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Boyd Sleep started exclusively as a water bed business, but over the years has grown to include airbeds, memory foam, latex, and hybrid mattresses. Their most popular are their water beds and Night Air mattresses. Most folks like their products, but some had issues with durability.
Hästens is an ultra-luxury brand of mattress that is hand-crafted in Sweden and sticks to the basics of high end natural materials and crafstmanship. The materials used in a Hästens mattress include horsehair, wool, cotton, and other natural materials without the use of latex or memory foam. Customers report feeling invigorated by this mattress, but there were some durability concerns about the top layer -- which can be independently replaced for a fee.
Based on our aggregated reviews and our scoring method, we recommend Hästens in this match up!
If you are considering one of these mattresses, make sure to read on for more information. They, unfortunately, don't get the best reception from customers overall. Some were perfectly satisfied with their mattress, but others had complaints about their comfort.
Some customers report that these mattresses are well supported, but some others have complained about loss of support. For those that have tender backs already, take a look at the reviews to make sure the purchase fits you.
There are mixed feelings about edge support for these mattresses. Some find these mattresses to have even support, but others felt like things were uneven along the side.
We all want a mattress that is going to last over a decade, and when our mattress starts to hurt our backs after a few months, we feel swindled. However, it is much more difficult to find a durable mattress nowadays than in years past. With more companies than ever, companies fighting for profit at the demise of quality. When it comes to these mattresses, some folks had issues with discomfort over a short period of time. That doesn't necessarily mean that durability issues will happen to everyone, but make sure to read up more before buying.
We all need to take a look at customer reviews before we buy an expensive product. That said, it can be a more difficult prospect when browsing countless brands and other sites. In our investigation of reviews and sentiment from customers, we discovered that sleepers give these mattresses above average scores. However, some didn't feel as comfortable. Make sure to look into the mattress specifics to learn if it will work for you.
Stomach and back sleepers need tons of support from their mattresses. Side sleepers also need deeper support and a responsive mattress for their hips and shoulders. These mattresses offer a good amount of support, above average overall. However, others had problems with the support so if you have a heavy build, make sure to review the specifications.
Most find these mattresses to provide good edge support. Over the long term, some had issues with dipping along the sides.
Finding a mattress that has comfort that lasts can save you lots of money. However, these days, everything from clothes to mattresses are wearing out quicker and quicker as businesses compete for profits. These mattresses get mixed reviews from customers on durability. Each bed is different so it may last years for you, but others may not be so lucky. Make sure to read more about these before purchasing.
Half the vertebrae in my back have been compromised to some extent. I've had surgery on my low back and on my neck and I am in constant pain. I had memory foam mattress that worked well for about five years then it no longer worked. I would awaken in terrible pain so I decided to try the night air mattress. There was a short learning curve to find the correct setting for me, once I found it my pain was greatly reduced. I'm very satisfied with the mattress so far. The mattress was easy to assemble after watching the video on you tube.View More Reviews
Unfortunately this bed was not for us. Both my husband and I experienced serious back and neck pain from our trial of the boyd night air. No matter which setting we tried it was a terrible night sleep. The air chamber felt like sleeping on a bag and when you moved the air would shift around to a different location almost like a waterbed feeling. We had tried a sleep number in the store and in hindsight maybe we should have ordered an air bed with a lot more padding but we were so disappointed with our experience and in pain we weren't willing to risk another try. To the company's credit, they were amazing and tried their very best to please us. I hate it didn't work out for us because they were awesome to work with and honored their guarantee. The return was easy easy. The materials were quality made. I guess I would recommend if you are considering this bed I would suggest buying the six chamber with ample foam or padding.
My husband and I tried out all sorts of mattresses before finally settling on this one. After reading Consumer Reports we decided we didn't need a lot of extra padding (after all, you can easily add that if you want it) and bought this. He likes his sleep surface firm, I like mine soft so it really works. Great price on this especially compared to other companies.
I have been sleeping on blow up air mattress for about a year and it finally gave out. When I looked online for a new air mattress I started seeing air beds. I found out they are not the same thing and decided to use my tax refund and get a real bed. Some people might say because this bed is the cheapest it is no frills, but I think it is perfect. I set it up all by myself with no problems.
I fractured my lower back years ago and have always struggled to find a comfortable mattress. Finally tried this bed and it is amazing. I have been sleeping on it for over a year now and have no complaints. I adjust it depending on how my back is feeling and I finally able to wake up and get out of bed without pain or stiffness. I highly recommend this bed!
