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Casper Mattress Reviews


+1.3x better cooling

+/- firmness

+/- expense

Review data analysis vs. average comparable mattress

Top 100 Overall

Top 100 Foam Mattress


Summer 2024 Updates: Recent Casper customers mostly report good comfort ratings with some rare firmness disagreements.

Casper is one of the most interesting trend-setters in the mattress-in-a-box space. They, by and large, shed light on how a brand with great marketing and a popular product can disrupt an industry. Casper has kept innovating its products with their 4D Sleep Technology, and four flagship mattresses: The Original, The Original Hybrid, The Wave Hybrid, and The Nova Hybrid. For warmer sleepers, they also offer Snow Technology enhancements in their Wave Hybrid and all new Snow Mattress. But, with all the options, can Casper still deliver on comfort?


+1.3x better cooling
+/- firmness
+/- expense

Review data analysis vs. average comparable mattress

Top 100 Overall
Top 100 Foam Mattress

Mattress Scores

Overall Score: 8.9/10

Customer Satisfaction: 8.8/10

Price Value: 8.6/10

No Back Pain: 8.8/10

Price: $595-$3995

Trial Period: 100 Nights

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Casper's Specifics

Casper has revolutionized the way people buy mattresses. With their advent into the space with just three layers of foam, they have innovated over the years into a wide range of mattress offerings. Their mattresses now include 1 all-foam mattress and 5 pocketed coil hybrid options. Overall, customers have some great things to say about Casper's mattresses and service with rare complaints.

Quality of Materials

Casper makes 1 foam mattress and 5 pocketed coil hybrids with a different arrangement of comfort layers in each. These mattresses have been widely tested by both customers and Casper's in-house team of scientists. We'll go through what's inside each of their mattresses so that you can learn how they will react to your body.

Foam Mattresses

Casper's foam mattress offering is their Casper Original Mattress. Note: Casper previously sold a basic foam mattress named the Element Pro, which may be available at various retailers.

The Original is Casper's most well-known mattress. It has gone through a bunch of redesigns over the years and now comes in both an all-foam option as well as a hybrid option. Here is what's inside the all-foam Original mattress:

Layer 1: The zip-off layer is super easy to clean which is a differentiator vs other brands.

Layer 2: The top layer of foam is AirScape™ perforated breathable foam which helps to circulate air and facilitate cooling while also providing relief to pressure points.

Layer 3: One of Casper's revolutions, the middle layer of foam provides Zoned Support™ that is firmer under the hips, waist, and lower back while being softer under the shoulders to help support proper spine alignment.

Layer 4: The bottom layer of foam provides a durable base to prevent sinking and sagging.

Hybrid Mattresses

Casper's hybrid mattresses include the The Casper Original Hybrid, The Nova Hybrid, The Wave Hybrid (with or without Snow Technology), and their newest offering, The Snow Mattress.

Here is what's in The Original Hybrid:

Layer 1: The woven cover provides a comfortable and airy sleeping surface layer.

Layer 2: The top layer of foam is AirScape™ perforated breathable foam which helps increase airflow and facilitates cooling while also conforming to your body to relieve pressure points.

Layer 3: The second layer of foam is Casper's Zoned Support™ which aligns the spine and props up the middle of the body while relieving pressure for the hips and shoulders.

Layer 4: The bottom layer includes resilient springs that add 'lift, support, and airflow' with a firmer border for enhanced edge support.

Next, we'll go through the plush Nova Hybrid:

Layer 1: A plush and stretchy top layer made of puff fabric cradles your body and helps to enhance the feel of the layers below.

Layer 2: The top layer of AirScape™ foam is perforated to help increase airflow while providing a velvety soft feel.

Layer 3: The second layer of AirScape™ foam helps to prevent overheating in addition to providing 3 ergonomic zones of support to help align the spine and provide relief.

Layer 4: The third layer of foam is Casper's Zone Support™ Pro, which includes 7 support zones to help relieve pressure under the shoulders while providing more support under the lower back to further assist in aligning the spine.

Layer 5: The bottom layer includes resilient springs that add 'lift, support, and airflow' with a firmer border for enhanced edge support.

Next, The Wave Hybrid comes with the optional cooling upgrade, Snow Technology, for an additional cost. Here's what is inside the medium-firmness Wave Hybrid:

Layer 1: The zip-off cover is airy and easy to clean, which is ideal for many sleepers. The Snow Technology upgrade includes a QuickCool™ cover that provides a cool-to-the-touch feel.

Layer 2: The top comfort layer features a thin layer of cooling gel on top of AirScape™ perforated breathable foam. This combination provides sleepers with a refreshing foam feel while also helping to relieve pressure.

Layer 3: The next comfort layer is a second layer of AirScape™ foam to help facilitate additional cooling. The Snow Technology optional upgrade includes 6 HeatDelete™ Bands in this layer that move heat away from your body.

Layer 4: The third comfort layer is yet another AirScape™ foam layer, this time with Casper's Zoned Support™. This third layer of AirScape™ helps to prevent overheating while also providing 3 ergonomic zones of differing firmness to help align your spine.

Layer 5: The next comfort layer features gel pods under the waist and lower back and Zoned Support™ Max. This layer provides full-body relief and reinforces the layers above.

Layer 6: The bottom layer has resilient springs and a firmer border for edge support.

Lastly, Casper has recently launched their new Snow Mattress, which focuses on keeping things cool night after night. Here's what is inside the ultra-cooling Snow Mattress:

Layer 1: Things start off with the CoolTouch cover that uses specialized cooling yarn for better heat diffusion.

Layer 2: Similar to other mattresses, the top comfort layer features a thin layer of cooling phase change material on top of AirScape™ perforated breathable foam. This combination provides sleepers with a refreshing foam feel while also helping to relieve pressure without the heat.

Layer 3: The Snow Technology provides 6 HeatDelete™ Bands that move heat away.

Layer 4: Providing extra pressure relief, Premium Memory Foam with Zoned Support™ works with the body to focus targeted cushioning to the shoulders and hips.

Layer 5: Individually wrapped Flex Coils provide independent response to the body's curves for balanced support without partner disturbance. This layer is wrapped with a special firm border for enhanced edge support.

Overall Comfort

These mattresses are all developed to provide the perfect firmness for every sleeper. This is a good medium feel for most sleepers and most folks report feeling comfortable due to the innovations in these mattresses. Those with rare complaints mostly mentioned feeling the mattresses were slightly too soft.


Casper offers a medium firmness in all of their mattresses, though there are some slight differences between the way each feel, with some customers describing The Wave Hybrid to sleep somewhat softer than the Original mattresses. These mattresses fit the common denominator of shoppers, but there are some sleepers that may need something more specialized with their firmness options.

Back Pain Relief

Based on the firmness rating of these mattresses, these mattresses should relieve back pain symptoms for many with the exception of some heavier folks who may need something firmer.


For those that buy the traditional Casper mattresses, their offerings provide a good level of cooling overall, but some describe heat retention in some cases. The Snow Technology options are recommended for warm sleepers.

Who Are Casper Mattresses Right For?

If you are looking for a medium firm mattress, these mattresses may do well for you, though they have become increasingly expensive over time. For those that are looking for more affordable options, see our list of top rated mattresses.

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Browse Casper Customer Reviews

Sanity Saved!

My husband and I both have serious bone and muscular issues. Mine from years of being in the Army and my husband from being run over by a truck two years ago. So, we have been on a quest for better sleep for quite some time. No matter how much money we spent on mattresses; we still woke up stiff and distorted in pain. I kept hearing Glen Beck talking about the Casper mattresses so, I finally ordered one even though we had doubts it could be that much difference. We were just accepting the fact that pain was our present and future. The price was much less than expected and the ordering process was simple and effortless. The mattress and foundation arrived in only a few days, much faster than anticipated. Putting the foundation together took no time at all; then we opened the mattress box and watched in curiosity as it expanded to fit the frame. That night, as we got in bed, we were unsure because it felt so different. Seven hours later (longer by far than either of us had slept in years), I woke up first and as I prepared to ready myself for the struggle of moving stiff, painful joints, I realized, for the first time in more than ten years, there was ZERO pain!! My husband had the same experience! So, thank you, Casper, for being the reason we have a new lease on life...pain free mornings and deep, restful sleep through the night. We are in awe and we bow to your genius. Brava!!!

Best sleep ever!

By far the best mattress I have ever owned. I will stick with Casper for all of my future mattress needs!

Amazing Comfort and Support

Unboxing and building the foundation was very easy. The mattress unrolled itself. We did let the mattress air a couple of days for the manufacturing smell to dissipate. Compared to our previous “pillow top” mattress the Casper provides much better all over support on pressure points (hips/shoulders/sacrum). The feeling is indescribable. You don’t sink into it - you’re supported in it. I would definitely recommend Casper to a friend without reservation. In fact, I’d insist they try mine out first (which is what happened to me and I was amazed). The best advertising is a happy customer.


It fascinated me that it was vacuum sealed. Guys, this is one of the best purchases I have ever made. I also purchased your pillow, which I adore! I was stunned to receive it the day after I ordered it and was incredibly grateful. The bed is everything I hoped for and I thank you for the service I received. You bet I would recommend Casper! Thanks again.

Casper forever!

This is my Casper and I couldn't be happier! I got us the Casper because I heard good things about it, the whole thing was a great experience: the easiest unpacking, assembling and installing on my bed frame ever! I sleep with my service dog and there is plenty of room, no sagging mattress, not too hot, I give this all a big, fat thumbs up!

Awesome. Just what I needed

I work 3rd shift and sleeping during the day/afternoon was very difficult. To get to, and stay, asleep. I would have to take sleeping aids and the such. Now, I can just put my head down and I am out like a light. At anytime I want. With no sleep aids. Just head down and out wake up fully rested and ready for another night. Thanx

Love it!

I knew the 'set up' process was going to be easy, but it still surprised me. I got the box into my car and my place all by myself (it's large but manageable), and then it was less than 5 minutes to unbox it and have it ready to go. An absolute breeze. On top of all that, it's a dream to sleep on (you see what I did there?). The mattress is firm enough to be supportive, but also cushions your body and molds to it so nicely. I work out of town for two weeks at a time and when I return home I am just dying to crawl into bed. Worth every penny :)

Worth every penny

Easy unpacking, and great to sleep on! I was able to unpack by myself.


Love this bed, sleep is amazing...

Sleeping on a cloud

I ended up buying everything available: foundation, mattress, pillows, sheets and duvet. When all the boxes arrived I was like a kid in a candy store. I was so ready for a new bed and getting a better night of sleep. Setting up the foundation was super easy, but what I was really ready to see with my own eyes was the mattress coming to life. Once I had everything unboxed and made my bed I couldn’t wait to go to sleep that night. That first night was like sleeping on a cloud. Now after sleeping on the Casper bed for over 2 weeks I have had a better nice sleep, I’m not waking up in the middle of the night trying to find a comfortable spot or waking up in the morning to a sore back. I’m truly impressed and very happy. I will be definitely recommending my family and friends about Casper.

After all these years...

Great mattress. So glad to get away from spring-type mattresses that maybe are ok for about a year, and then start to sag. I have spent thousands of dollars on these mattresses, have had them replaced on warranty at least three times over the years. Never go back.

Nothing, nothing helps you sleep better than this mattress.

From the start I was a little skeptical, but a very good friend recommended Casper. So my wife and I talked and decided to give it a chance. After all, with 100 days to try it out there was only a little effort to lose. So we unpacked the mattress and let it sit open for 24 hours. I have to say, opening the box and cutting the wrapping off was a cool experience. We replaced our mattress with the Casper, kept our original box spring. Night one it was comfortable, firm, cool to the touch, and felt like a hug. Night two I realized that the edge was not as firm as a standard mattress, but then again it was not hard on the edge. I realized that I have been sleeping on the edge of my mattress and it was not doing me any favors. The Casper changed my body alignment in the bed and I am glad it did. After a week we both agreed it was a good mattress. After a month we decided to keep it and discarded our original mattress. It has been over a year now and I would not trade the Casper for anything. If you paid me a million dollars, I would give you the mattress, but I would buy another one and keep the rest of the money. I played college football, weigh over 300 pounds, have bad knees, hips, shoulders, and back, but this mattress allows me to get out of bed without any pain. With my old mattress it would sometimes take me 20 minutes to walk after getting up. With the Casper I hop out of bed with no pain, it is the best part of my day. The best part is the Casper still looks brand new, no depressions or sagging at all. Even the four dogs that fight for position during the day have no effect on the shape if this bed. Now lets discuss the cooling effect. I used to sweat every night in my old bed. The Casper breathes, period. I do not sweat at night any more. It is cool in the summer and adjust perfectly to your temp in winter. I can wear long PJ's and still be comfortable. And then there is the motion of the mattress. Ask my wife and she would tell you that I never get up in the middle of the night anymore. It is not true, but she just does not feel it. I don't feel her get up in the mornings either. I never needed an alarm clock until the Casper, she got up first and her moving would wake me up. Now she gets up and my alarm goes off to wake me up and I think that some days she over slept. Nope, she just got up without me feeling it. If you took the time to read this review, then do yourself a favor and try this mattress. If you don't like it then you are in the vast minority and I have a slightly used mattress to sell you. Give it a try and at the very least you can cut open the wrapping and watch the mattress grow in awe!

