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Big Fig is the premier mattress for those with a 'bigger figure.' They make a super durable and supportive mattress that is designed to support plus-sized sleepers. With capacity to withstand distrubuted weights of up to 500-1000lbs and a 20 year warranty, these mattresses are super durable and perfect for those that have suffered from a lack of support, hot sagging beds, or are looking for a firm mattress.
Loom and Leaf has a lot to offer -- standing at just about 12 inches thick, it has many layers of high-end foam that help alleviate pressure points but also properly cradle the spine. If you are frustrated by mattresses that don't properly support your back and spine, Loom and Leaf can definitely help. It has a medium firm option that is approved by chiropractors and other spine gurus. Also, its multiple layers mean that your spine alignment is never an issue. This is a luxury bed.
Based on our aggregated reviews and our scoring method, we recommend Loom And Leaf in this match up!
See Our Full Review of Loom And Leaf
Big Fig: 9.2/10
Loom And Leaf: 9.3/10
Big Fig: 9.2/10
Loom And Leaf: 9.3/10
Big Fig: 9.2/10
Loom And Leaf: 9.3/10
No Back Pain:
Big Fig: 9.4/10
Loom And Leaf: 9.3/10
Big Fig: $1299-$1999
Loom And Leaf: $849-$1799
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Loom And Leaf:
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Sleepers can be a picky bunch when it comes to their comfort (as they should be), which is why finding a product that most agree on is a great check mark to finding out if it works for you. Customers are very happy with these mattresses versus others. Do some more reading below to find out what customers are saying.
These mattresses are market leaders when it comes to support. This doesn't necessarily mean that they are firm, their beds work with the spine to support and enhance the sleeping experience.
Edge support is all about how well a mattress supports the sleeper on the sides, and this mattress does great at that. If you like roll towards the side of your mattress, these mattresses provide a feeling on the edge just as supportive as the center.
Bowling Ball & Density Tests
Bowling ball and density tests are very popular at measuring even support. These mattresses are supportive throughout the mattress with measurable evenness. This is essential if you have wide shoulders, hips, or other areas of the body that hold greater density. You'll be supported by these mattresses.
These mattresses do an excellent job with durability. Whether you are big or little, these mattresses can handled what you serve them. you should be able to expect this mattress to last the average durable range of 7 - 12 years., these mattresses should be able to support customers properly for years. In extremely rare cases, some much heavier or extremely active sleepers may find them degrade sooner, but these mattresses should be excellent for everyone with such a great trial policy.
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Sleepers give these mattresses solid scores for overall satisfaction, which means when we did a statistical look at the current data from customers across the net, we found these mattresses were ranked highly. This is a great place to start in figuring out if one of these mattresses will fit your needs -- read on for more specifics.
Support is extremely important to the overall feel of a mattress and whether it provides health benefits to the spine. These mattresses do a good job at support for their firmness specifications. So, you can rest easy that these mattresses will support your back while you sleep.
Most sleepers feel that the support towards the edge offers comfortable resistance. This means that the sides of the bed should be comfortable to most sleepers and the mattress will prop most sleepers up rather than sinking.
Bowling Ball & Density Tests
It's popular to test support by resting a bowling ball on the top of your mattress. These mattresses have good consistency in the feel of their surface layers, which is is a good selling point of this brand.
Everyone who is looking for a mattress is looking for one that will last. However, when longevity isn't always the highest priority for brands, it can be a tough prospect to find a mattress that lasts. Luckily, these mattresses have high ratings for durability. Most sleepers will see them last up to a decade. If you are larger in frame, you may find your mattress slightly less durable.
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I like to sleep on my side and since I've had my new mattress, my shoulders don't hurt when I wake up. The mattress is working great. My only complaint is with the shipping company that delivered it. The box was a mess that the foundations came in. It looked like it had been opened then closed back up and it was smashed pretty good. The foundations were fine, but they didn't match. One was dark blue and one was black. I didn't make a big deal out of it since you can't see them anyway.View More Reviews
I love the strength and support our Big Fig mattress provides while still being comfortable. Still no body indentations! It's a great investment!
This is the most high quality mattress (and boxspring) I have ever slept on. It's even better than more expensive mattresses I have owned. You can tell that every single part is high quality. I've slept on it about six months now and it is as new as day 1. It is very, very heavy and I can barely rotate the mattress on my own. Even the guys who delivered this were curious and impressed by it's build. I anticipate that this mattress will last a minimum of 10 years and quite possibly 20. I found it to be very firm and purchased a high quality 2.5 inch thick, 4.5 lb density memory foam mattress topper for it to make it super cushy. I did this because the cushy part of mattresses always wear out and I wanted it to be replaceable. The top of this mattress is fine, I am not saying it will wear out, but I need super duper softness. I also need a great and supportive mattress for the cushiness. So I searched and searched for the most high quality mattress I could find and took a chance on Big Fig. Glad I did. Now all my friends and family want one. They literally say, "This is the most amazing bed I've ever felt." And they are right!
If you are undecided about what mattress to buy look no further. This is the most amazing matress. You can feel the strength to this mattress and yet it is soft and comfy to sleep on. My back pain has vanished and I wake in the same spot I fell asleep in no tossing and turning.
I am 6'2" 300 lb football player type of guy that needed a new mattress as my old air mattress was over 20 years old. I did my online homework and then began shopping at the locally owned and national mattress stores. All promised a mattress that would work for me, but prices began at $2500 and worked up to $5000. I reviewed the online mattress manufacturers and based on reviews, ordered one of the name hybrid mattress (did not come folded in a box) that claimed to support "large" people for about $1500. After 4 weeks and trips to the chiropractor, I returned the mattress. Their customer support was excellent. After reviewing mattress designs, I elected to buy a natural latex mattress that would support "large" people for about $2200. It was far better than the hybrid but was too soft and I would sink resulting poor alignment of my back. After 4 weeks, I returned the mattress with again excellent customer support. I then read about Big Fig. After my previous experiences, I was skeptical so I called the company. I spoke to a very knowledgeable person that understood my needs. In fact, he may have been an owner. Since I had an adjustable bed, I only purchased the mattress. It has now been 8 weeks and I love the mattress. I did place a topper on the mattress that met my personal desires. In addition, it works well with the adjustable bed frame. The support is excellent...not too firm nor too soft. Upon lying on the bed, I quickly fall asleep and can only say "thank you" for making a mattress for "large" people.
