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Brooklyn Bedding is a quality-focused mattress maker with multiple mattress types and firmness options. They make all of their mattresses end to end in their own factory, passing on more price value to customers. Also, read about their specialty brands: ultra-firm Plank Mattress, plus-size friendly Titan Mattress, customizable Rubix Mattress, latex Bloom Mattress, eco-friendly Ecosleep, and cooling Propel Sleep.
Urban Mattress is both a retailer and a brand of mattress. They were founded in Boulder, CO in 2008 with only one store and have grown to 14 stores in over 12 cities across the US. Their retail operation carries other mattress brands such as Vispring (the luxury British bedding brand) and Tempur-pedic, along with their own brand Urban Mattress and Urban Naturals. They are also active in social responsibility, donating to local charities in each of their locations. They have a budget line of Urban Mattress bedding focusing on both memory foam and hybrid bedding with a mid-price point to fit any budget.
Based on our aggregated reviews and our scoring method, we recommend Brooklyn Bedding in this match up!
See Our Full Review of Brooklyn Bedding
Brooklyn Bedding: 9.5/10
Brooklyn Bedding: 9.4/10
Brooklyn Bedding: 9.5/10
No Back Pain:
Brooklyn Bedding: 9.5/10
Brooklyn Bedding: $499-$2899
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Having excellent ratings from sleepers is an important factor for shoppers. These mattresses get higher marks from customers than many other competitors, which should provide a good foundation for exploring more. Learn more to see if these mattresses will work for your body!
These mattresses are quite supportive. Customers report that their hips and shoulders are cradled while their spines are properly aligned.
These mattresses also keep things competitive in regards to edge support, which is how a mattress does keeping its firmness from its core to along its sides. For folks that like to dangle their feet over the edge of their mattress, these mattresses will support you well enough.
Bowling Ball & Density Tests
Setting a bowling ball on your mattress is a good indicator of firmness, and it can also provide information on how the mattress firmness changes throughout the mattress. Therefore, it can show if there is even resistance or if some areas sag. Based on this, these mattresses are offer good and even support for the backs of sleepers.
In terms of durability, these mattresses are quite competitive versus the competition. For buyers, finding a mattress that offers good durability can mean years of extra sleep. while one that breaks down quickly can be a hole in your pocket. These mattresse will last between 7 - 12 years for most sleepers, which is aligned with good contemporary mattresses. Those folks that weight more than average or use their mattresses more than once a day may experience slight decreases in longevity.
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Customer satisfaction is not always easy to figure out with brands doing lots of work to have superb online reputations. That said, these mattresses get good marks from customers overall. However, there were some complaints from sleepers that didn't feel as comfortable. so keep reading below to check your body type with the specifications of this mattress!
Mattresses that are supportive are important to everyone. Independent of your firmness preference, a bed that gives you a healthy spine is what we're all looking for. These mattresses do well with support over much of the competition.
Many folks looking for a new mattress mention edge support as a top request. These mattresses have a good amount of edge support, which means there is comfortable resistance on the sides of the mattress giving more sleeping area.
Bowling Ball & Density Tests
The bowling ball test is a fun test to measure the firmness of the mattress and it does a good job measuring even support throughout the surface layers. These mattresses offer good evenness throughout the sleeping surface to help with better spine alignment.
If you have a mattress that remains comfortable for years, you could save thousands. This is a great reason for customers to find a mattress that lasts. However, any shopper reading the reviews knows there are brands that seemingly don't care about the same thing. In spite of that, shoppers can still find great products by good brands. These mattresses are highly regarded when it comes to longevity. These mattresses should do well for you unless you have a bigger build or use the mattress more than average.
Wife is sleeping well on new mattress.View More Reviews
Love a firm mattress and this one is PERFECT!!!!!
This truly is the Best Mattress Ever! I got the soft mattress for my 12 year old son, and he is in love with his new bed! He told me it feels like sleeping on a cloud. Thanks for an amazing product at a great price. You guys rock!
