Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Charles P Rogers has been making bedding since 1855 with the goal of making the finest beds. They still have their location in New York City and also ship their bedding nationwide. Overall, they specialize in offering hand crafted mattresses, frames, and beds. Their mattresses are focused on hybrid mattresses featuring latex comfort foam and pocketed coil support systems. With thick layers, they have good ratings when it comes to initial comfort, but some had issues with durability over time.
Restonic is a classic mattress brand, founded in the 1930s. Over the past eighty years, they have been focused on offering a competitive product in the retail mattress space for a solid price. They offer hybrid, innerspring, memory foam, and latex mattresses and boast rewards from multiple independent associations including Consumers Digest Award and Women's Choice award. They also take a different tactic than many with reviews and showcase uncurated independent reviews on their Facebook account and website.
Based on our aggregated reviews and our scoring method, we recommend Restonic in this match up!
See Our Full Review of Restonic
Charles P Rogers: 8.1/10
Charles P Rogers: 8/10
Charles P Rogers: 8.1/10
No Back Pain:
Charles P Rogers: 8.1/10
Charles P Rogers: $899-$2999
Charles P Rogers:
Get Yours Now
Get Yours Now
Not everyone feels positive about these mattresses. Some customers were happy with the way their new mattresse made them feel, but others reported being uncomfortable. Due to this, it is more difficult to predict whether one will work flawlessly for you. Do additional research below to learn from customers if one of these will work for you.
Mattress support is one of the most important things to stomach and back sleepers. Even side sleepers need gentle support to make sure their spines are aligned. These mattresses offer sleepers above average support. That being said, some customers didn't feel supported 100% of the time so if you are heavier, make sure to read the reviews.
Most folks like the edge support from these mattresses. Some folks may experience some sagging when sitting or laying close to the edge.
These mattresses get mixed ratings from customers on durability. We all want a mattress that stays just as cozy in 10 years as it feels now, but sadly, not all mattresses will last as long as you would hope. If you are considering buying a mattress with mixed reviews on durability, make sure to take an extra look at the policies on return to make sure you are protected.
Most customers feel great in their mattresses and rated them well. However, some sleepers didn't sleep as well. If one of these mattresses is on your short list, make sure to read on to make sure it will work for your body.
Mattresses that give good support are oftentimes thought of as firm, but when we write about support, we are talking about material that aligns the spine. These mattresses are well rated for their supportiveness for the average customer, but there is the occasional complaint about the feel.
Most experience these mattresses as having desirable edge support, which is great for those that like to sit on the side of the mattress or sleep close to the sides of the mattress.
Bowling Ball & Density Tests
By resting a bowling ball on the mattress, you can measure how even a mattress is in terms of support. These mattresses do a good job at supporting the spine overall, but some folks rarely may experience some discomfort.
Everyone wants a mattress that offers durability and will last forever, but that is sometimes easier said than done. That said, good data on the materials used as well as customer reviews and tests make estimating durability easier. Average sleepers should find that these mattresses to last over 5 years., but some heavier folks may find that they lose some of their durability.
We recently ordered the solide bed, and it came in the mail a few days ago However, after setting up the entire frame, we realized that the platforms were missing. Consequently, we had to move the frame out of the bedroom and our old bed back in.View More Reviews
The delivery was well done, courteous, and on time. We bought the tiger mahogany Hampton king bed with white leather headboard and the PowerCore 7000. My husband and I assembled the bed. We were pleasantly surprised, every screw, washer and parts were all included. It took a few hours, the bed is well made, solid, and every part fit together perfectly. It looks beautiful. Very happy with our experience but we have not slept on the bed, waiting for the new carpet's off gassing to dissipate. No off gassing from the bed/mattress though. I spent three months researching bed construction and mattresses, including reading the Old Bed Guy blog. I concluded this was the best available for the money. My husband who was initially sceptical of buying online, sight unseen, is sold! My only issue was I wished the bed was a available in expresso without an extra $250.
kind customer service, smooth delivery and extremely happy with our choice 6 months in( st regis pulse latex)
Great mattress, great customer service at the New York site. Word on the street is that buying a mattress takes a lot of time, energy, and choices between seemingly endless mattress choices. I found this brand while researching mattresses online. I wanted something firm, and based on reviews, as well as more formal reviews by Consumer Reports, I felt like the Charles Parker 5000 was going to be the one. My partner and I went to the show room, met with a super sales guy, very 'no pressure' which I like, and tried it out. 20 minutes later, we had purchased the mattress, set up our delivery time and we're all set for sleeping in a king sized mattress. Delivery was smooth, no issues. Our first night of sleep was good,a month later, it was excellent. The mattress is firm to very firm, and it took a moment to get used to it from our older, worn in, mattress. She sleeps on her side, and I sleep on my back. Both of us get a great night rest. Both of us get up at different times; motion from one partner makes no impact to your sleep mate. We love it!
ISSUE #1: When I made the order, I received an email confirmation. However, I also received an email saying that they charged me 20%. I wasn't sure why. Maybe that's posted on their website somewhere but I didn't see it. So I emailed them to ask why and they emailed right back to let me know they hold a 20% deposit. Good to know. An explanation would be good to have somewhere, like in the email confirmation.
Other than a fairly long wait for delivery our bed was extremely well packaged and arrived with no damage at all. The delivery crew were very polite and helpful. Everything was there and putting the bed together was easy. We are very happy with the finished product.
After a conversation with a phone representative, we ordered the memory foam version of this mattress. This turned out to be a mistake for me, as the heat retention of the memory foam kept me from sleeping well, even after 45-60 days.. The underlying mattress was excellent, however. The pulse latex would have been the right choice for us. To be honest, I'd raised this issue of heat retention with the representative and wished that he'd thought to steer us to the pulse latex initially. I knew we could exchange, but I hadn't been told that there would be a $375 charge for the exchange in addition to the price difference. So this was a disappointment. But we now have the pulse latex version and it's marvelous. Both versions are great unless, like me, you are sensitive to the heat retention of the memory foam. We sleep much better with the new mattress. I highly recommend it.