I was skeptical about an online purchase, but after several attempts to find a good mattress from local stores and having them fall apart in less than a month, I was ready for something different. . When Allison (I'm pretty sure that was her name) called me to answer my questions, I was sold. Great customer service!!! The first night I slept on this matress, I was in heaven!!! The wife said it was too hard at first, but by the 3rd night she fell in love as well. I'll never buy anything but a Big Fig from now on!
I've had my BigFig for about a month now. I could tell before i even got to sleep on it how well it was built. I don't feel exhausted when I wake up anymore. I'm a big guy and love this mattress. Couldn't be happier with my purchase.
I am very pleased with my new mattress. It is medium firm as described. I found it a bit tall when combined with my beautiful bed frame. Despite the fact that I'm tall (5'8"), my feet don't touch the ground when I sit on the edge but the edge doesn't collapse. I may try it without the platform.
Well its been 2 weeks so far and I can not say anything but good things about the big fig mattress. Its well built and its a good firm mattress. I am a big guy whose struggled to find one that would hold up for me for any length of time. Will know for sure in the future but from all indications, its everything I expected it to be. Thanks for building a great product.
We got what we expected! Took about 2 weeks to be broke in fully but we love the comfort and stability. Definitely happy with our purchase
My husband and I have always struggled with back problems, and they've nearly disappeared since purchasing this bed. He's 6'3" and 250 lbs; I'm 5'6" and 120 lbs. Needless to say, it was difficult for us to find a bed that met our needs. Over the past 5 years we've purchased 2 other expensive mattresses that broke down. This is the 3rd and last purchase we'll be making in a long while. It feels sturdy and well-made. It doesn't sink in the middle, and I don't feel my husband or wake up when he moves at night. It's soft enough for me and firm enough for him. Couldn't recommend it more; absolutely love it.
The bed is just as described on the website. No sagging when sleeping or sitting. It is the best mix of firm and comfort. We had it delivered and the old bed hauled away. All went as expected. I would recommend for Big Figs, Small Figs, and any Fig in between! Thanks Big Fig mattress!!
I have had our Big Fig bed for one month now and I love it! It seems to be made very well and is firm.
Would not have believed how comfortable this mattress was! Purchased other brands but they all fell short of expectations. Finally took the chance and purchased Big Fig. The best purchase I EVER MADE! From night one fell asleep immediately and it's been that way ever since! To all big and tall people "try it, you'll like it" if I could give it more stars... I would !!
I was very skeptical, but I can actually say that this is the best mattress that I believe that I have ever slept on. I've had It now a little over 4 weeks , I love my new bed !!
My husband and I both are bigger people and beds break down so fast with us. We go through mattresses usually once or twice a year and that was really costing us some big bucks. Finally, this is what we've been waiting for. It feels supportive and strong enough to hold us both. We've slept on it for almost 100 nights now and it's definitely a keeper!!!
Occasionally my back hurts, as firm mattresses (like hotel mattresses) do that to me. However, it's not nightly and if the mattress holds up long-term, I'll be happy. Fairly comfortable just to sit or lay on and watch TV. Good so far.
My Big Fig has so much support. I love it so much. I am 350 lbs and always have had problems with my back. This bed provides relief for my already injured lower back. I wake up refreshed and without pain. Thank you Big Fig for making a wonderful product.
So far so good! Love the firmness and the fact that we don't jostle each other when we move. It's early in our experience with the Big Fig, but we love it so far! Thanks for a great product.
I did a lot of research on beds before we bought the Big Fig. I wanted a bed that would last -- one that would not sag and develop the grooves I had become used to. The Big Fig was the first mattress company that seemed to care how their product held up over time. When the bed was delivered, I knew we made a good choice. This is a solid piece of furniture. (pay for delivery and install). It's heavy. It's also very firm, but somehow still soft and comfortable. We've had it for several months and it is still like new -- not a trace of sagging! We both sleep really well and are very pleased with this purchase.
I just wanted to say that buying our big fig mattress was one of the best decisions that we ever made. As a plus size couple this mattress is the perfect one for us so far. It is very comfortable. We bought a King Size mattress and we have a full bed with myself, my husband and Gretchen, our rotten basset hound. She snuggles in between us and makes it known that she is doing us a favor by letting us join her in "her" new bed.
Have had the mattress one month. I purchased a California King. So far I am very satisfied on all fronts. I am 6'8" 340 lbs. I am a back and side sleeper and my wife is a stomach sleeper. The Big Fig is a very solid (and firm) well made mattress. It's firmness level is supposed to be the best for sleepers like my wife and I. I wanted to try a memory foam mattress and after extensive research I decided I wanted (and recommended due to my size) a hybrid mattress. My research of mattresses showed most had maximum weight capacity of 300-350 lbs. I found the Big Fig which had a 1000 lb capacity. I took a chance (ZERO objective online mattress reviewers who are not compensated by the manufacturers in some fashion) and purchased the Big Fig based on very few customer reviews (all positive). The company's description of their product appears to be honest and accurate. The mattress is firm yet it allows you to sink in just enough to avoid pressure points. The edge is solid and you don't sink/slide when sitting on the edge of the bed. My wife's back pain she had prior to the purchase subsided after several nights of sleep on the Big Fig. I'm still getting used to it but every night seem better then the previous (I've slept on traditional medium firm pillow top mattresses for years). I must warn you that the mattress is tall so measure accurately for your individual needs. I am tall so it is not a problem but my wife has difficulty. I should have purchased the shorter foundation. Also be warned it is a heavy mattress so make sure you have a solid bed frame and I also recommend purchasing the white glove delivery. In conclusion, I have to give the Big Fig five stars and will definitely update my review if something changes.
