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Charles P Rogers has been making bedding since 1855 with the goal of making the finest beds. They still have their location in New York City and also ship their bedding nationwide. Overall, they specialize in offering hand crafted mattresses, frames, and beds. Their mattresses are focused on hybrid mattresses featuring latex comfort foam and pocketed coil support systems. With thick layers, they have good ratings when it comes to initial comfort, but some had issues with durability over time.
Lucid mattresses have been selling mattresses online for the last seven years and they have a wide variety of gel memory foam, hybrid, and latex mattresses -- including a super thick 16 inch mattress. They offer a wide variety of mattress options that are low cost, which is preferred for budget-conscious shoppers. However, there are customers that have experienced some issues with sagging and durability over a shorter period than average, so these mattresses may be best only for temporary solutions.
Based on our aggregated reviews and our scoring method, we recommend Charles P Rogers in this match up!
See Our Full Review of Charles P Rogers
Charles P Rogers: 8.1/10
Charles P Rogers: 8/10
Charles P Rogers: 8.1/10
No Back Pain:
Charles P Rogers: 8.1/10
Charles P Rogers: $899-$2999
Charles P Rogers:
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Using customer reviews as a guide can be great for discerning shoppers. Unfortunately, customers don't always have good things to say about these mattresses. Some are happy with the feel and comfort of their mattress, but others complain about how it feels for them. If you are contemplating ordering, see below for more specifics that may be helpful.
These mattresses are above average in their supportiveness, which is ideal for those that are suffering from a sagging mattress right now. However, there are some that have mentioned support and feel issues, so make sure to do some extra research on the firmness and whether it will work on your body.
Edge support is how much a mattress props you up along the sides of the mattress. These mattresses do well here, but some may exerience some dipping along the sides.
Companies that properly invest in testing, quality control, and good materials should have durable mattresses. Those that don't put a focus on these things may have some complaints from sleepers. Sadly, customers have mixed feelings about lasting comfort from these mattresses. Some folks report a cozy night's sleep, but others have had comfort issues over a shorter than average time frame. Make sure to do a last check on the reviews before purchasing.
Some folks were very pleased with their mattresses, but others had issues. Even though some folks appreciate these mattresses, they have lower customer satisfaction that average overall. Below you will find more information from customers on the specifics from these mattresses.
Support isn't one and the same as firmness. Good support means that it lines up your back and spine -- leading to a healthier night sleep. Sadly, these mattresses have some mixed reviews when it comes to support. Most find that they provide a good amount of support at the beginning, but some have reported support issues as time as gone on.
For those that like to sit on the side of their bed, even edge support is essential. For most folks, these mattresses do a good job with edge support at the beginning, but some didn't think that it was as comfortable long term as they had wished.
These mattresses may not perform as well long term. Some sleepers describe issues with durability and comfort over a shorter than average timeline. If you have a larger body frame and are hoping for something with longevity, these mattresses may comfort you initially, but do some more research before buying.
We recently ordered the solide bed, and it came in the mail a few days ago However, after setting up the entire frame, we realized that the platforms were missing. Consequently, we had to move the frame out of the bedroom and our old bed back in.View More Reviews
The delivery was well done, courteous, and on time. We bought the tiger mahogany Hampton king bed with white leather headboard and the PowerCore 7000. My husband and I assembled the bed. We were pleasantly surprised, every screw, washer and parts were all included. It took a few hours, the bed is well made, solid, and every part fit together perfectly. It looks beautiful. Very happy with our experience but we have not slept on the bed, waiting for the new carpet's off gassing to dissipate. No off gassing from the bed/mattress though. I spent three months researching bed construction and mattresses, including reading the Old Bed Guy blog. I concluded this was the best available for the money. My husband who was initially sceptical of buying online, sight unseen, is sold! My only issue was I wished the bed was a available in expresso without an extra $250.
kind customer service, smooth delivery and extremely happy with our choice 6 months in( st regis pulse latex)
Great mattress, great customer service at the New York site. Word on the street is that buying a mattress takes a lot of time, energy, and choices between seemingly endless mattress choices. I found this brand while researching mattresses online. I wanted something firm, and based on reviews, as well as more formal reviews by Consumer Reports, I felt like the Charles Parker 5000 was going to be the one. My partner and I went to the show room, met with a super sales guy, very 'no pressure' which I like, and tried it out. 20 minutes later, we had purchased the mattress, set up our delivery time and we're all set for sleeping in a king sized mattress. Delivery was smooth, no issues. Our first night of sleep was good,a month later, it was excellent. The mattress is firm to very firm, and it took a moment to get used to it from our older, worn in, mattress. She sleeps on her side, and I sleep on my back. Both of us get a great night rest. Both of us get up at different times; motion from one partner makes no impact to your sleep mate. We love it!
ISSUE #1: When I made the order, I received an email confirmation. However, I also received an email saying that they charged me 20%. I wasn't sure why. Maybe that's posted on their website somewhere but I didn't see it. So I emailed them to ask why and they emailed right back to let me know they hold a 20% deposit. Good to know. An explanation would be good to have somewhere, like in the email confirmation.
Other than a fairly long wait for delivery our bed was extremely well packaged and arrived with no damage at all. The delivery crew were very polite and helpful. Everything was there and putting the bed together was easy. We are very happy with the finished product.
After a conversation with a phone representative, we ordered the memory foam version of this mattress. This turned out to be a mistake for me, as the heat retention of the memory foam kept me from sleeping well, even after 45-60 days.. The underlying mattress was excellent, however. The pulse latex would have been the right choice for us. To be honest, I'd raised this issue of heat retention with the representative and wished that he'd thought to steer us to the pulse latex initially. I knew we could exchange, but I hadn't been told that there would be a $375 charge for the exchange in addition to the price difference. So this was a disappointment. But we now have the pulse latex version and it's marvelous. Both versions are great unless, like me, you are sensitive to the heat retention of the memory foam. We sleep much better with the new mattress. I highly recommend it.
Earlier this year I purchased the Fairnoble Sleigh Platform Bed - beautiful quality and craftsmanship. I shopped around a number of other local vendors to find the right mattress. I was fortunate to find the St Regis on sale at Charles P Rogers. After reading positive independent reviews, I decided to give it a try - taking a chance ordering online. I love this mattress! The quality is excellent, and it is the perfect balance of firmness with a cushion-y upper layer. I highly recommend not only these products, but also must say that my experience with the Charles P Rogers company has been completely satisfying. I would not hesitate to refer potential buyers, or to purchase again from them in the future.
I love love my st Regis , Im so happy to have purchased this mattress, I sleep fabulous, this is so comfortable,worth every penny, I also purchased an encasement so my Mattress is protected , very comfortable feels fabulous
The mattress was double wrapped when it arrived in perfect condition. We have used it a month now and are resting comfortably after sleeping on a 15 years old mattress with lumps and indentations. Excellent buy. Thank you for the free shipping!
