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Boyd Sleep started exclusively as a water bed business, but over the years has grown to include airbeds, memory foam, latex, and hybrid mattresses. Their most popular are their water beds and Night Air mattresses. Most folks like their products, but some had issues with durability.
Serta iComfort has been a favorite mattress of mattress big-box stores and traditional marketers for years. But is it worth the hype? This mattress combines both memory foam and mini innerspring coils.
Based on our aggregated reviews and our scoring method, we recommend Boyd in this match up!
Some customers felt very comfortable with their new mattress, but others couldn't get comfy. Even though some folks appreciate these mattresses, they have lower customer satisfaction that average overall. Research on below for more specifics on whether this mattress will work for you.
These mattresses aren't ideal for everyone in terms of their support. Though there are some that prefer the feel of these mattresses, others have had issues with alignment long term. If this brand is on your short list, make sure to read more about it before purchasing.
Edge support is essential to those that like to lay close to the edge of the mattress. Others don't mind a slight dip on the side when they sit on the edge. These mattresses are not as supportive overall, so if edge support is very important to you make sure to do some additional research.
Finding a highly durable mattress is great, and when we instead buy a mattress that causes us discomfort after only a year, we feel cheated. However, it is much more difficult to find a durable mattress nowadays than in years past. With more types of products than ever before, some brands aren't investing as much in quality. With these mattresses, some reviewers had problems with longevity Not every customer experiences durability problems, but do some extra reading to make sure that your choice works for your body.
There is some negative input from sleepers about these mattresses. Some sleepers are happy with the feel, but others have had issues. One of these may work for you, but it makes it difficult to figure out. Look on below to see if one of these may work for you.
These mattresses have above average ratings for support, which is ideal when you're looking for a mattress to cradle your hips and shoulders. However, there are some that have mentioned support and feel issues, so do some extra research to ensure that your choice works with your body.
Edge support is the measure of how well the mattress supports weight on the sides. These mattresses offer good supportiveness for most, but some that are heavier may experience some softness.
These mattresses may not provide the kind of durability that you'd hope. Some sleepers describe issues with durability and comfort over a shorter than average timeline. If you are have a larger body type and are looking for something with lasting support, one of these mattresses may provide initial comfort, but do a last check on the mattress specifications and return policies before purchasing.
Half the vertebrae in my back have been compromised to some extent. I've had surgery on my low back and on my neck and I am in constant pain. I had memory foam mattress that worked well for about five years then it no longer worked. I would awaken in terrible pain so I decided to try the night air mattress. There was a short learning curve to find the correct setting for me, once I found it my pain was greatly reduced. I'm very satisfied with the mattress so far. The mattress was easy to assemble after watching the video on you tube.View More Reviews
Unfortunately this bed was not for us. Both my husband and I experienced serious back and neck pain from our trial of the boyd night air. No matter which setting we tried it was a terrible night sleep. The air chamber felt like sleeping on a bag and when you moved the air would shift around to a different location almost like a waterbed feeling. We had tried a sleep number in the store and in hindsight maybe we should have ordered an air bed with a lot more padding but we were so disappointed with our experience and in pain we weren't willing to risk another try. To the company's credit, they were amazing and tried their very best to please us. I hate it didn't work out for us because they were awesome to work with and honored their guarantee. The return was easy easy. The materials were quality made. I guess I would recommend if you are considering this bed I would suggest buying the six chamber with ample foam or padding.
My husband and I tried out all sorts of mattresses before finally settling on this one. After reading Consumer Reports we decided we didn't need a lot of extra padding (after all, you can easily add that if you want it) and bought this. He likes his sleep surface firm, I like mine soft so it really works. Great price on this especially compared to other companies.
I have been sleeping on blow up air mattress for about a year and it finally gave out. When I looked online for a new air mattress I started seeing air beds. I found out they are not the same thing and decided to use my tax refund and get a real bed. Some people might say because this bed is the cheapest it is no frills, but I think it is perfect. I set it up all by myself with no problems.