Earlier this year I purchased the Fairnoble Sleigh Platform Bed - beautiful quality and craftsmanship. I shopped around a number of other local vendors to find the right mattress. I was fortunate to find the St Regis on sale at Charles P Rogers. After reading positive independent reviews, I decided to give it a try - taking a chance ordering online. I love this mattress! The quality is excellent, and it is the perfect balance of firmness with a cushion-y upper layer. I highly recommend not only these products, but also must say that my experience with the Charles P Rogers company has been completely satisfying. I would not hesitate to refer potential buyers, or to purchase again from them in the future.
I love love my st Regis , Im so happy to have purchased this mattress, I sleep fabulous, this is so comfortable,worth every penny, I also purchased an encasement so my Mattress is protected , very comfortable feels fabulous
The mattress was double wrapped when it arrived in perfect condition. We have used it a month now and are resting comfortably after sleeping on a 15 years old mattress with lumps and indentations. Excellent buy. Thank you for the free shipping!
Very pleased with the St. Regis Queen Pulse Latex Mattress. My husband recently had back surgery and this mattress works for him. I have some arthritis issues and it works for me. Very pleased with the order process and delivery. Mattress was delivered to the bedroom, unwrapped, and trash removed by the delivery team. Because we are several states away, delivery took a few weeks. The only thing that would have made it better was to get the mattress sooner!
We like this mattress very much and would readily recommend it to friends or family. It is 'firm' the way we like our mattresses. We researched mattresses online and with Consumer Reports and choose this mattress. We just ordered another mattress, a king size, for our master bedroom because of the quality of this mattress. The mattress is soundless when you shift your position in bed.
I was extremely impressed by Charles Rogers from beginning to end. I wanted to place an order and emailed with a question at a time that I knew was afterhours for their customer service department - and yet someone got back to me almost immediately to answer my question and encourage me to place my order because the New Year's sale was ending the following day. Delivery was easy, the guys brought it all the way in, unwrapped it and set it up. The mattress is good quality. As is, it was a little too hard for me - I wish that the pillowtop was just a bit more plush so you get the feeling of luxuriousness as you sink into it. But I got it closer by buying a mattress cover with an additional pillowtop. Absolute perfection? Maybe not, but darn close! Full disclosure that I am a side sleeper and am thin, so boney, hence the need for softness. All in all, I am very happy with the quality and customer service for the price.
My entire experience with Charles P. Rogers was excellent. I love the fact that they have this old school showroom. Everyone I dealt with when visiting the showroom was extremely helpful and good natured. I went with a platform bed and the St. Regis mattress. I rent my guest room out on Air BnB and it surprised me how many of the guests report to me and in reviews that this is the most comfortable mattress they've slept on. I occasionally sleep on it myself between guest visits. It's cushy yet firm. The entire experience couldn't have been better. Expect my current guest from Seattle to reach out and order the mattress soon. He loves it as well! And how cool that this company has been in business since 1855! They must be doing something right.
If you want an ultra comfortable mattress with top level construction and absolutely no toxic outgassing and odor, this is THE mattress to buy. We had some horrible experiences trying brands such as Simmons (horrible odor that didn't dissipate even over a month) and Satva (no odor but really inferior construction, uncomfortable, and they offered me a $400 refund to take down negative reviews). But, eventually we found CP Rogers. Wish that had happened sooner, but so glad that, ultimately, it did. We've been to the showroom and factory in NJ, and there's no chemical odor whatsover on the shop floor. And sleeping on the 9000 is incredible --something to look forward to at the end of the day.
The estate 9000 is a beautiful mattress and very heavy. In discussing our needs with the rep, we decided on the 9000 although it is difficult to know which mattress would ultimately be best by simply talking to someone, without laying on the bed. We have no regrets in buying the 9000 but will say that it was a bit too firm and I added a memory foam pad to soften it. We sleep well on it and have high hopes that it will last for many years as it is a quality mattress.
I had been sleeping on an old, heavy, top-of-the-line, outrageously expensive Kluft before and had enjoyed it for many years -- but all good things come to an end eventually, In 2016 I tried the top two versions of the Saatva mattress, but sent them back: they simply were not solid enough for me. Then I slept on the 2016 version of the Charles P. Rogers Powercore Estate 9000 -- a great improvement over the Saatvas, but it felt a little hard to my aging body. The new version of this bed, however,. with the "latex comfort select cassette" system as a top layer, is just perfect for me. I absolutely love it. The delivery guys they use are terrific, too. Happy end of story.
Everything went smoothly. Delivery was EARLY! Guys really nice. I recommend this company to anyone. Howard A. is great, last of the great retail consultants. Wish there were more like him.
Great experience. I have five beds from CPR and they are all wonderfully comfortable. Delivery was quick and painless, and they got everything set up for me.
I went into this store a couple of times before making a decision on my purchase. I was approached by Sean, super friendly and very helpful in my final decision to make the purchase. Sean made several recommendations for me after I realized the bed I wanted was too large for the space I have. I ended up purchasing the Alana platform bed in tiger wood with four rolling drawers that easily glide from under the bed. Delivery was easy, fast and having paid a little extra for assembly was seamless. Happy, satisfied and well rested .
I was tasked with assisting my parents with replacing their mattress set; my father consulted Consumer Reports and wanted the highly recommended Powercore Estate 5000 mattress and low profile foundation in order to lower the overall profile of their bed for ease of use. The very fabulous sales rep Tina spoke with me by chat at length and answered all of my questions and assured me of the very specific dimensions that we required. We were also in a bind for fast delivery because of an impending discharge from a rehab facility and Tina worked her magic and got us white glove delivery service within 5 business days, which is not at all standard. Thank you to Tina for her superb service and communication which facilitated our ability to get this highly rated and high quality mattress in place in time for my family's needs.