Very pleased with the St. Regis Queen Pulse Latex Mattress. My husband recently had back surgery and this mattress works for him. I have some arthritis issues and it works for me. Very pleased with the order process and delivery. Mattress was delivered to the bedroom, unwrapped, and trash removed by the delivery team. Because we are several states away, delivery took a few weeks. The only thing that would have made it better was to get the mattress sooner!
We like this mattress very much and would readily recommend it to friends or family. It is 'firm' the way we like our mattresses. We researched mattresses online and with Consumer Reports and choose this mattress. We just ordered another mattress, a king size, for our master bedroom because of the quality of this mattress. The mattress is soundless when you shift your position in bed.
I was extremely impressed by Charles Rogers from beginning to end. I wanted to place an order and emailed with a question at a time that I knew was afterhours for their customer service department - and yet someone got back to me almost immediately to answer my question and encourage me to place my order because the New Year's sale was ending the following day. Delivery was easy, the guys brought it all the way in, unwrapped it and set it up. The mattress is good quality. As is, it was a little too hard for me - I wish that the pillowtop was just a bit more plush so you get the feeling of luxuriousness as you sink into it. But I got it closer by buying a mattress cover with an additional pillowtop. Absolute perfection? Maybe not, but darn close! Full disclosure that I am a side sleeper and am thin, so boney, hence the need for softness. All in all, I am very happy with the quality and customer service for the price.
My entire experience with Charles P. Rogers was excellent. I love the fact that they have this old school showroom. Everyone I dealt with when visiting the showroom was extremely helpful and good natured. I went with a platform bed and the St. Regis mattress. I rent my guest room out on Air BnB and it surprised me how many of the guests report to me and in reviews that this is the most comfortable mattress they've slept on. I occasionally sleep on it myself between guest visits. It's cushy yet firm. The entire experience couldn't have been better. Expect my current guest from Seattle to reach out and order the mattress soon. He loves it as well! And how cool that this company has been in business since 1855! They must be doing something right.
If you want an ultra comfortable mattress with top level construction and absolutely no toxic outgassing and odor, this is THE mattress to buy. We had some horrible experiences trying brands such as Simmons (horrible odor that didn't dissipate even over a month) and Satva (no odor but really inferior construction, uncomfortable, and they offered me a $400 refund to take down negative reviews). But, eventually we found CP Rogers. Wish that had happened sooner, but so glad that, ultimately, it did. We've been to the showroom and factory in NJ, and there's no chemical odor whatsover on the shop floor. And sleeping on the 9000 is incredible --something to look forward to at the end of the day.
The estate 9000 is a beautiful mattress and very heavy. In discussing our needs with the rep, we decided on the 9000 although it is difficult to know which mattress would ultimately be best by simply talking to someone, without laying on the bed. We have no regrets in buying the 9000 but will say that it was a bit too firm and I added a memory foam pad to soften it. We sleep well on it and have high hopes that it will last for many years as it is a quality mattress.
I had been sleeping on an old, heavy, top-of-the-line, outrageously expensive Kluft before and had enjoyed it for many years -- but all good things come to an end eventually, In 2016 I tried the top two versions of the Saatva mattress, but sent them back: they simply were not solid enough for me. Then I slept on the 2016 version of the Charles P. Rogers Powercore Estate 9000 -- a great improvement over the Saatvas, but it felt a little hard to my aging body. The new version of this bed, however,. with the "latex comfort select cassette" system as a top layer, is just perfect for me. I absolutely love it. The delivery guys they use are terrific, too. Happy end of story.
Everything went smoothly. Delivery was EARLY! Guys really nice. I recommend this company to anyone. Howard A. is great, last of the great retail consultants. Wish there were more like him.
Great experience. I have five beds from CPR and they are all wonderfully comfortable. Delivery was quick and painless, and they got everything set up for me.
I went into this store a couple of times before making a decision on my purchase. I was approached by Sean, super friendly and very helpful in my final decision to make the purchase. Sean made several recommendations for me after I realized the bed I wanted was too large for the space I have. I ended up purchasing the Alana platform bed in tiger wood with four rolling drawers that easily glide from under the bed. Delivery was easy, fast and having paid a little extra for assembly was seamless. Happy, satisfied and well rested .
I was tasked with assisting my parents with replacing their mattress set; my father consulted Consumer Reports and wanted the highly recommended Powercore Estate 5000 mattress and low profile foundation in order to lower the overall profile of their bed for ease of use. The very fabulous sales rep Tina spoke with me by chat at length and answered all of my questions and assured me of the very specific dimensions that we required. We were also in a bind for fast delivery because of an impending discharge from a rehab facility and Tina worked her magic and got us white glove delivery service within 5 business days, which is not at all standard. Thank you to Tina for her superb service and communication which facilitated our ability to get this highly rated and high quality mattress in place in time for my family's needs.
Great night sleep!!!! My wife and I were long overdue for a new mattress. The old one lasted us for quite some time. Choosing a new mattress was a research project that went on for a couple of months. After looking at local stores, online shops and trying everything out there I stumbled upon Charles P Rogers. Never heard of them but their reputation seemed very favorable in the reviews I've read. Not that many reviews of people who didn't like the mattress, so I thought I would give it a shot. I live in NY so going to the store was easy to do. I went in and was immediately greeted with a polite, sincere and knowledgeable sales person. I've been to a number of chain mattress stores so I was ready for the talk-up of how great the mattresses are. I told her my needs and she had me lie on a 9000 series. It felt great - not a back sleeper but this felt good on my back. I then moved down to the 7000 series and within a minute my back started to hurt. Went back to the 9000 series and again no pain. This is a first - comfortable on my back. After so many stores I was convinced this was for me. I like its not an all foam mattress which I read many mixed reviews on. The real test now was to get my wife to buy into this mattress as well. She visited the other store in NY and also like the mattress but she is not as picky as I am. I ordered it, along with the foundation, sheets, and removal service of the old mattress. Delivery crew were top-notch. Had to deliver in the pouring rain and were careful coming in, making sure everything stayed dry cleaning up after they left. This was truly white-glove service. After a week sleeping on this mattress, I think my wife raves about it more than I do. Telling everyone how good it feels and make comments that it should be in a commercial if they made any. Overall, store was great, reps were great, delivery was great and the sleep is great. I even find myself on my back in the morning - something that never happened with the old mattress due to the sag. Really pleased. No regrets. Any future mattress purchase will always be a CPR.
The sales person was lovely, knowledgeable and informative. She helped us pick the proper mattress for us. After a mix-up with delivery time, which Customer Service rectified the same day - arranging for delivery after their normal hours - our mattress was delivered. It is so comfortable! I've had the best rest I've had in a long while. (Previous was a Sleep Number - which was horrible!) I'd recommend a Charles P Rodgers mattress.
We purchased a king St. Regis Pulse Mattress and a king Barcelona platform bed in tiger mahogany, as well as some bedding. We absolutely love everything. The mattress is so comfortable and the tiger mahogany platform bed is true to the picture on line. It's a beautiful bed. I also can't speak highly enough of Erick Lamb the sales rep I dealt with. He was so professional, knowledgeable and kind. It was a true pleasure working with him when I ordered the mattress. BTW - we loved everything so much that we just ordered a queen St. Regis and queen platform bed. And yes, Erick, took very good care of us. Charles P. Rogers will be our only place to purchase beds in the future and I will be asking for Erik Lamb to assist.
