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The original BedInABox® is one of the original trend-setter brands to sell mattresses to customers in a box. Since starting, they have added mattresses in a variety of firmness options and pricepoints. With a focus on memory foam mattresses, their offerings have multiple layers of foam and range from 9'' to 13'' thick. Overall, customers like their mattresses at first, but there were some complaints about durability reported by some.
Intellibed has been making gel mattresses since 2000 with its patented gel technology. They have have two collections: the Legacy and the Luxury. These mattresses come with pocketed coil support systems and layers of latex or foam. Overall, customers like their mattresses and liken them to other familiar gel technology available in other mattresses. However, the prices are much higher than expected for the materials and some customers found their firmness disagreeable.
Based on our aggregated reviews and our scoring method, we recommend Intellibed in this match up!
See Our Full Review of Intellibed
Bed In A Box: 8.6/10
Bed In A Box: 8.8/10
Bed In A Box: 8.9/10
No Back Pain:
Bed In A Box: 8.8/10
Bed In A Box: $399-$2598
Bed In A Box:
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With brands doing lots of work on their online reputation, it's pretty hard for an average shopper to get to the bottom of customer satisfaction. That said, overall, these mattresses are reviewed well by sleepers. However, there were a few complaints from customers that didn't feel as cozy so look below to see if the mattress specifications will work for your body type!
These mattresses aren't ideal for everyone in terms of their support. Though some sleepers find these mattresses to be comfortable, others have found these mattresses not to be comfortable. If you are thinking about buying one of these mattresses, take a look at the specs to make sure it will work for your body.
Edge support is definitely an important indicator to those with mobility concerns. Others don't find it is to be a big concern. Customers have mixed reviews about the supportiveness of these mattresses so make sure to do added reading if it is important for you.
We all want to find a great mattress that offers good durability and lasts forever, but that is sometimes easier said than done. That said, good data on the materials used as well as customer reviews and tests make estimating durability easier. These mattresses, specifically, are more durable than average and should last between 5 - 7 years for most, but some who are larger in body type may experience them to not last as long.
Most sleepers feel excellent with their mattresses and reviewed them well. Some customers, though, didn't feel as positively. If you are considering buying one of these mattresses, make sure to read our analysis below.
These mattresses are above average when it comes to support. Though some folks doen't like the firmness of these mattresses, most customers describe these mattresses as having the right amount of support.
Edge support is important for those that have mobility concerns or roll towards the edge of the mattress at night. These mattresses are well reviewed for their edge support overall and they should support most customers comfortably.
Bowling Ball & Density Tests
Many mattress bloggers like to use bowling balls to measure support and firmness. These mattresses do well at providing even support throughout the mattress, which means they should do well comfortably responding to your body.
Good comfort that lasts for a decade plus is one of the most important factors for mattress shoppers. Though there are some reasons, like dust, that would mean we wouldn't want to sleep on the same mattress for over 15 years, we would all be more comfortable if we knew our mattress would last that long anyway. These mattresses are good overall when it comes to longevity. Most sleepers will be happy with these mattresses over 7 years, but rarely some folks have complained about the feel. If you are a larger person, you may want to do a price analysis to make sure these mattresses are for you.
I had great hopes for this bed; however, it is just too firm. Our former memory foam mattress lasted about 7 years, and my husband and I were beginning to have lower back pain because the bed had broken down and was too soft. Prior to that happening; however, we were very happy with the bed. Unfortunately, the manufacturer was no longer in business or we would have just purchased another.
After lots of research of reviews, etc., on the internet, I settled on the pacbed original 11." I was a little concerned about the only complaints being that the bed was too firm, but I thought we would try it and we could also buy a topper if it was too firm. First, the gel memory foam on the pacbed is different from our former bed, which conformed to your body. The gel memory foam simply depresses where you lay, more like a traditional spring form mattress, instead of enveloping your body. In addition, the three inches is not sufficient because you end up depressing through to the support foam, which is very hard. For reference, I am 5'7" and 145 lbs. Both my husband and I have had hip pain since purchasing this bed, and I can no longer sleep on my stomach. I have forced myself to sleep on my side with a pillow between my legs, which is the only way I can sleep comfortably and not wake up in pain.
We bought a 3" memory foam topper that was returnable (through another vendor) to get us through the 60 trial period, but it has made our bed ridiculously high (14") and while it does help relieve the pressure points, it just does not measure up to our old bed as far as comfort goes, and I still have issues with my arms falling asleep when I sleep on my stomach. Sigh. Unfortunately, this is going back when our trial is up in 30 days.