I wrote this review on my blog: https://lividlipids.wordpress.com/2017/07/05/review-big-fig-mattress/ My real life review is that the Big Fig mattress is THE REAL DEAL. Back in March we got a new @bigfigmattress. I’ve been waiting to sleep on it awhile before giving a review but was thinking now is about the time. This is a phone snap of my real life Big Fig – no models or made beds here. The baby is asleep in the crib four feet away and that card is covering a period stain on the sheet. I’m going to go from the bottom to the top, so first up: the frame. Big Fig offers a recycled railroad steel frame. I can’t budge it by myself. It’s seriously strong – I don’t think it’s going to move from where the delivery guys put it together. Our last bed frame was on plastic wheels that broke off; the Big Fig frame has nice sturdy feet with a little bumper pad on the bottom. We bought a king size, so we have two boxspring platforms that are pushed together underneath the mattress. They’re a gorgeous indigo color and if I’m honest, I haven’t much to comment on them besides that. I’m not a boxspring expert. The mattress is, in short, amazing. The firmness is startling after years on a lumpy, shitty mattress – but it is so wonderful. It’s soft and supportive. If you lie down on your back, it’s flat and firm enough that you can feel your spine start to settle down and straighten out. If you lie on your side, it gives enough to be comfortable but provides excellent support to your body. I tend to fall asleep on my back and roll to my side in the middle of the night. I’m five months postpartum, it’s been amazing to have the support after struggling with sciatica and a shitty memory foam mattress during pregnancy. It’s also been a real RELIEF for my hot flashes and postpartum sweats; the bed sleeps cool just like they say. I do NOT get hot in the middle of the North Carolina night where our thermostat sits at 77 while running constantly. The mattress helps my back – it’s comfortable – it’s cool – it’s solid. It seems like it’s legit gonna hold up to mine and hubby’s big butts over time. If for some reason it did not, I really like their warranty policy. Our last mattress was a Bed in the Box memory foam and had a separated foam top that buckled and body impression wallows 4″ deep in the mattress we sunk into, but the warranty didn’t kick in until there was a 6″ difference (can you imagine?). Big Fig’s 20 year warranty is superior; it only takes a 1″ body impression for them to repair or replace the mattress. I find it to be somewhat telling that since getting our Big Fig mattress, we’ve got a lot more photos taken on our bed. Like, three compared to none before. I think me and the kids may actually be spending more time just hanging out on the bed rolling around relaxing and snuggling. The only bad part of the Big Fig mattress is the price. It’s going to be in the range of “expensive” for most peers I know. It’s going to perhaps seem even more expensive when you’re comparing the price to all the blowout mattress store sales that might be in your area. If you listen to/read this piece by Freakanomics, you’ll be probably be thinking hell, why am I paying extra for this mattress then, if the market is inflated? Personally I think the extra testing of the mattress speaks well for Big Fig: better, more expensive materials means making and providing a better product to big-bodied customers at comparable prices. I would bet a good night’s sleep that Big Fig has smaller profit margins compared to other mattress makers in order to do it. “I guess that’s one benefit to an inflated market,” said my husband, as I explained this. AND HOW! They also seem to have really cute customer service. They reminded me that I’ve been wanting to write a review – they sent a little gift package with Bon Maman fig jam in it and a handwritten card. Talk about darling! (And tasty. I love Bon Maman.) If you’re big, get you a Big Fig! You won’t regret it.
The Big Fig arrived at our home over 6 months ago. While we were a bit nervous to order a mattress online, after talking with customer service, we felt very comfortable with knowing they understood not everyone would love their product and how the return would work. Well, I am happy to report we love our Big Fig and did not return our mattress. The Big Fig is very sturdy. You lay on top of the mattress and do not sink into it. Six months later and still no sink to the mattress. My favorite thing to report is that I toss and turn a lot in my sleep which has always bothered my husband. I do continue to toss and turn but my husbands side of the bed does not move. I think it's easy to say this was one of the best online purchases we have made. Thank you Big Fig!
We've had our Big Fig mattress now for 3-4 months now. When I compare it to mattresses I have purchased in the past, I know that this mattress is built to last. It's definitely heavy duty -- you'll definitely need some help to rotate it. We bought the bed frame with it and it's rock solid -- as well as the foundation. All three together make a bed that will seems indestructible. And not a squeak or noise at all from any of it. We love it.
My husband and I are both plus sized, and have suffered through an array of inferior mattresses over the years. While doing some research to find a good mattress for the both of us, my husband found Big Fig. We have had our mattress for just over a month, now, and we couldn't be more pleased! We are both sleeping soundly, and actually resting well, for a change. My husband is a battle wounded veteran, and he is able to stay comfortable throughout the night, for the first time in years. We both wake up without all the back, shoulder and hip pains we used to have! It's really a great night's sleep! The customer service is also fantastic! We had an issue with our delivery, and the Big Fig customer service was great to deal with and did everything in their power to make the situation right. We could not have asked for more! Great people - great mattress!!
Thank you for Big Fig! A good night's sleep and a good night's play!
We did our research and ordered the Big Fig mattresses-- we expected a lot and they did not disappoint
My wife and I were really excited to get our Big Fig delivered. Right away, we noticed the difference in firmness compared to our last mattress. The Big Fig was firmer but in a good way. It's the kind of firmness that decreases back pain and increases our quality of sleep. We can tell this mattress is going to be with us for quite some time, which makes us happy because everyone knows how tedious mattress shopping can be!
We find the bed to be very comfortable and so far we are loving it. It is not losing its shape. And thank you very much for the jam. That was very sweet of you!
We have been sleeping on our Big Fig Mattress for over a month now and are very happy! We noticed a difference right away as it was delivered. When our old $3,000 king size mattress was removed, it nearly folded in half almost like a taco. We couldn't believe we had spent so much money on it and it didn't last! There was no "folding" the Big Fig. Even with its sturdiness, it is incredibly comfortable and we are finally getting a good night's rest without waking up to our typical aches and pains from sinking into our old mattress. We purchased the king size bed because we also have 2 large dogs who seem to love it as well! We're confident this mattress will last us a very long time.
After many years of sore back issues this bed has provided great relief and very comfortable sleep. The quality construction is apparent.
My husband and I have been using our Big Fig mattress for over two weeks and absolutely love it. It is the deepest sleep that I have had in a long time. Our old mattress did not have much support so my husband and I would wake up every morning with some new ache or pain. He has back issues and I have a shoulder issue. So, it was difficult to sleep through an entire night. We started looking around at mattresses and quickly realized we were not memory foam people. Just did not like the feel of it. We needed something that was solid and firm, but still soft and comfortable. We have found what what we were looking for with the Big Fig mattress (Queen Size). I can't explain the technical details on how the bed is made. I just know that I have never slept on any thing so firm/sturdy before. The pillow top is just enough to make it very comfortable. We also ordered the White Glove delivery and was very happy with the service. They were there on time and quickly setup the bed. We are very happy with our purchase!