I fractured my lower back years ago and have always struggled to find a comfortable mattress. Finally tried this bed and it is amazing. I have been sleeping on it for over a year now and have no complaints. I adjust it depending on how my back is feeling and I finally able to wake up and get out of bed without pain or stiffness. I highly recommend this bed!
This is definitely a no frills bed. But if you want something that is adjustable and will not make your wallet fly away this is pretty good alternative. We bought this for our daughter who has a hard time finding something comfortable. Only 2 chambers but she has found it adequate for her needs.
Was expecting a normal box truck, they were sending a 53" semi (no Liftgat), Called Matt in cust. service ,he said it would be corrected. Sent a 40" truck with liftgate. Our drive is 250" long capable of handling UPS and FedEx trucks, and my 32" 5th wheel. Ended up unloading 143 lb. frame and fairly heavy mattress box myself(driver slid them to end of liftgate)I'm 74 yrs old and in good shape ,but it was a chore,and I fortunately had a trailer. As we unloaded boxes in centerlane of 3 lane rd. ,it began to rain. Got the boxes in the dry ,finally. (pretty mad by that time), so I called Matt again. He was very nice again, and made an adjustment which was acceptable. In retrospect, I don't think I would choose to go through this again.Bed seems to be working properly, thank goodness. I'm sure sending a large freight truck is cheaper than sending a box truck down my driveway, but it sure was a pain in the A__.
We like our bed but the padding was very thin so got a 1 inch memory foam topper and it helps but would definitely recommend getting a upgraded mattress and spend a little more. Shipping did take forever we actually bought a upgraded model but parts were backorder and would of had to wait a few months couldn't wait that long but wish we would of
For the price, it's pretty amazing. But it really is an okay, only last a handful of years bed. Padding is minimal and we needed to replace our pump and controls twice in order to get one fully working unit. Customer service is decent-- shipping is forever slow. We actually wanted to upgrade to another version, but the hassle of returns and shipping was not worth the effort.
I'm a sucker for the cloud looking mattresses so this one caught my eye immediately. My husband was concerned that it would be too plush and we would not notice the difference with the air. There seems to be just the right amount of memory foam to be really comfortable but not so much that you can't feel the changes in the air pressure. Control is easy to use and we both enjoy it. I compared this with your six chambers but I liked the cover on this one more so.
Boyd Gel Foam Mattress lasted 5 years with a 10 year warranty, ripped right down the middle under very normal conditions on a queen size. Company has very small window of reporting any issues, their warranty is very tight (1 month) and will not work with you at all. You would think after spending $1300.00 they would at least offer some kind of pro-rated amount to help you get into another of their mattresses. Like most long warranty's they are basically worth nothing with the fine print. It is no wonder companies like Saatva are growing and thriving.
He gets the firmness he wants and I get the softness i like. Plus the lumbar setting is really comfortable for my hips
I wanted an air bed so that I could adjust it, but I didnt want a bed that I sunk into. So many beds out there have so much foam and they don't even tell you what it is. This bed is perfect. Just the right amount of foam and it has this gel stuff in it that helps me stay a little cooler at night. Wish I found this sooner.
I purchased the Ultra 6655 6-Chamber Air Bed Queen my total experience with customer service, delivery, assembly and function has been excellent. The bed was easy to setup and the adjustments for my wife and I are fantastic. We both are really enjoying this bed. Thanks and keep up the good work.
the concept is great, and my husband's half of the bed currenty works and he loves it. I love the concept and am sure I will be satisfied once I get parts and defects worked out.
good quality, easy to assemble
I bought this bed to replace a 2 year old mattress that was giving me back pains. Within a week this bed made my back pains disappear. The only reason I didn't give a five star rating is i had two issues with the bed. When I first received the bed I received a faulty air pump and 3 months after I had an air bladder start to leak. These issues were resolved very quickly and easily. Customer service was excellent so it made up for the issues. I would recommend this bed to anyone looking for an air bed.
wasn't happy with the crinkling noises every time I moved. wound up putting a one inch memory foam pad on top of the bed and that helped. still trying to adjust the bed.
We ordered a Queen size. I liked the quality of it but, it is too firm for me at any setting. We added a memory foam topper which helps.