Overall Impression of this Mattress

In a word, I LOVE this mattress. It's the best I've ever owned. It took me a full month to adapt to it, though, just as the Casper documentation warns. I even considered returning it, but I can now say I have not had better sleep in decades.

Best Sleep in Years

Bed and foundation arrived fast! Set up was simple and easy. I ordered the foundation as well it sleek and attractive looking super simple to set up. I had been having back problems which my old spring mattress just made worse. It took a few nights to adjust but now I/we sleep better than ever. I wish I would have ordered months ago instead of waiting so long. So happy you offer payments with affirm. End of story we and our dog simply love our CASPER!

Our New Mattress and We are Thrilled!

I was skeptical about buying a mattress that comes in a box but when I watched the video on how Casper Co. developed the mattress, I thought what was the worst that could happen, we ship it back within 100 days. I had had a small back pain from sleeping with my 5 year old and sleeping crooked. The Casper mattress was delivered. My husband and I had been playing musical beds with our twin 5 year olds. The moment the bed came into the house, we were like, mommy and daddy are going to sleep in our room in our new bed. In 1 night, my back pain was gone and I slept in the same bed as my husband after weeks of moving from bed to bed in our house. My husband loves the bed and refuses to sleep elsewhere now and I just sneak out of the kids rooms back into the Casper. I think we may buy one for my father for Xmas! Loving the bed! Saved my back and rekindled my marriage, lol, in a manner of speaking. Thanks Casper!


I was able to unbox the bed by myself. Some struggle involved, but very doable. I thought the mattress would be squishy like my previous foam mattress. I was surprised at the relative firmness. The results don’t lie, I have been significantly better. Very happy with my Casper.


unboxing was fine. easy and quick. it’s honestly the best mattress i’ve ever slept on.

Great mattress

Setting up the Casper sleep system was fun, simple and fast. We had it unboxed and set up in about 45 Minutes. I was a little worried about having to get used to this type mattress as we have had a waterbed for the past 30 years. Boy was I wrong. From night one, my wife, my dog and I have slept great. My dog even sleeps in in the morning. She doesn't want to get up. This is the most comfortable mattress I have slept on. Great job Casper. Highly recommend it. In fact, one of my sons is considering buying one.

Cover seems great. Easy to get on the bed.

Yes, easy process to put the frame, foundation and mattress on. I had the best sleep since before I was pregnant and my baby is 7 months now! I'm a side sleeper and I found it super comfy. I actually like that it's lower to the ground than a double sided pillow top, as my dogs can get up and down much more easier now.

It's like sleeping on a cloud

I had various spring mattresses for years. After a while, all of those springs can be felt and they press against every part of the body in the most painful way. I would wake up with pain in my neck, hips and the arm on the side I slept the most on during the night. And after doing a month long sleep tracking app, I found that I was only really averaging, at most, 2 hours of deep, restful sleep a night. After only one night I spent four out of the six hours asleep in a deep slumber and had no sleep-related pain. The only downside is that the cooling technology has me adding an extra blanket but that just makes the bed cozier.

Very comfortable bed, supportive enough for my neck and back issues.

Love my Casper! I've been sleeping on it for about 2 weeks now, and it's lived up to the hype. It offers enough support for my back and neck, and I can sleep comfortably on my back and side. Was easy to set up and started sleeping in it that very same day.


We have let it "air out" for 5 days, to get ride of the chemical smell, before using. It's still there after a week...

Love the mattress!

The delivery was 2 days late. Oh well. The product is fantastic.

Love it.

Sleeping great! Waking up with out any back or neck pain. Energy levels during the day have gone up. Happy with my Casper purchase

Great Mattress

I had the same spring mattress with a memory foam pad on top for many years and thought it was comfy but my back always hurt. After the first night on my Casper mattress I knew it would be great for my back. I am extremely happy with it and feel very comfortable. I also upgraded from a Full to a Queen and it is the best! Highly recommend it to anyone who likes a comfy and supportive mattress (AKA everyone.).


This bed is the JAM! I haven’t slept this well in ages. I usually toss and turn all night long, but with the new Casper, and only a few days in, I’ve already noticed that I am actually getting a full night’s sleep as well as waking up not feeling exhausted and achy. This bed is basically like sleeping on a perfect cloud. We also purchased the pillows and that was the icing on the cake to make it that much better. My body is already thanking me!


Sleeping through the night is actually a thing? Who knew!

Defines how sleep should be experienced!

I works nights as a paramedic and I was starting to experience horrible back pain. This mattress just sucks you in. I also feel like this is perfect for someone who sleeps during the day. It muffled vibration so when my little one walks in and bangs on the side of the mattress I don’t feel it. Thank you Casper!

Defines how sleep should be experienced!

I works nights as a paramedic and I was starting to experience horrible back pain. This mattress just sucks you in. I also feel like this is perfect for someone who sleeps during the day. It muffled vibration so when my little one walks in and bangs on the side of the mattress I don’t feel it. Thank you Casper!

Comfortable bed, great buying experience

Get a bed over the internet? Get a bed in a box? Get a bed without comparing it next to dozens of other possibilities? These are all out of the box concepts (get it?) but it worked for me and my wife. The bed was delivered to my door less than 48 hours after I ordered it. The box was incredibly heavy and it required some muscle to take it to my bedroom. It also required work to unwrap it. But compared to going to a local store and picking it up, it was 100 times easier. The bed itself is very high quality and comfortable. We have the original high end memory foam bed in our hour. This bed is as good if not better than that bed - for fraction of the price. We are getting great night of sleep as a result. I would never buy a bed any other way and from another brand.

Best sleep of my life!

The unboxing experience was super easy literally no tools needed just putting everything together, I had got the foundation, metal bed frame, mattress, and bed sheets and everything feels amazing, perfect height all together and it all felt greatly made. The sheets feel just like hotel sheets, I love them. Next I’ll be getting the pillows!

My Daughter LOVES her new Casper!

Here's a little secret. I used to work for a large mattress company, I know mattresses. When my Daughter complained of the lousy spring bed she had, I knew what I wanted to do. Truly, the best way to buy a bed is to simply have one sent to your home, with a free-trial, it is a no-brainer. I was not home when the bed arrived, my Daughter and Son set it up, easy, they said. But the next morning, when my Daughter awoke, she was all smiles. "I had the best night of sleep, ever! Thanks, Dad!" That's all I needed to hear. Thank you Casper.

Excellent! I am so glad I opted for the Casper!

Tremendous difference from my former traditional mattress. I would definitely recommend to anyone who is interested in making the change!


Fast delivery and great product. I woke up feeling very well rested.

Wonderful mattress

Easy unboxing. Love sleeping on it. I would and have recommended this to friends.

Impressed the first night

Unboxing the mattress was easy. The experience of sleeping on the mattress far surpassed my expectations. Despite the break-in period, teh morning after the first night sleeping on the mattress, I knew I have been lacking restful sleep up until now. My previous mattress was a spring with a foam topping. every morning I would wake up with some hip pain but never thought it was my mattress, but rather the shoes I was wearing throughout the day. After my first night on the Casper mattress, no pain. Beyond grateful for the most restful sleep I have had in a long time.

Great Sleep @ a great price

Love the mattress! It was either the casper or a matress for 3,000 and im glad I saved my money and went with casper. I have one of those name brand memory foam mattresses in my spare room and you cant tell the difference between that and the casper mattress. I am very happy with my purchase!

I loveeeee it

It was super easy to unpack !

Great mattress & GREAT PILLOWS!

The unboxing experience was good. The only problem I had is....I ordered the mattress on Wednesday the day before Thanksgiving. We were in Palm Beach, BUT we live in Chicago. I told the manager that we would not be home until Monday. She said it doesn't go out for 2 days, which would have been Monday. On Thursday (Thanksgiving) I received an email from UPS that the bed was going to be delivered on Friday, the day AFTER Thanksgiving. IT WAS A BIG FIASCO trying to reschedule the shipment. I spent half a day, contacting the store, UPS AND then the following week, I couldn't get the bed delivered. The girl at the store got that done for me. IF THE STORE WOULD HAVE LISTEN TO ME, WHEN I TOLD HER THAT I WOULD NOT BE HOME, THIS WOULD NOT HAVE HAPPENED. IT TOOK A LOT OF TIME ON MY PART, AND I AM NOT HAPPY ABOUT IT!


yes, highly recommended

Well done Casper ! After 67 years I finally sleep through the night, lol or day!

The Casper arrived and I looked at the size of the box & said no way. Unpacking was fun and easy but the best was yet to come, bedtime. I slept through the night and it really was a great rest. It was like I floated off on a cloud. It's not going to take a 100 night trial, my Casper is staying. If anyone is thinking of purchasing a Casper, you have absolutely nothing to loose with the 100 night trial and you should get a magnificent sleep.

Amazing Sleep.

I used to wake up multiple times throughout the night on my old mattress. But with the Casper Mattress I get a solid nights rest.

Excellent company

My back hurt with my old mattress. Never wake up with pains with the Casper.

Dream sleep !

Unboxing was quite a surprise being a king it that little box ! Sleep quality has been amazing look forward to that time of the day and even hit the sack a little earlier lol!

Now that's a mattress

The unboxing experience was unexpected, but very cool. The Casper is so much better and more comfortable than my old spring mattress. If I wake up in the night now, it has nothing to do my Casper. Plus the Casper is so comfortable it makes getting back to sleep much easier. I will definitely recommend the Casper to my family and friends.

Sleep, sleep, sleep.

Great bed, well worth the money.

Excellent mattress!

Unboxing it was fun. I had a lot of trouble sleeping on it at first, but I took your word for it that the body needs time to adapt to it.

I am amazed

This mattress is the best thing to ever happen to my life. The unboxing process was a little cumbersome, but seeing the mattress inflate was really cool. The morning after our first night on the mattress was the first morning in ten years I woke up without my back hurting!


Every time I lay down for bed, I let out an uncontrollable "ahhhhh". That's the sound of comfort. It's the softest yet firmest bed I've ever owned and I've never slept and felt better.

very satisfied

Definitely will recommend

Casper Mattress

The Casper mattress feels like butter. I really look forward to going home and getting a good night's rest.


My husband and I absolutely LOVE our Casper mattress and pillows. I had a hard time staying asleep and I sleep much longer on our new mattress and pillow, and additional 2-3 hours, which is amazing now that I am expecting and we already have a 3 y/o. I need ALL of the rest I can get. I wake up feeling very well rested.

Exceeded my high expectations

The best

Wish I had jumped earlier!

When the mattress and foundation first arrived I was a little concerned that a vacuum packed mattress in a box could be as comfortable as they say. The first night, set up was a cinch and the bed was certainly comfortable. Woke up the next morning a little stiff but attributed that to my body getting used to a new mattress. I can honestly say that after 4 nights on our Casper, I have NEVER had a more comfortable bed. We sleep through the night and my wife will occasionally wake up in the middle of the night to tell me how much she loves the new mattress and then me....funny how I came second! I honestly wish we had made the jump earlier! We plan on buying a queen size mattress/foundation for our spare bedroom in the near future as well. guys nailed it!

Game Changer

We have had this mattress for 5 months now and are completely happy with the results. No more back pains, hip pains, arms and hands that fall asleep pains!!!! This mattress has offered the most restful sleep I have ever had! Thank you Casper Mattress for making me a happy camper again!!!

So pretty and soft

The box was convenient and my casper is sooo much more comfy than my old spring mattress


The bed shipped very quickly and was very easy to put together.

This mattress will make you fall asleep

If you lay on this bed for 10 mins without being tired or wanting to fall asleep. You will fall asleep.

So far so good

The crating was easy to unpack and assemble. Much better sleep than my last mattress. I will recommend to others.

A revelation

Who knew a new bed and Casper mattress could have such a beneficial effect!? My wife and I are delighted with our new mattress. We're both sleeping so well. We haven't slept this well in a very long time. The perfect mattress solution for us.

Sleep has never felt better

Who knew a Casper bed would have such a welcome positive effect?

Best Night's sleep in years

First night I've slept soundly for seven hours in a couple of years. Wish I hadn't waited so long to order!

Completely different sleep experience

The mattress is a welcoming beacon at the end of a long day. I can’t wait to lay down every night. My body and my wife’s just meld with the mattress in the most perfect way possible. It’s the perfect level of soft while still maintaining the firm style I enjoy. The cats have proclaimed the bed their new favorite spot as well. Could not be happier with the Casper mattress. I see why you guys offer the 100 day refund, because I don’t see how anyone would want to return this. I sleep through the night and every way I lay feels right. 10/10, A+, 100/100, perfect.



Best sleep ever

I have been sleeping on my Casper for about 4 nights now and I have to say it is the best nights sleep I have ever had it is the softest bed ever I really love my Casper I will definitely recommend to everyone

Love the stuff! Not how long it takes to get what you ordered...