Great night sleep!!!! My wife and I were long overdue for a new mattress. The old one lasted us for quite some time. Choosing a new mattress was a research project that went on for a couple of months. After looking at local stores, online shops and trying everything out there I stumbled upon Charles P Rogers. Never heard of them but their reputation seemed very favorable in the reviews I've read. Not that many reviews of people who didn't like the mattress, so I thought I would give it a shot. I live in NY so going to the store was easy to do. I went in and was immediately greeted with a polite, sincere and knowledgeable sales person. I've been to a number of chain mattress stores so I was ready for the talk-up of how great the mattresses are. I told her my needs and she had me lie on a 9000 series. It felt great - not a back sleeper but this felt good on my back. I then moved down to the 7000 series and within a minute my back started to hurt. Went back to the 9000 series and again no pain. This is a first - comfortable on my back. After so many stores I was convinced this was for me. I like its not an all foam mattress which I read many mixed reviews on. The real test now was to get my wife to buy into this mattress as well. She visited the other store in NY and also like the mattress but she is not as picky as I am. I ordered it, along with the foundation, sheets, and removal service of the old mattress. Delivery crew were top-notch. Had to deliver in the pouring rain and were careful coming in, making sure everything stayed dry cleaning up after they left. This was truly white-glove service. After a week sleeping on this mattress, I think my wife raves about it more than I do. Telling everyone how good it feels and make comments that it should be in a commercial if they made any. Overall, store was great, reps were great, delivery was great and the sleep is great. I even find myself on my back in the morning - something that never happened with the old mattress due to the sag. Really pleased. No regrets. Any future mattress purchase will always be a CPR.
The sales person was lovely, knowledgeable and informative. She helped us pick the proper mattress for us. After a mix-up with delivery time, which Customer Service rectified the same day - arranging for delivery after their normal hours - our mattress was delivered. It is so comfortable! I've had the best rest I've had in a long while. (Previous was a Sleep Number - which was horrible!) I'd recommend a Charles P Rodgers mattress.
We purchased a king St. Regis Pulse Mattress and a king Barcelona platform bed in tiger mahogany, as well as some bedding. We absolutely love everything. The mattress is so comfortable and the tiger mahogany platform bed is true to the picture on line. It's a beautiful bed. I also can't speak highly enough of Erick Lamb the sales rep I dealt with. He was so professional, knowledgeable and kind. It was a true pleasure working with him when I ordered the mattress. BTW - we loved everything so much that we just ordered a queen St. Regis and queen platform bed. And yes, Erick, took very good care of us. Charles P. Rogers will be our only place to purchase beds in the future and I will be asking for Erik Lamb to assist.
My wife and I did a lot of reading and researching long before we finally decided on Charles P. Rogers and a CPR mattress. We both have similar profiles in what we look for - support, comfort and quality. We called C PR and spoke with Steve S. Steve S. was amazing- professional, knowledgeable and patient! He answered each of our questions and had many of his own - he was wonderful. Steve worked with us from the start - initially on the telephone, when he put us through his own "research" - asking questions about our firmness likes, mattress history, individual statures and what we hoped a mattress would provide for us as a couple. Steve generously offered his time and expertise on the telephone, educating both of us on the various types of CPR mattresses, the individual features and the specific construction of each mattress. After several telephone conversations we were ready to purchase and did so over the phone. We planned a fun day trip to NYC, and while there, we decided to visit the store to test and feel the mattresses in person. where Steve S. was just exactly as he'd been on the telephone. Steve was exceedingly professional and offered yet more expertise on the CPR mattresses. We made our decision and have been thrilled ever since. The CPR mattress is far and away the most supportive and amazingly comfortable mattress - ever (we are on our 50s and have had several high end mattresses along the way). Thank you Steve S. - you are everything a sales consultant should be! We love our mattress!
These are the best reasons to choose Charles P. Rogers: Quality furniture, Dependable, Expert Installation and Delivery, Outstanding Customer Service. From the moment we entered the showroom we felt at ease. Calm and knowledgeble sales staff guided us, asking important, appropriate questions, sharing their knowledge of the products. The beds are all classic designs made from quality materials with craftsmanlike construction. The matresses are unique for their comfort. Delivery was a snap. The delivery team were equally knowledgeable, neat, careful and friendly. There was however a minor problem with the order. The deliverymen stayed, called the warehouse to seek a remedy. While at our home they placed a call to Chales P. Rogers Customer Service Liaisons on our behalf. The customer service team could not have been more responsive and accomodating. Stuff happens, but how a company responds to a problem says alot about that company. They looked into the issue and discovered that a required component of the bed was not part of the original order. We felt as if we had become a priority not a problem. Charles P. Rogers clearly understood that behind every problem is a customer with a problem. Together, we found an equitable solution and the new bed arrived in just a few days. We could not have been more pleased with the entire experience, minor hiccup and all. They called to arrange delivery, arrived ontime with the new bed and within 20 minutes the bed was assembled with the new mattress in place. The bed looks like fine furniture and the comfort we have experienced is almost beyond description. We have all dealt with stores where once the sales is completed and a problem occurs, you are on your own. With Charles P. Rogers nothing could be further from the truth. Charles P. Rogers is a quality manufacturer and demonstrates a business ethic rarely seen these days. We are Charles P. Rogers customers for life and would enthusiastically and without hesitation reccommend them.