This is by far one of the sturdiest beds we've been in together. The sides of the mattress hold up better than any other mattress that we've had and recovers quickly. Looking forward to lots of good sleep on my Big Fig.
My Big Fig Mattress has transformed the way I feel about going to bed every night! I used to dread restless nights and now I find myself having my most restful sleep in years. The mattress itself is firm and substantial yet soft and comfortable. I feel like I've finally found a mattress that won't give me back pain or wear out in a few years.
We LOVE our Big Fig mattress. It's sturdy, firm and amazingly comfortable. Pocketed coils make movement in bed unnoticeable. We have been sleeping so much better since we made the switch. We recommend this mattress to anyone looking for an excellent sleep experience.
I love it. It's very firm and gives great support, especially in the lower back section.
Something that has really surprised me is the fact that the mattress stays cool at night. I'm a very hot sleeper, so I expect to overheat throughout the night. So far, with the Big Fig, I haven't. We received the Big Fig, and have been using it for a week or so. I've been pleasantly surprised with the level of quality, and the fact that it does what it says it does on the website. It's been great for both my Wife and I so far.
When I initially got the big fig mattress the first thing that I noticed was how heavy it was. I was shocked and when I looked more at it I could tell that the heft was from the build quality. I'm used to the box springs that come with mattresses breaking after a bit of use, so it was great to see one built so well. When I initially sat on the mattress I was impressed that I didn't immediately sink into the mattress. It has been a long time since that has happened. I absolutely love sleeping on the big fig. It doesn't cave in or form weird crevices that usually come from a heavier person sleeping on them. I also noticed that the big fig sleeps cooler. I didn't wake up covered in sweat like usual. I have also noticed a decrease in the amount of tossing and turning during the night. It's really easy to get comfy and stay comfy on the big fig. It is a strong and supportive mattress. I highly recommend the mattress to everyone, I cannot rave enough about the big fig.
I’m plus size and my boyfriend is tall. It’s great to finally see a mattress that’s made just for us!
Wonderful mattress at a very good price. Today or is about value. If you value a great mattress at a very good price with an industry leading warranty and unparalleled customer service you need not look any further. I did extensive research and decided on a Saatva mattress. Loom and Lead to be exact. Expertly made and uncompromising comfort. Love it. Delivered to my home and placed in my bedroom with the security of a fantastic money back guarantee. These folks don't just talk the talk - they walk the walk. If you are highly satisfied they aren't. I simply can't say enough about the great mattress and the outstanding customer service.View More Reviews
For the value this is a really good mattress. I'm a side sleeper and I can sleep well on our Cal. King. When this mattress is done, you're the first place I'm coming back to. The ONLY thing I would ask you to either upgrade or leave as an option is firm support on the mattress edge. You can't sit on the edge as there is minimal support there. That is my only wish as an upgrade for the future. Otherwise my wife and I are quite satisfied.
The value of their products cannot be surpassed. The quality is excellent. We ordered a queen mattress and then adjusted our order to include the adjustable base. Making the change was effortless thanks to their great customer service. The installers were efficient, professional and kind. We love the bed. I'll never buy a mattress from another source.
I gave this a shot after herniating two discs in my back. Felt great for the first couple of months, but then my back pain returned. I found out, contrary to my original belief, that I need a soft mattress. My wife loved the mattress, but unfortunately I was the problem. Customer service was excellent at handling the return, which is part of still giving the high rating, despite it not working for me. I normally don't do reviews, but I was so impressed with their professionalism that I couldn't not comment on that. It is worth it, even if you're hesitant, to try this company out!
This mattress in wonderful. The minute my head hits the pillow, I'm gone. Even if I just lay on it too relax after work, I'm out like a light. I, like others, looked at Tempurpedic, but there is no way I'm ever gonna pay 4 grand for a mattress. Besides, the guy at the local store was kinda uppity when I told him I wanted to compare.
Anyway, it's been a wonderful 5 months with not a backache or sore shoulder. This thing is the best investment I ever made in a bed. From box springs to inner springs to waterbeds (2) to pillow-top to this and this is the best I have ever found.
I’ve had chronic insomnia since I was a teenager and have tried so many pillows, mattress toppers and mattresses that I could stock a small store. Each one dangled the promise of a good, if not great, night’s sleep. Adding to my poor sleep hygiene is a neuromuscular disorder called cervical dystonia. This condition causes certain muscles in my neck, shoulder and upper back to be in complete, non-stop spasm. Think of a charley horse that will not release. I take strong meds for the pain, having exhausted traditional treatment protocols, but between dystonia and a brain that is in overdrive, it’s the wonder I sleep at all.
Purely by accident, I discovered Loom and Leaf. The name was so catchy that I investigated further. I had no interest in buying a mattress in a bag because most sounded like glorified mattress toppers. And not only would my Loom and Leaf be delivered and installed, but also my old mattress would be removed for a small fee. I was almost sold before checking out the mattress!
The side-by-side comparison to the Tempurpedic mattress sold me. I had tried the Tempurpedic for a weekend at a friend’s house and loved it, but I couldn’t wrap my head around the high price. Nevertheless, I was prepared to purchase one before I saw the Loom and Leaf ad. You sold me within an afternoon after I read articles not only about your products, but also articles in financial publications praising your company. Your business model has certainly pleased Wall Street, assuring me that you are not a fly-by-night operation.
To finally get to the point, I slept uninterrupted for eight hours the first night I tried my Loom and Leaf! I was shocked when I looked at the clock. I don’t remember the last time this had happened. Non-insomniacs cannot be expected to understand the frustration of being unable to sleep and probably wondered about my faculties when I talked of nothing but my sleep-filled nigh! I can’t explain how comfortable it is, but I felt like I was nestled in a thin layer of sand. The degree of firmness is perfect (I don’t like a soft mattress), but the mattress has enough give to cushion my body in all the right places. I used my favorite pillow, and to my total surprise, I had almost no pain from the dystonia. I was also under the impression that since the mattress has memory foam, I would see an outline of my body after I got out of bed (like a crime scene diagram!). Somehow the mattress finds your sweet spot no matter where you lie.