My wife and I did a lot of reading and researching long before we finally decided on Charles P. Rogers and a CPR mattress. We both have similar profiles in what we look for - support, comfort and quality. We called C PR and spoke with Steve S. Steve S. was amazing- professional, knowledgeable and patient! He answered each of our questions and had many of his own - he was wonderful. Steve worked with us from the start - initially on the telephone, when he put us through his own "research" - asking questions about our firmness likes, mattress history, individual statures and what we hoped a mattress would provide for us as a couple. Steve generously offered his time and expertise on the telephone, educating both of us on the various types of CPR mattresses, the individual features and the specific construction of each mattress. After several telephone conversations we were ready to purchase and did so over the phone. We planned a fun day trip to NYC, and while there, we decided to visit the store to test and feel the mattresses in person. where Steve S. was just exactly as he'd been on the telephone. Steve was exceedingly professional and offered yet more expertise on the CPR mattresses. We made our decision and have been thrilled ever since. The CPR mattress is far and away the most supportive and amazingly comfortable mattress - ever (we are on our 50s and have had several high end mattresses along the way). Thank you Steve S. - you are everything a sales consultant should be! We love our mattress!
These are the best reasons to choose Charles P. Rogers: Quality furniture, Dependable, Expert Installation and Delivery, Outstanding Customer Service. From the moment we entered the showroom we felt at ease. Calm and knowledgeble sales staff guided us, asking important, appropriate questions, sharing their knowledge of the products. The beds are all classic designs made from quality materials with craftsmanlike construction. The matresses are unique for their comfort. Delivery was a snap. The delivery team were equally knowledgeable, neat, careful and friendly. There was however a minor problem with the order. The deliverymen stayed, called the warehouse to seek a remedy. While at our home they placed a call to Chales P. Rogers Customer Service Liaisons on our behalf. The customer service team could not have been more responsive and accomodating. Stuff happens, but how a company responds to a problem says alot about that company. They looked into the issue and discovered that a required component of the bed was not part of the original order. We felt as if we had become a priority not a problem. Charles P. Rogers clearly understood that behind every problem is a customer with a problem. Together, we found an equitable solution and the new bed arrived in just a few days. We could not have been more pleased with the entire experience, minor hiccup and all. They called to arrange delivery, arrived ontime with the new bed and within 20 minutes the bed was assembled with the new mattress in place. The bed looks like fine furniture and the comfort we have experienced is almost beyond description. We have all dealt with stores where once the sales is completed and a problem occurs, you are on your own. With Charles P. Rogers nothing could be further from the truth. Charles P. Rogers is a quality manufacturer and demonstrates a business ethic rarely seen these days. We are Charles P. Rogers customers for life and would enthusiastically and without hesitation reccommend them.
My wife and I moved into a high-rise apartment near NYC that is much smaller then our place in the burbs. Space is a premium and taking advantage of storage space is essential. I wanted to have the absolute best bed on the market I found the Mahogany Storage Bed king size. The quality does not get much better than this. The Mahogany finish looks outstanding, top notch. The drawers are huge and fit lots of my clothes. Self-closing glides doors is a really nice feature too. Even the footboard has an additional compartment. There is even an optional digital safe that I did not go for but still nice feature. Another feature that looks premium to me is the upholstered top. Much better support than slats. The drawers came fully assembled, really convenient. The quality of the mattress was most important. We wanted to invest in a bed that would last long, feel amazing every time and be environmentally responsible. We found the perfect one for us. The Estate 9000 Luxury Plush. Hands down the most comfortable bed I have ever slept on. It is a dream. You can tell the quality is amazing because the sewn handles were super heavy duty. The triple thick layer of latex on top was a really nice touch. It came with a heavy-duty zipper case. Do the research and try it out. Everything about this bed is perfect. We are extremely happy with our purchase and recommended it any one who invests in their happiness. I went to the location on 17th street in NYC. The customer service was top notch. Super knowledgeable staff that answered all my questions. Not pushy or trying to up sell me on things I didn't want. All in all, this was a great experience because I felt like I made the right choice. Don't settle for those bed in box types. Don't skimp on quality sleep. Go with the best. Highly recommended.
I bought a beautiful Paris iron sleigh bed from Tina. The service I received from Tina was excellent. She listened and gave me great advice and customer service. Five stars!!
Love this bed! We've had our Paris Iron Sleigh bed for over 10 years now & it still looks brand new. The construction of this beautiful bed is tremendous. The service we received when purchasing & at set up, was amazing! Very dedicated people must work for this remarkable company, because we can't recall having a better experience. Their attention to detail & their service is what makes this company remarkable. From beginning to end, they do it right; which is why we bought our daughters bed from them, too.
I purchased an Estate 7000 Extra Comfort Queen in September and was so happy with it that when I needed a new bed for my guestroom this month I purchased a Solide Queen platform bed with a St. Regis mattress. I purchased both at the Manhattan showroom. The delivery came on time for both beds. The platform bed was assembled quickly by the men who delivered it. I'm very happy with the quality of the mattresses and the service.
I used to be a large fam of this company but I warn others against purchasing certain types of beds. More particularly, I warn that today's Chas P Rogers employees lack history regarding the products, basic knowledge of the company's website and products, and do not perform with the excellence of 20 years ago. I purchased 3 iron beds and the frames will last past my children's and grandchildren's lifetimes. Yet, I cannot use one of the frames and now must store it. When my husband and I moved to a townhouse 3 months ago, we figured we could not get a Queen box spring up the stairs and into the master bedroom, so I called the NYC Chas P Rogers store and was assured that a split box spring would work no problem for my type of iron bed. This was not the case. I was not present for the "white glove delivery" in which the entirety of split box springs and a queen mattress were set up--on our first night with the split box springs on the Chas P Rogers iron bedframe, we fell through to the floor. The ever-patient store sent longer split box springs and at 78 3/4 inches, those would not stay on the lip of the queen bed frame. After I measured 6 other major brands of multiple split box frames, I concluded and indeed was informed that nowadays no split box frames are 80" long as are regular queen box frames. I researched the Charles P Rogers website and found under FAQs that there might be rails to install across the bed frame to support split Queen box springs. ******During the course of 7 calls this week to customer service and the NYC store, no one knew about the FAQ reference to the rails, nor about the rails, nor were they familiar with my Queen bed frame (how could they if they worked at the company only a few months or a few years). During one call in the morning, I was assured that one guy who worked from noon on would call me after he got in that day. I called back at 3:39 pm and 4:01 pm, was told that the guy was on the phone and assured I would be his next call. I told customer service that day I could not continue to stand outside past 5:10 pm, and could not take calls thereafter for some time. I never received another call that day or night from customer service. After a call and email today to the NYC store, I just this afternoon received an email from customer service that the rails would be $450, plus delivery, would take weeks to make, and I would have to drill into the bed frame to install them. I provided the following to the owner and COO of Charles P Rogers by way of advice: (1) It would be unacceptable to me if I owned or managed Charles P Rogers that ANY employee--much less at least 5 employees I communicated with--would be unfamiliar with a page on the website. It is especially unacceptable for customer service reps not to have read the FAQ page. I would require even applicants to have read the entire website before considering hiring them. (2) It would be unacceptable to me that the information about the iron slats were not known by every employee of Charles P Rogers. (3) Inasmuch as Charles P Rogers beds last a lifetime, if I owned or managed Charles P Rogers, I would require at a minimum that customer service reps, if not sales, be familiar with all of the bed frames ever sold. (4) If I owned or managed Charles P Rogers, I would make sure each customer service rep could access a database of all past customers and their purchases. There is no question customer information could be accessed by phone number. (5) If I owned or managed Charles P Rogers, I would fire any employee who promised to call a customer back, but did not. These days, as we all know, it is an inconvenience to talk on the phone or to free a mobile phone for an expected call in. One must make sure one is in a cell zone and that one is not talking on the phone. Too, most of us can't talk on the phone while with others, or working, but we can check and respond to email. All of these things are very disappointing after having had great customer service long ago, including by a man who had worked for the company over 20 years.