I love the packaging and everything is easy to assemble. My one and ONLY complaint is that the company shipped all three of my items separately, and the last to arrive was the mattress, leaving everything useless until that finally showed up...four days later after the second item finally arrived. I would be way more upset if the items weren't so well made and worth what you pay. However, it was really disappointing that all the emails and notifications when I ordered everything made it seem like it would all arrive within 4-5 business days, which did not happen (more like 9 days after I placed my order on a Monday). Also, the "discount" codes are total BS, which was another disappointment when I thought I was going to save $150 and stressed to order everything within the timeframe of the discount, just to find out I had to spend more money to receive the discount.


With my old spring mattress I used to wake up multiple times throughout the night, but now with the Casper Mattress I get a full night's rest. THANK YOU!


We are thoroughly impressed! The unboxing was awesome, and super convenient. After sleeping on a nearly 12 year old mattress, we knew we were in for some adjusting as our backs aren't used to laying correctly. After the first night, it was clear that this bed was just what we needed. We slept so well, woke up wide-eyed and refreshed, and sleeping with 2 dogs- WE had to wake THEM up... they LOVE it! After sleeping on it for over 2 weeks now, our backs feel much better and we both are able to get up and move around without waking the other. My husband was very skeptical at first (as most are), but he's very happy with our Queen Casper! Our only regret is not finding this mattress sooner!

Casper mattress gained my Loyalty

My a very hard to please consumer who recently made switch from spring mattress to foam. The decision wasn’t easy given I have bad back pain from multiple car accidents. After doing my research online and talking to Casper customer care team I was convinced this is the product for me. It’s like sleeping in a cloud. Good product for the price, excellent customer service team, I am a promoter for this brand. Thank you Casper for gaining my Trust.

Best mattress I’ve owned.

My fiancée and I have been meaning to get a new mattress for some time and finally decided to get a Casper mattress after comparing several mattresses. We have only had this mattress a couple weeks now but we have never slept better. I highly recommend this to anyone and have already made sure family and friends know where to get their next mattress when the time comes. Everything about the process of ordering and setup was so simple. Definitely going to keep getting mattresses for Casper for years to come.

Mattress Review

Replaced sleep number bed we had for 14 years. My lower back pain is less after a few nights with the Casper, and a more deeper sleep. My wife feels the same way......less back pain and stiffness.

Love it

Slept two nights on it so far, and I love the way that it supportive but still soft and comfortable. Not the end-all to some minor neck and back soreness, but it's definitely helping so far.

The best nights sleep I’ve ever gotten

I wasn’t even considering the Casper wave until I tried it out at the San Francisco pop up store. It was a world of a difference from the standard Casper mattress. It conforms to you for the most comfortable feel, comparable to a Tempurpedic for half the price. I am very happy with my purchase!

So far so good !

I've only had the mattress for a couple weeks and I have slept on it for only 3 nights, and I find it very comfortable. But I added a 2-inch foam mattress topper to it because when I first laid on the mattress it seemed a little too firm for my tastes. My daughter visited me, she's a lot heavier than I am, and she said it was the most comfortable mattress she has ever slept on.


Mattress is firm the way I like it. I sleep on my side and the foam mattress fills in the hollow spots of your body when you sleep on your side. Also bought the foundation to go with it and it works well with my old wooden frame. Only had it for about 2 weeks now but so far I am very satisfied.

So far so good!

It was really neat watching it expand when you opened the plastic wrapping. So hard to believe a king sized mattress fit in the box!


Unboxing was very very simple.

Firmer than others!

I've had a really positive experience with my Casper mattress! Not only was unboxing/unwrapping a breeze, there was hardly any 'scent' to deal with from the new mattress. Lastly, it is more firm than other competing brands, which is something I was looking for and appreciate!

Fantastic mattress

Love the mattress great quality great price great customer service

Love this mattress

Yes, it was a breeze!

haven't slept this good since i was a kid!

everyone knows i'm an insomniac. everyone knows i only sleep about 4-6hrs a night. well, NO MORE! since i got my casper, i've been sleeping 8-10hrs EVERY night! i didn't even think that was possible anymore. THANK YOU CASPER! my friends & family thank you as well~ i understand it's improved my disposition a bit. ;)

I am very happy with my casper. It has really helped eliminate the back pain I was experiencing in the morning.

The mattress was quick and easy to set up. I have already told my friends about it. Big improvement from my previous spring mattress.

Very comfortable.

Very easy and substantially less smell than other foam products

Best mattress period.

The Casper is literally everything you’d expect it to be. Do the reviews match the product? YES. Does the advertising honestly portray the mattress? DEFINITELY. Is their guarantee truthful and worth the price? ABSOLUTELY. Is it the best night sleep I’ve ever had? 100%. My girlfriend and I now have a very hard time leaving the comfort to go to work. We sleep all the way through the night, and we feel amazing throughout the day. My favorite mattress. My favorite purchase. There was life before Casper, and now there’s life with Casper!

7 Days in and I love it

My wife and I have had the mattress for a week now and so far we are sleeping way better. My wife no longer wakes up multiple times a night and I sleep much deeper. My wife’s lower back pain seems to have started going away as well.

Solid. Comfortable.

My husband was a skeptic - he loves it!!

Supportive and soft - best sleep I've had in years!

Unboxing was easy, delivery was FAST! (2 business days, THANK GOD)... From the moment I ordered my Casper to the minute I laid down on it, I couldn't wait to get it. Unboxing was easy, it just rolls out, you get the plastic off and it inflates. No chemical smell, no break in time, nothing. I slept on it the same day and woke up feeling a bit weird, I felt like that for the first two nights actually. I realized it was my body getting used to sleeping with actual support for my back and neck ... It was weird waking up feeling no pain, honestly. Im now on day 3 holy hell do I feel well rested. My stress levels are low, my focus and energy are where they need to be and I slept all night without waking up once. NOW THAT is a good nights sleep! I couldn't be happier with this mattress, so happy I got it when I did. My back thanks you good people of Casper :D

Great 👍

Although the box was heavy the delivery person was willing to help get it up the stairs. The grandchildren enjoyed watching the mattress ‘ grow’

The best!

We loved the unboxing. Mattress has a mind of its own when you give it a little opening. I knew I loved it before I even slept on it. What quality! It is so nice not to wake through the night because my husband got up for some reason. It is so comfortable. Old mattress was a pillow top and it was nice until it wasn't. This is a great mattress.

Great mattress, great experience

Slept great, getting and setting up the mattress was a fun experience.


Setting up the foundation, and unboxing Casper was super easy, and super fast. The quality and craftsmanship of everything Casper is above and beyond. So happy with Casper and would recommend to ANYONE who wants a deep restful sleep!

Like it

Yes I liked the delivery. Was a little hesitant when mattress was to be delivered in a box but it’s been a good sleeping experience so far

amazed that the king size was in such a small box

I've only slept on it for two nights as I had to cut my old king mattress in half to get it down the stairs. Instead of sleeping 6 hours as i was on the old mattress i'm sleeping a full 7.5-8 hours and feel great.


much more comfortable

The best mattress ever!

We freaking love our Casper!!!!! Thank you!


My teenage son loves this mattress.

Great Product

I'd never heard of Casper before but I was moving out of state and didn't want to take my old mattress and boxspring. A friend suggested Casper and I'm glad he did. This is the most comfortable mattress I think I've ever owned. I purchased the Queen-sized mattress, the foundation, two pillows, a duvet, a duvet cover and a set of sheets. The mattress is so comfortable, the foundation is simple to put together and requires no tools, the pillows are great and the duvet and sheets are great quality.

Love it

Tons of boxes to throw away but it was easy to put it all together the frame was easy the foundation was easy and rolling out the mattress was cool as it expanded! Nice and firm not mushy. No need to break the mattress in slept like a baby the first night! I wake up refreshed and rested. I haven't had a good night sleep in yrs now I get a good night sleep every night since I have slept on this casper.

So glad I went with this mattress!

I would totally recommend this mattress to anyone! The whole process was delightful and I’ve had the best sleep ever since I got it. I am super happy about it. The only thing I like less about it are that the sides are very soft which if you want to sit on the side of your bed - that’s not gonna happen, but apart from that its all good!

Like sleeping on a cloud!!

The unboxing was easy and having it in a box made it easier to transport.


The unboxing wasn't as immediate as I had imagined, but it was ready right away. I worked at a pop up for Casper in Toronto and only tried it, but the few times I did try it, I loved it. I am currently loving my Casper, but I only received it last week. THANK YOU!

A Dreamy Experience

Purchasing the mattress online was easy, quick, and very convenient. I received the mattress very quickly. The unboxing was simple, and quite fascinating to watch. The mattress is in a guest bedroom, and we received very favorable reviews on the comfort and quality of their sleep using the mattress. Overall, I am extremely satisfied.

Nice and comfortible

It was an easy mattress to unbox. It is nice and cool and a lot more comfortable then my old memory foam mattress !!


I’ve had it about 2 weeks and am super happy about it. Was very easy to setup. I wish I would have purchased the box/frame also! I paid extra for them to remove my old mattress. Very happy that I did.


I bought this mattress for my mom as my husband and I were such fans of our Casper mattress. She loves hers too!

Very satisfied, ordered bed frame, foundation, and mattress.

The bed frame and foundation was easy to assemble, just had to use a hammer to set some pins and rails. My back pain is at least 50% better after sleeping on mattress for 2 weeks.


Have had this Mattress for two years now. my body thanks me every time I get in it. I look forward to going to bed at night. The pillows are awesome as well.

Best sleep ever!!

I haven't slept this great in years. Delivery was fast and set up was easy!

Wasn’t to sure of a mattress from a box...

After a week of sleeping through the nights... I love it and I’m very impressed.

Great mattress

I'm really happy with the mattress. Sleeps great, really comfortable. Soft, but slightly firm also.

Excellent Investment

I'm glad I finally made the decision to order my Casper. Been wanting one for a while now. It was worth the wait! I like everything about it. It was really fun to open it up and put it together. I can't remember the last time I slept so well

Great mattress, not too firm, not too soft. I am very satisfied with this mattress

Easily unboxed no problem


The unboxing was not bad except for taking off the outer plastic that keeps it rolled. once you reach the end it is stuck to the the shrink wrap witch ended up ripping ruining the moment of letting the mattress breathe and expand. It is absolutely the best feeling mattress ever. I have been telling everyone to buy one it is fantastic.

Casper mattress

The unboxing the mattress easy and cool. We slept well on first night. So comfortable.

Haven’t slept this good since I was a kid!

Slept great never woke up. I didn’t even get up when my boyfriend left for work

I sleep better than ever. Very impressive how much more energy and focused I am during the day because of a great nights sleep.

Unboxing was not a problem at all. It is actually taller than my old mattress which I didn't think it would be. My old mattress was terrible compared to this one. I have already recommended it to others and will continue to do so.

Great Mattress, Excellent service

We bought 3 mattresses and love them. Delivered on time and conveniently. Setup was fast and simple. After learning how to do the first one we were able to set up the next one in less than 5 minutes, literally. Needed to return one foundation because the bed frame we had purchased didn't require one. No issues whatsoever. I also called a month later because our discount code was not applied and we received a credit on our CC within days.

So Good


Crazy comfortable

I thought my old mattress was comfy, but this thing is crazy comfortable. Loveeeee it.

Just superb!

I had my doubts, ordering over the internet, but I am glad I did so. Just firm enough with just enough of a good sink, this mattress is exactly what I was looking for. Since then, no more back pain in the morning and the quality of sleep has greatly improved. Love it!



Like a dream.

Unboxing was chaos. Knocked everything off my dresser lol

Great mattress, get sleep

This is the third non-conventional mattress that we have purchased and it is the best. Both my wife and I really enjoy the level of support that it provides while being comfortable at the same time. We really like the fact that the mattress reduces the amount of transfer of movement from one side to the other. So, we can change position as often as we want without disturbing the other person's sleep. It holds up well at the edges as well, so you don't slip off the side of it, when you sit on it. Highly

The Casper Mattress

My husband and I have been trying to find the perfect mattress that satisfies both of us for a long time. He likes more of a firm bed, whereas I like it a bit softer. This mattress provides us both with what we need. We are still testing it out (in 3rd week), but so far, it seems to work for both of us. We also bought the pillows which we love.

unboxing, comparison, recommendation

After sleeping on a 15-year-old spring mattress, I upgraded to the Original Casper. My back no longer hurts when I get up in the morning! Unboxing this mattress is so much fun! Once you cut the plastic it expands quickly, so work fast! I would definitely recommend this mattress.

We had no idea what we were getting ourselves into!

After sleeping on an aging traditional mattress for the past five years together, doing everything we could to make our nights a little less restless, we saw moving to our new place as the best opportunity to buy a Casper we bother heard plugged so often in our favorite podcasts. We were not disappointed! After a long agonizing night of setting up our new Ikea bed frame followed by the many “oh by the way” type of surprises that came with that, at 1am we finally tore that Casper box open, broke the seal and watched in awe as it expanded to fill our new bed frame. That night was the start of something fresh, as we both exclaimed how comfortable it was, not to mention how relaxed we felt the following morning after a long deserved rest we had been waiting for for the past five years!