Very comfortable, stays cool, good thickness, super supportive, and a great price. We love it.
that we bought for our bedroom so much so that we got rid of our sealy posturepedic and bought another king for a guest bedroom, We will be doing the same for the other guest room with a queen size. Nice that they give you sheets and pillows with the purchase also.
Amazing mattress The medium firmness is more firm then expected but I rather enjoy it.
We had a great experience through the whole process. Marcell and the rest of the staff are very knowledgeable and helpful. We were very happy with our purchase!
It definitely is the #bestmattressever! I purchased the medium firm one in Queen. It does feel like it isn’t all that firm at first but after a few hours it worked out. I don’t wake up with pain in my back and hips anymore and I finally achieved the restfulness feeling I was looking for. Goodbye dingy old mattress!
I shopped around for a mattress that was non-toxic and didn't break the bank. I finally decided on Brooklyn Bedding. I love my mattress! I'm a side sleeper and I chose the medium firmness level. The ordering process was easy and the mattress was delivered quickly. One thing I will note is that the mattress did have an odor which dissipated in about 10 days. I recommend it!
I spent a long time looking for a new mattress and decided on Brooklyn Bedding and I am grad I did. Customer Service replied very quickly to answer all my questions. I decided on med/firm and it is a little firmer then I thought, but it has been only 3 weeks so I feel it is getting softer.The quality of the mattress is excellent for the price and feels great. My wife and I are sleeping a lot better now then we slept on our old spring mattress. We don't get that 'stuck in the bed feeling', you sink in but not to much so it's very easy to move around. We definitely enjoy sleeping on this bed so far. They use new foam layers now not latex so hopefully it holds up.Thanks Brooklyn Bed for a great mattress.
Very comfortable mattress. Skeptic about buying online but glad I did.
Great pricing- a good deal with free pillows and sheets. Fast delivery! Happy to see Brooklyn Bedding here in Phoenix. Support a local business and choose Brooklyn Bedding!
I love the mattress so far, no complaints.
Great product and great customer service. Truly a satisfying experience! I haven't had any back pain as a side sleeper on bb mattress for a month now. Thanks so much.
Seriously I don’t know how I slept on anything before this!!!! Thank you so much!
Excellent in every way.
Awesome mattress! I bought a king with medium firmness and it is absolutely perfect. I also got 2 shredded foam pillows and sheets. The pillows are really comfortable, not too firm and not too flat. My package arrived faster than expected and was easy to set up.
This item was never received
My wife & I are replacing a 10+ year old King Koil that has served us well, but is probably past it's useful life. And as we get older, a softer mattress seemed appealing. Seems the hottest trend in bedding these days is the mattress in a box concept. So, thought we'd give it a try. After a month or so of online research, I was amazed at all the new companies pushing these. They all seem to have good reviews, and the independent review sites also seem favorable to them. Where to start? First elimination was beds that did not offer different levels of firmness....took about half the field out right away. from there, I researched the company's themselves, to get a feel for them. Brooklyn took the lead by virtue of their time in the business, and the fact they are also the mfg'r, apparently making beds for other sellers. The price was also a factor, and Brooklyn was strong here too, along with the solid warranty. (To be fair, all the brands seems to back their beds very well.) Based on all this, we decided to try Brooklyn, with the King/Soft model. We went with soft based on other reviews indicating actual feel was firmer than the name might imply. Wife & I are also not large people, and wanted a softer feel. Order was placed, and the bed arrived about 5 days later. This is our first venture into non-traditional (coil) bedding, so we were a bit apprehensive at the sight of this rolled up thing we pulled out of the box (also got the pillows & sheet set, more on those later) We pushed it up the stairs, placed it on our old foundation (King Koil box spring from the old mattress), and began cutting plastic. Once it was free, we positioned it somewhat properly, and stood back & watched. Within minutes, it looked like a bed! Crazy! Overall quality of the inflated mattress was very nice, appeared to be well made. The handles on the side are handy for final positioning. We put on the included sheets, which were also of good quality, and covered the pillows, which are crazy heavy, btw. This was all in the middle of the day, so we figured on letting it completely fill with air through the rest of the day, so it would be ready to sleep on that night. So, how was it? I resisted writing a review the next morning, as I woke up quite thrilled with the experience. I think it truly was one of the best nights of sleep ever! The combination of softness & support is nearly perfect for us. Feels amazing as the soft top layer sinks in, and the underlying support takes hold. Feels very luxurious. Motion transfer is somewhere between spring & memory foam (our son has a memory foam), we found to be just fine. The new Titan foam does indeed sleep very cool, I think even more so than our old spring mattress. So, it's been almost 2 weeks now, and we both love the new mattress. We are 110% happy. The jury is still out on the pillows....they may just be a tad to "fat", but are otherwise very supportive, and also sleep cool. I may try to remove some stuffing, see if that helps. Otherwise, this is just an awesome bed, especially at the price point it is offered. Longevity is also a bit of an unknown, since this is a new material....hopefully it be comfortable for it's 10 year warranty. Since this is the only (foam) brand we've tried, can't really compare to anything else. But we can whole-heatedly recommend Brooklyn if you are considering a foam bed. For us, it is indeed the Bestmattressever!