What an experience from start to finish. The customer service was above and beyond to say the least, from friendliness to being knowledgeable. They knew exactly what I was looking for! My bedroom looks so awesome. Ask for Erik !
All said and done, Charles Rogers customer service reflects a caring of how a customer is treated. Thank you, Thomas.
I purchased the Powercore Estate 9000 nano mattress after reviewing many mattress reviews... and visiting CPR's Rutherford NJ store where I tested all the mattresses. Due to my size (5'11, 165) I made the purchase since the 9000 was the softest of the mattresses that were all VERY FIRM. In short time, I realized the 9000 mattress was just too firm even after the break-in period as it hurt my shoulders and hip region. I sent an email to the salesperson ("Tina") who never responded. Finally, I got hold of her and she told me to allow a longer break-in period that I tried to do without success. Today I called customer service as they never responded to my email either. I was told to buy a mattress topper for $500+ this after spending $2000. Thus company (as many other testimonials stated) has the worst customer service... I regret buying this mattress and suggest you don't either.
Bought a Mies platform bed a few years ago. Overall, I'm satisfied. BUT: the corners of the wood frame are very sharp and often cause scrapes and bruises when bumped into. Shame on me, I suppose, but CPRogers really needs to round off those corners.
The beds fall apart! I purchased a wood platform bed, recommended board for supporting the mattress, and a mattress one year ago at the store. The bed was delivered to my apartment and assembled. It started to feel a little rickety, but I moved and retightened and reassembled the bed, assuming it was not tightened enough when originally assembled. NOT THE CASE! The side rails separate from the frame, the legs bend under, and the bed starts to shift back and forth just from normal sleeping. I weigh 135, and sleep alone, and am not a restless sleeper. Three times in the past year I have taken everything off the bed, and retightened the screws, which loosen to the point of being removable by hand. I live in fear of the bed collapsing underneath me while I sleep. It is now loosening up within weeks of being retightened. Rogers will do nothing unless I pay to ship the queen sized wooden bed to NYC from Massachusetts, which costs as much or more than a new bed. $2000 for a brand new bed and mattress and the manufacture is crap!!!
They are the worst. Two delivery attempts never delivered complete bed. Ordered the bed on line. Was told that bed had to be manufactured special order and would take several weeks. Figured would be worth the wait. Bed was completed much later than promised. When bed did arrive it came without head or footboard so we refused delivery. Was told by customer service that they were sorry for the mix up and that they would have another bed delivered right away if the headboard and footboard could not be found. Asked how that was possible if the bed had to be manufactured as a special order, was told oh we have plenty of beds. One week later second attempt at delivery. This time had headboard and footboard (yeah). However box with rails had already been opened and did not contain any hardware or the center rail or the cross rails. When I called customer service about having missing parts expedited was told that if I wanted to assemble my self they could send parts by fedex. If not I had to wait until delivery company had another delivery in the area (they only come to our area once a week and only pick up from Charles P Rogers once a week). Still waiting for my complete bed.
We bought a bed from them ..the nano ...we returned it within the return period... Dan the salesperson told us to try the nano 2 bed ... Dan told us on the phone and IN WRITING that if we did like this bed we could return it and get our money back ...a month went by and we called them to start the return process as this bed hurt our hips and shoulders just as much as the original ...they have not communicated back with us they are not honoring their word and they don't seem to care that I have in writing that we could return it ...what a horrid company to deal with ..:my husband has been waiting two weeks to get a call from a manager.... I would never deal with this company nor would I ever recommend them.... consumer reports that with the bed there lower model but not with their customer service
I bought a $600 bed frame and was told it would be delivered/assembled and that I'd be given 30 minutes notice prior to arrival. I have a job and can't take 4 hours off work to wait during their "window." On the day of delivery, I got a call from my doorman saying people were at my apartment. No notice. No call. I had to leave the middle of a work meeting, and rush all the way to my apartment to meet them. Wasn't part of what I was promised.
Let me say that the salesman Steven was excellent. He was courteous, friendly, professional and very knowledgeable in the products in the store. That is why I ended up buying the King sized Nano from him. He wasn't afraid to come talk to a Black man shopping, while his other two White coworkers rolled their eyes and acted as though they were busy (Yeah, I noticed that and so did my shopping partner). Aside from his outstanding customer service and support, I do have two gripes. There was a issue of a salesman "Bryan" who took far to much money off of my credit card WITHOUT ASKING me how much I was going to pay. He took my credit card information and put through a $1500.00 charge as though it was his money and then had the audacity to say " you'll get a receipt in your email..." I asked him what receipt... You didn't ask me how much I wanted to pay? " That debacle through my whole weekend into a bad situation. Then to top it off, Linda (The Mgr) offered nothing but "well when you get your mattress you turn it every 6 months... " and my favorite "you bought the best mattress so it's ok" What does that have to do with anything that just happened with your incompetent salesman Bryan? She starts to end the conversation by saying (lying) " I'm going to listen to the recording and call you back.." I need not say that she never called nor intended to. So those two associates of Charles P Roger's bring a otherwise high rated score down to almost nothing. I hate being lied to Linda...Learn to listen to the customer problems and stick to the subject and try keeping your word. Bryan learn to ask the customer what THEY want to spend before YOU take it upon yourself to spend THEIR money. If you do go into the 17th Street store, only deal with Steven, you won't have problems.
Fantastic delivery.....the mattress arrived in two days. We laid the mattress out on the platform for the bed and patiently waited the 48 hours for the mattress to expand. This 10'' mattress expanded to 9 1/4'' on one side and 9 5/8'' on the other side which, although is less than a 1/2'' differential, means that the mattress is not level. This also means that the mattress does not fill up its cover, which is intended for the full 10''. I scoured foam mattress websites and this mattress was advertised to be 'medium firm' and is the firmest mattress Lucid offers. Unfortunately, the mattress really isn't all that firm at all. It's a fine mattress if you don't mind the baggy cover and a spongy mattress.