This was not a one-night wonder. I continue to sleep well after having the Loom and Leaf for five weeks. Believe it or not, I used to dread getting into bed because I knew I would either toss and turn all night or surrender to a good book. I am spreading the word not only to friends, but also to my doctors, one of whom has done her best to help me. What I emphasize, aside from my ability to sleep, is that my Loom and Leaf looks like a regular mattress and sits atop my box springs. No new bedding is required. Yes, one can spend less money, but I would never subject my bad neck and upper back to a “mattress” that has been rolled into a bag. And the major appeal to friends? Removal of the old mattress at a reasonable price. You have done everything right to make Loom and Leaf a big success - an excellent product, the side-by-side comparison and outstanding customer service.
All I can say in conclusion is THANK YOU!!!
So happy with my mattress.
From order to set up & delivery, 5 stars
After having my first child, I started researching mattress toxicity as well as comfort measures for back pain. When my child was a young nursling, she would cosleep with using our awful innerspring mattress that was wreaking havoc on my back. I was concerned about safety in addition to being fed up with the back pain. I found Loom and Leaf and will never look back. I am excited to get into bed every night. I ordered the softer model and both my husband and I love it. I rate the customer service, product quality, shipping, and price all with 5 stars. This is a great company with a terrific product. Now I am pregnant with my second and my sleep quality is so much better than with my first. I am comfortable, breath easy, and rest well knowing that we are sleeping on a safe mattress. It really does feel luxurious for a fraction of the price. Also, the no-risk trial policy made my husband happy.
I have the memory foam mattress and the mattress surpassed my expectations. Every day before I bought this mattress II woke up feeling like an old lady with back and body aches. My first night on this mattress, I woke up feeling great. It is hard to describe but I feel like I am sleeping on a cloud I bought the queen mattress at $1099. People said to me, why take a chance buying a mattress on line, but really it is the best way, as I read the reviews, and can only agree with all the positive reviews. Going to a store, how can you figure out which is the best mattress by laying on it for a minute or so. I also paid a little extra to get two separate box springs which makes it so easy if you have to move. Can't rave enough about this mattress.
I tried to save a hundred dollars and buy a competing online bed. Big mistake. We got it, waited for it to break in, and it never got more comfortable. That bed cost $1499. Loom and a Leaf cost $1598 (king size) after the delivery. I wished I had just spent the extra hundred initially and got a better quality bed like the Loom and Leaf.
Coming from a very expensive Tempurpedic, we needed something at least comparable to that quality. Loom and Leaf exceeded our expectations. In fact, it feels even better than our Tempurpedic. My wife and I both have serious back issues with my wife having had back surgery in recent years. She is VERYYYyYY particular when it comes to beds. She and I have never slept better than we have with Loom and Leaf. It supports our backs well with the special quilting in the middle third of the bed. We were both used to sleeping hot on our Tempurpedic. Not so with Loom and Leaf. With it being all memory foam, we anticipated some heat retention issues. I’m still waiting for it. It has not happened. We sleep very comfortably with the cooling features of the foam.
Trust me, there is a difference in quality with this vs a bed in a box. I can say that conclusively from first hand experience. Before making the Loom and Leaf purchase, I was able to visit a store that had 15 different types of online beds in their showroom to test out (Casper, Purple, Tuft and Needle, Leesa, Tuck, etc.). Most of the other mattress seemed to bottom out on me. I’m 6’1” 190 so I was surprised out how unsupportive they were. After being unsatisfied with that entire selection and refusing to pay $5000 for a cooling mattress in stores, I decided to try the one bed that was not available for me to test out, Loom and Leaf. We got the relaxed firm and it is wonderful. I would compare it to the firmer cloud or softer medium firmness from Tempurpedic. That being said, the quilting on top provides such a better feel on the Loom and Leaf. The delivery was simple, I didn’t have to unwrap it and carry a 100 pound box upstairs like I did with my previous mattress. The delivery was easy and the mattress was able to be laid on right away.
We couldn’t be happier. We are both average size people with a history of back issues. It has worked so well for us. Trust me, spend a couple hundred more dollars above the other competitors and pick up this mattress. You are spending a third of your life on this for the next 8-10 years. Don’t skimp. It’s not worth the hassle of losing a good nights sleep. We, for the first time, are sleeping through the night without waking up to toss and turn repeatedly. Thanks Loom and Leaf!
The delivery men were efficient and set it up was done in a timely manner. The frame was not needed and we were given a credit for the bed frame. The only mistake we made was the foundation or box spring we ordered was too high for our bed frame, when I called to the return the larger box spring for the smaller box spring, the company had no problem with the return, But you have to pay a $99.00 delivery free for the new box spring. My wife and I decided to wait at least 30-60 days to make the decision to return the box spring and mattress.We wanted to make sure we liked the mattress as well, in case we had to return both box spring and mattress for a different model. The company was good and welcomed that decision due to the fact if we traded both it will still cost a $99.00 delivery charge
Hank & I have been together for just over 6 months, and it really has been #loveatfirstsleep. He is firm, but at the same time soft. I miss him whenever I am away. I am basically Goldilocks, and Hank is just right. (By the way, Hank is my Queen, relaxed Firm bed. Yes, I love my mattress so much, that I named him.) I see a chiropractor regularly, and the bed has helped wonders!
We ordered the Luxury Firm online 10 days ago and it arrived 3 days ago. Let me start by saying this is the perfect mattress, WOW! This is our first time buying a Memory Foam mattress, what a GREAT decision we made. Saatva Loom and Leaf customer service is impeccable (customer first for sure) easy online purchase and we called Loom and Leaf just to confirm our Queen mattress everything was all set, with an online confirmation. Three days later we got a phone call from the delivery company confirming our home address. The white glove delivery service was SUPER OUTSTANDING, they were patient and professional (CLEAN) that we even gave them a TIP$. Loom and Leaf, thank you for having a great product. Readers please don't be worried about buying online, Loom and Leaf is there to help the consumer, remember customer first...TRUST LOOM AND LEAF!