We bought two twin xl #bestmattressever's in firm for adjustable bases for my husband and I about 18mos ago. We had a sick dog so I never started sleeping on mine until July of 2017 because I was sleeping downstairs on a futon for the dog. After our dog passed, I started sleeping on the new Brooklyn Bedding mattress and was have terrible lower back pain. We suspected I didn't weigh enough for a firm mattress. I gave BB a call and explained what was going on and they suggested the soft or medium mattress based on my weight, height, and the fact I was a side/back sleeper. I was well outside their 120 return policy but they told me they would give me a % off a new soft or medium mattress! They are excellent to their customers!! I got a new soft mattress today and I have to say it is perfect!!!! I couldn't be happier and will forever be a Brooklyn Bedding customer because they care about their customers!
The best sleep I've ever had. I remember my first night. I was nervous. Opened the wrapper. Got the covers on and slid in. I barely remembered what happened next cus I slept so hard and deep that I almost called in the next day to sleep some more. The pillows are glorious. The sheets are so soft. I feel so supported by the mattress. Wish I would have made the purchase sooner.
So far, so good - very comfortable mattress!
The best night sleep I have ever had. Medium is perfect for me a side sleeper and my husband a stomach sleeper. I love the way you don’t fully sink in to the bed. It has a good bounce back to it!! Love love love this bed!
This bed is AMAZING!!!!
Fantastic mattress! I purchased a queen soft, because i am a side sleeper and need better comfiness. Received in about 4 days from purchase date which was great. There was only a little smell with it but by the end of the day it was subtle enough to sleep in. It truly unrolls and inhales air QUICKLY! so fun to watch =) This mattress is about 80lbs+ i am guessing, so for my 5'2" frame its a bear to move to the bedroom to set up. I LOVE plushness in my mattress so the feeling foam was not quite what i was originally hoping for but i think its great now (coming from a spring mattress). In spite of all that I still think I am going to go find a plush mattress topper to give it a little more of that amazing i-am-sleeping-on-a-cloud feeling. //side note, i received a deal on my mattress that included pillows and microfiber sheets. the pillows were WAY too firm so i took out some of the stuffing and its better. The sheets are not as incredible as they made it sound- not as cooling for sure- but they are decently comfortable, they are my back up pair now. Dont expect egyptian cotton but they are nice!
We have had the mattress about 3 weeks. We ordered the firm. Reason being, all beds soften up after about a month or 6 weeks and end up too soft. We wanted back support and we got it. The bed is very firm but is already softening up to perfect. Firm but there is still a comfort layer. We have tried other online companies and this is our favorite so far.
One of the best decisions I ever made !
Bed is great, still only a month old, but love it.
A guest who has this same mattress at home, was the first to sleep on this. She gives it 5 stars
Extremely comfortable. Back feels great
It is the first time in a long time we have not tossed and turned. We are certainly starting to feel a good nights rest.
