Slumber Search is supported by readers. Some links on Slumber Search are referral links. If you use one of these and buy something, Slumber Search may make a small amount of money. More info.
Charles P Rogers has been making bedding since 1855 with the goal of making the finest beds. They still have their location in New York City and also ship their bedding nationwide. Overall, they specialize in offering hand crafted mattresses, frames, and beds. Their mattresses are focused on hybrid mattresses featuring latex comfort foam and pocketed coil support systems. With thick layers, they have good ratings when it comes to initial comfort, but some had issues with durability over time.
Corsicana is a bedding company founded in 1971 in Corsicana, TX. Originally, Corsicana was a manufacturer of furniture as well as bedding, but over recent years, they've focused solely on bedding. With over 9 manufacturing locations in the US, Corsicana provides a strictly made-in-USA legacy. In terms of matress materials, Corsicana provides a selection of hybrid, innerspring, and memory foam mattresses sold across the US. Customers like their products overall with some disagreements about durability.
Based on our aggregated reviews and our scoring method, we recommend both Charles P Rogers and Corsicana in this match up!
Charles P Rogers: 8.1/10
Charles P Rogers: 8/10
Charles P Rogers: 8.1/10
No Back Pain:
Charles P Rogers: 8.1/10
Charles P Rogers: $899-$2999
Charles P Rogers:
Get Yours Now
Get Yours Now
If you are thinking about this one, do more research below to learn if this mattress will work for you. They, unfortunately, don't get the best reception from customers overall. Some were extremely happy with their purchase, but many others were not as excited.
Mattress supportiveness is an important factor for everyone -- especially stomach and back sleepers. Side sleepers also need a responsive mattress for their bodies. For most reviewers, these mattresses provide a good amount of support. However, others had problems with the support so if you have a heavy build, make sure your choice aligns with your body.
Most agree with the edge support of these mattresses. Those that are heavier may find some dipping close to the edges.
Finding a mattress that has comfort that lasts can save you lots of money. But as companies compete for profits, everything from clothes to mattresses wears out faster. These mattresses, specifically, have mixed ratings when it comes to longevity. Each bed is different so it may last years for you, but others may not be so lucky. Make sure to take look at some of the customer reviews to see if the mattress should work for you before purchasing.
Each of us need to read up on what customers are saying before we buy a product worth hundreds or thousands of dollars. However, it isn't that simple trying to condense the most important parts after browsing a bunch of brands. In our investigation of reviews and sentiment from customers, we discovered that sleepers give these mattresses above average scores. However, some couldn't get as comfortable. Make sure to do more research about the specifications.
Most customers describe these mattresses as having above average supportiveness, which is what you want when you've been sleeping on a sagging mattress from the past few months. That said, there are some that have described a lack of support for them, so make sure to do some extra research on the firmness and whether it will work on your body.
Edge support is the amount of resistance there is for sleepers along the side of the mattress. These mattresses do well here, but heavier folks may experience less than ideal edge support.
Customers have mixed feelings about these mattresses when it comes to lasting comfort. We all want a mattress that stays just as cozy in 10 years as it feels now, but sadly, not all mattresses will last as long as you would hope. If you are thinking about buying a new mattress that isn't an A+ on durability, do a last look at the warranty and return policies to make sure you are safe.
We recently ordered the solide bed, and it came in the mail a few days ago However, after setting up the entire frame, we realized that the platforms were missing. Consequently, we had to move the frame out of the bedroom and our old bed back in.View More Reviews
The delivery was well done, courteous, and on time. We bought the tiger mahogany Hampton king bed with white leather headboard and the PowerCore 7000. My husband and I assembled the bed. We were pleasantly surprised, every screw, washer and parts were all included. It took a few hours, the bed is well made, solid, and every part fit together perfectly. It looks beautiful. Very happy with our experience but we have not slept on the bed, waiting for the new carpet's off gassing to dissipate. No off gassing from the bed/mattress though. I spent three months researching bed construction and mattresses, including reading the Old Bed Guy blog. I concluded this was the best available for the money. My husband who was initially sceptical of buying online, sight unseen, is sold! My only issue was I wished the bed was a available in expresso without an extra $250.
kind customer service, smooth delivery and extremely happy with our choice 6 months in( st regis pulse latex)
Great mattress, great customer service at the New York site. Word on the street is that buying a mattress takes a lot of time, energy, and choices between seemingly endless mattress choices. I found this brand while researching mattresses online. I wanted something firm, and based on reviews, as well as more formal reviews by Consumer Reports, I felt like the Charles Parker 5000 was going to be the one. My partner and I went to the show room, met with a super sales guy, very 'no pressure' which I like, and tried it out. 20 minutes later, we had purchased the mattress, set up our delivery time and we're all set for sleeping in a king sized mattress. Delivery was smooth, no issues. Our first night of sleep was good,a month later, it was excellent. The mattress is firm to very firm, and it took a moment to get used to it from our older, worn in, mattress. She sleeps on her side, and I sleep on my back. Both of us get a great night rest. Both of us get up at different times; motion from one partner makes no impact to your sleep mate. We love it!