We have a double mattress made by Dormia, which is firm and we like. We were trying to find that mattress again, but couldn't seem to find it. After reading all the product literature we could find, we thought this was the right mattress.
I'm trying to return it, but, of course, this mattress that expands after the box is opened will not fit in the box it arrived in. I'm having difficulty returning it because it needs to be returned in the box it came in.....
On the other hand.... I finally was able to return the mattress (which was no easy task packaging, etc, and we had to bundle it and wrap it in plastic) and Amazon was great and timely in issuing a refund.
MOST COMFORTABLE MATTRESS EVER. If you are thinking about a foam mattress, buy this one. BUY IT NOW.
This is the second one I've bought. The first one had to be sold because I was moving and couldn't take it with me. Sleeping without it for a year and then getting a second one really proved how much more comfortable this is and how much better I sleep on it.
With both of them, there is a definite smell because it's foam and it comes vacuum-sealed and rolled in plastic. The smell will happen, it's just a fact. But in neither case did it linger or ever become so strong that I thought it was outrageous. In both cases I opened the mattress, let it expand, and slept on it that night without any smell issues. If you're pregnant or super-sensitive to smells, this might set you off, but after a day, I didn't notice a smell anymore at all.
The delivery is fast and it's really easy to just unroll it onto your bedframe and let it expand into its final shape. And moving it around once it is expanded is pretty simple too. It's not the lightest mattress but I don't find it any more heavy or cumbersome than a traditional spring mattress.
We're talking about having to upgrade to a queen or king size when we move again and I will absolutely be buying either of those sizes in a lucid memory foam.
This was a bad purchase. The bed just sinks into a hole no matter how many times you flip it around. It destroyed my back. And the warranty (which says it's 25 years) wasn't true. I had contacted the company within 2 months pf purchasing the mattress and got no where with them.
Couldn't sleep comfortably on this mattress. Instead of fitting to my body - it simply sank to my body. Perhaps its me, I need a firmer bed - if that's you - don't get this (1,000 years ago I owned waterbed - its something like that - maybe better when I was 20 - but not now in 40s).
if you remove the fitted zippered cover, there's tiny shards of what looks like fiberglass or something. It kind of scares me to think about it.
Would not buy this one again. So we just deal with it and bought a sealed waterproof cover for it hoping we never have to remove the cover again.
After 5 years, there is certainly 2 'dipping' spots on each side (We rotate the mattress 4x each year but you can only swap it 180 degrees and can't flip it). I find it very difficult to sleep in anywhere but the depression (it'll be like sleeping on a hill). I don't notice it if I lay directly in the exact center though. I think after 3 years I should have bought a different one (supposed to be warrantied for 20?)
I thought initially that having a bed shipped to the door of my new house instead of using my old one would save me a headache. It turns out I was wrong as this bed has broken down in less than 1.5 years of just me sleeping on it (I'm a 200lb athletic built man). I would expect more from a bed, but I should have known. Next time I'll choose a Costco bed as they have better warranties. The bed has broken down on both the right and left side. It fills almost as a mountain range separates me and the other side of the bed because the edge has sunk so much. I can not sleep on my stomach as the destroyed support hurts my back. This bed may as well be an airbed. Just because it has good reviews does not mean it is even nearly as good as a $500 bed.
Make sure you air it out before using it, and use the proper base (you want a base specifically for memory foam beds). These beds can carry some heavy fumes if you don't air them out enough, so make sure if you're chemically sensitive to give your bed plenty of air-out time.
When I received mine (full-sized) I took it out of the plastic and let it air out for about a week before using it (this gives it time to "fluff" as well), then I covered it in a mattress protector (plastic) because I'm more sensitive to the smells. But the mattress feels WONDERFUL. I've not slept so well in ages. It was perfect for me, and took care of my back issues. But again, you may have to cover it well if you're extremely chemically sensitive.
I purchased this mattress in October 2015 and the bed frame recommended for it as well. The bed was fine for 6-8 months and then began to sag on the sides and I am the only one sleeping on it. I basically have to hoist myself up to the middle of the bed so I don't feel like I'm going to roll off the bed. I've been having quite a bit of trouble sleeping lately and I think that it's because while I'm sleeping and turn over I feel like I'm going to fall off. The middle of the bed feels the same as when I first purchased it. I guess that you get what you paid for.
I've shopped & procrastinated about buying either a memory foam type mattress or a "sleep number" type mattress for several years. After years of tossing & turning from side to side ( I'm a large framed [read ex-football player/coach] man) on our inner-spring bed, I finally decided to give this bed a try because of the price - $239.99, plus ~$80.00 s&h. for a queen size mattress. Should have done this a long, long time ago. I still roll over once or twice per night, but not on the nearly houly schedule I used to keep. We've only slept on it 2 nights. I'm not totally ache free in the a.m. but I'd have to say an 90% reduction in morning ache & back pain would be about right. If you're thinking about a memory foam mattress, don't keep putting it off. These inexpensive mattresses are great! Lucid mattress - $239.99, shipping - $81.80, good night's sleep - priceless!
Hands down...this is THE best mattress I've ever owned. My sister has a genuine tempurpedic bed and it's basically the same thing. Although hers came with a box spring and this is JUST the mattress itself, mattress-wise, hard to tell the difference. This one is just a tad firmer than the bed she owns but I like firmer mattresses to begin with. I've never slept better in my life before getting this thing. I used to have trouble falling a sleep at night if I took a nap during the day, but this bed alleviates that issue. Also, I don't wake up with any weird pains anywhere on my body. I wish I would have known about this "steal" sooner...
We have shopped, and shopped, and shopped for mattresses and I have never seen a deal this great even at the discount places or the places with defective mattresses. We bought this mattress for our little boy who is in a torso cast (to treat his scoliosis) to help him be more comfortable at night. I might also grab one for our guest room at this price.
Just wanted to update my review after using this mattress for the past 6 months. At first I was a little skeptical since it was firmer than the mattress I normally sleep on, but I LOVE it. I often fall asleep in my son's room (where this mattress is) and if he is gone for the night I sometimes sleep in his room instead on mine so I can sleep on this mattress.
For the past four months, I've slept upon a large, granite slab. People called me grumpy, troll-like, "unpersonable" in interviews. Last night I fell asleep upon this cloud, like the backs of soft puppies; a thousand daisies cradled me like an infant. Sleep beckoned me like a warm, familiar friend, breathing life back into my tired soul. Today, I awoke as a new person, 99% certain I have discovered the cure for cancer, pollution, and old people smell just from a single night of glorious sleep upon this heaven-sent Lucid 10" Memory Foam Dual-Layered Mattress. What will tomorrow hold? Will I find a renewable energy source? Save an endangered species? Lead the way to world peace? All I know for sure is that my night will be filled with ecstatic slumber.
