband and I both have lower back pain, and the medium firm mattress offers great support. We also love the fact that we aren't disturbed when one person gets up in the middle of the night. The set-up was so easy too!
We will definitely recommend this mattress to our friends and family!