This is definitely a no frills bed. But if you want something that is adjustable and will not make your wallet fly away this is pretty good alternative. We bought this for our daughter who has a hard time finding something comfortable. Only 2 chambers but she has found it adequate for her needs.
Was expecting a normal box truck, they were sending a 53" semi (no Liftgat), Called Matt in cust. service ,he said it would be corrected. Sent a 40" truck with liftgate. Our drive is 250" long capable of handling UPS and FedEx trucks, and my 32" 5th wheel. Ended up unloading 143 lb. frame and fairly heavy mattress box myself(driver slid them to end of liftgate)I'm 74 yrs old and in good shape ,but it was a chore,and I fortunately had a trailer. As we unloaded boxes in centerlane of 3 lane rd. ,it began to rain. Got the boxes in the dry ,finally. (pretty mad by that time), so I called Matt again. He was very nice again, and made an adjustment which was acceptable. In retrospect, I don't think I would choose to go through this again.Bed seems to be working properly, thank goodness. I'm sure sending a large freight truck is cheaper than sending a box truck down my driveway, but it sure was a pain in the A__.
We like our bed but the padding was very thin so got a 1 inch memory foam topper and it helps but would definitely recommend getting a upgraded mattress and spend a little more. Shipping did take forever we actually bought a upgraded model but parts were backorder and would of had to wait a few months couldn't wait that long but wish we would of
For the price, it's pretty amazing. But it really is an okay, only last a handful of years bed. Padding is minimal and we needed to replace our pump and controls twice in order to get one fully working unit. Customer service is decent-- shipping is forever slow. We actually wanted to upgrade to another version, but the hassle of returns and shipping was not worth the effort.
I'm a sucker for the cloud looking mattresses so this one caught my eye immediately. My husband was concerned that it would be too plush and we would not notice the difference with the air. There seems to be just the right amount of memory foam to be really comfortable but not so much that you can't feel the changes in the air pressure. Control is easy to use and we both enjoy it. I compared this with your six chambers but I liked the cover on this one more so.
Boyd Gel Foam Mattress lasted 5 years with a 10 year warranty, ripped right down the middle under very normal conditions on a queen size. Company has very small window of reporting any issues, their warranty is very tight (1 month) and will not work with you at all. You would think after spending $1300.00 they would at least offer some kind of pro-rated amount to help you get into another of their mattresses. Like most long warranty's they are basically worth nothing with the fine print. It is no wonder companies like Saatva are growing and thriving.
He gets the firmness he wants and I get the softness i like. Plus the lumbar setting is really comfortable for my hips
I wanted an air bed so that I could adjust it, but I didnt want a bed that I sunk into. So many beds out there have so much foam and they don't even tell you what it is. This bed is perfect. Just the right amount of foam and it has this gel stuff in it that helps me stay a little cooler at night. Wish I found this sooner.
I purchased the Ultra 6655 6-Chamber Air Bed Queen my total experience with customer service, delivery, assembly and function has been excellent. The bed was easy to setup and the adjustments for my wife and I are fantastic. We both are really enjoying this bed. Thanks and keep up the good work.
the concept is great, and my husband's half of the bed currenty works and he loves it. I love the concept and am sure I will be satisfied once I get parts and defects worked out.
good quality, easy to assemble
I bought this bed to replace a 2 year old mattress that was giving me back pains. Within a week this bed made my back pains disappear. The only reason I didn't give a five star rating is i had two issues with the bed. When I first received the bed I received a faulty air pump and 3 months after I had an air bladder start to leak. These issues were resolved very quickly and easily. Customer service was excellent so it made up for the issues. I would recommend this bed to anyone looking for an air bed.
wasn't happy with the crinkling noises every time I moved. wound up putting a one inch memory foam pad on top of the bed and that helped. still trying to adjust the bed.
We ordered a Queen size. I liked the quality of it but, it is too firm for me at any setting. We added a memory foam topper which helps.