I purchased the Ultra 6655 6-Chamber Air Bed, Split King and Adjustable Base Power Base 3 - and have been using them for about three months now. I was able to "roll" the boxes upstairs myself, and assembly was easy. We each set our own firmness and left it on auto to keep that constant firmness number. It has been great and very comfortable. I chose this model because I didn't want a lot of padding on top, since I sleep hot. I have been very comfortable with the temperature. The edges of the bed are firm enough to sit comfortably while putting on shoes, etc. We don't use the adjustable base as much as I thought I would, though I do secretly raise my partner's head a couple of inches when he is snoring and it helps. I raise both the head and foot sections when I change the sheets since it makes it easier to change the fitted twinXL sheets, by raising one mattress above the other so I can easily reach around it. However, if I did it again I probably wouldn't bother to get the adjustable base and would have gotten a regular king. (Though I do use the adjustments occasionally as mentioned) I purchased new twinXL fitted sheets for each of the two sections, but I think I could have used my existing king fitted sheet because it has deep pockets so can tolerate one side being raised while the other lays flat. Overall, we are very happy and comfortable in this bed.
This was a big step up from our normal routine of buying a pillowtop coil mattress every half a decade or so. It's hard to imagine that we made the wrong choice here though. I sleep comfortably and the quality seems superb. It was an investment that Im happy with so far and have recommended it to a close friend. Getting in while they have their deals going on definitely helps too Im sure.
My husband and I spent the better half of the last week searching for an air bed. We quickly realized there was little choice available. We went to the sleep number store and laid on their top of the line i10 (I think it is). We really liked everything about it except for the price. After researching further, I stumbled across this site and I'm glad we did. When comparing features it was apparent that they had everythign that select comfort did but at a more attractive price (not that price is everything) but they also have more chambers of adjustabllity which is nice for really getting your whole body in line. In the end we got a really nice adjustable bed for a lot less money.
Ordering was simple, shipping was fast and the set up took no time at all. We went with the Split King set as an "early Christmas gift to ourselves" as she likes to call it.
making the wife happy is what its all about right? she's very particular about how she sleeps while i can pretty much sleep on anything but being able to pick for ourselves is nice. happy wife, happy life.
Ordered the 6680 on a recommendation from a friend. So far so good. I did have to call customer service to add an adjustable base on after my initial order but Matt was helpful and extremely pleasant to work with.
Really happy with this bed. I like my side firmer than my wife so we can both adjust to how we like it. My back always hurts so i like having the separate support under my back.
If you want to be comfortable when you sleep, and have your body feel great when you wake up, then get this bed. Seriously! After hard workouts, I like that I can adjust the support differently under my lower back, so I'm less sore the next day :)
My husband and I love this bed. My husband can make his side firmer underneath his lower back, and I can make mine a bit more soft. We've both been sleeping really well so far!
Great bed. Wife and I both sleep well
Finally, I now get a good night's sleep. For years, I have had bad back problems when I get up in the morning....but not anymore. This bed is the most comfortable bed I have ever had! It was a great choice.
Purchased an iComfort-Applause II King mattress and split box spring. It was ok for the first 6 months, then support degrades after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My partner and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had Raymour & Flanigan's inspector come out used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. I've filed a BBB complaint and Consumer Affairs report. Raymour & Flanigan is no help whatsoever! I do NOT recommend either R&F nor Serta. Very bad service. The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.View More Reviews
I developed an allergy to the I-Serta foam mattress 3 to 4 weeks after the mattress was delivered. The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I am investigating zippered plastic covers to encase the I-Serta mattress to see if that helps. If the plastic cover does not work I will have thrown $1,800 down the drain. I am very disappointed with Serta.
Based on my experience the I-Serta foam mattress is not safe. There are ingredients in the foam that off-gas and are dangerous to your health and welfare.
(I swore if this mattress worked out I would write a review because online mattress reviews are so erratic.)
I did all the research and have experience with memory foam benefits, just never bought a foam mattress due to price. I settled on iSerta Savant II for comfort and price. I was concerned once I got it - that it would sleep hot (I sleep very warm) and not do much for joint pain.
