Best purchase!Genna B.
This our first time ordering a mattress that comes in a box - but we are pleasantly surprised!!
we shall seeAdam F.
to be determined!
natural mattressAnn P.
I knew I wanted an organic mattress because I get worried about the smell from a lot of the foam beds out there. We stumbled on Birch and wanted to give it a try. So far it's been really good - zero smell. Feel is medium / medium firm.
It's my new favorite thing in my apartment.
Just what we neededMatt P.
A lot more affordable than some of the other natural mattresses we saw in stores and just as comfortable.
Great customer serviceRobert S.
I spoke with an agent who was very helpful. Steered me towards adding the pillwo top to help make the bed more plush.
OMG...this mattress is awesome
Best sleepOliver G.
My girlfriend and I both really like the mattress so far. And I must admit I like the social cause too.
I've had back pain for a long time and finding the right mattress has always been a big struggle for me. When the bed is too soft, I get pain in my lower back every monring. When it's too firm, I get pain in my upper back. Feels like a no win situation. I wanted to try the Birch mattress because I hadn't tried a bed with these materials yet. So fa...Read Morer it's been fairly good, but I'm holding on judgmenent for a few more weeks. Read Less
Side sleeperGiovanna C.
I like the pressure relief on my shoulders
We got this mattress to replace our old dingy bed we had for years. It has a good amount of support on my back, and my wife enjoys it as well.
Super plush with the topperMarcella K.
Feels like a mattress you'd find in a fancy hotel with the topper. Really like it so far.
A little firmCharlie R.
It started off a little firm.
It's awesome.Julia T.
Can I never leave bed again? Like, seriously?
Good so farKristine J.
Great mattress, but also great company. Love the 1% donation policy. I've been sleeping on the mattress for a few weeks and it has the right amount of bounce, but also plushness.
I like it so far, but need to give it a bit longer.
No more painHarry K.
Just the right amount of support for my back
Great qualitySeth T.
Transparency is key for me - it's not just about the mattress, but also the supply chain. I love that they are Rain Forest Alliance approved.
It has really good support and sink for a bigger guy like me. Heavy to carry up the stairs.
Love itMike M.
Holy wool - this mattress is insanely comfortable. You can really feel the wool as compared to other mattresses I've tried.
Love it!Elizabeth R.
Thick enough to relieve nerveConstance N.
Thick enough to relieve nerve pain in my leg.
Very comfortableKristen L.
Not for meCarneal O.
The mattress did not work for me. Thanks for trying.
Comfortable, but a bit firmJodie B.
Full, disclosure, my prior mattress had a built in pillow top, so that’s what I’m used to. I do like this mattress a lot, but as a relatively small person (about 130 lbs) I don’t sink in as much as I’d like. It does seem to be getting better with time though.
Very happyThomas H.
Noticeable improvement in my comfort level at night after getting this. Minimal odor which quickly dissipates. Very happy with purchase and would recommend to others.
Super organic!Hannah W.
The mattress did not smell at all when I opened the package! It's comfy, supportive, and breathable. Every time I have friends over I show it off to them and have them lay on it. The responses are always the same. "Wow!"
Best mattress I have triedKathleen R.
This is very comfortable with the added topper. Would buy again
Peaceful Sleep and Peaceful MindJonathan C.
In these first couple weeks of sleeping on the Birch mattress I am waking up refreshed, not sore and tired as with my old mattress. We feel great about the sourcing and material of the mattress and the ease of the process and glad we purchased from Birch.
Still don't have my mattress on day 19 and they guess maybe sometime a week from nowDaisy
This is a buy then build model. They have supplier issues. I don't have my mattress, but they DO have my money. when I emailed and DMd them their response is My guess is next week some time? If you don't need a mattress for a month or more and don't mind them taking your money before they give you a product then order away. But don't expect to hear from them or get any updates that are meaningful or useful when you "track" your shipment. Even though they know about their supplier problems they just keep advertising 5-15 days to delivery. I hope this honest review helps the next person.
best mattress everAthanasia C.
I was skeptical after some initial issues with customer service (wrong item sent initially & then delay in the shipment of correct item), but this mattress is incredible. I'm a chronic insomniac and this is the only mattress I've ever slept in that gives me a halfway decent night's sleep. I can't even begin to imagine what this does for folks Read more aboutwithout chronic sleep issues. One thing I want to note is that it is a lot softer than I expected. Maybe for people that are used to sleeping on super soft memory foam it will feel firm, but if you've been sleeping on a pretty firm mattress, this might feel too soft. The wrong item they initially sent was the mattress topper, which made it way too soft for my liking.