My wife and I moved into a high-rise apartment near NYC that is much smaller then our place in the burbs. Space is a premium and taking advantage of storage space is essential. I wanted to have the absolute best bed on the market I found the Mahogany Storage Bed king size. The quality does not get much better than this. The Mahogany finish looks outstanding, top notch. The drawers are huge and fit lots of my clothes. Self-closing glides doors is a really nice feature too. Even the footboard has an additional compartment. There is even an optional digital safe that I did not go for but still nice feature. Another feature that looks premium to me is the upholstered top. Much better support than slats. The drawers came fully assembled, really convenient. The quality of the mattress was most important. We wanted to invest in a bed that would last long, feel amazing every time and be environmentally responsible. We found the perfect one for us. The Estate 9000 Luxury Plush. Hands down the most comfortable bed I have ever slept on. It is a dream. You can tell the quality is amazing because the sewn handles were super heavy duty. The triple thick layer of latex on top was a really nice touch. It came with a heavy-duty zipper case. Do the research and try it out. Everything about this bed is perfect. We are extremely happy with our purchase and recommended it any one who invests in their happiness. I went to the location on 17th street in NYC. The customer service was top notch. Super knowledgeable staff that answered all my questions. Not pushy or trying to up sell me on things I didn't want. All in all, this was a great experience because I felt like I made the right choice. Don't settle for those bed in box types. Don't skimp on quality sleep. Go with the best. Highly recommended.
I bought a beautiful Paris iron sleigh bed from Tina. The service I received from Tina was excellent. She listened and gave me great advice and customer service. Five stars!!
Love this bed! We've had our Paris Iron Sleigh bed for over 10 years now & it still looks brand new. The construction of this beautiful bed is tremendous. The service we received when purchasing & at set up, was amazing! Very dedicated people must work for this remarkable company, because we can't recall having a better experience. Their attention to detail & their service is what makes this company remarkable. From beginning to end, they do it right; which is why we bought our daughters bed from them, too.
I purchased an Estate 7000 Extra Comfort Queen in September and was so happy with it that when I needed a new bed for my guestroom this month I purchased a Solide Queen platform bed with a St. Regis mattress. I purchased both at the Manhattan showroom. The delivery came on time for both beds. The platform bed was assembled quickly by the men who delivered it. I'm very happy with the quality of the mattresses and the service.
I used to be a large fam of this company but I warn others against purchasing certain types of beds. More particularly, I warn that today's Chas P Rogers employees lack history regarding the products, basic knowledge of the company's website and products, and do not perform with the excellence of 20 years ago. I purchased 3 iron beds and the frames will last past my children's and grandchildren's lifetimes. Yet, I cannot use one of the frames and now must store it. When my husband and I moved to a townhouse 3 months ago, we figured we could not get a Queen box spring up the stairs and into the master bedroom, so I called the NYC Chas P Rogers store and was assured that a split box spring would work no problem for my type of iron bed. This was not the case. I was not present for the "white glove delivery" in which the entirety of split box springs and a queen mattress were set up--on our first night with the split box springs on the Chas P Rogers iron bedframe, we fell through to the floor. The ever-patient store sent longer split box springs and at 78 3/4 inches, those would not stay on the lip of the queen bed frame. After I measured 6 other major brands of multiple split box frames, I concluded and indeed was informed that nowadays no split box frames are 80" long as are regular queen box frames. I researched the Charles P Rogers website and found under FAQs that there might be rails to install across the bed frame to support split Queen box springs. ******During the course of 7 calls this week to customer service and the NYC store, no one knew about the FAQ reference to the rails, nor about the rails, nor were they familiar with my Queen bed frame (how could they if they worked at the company only a few months or a few years). During one call in the morning, I was assured that one guy who worked from noon on would call me after he got in that day. I called back at 3:39 pm and 4:01 pm, was told that the guy was on the phone and assured I would be his next call. I told customer service that day I could not continue to stand outside past 5:10 pm, and could not take calls thereafter for some time. I never received another call that day or night from customer service. After a call and email today to the NYC store, I just this afternoon received an email from customer service that the rails would be $450, plus delivery, would take weeks to make, and I would have to drill into the bed frame to install them. I provided the following to the owner and COO of Charles P Rogers by way of advice: (1) It would be unacceptable to me if I owned or managed Charles P Rogers that ANY employee--much less at least 5 employees I communicated with--would be unfamiliar with a page on the website. It is especially unacceptable for customer service reps not to have read the FAQ page. I would require even applicants to have read the entire website before considering hiring them. (2) It would be unacceptable to me that the information about the iron slats were not known by every employee of Charles P Rogers. (3) Inasmuch as Charles P Rogers beds last a lifetime, if I owned or managed Charles P Rogers, I would require at a minimum that customer service reps, if not sales, be familiar with all of the bed frames ever sold. (4) If I owned or managed Charles P Rogers, I would make sure each customer service rep could access a database of all past customers and their purchases. There is no question customer information could be accessed by phone number. (5) If I owned or managed Charles P Rogers, I would fire any employee who promised to call a customer back, but did not. These days, as we all know, it is an inconvenience to talk on the phone or to free a mobile phone for an expected call in. One must make sure one is in a cell zone and that one is not talking on the phone. Too, most of us can't talk on the phone while with others, or working, but we can check and respond to email. All of these things are very disappointing after having had great customer service long ago, including by a man who had worked for the company over 20 years.
What an experience from start to finish. The customer service was above and beyond to say the least, from friendliness to being knowledgeable. They knew exactly what I was looking for! My bedroom looks so awesome. Ask for Erik !
All said and done, Charles Rogers customer service reflects a caring of how a customer is treated. Thank you, Thomas.