Very good

Hard to tear the open the plastic bag. I was pretty confident that I was not going to return. I can't see how anybody is going to be able to physically return this mattress. It feels like the return policy is fake. Sleeping experience awesome. This will be my fourth night sleeping on Casper and my neck pains are diminishing. I love it.

Like a Baby

I told my husband if he bought the Casper, I’d sleep in the guest room. He begged me to give it one night, just one night, and if I don’t like it, he would ship it back. One night was all it took. He’s been sleeping like a baby since....and so have I. Now I am getting ready to buy three more Full sized ones for our grown children! Thanks Casper.

The mattress is simply awesome!

The mattress is simply awesome! My only complaint is that your shipping policy is the worst I have ever seen with any company. Multiple shipping delays and broken promises.

So far so good

At first I wasn't too sure. As I laid on it for the first time if was softer than I was hoping. Honestly, I'm not sure what I was thinking considering how it was shipped. Not a slight of the shipping method, I thought it was very nicely done and makes the process of ordering, receiving, and moving it very easy. Bravo!! However, after week of sleeping on it, I'm actually looking forward to resting on it before I go to sleep every night. So far so good. :-) THANK YOU for your company. Without it, I'd probably still be sleeping on my old mattress. Bretzky


Great service perfect bed

Outstanding !

I love my Casper bed !! Easy assembly, so comfortable, amazing experience ! I highly recommend Casper ! The technicians at Casper have really figured out how to make a very comfortable bed. No pressure point pain, like sleeping on a cloud but with maximum support where needed. Thank you Casper !!

Great first 3 nights

I was really worried about saying bye to my old spring mattress but this one is awesome! Love love love it. We just moved and we're all very tired so that helps.

Pretty darn good.

Yes. Sleep great , feel much more rested. Back pain not so bad.

So far so good

My wife and I have have loved our Casper. I have slept better on this mattress since night one. My wife was a little uncomfortable the first night, but since then she has loved it. We both were getting back pain from sleeping on our old mattress and since the switch our pain has gone away. Great mattress.

Finally a good nights sleep

Assembly could not have been easier.


We ordered a king size in July and loved it so much, we order a second king size for our second home. We would never go back to a box spring and traditional mattress. UPS delivered it, got to we the bedroom, and within minutes we had it set up. Very easy.. Highly recommend it. One mattress went on our existing platform. The other, we purchased Casper’s Foundation. So easy to put together and very well constructed. If you need a foundation, I highly recommend theirs.. My wife and I are age 70+.

just great

I now have one in each of my houses. Thank you


I have been battling lower back issues for over a year, doctor's, Mri's physical therapy, medication, nothing was working until I called Casper and I spoke to Doak. He told me all about the Casper products and I ordered the Casper Queen and the Foundation. I have had a new lease on life!! No longer waking up with pain and discomfort, it has truly been the best thing for the pain I was suffering. Im a PGA Certified Golf Coach standing on the lesson tee all day giving golf lessons and now with NO Pain! Thank You So Much Doak and Casper


I have been battling lower back issues for over a year, Doctors, Mri's,Physical Therapy Th

So good

It is amazing. I work on my feet in a kitchen all day. The first night sleeping on the Casper mattress I could literally feel my hip and back pain relieving itself. I am a side sleeper and there is a ton of cushion and support.

Love it!


Love the mattress, not a big fan of a pillow

I love the mattress! But I don't see anything special about pillow ( does not give the support I was expected). I have it for about 2 months(?!) but it already started to lose shape. I have had more uses out my my $15 pillow.

LOVE My Casper Bed

I'm finicky when it comes to bed. My old bed would creak with every turn and sink in the middle. I've tried other beds that have the "foam" and they were too soft. This bed, Casper Twin, is just right. I love it; especially when I toss and turn, no more creaking.


We were very excited to open the mattress, about a week ago, and I made sure to wait for my boyfriend so we could do it together! We've had a great sleep so far and have had no qualms about this Casper mattress!

Heavenly Mattress

Like sleeping on air...

Beautiful deep dreaming sleep mattress

Casper provides the perfect sleep experience, great support, smooth, feeling refreshed every morning!


Unboxing wasn’t fun but worth it

Sold on the first night!!!!!

I was very skeptical when my husband mentioned buying a Casper, but we've been through 4 beds this past year and kept having to return them because they started to sag within weeks and we'd wake up so sore. We almost spent $4,500 on a sleep number, but I just couldn't see spending that much for a bed. My husband convinced me to try the Casper because of the 100 day trial period. He ordered it Wednesday and we got it Friday- which is amazing in itself, but wait, there's more 😄. Last night was our first night to sleep on our Casper and I. AM. SOLD!!! I've been waking up sore for so long I just thought it was normal.... I'm talking 15 years at least! But after sleeping on the Casper last night I woke up this morning pain free!!! My lower back doesn't hurt. My shoulders don't hurt. Nothing!!! When I changed positions in the middle of the night I didn't have to wince in pain and mentally pep talk myself into it. I slept so good!!!! What I found most amazing is, it's firm enough to support my low back when I slept on my stomach, yet soft enough for side sleeping. What a difference!!!! I HIGHLY, HIGHLY RECOMMEND A CASPER!!!!!!!!!!!!!!

Best sleep ever

I have tried all of Casper’s mattresses. Splurged on the Wave and was not disappointed. I suffer terribly from chronic pain and need to get a good nights rest. I am sleeping better. Another side note, I don’t feel my husband’s movements during the night either. I feel these mattresses gives Temperpedic mattresses a run for your money. Give these a try first.

Super comfortable

My wife says before this mattress she has back pain every morning and aches. Now after four nights she feels well rested and feeling good. I also have slept well.

Best ever!

Yes, how surprising.

Very glad I gave this a try.

I've had various spring stlye mattresses over the years. Nothing has relieved pressure points like this before. Often times I would wake up with my arms asleep on my old mattress. Not on my casper though! I was also a little worried about the lack of a hard edge like the spring mattresses have, however I'm also not rolling around in the night anymore either. Give it a try, with the "100 night trial" you have a great opportunity to try a great product.


We had white glove service, therefore, the representative did the majority of the work. However, it was fun to watch it grow.


Amazing at how easy it was to set up. It delivered fast. My husband and I are impressed with the difference from our old mattress. No pressure points being pushed on and I have had the best refreshing sleep ever. My husband sleeps through the night and he doesn't toss and turn like he did. Thank you... I have recommended this to alk my friends and family.

Well done

I love it

Love our Casper

We've had our Caper for over a year now, no dips, no sags. just perfect.

Great product, great service

Had to set up new beds in our new house before our parents visited. Ordered online, texted customer service to say we needed them soon, and there they were on our front porch less than two days later. Quick and easy setup. Slept on them that first night and got rave reviews.

Great mattress


Changed my life

I have issues with my siatic nerve and always get numbness, until this mattress. I can now sleep a full night without being woken up in the middle of the night with half my leg feeling like ants are crawling all over it.

Love it

It's the best mattress I ever had

Don’t post reviews

I literally do not post reviews for products. If you’re a college kid moving into a city this is your mattress. Super comfy and easy to set up. Again, this isn’t paid for nor do I post reviews but I am so satisfied I decided to.


best purchase I've made to date

So cozy!

The unboxing experience was interesting! We first put together the box spring, which was super easy. Then came the mattress! As we started to peel back the plastic the mattress started to grow and move on its own! Quite amazing how they actually get it in that box! Once it was free from its constraints, we moved it into place and laid down. Aaahhhh! We loved it!

Casper - Twin basic

I would recommend this bed

never slept better

i never slept as good as i have been since buying this bed. i finally know what good sleep is thank you casper


I love to complain, but you folks just will not give me anything to complain about. Easy to assemble. Very firm, comfortable mattress. thanks


I’ve woken up exhausted for years, regardless of how many hours I’ve slept...until now. Thank you for giving me my sleep back.

Most comfortable bed we have ever owned

Yes would and have recommended the bed to friends they love it as well and unpacking was a blast love this bed

2 for 2

I got my first Casper 3 years ago. Loved it from day one. I've been staying at my girlfirends place more and realized how lucky I was at home. So we got her into the Casper family. And now no matter where I sleep, every night is restful!!

I love this mattress

I enjoy not have a box

Great mattress

My wife and I are loving the Casper mattress. I know look forward to a good nights rest.

Huge, Comfy, Cozy

Feel like a king in my king bed. Comfy and cozy!

Very comfortable

We love it!!!! Love the way it conforms to your body providing you the support you need in all the areas that need it!!

Firm but very comfortable

We bought our first Casper king size mattress for our new lake house after my husband heard ads about Casper on the radio. I was skeptical but we needed a bed and the price for the mattress and boxspring was very reasonable. The foundation... unbelievably easy to assemble (I did it by myself). The mattress... very fun watching that big mattress expand once we removed it from the box and plastic... firm but very comfortable.... we both sleep very well on it. So... at home we finally decided to get rid of our serta ditch ridden mattress (only 5 years old) and replaced it with another king Casper. This time we got frame, mattress, and foundation.. all unbelievably easy to set up and we are now sleeping like babies at both of our homes.

Great sleep so far in first month

This is a high quality mattress that has really changed the way we sleep. When my wife and I toss and turn, we don't feel each other move and therefore do not wake up. Furthermore, this is a stable mattress for any and all bedroom activities. Would highly recommend.

I hate getting outta bed now.

This mattress is better than I expected. Extremely comfortable. If not for the Howard Stern Show, I probably would have "slept" on Casper.

Great Casper!

We had an old 10 year spring mattress and it was lumpy. I researched many mattresses and asked FB friends for the best mattress. Casper seemed to have the most favorable reviews. Many good review from my FB family. The 94 lb box arrived and we unpacked it. It seemed to double in size. The mattress grew before our eyes. We slept on it. My wife said it was the best she had slept in months. After 3 days of sleeping on it, the pain in her hip went away. I slept like a baby. We both heartily recommend the Casper mattress. Go out and get one!

Love it!

Had it for a few weeks now. It was shipped from the Canadian factory and delivered on my porch 2 days later! I ordered a king size mattress was hesitant about it going up the stairs, but its packaging helped transport it up the stairs with the help of my sister. The handles on the box, as well as the vacuum pack sealed was great! I've had it so far for about 2 weeks and I like the firmness of the mattress!

Nice a little getting use to

It was awesome to unbox technology is amazing

Sleeping the night away

We invested in the Casper mattress and it took a little over 30 days for our bodies to get used to the transition from a spring mattress to a Casper. It's the best though. So comfortable and my husband doesn't feel me get up in the night anymore. Would highly recommend to anyone.


Love the mattress. No sore back, etc. and slept through the night. Excellent!

Casper mattress review

Hi, my name is Jackie and I submitted a previously negative review a few days ago right after I purchased a Casper mattress. However, after five more nights of trying it out, I realized I had been too hasty and that I needed to submit an updated review. For the past ten years, I slept on a Tempur-Pedic mattress since I am comfortable with spring bases. When the time came to purchase a new bed, my daughter recommended Casper products. The first night sleeping on this mattress was very uncomfortable - I woke up at least six times throughout the night, and the mattress felt overly hard. However, my daughter persuaded me to give it a few more nights as my body may need some time to get used to the new bed. After five nights of improved sleep, I am happy to say I am now very pleased with my purchase. I understand my initial review was too hasty, but I was completely taken aback by the first night's experience, especially since it had come with such high recommendations. I realize now that I just needed a little more time and patience. For others looking to try Casper products, I would recommend a trial period of a few weeks to a month to truly see the difference in comfort. This mattress is both firm and supportive, but also just soft enough to provide a restful night of sleep. Thank you for the much improved experience!

I feel like Goldilocks it is just right

Unboxing was not as hard as I thought it would be. It is a comfy sleep, and I recommend it to others.

Life changing

The emotion of knowing your sleep could possibly get better is great. I’ve had it for 3 weeks and i sleep thru the night and I haven’t woke up from tossing and turning ,no more back pains . It’s just the right comfort for me .

More Space

We just wanted a comfortable, affordable bed so that we could sleep comfortably with our dog. Very happy with the mattress so far.

Yes please

I travel so often that sleeping in the car, on planes, on hotel beds, and on floors is so normal. THIS, this mattress makes coming home worth it every time.


Easy to unpackage. It expands to full shape immediately once removed from plastic. There is hardly any scent , it didn’t affect my sleeping at all. I’ve purchased memory foam pillows in the past and some smell for days, but this was fantastic. Great support from edge to edge. I’ve honestly slept so much better since having this and it’s only been a few days.

Great mattress! So comfy!

Unboxing this mattress is so easy and fun! I was worried about not trying before buying, but this purchase was totally worth it. I had problems with circulation in my arms with my old mattress and now it seems to have gone away even after two weeks! Love it!

Love the mattress, worth every penny

It took me a long time to finally decide and take the plunge to buy myself the Capser Mattress. I am so happy I finally did. The mattress has diminished my back pain/ache to the lumbar area. When you lie down, you immediately notice the difference of this mattress compared to conventional or older style mattresses. I didn't feel my hip pressure points anymore (when side sleeping) and my back felt much more supported and hugged (when sleeping on back). It sleeps cool, and has almost no motion transfer. Being a shift worker, my spouse and I often enter and leave the bed at separate times, and we both agree, we don't disturb each other nearly as much now. Thank you Casper!