After 20 years on a latex mattress with a added memory foam topper, we decided that the time had come to purchase a new mattress. I was very hesitant about buying a mattress online but the reviews were what drove my confidence. I went into our local RC Willey and tried out Tempurpedic but could not swallow the price, I really wanted to buy a Mattress not a car, crazy bananas they were expensive. I can say that I feel that Loom and Leaf is well worth the price they ask for it compared to what I looked at down at the Department Stores. The first thing I noticed over the Tempurpedic was the cover and the quality, this is a well made product. I first laid down on it and knew we had made a wonderful choice. The delivery company was not very communicative and the time was 2 hours past my latest delivery window but Loom and Leaf was (very) helpful to follow through and resolve that and get them to my house. You need to separate this review from a little frustration on delivery because the Mattress is wonderful and overall I still give the experience and the Mattress Five stars. My back can't wait to go to bed tonight!
By far the best mattress I have ever slept on!
We already had a "high quality" mattress I got to where I couldn't sleep in the bed due to hip pain and often found myself sleeping on the couch. After a lot of research we ordered the Loom and Leaf soft and it is AMAZING!! I waited to write this review a year later and it is still AMAZING!!
We are hesitate to stay at a hotel or time away because nothing compares to our bed at home.
Wow, we are impressed! It was very easy to order our mattress on this website. Soon after we began o get emails letting us know what to expect next. We got word that the mattress was ready earlier than expected. We got a call to confirm a delivery date. The delivery guys showed up a little earlier than expected and did a great job setting our new bed up. We bought the Relaxed Firm mattress. Last night was our first night sleeping on it. We love it! We slept great the first night which I didn't expect. To best explain this mattress, It feels comfortably soft to the body but very supportive. And best of all, my lower back wasn't killing me when I got up, which is why we were shopping for a new bed.
I am pleased with this mattress. I considered the Beautyrest Black Hybrid product before this one, but balked a bit at the $3,000+ price for a king. I decided to try the "Luxury Firm" option, because I was curious what you could get as a direct from manufacturer product. I wished there was no cost for delivery, and was not excited about the $30ish dollar haul away fee for the existing mattress, but I suppose that this is in an effort to keep costs down, which is the point.
While I was nervous about buying a mattress online; however, when it arrived I was happy that the quality appears to be very high. I bought the foundation and the mattress, and the fit and finish was top shelf. Because of the materials indicated and the fact that there was zero "Off-gassing" upon setup, it helped me feel like we were not breathing volatile chemicals for a few days after unpacking.
I came from an Aireloom mattress that was definitely plush, so there was a slight adjustment. Not to say that I had any difficulty sleeping from day 1, but the sleep quality improved over a few days and starting sleeping very well after 3 days.
If you are coming from a traditional mattress, you will notice that the Luxury Firm is not soft and bouncy, but neither is it "hard". It provides immediate resistance when you lay down that doesn't 'give' easily, but you wouldn't describe it as hard, just not spongy or bouncy. You will not sink deeply into the mattress, but it will feel comfortable. It just feels substantial.
My wife and I usually sleep hot, and feel this mattress dissipates heat very well.
We were seeking a more supportive, firmer mattress, so this fit our bill perfectly. Previous to this purchase I equated Firm to equal Hard; however, I now understand that Firm can be comfortable.
Just be sure that you are actually looking for a FIRM mattress, and not just one that is MORE firm than a soft mattress you have now. We are side sleepers, and this is about as firm as I'd want it to be.
Overall, very pleased and would recommend to others to try. I do feel like I received a not only a good, comfortable product, but a very good value. Saving thousands of dollars will definitely help you sleep better.
We just took delivery of our L and L bed two days ago. We were trepidatious--the specs were great, but ordering a bed we had never tried out seemed risky. There also seemed on Amazon, and elsewhere, to be a wide range of reviews about this bed. One claimed the bed arrived with a "made in China" tag and smelled of cigarette smoke. It ultimately became impossible to tell which reviews were genuine and which were not. This is one reason why I wanted to write our own real review. I spent at least an hour texting with customer service before we purchased, and then again, in a detailed query about L and L's great warranty. I was really impressed by customer service all the way around. Delivery was early--though other reviewers have inexplicably reported long delays. As soon as the bed was set up, I tested it out and was delighted. My husband came home and had the same response. The bed is a wonderful firm/soft--supportive in just the right way. We are only 2 nights in, but we couldn't be happier about L and L's transparency (we found that shopping at our local mattress store was like shopping for a used car--prices were changed constantly--and I felt like we were being charged a huge markup for the beds we were vaguely interested in), the quality of the product, and the warranty. Everyone is different in regard to mattress preference, but I urge interested buyers to steer clear of reviews, trust your communication with customer service, and try out one of these great beds!
From the quality materials, attentive customer service and the white glove delivery service, this is a superb bedding set. Incredibly comfortable. Just plain wow!
I bought the mattress close to a year ago. And it has been the best investment ever. I sleep wonderfully almost every night (when my dog doesn't take over most of the sleep space). I range from a stomach to side sleeper, and am always comfortable no matter the position. I had been looking for an affordable and eco-friendly bed for some time and was so excited to find Loom & Leaf. I've recommended this bed to friends, who also bought and loved. Could be more pleased.
After years and hours of trying mattresses in stores and even an inhome trial and two awful mattresses, I came across this company and mattress online. First the customer service was prompt and helpful as I had a few questions after reading about the mattress. Then when I decided to buy it, SO easy and fast. I ordered it on my phone in a matter of minutes. And the price was very inexpensive. The delivery service gave me a delivery date and they showed up on the day a little earlier than scheduled. This mattress looks beautiful and so expensive! I couldn't believe it. It was delivered with no damage and no dirt. And oh my god when I first lay down on it I melted! The first comfortable mattress in years! As I suffer from lower back pain and have a difficult time finding a mattress to support my lower back while being comfortable for the rest of my joints. And this mattress did it all! And I'm happy to say six months later I'm still getting a great night sleep with no back pain.
Man what a great mattress I'm very happy with this product. It light but heavy and firm but soft the longer you lay on it the better it fill to me. I'm looking for some bed clothes for it now. The co told me that they are coming out with their own line of cloth for their beds I cant wait to get some thanks.