ISSUE #1: When I made the order, I received an email confirmation. However, I also received an email saying that they charged me 20%. I wasn't sure why. Maybe that's posted on their website somewhere but I didn't see it. So I emailed them to ask why and they emailed right back to let me know they hold a 20% deposit. Good to know. An explanation would be good to have somewhere, like in the email confirmation.
Other than a fairly long wait for delivery our bed was extremely well packaged and arrived with no damage at all. The delivery crew were very polite and helpful. Everything was there and putting the bed together was easy. We are very happy with the finished product.
After a conversation with a phone representative, we ordered the memory foam version of this mattress. This turned out to be a mistake for me, as the heat retention of the memory foam kept me from sleeping well, even after 45-60 days.. The underlying mattress was excellent, however. The pulse latex would have been the right choice for us. To be honest, I'd raised this issue of heat retention with the representative and wished that he'd thought to steer us to the pulse latex initially. I knew we could exchange, but I hadn't been told that there would be a $375 charge for the exchange in addition to the price difference. So this was a disappointment. But we now have the pulse latex version and it's marvelous. Both versions are great unless, like me, you are sensitive to the heat retention of the memory foam. We sleep much better with the new mattress. I highly recommend it.
Earlier this year I purchased the Fairnoble Sleigh Platform Bed - beautiful quality and craftsmanship. I shopped around a number of other local vendors to find the right mattress. I was fortunate to find the St Regis on sale at Charles P Rogers. After reading positive independent reviews, I decided to give it a try - taking a chance ordering online. I love this mattress! The quality is excellent, and it is the perfect balance of firmness with a cushion-y upper layer. I highly recommend not only these products, but also must say that my experience with the Charles P Rogers company has been completely satisfying. I would not hesitate to refer potential buyers, or to purchase again from them in the future.
I love love my st Regis , Im so happy to have purchased this mattress, I sleep fabulous, this is so comfortable,worth every penny, I also purchased an encasement so my Mattress is protected , very comfortable feels fabulous
The mattress was double wrapped when it arrived in perfect condition. We have used it a month now and are resting comfortably after sleeping on a 15 years old mattress with lumps and indentations. Excellent buy. Thank you for the free shipping!
Very pleased with the St. Regis Queen Pulse Latex Mattress. My husband recently had back surgery and this mattress works for him. I have some arthritis issues and it works for me. Very pleased with the order process and delivery. Mattress was delivered to the bedroom, unwrapped, and trash removed by the delivery team. Because we are several states away, delivery took a few weeks. The only thing that would have made it better was to get the mattress sooner!
We like this mattress very much and would readily recommend it to friends or family. It is 'firm' the way we like our mattresses. We researched mattresses online and with Consumer Reports and choose this mattress. We just ordered another mattress, a king size, for our master bedroom because of the quality of this mattress. The mattress is soundless when you shift your position in bed.
I was extremely impressed by Charles Rogers from beginning to end. I wanted to place an order and emailed with a question at a time that I knew was afterhours for their customer service department - and yet someone got back to me almost immediately to answer my question and encourage me to place my order because the New Year's sale was ending the following day. Delivery was easy, the guys brought it all the way in, unwrapped it and set it up. The mattress is good quality. As is, it was a little too hard for me - I wish that the pillowtop was just a bit more plush so you get the feeling of luxuriousness as you sink into it. But I got it closer by buying a mattress cover with an additional pillowtop. Absolute perfection? Maybe not, but darn close! Full disclosure that I am a side sleeper and am thin, so boney, hence the need for softness. All in all, I am very happy with the quality and customer service for the price.
My entire experience with Charles P. Rogers was excellent. I love the fact that they have this old school showroom. Everyone I dealt with when visiting the showroom was extremely helpful and good natured. I went with a platform bed and the St. Regis mattress. I rent my guest room out on Air BnB and it surprised me how many of the guests report to me and in reviews that this is the most comfortable mattress they've slept on. I occasionally sleep on it myself between guest visits. It's cushy yet firm. The entire experience couldn't have been better. Expect my current guest from Seattle to reach out and order the mattress soon. He loves it as well! And how cool that this company has been in business since 1855! They must be doing something right.
If you want an ultra comfortable mattress with top level construction and absolutely no toxic outgassing and odor, this is THE mattress to buy. We had some horrible experiences trying brands such as Simmons (horrible odor that didn't dissipate even over a month) and Satva (no odor but really inferior construction, uncomfortable, and they offered me a $400 refund to take down negative reviews). But, eventually we found CP Rogers. Wish that had happened sooner, but so glad that, ultimately, it did. We've been to the showroom and factory in NJ, and there's no chemical odor whatsover on the shop floor. And sleeping on the 9000 is incredible --something to look forward to at the end of the day.
The estate 9000 is a beautiful mattress and very heavy. In discussing our needs with the rep, we decided on the 9000 although it is difficult to know which mattress would ultimately be best by simply talking to someone, without laying on the bed. We have no regrets in buying the 9000 but will say that it was a bit too firm and I added a memory foam pad to soften it. We sleep well on it and have high hopes that it will last for many years as it is a quality mattress.