Its definately firm. I'll give it 30 days, then decide how i like it. It does sleep cool & edge support is good
So far everyone that have slept on it in the guest room have liked it.
Wonderful bedding, price and service! Recommending to my family & friends.
Love this bed
love this mattress! both my wife and i prefer firm. This fits the bill perfectly. been almost 3 months now and we still do not have a furrow forming which is a good sign. I spent about a week trolling the internet finding out as much as i could about mattresses and checking reviews etc. And this is the one i ended up with. As an aside, we just went on vacation recently for 10 days - half way through we were both wishing we were home again just to get a good nights sleep!
Love it, shipped fast and straight up to my apartment and unwrapped and in position nn in less than 5 min. Very comfortable .
Have had it less than a month; but, so far so good. I'm sleeping well on it.
Liked what I felt in the store, but it feels a little less magical at home. However, I can't complain much because it still really beats my old crappy Serta.View More Reviews
Unlike many mattress stores that I have been in, this experience was far from pushy -- and I had a lower budget, but experienced great service and a good overall experience. In the end, selected one of their urban mattresses and am very pleased with the feel of the bed. Good stuff!
Just bought from the Berkeley branch and it was such a great experience. Todd was amazingly helpful, but not pushy at all. He just wanted to direct me in the right direction and in the end, I got an Urban Mattress that I just love. Couldn't be happier.
I had a great customer service experience when I went into Urban Mattress -- not pushy at all and I felt like I got the right bed when I left. Unfortunately, the bed isn't as comfortable as I first thought it was. It is a bit hard in the cold weather and I sometimes wake up with back pain. Still going to see if it gets better, but waiting to see.
Just bought an Urban Naturals mattress. I was really excited about the idea of it being all natural after some of things I read online about VOCs. Overall, it feels like a great mattress and I really don't mind that I paid more than a Casper for it being natural and not hurting my baby and me.
Great experience in the store and great experience when I got the mattress. The delivery folks were really friendly and the mattress ended up being the perfect thing for my back pain. I couldn't be happier.
Had a good experience in the store, but afterwards didn't get my mattress for over 3 weeks. There was a lot of back and forth, and I finally got it, but there wasn't good communication during that process and the company should try to get better at this piece of their customer experience. Overall, bed is okay.
I feel like I might have overpaid a little bit. I didn't do a lot of research because my friends told me about Urban Mattress. After I bought the Urban Naturals model, I looked online at similar mattresses and think that it may have been a little bit on the expensive side. Not a complainer, but should have looked at what was out there before I shopped.
Got my mattress from the Berkeley store and it was a great experience. Todd was amazing, not pushy, but helped me find what I needed. After that, I feel like I am actually sleeping better and living better as a consequence. Great stuff!
Bought Dunlopillo Harbor Lux Queen in June. By August, both sides sloped outward and there was a ridge down the middle. For $1,200, you would think it would have been a good quality mattress. It wasn't.
Won't be shopping here ever again.
Update: Amazing customer service! Got a message from Nathaniel, the owner. He said it sounded like a warranty issue. He offered to exchange my mattress, including exchanging it for a more expensive mattress, at NO ADDITIONAL EXPENSE. I picked another mattress I liked, and it will be exchanged next week. I was not even charged for delivery. Will be sending my daughter here to buy a mattress next week.
Won't be shopping for a mattress any place but URBAN MATTRESS.
I have only had one other mattress shopping experience, and it was DREADFUL (MattressLand, Springfield VA), so I don't have a very large basis for comparison. But, I DID end up buying a mattress here, so I am giving it a thumbs up. The staff was nice and not pushy at all. Answered our questions and provided a little guidance, and helped us find a great mattress. They provide free delivery to my house, free removal of the old mattress, and/or will help you to move the old mattress to a guest bedroom (or wherever).
Bonus: Urban Mattress donates 2% of the purchase price to a charity of your choosing (you can select one of four). I thought that was a really nice touch.
