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BJ's is a popular bulk warehouse store that offers high value for the price across a range of products. When it comes to mattresses, they offer a range of both name-brand and discount varieties. When it comes to customer experiences, most are happy with their purchases, but there are some complaints about durability and delivery in some cases.
BJ's offers wholesale prices for their members, which saves on countless types of products, from groceries to home items. Mattresses are a more recent addition to their line-up, including their exclusive Berkley Jensen brand. They also offer name-brand selections.
When it comes to customer experiences, most have good things to say initially. However, there are some disagreements about longevity and comfort for some models. Additionally, some may find price value doesn't match their expectations from other product types. For those looking for high quality mattresses for their budget, take a look at our list of top rated mattresses for the money.
BJ's offers both name-brand and their own branded mattresses, with a variety of design types, such as all foam and coil mattresses. With mostly affordable prices, their name-brand offerings generally use certified foams and well-made coils. However, there are some durability and feel complaints with some models.
We'll go through their offered brands below and discuss how customers respond. Here are the details:
Berkley Jensen: The BJ's exclusive brand, Berkley Jensen offers a wide array of mattress choices, including both all foam and coil options. These mattress options focus on affordability mostly with multiple firmness options to choose from. Customers have good things to say overall about this brand, but there are some complaints about durability issues and discomfort over a shorter than average period.
Sealy: Sealy is a name-brand that is popular for their Posturepedic® technology, which helps keep the spine properly aligned during nightly sleep. They feature mostly coil options with multiple firmness varieties. Most customers report happy experiences at first, but there are some complaints about durability, value, and firmness for some customers.
King Koil: King Koil is known for their high profile coil mattresses, that feature pocketed coil varieties. The options sold at BJ's are some of their more affordable models, which get good initial comfort scores. However, there are some common durability complaints for these mattresses.
Other Brands: BJ's also offers a variety of off-brand and smaller brand mattresses at various times. With some foam and pocketed coil mattresses being the focus, most of these options focus on lower priced offerings. When it comes to comfort, there may be a bargain to find in some of these lesser known brands, but customers have reported some durability and feel complaints in some cases.
While some customers have had good things to say about the initial comfort and the prices that they paid, there are some complaints about perceived quality, durability, and feel for some customers.
BJ's offers a variety of firmness options, especially for their Sealy and Berkley Jensen offerings. Stomach sleepers may do best with firmer mattresses, and side sleepers generally feel best with medium firmness or even softer, more pressure relieving options.
Some options have good reports about initial comfort. However, if durability is an issue, degrading support could mean more issues with back discomfort.
Most options sold at BJ's have reports of good temperature regulation in most cases.
BJ's offers a good deal for those looking for name-brand offerings. However, with some durability and feel concerns reported, take a look at our list of top rated mattresses for top rated alternatives.
Very comfortable mattress.I am very happy.
I ordered this mattress and it was sent. The Tracking number was not correct and BJs nor the Manufacturer could locate it. The Order had to be cancelled and money refunded.
The mattress looks good and is very comfortable. I like a firm mattress and this one is firm but a little softer than I normally like. The White Glove delivery was great.
I love it
I was hoping the mattress would be firm as it states in the description.
My mother is very happy with her new mattress.
I bought this mattress in May and it is already sagging, creaky, and incredibly uncomfortable. I bought this mattress because of the low price, but it was a waste of money.
It sleeps great! It's a great size- I wanted a taller bed since the last one I bought comes just above my knees. This is more of a normal height. Stitching looks good. Perfect balance of support and comfort. It's a little more firm than soft, so it is great for back support!
The mattress was just what we were looking for. It met our budget and excellent quality. Very firm bedding.
It's firm and I sleep like a baby
This mattress is the best I've gotten in a long time! It's really a great quality mattress. Well worth the money. I would definitely recommend it.
Very comfortable and happy with my choice
We purchase this mattress last night and had the worse sleep of my life. I kept rolling to the center of the mattress. I'm so disappointed.
I bought this bed for my teenage son and it is the perfect size and perfect amount of firmness. He is constantly raving about how good his sleep is now. I will definitely be purchasing another for my guest bedroom!
Got the value I was looking for. And they helped me load it in my truck!
It say s firm but it is very soft
I sleep on it nightly dreaming about #sweepstakes
I don't like mattresses that are too plush but the firm mattresses always need some sort of padding to soften them up. Not this one. I was surprised at the comfort with good support. And you can't beat the price! No back aches nor ciática flare-ups during the night ever since I've been sleeping on this mattress.