It had very minor gas offing initially, but that was gone in 24 hours. The first couple nights I slept on it- it didn't feel as soft as in the store and my back was a little stiff - but my joint pain (hip) was gone and I did sleep cooler. I hung in there and purchased a Pinzon Plush Mattress Topper (Amazon) which added surface softness. After sleeping on it about 3 nights, the back stiffness was gone and I truly can report zero joint pain and a cooler sleep. I sleep noticeably cooler, not zero heat, but cooler. Slept terribly hot in my previous Sealy Oaks Reserve (8 years)) coil mattress. The iSerta mattress is soft, but supportive, like memory foam should be. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. I am a 65% side - 35% back sleeper, so if you are the same, you can feel safe considering this bed. Definitely not for stomach sleepers.
TempurPedic Cloud Lux felt even better, but was $1,700 more than iSerta and felt like a warm sleep even in the store. You really have to pay attention to your body's reaction when you test any mattress. You'd be wise to spend substantial time in the bed, even though it kinda feels awkward simulating your personal sleep positions for all the public to see - in a mattress showroom. (LOL). I have to say that my friends have had a TempurPedic for 11 years now and still love it for comfort, but report that it does sleep hot. They are not natural warm sleepers so that's OK for them.
I can't speak to longevity for this iSerta, but after a month - I am quite pleased and crossing my fingers that will be the case for many years. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foam...odd.)
So good luck with your mattress shopping and I hope you get the one that is right for you. For me, waking up with no joint pain (hip and shoulder) and sleeping cooler has been a Godsend. Nighty-night. 😴
Breaks down really fast. Junk save your money. Unless you don't like to sleep then buy one.
We purchased an iComfort mattress in September 2012, and it is already broken down. Much over the 3/4" allowed. We had a rep look at it as there is a fabulous 25 year warranty. Unfortunately, the Serta Company does not play well with customers. One of the two tags were missing, (not removed by us), and for that reason they will NOT cover the warranty. Funny fact.... that this mattress hasn't even been in existence for longer than their warranty. Makes me sick to my stomach that we have thrown away $1800 for a bed that we had just a little over 3 years. In my research, they also do not abide by their warranty if there is a stain, no matter the size. Truth be told, they will do anything to not cover your mattress under their "fabulous" 25 year warrant. Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress.
Bought my i-comfort matress for a whole lot of money and it didn't last 3 years, Serta didn't stand by its product and should be ashamed to lie to consumers and even hint at a 25 year warranty. They know VERY WELL there is no chance their product can last that long.
If you try and go through their warranty process BE WARNED. They will make you pay for an 'inspector' to come and evaluate your mattress. Unknown to you, the 'inspector' has one job "TO PROVE THAT YOU VOIDED THE WARRANTY SO SERTA DOES NOT PAY". They actually made me pay 40 bucks for a guy to come to my house and claim that my mattress was sinking because of a mark from a pen. Really a lot of nerve. I spoke to a former Serta employee and was even told that THE INSPECTORS MAKE BONUSES WHEN THEY VOID YOUR WARRANTY. Serta will tell you "well they are independent" but guess what? Serta doesn't let the CONSUMER pick the company. THEY PICK THE COMPANY. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.
This thing will absolutely not last you. Look at other ratings of icomfort mattresses and you will see a pattern, it sinks after months and leaves you with terrible back pain.
Trust a local company and trust only two sided mattresses. Serta knows there is no way one side of a foam matress can last 25 years, even so they go cheap and only put memory foam on one side. Meaning uneven wear and a low quality product that won't last.
READ THE FINE PRINT of the warranty...you're going to see what I mean!
I look forward to laying down on this thing. It is very soft, but in just the right way. Seriously, sometimes when I'm just walking by I go touch it just because it makes me feel good. I can't attest to its durability (we've had it about a month), but it's very nearly been worth the thousand bucks we spent already (we got a heck of a deal here.)
This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Conversely, it is miles better than the bargain $500-$700 "memory foam" mattresses. To get that real, honest-to-blog memory foam experience, you do have to spend a bit of cash, and this mattress is the real thing without being ludicrously expensive (even if you pay full price.)