What a great experience! Our first day of shopping for our teen son's new bed set. We are not impulse buyers and very rarely make a purchase at our first stop. Josh made this an easy and painless process! Prices were comparable to other places and included a warranty and trial period. Thank you Urban Mattress!
Best experience I've ever had buying a mattress! Ethan at the Denver location was incredibly helpful for my husband and I when we decided to upgrade to a king bed. They encourage you to really lay on the mattresses and even turn on relaxing music for a full experience. They don't push certain beds on you and do not seem to be working on commission. Additionally, Ethan honored a sale price that we talked about even after the sale was over. Overall an incredible experience in terms of customer service, and the bed we're getting is the most comfortable I've ever slept on!
A Company with Heart I learned a lot about Urban Mattress Denver on a recent visit. The people at this company are doing some really great things outside of the sales floor. For instance, they support a program that helps convicted felons find work. This reduces recidivism and adds to the overall health of the economy. Plus, it's just a good thing to do for folks who may be looking for a second chance in life. There are some really wonderful mattresses at Urban Mattress Denver. I was really impressed with the upscale ones made by Vispring. Ethan, the owner, told me that The "VI" in Vispring stands for the Roman numeral 6. It represents the six turns to each coil. That makes a difference, believe me. You should try one out. This is a really great store with even better people. Sleep well!
The guys took time to ensure we picked the right mattress and they also have some pretty awesome financing options. Highly recommended for anyone that is in the market for a new mattress or Tempur-Pedic Thanks again!
Great experience! I was a little wary about buying a mattress - it had been a while and you hear stories about mattress salesman, but Urban Mattress totally went above and beyond expectations! We walked in, were greeted by two friendly, easy going salesmen, offered a beer(!) and then Ethan, the owner, listened to us. He guided us to a mattress that, immediately, felt right, but showed us a handful of others just to compare. He knew exactly what we were looking for and made the whole process smooth and easy. The price was competitive with what we had been looking at online at another place, and he threw in a mattress protector for free (a win-win for them since they have a 90 day return policy). They stock locally made mattresses with 15 year warranties. They also support local schools and non-profits and all-around nice people. Highly recommend!
This was my first ever dealing with a mattress store, but this will not be the last. Any future business that I have will be done with Urban Mattress. My situation was slightly odd but Ethan made everything a breeze. He was extremely knowledgeable about the type of mattress that I needed, and even set it up to be delivered to my new apartment. The delivery itself went so smoothly and the movers were courteous and quick! Overall this has definitely been a 5-star experience and I can't recommend these guys/gals enough! Thank you Ethan and thank you Urban mattress!
Don't know where to start, but I simply can't say enough good things about my experience shopping at Urban Mattress...I just moved from Chicago, and making a long drive plus moving heavy things left my body completely shot. With my other shopping options, I was going to have to be without a bed for a few more WEEKS. I'd gotten a quote from UM a few weeks before I got here, so I decided to follow up with them- Ethan, specifically- and he not only honored the original price he gave me, but made sure I had my bed within 48 hours. He was an absolute delight, and this bed is a dream (see what i did there?!). Don't bother with other options- this is the way to go. THANK YOU for a wonderful experience!
I went to this place because of the great reviews and quickly learned that this place was nothing like others described except for the ones that show they got lack of service as well I walked in to buy a mattress the owner actually came up to help me I was there maybe six minutes trying out a couple beds with another customer walked in and he walked away after helping her he did some work on his computer I was confused as to why he stepped away maybe was because I had too many questions concerning the way the beds were made and the quality of the material. I thought those are common questions and fair to ask especially learning that buying a bed is no easy task. During that time I also noticed a shift in his attitude which was sort of alarming being that he bragged about the beds he has that he designed and created except for the ones that are over $10,000 when I walked over that section and at that time he decided to come back over and talk to me (I tried this on purpose to see what he would do) It was clear as soon as I did this what kind of person he was. He doesn't really have patience for someone buying his lower end beds which makes no sense to me he should just open up an all high-end bed store. I went elsewhere and bought a great bed and a much better deal than what I think much better quality from all of my research and visiting various other stores
This was an enjoyable experience. Large selection, fair prices, nice people to deal with. They lived up to their word and delivered as promised. My wife loves the mattress. We feel good to recommend.