After doing a great deal of research and deciding on what I believed to be the best choice in the Loom and Leaf, we never received our mattress thanks to the delivery partner L&L chose to entrust our mattress to. To make a long story shorter, the delivery "company" held our mattress hostage for more than a week before (and only after I called L&L to inquire as to the whereabouts of the mattress) they called a day after L&L said that they would to arrange delivery. They promptly told me the day and time that they would deliver, never asking to arrange anything, just dictating the delivery. I told them that I was not available on that day, but had several others available, and was told that they would call back the following week to arrange delivery. Well, I did rearrange my schedule to meet theirs, and received a mattress that was damaged and soiled (surely not because it was kept buried within their over stuffed warehouse for over a week). We refused the mattress, called L&L and I must say that the L&L representatives were very nice, apologetic, and asked for a second chance - even refunding the shipping fee and a portion of the mattress cost. L&L made us a new mattress and once again sent it to the same delivery "company". Well, again, no word about it for quite some time until I called L&L to inquire. I was informed that the delivery "company" would call the next day to arrange a day and time, and even that they would be flexible as they need to get it to us in a timely manner. When they called it was only to head down the same road at the first time. Got a call at 11:30 in the morning and told that they will deliver the next day in the afternoon - so we were expected to rearrange our busy schedules to accommodate the delivery folks. I offered an alternative day for later in the week, and was told that that wasn't possible for them, and they they'd call next week to see about delivery later. I happened to ask how long they have had this second mattress in their possession and was told that they have had it over a week by this time (again, stuffed into their warehouse getting damaged). I told them to keep it - called L&L where I was again treated with respect and understanding. They tried to call the shipping manager to get it delivered, but to no avail. L&L promptly refunded my money and now I'm mattress shopping again. Not only did L&L lose my business, but others as well as many of our coworkers were anxious to see how we liked the mattress. Since the shipping partners are the face of L&L, I don't have a good impression of them now. I appreciate the customer service that L&L provided, however better vetting of their delivery partners is warranted. If I find that L&L finds a competent, customer centric delivery partner before we purchase another mattress, I might be persuaded to give them a try again, but we'll see. For now, anyone in the El Paso area looking should be wary.
We are in LOVE with this mattress.
King relaxed firm: the comfort level is so good it's an entire experience. Yes it is as/more comfortable than those expensive memory foam mattresses we tested out at the store...this is a far better value!
My concerns were motion transfer and support. I am kind of the Princess and the pea if you remember that story.
Because I am a really light sleeper (an understatement) our main concern was buying a mattress that allows both of us to have undisturbed sleep. If you and your partner go to sleep at different times, obviously you don't want to be woken up when they come to bed- but I was always being disturbed on our previous inner spring mattress. It felt like an orca whale was getting into bed with me and the amount of motion would wake me up or make me dizzy like motion sickness. But oh no, this Loom and Leaf mattress is perfect, it's like having your own bed, I never feel my partner moving, it's bliss.
Also a concern was firmness, would it be too soft and I'd just sink in? Not at all, it's perfect.
Positions? We both sleep on back, side and stomach. It's so comfortable in any position.
Customer service: HUGE thank you to the really nice person who called me and made all the arrangements to have my mattress dropped off. He was polite, well spoken, professional and personable. He even went out of his way to deliver my mattress a day earlier than planned because I wanted it in the day we moved in to our new home. The delivery guys were efficient, fast, polite and perhaps the nicest out of all the deliveries I have had to accept since buying a new home (think appliances, furniture..etc!) So Loom and Leaf and Saatva are obviously working with great people.
Thank you, it's been a pleasure and we love this mattress.
I ordered my Loom and Leaf Mattress and received it before it was originally scheduled for delivery. The customer service team was prompt and great. When they delivered the mattress, I ordered the low profile foundation since my bed sits high, however, I still needed the high foundation. I called into customer care the day the mattress was delivered and paid the $99 shipping for them to exchange it. I will say the Customer Service Team is excellent, however, I am not too pleased with the run around between the Customer Service Team and the Delivery Team of the new high profile foundation. Every-time I call into Customer Service they put me on hold to call the delivery team, I was expected a phone call last night or first thing this morning, still have yet to receive a phone call. I will say as far as the mattress itself on the low profile foundation that I have had an awesome night sleep, the mattress is comfortable and cool and it is a great investment for the price, you really can't get a better mattress.
I did a lot of research of online mattress choices before deciding on the Loom & Leaf. My research showed that a higher percentage of buyers were satisfied with their mattress when buying a Loom & Leaf then when purchasing other online mattresses. I loved the fact that it included home delivery.
I have always been a traditional mattress user, and honestly never cared about the quality of mattress, until I recently began experiencing neck and back pain, and finally attributed it to what I was sleeping on.
I was a little worried that I wouldn't adjust to a memory foam mattress. My first 2 nights sleeping on my Loom & Leaf were heaven, I completely conked out. After this, there was definitely an adjustment period, but knowing that it can often take 30 days to break in a mattress, I settled in to give it time.
I'm glad I did. Going to bed is now one of my supreme joys in life. I wake up every morning so thankful for my bed. I am a very warm-blooded person, and we keep our home at 68 degrees year-round. The Loom & Leaf has never felt warm to me.
I enjoyed good service throughout my experience, but there was one point where I felt my online assistance was copying and pasting answers for me which didn't entirely fit what I was asking. Not a big deal in the overall scheme of things. ;-)
In 1990 I had back surgery and was told I need a firm mattress to help my back heal. On a trip to Europe I learned about European Mattresses that don't have springs. On a business trip I stayed at a very nice US hotel that had their brand mattress which was stiff and super comfortable. It too had no springs which makes sense since they eventually wear out and become uncomfortable. I purchased one of the hotel mattresses from the manufacture. Used this mattress for many years which helped my back. When it was time to buy a new mattress this year I was very worried about finding a mattress as good or better then the one I needed to replace. The company I had bought my mattress from had switched foam several times over the years and there was no way to try it locally and was told the state the mattress was made in had a no return policy on mattresses.
I started my search on line for mattresses with no springs and found Loom and Leaf. With their policy of around three months of trial and the ability to return it I found that there was nothing to lose with a trial period. The price was well below what some of the top competitors were charging. L and L also had white glove delivery service and removal of the old mattress system.
I got the less firm mattress since my wife and I are side sleepers. I knew the first night that this was what I was looking for. Firm like my old mattress but just enough cushion for complete comfort. The material quality look of the complete set way surpassed my old mattress and exceeded my expectations.
Truly in "Heavenly relief atop my Loom and Leaf."
We have been married 47 years and have had many mattresses...this is the best!! First of all, the take away/delivery/set-up was wonderful. For months I have had to sleep with a pillow behind my back and between my legs due to knee and back issues. Not any more, this mattress has me feeling no pain!!!! Thank you, Loom and Leaf for a great product and super customer service.