I purchased the Powercore Estate 9000 nano mattress after reviewing many mattress reviews... and visiting CPR's Rutherford NJ store where I tested all the mattresses. Due to my size (5'11, 165) I made the purchase since the 9000 was the softest of the mattresses that were all VERY FIRM. In short time, I realized the 9000 mattress was just too firm even after the break-in period as it hurt my shoulders and hip region. I sent an email to the salesperson ("Tina") who never responded. Finally, I got hold of her and she told me to allow a longer break-in period that I tried to do without success. Today I called customer service as they never responded to my email either. I was told to buy a mattress topper for $500+ this after spending $2000. Thus company (as many other testimonials stated) has the worst customer service... I regret buying this mattress and suggest you don't either.
Bought a Mies platform bed a few years ago. Overall, I'm satisfied. BUT: the corners of the wood frame are very sharp and often cause scrapes and bruises when bumped into. Shame on me, I suppose, but CPRogers really needs to round off those corners.
The beds fall apart! I purchased a wood platform bed, recommended board for supporting the mattress, and a mattress one year ago at the store. The bed was delivered to my apartment and assembled. It started to feel a little rickety, but I moved and retightened and reassembled the bed, assuming it was not tightened enough when originally assembled. NOT THE CASE! The side rails separate from the frame, the legs bend under, and the bed starts to shift back and forth just from normal sleeping. I weigh 135, and sleep alone, and am not a restless sleeper. Three times in the past year I have taken everything off the bed, and retightened the screws, which loosen to the point of being removable by hand. I live in fear of the bed collapsing underneath me while I sleep. It is now loosening up within weeks of being retightened. Rogers will do nothing unless I pay to ship the queen sized wooden bed to NYC from Massachusetts, which costs as much or more than a new bed. $2000 for a brand new bed and mattress and the manufacture is crap!!!
They are the worst. Two delivery attempts never delivered complete bed. Ordered the bed on line. Was told that bed had to be manufactured special order and would take several weeks. Figured would be worth the wait. Bed was completed much later than promised. When bed did arrive it came without head or footboard so we refused delivery. Was told by customer service that they were sorry for the mix up and that they would have another bed delivered right away if the headboard and footboard could not be found. Asked how that was possible if the bed had to be manufactured as a special order, was told oh we have plenty of beds. One week later second attempt at delivery. This time had headboard and footboard (yeah). However box with rails had already been opened and did not contain any hardware or the center rail or the cross rails. When I called customer service about having missing parts expedited was told that if I wanted to assemble my self they could send parts by fedex. If not I had to wait until delivery company had another delivery in the area (they only come to our area once a week and only pick up from Charles P Rogers once a week). Still waiting for my complete bed.
We bought a bed from them ..the nano ...we returned it within the return period... Dan the salesperson told us to try the nano 2 bed ... Dan told us on the phone and IN WRITING that if we did like this bed we could return it and get our money back ...a month went by and we called them to start the return process as this bed hurt our hips and shoulders just as much as the original ...they have not communicated back with us they are not honoring their word and they don't seem to care that I have in writing that we could return it ...what a horrid company to deal with ..:my husband has been waiting two weeks to get a call from a manager.... I would never deal with this company nor would I ever recommend them.... consumer reports that with the bed there lower model but not with their customer service
I bought a $600 bed frame and was told it would be delivered/assembled and that I'd be given 30 minutes notice prior to arrival. I have a job and can't take 4 hours off work to wait during their "window." On the day of delivery, I got a call from my doorman saying people were at my apartment. No notice. No call. I had to leave the middle of a work meeting, and rush all the way to my apartment to meet them. Wasn't part of what I was promised.
Let me say that the salesman Steven was excellent. He was courteous, friendly, professional and very knowledgeable in the products in the store. That is why I ended up buying the King sized Nano from him. He wasn't afraid to come talk to a Black man shopping, while his other two White coworkers rolled their eyes and acted as though they were busy (Yeah, I noticed that and so did my shopping partner). Aside from his outstanding customer service and support, I do have two gripes. There was a issue of a salesman "Bryan" who took far to much money off of my credit card WITHOUT ASKING me how much I was going to pay. He took my credit card information and put through a $1500.00 charge as though it was his money and then had the audacity to say " you'll get a receipt in your email..." I asked him what receipt... You didn't ask me how much I wanted to pay? " That debacle through my whole weekend into a bad situation. Then to top it off, Linda (The Mgr) offered nothing but "well when you get your mattress you turn it every 6 months... " and my favorite "you bought the best mattress so it's ok" What does that have to do with anything that just happened with your incompetent salesman Bryan? She starts to end the conversation by saying (lying) " I'm going to listen to the recording and call you back.." I need not say that she never called nor intended to. So those two associates of Charles P Roger's bring a otherwise high rated score down to almost nothing. I hate being lied to Linda...Learn to listen to the customer problems and stick to the subject and try keeping your word. Bryan learn to ask the customer what THEY want to spend before YOU take it upon yourself to spend THEIR money. If you do go into the 17th Street store, only deal with Steven, you won't have problems.
Man - half a year or so ago, I made the switch from my old innerspring Queen mattress to a new King memory foam mattress. The differences were staggering -- vastly superior comfort, quietness, no back pain, and I could enter / exit the bed without awakening my girlfriend when she was sleeping over.
I recently got the opportunity to review this, which I consider to be a 'hybrid' memory / latex foam mattress, and find it has a number of benefits over a conventional all-memory foam mattress, but a couple small drawbacks as well. Bottom line, I'm immensely happy with this mattress and consider it an upgrade over my older memory foam.