I had been sleeping on an old, heavy, top-of-the-line, outrageously expensive Kluft before and had enjoyed it for many years -- but all good things come to an end eventually, In 2016 I tried the top two versions of the Saatva mattress, but sent them back: they simply were not solid enough for me. Then I slept on the 2016 version of the Charles P. Rogers Powercore Estate 9000 -- a great improvement over the Saatvas, but it felt a little hard to my aging body. The new version of this bed, however,. with the "latex comfort select cassette" system as a top layer, is just perfect for me. I absolutely love it. The delivery guys they use are terrific, too. Happy end of story.
Everything went smoothly. Delivery was EARLY! Guys really nice. I recommend this company to anyone. Howard A. is great, last of the great retail consultants. Wish there were more like him.
Great experience. I have five beds from CPR and they are all wonderfully comfortable. Delivery was quick and painless, and they got everything set up for me.
I went into this store a couple of times before making a decision on my purchase. I was approached by Sean, super friendly and very helpful in my final decision to make the purchase. Sean made several recommendations for me after I realized the bed I wanted was too large for the space I have. I ended up purchasing the Alana platform bed in tiger wood with four rolling drawers that easily glide from under the bed. Delivery was easy, fast and having paid a little extra for assembly was seamless. Happy, satisfied and well rested .
I was tasked with assisting my parents with replacing their mattress set; my father consulted Consumer Reports and wanted the highly recommended Powercore Estate 5000 mattress and low profile foundation in order to lower the overall profile of their bed for ease of use. The very fabulous sales rep Tina spoke with me by chat at length and answered all of my questions and assured me of the very specific dimensions that we required. We were also in a bind for fast delivery because of an impending discharge from a rehab facility and Tina worked her magic and got us white glove delivery service within 5 business days, which is not at all standard. Thank you to Tina for her superb service and communication which facilitated our ability to get this highly rated and high quality mattress in place in time for my family's needs.
Great night sleep!!!! My wife and I were long overdue for a new mattress. The old one lasted us for quite some time. Choosing a new mattress was a research project that went on for a couple of months. After looking at local stores, online shops and trying everything out there I stumbled upon Charles P Rogers. Never heard of them but their reputation seemed very favorable in the reviews I've read. Not that many reviews of people who didn't like the mattress, so I thought I would give it a shot. I live in NY so going to the store was easy to do. I went in and was immediately greeted with a polite, sincere and knowledgeable sales person. I've been to a number of chain mattress stores so I was ready for the talk-up of how great the mattresses are. I told her my needs and she had me lie on a 9000 series. It felt great - not a back sleeper but this felt good on my back. I then moved down to the 7000 series and within a minute my back started to hurt. Went back to the 9000 series and again no pain. This is a first - comfortable on my back. After so many stores I was convinced this was for me. I like its not an all foam mattress which I read many mixed reviews on. The real test now was to get my wife to buy into this mattress as well. She visited the other store in NY and also like the mattress but she is not as picky as I am. I ordered it, along with the foundation, sheets, and removal service of the old mattress. Delivery crew were top-notch. Had to deliver in the pouring rain and were careful coming in, making sure everything stayed dry cleaning up after they left. This was truly white-glove service. After a week sleeping on this mattress, I think my wife raves about it more than I do. Telling everyone how good it feels and make comments that it should be in a commercial if they made any. Overall, store was great, reps were great, delivery was great and the sleep is great. I even find myself on my back in the morning - something that never happened with the old mattress due to the sag. Really pleased. No regrets. Any future mattress purchase will always be a CPR.
The sales person was lovely, knowledgeable and informative. She helped us pick the proper mattress for us. After a mix-up with delivery time, which Customer Service rectified the same day - arranging for delivery after their normal hours - our mattress was delivered. It is so comfortable! I've had the best rest I've had in a long while. (Previous was a Sleep Number - which was horrible!) I'd recommend a Charles P Rodgers mattress.
We purchased a king St. Regis Pulse Mattress and a king Barcelona platform bed in tiger mahogany, as well as some bedding. We absolutely love everything. The mattress is so comfortable and the tiger mahogany platform bed is true to the picture on line. It's a beautiful bed. I also can't speak highly enough of Erick Lamb the sales rep I dealt with. He was so professional, knowledgeable and kind. It was a true pleasure working with him when I ordered the mattress. BTW - we loved everything so much that we just ordered a queen St. Regis and queen platform bed. And yes, Erick, took very good care of us. Charles P. Rogers will be our only place to purchase beds in the future and I will be asking for Erik Lamb to assist.
My wife and I did a lot of reading and researching long before we finally decided on Charles P. Rogers and a CPR mattress. We both have similar profiles in what we look for - support, comfort and quality. We called C PR and spoke with Steve S. Steve S. was amazing- professional, knowledgeable and patient! He answered each of our questions and had many of his own - he was wonderful. Steve worked with us from the start - initially on the telephone, when he put us through his own "research" - asking questions about our firmness likes, mattress history, individual statures and what we hoped a mattress would provide for us as a couple. Steve generously offered his time and expertise on the telephone, educating both of us on the various types of CPR mattresses, the individual features and the specific construction of each mattress. After several telephone conversations we were ready to purchase and did so over the phone. We planned a fun day trip to NYC, and while there, we decided to visit the store to test and feel the mattresses in person. where Steve S. was just exactly as he'd been on the telephone. Steve was exceedingly professional and offered yet more expertise on the CPR mattresses. We made our decision and have been thrilled ever since. The CPR mattress is far and away the most supportive and amazingly comfortable mattress - ever (we are on our 50s and have had several high end mattresses along the way). Thank you Steve S. - you are everything a sales consultant should be! We love our mattress!