Now excuse me—I have to go roll around on my mattress for a few minutes before dinner.
I have slept on this for about nine months. The softest mattress I've owned, but a lot less back pain for my husband and I do sleep well. My only criticism is, despite design attempts to produce a cooler foam mattress, the I comfort sleeps warm so four not five stars. I am in Florida, not sure this would bother me in the Northeast. Also the foam is HEAVY. No way I can flip on my own. So if your a women who regularly flips mattress, bear in mind foam is a heavy choice. But you'll sleep.
Great mattress for the first 6 months, then support degrade after that. I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually you'll sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. I had 2 different inspectors come out from Serta and they both used their measuring tools to come to the conclusion that the bed is not defective and is within the warranty allowances. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money.
The inspection process was such a waste of time. I spent $1,650 on this set and it's barely a year old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.
We owned the Serta Prodigy II iComfort mattress less than a year when it started developing holes that we were sleeping in. We were both waking up with back pain and I developed a hip problem which has now turned into some very bad sciatica. I can no longer sleep on it. We paid about $2100.00 for it at Godby Furniture. When we complained to them they had someone come out and look at it. It was determined to be defective and luckily we are getting a replacement. I'm so disappointed in this and now I'm afraid by getting a replacement it will do the same thing and then nothing will be done about it. We have had an iComfort before this one for about three years but never had an issue with it. Our son now has it and it's fine. I feel it's just this Prodigy model. Please Serta take note!
Wonderful mattress! Feels like I'm sleeping on a cloud. I would definitely recommend. 💯❤️🔥
After researching the market and CR reviews I decided on the Serta Savant III with Ease Adjustable Base. Memory Foam Showplace through amazon had the best selection and pricing for this combo. Ordering was easy, follow up was excellent, and delivery went smooth. The base and mattress arrived in separate packages and sere carefully loaded into my garage. The driver even helped get the heavy base box into the house. Set up was simple and the full bed turned out great. This is a comfortable bed with a soft feel yet provides firm support. I highly recommend Memory Foam Showplace and the Serta mattress and adjustable base combination.
It felt great when I tried it out in a store. I started getting lower back pain within a couple of days of use. It started to get very painful after about a week. I moved to another (firmer) mattress in my house at that point and the back pain cleared up. It came right back as soon as I moved back to the Serta Savant III Plush. The lower end sinks further than the upper end. The resulting slope puts a lot of strain on your lower back. The slope (and resulting back pain) gets significantly worse when my wife is also in the bed. I tried a few different positions and pillows that did reduce the pain, but not enough to prevent me from needing to buy a new mattress.
THIS SH*T IS UNDEFEATED. It keeps me cool and cozies while wrapped in pretzel legs with my wife. I'd say the only downside is any room this mattress isn't it is now useless. Pretty much go to work, come home, Bruce All Mighty myself out of my clothes and bounce on this cloud of joy and starfish all up on this bed made of 1,368 adorable puppies. Put on the mattress cover to keep it clean from the 67 hours a week you'll be on this warlock. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. They included two pillows that aren't nearly as nice as the mattress but they're nice to put between your knees while you dream about dreaming about walking up just so you can go back to bed. And that's not even the best part, folks. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. Like I said before, the living room is a ghost town. This mattress is perfect for dinner parties just as much as it is a magic carpet ride in the form of a memory foam that hugs you like your chubby aunt without the smell of smoke and Un-Custables.
Wish I would have seen these reviews before I purchased a $2,100 Serta iComfort memory foam mattress. What a POS. I cannot believe they sell this junk. Sleeping in a 'hole' cannot roll out. Sometimes I feel trapped. Please do not purchase this product!
We were so excited about our iComfort mattress when we first purchased it. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. I didn't realize at the time how the mattress had actually broken down, and the indentation in the bed where I had been lying. I finally realized that as I was lying in bed, I was lying in a hole. I weigh all of 105 pounds. This mattress has continued to break down and deteriorate. The day I went back in to the mattress store to ask if there had been any complaints with this mattress was actually the 2 year anniversary of our purchase. I was informed that the mattress I had purchased had major problems that had been reported.