Note: If any of you have ever slept in a jail cell before, it's basically the opposite of that.
This mattress came rolled up (compressed). It has a soft white cover which can be unzipped and washed, I think. It was heavy but I was able to lift it by myself and drag the box up a flight of stairs. I have never owned a memory foam mattress before so I was expecting it to be lighter. When I got it upstairs, I removed the packaging, and unrolled the mattress, which decompresses into its original form.
The mattress is as supportive as my regular mattress. I consider this one to be firm. I would recommend this mattress. There is an odor which is similar to latex paint, but it is fading. I have been sleeping on this mattress for a week and it I love it.
I was not really sure what to expect when this mattress arrived. Thankfully it did not take long for us to know we made a good purchase! This mattress is firm yet soft and comfortable at the same time. We went ahead and bought two of them at this bargain of a price and both are very comfortable! Don't hesitate to grab one of these up. I switched out a $1,800 mattress for one of them I got and am so glad I did! If you are wanting a better mattress but don't want to pay an outrageous price, then I suggest one of these!
Absolute heaven! I bought this mattress for my Freightliner Cascadia, and although the size was too wide initially I was able to easily cut off a few inches using a kitchen knife to fit my sleeper perfectly. When I first laid down on this mattress I could not believe the difference from my previous mattress, it made my previous mattress feels like a bed of nails in comparison. This mattress sleeps just as good or even better then my $2,000 mattress at home. I had a 2 inch memory foam pad that I bought from Walmart to help my old mattress that I added to this mattress for overkill effect and now it feels as if I'm sleeping on a cloud. I'm 6 '3 260 pounds, this is just my opinion but I think this is a great mattress initially I'll have to see how it holds up down the road
This was a terrible item. Quality was lacking and became very, very uncomfortable after a short amount of time. The price may be low - but I do not recommend this item. Thumbs way down.
This mattress is wonderful. I first purchased two queen-sized mattresses a couple of years ago for my kids. I was a little iffy about ordering them, but knew that with Amazon's return policies, it was worth checking them out. I had no idea how I'd ever get them back in the packaging if they turned out to be a disappointment, but I ordered them anyway. Fortunately, I never had to figure out re-vacuum seal a queen sized mattress back down into a small box, because these things are great!
They do have a sort of funny smell at first, but nothing horribly offensive. We just opened up the windows and let them air out as they inflated. The short-term smell was worth putting up with, in order to have such a comfy mattress, at such an affordable price. My kids were thrilled, and so excited to have a bigger bed. Especially my son, who is so tall that his feet no longer fit onto the twin bed we were replacing.
That was over 2 years ago, and the mattresses are just as good as the day they we unpacked them. There are no dips or uncomfortable areas, just wonderful, comfortable mattresses. This past autumn we set up a spare room for my in-laws, so they could come stay with us for a couple of weeks, and we knew we had to have another of these for their use. Again, we have had a wonderful experience, and are pleased with our purchase. My mom came over and reclined on it to try it out one day, and was shocked at how great it was for the money, and has determined to replace her own with one of these.
My mother and father-in-law were both surprised at how comfortable the mattress was, as they knew how much we'd spent on it. I'm sure they were a little worried about sleeping on it, and having sore backs for two weeks. Instead, they were both pleasantly surprised at how well they'd slept, which was just as well, if not better, as they did on their own brand-new $1500 pillow top mattress. I'll certainly never go back to a traditional mattress.
So far my husband and I love this mattress. It is on the firmer side, yes, but it still fits to your body and is still comfortable. Otherwise you'd sink right through it. After having it for over a week it's definitely a lot more flexible so it will get better over time. If you want more of the memory foam "sinking into" feeling I'd suggest a memory foam mattress pad topper maybe 2-3in deep, but it's not necessary. I'll update this review if anything changes.
This bed is great. I think it was a total shipping weight of 67 lbs. Heavy, but not terrible for one person to carry. Used two people to take it up the stairs to make it easier to navigate. Quick set up, in the box is just the bed and some plastic wrap. I didn't think it needed to wait 24 hours to be used, but I still did anyways. Wow, this mattress is great. It isn't a 5 star mattress compared to $1000 mattresses, obviously. But for the price you pay, this thing is great. I am not sure how long it will last, I have only had it a month or so. But for the price, if it does only last a couple of years I will be happy with that.
I regret nothing about purchasing this. Prior to buying this I had a $600 spring mattress, this is far more comfortable. I really feel like a get a better night's sleep on this thing.
I must admit that I did not know what to expect when I ordered this mattress. I did know that similar mattresses like Tempur-Pedic sell for over $1,000.00. I also knew that my 10 year old innerspring Sealy mattress was killing me. I hurt every morning when I woke up.
I shopped everywhere; locally, as well as online, including E-Bay and Craig's List. The price was what caught my attention. It was $100.00 less than the best price I could find. That made me skeptical, because you get what you pay for. In looking at other memory foam mattresses online, it seemed that memory foam mattresses were a good item for scam artists..... if you have looked, you know what I mean.
What eased my skeptical mind with this particular mattress was the 20 year warranty. I saw NO other comparable warranty, so I purchased it.
Once again, when UPS delivered it, I had my doubts..... it came in a box. I began wishing I had not bought it, but carried it upstairs to my room, and opened the box, figuring that I had to put it together, or something. Turns out that it was just rolled up very tightly, and wrapped in plastic. We unwrapped it, and it started expanding quickly.
The first night sleeping on it was unbelievable! I slept like a bear in hibernation! But the best thing was that I was not hurting the next morning! I would recommend this mattress to anyone looking for a good deal on one. It really surprised me in more ways than one.
This is a very well manufactured mattress. The mattress will mold a shape to your body cavity and reshapes itself after you get up (memory foam). I did not experience any oder of the foam as stated in other reviews. The mattress went from 2.5 inches to 8 inches in about 8 hours and expended to the full 10 inches in 30 hours. I was able to donate the old mattress to our local furnature bank. I am well well satisfied on this purchase, it arrived in a few days from the initial order by Fed Ex.
As other reviewers have stated, this is indeed a firm mattress. Being a fan of softer ones myself, it took a little adjusting. I still plan to invest in a mattress topper eventually for that little extra snuggle factor; however overall, for the price and convenience, you can't beat this mattress. If you need a bed fast, at a great price, just get this one. I would prefer a bed that's a little on the firm side than one that'll sink in the middle after a short time anyway. Also, if you're used to innersprings as I was, this might feel a little weird for you too (ie. it doesn't bounce- obviously- memory foam) so no jumping on the bed. Darn. But, as far as memory foam mattresses go, this is tops.
I have had this mattress for about 2 years now. I originally purchased as a temporary bed until I could afford something better, but I will never sleep on anything else again. This mattress surpassed my expectations. First impressions are that it might be too firm, but don't let it fool you. I wake up in the same position as I fell asleep and have NO aches or pains....ever. I was also concerned that over time the mattress might "break-in" or sag where I sleep - this hasn't happened. The bed still feels like the first day I bought it. If you think you'll get more for your money by spending $1,000+ on a name brand memory foam mattress, I challenge you to try this first. You won't be disappointed. The protective cover is also a nice touch. It is soft and velvety, not crunchy or cheap like some other protective covers. Over time if the fabric pills just flip it inside out and throw it in the wash.