These are the best reasons to choose Charles P. Rogers: Quality furniture, Dependable, Expert Installation and Delivery, Outstanding Customer Service. From the moment we entered the showroom we felt at ease. Calm and knowledgeble sales staff guided us, asking important, appropriate questions, sharing their knowledge of the products. The beds are all classic designs made from quality materials with craftsmanlike construction. The matresses are unique for their comfort. Delivery was a snap. The delivery team were equally knowledgeable, neat, careful and friendly. There was however a minor problem with the order. The deliverymen stayed, called the warehouse to seek a remedy. While at our home they placed a call to Chales P. Rogers Customer Service Liaisons on our behalf. The customer service team could not have been more responsive and accomodating. Stuff happens, but how a company responds to a problem says alot about that company. They looked into the issue and discovered that a required component of the bed was not part of the original order. We felt as if we had become a priority not a problem. Charles P. Rogers clearly understood that behind every problem is a customer with a problem. Together, we found an equitable solution and the new bed arrived in just a few days. We could not have been more pleased with the entire experience, minor hiccup and all. They called to arrange delivery, arrived ontime with the new bed and within 20 minutes the bed was assembled with the new mattress in place. The bed looks like fine furniture and the comfort we have experienced is almost beyond description. We have all dealt with stores where once the sales is completed and a problem occurs, you are on your own. With Charles P. Rogers nothing could be further from the truth. Charles P. Rogers is a quality manufacturer and demonstrates a business ethic rarely seen these days. We are Charles P. Rogers customers for life and would enthusiastically and without hesitation reccommend them.
My wife and I moved into a high-rise apartment near NYC that is much smaller then our place in the burbs. Space is a premium and taking advantage of storage space is essential. I wanted to have the absolute best bed on the market I found the Mahogany Storage Bed king size. The quality does not get much better than this. The Mahogany finish looks outstanding, top notch. The drawers are huge and fit lots of my clothes. Self-closing glides doors is a really nice feature too. Even the footboard has an additional compartment. There is even an optional digital safe that I did not go for but still nice feature. Another feature that looks premium to me is the upholstered top. Much better support than slats. The drawers came fully assembled, really convenient. The quality of the mattress was most important. We wanted to invest in a bed that would last long, feel amazing every time and be environmentally responsible. We found the perfect one for us. The Estate 9000 Luxury Plush. Hands down the most comfortable bed I have ever slept on. It is a dream. You can tell the quality is amazing because the sewn handles were super heavy duty. The triple thick layer of latex on top was a really nice touch. It came with a heavy-duty zipper case. Do the research and try it out. Everything about this bed is perfect. We are extremely happy with our purchase and recommended it any one who invests in their happiness. I went to the location on 17th street in NYC. The customer service was top notch. Super knowledgeable staff that answered all my questions. Not pushy or trying to up sell me on things I didn't want. All in all, this was a great experience because I felt like I made the right choice. Don't settle for those bed in box types. Don't skimp on quality sleep. Go with the best. Highly recommended.
I bought a beautiful Paris iron sleigh bed from Tina. The service I received from Tina was excellent. She listened and gave me great advice and customer service. Five stars!!
Love this bed! We've had our Paris Iron Sleigh bed for over 10 years now & it still looks brand new. The construction of this beautiful bed is tremendous. The service we received when purchasing & at set up, was amazing! Very dedicated people must work for this remarkable company, because we can't recall having a better experience. Their attention to detail & their service is what makes this company remarkable. From beginning to end, they do it right; which is why we bought our daughters bed from them, too.
I purchased an Estate 7000 Extra Comfort Queen in September and was so happy with it that when I needed a new bed for my guestroom this month I purchased a Solide Queen platform bed with a St. Regis mattress. I purchased both at the Manhattan showroom. The delivery came on time for both beds. The platform bed was assembled quickly by the men who delivered it. I'm very happy with the quality of the mattresses and the service.