It is just fine. I've had it for several weeks and Im very impressed. Very comfortable.

I was shocked when I saw how thin it was. I thought what the hell is going on. I got a scissors and opened it and then was distracted for a minute and when i looked at it I was shocked again cause it had grown into a real mattress. Thanks for the scare.

Firm and Perfect

I usually require 7 hours of sleep, but my first night on my Casper mattress and pillows, I slept 12 hours and woke up without the usual aches. Set up was a snap but I would recommend a two person assembly. Thank you, Casper, for a great product!


The unboxing was super fun!!! I loved seeing the mattress unroll and expand. It shipped fast and the foundation went together easily. I have never slept better!!!!! The podcast commercials were right 'just the right sink and just the right bounce'. It's the most comfortable mattress I have ever slept on and it's 'just the right' price :)

Excellent Bed + Customer Service

First of all, I've had my Casper mattress for about two years now and have loved every night sleeping on it. I'm generally a bad sleeper, I have generalized anxiety, and a lot of my anxiety and stress is reflected physically in my neck, shoulders, and back. Although these issues can't be fixed simply with a change of mattress, I have slept immensely better and more comfortably since purchasing a Casper mattress. Secondly, I recently ordered a Casper frame and bed foundation to go with my mattress. After being delivered outside my apartment, my bed foundation was stolen. I emailed Casper customer service and within a couple of days, a new foundation was delivered to me, free of charge. The people behind customer service were amazingly helpful and sympathetic to the situation. A few weeks later, I received a gift basket from Stonewall Kitchen filled with pancake mix, blueberry jam and syrup, sent from Casper and the person I was speaking with after my bed foundation was stolen, Liam. This was such a nice surprise. Overall, excellent quality mattress paired with excellent customer service. This company truly wants you to sleep well.



Comfy and Cool!

The unboxing experience was really easy. I have my bed on the foundation (no frame underneath), it is a great height for me and it was so easy to put together. The mattress protector and sheets don't make me sleep hot at all and the sheets are so soft! I also love that the mattress protector doesn't make a scratchy noise. I have been sleeping on my Casper Core for a few weeks now and love it!

Excellent slept really well

First time in years that my back hasn’t hurt in the morning

Loved it !!!!!

I have not slept this well in years !!!!!

Made me say goodbye to my temperpedic

The unboxing is cool! My wife and I both love our new Casper. After many years enjoying our Tempurpedic, we are sold on our Casper. It is a little firmer and fits us best as we get older. Great mattress!

Seriously the best mattress ever!

Almost dropped three times the money on a mattress at a big box store. Then I did my research. I can honestly say, not only are we sleeping better, my body is not aching when I wake up, and my partner is a much happier person as well! I would recommend this bed to anyone. The service was awesome and bed was easy enough together out and on box spring. Love this bed, don’t hesitate!

Casper Family

My husband and I bought the Casper bed and pillows after my twins where born four years ago, we heard about it on the radio figured we had nothing to loose if we tried it. Well not only do we love it but my 7 year old has his own pillow and so do the twins... it’s the only reason they have stayed in their own beds. Once they get out of their toddler beds we will be getting them their own mattress. Oh and by the way one night my parents stayed overnight to watch our boys and slept in our bed, a month later my parents got Casper mattress and pillows.

71 yr old male

I like it a lot.


Best bed and pillows I’ve ever tried

Very comfortable and easy to move from a spring

Unboxing is a unique experience! Wow!

Supportive, but soft and comfortable

Setting it up was pretty easy. I would recommend it to a friend and may buy another.

Sleeping better

Unboxing experience: I had a friend help me with unboxing and carrying the mattress (twin size) into the house and setting it on the bedstead. Doing it myself would have difficult, I think. Compare with other mattresses used: So far I think this is the most comfy mattress I've used--with possible exception of a waterbed! I think I'm sleeping better now. Would I recommend: Yes, I would recommend it highly.

Best bed ever

Yes, the unboxing was great fun. My son bought a Casper a few years ago, so we were familiar with the product. We are replacing our old Sleep Number bed. Sleep so well in this bed! Highly recommend.

Complete comfort

This is our third Casper to purchase. We had guests and the one who got the Casper was absolutely thrilled as her previous night’s sleep had been on a broken down mattress. She awoke in a much better mood. She said she slept so well.


Going from an almost 30 year old mattress to this new Casper is a universe of difference.

The Casper

The Casper is like sleeping on a cloud. I laid in the bed and was amazed at the squishy, yet firm feel of the bed. The first night I literally slept the entire time without waking up with an arm asleep or with soreness. The unpacking was easy and it effortlessly opened up on my bed frame. It is a pleasure to sit and read in it and of course lay down to sleep. Another bonus is that you feel little to no movement when someone else gets in and out of bed. I would buy one if I were you. Thank you Casper for my Casper and the wonderful people that you have working at your company, they are top notch.

Comfy mattress

Very comfortable mattress. It smells for a few days after you unwrap it, but it goes away.


Saw the reviews online and decided to try it out myself. Never looked back. It's a nice balance between soft and firm and the moment you hit the bed you fall asleep right away.

Casper Mattress Full

I have never been so happy sleeping on this bed. I am in love with it and can't stop telling my daughter how amazing this mattress is. It is the best. All my body pain goes away in the morning thanks to this mattress.


Amazing!!! Nothing better than this!



Perfect for child's first bed

I resisted buying a foam mattress because I do not like the overly soft, sinking feeling you get when you lie on one. But, because of the over 10,000 positive reviews for the Casper, I decided to purchase a twin mattress for when my granddaughter spends the night. I wanted something that would be suitable for a small child or adult (in case we have company). This mattress is perfect for both. It is amazingly firm and soft at the same time. I actually think my granddaughter sleeps better at my house on her new Casper mattress than she does at home in her bed. I will recommend this mattress to anyone who wants to sleep like Goldilocks; in a bed that is just right!

We are loving our new mattress so far!

It was way easier to unwrap it then we thought it would be, and it popped right up by the time we went to bed. We only noticed the new smell for one day, nothing like our Tempur-pedic was! And we are loving it so far I’m actually waking up without my lower back pain! So much more comfortable than our old Tempur-pedic! ! Very great price and it’s nice that you get the hundred night sleep test and we are loving it

From the first night's sleep "heaven should be this comfortable"

Easy to remove from box and open so it can breathe. I own a Leesa , Nectar and this Casper but without question Casper is so good I returned the Nectar and purchased another Casper for our Motorcoach.

best sleep

Best sleep ever.


So very happy we took the leap and bought a Casper mattress. This is by far the best mattress we have ever owned.

Only a couple of weeks in, we love it!

So far a great overall experience from the unboxing, assembly to our first nights of restful sleep with Casper. We wish we would've bought one sooner!


it's all good


Not too soft, not too hard, not too hot, not too cold ... just right.

Best mattress i have ever had

This mattress is amazing. I actually over slept one morning which is something I have not done in many many years. Pretty sad when you look forward to coming home from work to climb into your bed on a super comfortable mattress. Needless to say I love it and cannot say a single negative.

I’m a happy, sound sleeper

I’ll admit, even after hearing the Casper un-boxing experience thousands of times from podcasts, I still giggled with glee when it happened in front of me. This mattress is much better than my previous expensive one -a very satisfied buyer!

Good mattress

The unboxing was like a scene from Willy Wonka. A week in I wake up with no back pain or numbing. It stays in position no sinking. Every time I get on the bed it’s like I’m on a new bed and this isn’t a bad thing for me.

Good value, process and product

Not a 5 star, but should be considered. Having experience with foam type mattresses over the years, not disappointed in this purchase. It checks all the right boxes for good range of firmness, managing temperature and quality of materials. It is a spare bed that gets used between myself and my spouse when either of us needs quiet sleep time. We have both had a good night's sleep on the bed, so no complaints in that department. Our setup is a platform with no box spring, which we have found to work very well with foam beds over the years. Also seems manufactures have resolved the gassing and heat problems of the early days. No need to buy tempurpedics any more, lots of quality choices now days, including Casper. Good luck in your search for a good nights sleep!

Soft yet firm, sounds weird but that's my feeling

Unboxing was easy! There is a chemical some for about 3 nights

A little soft around the edges

I was expecting the mattress to be a little firmer. More significantly, I found the perimeter to be very compressible such that I sank a half foot or so when I sat on it ... not very comfortable for my rather fragile lower back.

So far, so good

Only 6 nights have passed since receiving the mattress, but so far it is really comfortable and has relieved me of back pain that I would wake up with sleeping on my old mattress. My boyfriend loves it too, though he was harder to convince. He has chronic back pain and used to wake up early every morning and transfer to the couch downstairs because the bed was damn near intolerable. I now catch him sleeping in with the Casper. He enjoys a firm bed and is 5'11, 240 lbs, while I enjoy soft with support and am 5'3, 130 lbs. Both of these expectations are met. The only drawback so far were the intoxicating chemical fumes that I had to vent for a few hours to get rid of.

Slept Like a Rock

My wife and I have a newborn in the house so sleep is rare these days. Our cheap spring mattress was more like a hammock than a bed. Didn't anticipate the Casper to be so firm, but I like it that way. First night on it and I slept like a rock and my wife slept better too.


Unboxing was easy. Sleeps great. Definitely would recommend

Good Feel....I slept just fine

The unboxing was pretty interesting...

Firm mattress helps with back pain

This is our second try for a bed in a box and I think we’ll be keeping the Casper. My husband and I both have reduced back pain. Quality seems good and delivery was prompt, 2 days. My only complaint is that you can’t sit very close to the edge or you will feel like you’re falling off. This is a small thing. You can sleep close to the edge though. No problem there.

very comfortable

I wake up and my back don't hurt as bad as with my old mattress, but I had slept on it for 21 + years and it was very badly broken down., Every morning I wake up and my back hurts less than the morning before. I go to sleep right away and don't toss and turn trying to get comfortable.

Two week review

Always had a premium box spring and coil mattress. It was time to replace the last won because it was starting to sag and giving me lower back pain. Some of my family member have switched to memory foam mattresses recently and the all talk highly of them. After reading the reviews in Consumer Reports and that the Casper was highly rated and the ease of ordering online and return policy I decide to give it a try. After sleeping on it now for two weeks I'm starting to get use to it and the back pain has almost gone away. Only thing I'm not used to is I sit at the edge of the bed to get dressed in the morning and there's a lot more give on it than my coil spring mattresses had. I also ordered the Casper base. Very easy to assemble.

Delivery Issues

Good product better if you have inventory of bed frame AND matresses.

Much better than my old spring mattress

Unboxing was a family event and fun. Appreciated the fact that it was much easier to carry the mattress upstarts. The Casper has reduced my restless/awake time from over an hour to between thirty to did minutes. It is much easier to sleep on my side now. Not a fan of the weak edges.

Meets all expectations!

Unboxing this baby was the an experience in itself. It went by too fast honestly. The mattress itself is very comfortable. In my opinion much softer than a lot of reviews have said. Would recommend over spring mattress for sure! Sleeping great on it so far!



Quality mattress...

I am not a mattress scientist, but this seems to be a good quality mattress. My wife and I have been sleeping very well since we pulled our Casper out of the box.

Great mattress

I think it’s a very comfortable mattress. It took some time for me to get used to it, I’ve only had it for about ten days.

LOVE the mattress, hate the add-ons!

I ordered a twin size original mattress. It's probably the best mattress I have ever owned. Seriously comfortable, and sleeps cool. I am a 200lb side sleeper, and this thing hits all the right pressure points and helps with proper alignment. I love it! That being said, the pillow is like a squishy rock, very uncomfortable. And if I'd known the mattress protector is open on the bottom and doesn't zip, I would NEVER have ordered it.But because the mattress is so awesome, I am satisfied with my purchase overall.

Sleeping is now quiet, however I do have to let my back adjust

I'm a portly fella, and I was accustom to sleeping on my stomach with my old mattress. Since switching to Casper, I've felt my back hurt in spots assuming because my stomach doesn't push as far into the bed as my previous mattress.

good quality .. good comfort .. not hot sleeping

unpacked as easy as could be


I do feel it is helping my pressure points of my shoulders and hips.

Nice but smelly

We are full time RVers and hate the mattresses they put in our rigs. So we heard about these and did reviews and decided we wanted to get one. We measured our bed to assure it would fit, as ours are not standard. Of course it is a little bit pricy, but if it lasts as long or more then they say, then it will be alright. The only issue we have still is, the smell that it gives off. Sorry if this review looks odd, the board I am writing on is splitting my words while I write.

I like it

I have a Casper, and bought one for my daughter home to be used on a trundle bed that I have to sleep on. The trundle foundation is the link & spring system you would find on bunk beds. I did not have high expectations for this arrangement, but I was as comfortable as I am at home on my Sleep Number I8. She is planning to replace the two other twin bed mattresses with identical Caspers.