I also find it odd that I cannot figure out how to leave a review on their site. Perhaps they don't let you review until the full 60 days has past.
I'm giving this product 3 out of 5 for now. I suspect it will go down to a 2 unless it miraculously improves in comfort.
I researched the best I could online. SleepLikeTheDead.com appears to be, purports to be, a non-biased review organization. They rate this product higher than any other. And report 380+ customer reviews in part of their opinion.
"The ratings – based on 380+ consumer reviews gathered using an unbiased, accurate methodology – show how Bed In A Box mattresses compare to the average mattress."
Problem is, I can't find any customer reviews on the BedInaBox website. I can't find anywhere to leave a review on their website. I can't find any ling on the SleepLikeTheDead website to provide a review. So, I'll leave it here, with the other 5.
I purchased a twin for my son and a king fro myself. My son's mattress has no "off-gassing" smell. My mattress smells like it became moldy in the air vacuumed packaging, and is going on 5 days of a smell I can't sleep with. The smell has permeated my down comforter and I suspect I'm going to need to replace it.
My son says his mattress is fine and has no issues with comfort.
I have issues with my L5/S1. My previous mattress caused me discomfort. This mattress makes my back pain unbearable. I can't sleep through he night and have pain all day long. I am resorting to sleeping on the couch while I wait for the 60 day trial period to end.
The bed does not give in enough. My hips are raised while my L5 is forced down. It's basic physics. Even if you don't have L5 issues, this mattress will certainly encourage it. If I slept on my side, I'm sure it would not be an issue. I don't sleep on my side.
Not impressed. Not impressed with SleepLikeTheDead or BedInABox.
I can only hope that they don't expect me to ship this thing back to get the money back guarantee. I don't have the equipment to make it compact and vacuum packed that they do when they shipped it to me.
I LOVE this bed!!!!!! While shopping for a new mattress I wanted to try a non traditional online mattress retailor. I first tried CASPER beds and that bed was so uncomfortable I could only sllep on it for 4 nights before my wife made we change back to our spring mattress. This was our next bed and after a week we decided we would keep it for good. The customer service during ordering was great . I really liked the try in home no risk policy but dont worry you wont need to use it cause this bed is amazing. It is just as comfortable as the Temper-pedic beds I tried in stores. Give this bed a try whats the worst that could happen.
Arrived in a very manageably sized package, I didn't have any off gassing issues, and the bed is every bit as comfortable as I'd hoped so far.
Excellent..just what me and my wife needed
Not as comfortable as I imagined
We recently ordered the PacBed Original and a foundation, King, online. Ordering was straightforward and easy. Communication from Bed-In-A-Box was timely and done via email. Our mattress and foundation arrived within four business days. Set up for the foundation took about 20 minutes - directions were easy to follow and assembly was without hitch. Unboxing / unwrapping of the mattress was quick and again, easy, taking about 4 minutes. This king size mattress is a bit heavy and unweidly to move into place on the foundation but with two people it was done within 30 seconds. Total time to set up: 30 minutes! Note: There was no smell to the mattress.
The mattress feel is firm. You can barely feel another move, toss or turn, or get in or out of the bed. It did take a few days to adjust to the feel of the mattress and getting a quilted mattress cover helped in adding a bit of 'cushion'. The first few days my husband and I woke up stiff...though we believe that was due to staying in one position rather than tossing and turning or lack of support.
After two weeks sleeping on the mattress...we love it! It's comfortable. Neither of us toss or turn anymore. It provides quality support. When we need to replace our other mattresses, this will be the one we buy!
Bought this mattress to replace a pillow top mattress that was showing some wear and not very comfortable any more. Very pleased so far. Our son recommended bed in a box after he bought one for himself 2 years ago.
We recently purchased a 'Bed in the Box', everyone thought I was crazy, but the online research and reviews were great so we decided to give it a try - we are very happy with the mattress, the ordering process and delivery.
Great price. Quick delivery. Super comfortable ! My husband is up by 6:30 AM having never slept better!! Customer for like!
My husband and I love this bed. It is extremely comfortable and supportive, without being too soft. The warranty plus the 120-day money back guarantee are unheard of and excellent. I am so excited to have this bed for a long, long time!
Our 8 year old Tempurpedic no longer did the trick. Sore backs for both of us every morning. Our new mattress is great, easy to move and unpack, no off-gassing, and so comfortable.