I used to be a large fam of this company but I warn others against purchasing certain types of beds. More particularly, I warn that today's Chas P Rogers employees lack history regarding the products, basic knowledge of the company's website and products, and do not perform with the excellence of 20 years ago. I purchased 3 iron beds and the frames will last past my children's and grandchildren's lifetimes. Yet, I cannot use one of the frames and now must store it. When my husband and I moved to a townhouse 3 months ago, we figured we could not get a Queen box spring up the stairs and into the master bedroom, so I called the NYC Chas P Rogers store and was assured that a split box spring would work no problem for my type of iron bed. This was not the case. I was not present for the "white glove delivery" in which the entirety of split box springs and a queen mattress were set up--on our first night with the split box springs on the Chas P Rogers iron bedframe, we fell through to the floor. The ever-patient store sent longer split box springs and at 78 3/4 inches, those would not stay on the lip of the queen bed frame. After I measured 6 other major brands of multiple split box frames, I concluded and indeed was informed that nowadays no split box frames are 80" long as are regular queen box frames. I researched the Charles P Rogers website and found under FAQs that there might be rails to install across the bed frame to support split Queen box springs. ******During the course of 7 calls this week to customer service and the NYC store, no one knew about the FAQ reference to the rails, nor about the rails, nor were they familiar with my Queen bed frame (how could they if they worked at the company only a few months or a few years). During one call in the morning, I was assured that one guy who worked from noon on would call me after he got in that day. I called back at 3:39 pm and 4:01 pm, was told that the guy was on the phone and assured I would be his next call. I told customer service that day I could not continue to stand outside past 5:10 pm, and could not take calls thereafter for some time. I never received another call that day or night from customer service. After a call and email today to the NYC store, I just this afternoon received an email from customer service that the rails would be $450, plus delivery, would take weeks to make, and I would have to drill into the bed frame to install them. I provided the following to the owner and COO of Charles P Rogers by way of advice: (1) It would be unacceptable to me if I owned or managed Charles P Rogers that ANY employee--much less at least 5 employees I communicated with--would be unfamiliar with a page on the website. It is especially unacceptable for customer service reps not to have read the FAQ page. I would require even applicants to have read the entire website before considering hiring them. (2) It would be unacceptable to me that the information about the iron slats were not known by every employee of Charles P Rogers. (3) Inasmuch as Charles P Rogers beds last a lifetime, if I owned or managed Charles P Rogers, I would require at a minimum that customer service reps, if not sales, be familiar with all of the bed frames ever sold. (4) If I owned or managed Charles P Rogers, I would make sure each customer service rep could access a database of all past customers and their purchases. There is no question customer information could be accessed by phone number. (5) If I owned or managed Charles P Rogers, I would fire any employee who promised to call a customer back, but did not. These days, as we all know, it is an inconvenience to talk on the phone or to free a mobile phone for an expected call in. One must make sure one is in a cell zone and that one is not talking on the phone. Too, most of us can't talk on the phone while with others, or working, but we can check and respond to email. All of these things are very disappointing after having had great customer service long ago, including by a man who had worked for the company over 20 years.
What an experience from start to finish. The customer service was above and beyond to say the least, from friendliness to being knowledgeable. They knew exactly what I was looking for! My bedroom looks so awesome. Ask for Erik !
All said and done, Charles Rogers customer service reflects a caring of how a customer is treated. Thank you, Thomas.
I purchased the Powercore Estate 9000 nano mattress after reviewing many mattress reviews... and visiting CPR's Rutherford NJ store where I tested all the mattresses. Due to my size (5'11, 165) I made the purchase since the 9000 was the softest of the mattresses that were all VERY FIRM. In short time, I realized the 9000 mattress was just too firm even after the break-in period as it hurt my shoulders and hip region. I sent an email to the salesperson ("Tina") who never responded. Finally, I got hold of her and she told me to allow a longer break-in period that I tried to do without success. Today I called customer service as they never responded to my email either. I was told to buy a mattress topper for $500+ this after spending $2000. Thus company (as many other testimonials stated) has the worst customer service... I regret buying this mattress and suggest you don't either.
Bought a Mies platform bed a few years ago. Overall, I'm satisfied. BUT: the corners of the wood frame are very sharp and often cause scrapes and bruises when bumped into. Shame on me, I suppose, but CPRogers really needs to round off those corners.
The beds fall apart! I purchased a wood platform bed, recommended board for supporting the mattress, and a mattress one year ago at the store. The bed was delivered to my apartment and assembled. It started to feel a little rickety, but I moved and retightened and reassembled the bed, assuming it was not tightened enough when originally assembled. NOT THE CASE! The side rails separate from the frame, the legs bend under, and the bed starts to shift back and forth just from normal sleeping. I weigh 135, and sleep alone, and am not a restless sleeper. Three times in the past year I have taken everything off the bed, and retightened the screws, which loosen to the point of being removable by hand. I live in fear of the bed collapsing underneath me while I sleep. It is now loosening up within weeks of being retightened. Rogers will do nothing unless I pay to ship the queen sized wooden bed to NYC from Massachusetts, which costs as much or more than a new bed. $2000 for a brand new bed and mattress and the manufacture is crap!!!
They are the worst. Two delivery attempts never delivered complete bed. Ordered the bed on line. Was told that bed had to be manufactured special order and would take several weeks. Figured would be worth the wait. Bed was completed much later than promised. When bed did arrive it came without head or footboard so we refused delivery. Was told by customer service that they were sorry for the mix up and that they would have another bed delivered right away if the headboard and footboard could not be found. Asked how that was possible if the bed had to be manufactured as a special order, was told oh we have plenty of beds. One week later second attempt at delivery. This time had headboard and footboard (yeah). However box with rails had already been opened and did not contain any hardware or the center rail or the cross rails. When I called customer service about having missing parts expedited was told that if I wanted to assemble my self they could send parts by fedex. If not I had to wait until delivery company had another delivery in the area (they only come to our area once a week and only pick up from Charles P Rogers once a week). Still waiting for my complete bed.