The Casper is much more comfortable than I thought it would be

Setting up the bed and unpacking the mattress was very easy. I used to wake up every couple of hrs, now I only wake up once during the night.

very nice only a week in.

much better than old bed

Casper mattress

The Casper mattress does not have the support and firmness I was expecting. Although it does contours around my body, it sicks a bit much for me. I'll give it a few more sleep nights before my final judgement/\.

initial impression is good.

The delivery service was great and very professional. Our first nite was very comfortable but were a bit disturbed by the chemical aroma, although slight. Noted a tear (about a quarter size in the cotton covering over the foam, which we suspect was caused during the installation. So far so good.

Pretty comfortable. Still a little to stiff. Even with the cushioned topper.

It is a solid mattress. A little to solid. Wish it had a little more give. The cushioned topper is a little helpful. Now I'm interested in the wave series.... hope the price is right.

So Comportable sleep!!

So good!!

I like it, but my husband loves it!

Excellent service from your team. They even helped put an old mattress into the Casper box for shipping back. That wasn't an easy task and they were polite and extremely helpful!

Two days in

I got to be honest, the delivery was about 9 days which as John with Casper told us was too long. John did everything he could to get the order here and it worked, he also through in a nice surprise to boot. We’ve only had it for two days so its a bit early to give it a review, but so far so good!

Good Mattress

Although the mattress is much better than my previous bed, I was expecting much more. I enjoy the mattress. There is nothing wrong with the mattress, however I truly was expecting the greatest sleep of my life. I sleep well. It feels surprisingly normal. I plan on keeping the mattress but I do feel the marketing was a bit misleading.

Better than expected

Got a re-used carton, but the mattress was fine. The wrapping was another story. Several layers heat sealed in four different places and directions. The illustrated instructions cracked up because it showed a small dog easily pulling the wrapping free.


I love the mattress compared to what we had. It did take a few days to get use to it from a metal spring one. On thing we have to change is we have a platform bed so no box spring so we need to be higher for sure. So we need to find something to lift us up 5 inches or more.

Firm but comfortable. There is an adjustment period. Have slept on it for 5 nights so far. I like it though my wife as less sure so far

My wife and 28 year old daughter set it up while I was away on a business trip

Good Mattress

I open the mattress 5 days ago and it inflated quickly. I also purchased the mattress cover and the pillow. Did not purchase the sheet set though, due to the price. I have 100% cotton 500 thread count Egyptian sheets that l put on the mattress and pillow. The mattress does not appear to be as cool as l expected and I keep my home at 66° F . The firmness is very comfortable for me and is great in every position so far. I need some time to really give an accurate review. But so far so good after 5 nights.


Inflating experience was interesting. All the air in the room was sucked into it. Had dreams first night of ghosts floating around my room.

Not exactly...but Its working

The only complaint I have with the mattress is that it's not as firm as I'd like it to be and I got the firm one. I'm getting quality sleep since I've had. I love this mattress I just hope it last.

The mattress is better than most mattresses I’ve slept on

Unboxing the mattress was fun and easy! I’ve had it less than a month, but sleeping on it has alleviated much of my hip and lower body pain. I work a physically taxing job, and was always sore when i woke up in the morning. That has been decreased by half just from the few weeks I’ve had it. My partner likes a firmer mattress, but i think it’s just fine! Overall I am pleased with it, and hope the benefits continue.

Like it so far

I am still getting used to the mattress, but am a fan! It's very comfortable and the support is good for my side sleeping. My husband has been getting warm at night.

Nice but firm

This mattress is very high quality. Comfy yet firm, soft to the touch but supportive. With that being said, this mattress was not for me. While it is very comfortable, I have a hard time falling alseep at night because it is so firm. But once I am asleep, waking up is nearly impossible. It's just too comfortable! It does stay very cool at night despite being covered in blankets and filters out all the body heat my animals and I produce. This would be very good for someone who is used to a firm mattress and wants a good price for a great memory foam mattress. Overall, four stars.

So far it is great

Yes unwrapping was easy even for a 70 year old

takes getting used to

Giving it the full 100 days trial before I make my final call. Took some getting used to but overall very impressed so far.


Overall it’s very comfortable. Unfortunately after 10 days is still detectable odor.

So far, so good!

I have only had the Casper and the foundation for 6 days but I have found it extremely comfortable. I am not waking up with back pain and it's very comfy sleeping on my sides so far as my hips do not hurt. I am also enjoying that it is not very bouncy like my old mattress. Movement on one side does not seem to disturb the other side of the bed.

Amazingly Comfortable

Unboxing the mattress was easy and fun. At first I didn't notice a difference in how I slept. However, after a week long trip where I slept on a non Casper mattress I noticed a big difference when I crawled back on to my Casper. I slept soo much easier and better than on other mattresses.

Really like it so far

The unboxing experience was different, not enjoyable, but not difficult either. My wife and I are finally able to sleep through the night without so much tossing and turning. Very comfortable!

So far really good!!

The unboxing experience was different, I wouldn't say it was enjoyable, however, it was not difficult at all, just different from what I am used to. My wife and I really like the mattress, we like the firmness of it, but its not too firm, and not too soft. It would have been nice if pillows were included with the mattress :). Overall, we are happy so far.

very good mattress.

Absolutely amazed on the efficiency of shipping and how fast it was to set up. Giving the mattress 4 stars for now but definitely recommending it to people.

Shoulders not hurting!

I got a Casper about a ten days ago, and it has really been helpful for my shoulders and my neck. I've played volleyball for years and my shoulders have always given me issues, since I'm a side and stomach sleeper. Im comfortable sleeping on my stomach without a pillow because Casper is so comfortable, yet supportive. I am so thankful to wake up hardly at all during the night. Thanks Casper!

good start

My back needs to get used to it, but overall very comfortable. The smell of the foam is pretty strong, which I was told would not be an issue, but it is. Hopefully it will go away after the first week as it’s cold and we have to leave the windows open.

Pretty impressive for the price!

Even after seeing the videos, we were still shocked at how the process worked! I would like to see Casper give more specific instructions - such as labeling the sides and/head, foot of the mattress, as it's difficult to with a king.

Best Sleep in a Long Time

The mattress was very comfortable. Slept better than i’ve slept in a long time. The temperature was really comfortable as well.

Pretty decent mattress

Great for price.

Overall great mattress, slightly firmer than expected

Delivery of the mattress was perfect; very cool to see a queen sized bed come out of a box. The mattress is very comfortable. The first couple of nights I was uncertain because it was firmer than expected (and definitely firmer than my 15 year old mattress), but after about 3 nights, I’ve been loving it! Sleeping like one of those glorious babies that doesn’t wake up until like 8:00am cause they’re just happy to stay in their crib.

Pretty good

My partner and I think this bed is better than our old one, which was an inner-spring mattress and was probably more than 10 years old. It was definitely time for an upgrade, I ached every morning when I got out of bed (I also have scoliosis and what I think might be some related problems with pinched nerves and back pain). The new mattress seems to have cured those ills, and I think I'm sleeping longer at night, not waking up as often. It did take a little adjustment to get used to it, and I remember feeling disappointed the first couple nights that it wasn't an immediate transformation, but I do think it's better now.

Good first impression. Easy transition to a foam mattress. Perfect combination of firm and soft!

Box arrived ripped open, badly scuffed, and pretty dirty. Good thing there were several layers protecting the mattress inside. Lifting the box to the second floor bedroom was a bit difficult.

Good to very good

Mattress came as promised and easy to set up That was great and l am sleeping better we are keeping mattress

A bit of good and a bit of bad...

When I first received my Casper mattress, the box came in beat up condition from UPS. When I opened it up and put it on my frame, it inflated into a weird bowed shape. When I unzipped the cover, I noticed there were chunks of foam that were ripped. Needless to say, I was very unsatisfied. I reached out to Casper and the rep was very nice, helpful and understanding. I just had to send them pictures of the issue and a photo of the tag on the mattress and they got back to me in a reasonable amount of time. They sent me a replacement mattress that didn't have the same issue of bowing out or ripped foam, luckily, because the new UPS box came in even worse shape than the first one. They were going to have 1-800 got junk pick up the first mattress where they would try to find a place to donate the mattress to. They were great with letting me donate it to a battered women's shelter instead. All I had to do was send a photo of the donation receipt. The new mattress is nice, firmer than I thought it would be but a good bed nonetheless. I just bought a Serta sleeper mattress topper and now it's like sleeping on a cloud. So all in all, my Casper experience was a mix of good and bad. Customer service was top notch which made the difference between me just sending the mattress back altogether and giving them a second chance to make things right. I recommend that the company take a look at their delivery model and how they can improve the quality of product delivery. They give up some element of quality control when it leaves their warehouse and gets into UPS' hands. I had requested signature required on my delivery to make sure I was home when it was delivered and not left on my doorstep for someone to steal. Needless to say, I was at work when I got a notification that my package had been delivered and came home to it, luckily, sitting on my doorstep. Anyway, there's my experience in a nutshell.

We tried Purple first.

We did a LOT of research for mattresses. Even with some negative info out there about the Purple Mattress, we still thought it would be best for us. We ultimately returned it. Then we got the Casper. Both my husband and I have been very comfortable and satisfied with the Casper. We have been sleeping well with it, and don't wake up with any pain or issues. It feels good getting into (and out of...the edges are actually quite sturdy), and it feels perfectly supportive while being cozy and comfy.


Process of getting and assembling the bed was easy! Great customer service! The bed has been super comfy :)

So far so good

giving this bed a 4 out of 5 might seem a little stingy given that I have nothing bad to say about the mattress, but we've only had it just less than 2 weeks now. My husband loves the mattress, but honestly he can sleep on anything. I have numerous back problems and was waking up sore every morning for the last four years. The first couple of mornings I had some soreness in my upper back but that has largely disappeared. I am a side sleeper and tend to toss and turn throughout the night. Since buying this mattress I've found myself even sleeping on my back and my stomach (comfortably!). My tossing and turning hasn't disturbed my husbands sleep. I also haven't experienced any night sweats since buying this mattress, which was relatively common with my last mattress. We have been sleeping without a mattress protector to test the mattress but I am planning on buying the Casper mattress protector. For what it's worth, I am 5'8" and weigh 130 lbs and my husband is about 160 lbs

No regrets!

I can honestly say I have slept soundly through the night each night I sleep on my Casper mattress. It was truly easy to have delivered and set up, literally just rolling it out. It's been a long time since I've had a new quality mattress and it's amazing the difference it makes in your sleep and health. Very happy with my purchase.


The mattress was a little hard to start but we have really enjoyed it now that we have gotten used to it. I noticed the difference when we went away this weekend and slept on a traditional mattress. I was sore after this weekend but a couple nights back on the Casper mattress and I feel great again. We were able to upgrade to a King mattress which helps a great deal when we have our little boys show up in the room. It's been a great purchase.

It's hard to find a mattress that is comfortable for an older me! But all those little aches and pains pretty much melt away on the Caspar.

I want to say that customer service was really exceptional. There was a snafu with the delivery, but that was quickly and graciously resolved by the kind folks at the other end of the line at Caspar. Yes, I would recommend and have recommended Caspar to friends...several have been over recently to check it out!

Casper mattress review

I do like the mattress. It took me about a week though to get used to it because at first it was a little on the firm side for me. The delivery was nice and easy to set up. Yes I would recommend to a friend.

It's good but a bit firm

First, set up was easy and actually fun....thanks! Hope to get use to the firmness. Definitely like that motion is not transferred. Let's see how it feels after a week.

Very comfortable, little soft for me but good

I'm enjoying the mattress, my wife really likes it, she likes softer mattresses, I do prefer little harder, but good overall

Casper Mattress

I like how soft the material is; the bed so far has been treating me well!

Comfortable and quiet

We bought the Casper mattress to replace a 10 year old, relatively high end pillow top pocket spring mattress. The Casper is much more comfortable than the old mattress and what is surprising is that the bed doesn't seem to wobble and creek any where near as much with the Casper mattress. I suppose realistically the comfort level is comparable to a brand new high end spring mattress, but I have never liked the idea of sleeping on springs, so I am glad that there are now mattresses available that offer the same or better comfort with less bulk and weight. My only criticism of the Casper is that for the first week or so we could smell quite a mild glue odor while we were in bed. It seems that the Casper does have some off-gassing to do, but you only notice it once it gets warm.

Great product! Well designed.

This product was purchased for the wife after trying 5 different mattress toppers of varied composition & range of firmness. The unboxing was a good experience for all elements of the product. Metal frame & foundation are very easy to assemble for a quick set up - both are well designed. Materials are good / adequate. The Casper itself has a firm feel, making it superior to other designer mattress concepts for anyone with spine injury (old injuries - in this instance) or a lower back that acts up from time to time; I would only recommend a Casper for someone with a back injury for this reason. A mattress like the Casper 'Wave' would probably be the best choice for someone like my son who has multiple spine injuries & disability. He tested it for a half-hour & found it comfortable. He has trouble relaxing & getting to sleep in a reasonable amount of time. The Casper is made very well, good materials & quality for the mattress itself. The quality of the sheets & mattress protector are very good. The mattress easily rolled out & regained its shape very quickly. The only reason it gets the 4 instead of the five star rating: Top left corner to lower right corner did not retain the shape completely to the very outer edge of the corner. (Shape - not entirely uniform) We are very pleased & recommend this product. C. Young

It is good,but it should be off gassed before packing in the box. I was not able to use it for a week, and then it still bothered me.