Looking reviews, this place looks like quite the mixed bag. And while I cannot speak to the full shopping experience, I can speak my visit to their Colorado Blvd store. While I feel we were steered towards the extremely expensive mattresses, I can not think of a sales experience that didn't start by showing me the top of the line so I could "compare" property. That is sales, and I have learned to accept it. After learning why a mattress can cost more than my car, we spoke with a gentleman named Ethan who I believe is one of the owners. He was very knowledgeable, and also told us about what they are doing for charity in the Denver area. They specifically contract with a group that works with recently released convicts so that these who are entering the workforce with a large black mark on their CV an get work and d all for both themselves and an employer. Also a portion (I believe we were told 2%) of the sale is donated to local charities. And if you of not are for the charities they normally donate towards, you can request they donate it to the local charity of your choice. That is pretty awesome! Anyway, the only reason I would not purchase a mattress from Urban Mattress is that I have a family member in the industry and I know that Thanksgiving would be horribly awkward for the remainder of my years if I were to by a mattress from else. Granted if Ethan could get me g killer deal, I might be willing to live with some extra awkward with my stuffing.
I have had the mattress for 2 years and it is still just as comfy now as the day I got it. Got a bed stand for it a couple weeks ago for it. Easy set up. Great customer service, good prices.
Who knew trying mattresses could be so enjoyable? My fiancée and I went to three different mattress stores to try mattresses, and not only was the experience here so much better, but the beds were too. Johnny and Ethan helped us out with our purchase, and they did a great job. They tried to keep us in our price range, and left us alone to try things out, while at the same time answering all our questions. Also, stellar drinks.
We just had an amazing team deliver a HEAVY king mattress up our very old staircase. Urban Mattress has been an awesome team to work with, from the service in the store to the quick and professional delivery.
My husband and I were both waking up with back pain so we went in "just to look" but were so blown away by the quality and price we left with a brand new adjustable king bed. The bed was delivered the next morning and the crew even moved the existing bed into our guest room for us. The shopping experience was not just easy but enjoyable! Thanks UM!
Great customer service and a great mattress is what you get at Urban Mattress Boulder. I worked with Ken and got a knowledgeable sales associate. I initially got a mattress that was too firm and Eric was terrific about exchanging it for a different model. No extra cost to deliver to Nederland (twice!) and the guys were on time, quick and professional. I ran the mattress store gantlet doing research before buying, visiting 9-10 places. I found UMB was the most customer friendly of the group. After having back pain for a year, I finally bit the bullet and invested in my sleep quality with new mattress. Their product is more expensive but of much better quality and ultimately the 15 year no sag warranty sold me. After a month sleeping on it, I am extremely happy with this purchase and my buying experience. I will be buying from them again for our guest room. I highly recommend Ken and Eric over at Urban Mattress Boulder.
If you are looking for a mattress that is something out of the ordinary or have very special requirements, this is the place. It's family owned and run and the family member I worked with was incredibly knowledgeable and helpful. No high pressure but was happy to spend time with me and write up a proposal even though I was not ready to buy immediately. These are high cost mattresses but worth it, given that they include a lot of natural components, not just the mass produced trend of the year. They even called me in advance of a special sale recently to let me know the savings on my choice. It's wonderful that they don't upsell by package pricing like a lot of the chains. You can actually get "just" a mattress if that's what you want and need. We had recently already changed our base and want to assess that before changing another aspect. I will be back when I am ready to make the purchase of this model or the more expensive one I am still considering as there are pro and cons of each and a higher end product I have had in the past.
We needed a mattress four our son who just moved to town. Urban Mattress was the perfect choice! Eric was super friendly and helpful, guiding us to the perfect mattress. Delivery was free- and we had the mattress the next day. This is definitely the place to go for a quality product and excellent customer service!