This was my first real memory foam bed. This is firm very firm. Took me a while to get use to it. Not a bed meant for side sleepers as you do not sink into the bed. I am now using it as a guest bed. Smell goes away in a couple of days in a well ventilated room. comes in a vacuum roll and it is easy to move around compared to a traditional bed. Price cannot be beat here on amazon.
My daughter recently moved out taking her bed along for the ride. Unfortunately this left an empty spot and nowhere for guests to stay. We decided to size down to a Twin XL instead of her queen. (1) Because it takes up less space in my office and (2) Although we want them to be comfortable, we don't want them to be "too" comfortable (lol).
The LUCID 10 inch memory foam Twin XL mattress arrived in a rectangular box that was manageable even by myself. It weighed about 49 pounds, but I was able to get it up 2 flights flipping the box end over end. Once out of the box, it was double wrapped in plastic. You remove the first layer that will allow the mattress to roll out flat. The 2nd layer, once removed, allow the mattress to expand. One word of advice... the mattress rolls out upside down, so flip it before taking the plastic off. Although my Twin XL was easy to manipulate fully expanded, I can imagine the larger mattresses would not be (floppy and squishy).
Yes, the mattress smelled initially. We had it in an upper bedroom with the ceiling fan going on high. After about 24 hours the smell was gone and I could "dress" the mattress. I felt it inflated completely and laying on it I thought it was very comfortable. I am a squishy bed kind of girl and wondered if this more firm mattress would be a no go for me, but I could see sleeping on it. I wanted it a little firm as I set the bed up sideways to look more like a day bed (wanted people to be able to sit on it and not fall in).
Sleep test... my daughter came home for a visit. She is also a very squishy bed lover, so again I worried. Her first night she slept "eh, ok". Her second night was much better and she said that it was just a matter of getting used to memory foam compared to her spring mattress. Overall she liked it and would recommend it!
Excellent quality. No horrible odor like some reports. HUGE FIRM COMFORTABLE MATTRESS! Better quality than the mattress selection at Sleepys. This mattress was a huge gamble for me and I am glad I did it. We are very pleased. I think I am a bed snob. I love to sleep and I love to sleep on comfortable beds. We spent over $2000.00 on a Stearns and Foster Mattress and personally, this LUCID by LinenSpa 10" mattress is better than any mattress I have ever slept on. My daughter is in heaven. I know where I am sleeping tonight. Can't wait to purchase the 12" king Sized for hubby and I.
These beds are very good beds, and represent some of the best value for the money in mattresses. The beds take a few days to reach full depth. We had bought these for ikea malm bed frames, because these mattresses are better quality than ikea's cheaper mattresses and full depth. The depth is important so it fits sheets without pulling off (important for kids beds where it is a challenge to get them to make the bed in the first place). Unfortunately ikea full frames are 53" wide and these mattresses are 54"+, even when fully expanded they still curve out in the middle. The difference prevents the mattresses from fitting down in the frame. I had to fabricate a 'box frame' out of 2x3's and the bed support slats to push the mattresses up almost flush with the top of the bed frame. Not a big deal since I enjoy my occasional home improvement projects...
The beds are definitely comfortable. I may consider getting one for ourselves in addition to the kids in the future. I could see if you were a sleeper that rolled a lot these would not work for you. When you sleep you create a depression that wants to re-center you when you try to rotate. Likely consistent across all foam type mattresses though. The kids have been super happy with the upgrade from traditional twin spring mattresses.
Would buy again, and have two of them already.
Up until I purchased this mattress, I'd suffered from headaches, severe back aches, and general soreness every day - and I'm only 27! After sleeping on this mattress for only a few days, the difference was remarkable. No more back pain, little to no head aches, it was amazing! I wish they sold it in King size - I'd buy it on the spot to place in my other bedroom. Some reviews mentioned an odor, but I did not experience this, and the mattress swelled up just like it said it would when I pulled it out of the box. Absolutely worth the money, I'd suggest it to anyone.
Great mattress. Bought the twin for a college apartment. The mattress came rolled in plastic inside a box- which fit easily into the back of my Honda pilot (with a bed frame and a dresser as well!). It's not super heavy- I lifted it with my daughter, but my son, who is 6'3", could carry it by himself (when in the box- outside of the box it's unwieldy, because it's big, and fluffed up). When we took off the plastic and unrolled the mattress, it quickly puffed up- and became 10 inches. Initially it looked about 3"- which is how they get it in a relatively small box. BE CAREFUL when unboxing it- there are lots of large silica gel packs in the box- a few of ours had broken and there were little pieces everywhere. We heard them sliding around, and opened the box outside (thank goodness). We didn't find much of a smell (we thought there would be, and were leaving it alone for a few weeks to air out) but I didn't notice much at all- so my daughter could have used it the same day. The mattress is thick, and very comfortable, and comes with a nice cover. It fit the twin frame we got on Amazon perfectly. I could not be happier with this purchase. Loved the packaging. Love the product.
I had recently purchased a "memory foam" bed from Amazon and had to return it because the bed had never fully risen to the height it was advertised at and the bed was just too darn uncomfortable. So you can imagine I was worried about my purchase of yet another item from Amazon. To my much needed surprise the bed is extremely easy to remove from the packaging and had risen to true size within 12 hours! The bed is so very comfortable and the extra long size is magical (I have a boyfirend that is 6'6") and his feet do not hang off anymore!! The price is very reasonable for the quality and it comes with a 25 year warranty... BUY THIS NOW!
i have been sleeping with a mattress and box spring for way to long, ive been wanting one of these since i first slept on one at my moms house. when i started to look up mattresses i decided to look at this one. one it is a 10 inch memory foam mattress. besides that it comes with a nice 25 year warranty. it comes delivered my fedex and it surprisingly comes in a fairly small box. the mattress arrives flat and rolled in plastic and inside of the box. when you remove it from the box it has to sit flat on the ground for 48 hours so it can become the size that it is supposed to be. i recommend doing that in the room that you are planning to use the mattress in because once it is at its original size it is a pain to move it. ive had it for a few months now and im in love with this mattress
LUCID 10 Inch Memory Foam Mattress - Dual-Layered - CertiPUR-US Certified - 25-Year Warranty - Queen
I was in need of a twin bed mattress, and needed it delivered quickly. I was super happy to find this great buy on Amazon, and with my Prime membership, I received it with free shipping in a few days to my door. Can't beat that! The mattress was tightly packaged in a box, and when In opened the mattress's plastic covering, it started expanding almost immediately. Within 2 hours, it had expanded to the full 10 inch depth, and was ready to sleep on. I did not notice any chemical odor that some other reviewers noticed. The only thin g I would change is that the little bag of dehumidifier's(?) had broken, so when I took out the mattress from the box, they spilled all over my wood floor. Since they are clear, it has taken me almost a month to find them all, and I am still finding 1-2 daily. But, that is a small price to pay fore this great mattress! I was happy to experience great sleep from the very first night on this mattress. I'll definitely purchase another one if my bedding needs change again.