+ this mattress has superior comfort to an innerspring mattress. While it's a slightly firmer overall to my softer memory foam, I find this a plus. A pure memory foam mattress can allow you to sink so low that it's almost a challenge at times to change positions
+ to put it bluntly , the extra support and added bounciness make this mattress WAY better for sex. A pure memory foam is comfortable sleeping but can be too soft and allow sinking when you're on your knees / elbows, etc. The latex / memory foam hybrid design means you don't sink way down when you're on your knees during sex. This is a nice design upgrade
+ I find this mattress to be nice a cool sleeping, though my memory foam was as well
+ less unpleasant smell during the initial expansion phase vs. memory foam
+ the packing on this was superb. The box was well-sealed and the mattress itself was securely rolled in heavy duty vaccum-sealed plastic. This made it a lot easier to wrestle around vs. my memory foam, which was vacuum-sealed as well, but in weaker plastic. The tarp it was in had busted and so had the box -- so I appreciate the secure packing of my Brio mattress
- this mattress is more expensive than generic brand memory foam mattresses
- it feels a bit heavier as well, making it heavier to move
- being just a bit firmer than an all-memory foam mattress, there's just a touch more motion transference. While it is worlds better than a conventional innerspring, you don't get that total motion isolation afforded by an all-memory foam mattress
If you're looking to upgrade from a conventional innerspring mattress, I think the Restonic Brio is a good choice for you. You get the coolness, support, and slight springiness of latex with the 'sleeping on a cloud' feeling of memory foam. The Restonic's added support makes it superior for sex - which, while not the primary purpose for a mattress, is still worth considering. It's heavier and more awkward to move than memory foam (and both are more awkward than a conventional mattress) but I honestly find the comfort benefits to be well worth the tradeoff. This is a solidly constructed mattress, MADE IN THE USA, that combines a number of modern technologies to provide a superior sleeping experience. If you've never tried a modern foam mattress -- go test one (find a friend or a store). If you like the experience, then consider buying the Brio Restonic. As an owner of conventional, memory foam, and now the Restonic mattress, I can safely say that they've really got a 'best of all worlds' design with this mattress. 5 stars!
The Restonic Brio Mattress is a quality mattress for people who are looking for affordable medium support, but with the cradling forgiveness of memory foam. I reviewed the twin size.
I have slept on several types of foam mattress: the lowest end Tempur-Pedic, a mid-to-high end Tempur-Pedic, Classic Brands Cool Gel Memory Foam mattress (found on amazon), and a Serta hybrid mattress that has springs with a built-in 2 inch foam top. It's difficult to review a mattress, because everyone has personal tastes and needs when it comes to their sleep. I have found that the Restonic Brio provides a quality sleep if you're ok with the mattress providing some give in the support when you rest on it.
The Restonic Brio comes in a large box. My mattress had plenty of space inside because I think the full and queen sizes are packaged into the same kind of box. But these all-foam mattresses are much better for shipping/purchasing through Amazon than spring-based mattresses are. My box arrived on a very rainy day and it was left outside for a couple hours before I came home. The cardboard box was soaked. Luckily, the mattress was packed inside a vacuumed sealed plastic bag and was completely dry inside the plastic. Since it's vacuum packed, there is no air inside and the mattress is squished down to about a quarter of it's size. You will need to carefully cut the plastic bag and pull the mattress out. It will expand to about 90% of it's full size in just a couple minutes. You probably need to let it sit for another hour before it completely goes back to it's full mattress size, most notably in the corners. In my experience, all foam mattresses have a chemical smell and need to be aired out for a couple days before you can sleep on them. Amazingly, the Restonic Brio wasn't bad. There wasn't much of a chemical smell to begin with, and I just let it air out overnight and I didn't detect an odor afterward. The mattress comes with the cover already on it. I put some sheets directly on top of that (don't use a mattress pad with a foam-based mattress) and slept on it for 3 nights and took a nap on it as well. To provide some relative perspective, I weigh about 200 lbs and have a BMI between 24-25.
The Restonic Brio is very similar in feel to the Classic Brands Cool Gel Memory Foam mattress. When you lay on it, it has a noticeable give to it, but as you lay motionless, you do feel a little bit of a wrapping sensation around you. It is comfortable if you like a medium-level of support. I have minor lower back issues, and since I switched to a mid-to-high end Tempur-Pedic mattress, they have gone away. After 3 nights on the Restonic, I slept soundly, but my lower back was starting to feel a little discomfort after the 3rd night. This is because I like a firm mattress for my back. Even my low-end Tempur-Pedic is more firm than the Restonic Brio. Now, naturally, any Tempur-Pedic model will give you a much denser foam, but that comes at a huge cost increase compared to this mattress. It really comes down to what you individually prefer, and can afford.
In general, if you are looking to buy a mattress from Amazon, I do recommend going with a foam mattress because they do ship much better than springs. I would personally have liked to see a little more firmness from the Restonic Brio, but I can't knock it too much because it is relatively affordable, comfortable, and seems like it will hold up for years. If you want a medium-support mattress, I can easily recommend that you look into this Restonic Brio. If you need more back support because you have chronic lower back pain, I think you should look for something firmer.
I recently tried a memory foam for the first time with a memory foam topper. I loved it so much I wanted a full on memory foam mattress.
I had tried to use a memory foam pillow several years ago and I hated it. It was too hard and stiff. Because of that, I never had any desire to try a whole mattress made of memory foam. Boy, was I missing out. Having a chronic pain disorder, my hips would hurt so bad I would have to get up because I just couldn't lay there anymore. I wasn't getting much sleep at all. After getting the memory foam topper I never woke up with hip pain again. This mattress is perfect because it has a combination of latex and memory foam which not only allows for a pain-free sleep but also helps to keep me cool while I sleep. I tend to get hot while I sleep, so that is a big plus. This mattress is very comfortable for me. Much, much more comfortable than my old standard pillow top mattress.
This is a heavy mattress so you'll want to make sure you open it where you want it because it can be a bit awkward to carry around. It comes compressed for shipping and it doesn't take long at all for it to decompress. So far, I am very happy with this mattress. It looks nice and feels divine.
Okay, I have to say... this mattress is AMAZING! I'm relatively new to memory foam, only having occasionally slept on one at a friend's house. (First time was a few months ago.) His wasn't bad, I liked it okay. But this one is SO much better! It's quite soft and relaxing, but firm enough to provide good support.