Been sleeping on the mattress for several weeks now. I would call it firm. It's very comfortable for me as a stomach/back sleeper. I thought it might be too firm for my wife as she is a side sleeper, but she is happy too.
I'm not sure what I was expecting at first, my initial shock was that it was literally a bed in a box. From visiting with others about a foam mattress, we were told to 'break' in the bed by walking/jumping on it. Now the bed has settled quite nicely. We are sleeping much more comfortably and soundly. I truly wake up with few to zero aches. Overall, BedInABox was extremely easy to purchase from, quick to ship and so far a great product! I only hope it continues to get better through the years!
Very firm, very comfortable bed! No backaches! In fact, I like it better than our tempurpedic!
Comfortable, but a little firmer than I expected.
Have only slept on it 3 night due to being out of town. Seems good so far. It is an adjustment from sleeping on a inner spring mattress for 50 years. The mattress was a little firmer than I expected. I want to give it a good month before I can truly give it a thumbs up or thumbs down.
I bought this to replace my old mattress. It is a little firmer than I expected but overall nice mattress. I do sleep better.
initially my pacbed felt far firmer than my tranquility I had before, and its supposed to be the softer bed. after 1 week I think I like the bed but I really need more time to know for sure.
We've only had our mattress for 8 days, so it's a little difficult for me to give it a full 5 stars. I bought this mattress over my husband's mild objections, really worried it wouldn't work out. So far, it has. I'm sleeping much more comfortably than I have in a year. I'm a side sleeper and can only sleep on left side due to medical issues. I've developed arthritis in left hip. Happily, I'm not waking up in the night because of pain in my hip and feel rested and ache free in the morning. My husband is feeling more rested, too. The 2 things I'm not so happy about are the mattress seems concave. I actually feel like I could roll over to the middle when my husband gets in bed. I don't like that; what will happen in the future? Also, I can feel him move around. I was counting on this being motion free. I should have gotten a king and or a higher quality mattress. I've already recommended Bed in a Box to a friend.
My wife and I are sleeping much better since we got this bed. I haven't had any of the neck pains I used to have with our old bed. Setup was pretty easy and was accomplished without problem.
The bed came and was easy to assemble. We also bought the box spring which was fairly simple to assemble. The bed is firmer than I am used to
I explained that I was waking up every morning with back pain. For giving a company $1500, I would expect some kind of customer support. Instead I was told my mattress was past it's "try period" therefore there was nothing they could do. Many mattress companies offer a comfort guarantee. Not these guys. Regret my purchase 100%.
This is one of the most comfortable mattresses I have slept on. Have enjoyed it since the first night we received it. Got pillows to go with it and love them too. Highly recommendView More Reviews
Knowledgeable staff that continually communicates through the 60-day trial period.
Both my wife and I like the bed
sleeps cool and comfortable. love it
We like our Intellibed. It's comfortable and has a clean look to it. Never noticed any discomfort. We thought from other reviews that it was going to be really firm but it's actually softer than we hoped. Also, I wish the cotton protection cover zipped around the bed. It's more like a sheet-which makes me question dust mites ability to enter the bed. Overall comfortable sleep.
My wife and I attest to the quality and comfortable sleep on our IntelliBed mattress. We have the King Size IntelliBed and have slept on it now for four months. What a difference and improvement of our sleep. My first night on the bed was an adjustment for us as it moves differently than our old foam based mattress, however we both noticed that we slept longer, did not turn over as much, and felt better in the morning. After a few days use, the IntelliBed bed felt natural, and we felt so rested, it's wonderful. For me, it doubled my restful sleep; my old foam mattress seemed to get so hot, and create pressure points, that I would interrupt my sleep to frequently turn over throughout the night; not any more. Four months since our first sleep on our IntelliBed, we are now making plans to purchase our 2nd IntelliBed for our vacation home.
It is a nice bed and very comfy but I do not think 60 days is enough time for your body to adjust and get use to it before deciding if a softer bed would work better. Some nights I do great and other nights I wake up hurting bad from the bed. As of now it is 50/50. Sometimes I wonder if the softer bed would have been a better choice for me. As of now there are no options without consequences.
This bed is the perfect mix of firm and soft. As my wife and I looked for a new bed we constantly struggled to find something that fit us both but didn't limit us to where we laid on the bed. We both immediately said we loved the feel of the bed when we tested it and only love it more now that we have had if for a couple of months.
We gave it a thirty night stay, but could not get a good night sleep on this mattress. Customer service in handling our questions/concerns and in the ordering process was top notch.