I purchased the Ultra 6655 6-Chamber Air Bed, Split King and Adjustable Base Power Base 3 - and have been using them for about three months now. I was able to "roll" the boxes upstairs myself, and assembly was easy. We each set our own firmness and left it on auto to keep that constant firmness number. It has been great and very comfortable. I chose this model because I didn't want a lot of padding on top, since I sleep hot. I have been very comfortable with the temperature. The edges of the bed are firm enough to sit comfortably while putting on shoes, etc. We don't use the adjustable base as much as I thought I would, though I do secretly raise my partner's head a couple of inches when he is snoring and it helps. I raise both the head and foot sections when I change the sheets since it makes it easier to change the fitted twinXL sheets, by raising one mattress above the other so I can easily reach around it. However, if I did it again I probably wouldn't bother to get the adjustable base and would have gotten a regular king. (Though I do use the adjustments occasionally as mentioned) I purchased new twinXL fitted sheets for each of the two sections, but I think I could have used my existing king fitted sheet because it has deep pockets so can tolerate one side being raised while the other lays flat. Overall, we are very happy and comfortable in this bed.
This was a big step up from our normal routine of buying a pillowtop coil mattress every half a decade or so. It's hard to imagine that we made the wrong choice here though. I sleep comfortably and the quality seems superb. It was an investment that Im happy with so far and have recommended it to a close friend. Getting in while they have their deals going on definitely helps too Im sure.
My husband and I spent the better half of the last week searching for an air bed. We quickly realized there was little choice available. We went to the sleep number store and laid on their top of the line i10 (I think it is). We really liked everything about it except for the price. After researching further, I stumbled across this site and I'm glad we did. When comparing features it was apparent that they had everythign that select comfort did but at a more attractive price (not that price is everything) but they also have more chambers of adjustabllity which is nice for really getting your whole body in line. In the end we got a really nice adjustable bed for a lot less money.
Ordering was simple, shipping was fast and the set up took no time at all. We went with the Split King set as an "early Christmas gift to ourselves" as she likes to call it.
making the wife happy is what its all about right? she's very particular about how she sleeps while i can pretty much sleep on anything but being able to pick for ourselves is nice. happy wife, happy life.
Ordered the 6680 on a recommendation from a friend. So far so good. I did have to call customer service to add an adjustable base on after my initial order but Matt was helpful and extremely pleasant to work with.
Really happy with this bed. I like my side firmer than my wife so we can both adjust to how we like it. My back always hurts so i like having the separate support under my back.
If you want to be comfortable when you sleep, and have your body feel great when you wake up, then get this bed. Seriously! After hard workouts, I like that I can adjust the support differently under my lower back, so I'm less sore the next day :)
My husband and I love this bed. My husband can make his side firmer underneath his lower back, and I can make mine a bit more soft. We've both been sleeping really well so far!
Great bed. Wife and I both sleep well
Finally, I now get a good night's sleep. For years, I have had bad back problems when I get up in the morning....but not anymore. This bed is the most comfortable bed I have ever had! It was a great choice.
Pump/remote failed within a year but I didn't get around to reporting until after 2 year. 50% warranty at point. That's ok but the replacement ($250) comes based on the original purchase date, thus essentially without any warranty. If it fails in a week - another $250.
I bought this bed back in July of last year. Went through the whole trial period not liking the bed. At one point I had to get another air chamber. The pump didn't work right. I will say this though, the people I dealt with in the company were nice and helpful. I had to return the product and they were nice with the return.
We considered Personal Comfort, Innovox, Amerisleep. Sleep Number and Air-Pedic among others. We dismissed the two chamber models because when you lay on it, the air is displaced from the heavy portion of your body to the lighter, meaning spine alignment is off Picture squeezing a balloon). We really liked both the Night Air and the Air-Pedic due to the six chambers. Bear in mind, that does NOT mean you can adjust six separate areas. You adjust your head and feet to one setting and your torso, the heaviest part of your body, to another. My wife has "sensitive hips" and discomfort while sleeping. NOT WITH THIS BED. I have a medical condition which has caused my weight to balloon. With her at 130# and me now 320#, when I get in bed or shift around, I don't bounce her off the ceiling. Boyd went a step further and uses two separate chambers (each with three internal chambers) meaning there is NO motion transferred from my moving around to her side of the bed. The quality of the components is excellent. The ordering process easy. Shipping was prompt. Packaging was sturdy. Installation instructions and user manual clear and concise. EVERYTHING Boyd claims about this mattress is accurate with the minor exception of the washable cover. Yes, it is washable but you have to virtually dismantle the bed to get it off. The controls are easy to use, well lit and the functions are clearly marked. SUGGESTION; we purchased the U6660 ($1951 Queen from Amazon) and ordered an additional 2" gel infused memory foam layer from Amazon at $54. This gave us the exact same comfort foam padding as the U6670 and U6680 models SAVING OVER $800. BOTTOM LINE: At some $2000 less than the Air-Pedic, this mattress is a steal.