We bought a bed from them ..the nano ...we returned it within the return period... Dan the salesperson told us to try the nano 2 bed ... Dan told us on the phone and IN WRITING that if we did like this bed we could return it and get our money back ...a month went by and we called them to start the return process as this bed hurt our hips and shoulders just as much as the original ...they have not communicated back with us they are not honoring their word and they don't seem to care that I have in writing that we could return it ...what a horrid company to deal with ..:my husband has been waiting two weeks to get a call from a manager.... I would never deal with this company nor would I ever recommend them.... consumer reports that with the bed there lower model but not with their customer service
I bought a $600 bed frame and was told it would be delivered/assembled and that I'd be given 30 minutes notice prior to arrival. I have a job and can't take 4 hours off work to wait during their "window." On the day of delivery, I got a call from my doorman saying people were at my apartment. No notice. No call. I had to leave the middle of a work meeting, and rush all the way to my apartment to meet them. Wasn't part of what I was promised.
Let me say that the salesman Steven was excellent. He was courteous, friendly, professional and very knowledgeable in the products in the store. That is why I ended up buying the King sized Nano from him. He wasn't afraid to come talk to a Black man shopping, while his other two White coworkers rolled their eyes and acted as though they were busy (Yeah, I noticed that and so did my shopping partner). Aside from his outstanding customer service and support, I do have two gripes. There was a issue of a salesman "Bryan" who took far to much money off of my credit card WITHOUT ASKING me how much I was going to pay. He took my credit card information and put through a $1500.00 charge as though it was his money and then had the audacity to say " you'll get a receipt in your email..." I asked him what receipt... You didn't ask me how much I wanted to pay? " That debacle through my whole weekend into a bad situation. Then to top it off, Linda (The Mgr) offered nothing but "well when you get your mattress you turn it every 6 months... " and my favorite "you bought the best mattress so it's ok" What does that have to do with anything that just happened with your incompetent salesman Bryan? She starts to end the conversation by saying (lying) " I'm going to listen to the recording and call you back.." I need not say that she never called nor intended to. So those two associates of Charles P Roger's bring a otherwise high rated score down to almost nothing. I hate being lied to Linda...Learn to listen to the customer problems and stick to the subject and try keeping your word. Bryan learn to ask the customer what THEY want to spend before YOU take it upon yourself to spend THEIR money. If you do go into the 17th Street store, only deal with Steven, you won't have problems.
I work in the mattress field and I'm very much acquainted with many makes and models of Corsicana Bedding Mattresses. I've owned one myself and it was what I'd deem as a 'mid-level' mattress and -for the price- it was a great value. It was quite comfortable for 7 or 8 years. That's pretty reasonable. In comparison to an 'S-Brand' model I owned at one time, dollar-for-dollar, it was a a lot better of a deal. They -are- (as someone else said) a very large manufacturer and they produce hundreds of different models every year; ranging from low-priced economy models, to mid-level models and even a decent selection of luxury-type models. They're bigger than most realize so they -are- able to sell the same product as the 'big name' guy who you -think- is bigger; and, do so at a lower price.View More Reviews
I purchased a Corsicana 'Ashby' eurotop mattress in 2012. It was completely breaking down within 2 weeks of purchase. So much so that I thought they had sold me a used or re-built bed. I tried to send it back. The store refused to do anything and I was stuck with the bed. This is the cheapest, most horrible bed I have ever slept on. Stay away from Corsicana!
Bought 14 sets for a small inn. Worst mattresses I have ever purchased. The box springs are cheap cardboard / plywood. They squeek and the wood snaps - we had to re-inforce them ourselves and rip out the cardboard. Within a few months the mattresses 'sank'. Anytime anyone sits on the bed they slid right off! Had so many complaints we have had to replace every single one of them. Never again!! Reading the reviews people say we should blame the salesman ... In my opinion no company should make such a bad product.
Bought a Corsicana memory foam bed in spring 2013 'on clearance' for about $450, and for the past several months (close to a year now, actually) I've dealt with sleeping more or less on the freaking boxspring. There IS no mattress anymore. It just sinks all the way in. And yes, I've rotated it every 3-6 months as recommended... which has resulted in it becoming an evenly distributed, useless pile of mush that is destroying my goddam spinal cord and making me chronically fatigued and unfocused from lack of proper rest.
If I could give negative stars I would. I bought a Corsicana Euro top mattress in July 2013. I thought it was the best mattress ever. The first 6 months to a year were great. For the past year it has felt lumpy and when you get on the bed you sink all the way to the springs. You can even hear the springs. There's indents in one side and it seems like you can just slide right off. My fiance and I fight all night because we toss and turn. We sink into the middle and just plain uncomfortable. Our backs hurt as well. As for the box spring.. OMG!!! They made it with card board so I had to cut off all the fabric to remove the card board. Otherwise it would have squeeked from the slightest movement. I hate hate hate it.
Owned this bed for a couple years now. Love it and probably the best mattress I've had. Honestly still don't know what model it is. Acquired it from a buddy who owns a large furniture store at a nice discount. Wish I could figure out which one but I can't find results from searching the model Number.