Cheap mattress sagging after only 3 months bought one Queen one full size for my daughter, and they're noisy and have squeaky springs making it impossible to sleep.
Mother finally got her new place!! BJs was her choice for good quality and great price... Best purchase made yet! Comfort first night of sleep at new home and slept like a baby. Firm enough for back support soft enough for comfort.
Mattress was cheap, and does not have a good support if you have a back issue
I Bought 2 queens size mattresses after less than 3 months one was already sagging, the other one has a dip in the middle. It's so bad you can no longer sleep on them. I contacted BJs to no avail, was told that mattresses are non returnable and that I should contact the manufacturer, only problem is it's a BJS mattress so who am I supposed to contact? There's a 10 year warranty however they don't honor it. Bottom line don't waste your money. Only reason I gave a star was because you cant post review unless you give at least one star.
Sagging after only a few months, there's a dip in the middle making it impossible to sleep in. Tried to contact BJ they say it's not returnable, to contact manufacturer, however it's a BJs mattress so they're the ones who should honor the warranty.
For our guest room. Our young guest just reported that she loves it. She slept like a princess she said
Love this mattress
Bed was comfortable the first two weeks, after that it is not comfortable. Bed feels as if it has no support. Would not buy again.
Top notch mattress at a really good price. Shopped online and picked it up at my local BJ's. Cheerful, friendly associate helped me load it into my truck. Best of all, I didn't have to endure the usual nonsense you have to go through when you shop in a traditional mattress store.
This mattress is extremely comfortable. I would buy it again and it had a great price.
The mattress set is great and very comfortable. I would recommend them to anyone. My wife and I are not spring chickens anymore. No one asked if we needed help loading them in our truck. No one at the inside counter. Outside an employee was having a cigarette and walked past and he didn't even look at us. Another young man was busy gathering shopping carts. The stock boy pushed the cart to the counter and walked away. Needless to say we were both boiling mad by time we loaded the set up and got home. I don't recommend this store for purchasing large items that require help loading!
I have the twin and double on my daughter's bunk beds. One night whilst reading bedtime story, I realized her matress was much more comfortable then ours.
I would recommend this mattress to anyone who wants a very good matress at an unbeleivable low price!
My mother bought me this mattress last month for my birthday. It is not even a full queen so bedsheets don't fit properly. It felt comfy originally but that didn't last long. I was getting constant migraines, I could feel every time my husband rolled over (he is not a heavy man), it would "bubble in random places... just not in any way a good mattress. Will be returning today
Not good, not comfortable, makes too much noise after 6 months of use Don't be fouled when trying it in store, thats not the truth, this is a waste of money
This mattress is comfortable and perfect for our guest room
Comfortable mattress at a reasonable price
Purchased for spare room. Did not expand to full 7" which is why I gave four stars. Have not had for too long so not sure how it will keep its shape. It's firm, which I like.
I purchased this mattress for my 12 year old son and it was a hit. He loves this mattress! The only thing, it is not 7inches, it only opens up to 5 1/2inches. I let it sit for 3 days and it would not get any thicker than 5 1/2inches. Still a great product.
Perfect size for my trundle bed. Was very comfortable!
I bought this mattress for my daughter. This 7 inch Twin size Gel Memory foam mattress would be great if it were 7 inches! But it is not. One half is 5 1/2 inches thick and the other half is 6 inches thick. Not the full 7 inch I paid for. I waited a few days and did not expand and wider. It may not sound like a big difference but we all know that a one or two inch memory foam mattress pad is very expensive so it is a costly defect. I contacted the company that makes them, Linon, and they said they could not help me. I am very disappointed! I feel like I've been cheated. Not sure what to do next.
I bought this mattress for my 9yr old son. He absolutely loves it.
I just bought this mattress for my daughter and figured that a 7 inch Gel foam mattress would have to be a minimum thickness to be comfortable. I set it up for her and more than 24 hours later, it still not 7 inches! More like 5 and a half inches! See photos. Not sure what I am going to do. Very disappointed!!!
I bought one for my son and he loved it so much I bought my other son one . Easy to transport home and so easy and quick to set up . It's firm enough for just the right support . It doesn't have that foam smell either which is great! Love it !
Ordered one day. Came in the next. 17-year-old loves it and I will buy another for the spare room.