We worked with Barbro Sjötun at Hastens Soho and could not have had a better experience. Over the span of many visits, Barbro patiently took time to walk us through our many options. In addition to being an expert on Hastens and their amazing product line, she also seems to be an expert on sleep and had many insights that she was generous enough to share with us. Once we were ready to make the purchase, she was very responsive (even over weekends) - we could not be any happier with the service we were provided as well as the final product.View More Reviews
We worked with Saroya Garcia and had a wonderful experience! She was knowledgeable, not pushy and extremely accommodating. She spent the time to help us understand the company, our options and find the best bed for us. She was responsive to our emails and even held the store open late one Friday night when we couldn't get out of work in time to get there before closing! We couldn't be happier with our Hastens bed and had a wonderful experience working with Soy!
Barbro is a mattress expert in addition to being just a genuinely nice and interesting person to talk to. She is familiar with all high end mattress brands and I've learned a lot from her. After owning my Hastens 2000T for 5 years I am back to buy another one for my weekend home.
I have been shopping for mattress for a while. A friend recommended Hastens. Boy, it was the most comfortable mattress I have ever slept on. Although I ended up with bedding materials not mattress, I was very impressed by Barbro's professionalism and her knowledge in this prestige product line. Thank you Barbro for your help today.
After being discouraged by an unpleasant salesperson at the Upper East Side location. I ventured to the SoHo location where the salespeople were much friendlier. I ordered a very high end mattress in which I have waited three months to receive. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. That date came and they tried to deliver well before the delivery window. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. This isn't the high-end customer service you would expect from a high end store. Very disappointed.
This is a review for treatment in their union square/flatiron location. Dean an elderly white stuffy male seemed incredibly uncomfortable that he had to help me (a brown skin woman). He called my son a she because he is completely ignorant about the Sikh faith. I wish I was not so angered by this experience but it's very hard to give someone so visibly racist the benefit of the doubt.
Worst value ever! $15,000 for a mattress that becomes hard as a rock. And their warranty is a total scam. When you call to complain, They send so-called technicians over who just turn a few buttons and then tell you that you may have a problem when they can't improve it. Then they lie to their supervisor on the report. Unbelievable. Stay away!
Wow, the men working here ? superb,They were able to help me have bedding shipping out to California by the time I get back.The natural materials are a big selling point. And to rest on it feels like being in a supportive vat of whipped cream pure luxury.
I bought my Hastens bed 8 years ago and I still look forward to sleeping on it every single night. The customer service is polite, friendly, and helpful. I recommend you take the time to test each bed out properly to make sure you're making the right choice. It makes you think seriously about what position you sleep in. They give you ample time to try everything, and will even give you a blanket and turn down the showroom lights. After all, it is a hefty investment. Also, they aren't kidding when they say you have to religiously flip the mattress during the first year or so to make sure it settles evenly. My salesperson would call me when it was time to flip it again. Now that is customer service!! Follow their advice, and you'll be the proud owner of a solid and comfortable mattress 8 years on.
Despite the high price, Haastens has not bothered to resolve the issue with the mattress topper. There is too little stiching and, as a result, if two people sleep in the bed, the result is a large lump in the middle -- where the stuffing has shifted. When I went back and asked about this issue, I was told to walk on the topper. This is a ridiculous solution. Their sheets also shrink with normal washing. Definitely not worth the money.
After spending so much on a mattress I would expect it to be comfortable for many years. I have clear indentations on the bed, and asked customer service to help remedy the issue. They came over and told me a needed a new topper for $3200, and then it would be fixed. I bought the topper and 2 months later, the issue was not resolved. Customer service came back over to evaluate and told me to walk on the mattress to even it out. Definitely not worth purchasing to go thru all this trouble. Also, they said the $3k topper would remedy,w which it had no effect except ripping e off yet again.
We purchased a bed from Hastens about a year ago and could not be more dissatisfied. We've attempted just about everything to make the bed more comfortable (taking the topper off, putting on a wool mattress pad, cotton pad...). The bed is NOT worth the price and the horse hair toppers are just plain uncomfortable for everyday use (in the store they will feel great). My suggestion is to look elsewhere. Also, the bed weighs a ton, they'll tell you to flip and rotate it every few months, plan on getting a few people to help.