Great experience for a great quality mattress. Confident sales team. No nonsense. In and out in 20 minutes. Mattress delivered 3 hrs later. Easy. Thank you!!
Best mattress store and customer service! Billy, Eric, Alexa and Ken were all so helpful and experts at helping us find the right mattress. We thought we found the perfect mattress and it turns out it was too firm for us. They exchanged it for the true perfect mattress after lots of visits and conversation about what we wanted in a mattress. We love it! We truly apprciated how friendly, caring and knowledgable they all were.
Superb service. Have never slept better, and don't want to get out of bed in the morning!! They were even willing to give me a temporary brand new mattress until the swell fancier one I bought was custom made. Everyone I came in contact with were wonderful and helpful. Delivery guys were clean cut, thoughtful, on time, reliable, nice, well trained, and as a bonus, delightfully funny.. overall shopping at Urban Mattress was dynamite experience. Highest recommendations,, I will never shop any other mattress company in Boulder..
I spent 6 months gearing up to buy a mattress because it's a major investment! I couldn't be happier to have gone with Urban Mattress. I originally purchased a firm mattress that ended up not being the right fit for my husband and I. The guys at Urban Mattress made the exchange easy, guilt-free, and super convenient. They GENUINELY care about getting you the perfect fit. Not to mention, the quality of their products is unparalleled. Without question, I will be telling everyone to go here to find their next mattress.
Excellent service, excellent knowledge, and we feel like we made an excellent purchase! Really very happy with our experience today and will be back for our next mattresses!
I highly recommend this mattress store. Very knowledgeable staff - the owner has been working with mattresses for almost 40 years. They have incredible quality mattresses at a very reasonable price, and are not a chain store. 10 year warranty. I found the owner extremely trustworthy, I think the whole transaction took 15 minutes because I told him exactly what I wanted and the price range, and he took me to the exact bed that I needed. That kind of service requires a certain kind of knowledge, intuition, and artistry that can't be found in sales people that have been in the industry for five months and work on commission. Plus the mattress will end up in my house for free within 24 hours. Honestly how could you ask for more.
Needed a mattress for my son's new big boy bed. These guys were awesome! I really appreciated that the sales guy was not pushy and he made delivery arrangements so quick and easy. I made a mistake to order the wrong size mattress and he took care of it without any problems. Great service, awesome mattress! The transition from crib to bed was so easy! I think the super comfy mattress helped. Thank you!
Very nice mattress store with high end choices. They have mattresses that cost 20 K plus made of horse hair and fine stuff.. :) really seriously. I just had to pick up a metal frame for my very plain but comfortable king size bed and found out a lot about many amazing mattresses. The gent was very nice who I talked too but I can never see spending 20 k on a mattress. Seems silly.
In the middle of a mattress emergency purchase they were calm, didn't take advantage of the "had to have" situation, the mattress was on time with tons of very helpful options and communication prior too. We were on the 4th floor, no elevator and not a single "look" or complaint, just wonderful! Oh, and the mattress is probably the best we have EVER had!!
We bought a queen sized mattress here today and had a very good experience. All salespeople were friendly and helpful. They weren't pushy, they gave us a few options and then left us to decide. We chose a mattress that was comparable to others we had seen in town and about $100 less than what other places were offering. The ambience was also nice--there's a water feature, fresh coffee, and nice lighting. It made me feel like taking a nap, which might be the point! I would definitely buy from them again! Oh, and free delivery is a nice touch!
FANTASTIC! Don't buy a mattress anywhere else. Service is great and the mattress is amazingly comfortable. The salesperson was extremely patient as we tried out a TON of mattresses and then referred us to the owner for a recommendation when we were couldn't make up our minds. Once we explained our dilemma (differences in softness requirements) he actually recommended a much less expensive option than we were originally considering - and we're both very happy with it. Slight delay in delivery (hour or so) due to confusion with the address but they called immediately upon realizing the number had been written down incorrectly and followed up with me twice. I'll never go elsewhere for a mattress!
Very positive experience from the moment we walked through the door until mattress and accessories were delivered.