The customer service with this company is very poor. I ordered a Queen relaxed firm mattress and it is a little too soft. I inquired into exchanging for a more firm mattress. I am told that I have to pay an additional $99 delivery fee I order to do this.
Buyer beware!! This is a deceptive practice that you have to pay for another delivery on top of the original delivery. I guess this company would rather you send the old one back and buy from another manufacturer.
I'm very disappointed!!
I bought this mattress as a responsible necessity. I did not anticipate how awesome it would make me feel every time I get into it. For realz; this mattress blows every other mattress I have ever owned out of the water. So glad that I stopped my endless research cycle and made a commitment!
I have yet to receive my mattress and have waited the 4 hour delivery window (11 AM to 2 PM). I was told that someone would contact me 30 minutes prior to arrival. No one called. I took the initiate to call at called at 1:35 PM, and was told that they would check on the status of my delivery. Ken, the representative, called me back right away to inform me that they would arrive by 2 PM. At 2:15 PM I had not received any notification, so I called back and spoke to Sandy. She again informed me that she would check on the status of my delivery. She called me back and said that "the hub" was aware that they were running late and would be here by 2:30 PM. I asked Sandy who I should call if they do not arrive by 2:30 PM and she advised me not to call back and to give them some "wiggle room". This is unacceptable. I took time off work to be here, and it is 2:30 PM and I am now late for work, and still waiting...
Wow, couldn't believe the great experience I had with Loom and Leaf. From on line ordering to delivery and set up it's been the best shopping experience I have had. Top it off with a great product and you have a very satisfied customer. Can't say enough good things about Loom and Leaf by Saatva.
I just ordered today but I feel compelled to tell you how awesome your website is! Very user friendly with the perfect amount of info. So excited to receive my new mattress!
While the mattress did not work out for us due to me being a big guy needing adequate support, and my wife's preference for a plush feeling mattress, I do want to say that Loom & Leaf's customer service is top notch. Our refund request was honored immediately, and they have been a pleasure to deal with.
Initially I wanted a tempurpedic but after much research we decided to try loom and leaf--the price point and organic materials were the two main reasons. Wow, after two weeks I am sleeping the best I have slept in years. My husband gets up a lot at night, and this used to wake me every time it seemed. Now, I do not wake and cannot even feel when he gets up out of bed! I love waking feeling refreshed, and I absolutely love this mattress.
WE LOVE THIS MATTRESS.....Best service and best bed we have slept on..The firm is perfect and is almost exactly like the Temper-Pedic they compare it to..The cloud was way to soft for us so we went with the FRIM from Loom and Leaf...Great customer service and good communication for delivery and when I will get my bed. This is a great company!!!
We are so happy to have discovered this mattress! I had been suffering from lower back pain for the last several months, and simply couldn't get comfortable during the night. I would toss and turn every 30 minutes or so, leaving both me and my poor husband exhausted by morning. I wanted a TempurPedic but the price tag was not an option for me. When I learned about the Loom and Leaf mattress, I had to give it a shot! And I'm so glad I did! You can truly feel your back being supported, and the mattress just cradles you right in the position you want to lay in. Perfect balance of soft foam and firm support. Sleeps cool, as far as I can tell. And I loved that there was NO odor when it arrived, unlike another brand we had tried previously.
Our Loom & Leaf mattress is the first memory foam mattress that my wife and I have ever owned after 36 years of marriage and we are quite pleased with the purchase. I was originally ambivalent about the need for a new mattress; but, my wife has hip and back issues that were driving our search for a new mattress. She said that her sleep experience was much improved at our adult daughters' homes where they have memory foam mattresses. So, after much research, we decided to try a Loom & Leaf "relaxed firm" mattress. After about 90 days, we concluded that the "relaxed firm" comfort level hadn't met our expectations and contacted Loom & Leaf to arrange for a pick-up/refund. The Loom & Leaf rep asked me questions re in what ways the mattress hadn't been satisfactory explaining that she wasn't trying to impede the refund process, but was trying to gain consumer information that might be evaluated for potential product improvement. She said that based upon our reasons for dissatisfaction, she felt that we would find the "firm" comfort level more to our liking. She offered to swap the "relaxed firm" mattress we had originally purchased for a new "firm" one at no charge other than the standard $100 delivery charge. The rep also explained that we would have a new 120 day free trial period with the "firm" mattress. My wife and I agreed to this proposal and we are glad that we did. We've found the comfort level and overall mattress quality to be outstanding as was the delivery/set-up for both mattresses. Additionally, the Loom & Leaf customer service personnel - whether over the phone or via on-line chat - have been very pleasant. We give Loom & Leaf a five-star rating!
My boyfriend and I decided to buy a new mattress since our old one was killing us. We considered Temperpedic, Casper, original mattress factory serenity but the L&L beat all of them!
I love the color, how firm is, and the fact they were organic and my boyfriend love the memory foam. We both love the price!! We saved 400 bucks compared to the one we almost buy from Original mattress factory 'Serenity'.
The motion transfer is almost inexistence, the mattress doesn't shake our move while rolling around. The mattress is very breathable and not hot like other memory foam mattresses.
I totally love the service, very attentive and informative.
We being sleeping in our awesome L&L firm mattress for a month now. We wake up very well rest, and happy.
We totally recommend it. It's a very good investment.
We purchased the relaxed firm mattress and tried it out for 120 days. I've purchased a couple of "bed in a box" type mattresses online in the past and found setting those up to be a bit of a pain. It was also very difficult to achieve the smooth rounded look that you'd expect from from a mattress purchased in a store when you assemble the mattress yourself. My experience with L&L was different and I was immediately impressed by their in-home installation. Having the mattresses delivered and set up was a major convenience and made buying a mattress online feel more like an in-store experience. The mattress was well constructed and just had a very premium look and feel. We're combination side/back/stomach sleepers and found the mattress to be more comfortable in some positions than others. Ultimately we decided to return it and continue the search for a mattress that fit both of our needs. However, I felt compelled to leave a review because L&L continued to provide great customer service even during the return process. A quick phone call is all it took. The customer service manager wanted to make sure I had a good experience despite the return and I received a refund within a week. I would recommend that anyone on the fence about ordering a mattress online through L&L give it a try. It's a high quality mattress with great customer service to back it up.