I originally bought three Hasten beds ($10,000+) for my home including a split king mattress/box-spring combo. Throughout the sales process, I was never warned of the issue of having a split king. The crack between the two mattresses has become a huge issue. In fact, they assured me that the crack was not an issue because of the pillow top that accompanied the bed. After contacting customer service for suggestions or for an appropriate remedy, what I expected was perhaps an offer to receive an additional mattress pad ($200) to help alleviate the feel of the crack. What I got was a "too bad for you" response. This to me, is unacceptable at these prices. Their customer service should be much better than this. If you buy one, better hope you do not ever have an issue with the bed.
I never thought about beds as an investment until I came here. The store is beautiful and staff super friendly. They even have their own parking lot which is rare in West Hollywood. A little bit about the actual experience.....I felt very little pressure to buy a bed. The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). He didn't want to sell me a bed unless I really experienced it and enjoyed it. I had probably come into the store a half a dozen times by now. Each time I walked out empty handed. But every time I went in, they treated me as they would a new customer. Unlike other Hastens stores I have been to, this location also has a customer service team to visit local customers every 3 or 4 months to make sure the bed is working great and to massage the bed. They do require a little maintenance every now and then but it goes a long ways. A great product, awesome manufacturer warranty and superior customer service. I had to take the plunge.....What was I waiting for??? Long story short....I closed the deal and couldn't be happier!
The best bed in the world. Prices will range from 9000 all the way to 150,000. Yes. Dollars. Our salesperson (Peter) was professional but also friendly and just there to help you pick the best bed. We are happy with our Luxuria bed purchase and can't wait for it to arrive at our home.
First things first...if any company needs to see an example of outstanding customer service, look no further than the management and administration of Hastens on Beverly Blvd. My wife and I walked in to Hastens for the first time and were treated with the utmost respect and service. We ended up not only buying a mattress, but we also threw in some pillows, a mattress cover, and a comforter. Linus and Anna took excellent care of us. Just recently I also met Andre who was another absolute pleasure to speak to. One of the perks of Hastens is that you can choose a custom size bed. So my wife chose a slightly larger one. It turned out that standard sized sheets wouldn't fit our bed. So we called Hastens for help. Linus found us custom sheets and had them shipped to our home. The sheets fit perfectly. They are also very soft and strong. They have lasted very nicely. These beds are made with all natural "ingredients." So they don't harbor allergens like other beds. The beds are all handmade. The quality is so great that you never need to buy another bed again. They offer a 25 year warranty. And even offer a service to come out and flip and fluff your bed twice a year, for free. We have had our bed for 4 years now and it still feels like the first day. No pains. Sound sleeps. Sometimes, it's actually too comfortable. My wife can't keep her eyes open for more than 5 minutes after she enters the bed so we can never get through any movie together. So in conclusion, you invest once, and never really need to again, and on top of it you get service fit for kings for the rest of your life. You basically never have to worry about your bed. Someone is always watching out for you to make sure your purchase lasts and lasts.
I came to Hastens West Hollywood today to browse their selection of Swedish mattresses. The location of this Hastens is very central. It's on Beverly Blvd and Robertson. Beverly Blvd is lined with many high-end, hip furniture stores, so I wasn't expecting Hastens to stand out in my mind when compared to all the other stores. But surprisingly enough, I really enjoyed my experience at Hastens on Beverly! I found the owner to be down to earth, knowledgable and friendly. I liked how he really believes in his product and that he himself owns several Hastens beds due to the sheer quality and ergonomic support that each mattress provides. I liked how the store had a selection of all the different beds, from the very beautiful black fabric "Vividus" bed, which is thought to be the world's "most exclusive bed," to cute peach and white checkered twin beds for the children. My favorite? The country-quaint green and white checkered mattress at the far back left corner of the store. So cute!! So Spring!! The store itself looks very "Swedish." Light wood colored floors and most beds in the characteristic Hastens blue and white checkered cloth. I like the metal lift in the store for handicapped customers. I also like the ample free parking in the store front for customers as well! The silver/stainless steel accents are also a nice touch to the store's modern look. Hastens on Beverly is a really great place to shop! I was hoping to catch a glimpse of one of the celebrities that bought from this Hastens, but no such luck today!
This store would be a great place to hang out and read the paper because the beds are so comfortable. The staff is friendly and knowledgeable and not pushy at all. Sverige är fantastiskt!
I would absolutely not recommend this company due to their poor customer service and being sold to on terms that they cannot fulfil. We placed the order with them based on their promises, but they have reneged - and all this is in the terms and conditions according to an email we have received from them, so there is nothing that we can about it. Communication is appalling. For a company that prides itself on sleep, they do not care about making life additionally stressful.