The unboxing was a surprise.

Pretty good actually!

Great delivery and packaging. Great presentation of information packet as box is opened. Very impressed! We primarily tried Casper because with our previous mattress, it was noisy when we turned over during the night.. This consistently woke up my husband. Not good... With our Casper he says he doesn't hear me roll over or even get out of bed during the night! Yay! It does feel sort of firm to me, but I'm sure that will slacken over time. Thanks - it's a keeper!

SO comfortable!

When my boyfriend & I were looking for a new mattress he was the one who kept saying we should get a Casper bed. I was a little apprehensive getting a mattress in a box! No regrets now. Pretty easy to assemble

Good buy good price

The delivery and setup experience was amazing. Everyone was friendly, flexible and helpful. We are still adjusting to the mattress but overall it has been comfortable. It’s a little firmer the what we would typically purchase but but we are slowly adjusting. The overall quality appears to be great. 😀


The unboxing was awesome. The sleep has been great.

It’s nice for the money

I bought it on a whim. My girlfriend didn’t like the mattress I had and would only stay with me on certain nights. So I bought the Casper. She seems to like it. Doesn’t matter to me I’m not picky. I’ve had it about a year. We got a tear in the fitted sheet and no questions asked had a replacement sheet set warranted.

Casper Review

When I first got this bed, I thought it was a little too hard for me. Now, about a month has gone by and I couldn't be happier with it. I am able to get my full nights sleep. I hardly move around at night, if at all.

Nice product

Unboxing mattress was really cool. In my mind I thought the mattress would be a little softer. I'm definitely more happy with the Casper mattress. I wish it was softer.

It’s not bad so far, but the smell is still there.

The unboxing was an experience. It, for the lack of a better word, “inflated” in about two minutes. However, a couple corners never came in quite right. Initially I had very back back pains from previous mattress and heavy sagging. Most of it has gone away. Though if I sleep on my back, it still hurts a little getting up. If I wake up on my side, no issues. My biggest concern is going to be the longevity of it. How long before the sagging starts in on this? I’m only 185lbs at 6’1”, so it’s not under heavy stress. I guess we’ll see.

Could be firmer for me

The unboxing was interesting. The mattress is comfortable but I wish there had been an option for a firmer version

It's good, but not as good as I thought it would be

I bought the Casper. My lower back always feels great. I'm a side sleeper and don't move much when I sleep. I wake up after about 5-6 hours with a sore shoulder from sleeping on one side too long. I'm reluctant to spend an additional $900 for the Wave.

Different, in a good way and comfortable.

Opening and setting up the mattress and foundation were very simple and, while there was a slight chemical odor sometimes associated with foam, it dissipated pretty fast. The sleep experience isn't what I expected, it's more of a latex kind of thing rather than memory foam so you feel more like you're sleeping on top of something rather than sinking into something. It's not a bad thing, it's kind of like lying on a trampoline but soft. I sleep well through the night and wake up rested and without any sleep related pain, so not much more that you can expect from a mattress.

Very good

I did enjoy the unboxing experience, especially the whooshing sound as it expanded. The instructions were straightforward. It compares very favourably to my two latest mattresses, the newer of which I returned after a month. The Casper felt comfortable to me right away and continues to grow on me.

Very well made

It arrived quickly and set-up was super simple. The mattress sleeps slightly firmer than I thought it would, but I am adjusting well.

Great delivery, a solution for some, not all.

The mattress was easy to handle in a box. Our last king size was latex, quite a bit heavier and tough to navigate stair corners. My wife (105 lbs) found it a bit too firm. We added a 4” mattress topper which helped. I weigh 175 lbs and like the firmness. It is medium firm.

Foamy soft but firm

Well, the box is 92 Ibs. And I live in an elevated Beachhouse. The box material at the hand holes was not strong enough to support my effort to bring it up the stairs.

Great mattress for the price and ease of delivery

We got this mattress based on recommendations from others who also purchased. We really like the mattress. It is a little firmer than what we had previously (pillow top), so it has taken a little getting used to, but overall the impression has been a good one. My back and hip pain has resolved with this new mattress. It was also the perfect choice for us to be able to get it up stairs in an old house with a tight staircase. The ease of having a mattress in a box was wonderful, my husband was able to get it upstairs before I even got home. Highly recommend if looking for a new mattress!!

Seems to be good


Too soon to know if enough support is being given. I have arthritic joints.

Unboxing great.

Nice Mattress

Delivery was simple and easy. We slept pretty well the first night. I think it will take some getting use to because we are accustomed to a pillow top mattress.

so so

i find it a bit LUMPY when i am on my back. seems strange since it is supposed to be foam.

Great for sleep - not for intimacy

Great bed for sleep. Forget about being intimate though. There is little resistance so it makes it challenging.

The OG Casper

I think this mattress is a bit too firm for us.

This is about the pillow

I loved the pillow in the beginning but it tends to flatten over time.

Very firm

I like a firm mattress but this one is too firm. Good support for my hips but makes my shoulders numb. I have to add padding under my shoulders to be able to sleep on it. It is good with heat transfer.

Neat lol

After 5 nights, no noticeable improvement for me. Partner says its comfortable enough for him.

Casper first night

The bed unboxing was pretty easy. But have to be carefull with the knife while trying to cut open the plastic wrapped around. The bed was firm and getting use the to the foam bed encapsulating you is an intresting expereince.Couldnt get a deep sleep due to the smell comming of the new bed will need to see how it does after a few days.

Impressed with comfort but new odor left me nauseous and sleepless.

Went good.

I LOVE MY CASPER! My Wife, not so much...

I've never slept so deeply in my life, this is the best mattresses I've EVER slept on. My wife has been waking up with serious back pain, so we might have to return the mattress.

I am not sure yet, but my husband loves it!

The unboxing experience was fun and unique! When the box first arrived I was amazed and wondering how a mattress could fit in that size box? It was amazing how the mattress sort of rolled out of the box and formed in its own. My husband had been having back pain for months Before we started to do some research on purchasing a new mattress. He is 6’3” 250 lbs and I am 5’1 125 lbs. And I didn’t have them so that I’m not mean I’m time to time so when you read about that Casper mattress we ordered and couldn’t wait to get it. Delivery was quick and it has now been one week we have been creeping on this new mattress, but I have woken up now, everyday since with lower back pain in addition to shoulder pain sometimes. I think it may be too soft or maybe I am just not used to sleeping on this type of material. It may just take some getting used to. However, my husband says “ he has gotten the best nights sleep he has had in months and he loves it. I am trying to love it. I am not giving up on it yet, as I said it’s only been a week. I am so happy he’s getting a good nights sleep finally and so I would hate to have to give up this mattress because now, it’s me not getting good night’s sleep. One other thing that concerns me is whether or not this mattress will hold up and for how long, considering my husband’s size

I do like it but I wish it had a pillow top for more cush

Yes it was easy to set up and unbox . Im having a hard time with my back right now so all is to be determined

Hard to say at this time

The unboxing was easy.

To thin I’m a heavy person

Unboxing is fine. Wife sleeps perfect on it but this bed was not meant for heavy person


We purchased the The Casper after trying it in the store. The box was heavy to take up the stairs but once it was in the room the unboxing was easy and fun. We let it air out 1-2 days on the floor until the foundation arrived. It was ordered the same day but arrived separately. It was so nice and comfy when we laid on it when it was in the floor but now that it is on a metal frame and the foundation it doesn't feel as soft. We had a Tempur pedic before and loves the Casper at the store but am sad that it doesn't feel as soft. I would appreciate any help. Going to give it a few more weeks.

Neat lol

Unboxing was a snap for 2 people. Only 1 night of sleep on it. Can't really comment yet fairly, I have arthritis in shoulders. However I do prefer a medium firm and it is that. 2 dogs sleep with us. Can't recommend either, unsure myself. But will if it all pans out after 30 nights.

Pros & Cons

It keeps me cool. I like that. Firmer then our temperpedic Body aches less, but still aches. Wife can feel me move around, but not in our temperpedic. Temperpedic has started to form little cavities where we slept for 7 years. Center is still firm and is comfortable. Temper is heat trapping machine, yours is not. Favorite part about it.

So good

So good

Okay so far!

The unboxing experience was really exciting! Still adjusting to the foam mattress. My boyfriend and I have some back pain here and there but overall comfortable. Casper suggests giving the mattress 30 days for adjustment so that’s what we are doing. Assuming it’ll get better!

Split Decision

Delivery was very early, but efficient and friendly. One of us slept fine, but the other could not get a full night’s sleep, even after a week. Will need to return this, unfortunately.

Ok mattress

It's ok mattress. I travel a lot on business and have been on many a mattress. Marriotts and holiday inns all have nice mattress too. I'm ok with the Casper but find it no big Casper cloud thing to sleep on. My wife thinks it may be too hard. Only had it for a month so the verdict is still out.

Too stiff

Title says it all

did not work out

Started out really good but after a few week , my back was really hurting had to return the mattress, so far the return process has been a bit of a pain

Great for a year or so, then breaks down

Our Casper mattress was great out of the box and lasted well for over a year, but somewhere along year two it started to leave my wife and I with back pain in the mornings. Now entering into year 3 there are VERY noticeable "valleys" where we both lay and it leaves us in a kind of concave sleep position. Initial feel/sleep, packaging, and everything else was great, but longevity is a serious issue with this mattress. Purchased in 2015.

First night disappointed

This is our initial impression after one night - the mattress was more firm than we expected, and neither one of us had a good nights rest. The firmness had our bodies on edge and never relaxed during the night. The brochure says to give your body 30 days to adjust, but I suppose my body would adjust to sleeping on a cot after 30 days too. I was disappointed the first night on the mattress wasn't more comfortable as so many of the testimonials have stated. We'll give it 30 days to give time for our bodies will adjust. The jury is still out. The unboxing was a breeze. Lot's of plastic around the mattress though... Is this recyclable?


I loved my previous bed. However it had gotten old and was hot. The Casper was fun to unwrap and comfortable but the bed and pillows are hard. Most nights I end up off the pillows all together. My neck and back hurt.

Way Too Hard

I read so many reviews before buying this bed and most everyone talks about how amazingly comfortable it is. I even had a women on the sidewalk when the bed was being delivered stop to say that they just got a Casper and love it. But I really don't like this bed. I find it incredibly uncomfortable because it is very hard. After I've been sleeping on it I've had this terrible hip pain when I walk, and I find that my hips are always falling asleep when I'm laying in bed. I think this is because I'm a side sleeper and the bed is so hard, so it's putting pressure on my hips. Haven't figured out what I'm going to do yet because I really hate the idea of sending the bed back. That seems really wasteful. However, if the bed is causing me pain all the time, maybe that's the best thing to do.

Not ready to review

I have the mattress about one week. I find it too soft but I am giving it some time.

Too firm, disappointed with service

This mattress was too firm. I understand that the product is not for everyone. The disappointment that we had was with the removal of the mattress. Even though we paid extra for the white glove installation service, it did not apply to the removal of the mattress. After waiting for weeks for the removal (they could not find a charity that would pick it up) a 70 year old man with a pickup truck showed up to remove it. He was not capable of carrying the mattress. My wife struggled to help him. Not what was promised. Not what we paid for.

Mattress is firmer than expected.

I want to like this mattress, but so far it seem fairly firm. I thought it would be more of a medium-firm, but I think it is former than that. I have had a hard time sleeping on this mattress. My wife tends to like firmer matresses, but she is also not liking it. I think it is not great for sidesleepers.

Mattress is too firm for us

Unboxing the mattress was easy. So far the mattress is too firm.

It is OK.

I didn’t think it was great nor was it bad. I personally think it is a bit too hard. Because of it not being as think as my mattress (as my was not pillow top as well), it doesn’t match my bed frame. For the price, I’m not convinced it was worth $1K.


Bought for guest room. Tried it out alone and then with my husband. It is way too soft, for a night or two maybe fine but definetly not a choice for longer than that

Not as comfortable as hoped.

It's overrated. I wouldn't buy a bed online again. Would you buy a car without trying it first?

It sinks

The mattress. Sinks on one side. No matter your weight or high; I’m 139 lb and it sank...

Too High Expectations?

I was all setup with a new Casper mattress, duvet, sheets and pillows and I didn't have the greatest nights sleep and I had a crick in my neck. I also realized I went to bed too late and have other associated problems with sleeping. I look forward to breaking the gear in and getting a better nights sleep.

Weak and soft

Unfortunately there is no universal mattress. I wanted to like it, but, after waking up 30 days after i got it with more and more back pain, i decided at 3am that enough is enough! If you have back problems, this is not for you. It's too soft and it got even softer. It has no support on the edges, I actually fell of the bed once trying to seat by the corner. Save yourself some pain and save the company money and look for something that says at least medium firm.