I have three children ages 8,9&11. They didn't find these mattresses to be comfortable at all! Such a disappointment, save yourself a headache and get something better. You can feel the springs and it leaves the children tossing throughout the night.
Good mattresses are expensive. The Berkley Jensen Twin Euro Pillow Top Ultimate Comfort Innerspring Mattress is cheap for a reason. It's basically a bunch of soft springs wrapped in material. We bought two of them for our summer cottage bunkbeds. My kids (under 10 years old) have no problem comfortably sleeping on this mattress. For an adult it's a bit springy but the pillow topper makes it feel more comfortable than it really is when slept upon for an adult. I slept on it one night and could hardly walk the next morning (I'm heavy & old ha ha). So, for an adult I give this one star. For kids under 100lbs I give it 4-5 stars. Thus the 3-star review. The price is right for people under 100lbs.
I bought this twin mattress for my daughters loft bed and it's super comfy.
Nice mattress, plan to buy another soon for our younger child.
I like it even it isn't to strong. That means it is really light and a kid who's not to heavy can use it without any problems.
Pleasantly surprised how comfortable this has been for such a low price. Highly recommend
Comfortable, great value for the price.
Perfect pillow top for my Mom in a one bedroom apartment.
I find the mattress quite comfy on my sore back
We needed a mattress for guest room. Can't beat the price and it's comfortable too.
Problems started with delivery, mattress was not the same size (did not fit on box spring correctly) as our last quality mattress even though on paper they were identical. After 2 nights my husband's back was aching so wanted to return but was told I would have to repackage in shipping material (gone) or return to store... I was not able to do that during COVID as we have a compromised family member. So stuck with it, after another month there is a "sink hole" in the mattress that you roll into each night. Once the mattress trash pick up returns this will be an expensive dump. Cheap mattress but way cheaper quality.
I'd brought the bed for my adopted brother, but it's comfortable, and it's Outstanding all the way around for my adopted brother!!!! Thank-you very, much!
I'm very pleased with my mattress purchase. Delivery was nice, very specific about time frame. It took about two weeks. It's a soft mattress, which is what I like and very thick. I did need to buy all new sheets. For the price, it was great!
Fast delivery removed old mattress
Buying a new mattress is a very scary purchase as you never really know if you are going to be happy with it until you have slept on it for several weeks. We absolutely love our new mattress. The mattress is very comfortable and was a great value. The longer we have it the better we are sleeping. Good luck finding a 15 inch king size mattress for $600 anywhere else, especially of this quality. The white glove delivery was great also as they helped me get the mattress upstairs to the bedroom which was no easy task as it was a very tight fit getting it up the stairs.
Got this mattress for a great price. Took some time to get delivered but the mattress itself is so soft and comfy. It's actually quite a bit thicker than we were expecting. Once you lay in it, ahhh!!!! The first 2 nights were great, nights 3-5, we were a bit on the fence about it but since then, it has been great. Maybe our bodies just getting used to it after having our old mattress for 20 years. Would recommend. #sweepstakes
Very comfortable mattress. Delivery team was excellent.
My husband and I love this mattress!! It's very comfortable and thick. Delivery was excellent and on time.
So far I love my bed! I love the height and It's really comfortable.
Love the mattress consumer service no good. It has been a month and no help with rip that was in mattress when delivered. Emailed, called,sent picture and delivery company took pictures
We were excited to move up to a king size bed. The delivery went very smoothly with good contact along the way. Have not had very long but so far it is sooooooo much better than our old mattress.
My wife and I purchased the mattress for our daughter and son in law. They have nothing but rave reviews saying that they have not slept as well in twenty years. Yes I would recommend the mattress to all who seek comfort and a full night sleep without interruption. Thank you Sealy and BJ's.
Waited over 3 weeks for this to arrive. Good mattress for the price.
Super comfortable, supportive mattress! So glad we bought it!! Delivery and set up was very efficient. Definitely would recommend!!
This is a great mattress for a really good price. It's in the middle of the scale when it comes to softness so that it gives you good support when sleeping on your back but will also let you sleep on your side. We are definitely enjoying it. It is very well made with good support on the edges. We are very happy with our purchase.