Worst Mattress EverJodi
This will make your back ache and the quality is terrible. My husband weighs 170 pounds and his side of the bed is sagging.; we've owned this bed for 6 months. We spent 1,600 dollars and regret every penny. Trying to get a refund now, but the company is not working with us.
Well this is not myCraig L.
Well this is not my first natural latex bed, I wasn't that impressed at first I think mainly because of the springs. But that said we continued on with the test, it was cooler temp wise then our previous mattress which was the main reason I wanted to try this mattress. I eventually purchased a additional topper and at least for me that made a big ...Read MoreRead more about review stating Well this is not mydifference so I guess we're going to keep it. Read LessRead less about review stating Well this is not my
Awesome mattress!Camille V.
My birch mattress is awesome. So incredibly comfortable. My son & his wife were visiting & I let them stay in my bedroom. They commented on their own how incredibly comfortable the birch mattress is. I highly recommend it.
Extremely comfortable, very quiet. TheJohn H.
Extremely comfortable, very quiet. The stronger springs on the edges make for a secure feel. Love it
Mattress is great. It feelsSameer K.
Mattress is great. It feels really good to lie on and is very comfortable. The firmness is perfect for our requirements. The best part is the support at the edges of the mattress, so you never feel like you're gonna fall off. Also the way the mattress is built, movements on the bed arent transmitted which is great for a good nights sleep! Highly r...Read MoreRead more about review stating Mattress is great. It feelsecommend! Read LessRead less about review stating Mattress is great. It feels
Great mattressBenson D.
I love that, in addition to the firm support underneath a comfortably soft top layer, the mattress is made of safer, natural and nontoxic materials. The warranty is also really strong, which adds peace of mind. And unlike the last mattress we purchased that came compressed and rolled, the Birch relaxed to a perfect shape quickly and didn't have an...Read MoreRead more about review stating Great mattressy smell of chemical offgassing. Read LessRead less about review stating Great mattress
Side/stomach sleeperJonathan B.
Very happy with our first bed in a box purchase. I am mostly a side and stomach sleeper, and previously was feeling pressure points. The Birch bed has provided all the support I need as advertised. My wife sleeps more on her back, and agrees mattress was a great purchase. Also really appreciated not having to deal with VOC off gassing we experienc...Read MoreRead more about review stating Side/stomach sleepered with kids mattresses bought locally. Only negatives we noticed were minor: 1) the mattress being replaced went right to edge of Foundation, Birch mattress appears to be about 1” narrower (~1/2” of foundation visible on each side). 2) long lead time to receive, ~5-6 weeks from what I recall. Read LessRead less about review stating Side/stomach sleeper
Very comfortable. Love that isLinda T.
Very comfortable. Love that is made in USA with natural products. Thanks!!
Good experience and mattressJohn P.
We are very happy with the mattress. Hip pain ended within one night on the new Birch mattress. Feels great to get into bed every night.
Worth it!Jolene M.
The mattress is comfortable and cool. Setup was quick and easy. It also looks amazing with our bed frame. I was worried about the overall firmness of a hybrid but we haven’t had any back or neck discomfort. It certainly is a balance of our sleeping positions and needs. The mattress pillow top is a must for side sleepers. We also have the peace of ...Read MoreRead more about review stating Worth it!mind that the organic quality of the mattress is well worth the price. Read LessRead less about review stating Worth it!
Great mattress for the price.David G.
We're very happy with our Birch organic mattress. Super comfy and a great value for the price. I had hoped it would be just a touch firmer than it is, which is the only reason I withheld that fifth star. :)
First night on the newHolly D.
First night on the new mattress and had the best sleep score I've had yet! Great mattress for side sleepers.
So far, so good!Sue C.
It took about a week to get used to, but I'm pretty happy with this bed. I got the mattress topper as advised because I'm a petite side sleeper. It's possible that a latex hybrid bed is not ideal for someone like me because it's not super soft but I really like the materials for environmental and personal health reasons.
Worth the moneyLeslie M.
Honestly the most comfortable, warm and simply perfect mattress. I assembled it by myself, no problem. I love it. Hard to believe a bed/mattress this wonderful is delivered on my front doorstep rolled up In a box.