I have the mattress on a wooden slat bed frame, and it's just great. The thing I was worried most was about getting too hot. I run hot in the middle of the night, I will typically wake up to kick off the covers, with my old box spring and traditional mattress, but I haven't had that issue with this one! I find I toss and turn less, which is such a plus for me.
The look is quite nice, it's sleek and modern, and the cover of the fabric is great. The mattress seems really well made, like it'll hold up for a decade at least. It breathes really well, it's so comfortable, and I find I'm already sleeping well.
This is my first foray into the world of memory foam, and I'm never going back! I have absolutely no complaints. I'd highly recommend this mattress, and I'm definitely sold on this brand.
This Restonic mattress looks great, has minimal off-gassing smell when opened, and gives perfectly adequate support. I'm giving it four stars instead of five because, for us, five stars means This Is It, the best choice you can make in the price bracket. We recently reviewed a Zinus twin mattress, and besides being cheaper across all sizes was also heaven to sleep on. That one we gave five stars.
We recommend the Restonic Brio mattress, but we do not think it is the end-all be-all in the category. The quality is there, it has a cool surf pattern on the surface, and it arrived intact and as advertised. If they float the price down to the $600 range, bump the rating up one star. In the current $800+ range, we rate it:
We've been using this Restonic Brio Mattress (full size) for my 10-year old daughter's bed and I (Dad) have been sleeping well on it. Why am I not sleeping in my own bed you ask?...daughter likes to sleep with Mommy...Daddy swaps places and falls asleep peacefully on a couple of pillow pets. I wasn't complaining in having a new mattress in my room..err...my daughter's room since this was replacing a 25+ year old mattress with some lumpy spring that seem to poke in all the wrong places.
So back to the Restonic Brio mattress. First off I was very impressed with the shipping. The last mattress I had delivered to my house was a coil/spring king size mattress...it arrived sealed in a plastic bag but was fairly scuffed up from the travel...the sealed bag had some rips and some of the actual mattress had scuff stains and tears. Not this Brio - the beauty of memory foam is that this thing came compressed/sealed in a cardboard box that was maybe the size of a dishwasher. I opened up the mattress and it uncompressed to full mattress shape thus prompting my wife to say 'you will never ever get that mattress to go back in that box - trash that box, rake the leaves, put away the dishes, blah, blah, blah, etc, etc'.
I was impressed with the actual mattress quality - nice fabric, durable stitching, sleek euro type look. But bottom line___ mattresses are for providing a comfortable night's sleep...my daughter and I have both logged some nights on this mattress and I'm happy to report that we both get a good night's sleep on this puppy. This is the only memory foam mattress in our house but I've slept on other memory foam mattresses. I would say that this memory foam/latex combo is a bit firmer than typical memory foam mattresses I've slept on but still in the 'medium' range of firmness...ie, my king bed spring/coil mattress is a bit firmer but I don't have any back problems (yet) so either works fine for me. Temperature-wise this mattress stays cool enough for me...no issues there.
So overall, I like this Brio mattress (especially compared to the 25+ year old one it replaced). I like the way it came nicely shipped. Good quality. Attractive design. Comfortable night's sleep and doesn't overheat. Tonight I will sink into my mattress to be cradled the way only memory foam can do, I'll snuggle up with a couple of pillow pets, maybe even eat a couple of rolls of Smarties from the night stand drawer and wash it down with a half drank Capri Sun that is still lying next to the bed. At current price of $725 not the lowest price relative to various competition but a solid good quality choice - 4-STAR rating from me in consideration of price/value.
This Restonic Brio Mattress is just perfect, the quality of this mattress is some of the best I have come across. The mattress I received is queen sized, and measures 80 inches x 60 inches x 10 inches. This mattress arrived compressed, but once it was let out of the packaging it fluffed up to its natural size. This mattress is excellent and doesn't sink when someone lies on it, but rather it adjusts to the body on it. This mattress provides true comfort, and I like it a lot, it came at the right time (since I had a queen sized bed base, from amazon too), so this mattress will now complete the new bed.
On a side note, when this was opened, it was left to air for a while before using it.
This mattress is wonderful, it came to our doorstep and was so easy to set up. It is the best mattress and so comfortable. Worth every penny.I highly recommend it. This one is for our son and we are thinking about getting a king size for us !!
The memory foam provides a very natural feeling of support to the body. It's easy to get comfortable in a variety of sleeping positions but it is also easy to get comfortable for reading in bed. I have chronic pain in knee, hip, back, etc. and this has helped give a little ease to these problem areas. I'm not saying it took all my problems away but a significant improvement in staying comfortable in bed through the night, less tossing and turning, relaxed muscles and reduced pain in joints. Now imagine how great it will make you feel if you don't even have any of those health concerns! Either way, it's a great night's sleep once you get used to the feel. Took me a couple of days to truly get used to but loved it from the first time that I lay down for a little test rest! At first the little bounce is a different feel compared to other mattresses.
The mattress I bought was not even 10 months old before it started sagging, I've turned it many times, it does no good. The warranty is trash, It cost to much for the company I bought it from to take it back. Never again will I buy your products. My husband is blind and has fallen off many times. We don't sleep well, trying to keep from falling off the edge. Paid extra for the protection on a bed that's trash. I'd heard of you for years and thought you were a better company, it would be nice if you could change my mind and tell everyone something better.
I went to visit my sister a month ago. She have a restonic mattress in the spare bedroom. I told her that I slept very well in this bed. She explain to me about her restonic mattress and why she prefer the gel instead of foam. It make a lots of sense because I wasn't like sinking in that bed. I bought few years a go a mattress with a very tick pillow top but since I try restonic at my sister place, for sure it will be the next one on my list.