Bought a mattress in 2011 from a local store. Within a few months, sagging. Went back in 2012 and got a new mattress and box spring. Within a few months, sagging. Location wouldn't replace again, said to call Corsicana Bedding. Did so. After several back and forth phone calls the location said they would only replace with a floor model with no warranty. Was told by Corsicana Bedding to turn in warranty packet so they could give me a mattress with warranty. Emailed three times. Called numerous times and left messages to verify. Emailed to verify. Nothing. After chronic hip, back, neck, and shoulder pain, contacted Corsicana Bedding in Sept. 2015 telling them the situation. New person in Warranty (Reagan) informs me it was closed due to inactivity on my end. I call bull*beep* on that one not my fault they don't get their messages (Which was proven during this conversation when she accused me of never leaving her messages and I tell her I leave them with the receptionist who never gives them to her) or return e-mails. I'm told there is nothing they can do even though they dropped the communication ball, and the store I bought from will no longer honor their replacement offer due to them telling me to hold off. So store keeps my $700, Corsicana Bedding keeps their beds, and I'm out my money, i'm out any kind of bed I can sleep on without pain, and they don't give a damn they just lie, lie, lie. They will intentionally not respond to your e-mails or phone calls claiming you aren't contacting them, then will shut you down with 'inactivity' marked on the file. You try to explain yourself and Reagan gets so defensive she cuts you off when speaking sounding like a defensive mule 'NO NO NO THIS IS WHAT YOU SAID' even if it isn't.
I wish I had read all of the reviews and the BBB complaints before purchasing a Corsicana Bedding mattress. I bought the Estates Plush king mattress in December last year and by mid-January it was sagging terribly, with large indentions where we sleep and a large hump running the length of the middle of the bed.
I recently bought a queen size Rufino pillow-top mattress. The demo unit was really comfortable at the store but after about 6 weeks mine is really starting to annoy me. I can feel a large depression forming where I sleep and I'm waking up with more and more back pain. I am 6'1 220lbs so I wear out mattresses quickly but I've never seen one wear out this quick. It might be OK for really light people, who knows? It's also really light so it slides around on the box spring way too much. I've never had a mattress that needed daily adjustments and I'm guessing the light weight has something to do with the cheap build quality. It was inexpensive so I guess I got what I paid for. I'll chalk this up as a loss and look for something better, maybe a memory foam mattress.
TI sleep on a Corsicana bedding mattress, I love it. (Had it for over a year and a half) It's a Texas made inexpensive mattress producer. They sell & and produce mattresses cheaper than almost anyone else in the mattress world.
Now don't get me wrong. There are body impressions my side of the bed... But I knew before buying the mattress that would happen. But for the price you CANNOT beat it.
so many negative reviews blows my mind! i have a corsicana queen set that i got from Austin Mattress and it is by far the most amazing bed I have ever owned in my LIFE! I got the queen set for less than $400 - pillow top. I wonder which mattresses everyone else got? I think mine was the Baron pillow top and I have NEVER been more satisfied -- I've had it almost a year and a half, no indentations, no weird wear, just amazing sleep!
Bought this with nothing but Internet reviews to go off for reference. That had my wife a little unnerved (me too) but we are very happy with the purchase. We like a firm mattress. This isn't as firm as some of the warnings but it has helped our backs with immediately providing better comfort and less back pain in the morning. I'm a combo side, back, and stomach sleeper and I find no issue with this mattress. Good purchase... very pleased.
I purchased a memory form bed three years ago, and it is the worst mattress I have ever slept on. It has lost all support and is like sleeping on a mat at camp. Their customer service was responsive, but their steps on proving your case that their mattress has failed is time consuming and complicated . It included taking several pictures and measurements of every inch of the mattress, and then paying all sorts of fees. If you want to lay our head down at night and sleep really well, don't even think about this bed.
For the price point you cannot get a better mattress. Buying a mattress is something that people need to do more research on to understand what they are getting. Made in the USA and would buy one again.
My mattress is 3 years old and because my daughter split juice on it while i was washing the bedding they will not warranty the mattress out. The structure is failing and collapsing in. The stain is on the oppisite side of the faulty structure. Will not go through this again. Spending this amount of money on something should hold out for what its designed to do for more then 3 years. The last mattress I had lasted 18 years.
Absolutely the worst customer service!! We were supposed to have a mattress delivered almost three weeks ago (this was ordered about a month ago)!! They first sent the wrong mattress, and since then they're not concerned with delivering the mattress when they said they would. Every week it's a new story and then they will give us a new delivery date. When that day comes they call and give a new reason why it can't be delivered that day! We didn't even purchase the mattress directly from them, we purchased it through another company, so it makes that company look bad bc Corsicana refuses to do its job!! This company has horrible customer service and the company I went through has had to pay for their screw ups! Not cool!!! Y'all owe kings and queens for costing them their business!!