Great company!Rachel H.
I liked this mattress but it's too firm for side sleepers without a topper. The company was great to work with and very accommodating.
Good FitAlexander C.
Upgraded from a decade of sleeping on an incredibly basic mattress. Happy to finally have a comfortable mattress while limiting the environmental guilt of the transition.
Two XL Twins - Two Happy SleepersPatricia A.
My husband and I bought two XLTwins and put them on a king frame with box springs. We have both been sleeping amazing. And when one of us gets up in the middle of the night or in the morning, there is so little transfer, the other one can snooze. The mattresses are firm enough but also soft enough to feel the comfort of the intended design. Oh, an...Read MoreRead more about review stating Two XL Twins - Two Happy Sleepersd you can't even tell the mattresses are separate. We love our birch mattress. Thank you! Read LessRead less about review stating Two XL Twins - Two Happy Sleepers
This is a great mattress,Allison J.
This is a great mattress, although it took over a month to receive.
birch mattress is great.Anita B.
Getting the cover on the frame was a challenge for a single person, I had to call in assistants.
Better for you and the worldSarah V.
Decent bed, and feels good that we are sleeping on a completely organic mattress. So much better for you!
Mattress cover does not fitMarc A.
The mattress is comfortable. However, the cover does not fit properly on the body of the mattress. I imagine this had something to do with the shipping process. As a result there is piping that is about two inches over the part where you sleep which makes it uncomfortable. I reached out to customer service and they said there was nothing that coul...Read MoreRead more about review stating Mattress cover does not fitd be done. Read LessRead less about review stating Mattress cover does not fit
Con referral program, lumpy, smelly bed after 1 monthDaniel B
Con referral program. I referred my sister to have the same bed I bought and had it delivered to my house. The incentive was a $50 amazon gift certificate. I emailed them 4 times asking where my gift certificate was. They replied back with return instructions on the bed instead. They then replied asking details of my referral bed which I supplied them twice. They then wrote back I wasn't eligible because the mattress was delivered to my home which is where I bought my bed from. Not only this but the bed smells, the bed is already having indentations after only a month of use and the sides are rolling from getting in and out of bed. These mattresses aren't cheap and I'd expect a lot more. I loathe companies like this. Poor customer service, promises not kept and overall bad product. I will most likely be returning my bed and having her return hers out of principle.
Dips After Less Than Four MonthsMikayla L
We had a number of issues from the start. Our mattress shipped and then was sent back only to come in a ripped up and torn box. Two times we got pillows that were not even in a sealed bag. It was gross and we were offered new ones for free. However the quality of the pillows is terrible. These are about $100 each and are worse quality than Walmart pillows. They are lumpy and uncomfortable. I'm glad we got them free. The mattress seemed nice at first. It didn't smell and didn't appear to be damaged. However, after about three and half months we have dips were we lay. I weigh 115 pounds and my boyfriend weighs 185 for reference. I am so upset and feel like I wasted my money.
Not for meLynn C
I would give their customer service 5 stars, they were great and very helpful. I ordered the Birch natural mattress in December plus the topper. I am a side sleeper and found this mattress to be way too firm for me. I love that it is organic and made in the USA and that is one of the main reasons for my purchase. I gave it a few months, but was waking up with shoulder and hip pain. I wanted to love this mattress like so many of the reviewers. I did not love or even like the comfort level. I will say that returning the mattress was pain free and customer service was extremely responsive. I did receive a refund very quickly as well. I hope the company continues to do well and I give them credit for keeping it clean!
Horrible mattress, horrible companypatricia d
This mattress by Birch (a division of Helix) is the worse mattress I have ever purchased. The mattress has springs popping out, uneven corners that slope in, sinks down in center. Filed a return and ordered another mattress from a different company. They never called, emailed or picked up the mattress they agreed to return. The mattress has been sitting in my storage. They tell me it is past their 100 days - even though I filed the claim within that period. Such a bad company, they would rather fight their customers than to pick up the mattress and honor their agreement. I have filed a claim with the Better Business Bureau.
Not a Great MattressAnnmarie K
I weigh 130 pounds. I've had my Birch mattress for 10 months. About 2 months ago, I started feeling the coils when I move. My arms, hands and feet fall asleep pretty regularly. Don't waste your money.