Had a wonderful experience with ordering my intelliBed AND love the bed itself!
I had problems with my knees and hips. My arms hurt when I woke up from improper sleep positions. I bought an intellibed and after awhile of getting used to it I felt so much better. I also bought an intellipillow. My neck aches and pains dissapeared. I will keep this bed forever. I live in an RV that has storage under the bed. This bed weighs about 95 lbs. I had a stronger lift put in and now it's perfect!! Thank you intellibed for your customer service and excellent bed!
I love my new bed. It's made such a difference. However, I've really been blown away by intelliBED's outstanding customer service - tremendous!
My wife and I had some issues with our mattress and the customer service staff were prompt and helpful in getting things resolved.
Almost bought another Sleep Number bed, had to cancel the order after I found out about Intellibed. Best decision ever!
After sleeping on this bed for a month, I'm not sure that my back pain is much better. (There are no other factors in my life for back pain; it is all related to time spent sleeping.) Then we were on vacation for a month and slept in various beds, and I had no back pain! Now back to sleeping on this mattress for a week, and my back is getting unbearable after a night's sleep. I'm not sure yet how I feel about this bed.
I bought this bed because it did not outgas and the salesperson told me it was a firm mattress which was very important to me. I got it and indeed it did not smell in any way. It was great because I had been sleeping on a hard futon.It started to feel soft so I called the company and they said to keep it for 30 days as I had to adjust to the comfort. My mistake! I ended up letting the return policy expire and now I am saddled with it,
I looked on the website as I felt as that my firm bed had no support. So they have it rated as feeling firm but then if you look further you see another rating where they say it has a soft back and posterior support. Now how can a mattress be firm but then super soft with little support on your back. I called to complain and they told me that 'Oh there was another mattress for $2100 that was indeed firm.' Yeah like I believe them.
Do not buy this mattress. Bad idea. Dishonest salespeople.
Horrible bed. Save your money and buy a traditional mattress. You'll get a goodnights rest without the back pain, and other aches that come along with this bed.
This mattress is a dream come true! After spending many years sleeping in a lazy boy recliner due to a back injury from a motorcycle accident, I was convinced that I would never be able to sleep on a mattress ever again. I have owned the intelliBED Relief Perfect mattress for 6 months and have been able to wake every morning with no pain or discomfort. I have noticed that my sleep has improved. Instead of getting 4-5 hours of sleep, I am now averaging 7-8 hours of sleep. Every night! I highly recommend this mattress for anyone and everyone!
LOVE this mattress! I sleep better than ever before! My back and neck issues have gone away. This is the best mattress and I would recommend it for anyone!
I have had insomnia for about 17 years and have tried everything to sleep longer, better and to wake up actually feeling rested. Investing in this bed was one of the best decisions I have ever made. It allows me to not toss and turn and to get the much needed deep sleep I was so desperate to find. I have zero issues with my insomnia, no more back pain and more than that I sleep cool and more comfortable than I ever had. It has truly been an amazing purchase - so much that we have also have the pillows, sheets and toppers for our tent trailer.
I had an old water bed I used to look forward to getting into. I have tried Sleep Number, 2 Tempurpedics and had not been able to find a bed I enjoyed getting into. Until this one. It is the most comfortable bed I've experienced. The bed seems to suck the pain our of my muscles and I wake up every morning refreshed and well-rested. I don't toss and turn like I have in the past since there are no hot spots that develop under high-weight areas. I justified the price as this may be the last bed I own and the warranty is a lot longer than on a normal bed. I have a Fitbit which tracks sleep. I checked it before and after I bought the bed. I have far less interrupted sleep on this bed. I definitely recommend this!
I love this bed! I have been sleeping on it for a year and a half and I enjoy every night. My body is supported perfectly and I love that it is non-toxic. It is worth every penny as it has a 30 year warrantee and is used nightly. Looking at it that way, it is actually a bargain! It did take me several nights to get used to as my body had to re-pattern itself to sleeping with real support. I didn't like the pillow, though, and went back to my down one.
If you don't have this bed you are missing out.... I have never slept better in my life. I never want to get out of my bed. It will take about 30 days for your body to get adjusted to the bed. It is worth the money and you won't regret it. Don't think about it, buy it!
Fantastic service and follow-through, not to mention a superior product. IntelliBed will be the last mattress I buy.