I have endured severe pain, pain management including epidural injections over the past months, and then I realized it was the mattress that we had purchased to help promote our good health, and a great night's sleep. Also, the pain has been so bad first thing in the morning, when I first wake up. Instead of feeling refreshed, I feel severe pain in my low back. I have photographs on and off of this mattress to prove the deterioration of this mattress.
The mattress is very comfortable and I wake up feeling refreshed. I would recommend this mattress to anyone. No backache or leg pain. I chose the firm mattress because of my back problems and believe me it helps. Are you needing a mattress that makes you feel refreshed and not waking up grumpy? Then go for it! You'll be glad you did.
We purchased a Serta iComfort mattress in March 2013. It is now sagging on both sides with a huge lump in the middle. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Never had a back problem before. Will see how we go with our local supplier - paid nearly $5000 for the ensemble so hope they honour the 10 year warranty. Will never buy a Serta again.
I've tried several brands over the years but Sealy has been truly consistent when it comes to a quality mattress. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Love this brand. Quality made, doesn't fray or unravel. Will straighten out your back which will help with chiropractor bills. Recently strained my back lifting a heavy suitcase. I was a guest in a friend's house she had the worst mattress (she bought a $100 foam topper for it). The topper was OK for 2.5 months then it died - total waste of $$$. I then rented a hotel room with a very good mattress (Sealy of course). I was in agony & it took 12 days of sleeping on their mattress to finally feel better. HINT: Shoes can also cause back problems so pay attention to the soles & heels. Buy new shoes if necessary.
Miserable nights sleeping on this new mattress. I wake up with so much pain and feeling exhausted instead of rested. When using the adjustable head raising the mattress bunches up badly. After paying an inspector 50.00 after only 6 months usage he naturally reported nothing would be done as he didn't find anything wrong. He was in bedroom a total of 7 minutes. This is going to be costly for me as I am an 84 year old widow on a very fixed income. And no one at the mattress store cares about my problem.
I've had my iComfort adjustable bed for two years and over time I have become increasingly sick when I sleep on this bed. I have chemical sensitivities so I bought a cover for the mattress, which has helped. However, I found myself coughing throughout the night and waking with a sore throat and headache. The brain fog and fatigue are getting worse, so I started sleeping on a relatively new mattress (not memory foam) in my guest bedroom and even tried the twin mattress on my daybed. I have not had any problems with these health issues when I avoid the iComfort bed. It has taken some time before my health issues became severe enough that I could no longer blame it on "just my allergies". I will be getting rid of the bed and I paid a lot for it. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. I'm very disappointed in this bed. If you have allergies or chemical sensitivities, do not buy this product!
We were so excited to get this incredibly comfortable Simmons iComfort mattress only 3 years ago. It was all hype! Both my husband and I are currently suffering with back problems. As we stepped away from the bed when changing the sheets, we noticed how much it sagged and realized the indentions that remained. The warranty is based on the small number "Warranty Code" that is printed at the bottom of the "UNDER PENALTY OF LAW" tag that everyone tears off and throws away after they are sure they are going to keep a product! I will never purchase another Simmons product again! For this kind of money I could buy a new mattress every year for 3 years.
So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. My boyfriend is feeling the same way. No kidding, this mattress is the perfect firm but with cradling comfort. I drooled for the first time since i can remember. I am going to have a love affair with this bed. Never got hot, never god sore and had to rotate to my other side or stomach. And woke up without a single ache! I am telling everyone about this stellar mattress!
Good mattress for the first year or so, then support degrade after that. I suffer from back pain. The i-Comfort seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. Eventually we put a topper on the mattress. Now we sink into a hole as the memory foam upper doesn't hold up. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Seems a waste of time for inspectors to come out from Serta since no one else has had success wit them. Yet I continue to sleep in my confined hole and am now considering taking this POS to the dump and eating a good amount of money. We spent over $2,000 on this set and it's barely 5 years old. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. Don't fall for the Consumer Reports review that gave it a shining review. This experience has shown me that CR is no longer a good source for researching products before I purchase.