Way to stiff

Very disappointed my back hurts every morning I thought this would be a great mattress but its not for me

Good mattress but not for everyone

Early 30’s and never had back pain until sleeping on this mattress. Wife loves it though. I even endurded it for a few weeks hoping would get better but never did. Guess you can’t make a mattress for everyone...

Ehhhhhhhh... it’s ok I guess....

It’s alright... nothing to brag about... it felt great the first couple nights, because it was somethin new... but after a couple nights on it, it wasn’t much better than my original mattress... especially for the cost... more than likely gonna send it back..

not very different than my 10 year old foam mattress

i wanted to try Casper because of the hype and i thought my foam mattress was bringing too soft. either im tripping or the casper and my old mattress feel just about the same :-/

Think that something is wrong with my mattress.

Un boxing the mattress was easy, My problem is that I wake up every morning with back pain, Even when I am sleeping I feel that I am laying on a rock! I am suffering from back pain is unbearable, I wanted to returned it but my husband didn't want to go through that. Most of the time I sleep in my sofa because sometime I cannot even get up cause of the pain.. Just the other day my husband was complaining of back pain. Have gone to the Doctors and they did all kind of test all were negative. The Doctor said that I have to change my Mattress cause is not doing me any good, I have two years with it, When I get up from bed the times that I sleep on it I get out of bed in slow motion cause of the pain. it has not been easy, Not only that my husband bought three mattress for all the bed in the house , so no matter where I lay down I have the same pain, I have slept on other mattress and I feel fine, Maybe the mattress is to hard. I wish there was something I could so that I can get a "Good Night Sleep".


I will be returning the bed ASAP. I didn't think it was possible to be too firm and have no support. The first impression I got was sitting on it fast out of excitement for the new hyped up bed and I litteraly bottom out where a could feel my but hit the slat support. Granted Im No shrimp. 6'4" 230 but still. Sleeping on the side or back left us tossing and turning and waking up extremely sore and stiff. The bed itself seamed under size. About 9" thick not 10 and the bed left about 1.5" space at the head board compared to my last 2 king size beds. Hopefully they stand up to the return policy. This will be the 2nd "bed in a box" in 2 months and fear my home will be a revolving door for foam mattress's at this point

Sending the mattress back!

I was very excited to open my new Casper mattress. I have heard ads about it on the radio for several years. I waited until black Friday to make my purchase. The mattress shipped very quickly and my wife and I opened the box the day it arrived. I was looking forward to a wonderful night sleep but was immediately disappointed when I laid down on it. We decided to sleep on the mattress a couple nights. We both were very disappointed at how uncomfortable and hard the mattress was. I travel for a living and have slept on a lot of hotel beds. This mattress would be at the top of my most uncomfortable. I'm sorry to write such a poor review.

Doesn't feel like memory foam

Was excited to get this bed in the mail, but that was the end the excitement. You do not sink into this bed at all; it's hard to believe the top is memory foam. It behaves like a regular innerspring mattress. Also, it sqeaks and squeals if you move even an inch. Very noisy. I've had back pain since purchasing this. Would not recommend for those who want a plush feel to their mattress.

Convenient but terrible off-gasing

Mattress feels oily. Still smells of diesel after one week of airing it out. But can't complain, mattress conveniently delivered in a suitcase sized box and 100 day return policy, no questions asked.

Like sleeping on a rock :-(

The mattress was way to firm. My arms would lose feeling as I slept and I had to move around all night to gain feeling. My wife, who can sleep anywhere did not sleep well either. my wife said it's to hard to sleep on in any position for her. This is not the mattress for me or my wife :-(

Way too hard and very hot

Honestly, this is one of the worst beds I have ever slept on. I would prefer a spring mattress to this. Every night I feel as though I am sleeping on some boards, I wake up and my neck, back and hips just hurt. Not only that, but it is so hot to sleep on. I find myself sweating profusely even if it is cold outside. If anyone at Casper reads this, my advice would be to soften up the bed. Or at least offer softer models.

Too soft for me


First One Great, Second Hard as a Rock

We purchased a queen size Casper and enjoyed it very much. We decided to move up to a king size, and Casper allowed us to switch out with just the difference in cost, but it would take away the 100 day guarantee. The new mattress came out of the box hard as a rock. We have now had this one for several months, and kept hoping that it would soften over time, but it hasn’t at all. Both of us are having aches and pains we’ve never had before, and are at the point of having to purchase another mattress to be able to get a decent night’s sleep.

Kills your back

So I got this mattress for the amazing price.. well you get what you pay for. I should have returned it before 90 days and got my money back but I kept thinking I was still adjusting to it. Not the case, after sleeping on one for a year I can tell you it's horribly firm and I wake up after sleeping 7 hours with back pain every day. Forget sleeping in because after 8 hours the pain becomes unbearable. I have no back issues but this thing tears up my back every night. Now after wasting that money I'm saving up for a real mattress..


When your spouse moves out of bed, you do not feel anything

Don't let convenience of online delivery, marketing and star ratings fool you

I had my Casper for more than a year now and I should say I'm very disappointed in it. This thing doesn't breathe. I have been sleeping on it for about a year now and I have to say compare to my IKEA spring mattress it has not offered much extra comfort instead it has brought constant night sweat to my life. Changing sheets, duvet and duvet covers haven't helped either. I really trusted the quality of the mattress therefore I never thought the issue I'm facing is with the mattress but now I tried a different one and feel like I've got my sleep back. Very disappointed.


There I see no "getting used to" this mattress and am very disappointed.

Never had back pain until now

Do yourself a favor and DO NOT get this mattress. I’m 29 and never had back pain in my life. I got the Casper and immediately got back and neck pain. Every single day. Worst bed on the market.

All firmness lost after 8 Months

After a satisfied first 3-4 months, at less than a year I'm now an unhappy customer. I'm 180 lbs and my Casper mattress now has a giant soft spot right down the center. It no longer provides any support and is not comfortable to sleep on. This is not as advertised and I'm really unhappy about it. I certainly won't be buying a Casper ever again!

Casper is too firm

The Casper mattress while it seems unique and the new cool thing. It doesn’t deliver on comfort. Woke up 7 days in a row with my back and shoulders hurting. My wife had the same experience.

A cloud of bricks

This has to be the most uncomfortable mattress I have ever slept on. I with pain in my hip, back, and legs. As much as I wanted to like this mattress I just could not. It’s very stiff and caused me to toss all night long. Will be scheduling a return.

hard as a rock…

hard, slept about 3 fitful hours, woke up with a screaming headache. I am returning this bed. Its horrible.

First it smells, aired it out for 2 days and still smells like chemicals

First it smells, aired it out for 2 days and still smells like chemicals. So far it makes me lower back hurt when I sleep flat. Have to try and stay on side but I move a lot at night

I expected to have a pleasant sleep experience but i am disappointed so far

I honestly expected a soft and foaming mattress. But i am sleeping in a hard and uncomfortable one. I would like to try it for 1 or two weeks more to see if i adjust to it. I am surprised because as far i remember when i started to consider the chance to purchase Casper months ago, in the website it had thi feature where you answer some questions to determine how soft or solid you mattress should be according to your comfort. This time i didn’t have this option. Well, let’s see!

Don't Waste your Money

The Casper is honestly the most uncomfortable bed I have ever slept on. My husband both have issues with back pain, but the Casper made mine worse almost immediately. I would often sleep on the couch or in my daughters trundle it was so bad. My husband liked it for the first 2 years, but now he too is experiencing back and shoulder pain from sleeping on this mattress. We are both side sleepers. It is really not comfortable at all if you're a side sleeper. And the support seemed to brake down when sleeping on my back (which I had no choice but to do due to how painful side sleeping was on it) after a few years. Don't waste your money. Invest in something more durable and comfortable.

Started to Cripple Me

I bought a Casper mattress about 4 weeks ago. I had been dealing with neck problems, that were starting to make good progress with the chiropractor. Unfortunately once I got the mattress, and after a few weeks of it breaking in, it felt like being in quick sand to me. It started to weaken my neck that much more, and now I feel like I have a bobble head; Started causing a lot of pain in my back, shoulder blades, as well as lower back and hips. Literally for me the ground would be more comfortable. I realize not everyone is built the same, so I do understand that. But this has taken all of my progress that I was making, and making me feel worse than I did before all my chiropractic work began. And now with six more months suggested for it as well. Now to figure out how to get this where I can actually return it; My suggestion to anyone who wants a new mattress, for any reason... Test them out in person, and see what they were like from others after they are broken in if they are a foam type mattress. I found a non foam mattress at a furniture store that was comfortable; Now to stick it out on the couch until it arrives.

Awful Experience

My entire experience with Casper is best described as miserable. I ordered the mattress and it arrived in a speedy 3 days. My wife and I used it for about a week and woke up nearly every morning with excruciating back pain. I emailed Casper support to start a return process. The same day I get an email from a representative who said she spoke on the phone with me (not true and a little weird, but ok) and sent me a list of questions that I then filled out the same day. I also included a charitable organization in my area that would accept mattress donations. Four days later, I still haven’t received a response and I email them back. No reply. Two days later, I call them and they say I’m still within the 5-7 day time window to get a response. Nine days after that call, still no reply. I call them and they mention the representative who first emailed me was on vacation, hence the delay. They initiate the return and schedule a pickup with a junk pickup service the next day. After helping the serviceman load the mattress in his trailer, he tells me I should receive a receipt in less than five minutes. I never receive one. After several hours, I make yet another phone call to make sure I get the receipt so I can get my refund from Casper. Forget the fact that Casper could have easily transferred my return to another rep who was not on vacation, but they also used a junk pickup service after I explicitly provided them a charity they could have donated the like-new mattress to. It appears they couldn’t care less about the environment because it’s very likely this mattress ended up in a landfill along with my trust in Casper and the whole bed-in-a-box movement. My advice? Go to a mattress store and try out mattresses there. Think twice about buying from Casper or any bed-in-a-box with rave reviews that are, according to some reliable sources, paid reviews. And fun fact: Casper doesn’t allow users to leave reviews on their business Facebook page, so this review is going everywhere else.


I purchased an adjustable Casper bed frame which was assembled via "White Glove" delivery and left in my home despite the fact that the fabric base had mutiple tears. I bought the Wave mattress which was recommended with the base specifically because I have back issues and I wanted the benefit of the zero gravity position. Unfortunately, the mattress is too thick and does not bend with the base. It's okay but I still awaken with sciatic pain and it definitely is not worth the money. Besides the customer service is awful.

Poor delivery and customer service

I needed a mattress and was looking for a good, solid option that could be delivered in a timely manner. I ordered something on another site--but learned that the mattress would take 14 business days to arrive!--too long. So I went over to Casper and saw that mattresses arrive between 5-7 business days after order. Could this be true? I chatted with someone just to be sure, and was told yes. GREAT! I immediately cancelled the other ordered and ordered a mattress, box spring, and bed frame from Casper, comforted by the knowledge that the delivery of my order was imminent. The bed frame arrived in five business days. Great! The box spring arrived in seven business days. Great! The mattress? The day before the mattress was promised to arrive (seven business after my order) I was told I could expect the mattress a full week AFTER what I was told. 5-7 business days? The expectation set on their website and confirmed by their employee? A total lie. And, to top it all off, I was given less that 24 hours notice that the mattress would NOT be arriving when promised. I called Casper. Surely they would find a way to make this right. I knew there was likely nothing they could do to get me my mattress--I would have to cancel the order and find another mattress that could be delivered IMMEDIATELY--but I figured they would try to make up for the fact that they put me in the stressful situation of scrambling to find a mattress store that could do same-day delivery. A discount on my order, maybe a discount on future orders... something. NOPE! I talked to three people at Casper, including a supervisor, who politely told me that the difficult situation they'd put me in was none of their concern, they didn't care. They canceled the order, callous to the pain they caused by their communication mistake and their failure to communicate their delay. I'm very disappointed in Casper. If Casper isn't able to take responsibility in fixing their mistakes, I wonder what other ways they're failing to maintain integrity.

Frequently Asked Questions About Casper

Is Casper a good mattress?

Most customers have good things to say about their Casper mattress, but there are a few caveats, like higher prices than online competitors and feeling that the mattress was not supportive enough for some sleepers.

Do you need a box spring with a Casper mattress?

Casper mattresses will do best on a solid foundation with slats that are close together. Unlike a box spring that has some elasticity, a solid foundation will facilitate more support.

How long does a Casper mattress last?

While Casper mattresses are designed to last 10 years, the real longevity may be somewhat different. Overall, all-foam mattresses last 7 years for average sized sleepers. Because some customers report a lack of support with Casper mattresses, they may not last as long for some.

Is Casper Mattress toxic?

Casper mattresses use CertiPUR-US® approved foams, which is a low VOC (volatile organic compound) standard. Also, they are made without ozone depleters, PBDE flame retardants, mercury, lead and other heavy metals, formaldehyde, and phthalates regulated by the Consumer Product Safety Commission. Those with chemical sensitivities may require those with more rigorous certification.

What is the best Casper mattress?

The original Casper mattress is by far the most popular due to its entry level price. The hybrid version has better reviews for the support, while the Nova is rated well for soft-loving side sleepers.

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