This mattress gives the most AMAZING night of sleep! I had a memory foam mattress years ago and I was so sad when I got rid of it. BUT when I bought this one OHHH MYYY GOD! It is like I am sleeping on a fluffy cloud EVERY NIGHT! Nothing is better than a good nights sleep and at this price you can afford one for everyone in the house. I know I definitely feel spoiled every night that I get to sleep on my mattress.
I was shopping for a new mattress for months, because my old one was causing noticeable back pain and some twinges/cramping. I'm notoriously cheap and a determined bargain-hunter, but even I was a bit skeptical about a king-sized memory foam mattress for such a low price compared to the competitors. However, I've been sleeping on this bed for 3 weeks now, and I can honestly say that I did not sacrifice quality or comfort at all. I would have given it 5 stars, but (as other reviews have stated) this should not be described as a firm mattress. I didn't want a firm mattress though, so it's perfect for me. The best part? Not a bit of back pain or even a single twinge since I received this bed!
UPDATE: I've been sleeping on this bed for over 18 months now, and it's held up perfectly- no loss of firmness, shape, anything, it's still 100% as good as the day I got it. I love it. It's the best money I have EVER spent. Don't waste your money on a more expensive one! I've sent a few friends links to the listing and they've bought it too
I purchased this to replace a spring mattress that came with abedframe that I got on craigslist. It was new, but definitely not luxury. After a year or so, I decided to start shopping around for something that would be comfortable, yet affordable.
After browsing Amazon (my favorite place to start), I came across this highly-rated mattress and, based on the reviews and the price, decided to give it a go.
With prime, I got the mattress a few days after I ordered it. I popped it out of the box and let it expand in the living room for 48 hours (as indicated). I think it was fully expanded after 24, but I let it go the whole time just to be sure. It comes in a box, wrapped in plastic inside, and has a removable mattress cover that is very thin (but does the job and is easy to remove and clean).
I didn't think to remove the plastic covering while it was expanding, and when I finally went to put it on my bed, got hit with a smell akin to paint when I tore open the plastic. It was very strong and gave me a headache just like I get when I'm around fresh paint (like when I repainted the walls of my house). I left it on the bed with the window open and fan on, and after a day the strong smell was gone (totally gone after 48 hours... should have done this while I was waiting for it to expand).
After the smell was gone, I added my sheets (they fit perfectly, which matters a lot to me since I hate when they slide off the corners) and blankets and climbed in... HEAVEN! Like a cloud that you're not afraid will dissipate and drop you to earth. As I lay there, I felt my aches slowly leave my body, and pretty soon I was waking up. I NEVER fall asleep that easily! This is definitely a winner in my book.
I'll check back in after a while and add an update.
Great deal, firmer than I expected. Not a problem. 25 yr. warranty. No more mattress and box spring sets. We replaced a king with a king and used the memory foam topper we had to soften it a little. Well pleased with Lucid customer service I talked to prior to purchase.
everybody who knows about our bed is jealous for what a good price we got it. and it feels great
I did a plethora of research before purchasing this product. My wife and I had been sleeping on a spring mattress for 5 years that was starting to sink to the middle, so we decided to purchase a new bed for ourselves for Christmas. I didn't really know which way we should go, but I knew my parents had a Temperpedic and love it, so I figured we should try memory foam. The only problem is I am 27 and cannot quite yet afford a mattress of that stature at this point in my life. I came across Lucid on Amazon early in my searches and it caught my eye right away. We have been sleeping on it for a month, and it has been the greatest investment we ever made. For the whole king bed (mattress, frame, sheets, skirt) we spent less than $500 and it has been worth 3X that much! I will touch on a couple points that I read in reviews and give my thoughts:
Several reviews spoke of back pain early into their experience with this bed that subsided. In one review the guy mentioned that it felt like a "good pain". I wasn't quite sure what that meant until I slept on the bed. I too had minor aching in my lower back the first couple weeks after sleeping on this mattress, but for some reason it did feel like a "good ache". I still slept sound and felt comfortable when lying in the bed, but woke up aching. Now, after a couple weeks, I wake up pain free and completely refreshed. It is like sleeping on a cloud.
Another major point in reviews is the stiffness of the bed. I weigh 165. My wife about 110-120. My weight allows for me to make impressions in the bed, which to me makes the bed feel softer than most reviews are giving credit for. The bed completely swallows me up and I feel like I am cradled in a little cocoon almost. My wife on the other hand is not heavy enough to force impressions in the bed. This is not to say that she doesn't think the bed is a completely heavenly sleeping experience, but what I am getting at is that lighter people will feel like the bed is a little stiff, but not too stiff and still extremely comfortable.
Last but not least that I read in a lot of reviews is the smell. The best certainly smells when opening. It isn't extremely pungent and didn't bother me a lot, but it is there, and definitely needs to air out. The recommendations with our mattress was to let it air out for 48 hours before sleeping on it. We being extremely excited to sleep in a new be only allowed a little over 24 hours of airing out time in a pretty poorly ventilated room as it is winter time and cold outside. This was probably a mistake as now our cover that goes over the mattress has a slight smell of the bed even after washing which causes our sheets to stink slightly as well. Nothing major, but you do notice it. Nothing to deter me from recommending purchasing this product.
We bought this mattress for our guest room. We just wanted an inexpensive, fairly comfortable mattress. FAIRLY comfortable was the goal - we don't want our guests to wear out their welcome! LOL .. We had the mattress for three weeks and our son was the only one that had slept on it. He said it was very comfortable. Last week my husband hurt his back and decided to sleep in the guest room because he said the mattress seemed to have more support than our Tempur-pedic. He felt much better after a couple of nights on this mattress. He did return to our Tempur-pedic but two nights ago asked if we could sleep in the guest room. Well, we have been there since! I think we are going to change mattresses and put the Tempur-pedic in the guest room. I can't believe this less than $300.00 mattress is replacing our $1500.00 Tempur-pedic of two years. Go figure! I think this is definitely one of the best buys on Amazon!
FYI, this mattress is delivered rolled up quite small. We unrolled it and let it air out and fluff up a day or two before putting the bedding on it. The smell dissipated within two days.
The mattress came compressed to make it easier to handle. Personally I was really glad it did. I did not notice any smell at all. It was firm and had us worried at first but after sleeping on it we have been loving it since day one. I wake up in the same spot I fell asleep in and feel totally rested. I can't see why anyone would pay more. I know the old saying "you get what you pay for" but I also know that it is not always true if you are informed. Sometimes you just get taken. My brother has one of those way expensive well known brands and neither one of us or our wives can tell the difference. They both wish they would have known about this one first. And both mattresses have a 20 year warranty. I would not hesitate to purchase this brand again.