Well, where to start. I bought a king size full price mattress from a retailer and it was a Corsicana mattress. The mattress failed within 11 months and many springs collapsed on one side. I didn't have my receipt so filing a warranty claim was not easy. At all. Even tho it was clear the mattress failed and all tags were intact. The warranty didn't cover having to dispose of the faulty mattress so I had to pay. They charged me an "upcharge" of $80 because the faulty mattress I bought had been discontinued and the new mattress would "cost more" so somehow that is my problem. Lol. Amazing. Then after I pay the upcharge I have to wait 11 days for the new mattress to be delivered to a store that now I must go to and pick up, at my expense. Even though I paid to have the original faulty mattress delivered. Some warranty. And now I have to hope this new mattress won't cost me another disposal fee, pick up charge and upgrade charge due to faulty manufacturing or parts. Sounds like a racket to me. If I were you, I'd consider staying away from this company when it comes to a mattress purchase. How good can a product be when this is the best the can do with a "warranty". Buyer beware
We bought a king sized Corsicana set in September of 2015. In February of 2017, we could not sleep on it at all. Both sides were so sunken in and there was no support so we woke up sore every morning. I contacted their customer service and was told the store where I bought is would handle any warranty claims. They made the store come to our house and take pictures of the mattress and take complicated measurements of the wear before they would approve replacement, three weeks later! They replaced the box springs with a cardboard foundation which is now wavy and about to break through. The top mattress is as bad as if not worse than the first one. The manufacture date of the set was 1-09-2017. It is not even a year old and we have had it 10 months and cannot get a good nights sleep on it. Sad to say, but rather than go through the pain it was to have it replaced by Corsicana, we will be out another thousand plus dollars to replace it with a better quality set from a better manufacturer. Don't buy a Corsicana Mattress set!
After dealing with this manufacturer for their warranty on a defective mattress I would say they are horrible and I would never buy from them again. Unfortunately google will not allow me to post photos of the conversation but I can say it was not pleasant and a waste of my time. They want me to pay $80 to have a replacement mattress deliverered a store, pay to have the old mattress delievered to the store, pay another fee to have the new mattress delivered to my home. Because that's excellent customer service right? So much for that warranty it's a joke with them for a defective mattress. On top of their ill explained warranty packet they make you fill out and hassle you several times for photos. DO NOT BUY from this manufacture. You will regret it. Keep in mind I've had this bed less than 2 years... horrible support and construction. Falls apart.
I love my Corsicana bed. I have the Seville from the eloquence line. It is amazing. I have had back issues my whole life and this is the first bed that I have ever woke up feeling great! Very supportive and firm.
Horrible bed .. I thought it was my imagination that I was laying in a whole and crawling up to get out of the bed ... I've owned it since October of 2015 I noticed right away .. maybe it was the frame .. maybe something wrong with the box spring .. mattress is pretty and looks great well crafted but it's a waste of money don't buy
I've deal with this company for years. Very reliable and well built mattresses
Great quality and comfort. Something for everyone!
I love your mattress sets!
We love our mattress and will continue to shop with this company for our future purchases!
Honor the warranty for the structual integrity of their 3 year old product!
My mattress is 3 years old and because my daughter split juice on it while i was washing the bedding they will not warranty the mattress out. The structure is failing and collapsing in. The stain is on the oppisite side of the faulty structure. Will not go through this again. Spending this amount of money on something should hold out for what its designed to do for more then 3 years. The last mattress I had lasted 18 years.
My wife and I purchased the Corisana Miralux pillowtop king mattress because it had a lumbar support for her hips. The bed lasted about a year before it sagged and had us both waking up with hip pain.
I've had my mattress for a few months now and paid about $800. Initially when I saw it I loved how big and beautiful it was but once I got it home it was sooo uncomfortable! My back and hips starting hurting days after laying on it. It was still in it's original packaging and I wanted to swap it out but my receipt said I couldn't. I wish there was something I could do because if this causes more pain I don't know what I'm going to do.
I have had mattress for 2 or 3 yrs before I started having problems. Their warranty is terrible. I paid 700$ for mattress set. I unfortunately waited until 4th year. So they said they'd give me a 41$ credit towards another mattress, so that would be a no,never will purchase another mattress from them. I purchased it from Walls.
I have this set no more then 2 years, I guess I can say the mattress is ok, but the box spring is the worst made all kind of noises, I really don't have a good night sleep, this is a queen size pensive black foundation, made on may 24 2017, when I call the store they told me I have to deal with corsicana directly I told the salesman if they know they not selling good bedding why they keep selling it, please if you want a good night sleep, do not buy anything from CORSICANA BEDDING!!!!
I have two mattress made by Corsicana that were sold through Mattress By Appointment. Not only are they extremely comfortable, they come with a full 10 year warranty for a great price. Very satisfied with these mattresses.
I bought a Queen "Ashby Plush" mattress from a local retailer in my area in 2012. . It fit my budget and felt comfortable in the store. The mattress started to sag about a year or so after purchase. The so-called "box spring" was nothing but a big piece of cardboard which immediately began cracking or crumbling or something along one of the corners. This box spring made horrible squeaky noises every time I turned over in bed. I am still sleeping on this horror of a bed as of 2020 and am in the process of shopping for another mattress. The problem I've encountered is that most mattresses today made by ANY company - not just Corsicana - are garbage. I don't know if Corsicana's products are any worse than anything else out there. Mine was made by Corsicana in Phoenix, AZ (that's what is on the tag). All I know is that this bed is inferior, sagged, and the box spring is cardboard! I would definitely avoid this company or its products. That being said, consumers today need to be very careful when buying a mattress, do your homework and research, and realize that this is a "no win" game being played by many rip-off companies with bad products. Buyer beware!