Someone from BJ's should order this online to see how much hassle you get. When I called to confirm my delivery (which I had already done on line) the lady from XPO told me she was not picking up old unit. Wait this is WHITE GLOVE delivery and removal. Explained I would refuse shipment w/o removal. She instructed me to call Sealy! I'm not employed by BJ , Sealy or XPO. It shouldn't be MY job to get hassled for the item I for which I paid. Then on the day of delivery the email said it was 2 PM - 4 PM but when I tracked it was 4 - 6 PM. Of course at 5:57 they showed up. I have made at least 8 calls multiple emails and texts.This is not to mention 15 to 20 minute hold time. I am now sorry I just renewed by BJ account.
I wasn't 100% sure that I had made a good purchase because it was super soft. (Much softer than my previous mattress) I did actually contact at BJ's to return it I was shocked to find that they needed to reach out to Sealy to get an approval for the return. (Just FYI on that. Some other places allow returns without a problem) In this case though I was happy that they *seemingly* gave me the runaround because it gave me a few days to sleep on the mattress and I've had some really good sleep. It's hard to get up in the morning because it's so comfortable! I am somewhat concerned about it being possibly a little less firm than I need for my back, but I haven't experienced any back problems in the morning. I'm hopeful that this mattress and I will work out pretty well for at least the next 7-8 years. In short, laying on this mattress is like getting a giant hug every single night (and who doesn't need that!) Very happy with it! One thing though, if you're short you may need a ladder to climb into bed. I'm 5.10 so I have no such issue.
was it 100% sure that I had made a good purchase because it was super soft. Much softer than my previous mattress. I did actually contact at BJ's to return it I was shocked to find that they needed to reach out to Sealy to get an approval for the return. (Just FYI on that. Some other places allow returns without a problem) in this case though, I was happy that they seemingly gave me the runaround because it gave me a few days to sleep on the mattress and I've had some really good sleep. It's hard to get up in the morning because it's so comfortable! I am somewhat concerned about it being possibly a little less firm than I need for my back, but I have an experienced any back problems in the morning. I'm hopeful that this mattress and I will work out pretty well for at least the next 7-8 years. In short, laying on this mattress is like getting a giant hug every single night. Very happy with it! One thing though, if you're short you may need a ladder to climb into bed. I'm 5.10 so I have no such issue.
Purchase was easy, even though I was hesitant to purchase a bed online without even sitting on it, but I felt like other reviews spoke highly of it and looking around I felt you couldn't beat the value. Took me about 6 days to get it shipped; then I was notified by the contracted logistics company. They were friendly and thorough and although the day they stated was a good day for me, I got the impression it wouldn't have been a hassle to change it (which was my other worry, gone). I got an email confirmation immediately afterwards confirming the details. Notified via text again before the delivery. On the day of the delivery, I got a call from the driver followed up with a text after leaving a voice mail. He even told me it would be earlier than proposed, to make sure that I would be available. (I'd already stripped the mattress and moved it in the living room to make it easier; clearing a path in the process. I know these guys are on a schedule and they really appreciated it. I think it surprised them. LOL) They arrived a few minutes BEFORE the time and were quick and professional. The whole thing took about 20 minutes. Very professional in their presentation and friendly guys. We talked for a couple of minutes after and they were off, taking the old bed and all the wrapping from the new bed with them. I didn't notice any smell to the mattress (except clean and new). I'd been on a 30+ year old 10" mattress that had been through 5 moves and so it took me a day or two to adjust. It wasn't the mattress, it was me. After removing a pillow (I used to sleep with two) I started really enjoying the mattress. It's soft and plush but it has a decent balance between firmness and give. It is a bit warmer to sleep on than my old one, but I think a different blanket will work in the Summer. Quality mattress and fell confident it will last.
A good night's sleep. The correct firmness for me. No more sleeping in a cheap mattress. Back to Sealy.
I love an extra firm mattress and the salesman told me this was extra firm but after a yr. of use I realize it was only firm. The side of the bed I sleep on has begun to sink. Overall, it's comfortable but next time I would be sure to get extra firm. I like the height of the mattress.
To many questions on the registration , mattress sleeps great setd up nice left me and my wife feeling well rested
Thank you for your professional delivery! Mattress is very comfortable to sleep in we are very satisfied! Thank you again ! Recommended for sure !!!
Soft and comfortable
Great firm mattress. Plenty of support and conforms to your body.
This is an absolutely great mattress!! I have put it in all three bedrooms. Three different sizes....all so comfortable. We haven't slept so well in years. Quality product. All but cover made in USA....extra plus!