I got a Restonic mattress about a year ago, as far as I know it's still under warranty, the very top of the mattress, the top layer of material that has all the decorative stitching in it has all come undone around all the stitching leaving the foam exposed, they were contacted and photos supplied and they will not stand behind their product. The main sleeping surface is coming apart after not even a year and is just going to get worse, this even happened while being covered with a mattress cover, I will never buy one of their products again, that's ok, one bad review is worth lots of lost sales, they should have stood by their product.
The mattress is doing well. I just have a difficult time falling asleep. Sometimes I rest pretty well and other times I don't. It's an age thing I suppose? I purchased the mattress in hopes of it helping me get a better nights sleep. I guess it was for a duration of the time I slept, rather than getting a better nights sleep?
We have only had it a few weeks. It was really firm the first week but that is getting better. Also we get very hot at night but we are not giving up yet.
No more tossing and turning to get comfortable, very satisfied with my mattress
We've had our restonic now for 8 years and it still like sleeping on a cloud I would not have another mattress with another name other than Resonic for the rest of my life!
This is one of the lumpiest mattresses I've ever owned. We tried to use the warranty as it is very lumpy and has indentions but since it's not a 2"indention in every area only in some, they wouldn't honor it. Will be the last Restonic that we purchase.
The first couple of nights were sleepless as mattress slept very firm with a lumpy feeling at legs and middle of back. After first week, horrible sleepless nights turned into sweet slumber! We love our new mattress. With the coils that are individually wrapped it is truly a buffer for movement. My hubby outweighs me by 100 pounds. When be moves around or exits the bed I am not aware of anything happening! The man I bought the mattress from told me there would be an adjustment period. He was right and I am so thankful we stuck it out! Great mattress, great sleep, great life!
I’ve had it since June 2015 and the mattress just feels better and better. Nice product!
My mattress when I first got it was so wonderful but now I find the area I sleep in has sunk a little too much. I have been waking with a backache so I don't know if the mattress is doing what I hoped it would do. I have turned the mattress numerous times.
I purchased a Restonic mattress back in March and I must say my back aches and leg problems have come to a halt. I actually sleep through the night for first time in years. If you can't sleep and wake up with a back ache every day, please go get yourself a new Restonic mattress. Its worth every penny you spend on it. Why have sleepless nights when you can have great nights rest and wake up feeling refreshed and pain free. The only thing i don't like about the mattress is that the pillow top cording around the top of mattress appears to be pulling away from the fabric and making it appear as though it will come apart. That part i do not like.
Both of us are enjoying the mattresses very comfy.
so far so good - no complaints at this point.
To be honest, I am very disappointed in this new mattress. I wish there was a way to get my old Restonic of 23 years back. It was so comfortable but we felt after that length of time, we should get a new one and I am so sorry. I sin k into thios one and I don't feel that it is firm at all. Can you do anything to replace it? Do I have a faulty one? Also, I almost slide off the edge when I am putting socks on. I prefer the old type of mattress with the edging for this. Why did they have to change this??
It's amazing how a good mattress can change your life. A good night sleep dictates how productive you can be the whole day. My Restonic is like sleeping on a cloud, no more waking up with back pain, sore shoulder or feeling short changed on sleep. We waited way too long to buy a new mattress, and so glad we purchased the Restonic. It was in our budget, and have recommended it to all our friends. Thanks Restonic
This is a very nice mattress for the price that I got it for. I would buy one again.
Found an up front and honest bed store owner who has sold Restonic for 25 years. Why? They are the most durable mattresses on the market. As he stated, "All mattresses that are enjoyed in the showroom start the same, how soon they fail in your bedroom depends on what lies in the middle between your head and feet. Let me introduce you to the Marvelous Middle”. I now have my first Restonic. A Hybrid Signature Plush. I got a 25 year warranty, a bed that I believe will last longer than those other brands, and I want you to avoid going down the same road I went down for a decade by letting commercialism effect your decision. Sometimes better is not what is being sold on television with lovable sheep, but by what folks who would rather have you sleeping on quality than quantity. Glad to be part of the Restonic family.
Still enjoying wonderful night sleep. Recommended restonic to daughter and son in law they love their new mattress!
Bought the king mattress from a local furniture store. Had it 3 months when we noticed that it was caving in and staying indented where me and my husband each slept. It's one of the most comfortable mattresses we've ever had but became uncomfortable and unsatisfying when we were stuck in that one spot Bc if we tried scooting over, our bodies rolled into that indented spot. We fought with furniture store to pick it up and it got restuffed by the makers. Hoping there are no more issues.
Great company, outstanding service!
Originally I thought the mattress was great, but now I wake up every morning with a pinched nerve, plus we have a ridge down the center of the mattress.
Check out the Restonic mattresses at www.atlastsleepsystems.com , The cushion firm is the best mattress I have ever laid down on. I shopped every store in our town and laid on over 100 different mattresses and the Restonic @last cushion firm blew away all the compitition. I couldn't be more happy with my Restonic.
We had our old mattress for over 15 years. Replaced with Restonic mattress and have been very pleased. My only complaint is that it's hard to get out of in the morning because it's so comfy.
No inner-spring mattress will ever solve the middle hump problem, but it's already here, two months in. Otherwise, I sleep beautifully.
I can't remember the exact date but we purchased this mattress no more than six months ago and it is already sagging. My husband only weighs 150 so I don't understand why it is sinking already. The mattress was great for the first month we had it though.
We have had our mattres for almost 1 year and we still love going to bed!
Excellent value and so very comfortable.
I love my new bed. With medical issues the ability to elevate both head and feet are perfect for me.
We purchased a restonic mattress a few years ago. We have had to buy a foam pad due to the indentions that have formed from where we lay at night. My husband and I are not large people and I feel that the mattress has not held up.
our mattress is under warranty and we we're trying to het some help because it is sagging and losing its structure