No more back problems when I wake up:)
I am VERY happy with my miracle bed. When I first got it they said the first month would be a ‘period of adjustment ‘. I didn’t think that was accurate because I loved it from my first night. Happy to say I was WRONG! It just keeps getting better. This was/is more than a bed to me. I have been in a very long healing process from a serious injury, so this has been facilitating my healing in ways I could not have imagined. THANK YOU!!
First month is in the books! Greatest sleep I've had in ages. Issues I thought were age and activity level related are starting to subside. I thought my hips were bad because of playing basketball 4 times a week, come to find out my old mattress was likely the culprit. I couldn't be more pleased with my purchase and would recommend Intellibed to everyone!
This bed and this company can't be beat. We have tried numerous beds in the last two years. This is the first time my husband and I aren't waking up with sore hips and lower backs. Well worth the money we spent. The customer service is exemplary. Finally, we can sleep pain-free. Thank you IntelliBED!
I LOVE LOVE LOVE my new Intellibed! I was a little nervous about purchasing such an expensive bed without trying out but felt good that they offered a 60 day money back guarantee. I knew after the first night I would not be returning this bed. It is fabulous! I sleep so much better. No more aches and pains in the night in my hips or my back. Surprisingly, even the Intellibed pillow is amazing. I wasn't expecting much from a pillow but it has really helped with my neck pain. This bed was definitely worth every penny!!
Good service but slow. Expensive..
What a pleasure. It was easy to ordered. It arrived right on time. And, sleep. Yes, what a wonderful sleep. Thank you for your great product.
Very comfortable, but I still tend to get circulation pains if I lay on one side too long. I think I do tend to sleep better, at least some.
I love my intellibed mattress! it is amazing!
I am pregnant and changing to my Intellibed took away my hip and shoulder pains from sleeping on the side all the time!! I can only imagine how comfortable Ill be once not pregnant anymore!!!
Got the first set with the bed, then because we liked them so much we bought a 2nd set.
Purchased mine at the home show at the South Town Expo Center. The adjustable base is really nice to have too. I definitely would recommend to anyone.
It's the best bed ever. It took me 3 weeks to get use to it but i hung in there and now it feels great.
The bed is just as wonderful as I had hoped. My husband and I are sleeping better and waking up without the aches we had before. However, I was supposed to receive sheets and pillows as part of the promotion I purchased the mattress with. The sales man didn't include it in the invoice, so once I realized this I emailed and called customer service leaving a message because no one answered. No one ever returned my email or phone message.
Not a miracle bed. Its comfortable but I still have pressure feelings and need to change position several times a night. We have rotated the mattress but still have a feeling we are making depressions in the bed on the spots in which we usually sleep.
After 10 years we came to the realization we needed a new mattress. What a job! Not only are there a lot of choices but many different price ranges. After the standard search both retail store and online we finally made our choice. It was between the Pillow top Sterns and Foster and the Intellibed. The Intellibed hands down was the better bed. It was pricier than the Sterns & Foster but in hind sight the better choice. We have been sleeping on our new Intellibed (Midnight) for almost two months now (My wife and I generally sleep on all sides) No off gassing (no pun intended), Temperature just right, 20 year warranty, 30-90 days to test. These people will refund your money less a removal fee if you don’t like it. Many places will only let you exchange for another one of their other products. Received free set of sheets, Mattress Protector and 2 large pillows. The pillows have some off gas, however if you let them air out for a couple of weeks they are quite nice. Also purchased a standard frame that elevates both head and feet. Height of entire bed can be adjusted, we set ours a little under 32” above floor. We were worried that the bed might not perform after investing a fair amount of money. We bought the bed because our former bed (Beauty Rest) had surpassed its usefulness and my wife’s hips were really bothering her. She also had a hard time getting and staying asleep at night. She is not totally without hip pain but she sleeps much better and wakes much more rested than our previous bed. It took about a week to really start enjoying this bed. We would like to report that the decision to purchase this bed from Mattress Firm (Lincoln, Ca) was the right decision because the bed is simply Wonderful. This is only the 2nd time I have ever taken the time to write a review, this Intellibed (Midnight) is worth the investment of your money, sleep and ultimately your wellbeing. I personally think this is the most comfortable bed I have ever slept on, including many hotels such as the Ritz. The Con: This mattress is very heavy. Delivery people cannot get this mattress into the house without some contact with the ground. It has plastic protection during delivery, however for the average person to move it after delivery is a lot harder than most mattresses. It would probably take four people and there are no straps to help with that process. I am not planning to move my bed any time soon, but be aware to move this mattress for any reason is a chore.